How to Install Ring Video Doorbell Pro | DiY Installation
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- Опубликовано: 15 сен 2024
- Ring Video Doorbell Pro has all the features of our battery-powered Video Doorbells, plus customizable motion detection, wired power, and a sleek design that fits just about anywhere.
Ring Pro comes with our Pro Power Kit to connect to your existing doorbell wiring. This video walks you through the process of installation.
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A lot happens at your front door. Never miss a thing with Ring Video Doorbells. See, hear and talk to visitors right from your phone, tablet, or PC, from anywhere. Connect your Video Doorbell to other Ring devices to expand your Ring of Security, then control it all right from the Ring App. No matter where you live, there’s a Ring for every home and with Ring Video Doorbells, you’re always home.
Answer the door from anywhere. Ring blends convenience, monitoring, and security all into sleek, simple-to-use devices. Ring is on a mission to make neighborhoods safer - starting at the front door. Ring’s motion-activated video doorbells and security cameras allow users to proactively protect their most valuable possession: their home.
With our world-renowned Video Doorbells, convenience and peace of mind are always at your fingertips whether you’re home or away.
#RingVideoDoorbellPro #DIY #RingSecuritySystem
When we are disconnecting wires from the existing doorbell , they got sucked in and we lost connection completely. This video never mentions about how to carefully disconnect wires . Please be aware and hold the wires after disconnecting existing door bell..
It’s 2am I have class tomorrow? I don’t even have a house why am I looking at ring doorbell installation video?
LOL! That's because unconsciously you're preparing to buy a house after you graduate. Much SUCCESS to you!!!
same
Ahhhh yes, the good old days
The fact that Ring hearted this XD
@Gw Do U Have Ring Video Doorbell Pro!
Great, clear and concise video. Much less complicated than I’d imagined. Thanks.
We're glad we could help!
Amazing.. followed the exact direction and was up and running immediately.. Ring is legit and it does what it says..
We're glad to hear your set up went well! Welcome to the Ring neighborhood. :)
Ring thanks
Do you need to use the V2 battery back up if you use the plug-in method
Make sure you twist the wire before wire nut. For a secure tight connection. Not bad video but people should test the voltage before connecting to ensure 16vac.
Just installed it and so far so good! Installation was a breeze. I just started to look for information on how to set the voice volume. I'm sure its here somewhere.
Hey Joe, we're glad to hear that! Although there isn't a two-way audio volume control, you are able to control the volume of the Ring's doorbell tone. If you're experiencing any audio issues when using the two-way audio, please give us a call so a member of our team can assist: ring.com/callus.
Followed this video to install my doorbell Pro and found it very easy and the product is fantastic
I love the one when it says front door open it like when Go outside you will hear it and when you inside 🥰🥰
Very helpful video, but HOLY VOCAL FRY!
that's all I could hear!
Ring Doorbell Pro.. would be a good idea to include angle mounts in the kit and a white bezel instead of the cream colour included. I am concerned about protection against rain. If the side has a thin layer of inert silicone on it to protect, will this invalidate warranty?
Hey there! Our devices are water-resistant and can withstand weather conditions such as rain. While adding a small amount of silicone around the base or mount may not invalidate the warranty, any damage or malfunction caused by a modification such as this will invalidate the warranty in its entirety. See more at bit.ly/2B3Izco.
Ring do you need to install a diode for it to work properly?
Hey Juan! A diode is not required to install the Ring Pro - learn more about the process here: bit.ly/34jjd5U. Let us know if you have any more questions.
Hey Ring does this unit comes with angle plates??
Finally just ordered one. Looking forward to it!
Adfsg
Have been living with four Ring devices, for perimeter security, for the past 18 months and it has put me in-touch with my inner Gladys Kravitz: which is to say it's very good for getting an idea of what's going on around the home. I have the sensitivity adjusted to detect at a greater distance so I have to have a look-see as to whether something is inside or outside of the 'wire'. These products have held up well to a full season of UV exposure which was my main concern and they're impervious to cold and moisture too.
Thanks for sharing your experience with us, neighbor! We appreciate you being part of the Ring neighborhood. :)
I have a 10v transformer. I was thinking of replacing it with a 30v one. Do I still need to install the pro power kit or can I install the transformer and skip the pro power kit installation?
Is there really any difference other than design on the 2 different power kits? Just curious. Thanks.
Hey neighbor, great question! The newer Pro Power Kit allows for a bypass or integration of the Ring Pro to your existing doorbell. The older Pro Power Kit allows for integration only and a different part would be needed to bypass your internal doorbell.
Why in the world do 10% of viewers give this a thumbs down?!?! Video was so easy even a caveman could do it. Maybe the 10% don't have it.
i just got mine but it's the "older" version, I want the new version ! So much easier to install the power kit
I have a 24 v old doorbell , can I use it or can I bypass the old one or just throw the old one and install the pro?
Hi there! Both options are doable - you can connect your Ring Pro to your existing 16-24v chime by checking if yours is compatible here: bit.ly/2S3gzvA and following the set up instructions in the app. Additionally, if you don't want to use your existing chime, you can use the Pro Power Kit to bypass it entirely and just run the power to your Doorbell. See more at bit.ly/32fpDlR. Let us know if you have any other questions!
CLEAR CLEAR CLEAR. THANK YOU
We installed ours too but got a humming noise from the chime inside the house on the wall and won’t chime when we press the ring button. Not sure if the original door bell is out dated
Ring Pro Power Kit - is this part no longer included in the Ring Pro kits sold at this point (Nov 2019)? Because in looking through the 'whats in the box' and the box itself, I see the angled bases, the various color bezels and the ring pro doorbell button/camera itself, and some installation tools/hardware, but not a power kit.
Hey neighbor, we apologize for any confusion. A Ring Pro Power Kit should come with your Ring Pro. If you didn't receive one with a Ring Pro, please give us a call so we can assist: ring.com/callus.
Need this in all place at school..
What if I don't have an existing doorbell? Did I get the wrong purchase? I'm extremely confused.
Great door bell, but had an issue with my second door chime buzzing or humming after the door bell was activated. The Door bell work, with each activation the second door chime just wouldn't reset, or stop buzzing or humming. Checked all the wires to the second bell chime and checked all good.
Finally had to disconnect the second bell chime from the first bell chime in the hallway, since both chimes are wired in series. I had no problems at all with the hallway chime, just the one on the breezeway to my garage.
We are here to help, please make sure your Pro Power Kit is installed properly. Also, here is the compatibility list for Ring Doorbell Pro: support.ring.com/hc/en-us/articles/209028546-Ring-Video-Doorbell-Pro-Chime-Kit-Compatibility-List. If you require additional support, please give our Community Support a call at 1-800-656-1918, (or if outside the US: ring.com/callus) between 5AM-9PM PDT, seven days a week for more support. We look forward to hearing from you.
Great, not in the US, so all we get is RTFM
Very helpful, thanks
Installed this product today. I wish that I had heeded the reviews as it does not work very well. It is easy to set up, but it has sketchy performance at best.
Do you think the “camera floodlight (We’d want the one with sirens LOL) battery pack “might be better than camera spotlight Wi-Fi due to the fact that Wi-Fi can pop off especially where we live up in the mountains? Also what’s a good sale /package deal perhaps on Amazon or eBay etc. that you guys would offer : we are just looking for front door Spotlight camera with siren battery operated preferred is there a communication feature that is with that camera or is that something separate on the doorbell ring/speaker ?I’m talking about something that of course would be wireless our Wi-Fi pops up often on so I don’t know if I trust that probably would want a battery operated one thank you, Hope these questions made sense LOL thanks
Is this for the Ring Doorbell Pro 2 ? Or the Ring Doorbell pro 1? It would help if you specify which one. You also say 16 Volt systems yet the Ring Doorbell Pro 2 has a max of 24 Volts. It would be helpful if you were a bit more specific.
I've never mounted anything outside before. Will I need to drill the siding or will the screw just screw in with only a screwdriver? Also do I need to turn the power off? I watched some guy install this doorbell and he left the power on but I just want to be sure lol.
Hi June, we're excited to welcome you to the Ring neighborhood! Drilling installation holes is required for the Ring Doorbell Pro to ensure it's mounted securely to your home and not easily removable by others. When dealing with wiring at your home, we recommend turning the power off beforehand as a safety measure. Rest assured, we do partner with third-party installers depending on where you're located. If you're in the US, check out ring.com/installmyring to learn more about Amazon Home Services. If you're in the UK, check out localheroes.com/ring to learn more about Local Heroes. If you live outside of these areas, we recommend getting in touch with a local certified electrician for installation assistance. Let us know if you have any more questions.
If your home doesn’t have a current doorbell or outlet am I still able to install this ?
ring kit is not too ring 3 and ring pro of 2A Ockway st Link
Is there a solar charging solution for the Pro?
The glass on my ring pro is cracked.Can you get a glass replacement?
We purchased a Ring Wifi Video Doorbell Pro from Amazon and have installed it. However, the Pro Power Kit was not included in the package. Can you help? Can we somehow purchase the power kit instead of de-installing the entire thing and returning to Amazon?
When will u be making a battery version on the pro..the others are just clunky this has more of a slim appeal to go on my door frame
Huge fan of Ring have done since the doorbot days but I really think it's slipping slightly with features over other doorbells on the market today. (Cough cough) Nest Hello doorbell. There are some great features on the nest doorbell that should be implemented to RING. Surely many if not all are software related and can be added to my existing doorbell pro. Pre recorded messages quick responses, be able to recognize the person and have custom messages sent to them, Familiar face alerts. Have the option to see Recordings from the notification panel instead of having to launch the app, Siren alert for the doorbell similar to the spotlight and floodlight cameras. Please look into these.
We always appreciate hearing our neighbors' feedback! Thanks for sharing your thoughts - we'll be glad to forward this to our development team.
Can you have a ring pro in front and a regular ring door bell in back? Will there be two different screens you will have to monitor?
Great question, Peggy! Yes, you can set up multiple Ring Doorbells at your home. All Ring devices will be able to be accessed via the mobile Ring App so you can monitor them while logged in under one account. Ring devices can only be viewed one at a time, however, the Ring App will provide Preview Tiles when you open the app to ensure you can check your Ring devices at a moment's notice - learn more here: bit.ly/2Mbya2A.
@@ring hi. Quick qst... So your mobile will get an alert even if someone has not rung the bell ??? So you can see all & everthing from a vicinity ? Will all the Members who have this App see whose coming & going..& what if we need privacy.... is there any feature that the other family member can't see from their App ???
@@lubnasayyeda Great questions! With the Ring Pro's advanced motion detection, you can customize the motion detection zones to receive alerts even if visitors don't ring the bell. You can add Shared Users to your Ring device so they can receive and answer alerts - check out more about Shared Users permissions here: bit.ly/2O6C7GV. At this time, there isn't an option to customize when Shared Users can and can't see alerts. However, we'll be glad to forward this to our development team as feedback. Please let us know if you have any more questions. :)
Looks easy to install
Do you need to connect the “power kit” to the chime? Like I don’t want my old chime anyway... it’s annoying I want to link my ring to another chime provided by ring or just use my Amazon devices. Can I just supply power to my doorbell and not have to install the power kit?
Hey Geo! Yes, the Pro Power Kit is required in every installation of the Ring Video Doorbell Pro. If you don't want to use your internal chime in your circuit, you'll need to bypass your chime as a buffer to protect the Doorbell. This can be done using the bypass mode on the Pro Power Kit. We're always happy to help if you have any other questions.
How does the Ring Pro perform in cold environments? It snows where I live.
Hi Emmanuel! The Ring Video Doorbell Pro is able to operate in temperatures within -5° to 120° F. Check out more details here: bit.ly/2xrpC0C and let us know if you have any other questions.
Very helpful, thanks 👍
I have five ring Security cameras And I’ve caught somebody on it before the alarm works perfectly loud
I just bought one! So let’s hope it works!!!
How exciting, Cameron! Let us know if you have any questions about your new Ring Video Doorbell Pro - we're here to help. :)
Ring I get it October 9th!
This is a very good how to video
What is the difference between ring door bell 2 and the pro beside the wire connection?
Hey neighbor! The main difference between the Ring Doorbell 2 and Ring Pro are their power sources and their size. The Ring Pro also features our advanced motion detection so you can draw the areas you want to monitor for motion - check out more here: bit.ly/2SOVeHd. The Ring Doorbell 2 can be hardwired to prolong the battery life, although it isn't required. It also features our standard motion detection - learn more here: bit.ly/2SOnqKd. You can also check out our Doorbell comparison chart here: bit.ly/322nQ40.
do i need to have to pro power kit if i have 2 chimes installed?
So I have vynal, do I use the back plate?
Ring Video Doorbell Pro Can Be Harewired???
Just got mine, Installed it Sunday. Went offline today. Had to reboot 100 times and finally received internet signal again. All other devices in the home working properly with wifi. Should I be concerned there is an issue with he device?
Hi Lily, welcome to the Ring neighborhood! Rest assured, we definitely want to make sure that your Ring experience is a great one. We'd like to take a closer look at your Ring to ensure it's working to its fullest potential. Please give us a call at 1-800-656-1918 (or if outside the US ring.com/callus) so we can help.
I can’t reach my doorbell box. Do we have to do this step
Do I need to install the power pack to the doorbell chime if I'd like to use the ring video doorbell pro with my existing doorbell chime only? My doorbell chime is very high off the ground and I cant reach it (even with a step stool), thats why I want to know.
Hi Raina! It is required for the Pro Power Kit to be installed in your existing chime when using the Ring Video Doorbell Pro, as this ensures there is sufficient power being run to the device. See more at bit.ly/33BKjF5 and let us know if you have additional questions!
I have an old internal doorbell chime that looks nothing like the one shown in the video, my chime's wiring is also not labeled (front,trans,back) what can I do? Can I install my doorbell pro without installing the power pack?
Hey Jesus, we'd like to ensure your Ring Pro gets installed properly and would be glad to help. The Pro Power Kit V2 would need to be installed whether you're connecting it to your internal chime: support.ring.com/hc/en-us/articles/115005974286-How-to-Install-Pro-Power-Kit-V2-for-Ring-Video-Doorbell-Pro or if you're bypassing your internal chime: support.ring.com/hc/en-us/articles/115005974286-How-to-Install-Pro-Power-Kit-V2-for-Ring-Video-Doorbell-Pro. We'd like to take a look at the existing chime kit you have installed - please send us photos in a message on Facebook or Twitter and include the make and model of the chime kit. We're glad to help!
So does this device need to be recharged every now and then or no?
My apartment door is facing to my neighbor’s door. Would not it catch neighbor’s activity as stranger alarm?
Hey neighbor, your Ring Pro will alert you to any motion captured within the Motion Zones you set in the mobile Ring App. Rest assured, this is just an app alert and will not trigger any type of alarm.
Thank you so much 😊
Saludos necesito ayuda quiero instalar mi Ring Doorbell pro pero no tiene el transformador es necesario para encenderlo o puedo conectarlo así a la corriente normal
What if u don’t have a doorbell ? Can u still install one
Hi Angie! Yes, we offer battery-powered Ring Doorbells that can be installed without being connected to existing wiring - see our Ring Doorbell 2 here: bit.ly/2FDoptv and the wireless installation process here: bit.ly/2PEmqF0. Feel free to check out our variety or battery-powered options for whole-home security at shop.ring.com.
@@ring i am hearing the live view option only works with a ring hardwired only doorbell is this correct? i have never had a door bell and dont have spot for one but will have to make my own.i was just gonna buy a wireless one but ifi cant hit a button and see live feed then i dont want the wireless one
Great question, Justin! All Ring devices feature Live View, including battery-powered devices. Feel free to check our classic Ring Doorbell and Ring Doorbell 2 here: bit.ly/2FDoptv.
How do you install this doorbell if you do not have an existing wired doorbell? My current doorbell is powered by batteries in the chime and has no connection to my main circuit board. I find it weird that this video relies on somebody else having already installed most of what's needed rather than showing a full installation.
Hey Leo, there are a few ways you can install the Ring Pro. It does need to be wired for power and can be connected to the existing doorbell at most homes. If this isn't an option for you, we'd recommend connecting the Ring Pro to a Ring Power Adapter for power - see the installation here: bit.ly/2vgRTrR and here: bit.ly/2LhCIGb. You can also find the Power Adapter here: bit.ly/2NKtUXq. Let us know if you have any more questions!
Ring Are you telling me the only way to connect directly to the consumer unit is to first buy another doorbell, install that, then bypass it and hook up the Ring? This is silly. How do you wire the Ring doorbell directly to the consumer unit? This product is sold as a wired alternative to your other battery powered models. Please explain how to install it as designed in a house with no pre-existing doorbell.
We apologize for any confusion. You would not need to install an internal doorbell first. However, you can install your Ring Pro without an existing doorbell by connecting it directly to the transformer at your home. To install your Ring Pro directly to a 16-24 VAC transformer, there would need to be existing wiring where the Ring Pro would be installed in order to get power from the transformer. We also offer a transformer that you can find here: bit.ly/2FrzH1D - we'd recommend consulting a licensed electrician for installation assistance. If this isn't an option, we'd recommend using the plug-in Power Adapter linked in the comment above.
@Ring. So I can install a transformer and the Ring bell but the wire must already be there? That’s a shame cause I’ve got a long roll of wire in my shed that I thought would have suited this job perfectly. Unfortunately it’s not already installed so I’ll have to move to a house where there is already a wire in place.
Rest assured that you can still install a Ring Pro with the plug-in Power Adapter without existing wiring at your home to provide power to the Ring Pro. Please feel free to give us a call anytime so we can provide additional details: ring.com/callus.
I just realized that the narrator is the same lady that says - Rome wasn't built in a day..
So I’m replacing the doorbell in the back door so do I still wire the power kit to the front node or do I put it on the rear node
Hey neighbor, we recommend connecting the Pro Power Kit to the associated terminal. In this case, you would connect it to the rear and the trans terminals to provide power to the Ring Pro at the rear. Let us know if you have any more questions!
Ring thank you actually it works even if connected to front node so I’m good to go thank you
Thinking purchasing of it-but really not sure which model also my existing door bell on frame of the door so will there any other way to install it as it’s really tiny space when door is closed
Hi neighbor, the Ring Pro you see in this video is 4.50 in. x 1.85 in. x .80 in. (11.43cm x 4.67cm x 2.03cm). If you're unable to hardwire the Ring Pro in that area, feel free to check out our battery-powered Ring Doorbells that can be mounted just about anywhere. See our Doorbell comparison guide here: bit.ly/2xEFVsr. We appreciate your interest in Ring!
does Ring have an installation company we can call if we need help other than videos ?
Hey Ring, Do I have to use the pro power kit with my pro? What if the wires are welded on instead of screwed on? So I can't connect it to the front or trans. I have an older house. I do have wires at my front door to wire on the pro, just not the power kit.
Hey Taylor, if connecting to an existing chime kit in the home we do recommend using the Pro Power Kit in order to regulate power and allow the Ring Video Doorbell Pro to work properly. See more here support.ring.com/hc/en-us/articles/115005974286-How-to-Install-Pro-Power-Kit-V2-for-Ring-Video-Doorbell-Pro.
What if your current doorbell was installed ON the door frame? Doesn't seem like there would be enough room for the ring doorbell..
Jesse Turner ya I have that issue. Never really thought about it until now
I have that issue as well. Mine is in between the door frame and brick. I am building it out with weather treated wood. It will stick out enough. Just an idea. Good luck.
I heard you STILL can't turn the lights off on them dispite more than half of their customers requesting it over a year ago now. The glowing mini O with red lights under it lol
Hey neighbor. The LED circle on Ring Doorbells, including the Ring Pro, will glow when hardwired to indicate that it's powered on and receiving a charge. The infrared lights will come on when motion is detected since our devices use passive infrared motion detection - learn more here: bit.ly/2VsDsZR. We do appreciate the feedback and will be glad to forward this to our development team!
Is the pro power kit included with the "Ring Door Bell" ?
Hey David! The Pro Power Kit is only included with the Ring Pro Doorbell - check out more about installing the Pro Power Kit here: support.ring.com/hc/en-us/articles/115005974286-How-to-Install-Pro-Power-Kit-V2-for-Ring-Video-Doorbell-Pro. The classic Ring Doorbell features an internal battery with the option to hardwire it to existing doorbell wiring. Let us know if you have any more questions.
I have a bunch of breakers and they aren’t marked at breaker box can I do this without turning off the breaker.
Hey Leigh Ann, we'd recommend consulting a licensed electrician regarding this. We don't recommend attempting the installation when there's power going to the live doorbell wires.
I have a Ring doorbell 1 but I want to replace it with Ring Pro
I have a transformer connected to the existing doorbell
Do I just connect the new Ring doorbell pro to the wires where I going to take the old one off?
Hey Joel, first verify your transformer has an output of at least 16V 30VA (40VA max) and 50/60 Hz. Do not use a halogen or garden-lighting transformer or a DC transformer/power supply. Check out this link for more information: support.ring.com/hc/en-us/articles/360036047831-Physically-Installing-your-Ring-Video-Doorbell-Pro. Let us know if you have any additional questions.
@@ring it does have 16V!
Thanks!
does this setup ring existing chime?
Why doesn't Ring offer an option that will only send JPG IMAGES to my phone? Video clips are TOO BIG.
Hi Dave, videos from your Ring should not be taking up storage on your phone. When subscribed to a Ring Protect Plan, events are recorded and stored in the Ring app - learn more here: ring.com/protect-plans. From the app, you can download videos to your phone to keep permanently. If you're experiencing any issues connecting to live video notifications from your Ring, we'd like to help. Please give us a call anytime: ring.com/callus.
Ring it may not require phone storage but it does require bandwidth and battery power. This is a good feature to add as an optional configuration!
I get a reading of 37 volts at the door, when pressing the doorbell button I get 18 volts... will this work with the Ring Prol?
Hey there! The Ring Video Doorbell Pro requires 16-24vAC at the door so as long as you're receiving the proper amount of power it should connect. See more at bit.ly/34jwaN2.
My apartment doesn’t have any doorbell so which one would be best for me to buy ?
Hey Destiny, thanks for your interest in Ring! You don't need a current doorbell in order to install a Ring Doorbell. In fact, our Peephole Cam was designed to install in an existing peephole. Also, our battery operated Doorbells can be mounted on many surfaces and are a quick DIY install. Here is a link to our full lineup of Doorbells: shop.ring.com/pages/doorbell-cameras. Please let us know if you have any additional questions as we are here to help.
I installed and connected the wires but its not ringing in my house on the old doorbell ringer box. How come?
Did u find a solution yet
The pro power kit makes the internal door bell go off at random. All connections are correct but still sets it off. I need help
We’d like to take a further look into troubleshooting this with you. Please give us a call at 1-800-656-1918, (or if outside the US: ring.com/callus) 24/7, seven days a week for more support.
@@ring i figured it out. I didn't realize the power kit has a bypass option
Is there a minimum height the door bell must be installed, I would need the minimum height the bottom part of the device should be in please?
Hey neighbor, thanks for reaching out! The recommended mounting height for all Ring Doorbells is about 4ft - this distance should be measured from the ground to the bottom of the Ring Doorbell. If you have stairs or an incline leading up to your door, you may need to install the Doorbell a bit lower or include Wedge Kits in the installation to angle your Ring downward. Learn more about properly positioning your Ring device here: bit.ly/2CvhtKn. Let us know if you have any more questions.
Does this particular model require a WiFi signal?
Hi Max, all Ring devices require a steady WiFi signal in order to send notifications and video to your mobile devices. See more at bit.ly/2FG1k9v.
What if I don’t have a pre existing door bell does that mean I have to get one in order to use this ?
Hey Nayeli. The Ring Video Doorbell Pro requires wiring in order to receive power. If you don't have any wiring at your door, you may be able to set up your Ring Pro with a Plug-in Adapter - check it out here: shop.ring.com/collections/accessories/products/plug-in-adapter. You might also check out one of our battery-operated Doorbells such as the Ring Video Doorbell 2. You can learn more about it here: ring.com/video-doorbell-2. Let us know if you have any more questions!
Very helpful
I really love this❤
Here thieves are stealing the outside ring doorbell and running away with it.
Hey Stan, we're sorry to hear that's happening. We offer Theft Protection so if this ever happens, we can help get a new Ring device sent out to you. Learn more about what to do if your Ring device is stolen: bit.ly/2wny9zb.
@@ring I heard that it can take up to 2 weeks for a new Ring device to be sent. 2 weeks without a doorbell or security if that's the case...
I didn't use the transformer and it works fine, do i need the transformer?
Hey neighbor! Wiring your Ring Doorbell Pro to existing doorbell wires will provide power as they are powered by an existing transformer in your home. In some cases, there isn't an existing transformer and one may be needed. However, it sounds like your Ring Pro is all set to go! Let us know if you have any more questions.
Hi, I am in the UK and have purchased the Ring doorbell PRO. The package contains a small rectangular accessory with a label on it reading "Doorbell bypass kit" which I presume is the Pro Power Kit V2. I also have the ring transformer in the package.
I want to use my existing mechanical doorbell chime which is on the compatible list. Within the mechanical doorbell chime box, there is a GreenBrook transformer installed which is 10.3V ac. In order for me to use my existing mechanical doorbell chime, do I need to install both devices i.e. the "Doorbell Bypass Kit" and the ring supplied transformer?.
Can I remove the GreenBrook transformer installed within the mechanical doorbell chime box and replace it directly with the ring supplied transformer?
My existing doorbell by the front door is about 43" from the ground. The guidance provided by Ring is to have the bell about 48" from the ground. Moving the doorbell higher may expose the existing doorbell hole, so is 43" ok for the camera height? Thanks
Hey neighbour, thanks for getting in touch with us. We'd like to ensure we address all of your questions.
- The Pro Power Kit V2 is required in order to properly install your Ring Pro. Check out our support article and installation walkthrough video here: support.ring.com/hc/en-gb/articles/360036047831-Physically-Installing-your-Ring-Video-Doorbell-Pro.
- Regarding transformer installation or removal of existing pieces of a wired setup, we recommend consulting a licensed electrician. In some areas, electrical work is illegal unless done by a licensed electrician.
- Although 48" is the recommend height for installation, your Ring Pro should perform just as well at 43". Since the Ring Pro features advanced motion detection capabilities, you can draw where you want your Ring Pro to monitor for motion. If you do experience any inconsistencies with your Ring Pro's motion detection, please give us a call at 01727 26 3045. We're always glad to help.
Please let us know if you have any more questions!
@@ring Thanks for the update. I think the confusion I have is that the guides mention the power kit v2 is used to bypass the internal doorbell , but as I want to use the mechanical doorbell do I still need to install the power kit v2?
Does the doorbell pro come with angle wedges to angle the doorbell camera?
Hey Robert, thanks for reaching out. The Wedge and Corner Kits are available separately from the Ring Pro on ring.com/accessories. Please let us know if you have any more questions!
Do I need to have an existing doorbell ? My apartment doesn’t have any
Great question, Julio! We offer battery-powered Doorbells that are ideal for homes without existing doorbell wiring. Check out our Ring Doorbell and Ring Doorbell 2 here: bit.ly/2FDoptv. We just recommend reaching out to your property manager for details on their security camera installation policy.
They also sell a cord that you can plug into the wall if you have no existing doorbell and still wanna use the doorbell pro. Might have to run the cord through a window or mail slot tho.
hello, i want the plus system, but i have 2 houses. is one subscription enough, or do i need to have to take out a double subscription because two houses?
Hi there, great question! All devices at one address will be covered under Ring Protect Plus Plan. You’ll need to subscribe to Ring Protect Plus separately for each address you want to cover. If you have any more questions, please let us know.
@@ring thank you very much for your answer. 😊👌
Is the small unit that attaches to the bell circuit inside the antenna for Wifi?
Great question, Charlie. The small unit that installs in the bell circuit is to regulate the power between your Ring Doorbell, your internal chime kit, and your transformer to ensure all items in the circuit are getting the proper power levels to work properly.
@@ring Ahhhh, I s a voltage regulator. Just installed our Ring today. It was very easy. I got the unit that takes its power from the house doorbell AC voltage. My doorbell unit even had a schematic diagram making it easy to determine the connections. One suggestion would be to make a bezel for vinyl siding that has a double angle. The wedge bezel is for a single, flat style of siding. But, I was able to straddle the gap with the ringer. 👍
I have installed dis Ring door bell pro, my digital chime doesn’t ring sometimes...can someone plzz help i had Nest hello door bell with same digital chime never had any problem before when i changed to Ring it’s giving me hard time i feel like i go bak to Nest hello
Hey neighbor, we'd like to look into this and ensure your Ring Pro works with your home's internal chime. Please know that there are some chime makes and models that are not compatible with Ring - see more here: support.ring.com/hc/en-us/articles/209028546-Ring-Classic-Chime-Kit-Compatibility-List. If your chime is listed as compatible, please give us a call so a member of our team can assist in getting this resolved: ring.com/callus.
holaa te hago una pregunta mi video portero doorbell andaba perfecto y de pronto no me suena en el celular son dos celulares ninguno suena cuando pulsan el timbre no abre la aplicacion ni omite sonido de echo resetie el portero desintale y volvi a instalar la aplicacion xsh cam y no responde me ayudas x favor a resolver este inconveniente gracias espero tu respuesta
Hola vecino. Hemos respondido a uno de sus otros mensajes. Esperamos escuchar de usted.
Nice video I’m really enjoying mine easy to set up I did an unboxing video too which may help others to see what you get in the box
Installed everything to a tee. Intermittent signal, worked for a few minutes then would stop. Buzzing sound from existing door bell chime. Looked it up, used bypass on Power Kit v2, now there's no power at all. 2+ hours down the drain.
Hey neighbor, we'd like to help and ensure your Ring Pro is working properly. Please give us a call so a member of our team can look into what's causing this: ring.com/callus.
My doorbell is on the side wall. Where do I get an angle attachment for proper installation
Hi Morty! You can add a Corner Kit to your Doorbell set up to ensure it's facing your entryway. You can find the Corner Kit for the Ring Pro here: bit.ly/31RBB3t. If you have a different Doorbell model, you can find the other Corner Kits on ring.com/accessories.
Morty - my Ring doorbell 1 is mounted on a side wall perpendicular to my door and still does well and can see about 20-30 feet down my sidewalk still.
You can hammer them in if necessary lol 😂
Try hammering into brick
Missed the step about scanning the QR code and mounting the wedge to the wall and mounting the Ring To the wedge.
I do not have a wired in doorbell so can I not use the ring doorbell?
Hi there, great question! We have battery-powered devices available which will allow you to use your Ring without a hardwired connection. However, the Doorbell Pro needs to be connected to a transformer. If you have any additional questions, please let us know. We're happy to help.
Thank you!
i don't have any door ring bell no wires i have and i really want to install my new ring video bell pro i just buy today but i didn't see proper videos that teaches i like to install with wires but don't know how
Hey neighbor! The Ring Pro requires a hardwired connection for power in order to work properly. If you don't have existing doorbell wiring, we recommend using the plug-in adapter found here: bit.ly/2NKtUXq. Check out the installation here: bit.ly/2TKWD09. Let us know if you have any more questions.
Does this require our house to have internet or does it use a cell signal?
Hi Lisa! Ring devices do require a stable internet connection in order to send alerts via the mobile Ring App. Feel free to see more details about Ring on ring.com/faq and let us know if you have any more questions.
I changed the network SSID and realised my Ring Pro now needed to be resetup on new network SSID. So, doorbell is offline. How can I stop the stupid setup voices from the doorbell outside at inconvenient hours. Volume is already off but it will still say the setup bullshit out loud and "Rome wasn't built in a day etc " or some similar stupid comment really loud? Need to disable this feature on the doorbell and incorporate it into the app only. Then I can reset doorbell any time of day.
We appreciate the feedback, neighbor. Although there isn't a feature to disable to setup voice at this time, we'd be glad to forward this to our development team for review. Once your Ring is reconnected to your new network, you shouldn't have to complete this setup again. Please give us a call anytime if we can help get your Ring Pro up and running again: ring.com/callus. We're here to help!
This helped me out alot! Thanks
I like ring door bell 2
Need to install this on a metal gate about 4 feet away from the old wired door bell. No one can reach the doorbell when the gate is locked.
Hey neighbor, the Ring Pro requires a hardwired connection to existing doorbell wiring. One of our battery-powered Ring Doorbells may be ideal for you if you're not planning to install it at the door: bit.ly/2FDoptv. However, we do recommend that your Ring is mounted and secured to a wall to ensure it's not easily removable by anyone without the proper tools.