As a previous manager of a deli, I can tell you that most health inspectors I've dealt with are on power trips. One time, an inspector started stabbing a dishwasher thermometer into my wrapped deli meats and then had me throw them all away because they had been cross contaminated by her thermometer stabbing them. Also she fought me on the required cooking temp for pork (145 F) and had me stop serving customers until she leafed through her big book for 8 minutes only to confirm I was correct. I could go on and on. It also kills me how youre required to pour bleach on your trash so that homeless people won't eat it and potentially get sick from eating expired food. Like, bruh, they're going to eat it anyway and DEFINITELY get sick if there's bleach all over it.
Had a guy do this at a restaurant I worked at in High School. I happened to be in the bathroom when he came into inspect. Dude had a big wad of chew in his mouth, spit on the toilet seat, then wrote the store up for "Unsanitary Restrooms".
@@EdwardDragon96 That's why foodsharing has become this huge. Because once it's trash, it's too late. As for the thing with the homeless community... there's always a way to get the word out. When I worked at the opera, I usually took all leftover snacks with me (illegally, as they were marked for the trash) and distributed them to the homeless in the park on my way home. I always got rid of all the leftovers, and I knew all the evidence of my theft would be gone by the time anyone noticed. And my employers wanted to turn their eyes anyways. And I never felt safer walking through a park at midnight, because I knew all the faces in the dark, and knew they were cool with me. The bleach, btw is not mainly supposed to be a deterrent for homeless people, but vermin. It just happens to affect the homeless and dumpster divers.
As a health inspector myself this seems very odd. I understand writing the sanitizer and and the soap and paper towels but just correct it on site. The chips seem weird seeing as how most of those "expiration dates" are from the manufacturer who basically puts it on the package so you throw it away and buy more and for quality reasons ( this does not include baby formula or dairy products those you have to look at the dates). Failing them for something they fixed on site is kinda overkill. It's not like a rat ran across their feet. Maybe they were from one of those third party companies?
As a person who has worked in many many kitchens across the United States, there I'd absolutely no possibility that the health department cares about anyone's health despite what you might think as an inspector. Let's make sure everyone wears toxic gloves that can't be washed like hands. Just one tiny example. I've seen so many disgusting things that made me never again eat at so many restaurants and the health department never ever did anything. Literally serving rancid food on shows like Gordon Ramsay's show which match my own experiences. People really should learn to cook for themselves.
im a little late to this party, but we have been experiencing this issue with Ecosure at multiple locations, by different auditors. never had issues with ANY other inspectors, but idk, this company just seems to be out for blood.
Previous inspector here. Likely that they had a quota, were close to their deadline/behind on schedule - filling their timesheets at a small sandwich shop was an easy target. Indeed some are power trips and I argue that most violations are for small, overly regulated parameters.
Inspector here those chips must have been on those counters for years if they didn't catch something so simple . I'm glad he failed, also no soap in the bathroom is also a huge red flag
Alot of these "inspectors" go by their feelings I've noticed in general; even if everything is correct but they simply get irritated by anything; it's gonna turn into a fail. We need inspectors to inspect the "inspector" to do their actual job live on site, by facts & not feelings👍. "Simply questioning the fella, makes them feel tested, all softies"😆
Don't worry Chips expired previous day or within a week is (dismissed) If you didn't have soap in the soap holder it's dismissed unless you don't have the actual holder. Test strip is dismissed cuz you have the actual test strip. Same with paper towel, you have the actual holder, therfore it's dismissed. It depends on your lawyer. Mine always dismissed these little petty violations. Only food that you must pay the fine within a day of expiration is Dairy food. Plus you can ask them, did someone complain about ? Or it's just a normal check. They should tell you. Take care, I just had an inspection today, he was great 😄 They always come Friday lol
Just make sure, you don't argue with them, tell them yes sir you right 😄 acknowledge your mistakes just to make him feel he's right. If you argue they will be pain in the ass 😂 remember this
@@4baadimh01 ---DEFINITELY, they can actually be quite provocative but never, ever become argumentative or hostile. That was so petty of that inspector!
Would you be ok if you eat an expired chips? Why even keep them for that long. In my country processed foods are considered bad within 1 month of expiration date. Health inspectors would give fines for keeping foods that are near expiry date.
That inspector CLEARLY was having a bad day and just to be an arse, they decided to take it out on you. It sucks, I'm proud of you for the way you handled it :) good job sir and keep up the great vids!
Honestly in my experience both in retail and restaurants, most health inspectors tend to take their job very seriously, which is good, but I've met a lot that take it TOO seriously. To the point where "I'm gunna have to dock you point because there's a leaf on the floor".
You got a newbie inspector. They think they have something to prove. We had a chick whip out this "brightness" detector and tell us the kitchen wasn't "bright enough" and she took off points for it. It was literally our first inspection in a brand new building. Never in my 15 years in restaurants had I heard of anything so ridiculous. I wanted to ask her "how many fingers am I holding up?" You can guess how many I would have showed her and which one
I don’t know the rules and regulations in New Jersey but in my state, marking paper towels out as a failure for a health inspector can lead to your inspection history being reviewed.
Nooo I remember getting a health inspector during rush as well, and she was also oddly “out to get us.” We learned later that the health inspectors in our area are infamous for being very petty for no reason. She threw away SO much of our food even though it wasn’t expired. I think we still passed but only because the store owner had to contact the health department directly.
@@shoe777 Whoa, I don’t think any of my comments have reached “stolen by a bot” level before this one! Achievement get~ (seriously tho, RUclips is so infected by bots now. When will they do something about it)
My dad's business had a similar thing happen during covid. We had an osha inspector come by to inspect us for covid stuff. Our business is a recreation business that also has a retail shop to accompany. We followed all covid guidelines and went above what the standards were at the time. This also meant that our recreation part of the business was closed meaning over 90 percent of revenue is just non existant. They came in on a day that the retail store wasn't even open, I was the only employee there and just restocking product with the door unlocked just in case a customer needed something on a day we weren't open. Gave them a tour of the empty building and like the whole time the two of them were within ten feet of each other while they were bringing the hammer down on our business for covid stuff. They interviewed all of our employees and "investigated" for an entire month and then fined us for things that we were already following the rules on. I get that they are "just doing their job", but they chose that job and some people enjoy their job a little too much.
I disagree they "chose" that job. You don't know that. Some people take jobs they hate cause they have no other choice but to to pay the bills and are then miserable for that too. LMAO Either case is no bueno though.
In Oregon you can charge a health inspector with harassment and criminal trespass. My aunt and mom when running their restaurants usually played ball with the health inspectors and everything was fine. But every once in a while they'd get a HI with a chip on their shoulder, long stories short, they always got the last laugh when the dust settled.
That issue with the chips you mentioned is what got me fired from subway when I worked there. In my case it was a manager who found a single bag of expired chips THAT HE HAD PLANTED THERE JUST BEFORE LUNCH RUSH and blamed me for it still being there at the end of lunch rush. I was fucking furious
Probably the same kind of person that would blame someone for being unvaccinated and the vaccinated person gets sick , I'm like no it's the Cov vaccine that got you sick .
@@jasonxhx7854 I used to work for subway. Corporate says that's what you should do. Even though every employee and customer doesn't think it makes sense. You could technically get written up if you don't do it like that. Or if you put more than 3 olives on a six inch....
@@bigfhtagn I used to work for subway and our owner never cared, we used to put extra, on all the subs and gave regulars discounts on their drinks, it kept customers returning. To the point that I at one point knew at least 50-60 customers orders before they even told me... Then he sold it, the new owners had us stick to regulation, profits dropped 60% in 2 months as all the regulars stopped coming and during this period all the staff quit. They were so pissed, we all got banned from store and they tried sueing the original owner saying he must of been fudging the numbers before he sold it to make it look more profitable. This was 5 years ago and I was talking to someone who works there now and they told me they were still only above breaking even every month. 🤣
Sounds like the inspector was having a bad day and passed it on to you. I'm sorry that happened. And I hope that inspector starts feeling better and gets over what was bugging them.
The inspectors unprofessionalism and rudeness is comparable to a bad cop trying bully someone into a ticket or into an arrest. Can’t stand this scumbag already.
"they don't do the inspection themselves, they outsource it" there is your answer right there. the third party inspection company requires a quota of failed inspection to report or they are not seen as stringent enough and will be dropped as the company does not want to later get complaints and reports that the inspection was not done properly or accused it of not being done at all.
It's the sort of "trim the fat" processes that also see places like amazon fire a quota of employees at a regular basis. It's good until the point where you've already trimmed away the fat, at which point it starts trimming perfectly serviceable meat instead.
I honestly hate it when people say “oh, he must have had a bad day, and that’s why he failed you.” Stop giving him excuses. If you’re having a bad day, do NOT take it out on others. It’s incredibly selfish and I despise people like you.
I’ve been told that the health inspector that comes to where I work, has actually said that they will always look for at least one point of error, just to avoid a bunch of paperwork (something along the lines of this, but 100% will never give a store full points)
It’s the same thing with OSHA. Where i work we do such a good job at keeping our areas safe that they decided to dock us points for having a stack of pallets that was too high. (Not even 20 pallets in the stack btw)
@@WarrenAAndrews what I’m saying is, even if we deserved full points, they would find something to nitpick (like the fridge being overstocked one extra milk bottle, even though the air flow and temperature is perfect) just to avoid the paperwork
I mean i really am impressed of him actually telling the truth and you know not defending himself without any genuine reasons. Really appreciate this guy's honesty.
I was honestly just waiting on you to let us know that person wasn't an actual health inspector ! My mum works as a contracted health inspector (& a few other things of the same) and she ran my sister and I through a debrief once, there were many things to say about the place she checked, yet none of them could be considered major issues and most of them were more severe than your situation lol. Most of the issues were even fixed the very next week.
the more you watch the video, the more the health inspector starts to sound like someone who didn't get a free sandwich even though they "really needed it"
When the Health Inspector comes to our place we stop serving customers immediately. We just explain to them that it’s a state official, and they usually understand. That way you can give the inspector your undivided attention. Because they need to know you’re taking it seriously. If they feel slighted or not taken seriously they will ROCK YOU. I once failed because my light fixtures weren’t putting out the correct lumens lol. Keep up the good work bud.
Yea, this wasn't even a state/county official health inspector. This was one subcontracted out by Subway Corporate themselves to do their own separate checks. That's why Milad's Mom was able to quickly resolve this by calling their contact at Subway Corporate that they know and is familiar with how clean/consistent they run their restaurant.
This. They have so many ways to screw you. Honestly, if she wanted to fail you she would have. I had one guy that dinged us on a plastic cup that was jammed in a corner under a fridge. Your sanitizer issue, well if what you had out was old and failed, you failed. Doesn't matter that you poured a new bucket or sink full that was clean. No soap in the bathroom is also a no go. Yeah, you have a handwashing station back there but employees are required to wash their hands after using the restroom. It was petty, but again, not something you can argue against. Paper towels not being in the dispenser, also a no go. The expired chips are a big one though. Those should have been handled when the store was opened or closed the night before. No one is checking the dates on those bags. If she was dropping bags on the counter then how many had you already sold throughout the day? All of those issues could have been avoided if you just paid her serious attention up front. Walked around with her, and she likely would have let you fix the minor things she saw. I think the silliest one I ever dealt with We had milk in the fridge that expired the night before. Our closers Put big X's on them in perm marker so they wouldn't be used. Unfortunately we had morning call outs so no one dumped the old milk. Even more unfortunate, some people are lazy and someone brought one up front when restocking. It wasn't opened, hadn't been used, but was a fail. In our case, I feel she probably wouldn't have noticed if not for the X letting us know not to use it.
These heath inspectors most of the time are abusing power, as I have seen from this video and some comments. I used to work in fast food, and this health inspector literally took the soap dispenser off of the wall to “check its functionality”. 15 minutes later, they write us up for being unsanitary, for having a missing soap dispenser. Luckily the store manager was there and promptly talked some sense into them. Most of them are great. What was described in this video is very rare and completely bogus. You just know that they have it out to get you if they are TRYING to find violations in every nook and cranny, setting you up, and ignoring basic details. A good health inspector looks at all of the necessary equipment and food items (ex: the sinks, the dairy and meat products, the working conditions etc.) glad to se the regional managers and such took your side.
This health inspector clearly does not know what he’s doing b/c there’s such thing calls “corrected on spot” for every inspection and he should definitely know that beforehand lol
Displaying expired products is a huge violation, because it's a public health hazard. Imagine someone would buy it, eat it and get sick. Because the manager can't manage. They failed for a reason. Displaying expired products for sale is a vile violation of food safety
@@crazydragy4233 you not understanding how serious it is tells me everything. It's not chips from yesterday, it's an expired product that you can not guarantee that it's not poisonous. Are you stupid? It's illegal to display expired products for sale. Wow! No wonder they shut you down. It's a serious violation of public health safety. How stupid people can be? The inspector did her job. Because she follows the law and you don't. How else can I explain?
@@alwayshangrygirl463 They're not "expiration dates", they're "Best before" dates. This is the extent a product can remain "fresh". "Expiration date" is an anachronism, since food as regulated by the FDA is no longer marked for when it "expires" or begins to become a health risk but they are marked for a (ultimately arbitrary but agreed upon) threshold beyond which the product is no longer considered at its best. A point beyond which it is considered degrading in quality but still not necessarily hazardous. One day beyond its "best by" date is by no means a health hazard, least of all poisonous and it is still entirely legal to sell products beyond their best before date. You would know that if you've ever worked at any food processing/packaging plant, or had any public health certifications. Please educate yourself before wrongly condescending to others.
@@eechee2979 expiration date is an expiration date. No product must be displayed for purchase after expiration date or beat before date. It's a law. FFS! Educate yourself about health and safety regulations, then get angry at a health inspector for doing their job. I wish you were a health inspector
I'm surprised there wasn't a customer interrupting the health inspector and got mad at the person it was on everyone's lunch break I know I would have gotten upset.
If the inspector wants to find something, they can and more importantly WILL. Some are a lot more picky than others, just be as cooperative as you can be and they'll won't linger any longer than they need to. Dispute findings on the report after it's done, butting heads with an inspector during the inspection is not advised - I did get into it a bit once, thankfully they didn't take it out on us. If they find something and you can correct it immediately, great - ahat should reflect on the report. Rules vary from state to state, but a kitchen/food prep area ideally should have its own handwash station with soap and disposable towels (as you do) because a lot can happen between a restroom and handling food. Sounds like you got a guy with a chip on his shoulder on a bad day.
And if they can't find something, they will make stuff up and flat-out lie if they have to, like this inspector did. They didn't put on the report "paper towels not in the proper dispenser" like he tried to tell Milad was the reason. They went even further into lying territory and flat-out said "no paper towels in bathroom." They also lied on the report about the hand sanitizer supposedly failing the pH test, even though Milad re-tested the sanitizer right in front of the inspector and it actually passed with flying colors. This inspector seemed hellbent on just lying and trying to make them look bad for whatever reason.
I only had to deal with 2 health inspectors when I worked in a restaurant. 1 was cool the other was kind of a bitch. She was complaining to me about various things unrelated to our store including that she "wasn't important enough to have her own office"
Seems like an easy one to me, if she was complaining about things outside of the store i'd have just agreed with her and mimicked the amount of distain she had for each unrelated thing. I've always found people like that to be easy to manipulate. A perfect score tends to be impossible no matter the circumstances though.
@@Kragith That's because Health Inspectors have completely lost the plot of why they exist and if they can't find something to complain about, then they lose their job. Honestly, I'd say good riddance. Health Inspectors, especially 3rd party, are a fucking blight, a cancer on the workforce. Much like fucking HR.
We had a serious rating impact one time on an inspection because our dish washing diagram showed the sink order going right to left, with the leftmost sink being the sanitizer water. But we had it setup the other way around, which made sense, because our dish drying cart/rack was on the right side of the sink. Hence, the rightmost side was the sanitizer water. They cleared that up pretty quickly though.
I've met a lot of people like him throughout my life. Some people with the tiniest bit of power take it way too far just ignore them they tend to not last long.
Was this Steritech? If it was then it’s a Subway inspection not the health Department. They are known for this. When you fail they charge you $125 to reinspect you. Ask Mom. Your store looks great- it wouldn’t fail a health inspection. 👍
You will definitely get a few of those inspectors every few years, they rarely are around for long because of the trouble they cause from the businesses. A few calls always make it back to them and a pattern is established which leads to their removal. There is one thing about being by the book and then there is just malicious compliance.
When i was a chef in a local small restaurant, we never failed an inspection either. Whenever we were about to get new equipment/methods/practices etc, i always contacted the health dept. to see what sort of sanitation they would be looking at for that aprticular item/practice. This way, i was always on top of procedures and had a good reputation with the inspectors. They knew i was proactive and concerned about safety. One day, a new inspector comes in, takes literally 5 minutes and writes us up for 1: not having a lid on the back trash can by the back door. But get this, the dishwasher was currently taking out the trash to the dumpster and hadn't refilled with a new bag yet. it was open, and empty. 2nd, the grout in the back storage room was "unacceptable". We looked at it together, and it has just began to crack at 2 of the tile edges near the wall. They claimed that tiny hairline crack would allow mice and insects into the store and was unsafe. Nothing else to show for the inspection. everything else was perfect. When asked they stated we had 2 weeks to fix the issues or we would be shut down. So i called the head of the health department and talked with them. Basically, nobody gets a perfect score, they HAVE to write something down to improve and cannot leave until they find some sort of trivial thing to make us "improve", even if it goes against another inspectors;' idea of what needs done. After that, I just saw inspections as just another way to pay to play since, when we got another 2 locations, we paid to "upgrade" our capabilities and they let SO much more crap slide at the other locations that we never could get away with before. Now I work with manufacturing and the FDA and found the FDA more reasonable. (never thought i would utter those words)
People will abuse the SMALLEST amount of power given to them. I would feel sad for this inspector, but obviously, he's a miserable person who goes home to an empty house every night and he thinks about how meaningless his life is, and how he NEEDS to FAIL MALARD at his inspection so he can feel better about how awful he feels about his terrible life. I hope he reads this and cries.
You are legally allowed to ask the health inspector to leave if they are purposefully slowing/harming your business. They would have to come back another time with a supervisor, but you can only do this if you are CERTAIN they are actually slowing your business for literally no critical reason. And you can only do this once, when the supervisor comes it usually next day and they will do the inspection then, no exceptions. Source - Chef for over 15 years.
I had a feeling before I subscribed that the way you were with customers in the way you talk and deal with people and try to D escalate a situation you had to be an owner or a franchisee which now I know your parents are which still makes you part of the legacy so big props to you my man keep doing what you’re doing honestly I think you should go around the every subway and teach your shit the way you do it to other people because it might make their experience a lot better💯🔥👍
@26 Mic your videos don't make me laugh (because you don't have any videos of your own and your channel links to the real 26 Mic) Also, I reported your channel so have fun :)
So this was not a county/state inspector? They were independently contracted by Subway corporate? Got it. Was gonna say, none of those violations were critical infractions. Glad you kept your cool, man!
@@Tms0211 It feels like they gotta find faults to keep their jobs and so they're just on constant power trips. Cause imagine if this guy ignored that minor stuff and gave the store a perfect rating but then possibly (pretty rarely) if a superior checks on that store and finds some noticeable big problem, the inspector who gave them full points will suffer. So they'll just give low points and find faults so this doesn't happen
I would've totally lost my cool there, I am a very impatient person and if some health inspector mentions bs that I could fix IN FRONT of him then I am having none of that
OSHA rules are very strict in Vegas, they expect everything on the shelves be up to date with all foods. Also in the bathrooms the paper towels, had to be in the proper place they can't be left out. Soaps and sanitizers had to be filled too. No matter how busy the day is. They need an extra worker on hand to do the job. On a busy day being understaffed isn't good for the customers and for the employees. Poor management happened in this Case.
I had a health inspection at my work last year, and they guy failed us for having dents in our freezer (this has nothing to do with anything but age of the store), he also marked us for a small scratch on our bathroom mirror, and other small cosmetic stuff just to fail us. Our food safety was like a 97, but since he was in a bad mood he marked us for cosmetic stuff and failed us. Our store is almost 20 years old.
imagine putting up with BS like that only to get half of all your profits on top of having to pay for a lease, employees and utilities. Owning a franchise sounds like a headache where all you can do is pinch pennies and wonder why you make zero money.
@@intrinsicwizard depends on the franchise, some get some mad deals, I worked at a Papa John's in Provo Utah that had a deal with the missionary training center for hundreds of pizzas every week, plus any normal traffic that came through, obviously the MTC was getting discounted pizzas but we were also skimping on the toppings for what we would give to a normal customer
If having superficial dents in a freezer doesn't compromise food safety, even by their own admission in their own report, how do they justify failing you based on that? Seems like there should be some actual logical, consistent criteria they are forced to go by, not just "well, I found some superficial dents and scratches, and I don't like that, so I'm going to fail you just because I want to."
@@DeathBringer769 the guy was going through a divorce and flunked us. Our store is like 20 years old so there is some broken stuff like the floor starting to come up or dents in the freezer or scratches on mirrors. Just stuff like that. I get the guy was going through some stuff, but failing our store for no reason other than he is going through some stuff was bull. He came back a few weeks later and explained what was going on, but either way it looked really bad to our owner until we explained everything.
I worked in healthcare foodservice in a hospital for 11 years. I’ve been through so many inspections, I could be an inspector. Yes, even though you have hand soap at the hand wash station behind your station, you still need hand soap in the bathroom In PA at least, probably other states, you are required to wash your hands before leaving the restroom and again when you get to your station before handling food. She is right about that and also the paper towels not in the holder, they’ll get you for that. In PA, the actual state dept of health sends state inspectors and we have municipal health inspectors.
I feel this. I used to work for Starbucks and I kept having the health inspector lady saying my store was "not up to standard" when I was the only supervisor that kiosk had ever had that actually cleaned the ice machine every month like it was supposed to be. The only person who dusted too. Then she got on me for "not washing my hands correctly." I had so many people question that one cause I was one of the few people at that kiosk that washed my hands every time I handled money. So, I get it! There are some people who just want to catch you doing something wrong and lord over you because they have just enough power to ruin your day. And for whatever reason health inspectors seem like they always want to make everyone miserable. I work at a different type of coffee bar now and boy-howdy...it's a private business so the health standards aren't "code" by any means compared to Starbucks. When I first worked for the private business I got yelled at for being too slow cause I was too focused on keeping the kiosk clean as I worked. Supposedly I'm too slow. Customer service is hard. I can't wait until I can get out of it...
Wow. So missing soap and paper towels is apparently unforgivable but the subway I used to go to here in Germany that had moldy cheese in the box next to all the other ingredients is still operating. That's just sad
The first part suspiciously sounded like a con man who was trying to impersonate and go after the register or fool the staff into giving money. This has happened in a kiosk I worked before and my colleagues didn't know better. The whole thing about appearing and pestering during a busy time was also what happened.
Man Health Inspectors always seem to get a power trip over the littlest things, when I work at restaurants they always nitpick the tiniest details that don’t matter just to find a reason to either fail or pass something
I’m a regular customer at Subway and I can’t tell if this is a good or a bad thing lol. From a customers point of view it just gives me a sense that Subway truly cares about their customers and they have a certain degree which they must meet which seems strict by the story lol. I say that because certain fast food places don’t care about being clean and as a customer that’s eating the food well that’s really important to me. However, from an employee point of view knowing what goes on behind the scenes I’d probably feel the same way Milad did it just seemed like he was finding any reason to fail you guys. Regardless I’m sorry you guys had to deal with that, love your videos man thank you for slowly getting me into Subway lol before your videos I didn’t even know how to order a sandwich and now I do my personal favorite is a steak and cheese! Anyways thank you for the video and giving your followers the inside edition of a Subway worker!
There's a McDonalds in Ann Arbor that I refused to ever eat at because the floors were absolutely disgusting. My shoes practically stuck to them, they were so sticky and nasty. I turned around and walked out. I understand being busy and understaffed, but this was beyond the pale. If the floors are that gross, imagine what goes on behind the scenes. Shudders.
Chips have a shelf life of years. One day is stupid. A grocery store just has to replace the item whereas a subway fails? BS. The paper towel one is more reasonable, but considering that's only necessary for customers in this case (given the dedicated washing station), it's not nearly as bad as staff being unable to properly clean.
@@juliaf_ They still lied about the paper towels in the report later. They didn't put on the report "paper towels not in the proper dispenser" like he tried to tell Milad was the reason. They went even further into lying territory and flat-out said "no paper towels in bathroom." They also lied on the report about the hand sanitizer supposedly failing the ph test, even though Milad re-tested the sanitizer right in front of the inspector and it actually passed with flying colors. This inspector seemed hellbent on just lying and trying to make them look bad for whatever reason.
It's wild how different some public health employees are. Sometimes you get these guys, then you get guys who will let literal murder go. As a pest control rep, it's amazing what I've seen get passed
It wasn't a public health official (i.e. state/county inspector.) It was from a third party company Subway Corporate themselves outsources to do their own independent, separate checks. Milad mentions in the video it was someone Subway outsources to, which is why Milad's Mom was able to quickly clear up the issue after calling their contact at Subway Corporate.
I had a health inspector come into the Rocky Mountain Chocolate Factory I worked at right after the opening procedures. Those include restocking the chocolate cases and making some of the handmade items that are low. Naturally, little bits of dry chocolate fly allover the place. Some on the counter and some on the floor. So the health inspector comes right as I'm finishing making the last items, just before I am about to sweep, looks at the tiny flecks of dark chocolate on the floor and throws a fit. She says the floor is unsanitary. I tell her that it's small chunks of chocolate from restocking and she says "I don't know that. I wasnt here to see you make anything, so they could be rat droppings!" I stared at her for a sec, picked up some chunks off of the floor, and ate them while staring at her. Some people get too caught up in their job titles and they lose their basic ability to observe and think logically.
I have a small butcher shop I’ve owned for about 20 years I have a federal inspector everyday. Grocery stores have them twice a year. And onece a year a state inspector / health inspector comes in and I have no respect for them or they have no jurisdiction and even guys or gals have been there for 30 + years I correct them on what is and isn’t acceptable Most of my employee have been with me well over a decade but we had a newer guy that worked in restaraunts and feared the state guy. They’re just bullies who are used to nobody knowing the ins and outs and they can’t do anything if you know haacp and statutes they really can’t do anything and will just get themselves in a mess.
So this wasn't even the actual health department? But the 3rd party inspectors that Subway hires to make sure you are up to snuff? We have that where I work and the 3rd party inspectors come once a month, but they usually score us, and like guide us on corrective actions or fixes if needed. I think we just have a good inspector, who wants to see us do well rather than fail us and walk out. It also helps that it's the same person over and over.
I heard the 3rd party company can charge you around $125 to retest you again afterwards, so they have a financial incentive to fail you over petty, little stuff, or just make stuff up if they have to, in order to just make more money.
Yeah if anything I thought milad was going to follow up with "turns out he wasn't the actual inspector" because he broke so many rules you could probably sue him or the 3rd party agency, I've experienced power hungry inspectors but this dude was just plain bad
It's like they thought they were Gordon Ramsay or something, lol. I've seen him pull that move in Kitchen Nightmares when he finds super old stuff rotting back in the kitchen storage, throwing the old food onto a table out where the customers are eating and being like "THIS is what they are serving you here! Stop eating now! This place is shut down before anyone gets sick and dies!" *One* day old chips certainly aren't going to make anyone sick though, so even Gordon wouldn't pull that move with just that alone. When I saw him do that it was at some Mexican place with like 3 month old refried beans that were clearly moldy, lol.
Sometimes you get an inspector who is cool, understanding, and just a down to earth person who cares about the job just enough to make sure nothing major is being violated and that no one is going to get ill from your food. But then you get the person who thinks it’s their lifes mission to follow all the codes and rules to a T. Ive heard my grandpa talk of people like this back in his day. I believe he called them Nazis, but i might be wrong. At any rate, keep up the good work: good vidoes and banging subs
Not having soap and paper towels at all time is kind of a health violation. It not good enough to say I can go do it now. By that logic, I can have a huge mess in the kitchen and say I fix it now so it will be clean.
Been a Chef for 25 years now and have always maintained a 90+ environment. Most recent inspector "attempted" to fail us. Throughout the inspection, I had to repeat many times. "I'm pretty sure this is not in violation, but how would you like us to do it moving forward? We are flexible." To which she would respond. "I don't know." Or have to call her supervisor. Finally we asked to speak to her supervisor and he came out the next day. He immediately tossed out her "failing" report and determined it would be a "consulting". We were re-inspected within' 30 days. Also in the middle of a busy rush. But we got that 90+ we so deserved. I'm sure they are having the same labor struggles that we are coming out of the pandemic. It could take some time before things regulate again.
I hope the Subway near me fails a health inspection, because a couple weeks ago I ordered a sandwich through a mobile order so I didn't see them make it, but there was mud on my sandwich! It was like embedded into the spinach 🤢
At Tim Horton's we also have very strict inspections (they call them Audits) that are done by 3rd party inspection companies and they are ridiculously strict as well, can't even imagine getting one of them on a bad day LOL, glad you got it sorted out
This is literally why I've been fired from 3 jobs. One time I was working the line at BK and the same thing happened to me. It was lunch rush and the inspector started tossing bottles of solutions that had expired across the counter in front of customers. The new hire was trying to take ppls orders and had the inspector in her ear drilling us about the bottles. So I stopped doing what I was doing went to the inspector and told him to stop being a fkn ass**** and let us do our work you can cry about it later. He went to my manager and the manager told him to let us finish the lunch rush. I got fired afterwards but everybody including the customers praised me for standing up to this lunatic and everyone waiting in line tipped us.
I work at Arby's, and we've had a series of inspections going on, the last one was disappointing. We got a report that someone from the US was going to travel overseas to do an inspection, but they canceled last minute, right after we were done doing a major cleaning
Health inspectors have an important job, but I want you to realize that even though I respect that, I also hate people who use their importance and authority and then abuse it to hell for no other reason (presumably) than to feel the thrill of controlling another person's life, or to feel like you did a good job at the expense of others. If a health inspector ever reads this, please. Please for the love of god, put humility in to the people around you who you KNOW do this. honestly, this message can go for anyone really, but just... ugh, don't let people get away with acting high and mighty.
Reminds me of when at a pizza place I worked at, we failed an inspection because the light in the walk-in fridge was too dim lol. None of us have ever had a problem finding stuff in the fridge because of the supposed dim light.
Once again milad having the patience of a saint , if that were me the moment he started throwing chips on the counter I would told him get the fk out of my store .
Gotta learn to look into more than just headlines bapa. Like what was the reason for the failed inspection, was it the sanitary conditions of food storage areas or the food itself? Failing for not having paper towels in the bathroom will have no effect on your sandwich
The health inspector in your subway was a joke he failed you for hand sanatizer and the paper towels normally health inspectors only fail you for out of date food or drink being served to customers and unhygienic work space.
Just some fun information: •You have a right to accompany the inspector during the inspection. They may not inspect anything without your consent. •It is understood that the immediate needs of the business take priority over the inspection. If the manager needs to service customers, the inspector must wait. •If the inspector shows up during a common sense busy time for the restaurant, like say, the beginning of the lunch rush, it is understood that you can ask them to wait in the dining area until the manager on duty is available. They may not inspect anything while waiting. It sounds like you got a rookie on a power trip. Call your local Health Department, file a formal complaint, and ask to be re-inspected. Also ask that the failed inspection be removed from your HD record. The records are available to the public, and a failed inspection can impact public perception of your store. Source: Chef for many, many years, been there, done that.
At my workplace, we usually have health inspection on the 3rd week of each month. My rule of thumb is, if they don’t show up between 9-10am, they aren’t coming. Word will always go around the store before they show up so everyone can catch up to not fail. Such as changing sanitizer, logging everything, making sure food labels are correct and the expiration date isn’t suppose to be today/yesterday. Seeing this is kind of weird that you had to experience it. I thought it was serious, but seeing that your health inspector wanted to dox your store over something like chips tells me he/she was making it personal.
Hey man, I am also a health inspector, sucks that you had a bad interaction with yours. Idk where you are and it will be different for each state, but here's my thoughts. They do generally want us to come during busy times, because they want us to see how the place actually runs. If we're there at 8:00am, its going to be a much more sanitized view than if we were there at 12:30. I know it must suck to have us poking around, but I always try to be really conscientious of that and let the employee go help clear out customers when I'm doing an inspection. The chip thing is wild to me. Again, it differs by state, but in my state we don't even check expiration dates on stuff like chips. Those dates are for quality not for safety, if you eat one past that date it might be stale, but it won't get you sick, so we don't bother with it. It is normal to start pulling out expired stuff and put it on the counter for you, so a customer doesn't get it without noticing, but that's more for stuff like milk, eggs, cut fruit, etc. The soap and paper towel thing also is kinda unneccesarily strict, if it was there and just not in the holder, as long as it can be used and isn't some weird container that HAS to be in the dispenser to be able to get to it, I'll let it go, and usually if I see them correct it while I'm there don't bother writing it at all. Sounds like the guy was maybe just having a bad day, try not to let it get to you.
Развлечения
As a previous manager of a deli, I can tell you that most health inspectors I've dealt with are on power trips. One time, an inspector started stabbing a dishwasher thermometer into my wrapped deli meats and then had me throw them all away because they had been cross contaminated by her thermometer stabbing them.
Also she fought me on the required cooking temp for pork (145 F) and had me stop serving customers until she leafed through her big book for 8 minutes only to confirm I was correct.
I could go on and on. It also kills me how youre required to pour bleach on your trash so that homeless people won't eat it and potentially get sick from eating expired food. Like, bruh, they're going to eat it anyway and DEFINITELY get sick if there's bleach all over it.
Had a guy do this at a restaurant I worked at in High School. I happened to be in the bathroom when he came into inspect. Dude had a big wad of chew in his mouth, spit on the toilet seat, then wrote the store up for "Unsanitary Restrooms".
Wait a minute, you have to pour bleach onto the food you throw out so homeless people cant eat it?
What kind of sick world do we live in.
I wonder. What sort of training or credentials of competency do these inspectors receive?
@@EdwardDragon96 That's why foodsharing has become this huge. Because once it's trash, it's too late. As for the thing with the homeless community... there's always a way to get the word out. When I worked at the opera, I usually took all leftover snacks with me (illegally, as they were marked for the trash) and distributed them to the homeless in the park on my way home. I always got rid of all the leftovers, and I knew all the evidence of my theft would be gone by the time anyone noticed. And my employers wanted to turn their eyes anyways. And I never felt safer walking through a park at midnight, because I knew all the faces in the dark, and knew they were cool with me.
The bleach, btw is not mainly supposed to be a deterrent for homeless people, but vermin. It just happens to affect the homeless and dumpster divers.
@@notAshildr Yeah i was also told its for pests not for homeless people, thats an afterfact.
As a health inspector myself this seems very odd. I understand writing the sanitizer and and the soap and paper towels but just correct it on site. The chips seem weird seeing as how most of those "expiration dates" are from the manufacturer who basically puts it on the package so you throw it away and buy more and for quality reasons ( this does not include baby formula or dairy products those you have to look at the dates). Failing them for something they fixed on site is kinda overkill. It's not like a rat ran across their feet. Maybe they were from one of those third party companies?
This is just his side of the story.
He did say that it was a third-party company health inspector.
Either the guy gets bonuses when he fails a store, or he hates himself and exerting power over others is the only thing that dulls the pain.
As a person who has worked in many many kitchens across the United States, there I'd absolutely no possibility that the health department cares about anyone's health despite what you might think as an inspector. Let's make sure everyone wears toxic gloves that can't be washed like hands. Just one tiny example. I've seen so many disgusting things that made me never again eat at so many restaurants and the health department never ever did anything. Literally serving rancid food on shows like Gordon Ramsay's show which match my own experiences. People really should learn to cook for themselves.
im a little late to this party, but we have been experiencing this issue with Ecosure at multiple locations, by different auditors. never had issues with ANY other inspectors, but idk, this company just seems to be out for blood.
Previous inspector here. Likely that they had a quota, were close to their deadline/behind on schedule - filling their timesheets at a small sandwich shop was an easy target. Indeed some are power trips and I argue that most violations are for small, overly regulated parameters.
Sounds to me more like the inspector was looking for a bribe
Inspector here those chips must have been on those counters for years if they didn't catch something so simple . I'm glad he failed, also no soap in the bathroom is also a huge red flag
@@MandoMonge I don't think you understand how the real world works.
@@prestonwhite6074 I don't think you understand how intention works
@@gxlorp I don’t think you understand how a job works
Alot of these "inspectors" go by their feelings I've noticed in general; even if everything is correct but they simply get irritated by anything; it's gonna turn into a fail. We need inspectors to inspect the "inspector" to do their actual job live on site, by facts & not feelings👍. "Simply questioning the fella, makes them feel tested, all softies"😆
Lmao no. Inspectors do risk assessments.
Sort of like how psychologists are all required to go to a psychologist to make sure they are mentally stable.
Don't worry
Chips expired previous day or within a week is (dismissed)
If you didn't have soap in the soap holder it's dismissed unless you don't have the actual holder.
Test strip is dismissed cuz you have the actual test strip.
Same with paper towel, you have the actual holder, therfore it's dismissed.
It depends on your lawyer. Mine always dismissed these little petty violations.
Only food that you must pay the fine within a day of expiration is Dairy food.
Plus you can ask them, did someone complain about ? Or it's just a normal check. They should tell you.
Take care, I just had an inspection today, he was great 😄
They always come Friday lol
Just make sure, you don't argue with them, tell them yes sir you right 😄 acknowledge your mistakes just to make him feel he's right. If you argue they will be pain in the ass 😂 remember this
@@sokhi4415 he wasnt talking to you he was just adding to his comment
@@4baadimh01 ay that’s always right my Yemeni bro
@@4baadimh01 ---DEFINITELY, they can actually be quite provocative but never, ever become argumentative or hostile. That was so petty of that inspector!
Would you be ok if you eat an expired chips? Why even keep them for that long. In my country processed foods are considered bad within 1 month of expiration date. Health inspectors would give fines for keeping foods that are near expiry date.
That inspector CLEARLY was having a bad day and just to be an arse, they decided to take it out on you. It sucks, I'm proud of you for the way you handled it :) good job sir and keep up the great vids!
Normal people who have a bad day don't take it out on others.
@@libtard.4844 you be surprised
yeah sure blame the health inspector for the failings of the subway joint
@@TheRUclipsUser69 yh just for a few ridiculous things he failed em
You shouldn’t believe everything the guy says. He can change things a lot to make him seem like the good guy and keep up his reputation of 2M subs
Honestly in my experience both in retail and restaurants, most health inspectors tend to take their job very seriously, which is good, but I've met a lot that take it TOO seriously. To the point where "I'm gunna have to dock you point because there's a leaf on the floor".
You got a newbie inspector. They think they have something to prove. We had a chick whip out this "brightness" detector and tell us the kitchen wasn't "bright enough" and she took off points for it. It was literally our first inspection in a brand new building. Never in my 15 years in restaurants had I heard of anything so ridiculous. I wanted to ask her "how many fingers am I holding up?" You can guess how many I would have showed her and which one
Hmm, well at least the store was brighter than her brain.
Well there is a regulation for lighting to be above 20 foot candles something like 108 Lux in food prep areas🤷♂️
I don’t know the rules and regulations in New Jersey but in my state, marking paper towels out as a failure for a health inspector can lead to your inspection history being reviewed.
@26 Mic u have no uploads lol
@@moel6235 it's a bot
Justice !
Nooo I remember getting a health inspector during rush as well, and she was also oddly “out to get us.” We learned later that the health inspectors in our area are infamous for being very petty for no reason. She threw away SO much of our food even though it wasn’t expired. I think we still passed but only because the store owner had to contact the health department directly.
@26 Mic stop the cap
@26 Mic no
Bro a bot stole ur comment.
Liking this so that the original comment will be visible, cause of that repetitive “Pepper” account
@@shoe777 Whoa, I don’t think any of my comments have reached “stolen by a bot” level before this one! Achievement get~
(seriously tho, RUclips is so infected by bots now. When will they do something about it)
My dad's business had a similar thing happen during covid. We had an osha inspector come by to inspect us for covid stuff. Our business is a recreation business that also has a retail shop to accompany. We followed all covid guidelines and went above what the standards were at the time. This also meant that our recreation part of the business was closed meaning over 90 percent of revenue is just non existant. They came in on a day that the retail store wasn't even open, I was the only employee there and just restocking product with the door unlocked just in case a customer needed something on a day we weren't open. Gave them a tour of the empty building and like the whole time the two of them were within ten feet of each other while they were bringing the hammer down on our business for covid stuff. They interviewed all of our employees and "investigated" for an entire month and then fined us for things that we were already following the rules on. I get that they are "just doing their job", but they chose that job and some people enjoy their job a little too much.
I disagree they "chose" that job. You don't know that. Some people take jobs they hate cause they have no other choice but to to pay the bills and are then miserable for that too. LMAO Either case is no bueno though.
@@ClosedProductions no, in the current job market you can get a different job wherever you want that pays more than your current job
In Oregon you can charge a health inspector with harassment and criminal trespass. My aunt and mom when running their restaurants usually played ball with the health inspectors and everything was fine. But every once in a while they'd get a HI with a chip on their shoulder, long stories short, they always got the last laugh when the dust settled.
That issue with the chips you mentioned is what got me fired from subway when I worked there. In my case it was a manager who found a single bag of expired chips THAT HE HAD PLANTED THERE JUST BEFORE LUNCH RUSH and blamed me for it still being there at the end of lunch rush. I was fucking furious
Sounds like the manager wanted you gone but needed a valid excuse so he did that... I'm sorry that happened, he sounds like an asshole
What’s wrong with expired potato chips? They’re only a bit stale....
Probably the same kind of person that would blame someone for being unvaccinated and the vaccinated person gets sick , I'm like no it's the Cov vaccine that got you sick .
You got fired over that? LOL yeah he just wanted you gone
Things like that make you want to start video recording everywhere in your life at all times just to call out and prove BS like that.
That’s just sad that you failed but good job for being such a good sandwich artist
@26 Mic I’ll check it out
@26 Mic u make dead as content
I'm pretty sure subway passed them once milad's parent's called
@@100subsciberswithnovideos4 you also a bot either
@@erectilereptile7383 it's a bot
Most important thing i’ve learned from these videos is that some people take “ham sandwich” very literally when going to subway.
I’m impressed on how good he is at making sandwiches
I mean he takes the sandwich off the white paper and puts it naked into the wrapper tho
@@Prostreetsburnoutparadise pick it up and put in a secondary wrapper lol. Only that first white wrapper is clean
@@Prostreetsburnoutparadise go away
@@jasonxhx7854 I used to work for subway. Corporate says that's what you should do. Even though every employee and customer doesn't think it makes sense.
You could technically get written up if you don't do it like that. Or if you put more than 3 olives on a six inch....
@@bigfhtagn I used to work for subway and our owner never cared, we used to put extra, on all the subs and gave regulars discounts on their drinks, it kept customers returning. To the point that I at one point knew at least 50-60 customers orders before they even told me... Then he sold it, the new owners had us stick to regulation, profits dropped 60% in 2 months as all the regulars stopped coming and during this period all the staff quit. They were so pissed, we all got banned from store and they tried sueing the original owner saying he must of been fudging the numbers before he sold it to make it look more profitable. This was 5 years ago and I was talking to someone who works there now and they told me they were still only above breaking even every month. 🤣
Sounds like the inspector was having a bad day and passed it on to you. I'm sorry that happened. And I hope that inspector starts feeling better and gets over what was bugging them.
I create entertaining skits as well
Or yknow, the place was unsanitary…
Projecting is not cool bro
@@TheGoldenDuckies but its not
The inspectors unprofessionalism and rudeness is comparable to a bad cop trying bully someone into a ticket or into an arrest. Can’t stand this scumbag already.
I'm dumbfounded. That inspector must have had a terrible week up to that point.
"they don't do the inspection themselves, they outsource it" there is your answer right there. the third party inspection company requires a quota of failed inspection to report or they are not seen as stringent enough and will be dropped as the company does not want to later get complaints and reports that the inspection was not done properly or accused it of not being done at all.
It's the sort of "trim the fat" processes that also see places like amazon fire a quota of employees at a regular basis. It's good until the point where you've already trimmed away the fat, at which point it starts trimming perfectly serviceable meat instead.
I honestly hate it when people say “oh, he must have had a bad day, and that’s why he failed you.” Stop giving him excuses. If you’re having a bad day, do NOT take it out on others. It’s incredibly selfish and I despise people like you.
I’ve been told that the health inspector that comes to where I work, has actually said that they will always look for at least one point of error, just to avoid a bunch of paperwork (something along the lines of this, but 100% will never give a store full points)
It’s the same thing with OSHA. Where i work we do such a good job at keeping our areas safe that they decided to dock us points for having a stack of pallets that was too high. (Not even 20 pallets in the stack btw)
No they check basic things if you pass pass you fail you fail
@26 Mic didn't laugh
@@WarrenAAndrews what I’m saying is, even if we deserved full points, they would find something to nitpick (like the fridge being overstocked one extra milk bottle, even though the air flow and temperature is perfect) just to avoid the paperwork
If they want to keep their jobs they gotta find fault.
I mean i really am impressed of him actually telling the truth and you know not defending himself without any genuine reasons. Really appreciate this guy's honesty.
You’d think telling the truth was a virtue or something...
I was honestly just waiting on you to let us know that person wasn't an actual health inspector !
My mum works as a contracted health inspector (& a few other things of the same) and she ran my sister and I through a debrief once, there were many things to say about the place she checked, yet none of them could be considered major issues and most of them were more severe than your situation lol. Most of the issues were even fixed the very next week.
Should´ve given him a Nasty Patty
the more you watch the video, the more the health inspector starts to sound like someone who didn't get a free sandwich even though they "really needed it"
When the Health Inspector comes to our place we stop serving customers immediately. We just explain to them that it’s a state official, and they usually understand. That way you can give the inspector your undivided attention. Because they need to know you’re taking it seriously. If they feel slighted or not taken seriously they will ROCK YOU. I once failed because my light fixtures weren’t putting out the correct lumens lol. Keep up the good work bud.
Yea, this wasn't even a state/county official health inspector. This was one subcontracted out by Subway Corporate themselves to do their own separate checks. That's why Milad's Mom was able to quickly resolve this by calling their contact at Subway Corporate that they know and is familiar with how clean/consistent they run their restaurant.
This.
They have so many ways to screw you. Honestly, if she wanted to fail you she would have. I had one guy that dinged us on a plastic cup that was jammed in a corner under a fridge.
Your sanitizer issue, well if what you had out was old and failed, you failed. Doesn't matter that you poured a new bucket or sink full that was clean.
No soap in the bathroom is also a no go. Yeah, you have a handwashing station back there but employees are required to wash their hands after using the restroom. It was petty, but again, not something you can argue against.
Paper towels not being in the dispenser, also a no go.
The expired chips are a big one though. Those should have been handled when the store was opened or closed the night before. No one is checking the dates on those bags. If she was dropping bags on the counter then how many had you already sold throughout the day?
All of those issues could have been avoided if you just paid her serious attention up front. Walked around with her, and she likely would have let you fix the minor things she saw.
I think the silliest one I ever dealt with We had milk in the fridge that expired the night before. Our closers Put big X's on them in perm marker so they wouldn't be used. Unfortunately we had morning call outs so no one dumped the old milk. Even more unfortunate, some people are lazy and someone brought one up front when restocking. It wasn't opened, hadn't been used, but was a fail. In our case, I feel she probably wouldn't have noticed if not for the X letting us know not to use it.
That inspector was upset. Love you Milad
These heath inspectors most of the time are abusing power, as I have seen from this video and some comments. I used to work in fast food, and this health inspector literally took the soap dispenser off of the wall to “check its functionality”. 15 minutes later, they write us up for being unsanitary, for having a missing soap dispenser. Luckily the store manager was there and promptly talked some sense into them. Most of them are great. What was described in this video is very rare and completely bogus. You just know that they have it out to get you if they are TRYING to find violations in every nook and cranny, setting you up, and ignoring basic details. A good health inspector looks at all of the necessary equipment and food items (ex: the sinks, the dairy and meat products, the working conditions etc.) glad to se the regional managers and such took your side.
The hardest thing for a human is to stay human every single day
-quote from someone i forgot
This health inspector clearly does not know what he’s doing b/c there’s such thing calls “corrected on spot” for every inspection and he should definitely know that beforehand lol
Displaying expired products is a huge violation, because it's a public health hazard. Imagine someone would buy it, eat it and get sick. Because the manager can't manage. They failed for a reason. Displaying expired products for sale is a vile violation of food safety
@@alwayshangrygirl463 Bro it's chips from yesterday. Not some mouldy meat.
@@crazydragy4233 you not understanding how serious it is tells me everything. It's not chips from yesterday, it's an expired product that you can not guarantee that it's not poisonous. Are you stupid? It's illegal to display expired products for sale. Wow! No wonder they shut you down. It's a serious violation of public health safety. How stupid people can be? The inspector did her job. Because she follows the law and you don't. How else can I explain?
@@alwayshangrygirl463
They're not "expiration dates", they're "Best before" dates. This is the extent a product can remain "fresh". "Expiration date" is an anachronism, since food as regulated by the FDA is no longer marked for when it "expires" or begins to become a health risk but they are marked for a (ultimately arbitrary but agreed upon) threshold beyond which the product is no longer considered at its best. A point beyond which it is considered degrading in quality but still not necessarily hazardous. One day beyond its "best by" date is by no means a health hazard, least of all poisonous and it is still entirely legal to sell products beyond their best before date.
You would know that if you've ever worked at any food processing/packaging plant, or had any public health certifications.
Please educate yourself before wrongly condescending to others.
@@eechee2979 expiration date is an expiration date. No product must be displayed for purchase after expiration date or beat before date. It's a law. FFS! Educate yourself about health and safety regulations, then get angry at a health inspector for doing their job. I wish you were a health inspector
I'm surprised there wasn't a customer interrupting the health inspector and got mad at the person it was on everyone's lunch break I know I would have gotten upset.
"A line of three" 🤣😂🤣 that's less than 9 minutes of work for one person. Two of you should've busted that out in like 5
People like that inspector need to be held accountable for their actions always frustrating when people doing a job go on a power trip
If the inspector wants to find something, they can and more importantly WILL. Some are a lot more picky than others, just be as cooperative as you can be and they'll won't linger any longer than they need to. Dispute findings on the report after it's done, butting heads with an inspector during the inspection is not advised - I did get into it a bit once, thankfully they didn't take it out on us. If they find something and you can correct it immediately, great - ahat should reflect on the report. Rules vary from state to state, but a kitchen/food prep area ideally should have its own handwash station with soap and disposable towels (as you do) because a lot can happen between a restroom and handling food. Sounds like you got a guy with a chip on his shoulder on a bad day.
Yeah he did get a chip on his shoulder… with expired chips XD . Ok, I’ll see myself out.
And if they can't find something, they will make stuff up and flat-out lie if they have to, like this inspector did. They didn't put on the report "paper towels not in the proper dispenser" like he tried to tell Milad was the reason. They went even further into lying territory and flat-out said "no paper towels in bathroom." They also lied on the report about the hand sanitizer supposedly failing the pH test, even though Milad re-tested the sanitizer right in front of the inspector and it actually passed with flying colors. This inspector seemed hellbent on just lying and trying to make them look bad for whatever reason.
I only had to deal with 2 health inspectors when I worked in a restaurant. 1 was cool the other was kind of a bitch. She was complaining to me about various things unrelated to our store including that she "wasn't important enough to have her own office"
Seems like an easy one to me, if she was complaining about things outside of the store i'd have just agreed with her and mimicked the amount of distain she had for each unrelated thing. I've always found people like that to be easy to manipulate. A perfect score tends to be impossible no matter the circumstances though.
@@Kragith That's because Health Inspectors have completely lost the plot of why they exist and if they can't find something to complain about, then they lose their job. Honestly, I'd say good riddance. Health Inspectors, especially 3rd party, are a fucking blight, a cancer on the workforce. Much like fucking HR.
We had a serious rating impact one time on an inspection because our dish washing diagram showed the sink order going right to left, with the leftmost sink being the sanitizer water. But we had it setup the other way around, which made sense, because our dish drying cart/rack was on the right side of the sink. Hence, the rightmost side was the sanitizer water. They cleared that up pretty quickly though.
I've met a lot of people like him throughout my life. Some people with the tiniest bit of power take it way too far just ignore them they tend to not last long.
They don't last long because they worm their way to the top of corrupt organizations, meaning government.
Was this Steritech? If it was then it’s a Subway inspection not the health Department. They are known for this. When you fail they charge you $125 to reinspect you. Ask Mom. Your store looks great- it wouldn’t fail a health inspection. 👍
I did a shot every time you said “Literally” and now I’m in the ICU 😎
You will definitely get a few of those inspectors every few years, they rarely are around for long because of the trouble they cause from the businesses. A few calls always make it back to them and a pattern is established which leads to their removal. There is one thing about being by the book and then there is just malicious compliance.
When i was a chef in a local small restaurant, we never failed an inspection either. Whenever we were about to get new equipment/methods/practices etc, i always contacted the health dept. to see what sort of sanitation they would be looking at for that aprticular item/practice. This way, i was always on top of procedures and had a good reputation with the inspectors. They knew i was proactive and concerned about safety.
One day, a new inspector comes in, takes literally 5 minutes and writes us up for 1: not having a lid on the back trash can by the back door. But get this, the dishwasher was currently taking out the trash to the dumpster and hadn't refilled with a new bag yet. it was open, and empty.
2nd, the grout in the back storage room was "unacceptable". We looked at it together, and it has just began to crack at 2 of the tile edges near the wall. They claimed that tiny hairline crack would allow mice and insects into the store and was unsafe.
Nothing else to show for the inspection. everything else was perfect. When asked they stated we had 2 weeks to fix the issues or we would be shut down.
So i called the head of the health department and talked with them. Basically, nobody gets a perfect score, they HAVE to write something down to improve and cannot leave until they find some sort of trivial thing to make us "improve", even if it goes against another inspectors;' idea of what needs done.
After that, I just saw inspections as just another way to pay to play since, when we got another 2 locations, we paid to "upgrade" our capabilities and they let SO much more crap slide at the other locations that we never could get away with before.
Now I work with manufacturing and the FDA and found the FDA more reasonable. (never thought i would utter those words)
People will abuse the SMALLEST amount of power given to them. I would feel sad for this inspector, but obviously, he's a miserable person who goes home to an empty house every night and he thinks about how meaningless his life is, and how he NEEDS to FAIL MALARD at his inspection so he can feel better about how awful he feels about his terrible life.
I hope he reads this and cries.
You just roasted him to Pluto
God you're a petty pathetic person yourself aren't you.
You are my hero!
This is just exaggerated
You are legally allowed to ask the health inspector to leave if they are purposefully slowing/harming your business. They would have to come back another time with a supervisor, but you can only do this if you are CERTAIN they are actually slowing your business for literally no critical reason. And you can only do this once, when the supervisor comes it usually next day and they will do the inspection then, no exceptions.
Source - Chef for over 15 years.
I had a feeling before I subscribed that the way you were with customers in the way you talk and deal with people and try to D escalate a situation you had to be an owner or a franchisee which now I know your parents are which still makes you part of the legacy so big props to you my man keep doing what you’re doing honestly I think you should go around the every subway and teach your shit the way you do it to other people because it might make their experience a lot better💯🔥👍
Damn sorry that inspector failed you, that sucks, you were trying to help your costumers and do your job. Don't worry buddy i think u did well
@26 Mic your videos don't make me laugh (because you don't have any videos of your own and your channel links to the real 26 Mic)
Also, I reported your channel so have fun :)
So this was not a county/state inspector? They were independently contracted by Subway corporate? Got it. Was gonna say, none of those violations were critical infractions. Glad you kept your cool, man!
It sounds like the new third party people
They are massively strict to being nit picky.
yea. most likely EcoSure. a division of EcoLab.
tons lf restaurants use them. State/county ones come too but the ecosure one is a big deal.
@@Tms0211 It feels like they gotta find faults to keep their jobs and so they're just on constant power trips. Cause imagine if this guy ignored that minor stuff and gave the store a perfect rating but then possibly (pretty rarely) if a superior checks on that store and finds some noticeable big problem, the inspector who gave them full points will suffer. So they'll just give low points and find faults so this doesn't happen
I would've totally lost my cool there, I am a very impatient person and if some health inspector mentions bs that I could fix IN FRONT of him then I am having none of that
The soap missing in the washroom is a critical
OSHA rules are very strict in Vegas, they expect everything on the shelves be up to date with all foods. Also in the bathrooms the paper towels, had to be in the proper place they can't be left out. Soaps and sanitizers had to be filled too. No matter how busy the day is. They need an extra worker on hand to do the job. On a busy day being understaffed isn't good for the customers and for the employees. Poor management happened in this Case.
What gets me is that most people's own kitchens wouldn't pass a health inspection.
I had a health inspection at my work last year, and they guy failed us for having dents in our freezer (this has nothing to do with anything but age of the store), he also marked us for a small scratch on our bathroom mirror, and other small cosmetic stuff just to fail us. Our food safety was like a 97, but since he was in a bad mood he marked us for cosmetic stuff and failed us. Our store is almost 20 years old.
imagine putting up with BS like that only to get half of all your profits on top of having to pay for a lease, employees and utilities. Owning a franchise sounds like a headache where all you can do is pinch pennies and wonder why you make zero money.
@@intrinsicwizard depends on the franchise, some get some mad deals, I worked at a Papa John's in Provo Utah that had a deal with the missionary training center for hundreds of pizzas every week, plus any normal traffic that came through, obviously the MTC was getting discounted pizzas but we were also skimping on the toppings for what we would give to a normal customer
If having superficial dents in a freezer doesn't compromise food safety, even by their own admission in their own report, how do they justify failing you based on that? Seems like there should be some actual logical, consistent criteria they are forced to go by, not just "well, I found some superficial dents and scratches, and I don't like that, so I'm going to fail you just because I want to."
@@DeathBringer769 the guy was going through a divorce and flunked us. Our store is like 20 years old so there is some broken stuff like the floor starting to come up or dents in the freezer or scratches on mirrors. Just stuff like that. I get the guy was going through some stuff, but failing our store for no reason other than he is going through some stuff was bull. He came back a few weeks later and explained what was going on, but either way it looked really bad to our owner until we explained everything.
He's like those crappy yelp reviewers
I worked in healthcare foodservice in a hospital for 11 years. I’ve been through so many inspections, I could be an inspector. Yes, even though you have hand soap at the hand wash station behind your station, you still need hand soap in the bathroom In PA at least, probably other states, you are required to wash your hands before leaving the restroom and again when you get to your station before handling food. She is right about that and also the paper towels not in the holder, they’ll get you for that. In PA, the actual state dept of health sends state inspectors and we have municipal health inspectors.
I feel this. I used to work for Starbucks and I kept having the health inspector lady saying my store was "not up to standard" when I was the only supervisor that kiosk had ever had that actually cleaned the ice machine every month like it was supposed to be. The only person who dusted too. Then she got on me for "not washing my hands correctly." I had so many people question that one cause I was one of the few people at that kiosk that washed my hands every time I handled money. So, I get it! There are some people who just want to catch you doing something wrong and lord over you because they have just enough power to ruin your day. And for whatever reason health inspectors seem like they always want to make everyone miserable.
I work at a different type of coffee bar now and boy-howdy...it's a private business so the health standards aren't "code" by any means compared to Starbucks. When I first worked for the private business I got yelled at for being too slow cause I was too focused on keeping the kiosk clean as I worked. Supposedly I'm too slow. Customer service is hard. I can't wait until I can get out of it...
his hands timed with him saying “BUT” around 0:40
Wow. So missing soap and paper towels is apparently unforgivable but the subway I used to go to here in Germany that had moldy cheese in the box next to all the other ingredients is still operating. That's just sad
Just bribe the health inspector with a free cookie next time
If they are cheap enough for that, they don't know how bribes work
@@dalemtb1199 lol haha
Those are beyond health violations those are just nitpicks and random whiny complaints.
The first part suspiciously sounded like a con man who was trying to impersonate and go after the register or fool the staff into giving money. This has happened in a kiosk I worked before and my colleagues didn't know better. The whole thing about appearing and pestering during a busy time was also what happened.
That's the first thing I thought of
0:39 Lol that sync on your hand movements when you said "BUT"
Man Health Inspectors always seem to get a power trip over the littlest things, when I work at restaurants they always nitpick the tiniest details that don’t matter just to find a reason to either fail or pass something
Sounds like your never ending list of excuses are what failed lol
Health inspector thought he was Gordon Ramsey on kitchen nightmares…
I’m a regular customer at Subway and I can’t tell if this is a good or a bad thing lol. From a customers point of view it just gives me a sense that Subway truly cares about their customers and they have a certain degree which they must meet which seems strict by the story lol. I say that because certain fast food places don’t care about being clean and as a customer that’s eating the food well that’s really important to me. However, from an employee point of view knowing what goes on behind the scenes I’d probably feel the same way Milad did it just seemed like he was finding any reason to fail you guys. Regardless I’m sorry you guys had to deal with that, love your videos man thank you for slowly getting me into Subway lol before your videos I didn’t even know how to order a sandwich and now I do my personal favorite is a steak and cheese! Anyways thank you for the video and giving your followers the inside edition of a Subway worker!
I feel sorry for you bub, and that includes anybody else who has to live with Subway as a lame excuse for a sub.
There's a McDonalds in Ann Arbor that I refused to ever eat at because the floors were absolutely disgusting. My shoes practically stuck to them, they were so sticky and nasty. I turned around and walked out. I understand being busy and understaffed, but this was beyond the pale. If the floors are that gross, imagine what goes on behind the scenes. Shudders.
@@noobie1890 Then why are you watching this channel if you don't like Subway?
Chips have a shelf life of years. One day is stupid. A grocery store just has to replace the item whereas a subway fails? BS.
The paper towel one is more reasonable, but considering that's only necessary for customers in this case (given the dedicated washing station), it's not nearly as bad as staff being unable to properly clean.
@@juliaf_ They still lied about the paper towels in the report later. They didn't put on the report "paper towels not in the proper dispenser" like he tried to tell Milad was the reason. They went even further into lying territory and flat-out said "no paper towels in bathroom." They also lied on the report about the hand sanitizer supposedly failing the ph test, even though Milad re-tested the sanitizer right in front of the inspector and it actually passed with flying colors. This inspector seemed hellbent on just lying and trying to make them look bad for whatever reason.
It's wild how different some public health employees are. Sometimes you get these guys, then you get guys who will let literal murder go. As a pest control rep, it's amazing what I've seen get passed
It wasn't a public health official (i.e. state/county inspector.) It was from a third party company Subway Corporate themselves outsources to do their own independent, separate checks. Milad mentions in the video it was someone Subway outsources to, which is why Milad's Mom was able to quickly clear up the issue after calling their contact at Subway Corporate.
This was an actual "What is going on in life??" moment
The health inspector is drunk off the little power they possess. Truly sad!
I had a health inspector come into the Rocky Mountain Chocolate Factory I worked at right after the opening procedures. Those include restocking the chocolate cases and making some of the handmade items that are low. Naturally, little bits of dry chocolate fly allover the place. Some on the counter and some on the floor. So the health inspector comes right as I'm finishing making the last items, just before I am about to sweep, looks at the tiny flecks of dark chocolate on the floor and throws a fit. She says the floor is unsanitary. I tell her that it's small chunks of chocolate from restocking and she says "I don't know that. I wasnt here to see you make anything, so they could be rat droppings!" I stared at her for a sec, picked up some chunks off of the floor, and ate them while staring at her. Some people get too caught up in their job titles and they lose their basic ability to observe and think logically.
I have a small butcher shop I’ve owned for about 20 years I have a federal inspector everyday. Grocery stores have them twice a year.
And onece a year a state inspector / health inspector comes in and I have no respect for them or they have no jurisdiction and even guys or gals have been there for 30 + years I correct them on what is and isn’t acceptable
Most of my employee have been with me well over a decade but we had a newer guy that worked in restaraunts and feared the state guy.
They’re just bullies who are used to nobody knowing the ins and outs and they can’t do anything if you know haacp and statutes they really can’t do anything and will just get themselves in a mess.
So this wasn't even the actual health department? But the 3rd party inspectors that Subway hires to make sure you are up to snuff? We have that where I work and the 3rd party inspectors come once a month, but they usually score us, and like guide us on corrective actions or fixes if needed. I think we just have a good inspector, who wants to see us do well rather than fail us and walk out. It also helps that it's the same person over and over.
I heard the 3rd party company can charge you around $125 to retest you again afterwards, so they have a financial incentive to fail you over petty, little stuff, or just make stuff up if they have to, in order to just make more money.
Glad you got it fixed and they were forgiving.
It's those health inspectors you hope never make it home.
I feel like tossing expired food on the counter in front of customers should get him in trouble...
Yeah if anything I thought milad was going to follow up with "turns out he wasn't the actual inspector" because he broke so many rules you could probably sue him or the 3rd party agency, I've experienced power hungry inspectors but this dude was just plain bad
It's like they thought they were Gordon Ramsay or something, lol. I've seen him pull that move in Kitchen Nightmares when he finds super old stuff rotting back in the kitchen storage, throwing the old food onto a table out where the customers are eating and being like "THIS is what they are serving you here! Stop eating now! This place is shut down before anyone gets sick and dies!" *One* day old chips certainly aren't going to make anyone sick though, so even Gordon wouldn't pull that move with just that alone. When I saw him do that it was at some Mexican place with like 3 month old refried beans that were clearly moldy, lol.
Sometimes you get an inspector who is cool, understanding, and just a down to earth person who cares about the job just enough to make sure nothing major is being violated and that no one is going to get ill from your food. But then you get the person who thinks it’s their lifes mission to follow all the codes and rules to a T. Ive heard my grandpa talk of people like this back in his day. I believe he called them Nazis, but i might be wrong. At any rate, keep up the good work: good vidoes and banging subs
Lmao you have very good storytelling delivery
Inspector was just pissy because you didn't give them all of your attention during a customer rush
i've been watching u for like literally 3 days and already addicted. All of this makes me hungry ngl.
Not having soap and paper towels at all time is kind of a health violation. It not good enough to say I can go do it now. By that logic, I can have a huge mess in the kitchen and say I fix it now so it will be clean.
What that health inspector did sounds like it should be Illegal.
Been a Chef for 25 years now and have always maintained a 90+ environment.
Most recent inspector "attempted" to fail us. Throughout the inspection, I had to repeat many times. "I'm pretty sure this is not in violation, but how would you like us to do it moving forward? We are flexible." To which she would respond. "I don't know." Or have to call her supervisor.
Finally we asked to speak to her supervisor and he came out the next day. He immediately tossed out her "failing" report and determined it would be a "consulting".
We were re-inspected within' 30 days. Also in the middle of a busy rush. But we got that 90+ we so deserved.
I'm sure they are having the same labor struggles that we are coming out of the pandemic. It could take some time before things regulate again.
No soap in the dispenser and no paper towels in the dispenser are critical violations
I hope the Subway near me fails a health inspection, because a couple weeks ago I ordered a sandwich through a mobile order so I didn't see them make it, but there was mud on my sandwich! It was like embedded into the spinach 🤢
Ew! I hope it fails.
At Tim Horton's we also have very strict inspections (they call them Audits) that are done by 3rd party inspection companies and they are ridiculously strict as well, can't even imagine getting one of them on a bad day LOL, glad you got it sorted out
I loved how he stopped when he said but
Well that person sounds like they've gone mad with power
Miliashard: The health inspector failed us...
Also Milly: *continues to make a sandvich for a customer*
@26 Mic idc your videos suk
@26 Mic Your videos are trash
He deserved to fail tbh, chips are expired plus his sandwich making skills suck
@@MT-kf9qw bro you just jealous he works at subway and you dont.
@@notreec3 I was actually the health inspector that went there
It's funny because a health inspector doesn't really go around saying "I'm a health inspector" anomacy is way better for that kind of job
This is literally why I've been fired from 3 jobs. One time I was working the line at BK and the same thing happened to me. It was lunch rush and the inspector started tossing bottles of solutions that had expired across the counter in front of customers. The new hire was trying to take ppls orders and had the inspector in her ear drilling us about the bottles. So I stopped doing what I was doing went to the inspector and told him to stop being a fkn ass**** and let us do our work you can cry about it later. He went to my manager and the manager told him to let us finish the lunch rush. I got fired afterwards but everybody including the customers praised me for standing up to this lunatic and everyone waiting in line tipped us.
Reminds me of when I got fired my first week working at A & W (also my very first job) because we had an inspector and I was making small mistakes...
Getting praised from customers is greater than having a job lmaoo ???not surprised you worked at BK with that thought process
I work at Arby's, and we've had a series of inspections going on, the last one was disappointing. We got a report that someone from the US was going to travel overseas to do an inspection, but they canceled last minute, right after we were done doing a major cleaning
Health inspectors have an important job, but I want you to realize that even though I respect that, I also hate people who use their importance and authority and then abuse it to hell for no other reason (presumably) than to feel the thrill of controlling another person's life, or to feel like you did a good job at the expense of others.
If a health inspector ever reads this, please. Please for the love of god, put humility in to the people around you who you KNOW do this. honestly, this message can go for anyone really, but just... ugh, don't let people get away with acting high and mighty.
Reminds me of when at a pizza place I worked at, we failed an inspection because the light in the walk-in fridge was too dim lol. None of us have ever had a problem finding stuff in the fridge because of the supposed dim light.
That guy was on a power trip lmao
Once again milad having the patience of a saint , if that were me the moment he started throwing chips on the counter I would told him get the fk out of my store .
Bruh imagine broadcasting to over 2 million people that your shop failed a health inspection lmaooo
Gotta learn to look into more than just headlines bapa. Like what was the reason for the failed inspection, was it the sanitary conditions of food storage areas or the food itself? Failing for not having paper towels in the bathroom will have no effect on your sandwich
When the world needs him most.., Milad never disappoints 👍
The first sentence reminds me of ‘in my 40 years of living ______’
This is one of those "that doesnt count!" Moments
The health inspector in your subway was a joke he failed you for hand sanatizer and the paper towels normally health inspectors only fail you for out of date food or drink being served to customers and unhygienic work space.
Good luck on this milad praying for yall
Health Inspector wanted a bribe, that's the only reason he was pushing and you didn't bite.
Just some fun information:
•You have a right to accompany the inspector during the inspection. They may not inspect anything without your consent.
•It is understood that the immediate needs of the business take priority over the inspection. If the manager needs to service customers, the inspector must wait.
•If the inspector shows up during a common sense busy time for the restaurant, like say, the beginning of the lunch rush, it is understood that you can ask them to wait in the dining area until the manager on duty is available. They may not inspect anything while waiting.
It sounds like you got a rookie on a power trip. Call your local Health Department, file a formal complaint, and ask to be re-inspected. Also ask that the failed inspection be removed from your HD record. The records are available to the public, and a failed inspection can impact public perception of your store.
Source: Chef for many, many years, been there, done that.
At my workplace, we usually have health inspection on the 3rd week of each month. My rule of thumb is, if they don’t show up between 9-10am, they aren’t coming. Word will always go around the store before they show up so everyone can catch up to not fail. Such as changing sanitizer, logging everything, making sure food labels are correct and the expiration date isn’t suppose to be today/yesterday. Seeing this is kind of weird that you had to experience it. I thought it was serious, but seeing that your health inspector wanted to dox your store over something like chips tells me he/she was making it personal.
I love the fact he makes food while he's talking
He usually isn’t talking while making food he records him making food then he does a voiceover the video
@26 Mic ur content is a 4/10
I guess you’re new here, huh?
I think some health inspectors forget that it's not supposed to be an adversarial relationship. They are there to HELP businesses protect the public.
Hey man, I am also a health inspector, sucks that you had a bad interaction with yours. Idk where you are and it will be different for each state, but here's my thoughts. They do generally want us to come during busy times, because they want us to see how the place actually runs. If we're there at 8:00am, its going to be a much more sanitized view than if we were there at 12:30. I know it must suck to have us poking around, but I always try to be really conscientious of that and let the employee go help clear out customers when I'm doing an inspection. The chip thing is wild to me. Again, it differs by state, but in my state we don't even check expiration dates on stuff like chips. Those dates are for quality not for safety, if you eat one past that date it might be stale, but it won't get you sick, so we don't bother with it. It is normal to start pulling out expired stuff and put it on the counter for you, so a customer doesn't get it without noticing, but that's more for stuff like milk, eggs, cut fruit, etc. The soap and paper towel thing also is kinda unneccesarily strict, if it was there and just not in the holder, as long as it can be used and isn't some weird container that HAS to be in the dispenser to be able to get to it, I'll let it go, and usually if I see them correct it while I'm there don't bother writing it at all. Sounds like the guy was maybe just having a bad day, try not to let it get to you.