As a buyer, I would rather buy a used item over a refurbished one. The word refurbished makes my mind go to repaired almost always. Psychologically, I’d rather buy something used, instead of something that has already had to be fixed and more than likely was also used. I do understand that refurbished doesn’t always mean repaired, but a lot of times it does. It may not make sense, but a lot of people’s purchase habits don’t. The one year warranty might change my mind, but having to deal with an insurance company, instead of the retailer/manufacturer would negate that.
@ and the last thing I would want to do is deal with an insurance company and pretend that’s like a real warranty. The more claims they deny, the more profit they make. Insurance companies usually try and make the process as much of a hassle as they can, intentionally. Manufacturers warranty’s work most of the time because they care about their reputation and they can still make profit/break even fixing or sending you a replacement, because of their markup.
@@bennystratton7734 There are many refurb operations but being factory certified is basically another level up and can have varying requirements to meet, exceed or remain "A Factory Certified Repair/Refurbisher." Some operations separate these terms as well there is Factory Certified or Factory Refurbish Certification and for good reasons. When a consumer buys something factory re-certified the repairing business is fixing something for the rights holder(s) (or Brand) to stand behind and WORK IF NEED BE directly with the factory (per se). A certified refurb needs to stand behind the product and thus the brand and the the brand (if you will) wants make sure the refurb operation is up to the task with proper employee(s). The next level down are business that refurbish items. I can bring my phone to a place that will fix it or I can bring it to a certified entity. If I dont bring it to a certified entity then the right holder(s) (or Brand) may no longer honor lets say a warranty or wish to even have a certified entity look at it. Next level are your "ham hots" which are almost always "Home based" and are either smart or dumb. That is to say the smart ones will not deal in repair or refurb of anything recent enough that the brand, the consumer or any reasoned legal entity will find culpability and thus liability with their work. The dumb ones just take in anything and turn it back, "Here it works now" and are dumb because they open themselves to lawsuits. Perhaps a example be good. Consumer buys a computer or has one repaired and lets say the Power Supply was at issue. A certified operation will usually replace the supply completely w/ new or a "Pull" from a unit that has same power requirements. A certified refurb will replace components that meet or exceed manufacturer spec. A Non-Certified will perhaps do same. A Homebrew lets say for sake of discussion fixes that power supply and it results in a catastrophic matter and have not a single leg to stand on. They are not certified, they are not insured and no Judge in the land is going to let them off the hook for liability or perhaps even criminal charges. Understand there are allot of things that get fixed or refurbed and of course places like eBay or Amazon will limit whats even acceptable to sell on their venues. But this stuff happens across huge swaths of merch such as firearms, car parts on and on and on. In ways this even goes back to when these "Points of Sale" changed their wording in terms of service contracts to sellers. eBay for example used to define them basically, "Private Seller", "Third Party Seller" and "Authorized Reseller." MOST US fit #2, "Third Party Seller" meaning business, maybe DBA or LLC etc etc. #3 meant, "Authorized Liquidator", "Authorized Surplus Agent", "Authorized Wholesaler", "Authorized Delisted Reseller (no longer current yet new merch)" and lastly "Authorized Reseller." Places like uBid.com, Overstock.com only dealt it "Authorized entities" for example. Back in the day I sold at uBid and others both as "Authorized Surplus Agent" at some and "Authorized Delisted Reseller." Now how rights holder(s) see these terms can vary but the foundations are consistent. For example, "Authorized Delisted" for me meant this company here doesn't allow me ship these items international as the product has not been delisted across the globe for example. NOTHING can be sold back into the retail channel so I can say approach Kohls Corp. with 100 pallets of these shoes and peddle them to Kohls. I'd be in breach, or even Momma and Poppa Retailer. Back to terms... eBay sometime back removed all that terminology from the terms of services legal binding contractual agreement and put them all under the umbrella of "Seller." You won't see the term "Reseller" anywhere in eBay's contractual agreement for legal reasons. Many legal reasons yet you'll see sellers all over youTube using the term "Reseller." This happened due to it "Sounding good" like a profession. "I am a reseller" versus "I am a third party seller" and having to try explain that to the family or friends etc. "I am a reseller like Walmart is a reseller." No not at all. Walmart is an "Authorized Reseller" of thousands of brands and products and they consign most of it. The term "Reseller" came from "Authorized Chain" that's where its definition arrived from, "Authorized Reseller" usually with a certificate of proof. NOW the term floating around supply chain, governments etc is "Unauthorized Reseller." I ask you which sounds worse in a corporate boardroom, to share holders, to a judge, to mass media, in a symposium, or to an end consumer even "Third Party Seller" or "Unauthorized Reseller." The former makes people go, "What? Whats that?" The latter wreaks of doing something wrong like, "Unauthorized Bank Withdrawl", "Unauthorized Auto Repair work done..." You get the idea. The terminology is being weaponized. As I've noted in prior post I've friend who is Dell Certified repair, refurb and reclamation. He does off lease Laptops and CAD units basically. Those come in different grades. He gets them by the multiple pallet loads at $17 a laptop. CAD systems can vary a bit. He does about $3.5 Million in Laptops at eBay Net and controls how much gets sold to not get overwhelmed. He could scale at anytime if he so choose but he doesnt. Now the CAD units he has to part out albeit he's sold me PC's for my personal use. VERY GOOD DEAL. Most the parts are sold at Amazon and go FBA all tested and well exercised by software that push them hard. The shells (cases and such) are sold to metal/Plastic reclamation place local, they just come pick it up. Few months back he offered me take all "C" Grade Laptops for a bit over his cost to part out but I'm not into it. I'm sure he found someone that is.
@Bennystratton7734 Take a moment to familiarize yourself with eBay definitions on that. As stated before, the premise of the video was to discuss the program that would fit with most resellers and that does not include the Certified-Refurbished, but by eBay's definition, here it is... "Certified - Refurbished: The item is in a pristine, like-new condition. It has been professionally inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications. The item will be in new packaging with original or new accessories. See the seller's listing for full details"
👀 🤫 I qualify for that. The reason I bought my second laptop was the 2 year warranty. I sell a fair amount of mid to high- end electronics, and I do exactly that- test 'em for a couple days, spit shine them, and have never had an unsatisfied customer. 1 receiver was damaged in transit, I still received a stellar positive review from the customer 😊 Thanks for sharing, Jon. Very interesting.
So I've sold refurbished jewelry, does that count? I wouldn't think fixing a broken piece of jewelry like restringing a necklace or bracelet would have to be packaged in a new package although all my jewelry is shipped in New gift boxes would warrant a warranty. No pun intended. For example I refurbished and sold a Betsy Johnson bracelet and got great feedback, so does this mean I have to go back to any piece of jewelry I've refurbished and change the listing?
I repair and sell VCRs and DVD recorders and previously listed them under seller refurbished. When eBay announced they were taking that away over a year ago, it just motivated me to open a Shopify store. I was doing $10,000 a month on eBay for 4-5 years and they started this crap. Getting off eBay was the best thing I ever did.
Thing to realize is eBay doesn't want take anything away if they did such opportunities would never have existed in the first place. They'd like nothing better than for anyone to sell whatever they please and make they're money in the process. Reality is eBay and others have been squeezed for years and continue get squeezed. They get squeezed by government, courts, nations, consumers, consumer advocacy on and on. For years I sold delisted computer components and applications that were always brand new from the delisted supply chain. I would never, not ever, ever sell consumer electronics at least in America that are not "Personally." No way. Far far far too much potential legal libel in it and all it takes is once. A single fire, electrocution etc that the fire dept claims leads back to a device any district attorney in the land eat a "Home electronics repair person" alive and there is no leg to stand on.
@msunites2977 You are sadly mistaken. eBay has only been "squeezed" by activist investors on Wall Street, and themselves. They have forgotten everything that made eBay great to begin with. Instead of accepting that they aren't Amazon and can't compete directly with Amazon, they keep trying. It's a joke. They don't listen to sellers or buyers. They lie. They can't create a website or an app that isn't constantly riddled with glitches. They are a total joke and have been for years.
I don’t under how the all state protection program on ebay works if you sent a product in that needs to be repaired are you able to then resell it now that it’s been repaired?
Yep aware. I've friend who's Dell Authorized reclaim/refurb. Keyword is "Professional" and is why he hired an electrical engineer off Best Buy's Geek Squad as his sole employee. He's all the knowledge but not the college sheepskin whereby his sole employee does. He asked me maybe two months back if I wanted buy up all his "C" Grade laptops come in and part em' out which I am very much not into doing.
I don't think they want all sellers on this though. They want to maintain high standards for these listings so I don't see that happening as the required steps that I cannot discuss would be too much for some resellers.
@FlippinAintEasy figured but wanted to make sure, sounded like a Suno generation but didn't want to assume in case there was an artist that did it lol
As a buyer, I would rather buy a used item over a refurbished one. The word refurbished makes my mind go to repaired almost always. Psychologically, I’d rather buy something used, instead of something that has already had to be fixed and more than likely was also used. I do understand that refurbished doesn’t always mean repaired, but a lot of times it does. It may not make sense, but a lot of people’s purchase habits don’t. The one year warranty might change my mind, but having to deal with an insurance company, instead of the retailer/manufacturer would negate that.
@ and the last thing I would want to do is deal with an insurance company and pretend that’s like a real warranty. The more claims they deny, the more profit they make. Insurance companies usually try and make the process as much of a hassle as they can, intentionally. Manufacturers warranty’s work most of the time because they care about their reputation and they can still make profit/break even fixing or sending you a replacement, because of their markup.
@@bennystratton7734 There are many refurb operations but being factory certified is basically another level up and can have varying requirements to meet, exceed or remain "A Factory Certified Repair/Refurbisher." Some operations separate these terms as well there is Factory Certified or Factory Refurbish Certification and for good reasons. When a consumer buys something factory re-certified the repairing business is fixing something for the rights holder(s) (or Brand) to stand behind and WORK IF NEED BE directly with the factory (per se). A certified refurb needs to stand behind the product and thus the brand and the the brand (if you will) wants make sure the refurb operation is up to the task with proper employee(s).
The next level down are business that refurbish items. I can bring my phone to a place that will fix it or I can bring it to a certified entity. If I dont bring it to a certified entity then the right holder(s) (or Brand) may no longer honor lets say a warranty or wish to even have a certified entity look at it.
Next level are your "ham hots" which are almost always "Home based" and are either smart or dumb. That is to say the smart ones will not deal in repair or refurb of anything recent enough that the brand, the consumer or any reasoned legal entity will find culpability and thus liability with their work. The dumb ones just take in anything and turn it back, "Here it works now" and are dumb because they open themselves to lawsuits.
Perhaps a example be good. Consumer buys a computer or has one repaired and lets say the Power Supply was at issue. A certified operation will usually replace the supply completely w/ new or a "Pull" from a unit that has same power requirements. A certified refurb will replace components that meet or exceed manufacturer spec. A Non-Certified will perhaps do same. A Homebrew lets say for sake of discussion fixes that power supply and it results in a catastrophic matter and have not a single leg to stand on. They are not certified, they are not insured and no Judge in the land is going to let them off the hook for liability or perhaps even criminal charges.
Understand there are allot of things that get fixed or refurbed and of course places like eBay or Amazon will limit whats even acceptable to sell on their venues. But this stuff happens across huge swaths of merch such as firearms, car parts on and on and on.
In ways this even goes back to when these "Points of Sale" changed their wording in terms of service contracts to sellers. eBay for example used to define them basically, "Private Seller", "Third Party Seller" and "Authorized Reseller." MOST US fit #2, "Third Party Seller" meaning business, maybe DBA or LLC etc etc. #3 meant, "Authorized Liquidator", "Authorized Surplus Agent", "Authorized Wholesaler", "Authorized Delisted Reseller (no longer current yet new merch)" and lastly "Authorized Reseller."
Places like uBid.com, Overstock.com only dealt it "Authorized entities" for example. Back in the day I sold at uBid and others both as "Authorized Surplus Agent" at some and "Authorized Delisted Reseller." Now how rights holder(s) see these terms can vary but the foundations are consistent. For example, "Authorized Delisted" for me meant this company here doesn't allow me ship these items international as the product has not been delisted across the globe for example. NOTHING can be sold back into the retail channel so I can say approach Kohls Corp. with 100 pallets of these shoes and peddle them to Kohls. I'd be in breach, or even Momma and Poppa Retailer.
Back to terms... eBay sometime back removed all that terminology from the terms of services legal binding contractual agreement and put them all under the umbrella of "Seller." You won't see the term "Reseller" anywhere in eBay's contractual agreement for legal reasons. Many legal reasons yet you'll see sellers all over youTube using the term "Reseller."
This happened due to it "Sounding good" like a profession. "I am a reseller" versus "I am a third party seller" and having to try explain that to the family or friends etc.
"I am a reseller like Walmart is a reseller." No not at all. Walmart is an "Authorized Reseller" of thousands of brands and products and they consign most of it.
The term "Reseller" came from "Authorized Chain" that's where its definition arrived from, "Authorized Reseller" usually with a certificate of proof.
NOW the term floating around supply chain, governments etc is "Unauthorized Reseller."
I ask you which sounds worse in a corporate boardroom, to share holders, to a judge, to mass media, in a symposium, or to an end consumer even "Third Party Seller" or "Unauthorized Reseller." The former makes people go, "What? Whats that?" The latter wreaks of doing something wrong like, "Unauthorized Bank Withdrawl", "Unauthorized Auto Repair work done..." You get the idea. The terminology is being weaponized.
As I've noted in prior post I've friend who is Dell Certified repair, refurb and reclamation. He does off lease Laptops and CAD units basically. Those come in different grades. He gets them by the multiple pallet loads at $17 a laptop. CAD systems can vary a bit. He does about $3.5 Million in Laptops at eBay Net and controls how much gets sold to not get overwhelmed. He could scale at anytime if he so choose but he doesnt. Now the CAD units he has to part out albeit he's sold me PC's for my personal use. VERY GOOD DEAL. Most the parts are sold at Amazon and go FBA all tested and well exercised by software that push them hard. The shells (cases and such) are sold to metal/Plastic reclamation place local, they just come pick it up.
Few months back he offered me take all "C" Grade Laptops for a bit over his cost to part out but I'm not into it. I'm sure he found someone that is.
@Bennystratton7734 Take a moment to familiarize yourself with eBay definitions on that. As stated before, the premise of the video was to discuss the program that would fit with most resellers and that does not include the Certified-Refurbished, but by eBay's definition, here it is... "Certified - Refurbished: The item is in a pristine, like-new condition. It has been professionally inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications. The item will be in new packaging with original or new accessories. See the seller's listing for full details"
👀 🤫 I qualify for that.
The reason I bought my second laptop was the 2 year warranty.
I sell a fair amount of mid to high- end electronics, and I do exactly that- test 'em for a couple days, spit shine them, and have never had an unsatisfied customer. 1 receiver was damaged in transit, I still received a stellar positive review from the customer 😊
Thanks for sharing, Jon. Very interesting.
I love the new closer! Well done!
Thank you.
So I've sold refurbished jewelry, does that count? I wouldn't think fixing a broken piece of jewelry like restringing a necklace or bracelet would have to be packaged in a new package although all my jewelry is shipped in New gift boxes would warrant a warranty. No pun intended. For example I refurbished and sold a Betsy Johnson bracelet and got great feedback, so does this mean I have to go back to any piece of jewelry I've refurbished and change the listing?
Yes, it counts provided the category you are selling offers that condition.
I repair and sell VCRs and DVD recorders and previously listed them under seller refurbished. When eBay announced they were taking that away over a year ago, it just motivated me to open a Shopify store. I was doing $10,000 a month on eBay for 4-5 years and they started this crap. Getting off eBay was the best thing I ever did.
Thing to realize is eBay doesn't want take anything away if they did such opportunities would never have existed in the first place. They'd like nothing better than for anyone to sell whatever they please and make they're money in the process.
Reality is eBay and others have been squeezed for years and continue get squeezed. They get squeezed by government, courts, nations, consumers, consumer advocacy on and on.
For years I sold delisted computer components and applications that were always brand new from the delisted supply chain. I would never, not ever, ever sell consumer electronics at least in America that are not "Personally." No way. Far far far too much potential legal libel in it and all it takes is once. A single fire, electrocution etc that the fire dept claims leads back to a device any district attorney in the land eat a "Home electronics repair person" alive and there is no leg to stand on.
@msunites2977
You are sadly mistaken. eBay has only been "squeezed" by activist investors on Wall Street, and themselves. They have forgotten everything that made eBay great to begin with. Instead of accepting that they aren't Amazon and can't compete directly with Amazon, they keep trying. It's a joke. They don't listen to sellers or buyers. They lie. They can't create a website or an app that isn't constantly riddled with glitches. They are a total joke and have been for years.
I don’t under how the all state protection program on ebay works if you sent a product in that needs to be repaired are you able to then resell it now that it’s been repaired?
@@Vintagesupermarketstore good question. I don’t have the answer. Maybe someone else does
Ebays 30 day Returns is bad enough, Im not interested in giving a 1 Year Warranty.
This.
So when there are holidays they include you on their sales? Is that the benefit of this program?
@@PabloDiabloTreasures no. lol. It may change the way buyers perceive your items in a good way which can help.
Yep aware. I've friend who's Dell Authorized reclaim/refurb. Keyword is "Professional" and is why he hired an electrical engineer off Best Buy's Geek Squad as his sole employee. He's all the knowledge but not the college sheepskin whereby his sole employee does. He asked me maybe two months back if I wanted buy up all his "C" Grade laptops come in and part em' out which I am very much not into doing.
Gold right here. Thanks for sharing John.
Another useless feature for ebay sellers. The scammers are going to love this.
Love the music.
KitchenAid sells refurbished on eBay.
Thx. Good info to know.
This is a pretty good idea. I had issues in the past when buying "seller refurbished" items on ebay. They definitely need some QC.
This isn’t secret they will force everyone on it eventually
I don't think they want all sellers on this though. They want to maintain high standards for these listings so I don't see that happening as the required steps that I cannot discuss would be too much for some resellers.
ebay is such an UNFAiR trading platform .... everyone is being choked out!
Who did the song at the end? Or is that an AI generation?
@@Whiplashthesnake AI
@FlippinAintEasy figured but wanted to make sure, sounded like a Suno generation but didn't want to assume in case there was an artist that did it lol
john hey buddy from Canada yaaaa good job
You mean refurbished!
Less than 3% of my stuff would work with this. Appreciate the info but not much application here.
I have absolutely no desire to be a part of this lol
Lol, so secretive.
@@heatherbrooks8918anytime a platform tells you you can’t discuss the details it’s secretive. So much more to say but I wasn’t able to