Stanford University Breakfast Briefing by Ron Kaufman on Uplifting Service

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  • Опубликовано: 10 дек 2024
  • RonKaufman.com...
    In this energizing morning talk at Stanford University, I had the pleasure of discussing the fundamental principles, strategies, and culture-building architecture in New York Times bestseller ‘Uplifting Service’. I also shared examples and case studies of Service Excellence in brands I’ve worked with over the years. Enjoy!
    If you want to spark a service transformation in your organization check out the Uplifting Service Culture Indicator here: • Ron Explains How the S...
    #ServeCareLove #UpliftingService #ServiceCulture #CustomerService #ServiceExcellence #UpliftingCare #RonKaufman
    Ron Kaufman is an expert in Leadership Training, developing Customer Experience, and Customer Service Culture. He is also a renowned Keynote Speaker and New York Times Bestselling Author for the book “UPLIFTING SERVICE".
    Ron and his team deliver powerful insights and global best practices, enabling organizations to gain a sustainable competitive advantage through service excellence. The methodology developed by Ron over decades includes a proven architecture of service principles, leadership rules, and internal service culture that apply across all industries and cultures.
    For decades Ron has been leading a business consultancy that helps companies on every continent build a positive culture of uplifting service to deliver real business results. He focuses on creating productive, uplifting service experiences to inspire your customers, energize your team, and transform your service game.
    Notably, Ron has uplifted teams at Google, Harvard Business School, Singapore Airlines, Changi Airport, General Motors, Johnson&Johnson, Coca-Cola, Marina Bay Sands, LUX* Resorts, Microsoft, PWC, FedEx, BMW, Adecco, American Express, JP Morgan, and more.
    #businessideas #leadership #business #customer #customerexperience
    Stay in touch with Ron on social media!
    Facebook Page: / ronkaufmanupliftingser...
    LinkedIn: / ronkaufman
    Twitter: / ronkaufman

Комментарии • 4

  • @RonKaufman
    @RonKaufman  Год назад +1

    Enjoyed this video? You may want tot watch Ron in action again here: ruclips.net/user/RonKaufman

  • @nesrinsr
    @nesrinsr 10 лет назад

    Ron Kaufman, you are amazing , unbelievable examples and stories. Can I use them telling my students. I wish and hope to attend one of your presentations I already have positive energy while listening and watching your videos.

  • @ismaielwaheed4300
    @ismaielwaheed4300 6 лет назад +1

    Awesome

  • @hudaelmegeirhi3377
    @hudaelmegeirhi3377 9 лет назад

    amazing