BRUTALLY HONEST: Flying KLM’s NEW Business Class to Amsterdam
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- Опубликовано: 29 янв 2022
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Today I’m flying KLMs new Business Class, onboard their 787-10 from Toronto all the way over to Amsterdam, in The Netherlands. I’ll be offering a brutally honest review of the experience, so as usual you’ll now for sure if this is a good or bad product to fly. This trip report will cover the business class lounge at Toronto Pearson International airports, through to the onboard service, the bed, dining and there’s a one off in todays video. We’ll be taking a look at the not seen before, crew rest areas - the secretive upstairs of this 787-10 (maybe you didn’t realise there was such an area before!).
Of course being brutally honest, I won’t be holding back on some elements, such as their other plane types, the backbone of the fleet the Boeing 777. This features an outdated and uncompetitive Business Class which I’d avoid. There are also some factors I mention in the video to consider when flying this specific, brand new Business Class.
Do let me know what you think down below. Would you, or have you flown fly KLM before in their international premium cabins?
Hope you enjoy the video :) - i've actually just uploaded it from the California Zephyr, i'm currently half way across the US on my 52 hour journey (In Colorado now). Hopefully it will turn out to be an epic video, it's certainly been fun to film so far - so watch out for it in the coming weeks. Thanks for all your support, much love - Will
Have a wonderful time!
Thank you 🙏🏼
Yo where you at? Going west bound or east bound?
@@Trektrendy more videos please
Is the Amtrak cheese cake still 🐐 tier?
Fun fact: the safety video is made with real tiles which have been painted and then shot right behind each other! And I thought they used more then 1000 tiles and they all gave them away to cabin crew, pilots and frequent flyers!
U should fix the spelling error before a MILE of jokes come to you
The rest of the tiles from the video hang on the wall in the KLM Crown Lounge at Schiphol.
Bruh its so obvious
than not then
@@parmentier7457Cool!
KLM used to have a pretty strong slogan back in the 90's: "why are KLM planes painted in the color of the sky? Because the first airline has the first choice."
also, it’s the oldest airline still operating! At 102 years of age!
along with Garuda Indonesia
My fav airline
@@Leonholtkuile104 now!
KLM is underrated. I had nothing but positive and consistent experience with them, time after time. This video matches my solid experience with them.
Ahh man dutch customer service is awful.
@@urbanprojectz Not sure what you are talking about. KLM is always consistently good for me and I fly a lot. The crew is generally older but they are usually polite, in a good mood and very efficient with their work. Care to share some specific examples of why they are "awful"?
@@_w_w_ obviously never lived in the Netherlands!
@@urbanprojectz True. And I made my comment based on my many flights with KLM. Can you share some example of such "poor service" with the scope of KLM?
@@_w_w_ yeah of course, they are too direct. The older staff make it feel like they are your friends parents. There are much better business class products. They left a disabled man on a flight I was on without assisting him to get off, he was helped by others. The list goes on, you can make a cute collection of Dutch houses as gifts but that’s about it.
KLM looks like a fantastic choice. I Especially like the crew having enough pride in their product to show off the sleeping quarters of the crew. Only a prideful employee and carrier is willing to do such. 👍
Prideful? You mean proud, surely.
Well.. it s not just being proud. In Holland we are encouraged to work in the sector that fits us best, with the security that if that kind of job doen't pay as much, there is a possibility of a safety net in the form of goverment support (for housing, tax breaks etc). So unlike in many other countries we work because we want to, not because we'd otherwise strave, so we re not forced to do whatever pays best even if we hate it.
We're also a pretty direct and open group of people. There are even TV programs with hidden camera's where someone rings a bel at a random house and asks to join for dinner. We're pretty welcoming in general.
as a kid i was allowed to see the cockpit and meet the pilots on a klm flight
I tend to try to book KLM if I'm flying to and from Europe, after the treatment I received during the 2010 snows. On trip to Finland, our flights kept being cancelled but KLM continually kept us updated and transfered us to other flights, eventually even putting us up overnight for a transfer to London, where there was no snow, so we could get to Finland. On the way back our flight from Amsterdam to Edinburgh was cancelled, again due to snow, and so KLM not only arranged an alternative flight for the next morning but gave us a change of clothes and put us up in what turned out to be a 5 star resort hotel for the night...all on the reasoning that we had paid to travel, and the cancellation wasn't our fault.
I was so pleased with that service I've stuck with them where possible.
I recently flew with KLM to Costa Rica in Business Class on the 787 -9. The flight was excellent and so were the crew. Unfortunately on the return leg the aircraft developed a serious problem. The flaps were stuck on the left wing and would not retract. We had to dump all our fuel and make an emergency landing in Panama City, it was terrifying! However, I cannot stress strongly enough that the entire crew were FANTASTIC, they remained so calm and professional, they also were honest and kept us well informed throughout. I wouldn’t want to go through it again but I am glad that I had such a professional group looking after me during the experience. I wouldnt hesitate to fly KLM again…….great airline!
i refuse to fly with any Boeing planes ever since the crashes
Thank you very much for your kind review.
We, the Dutch people, are also very proud of KLM, the Royal Dutch Airline.
This incident shows how important it is to have a well trained cabin crew aboard the airplane.
You must pass several challenging tests , including a swimming test, to become an Air Hostess with KLM.
It's ok to fly with Boeing plane not all of Boeing plane are bad like the 787-8;9;10 or 777-300 or 200
@@DenienN the 737 has particular problems arguably from trying to electronically paper over cracks created by evolving an old design too far. In particular to compete you now need efficient engines = high bypass = large diameter fan blades = a big engine. This requires a level of ground clearance the 737 was originally designed without, forcing Boeing to mount the engines on pylons extending further forward in front of the wing to give space to get the engines far enough up above the ground. Some dynamic issues follow from that.
These considerations do not apply to clean sheet designs like the 787 where the designers were well aware of the need to accommodate modern large diameter fan engines from the start.
However I can see why you might want to protest Boeing's handling of the issues with the electronic coping mechanism as they emerged.
Have flown the KLM 787-10 a number of times from Houston to Amsterdam. Nice aircraft and Business class seats very private and comfortable. Always great service.
Good for you, I am Brazilian and I will never again travel with this company, the stewardesses are very rude and vulgar, I travel a lot but never again with KLM.
Great vlog mate ,as usual really enjoyed that. I had a back to back flights with KLM and agree that the customer service is very good. I have not flown on the 787 yet so enjoyed seeing your experience. KLM are a great airline.
I have just flown in this gorgeous business class from SF to Amsterdam. Your review is spot on! Thank you for your honesty and all you do to help us, regular folks. I have two gin houses and counting..
Being a local I almost exclusively fly KLM. On many occasions I was offered an upgrade to business class at very low prices (some 200 euro for a Amsterdam Jakarta flight for instance). No matter which carrier the service has always been impeccable, the food and wine selection great. Small correction on the delft blue houses offered - it does not contain gin but "jenever" (also some juniper flavored very traditional Dutch strong drink, traditionally sold in stone bottles).
Looks like you had an awesome crew who made sure you got "the full treatment", which included the viewing of the crew sleep area. Wicked cool!! Price though...OUCH!
Nice touch with the Gin house at the end. Haha. I've never flown KLM or Air France...but have heard very good things about both, so not surprised.
Airport traffic has definitely been picking up in your most recent videos. Great to see we might finally be getting back to normal!
The covid restrictions have been lifted completely since this February in the Netherlands. Pretty sure the main destination airport for KLM (Schiphol) has been stacked and packed with travelers for 5 or 6 months already. 😉
the service on this flight seems incredible the crew seemed so kind to you. I love how you give feedback to the airline showing that you actually want these kinks to be worked out so that us viewers are actually informed about the product/airline
Thanks for posting this as I was wondering about how good their business class was for a long haul flight I am planning. Great review and thanks for the view of the lounge.
I love your airline reviews sooooo much!!!
Keep it up!
I love klm so much, I feel like they really represent the Netherlands and its people
Me and my friend went to NY last year (we live in Germany) and on my way back I decided to upgrade to business. It was my first time in business class ever, generally I don't earn that much to be able to afford such expenses but that one time was so great! And this video makes me smile! I only wished I could take my parents with me as they had never experienced such classy flight.
EDIT: when you said "filled with GIN" I froze. I never knew there was anything inside. I run to the kitchen where the little house has it's place on the counter...... and IT HAD GIN IN IT!!!!!!!!!!!!!!!!!!!!!!! THANK YOUUUUUUUUUU!!!
😂🍸enjoy your Gin Tonic perhaps
Are you sure they serve gin, rather than the original Dutch drink the Brits stole it from...jenever?
It would be a shame if a Dutch company preferred a foreign product over the original, since there are little differences. Missed chance perhaps, or availability/prices. We are ofcourse famously stingy ofcourse.
It's indeed Jenever ;)@@Snaakie83
I’ve used KLM Amsterdam to Kuala Lumpur numerous times and always had a great experience. Always picked up De Ruijter hagelslag from Schipohl. Yum!
I think it takes a true lover of these birds to appreciate the tarmac and vast collection of planes that are there, like you do. I find that innocent appeal and passion to be refreshing in your uploads.
Watching these in the morning with my porridge is too good- tomorrow is sorted! Thank you Will!
Loved the bonus of peeks into the crew rest areas! Brilliant!
Great video - glad you enjoyed the hospitality KLM is known so well for. Also some good news: KLM is retrofitting their 777's with new Business Class seats (all direct aisle access like on the Dreamliner) which should be finished by next year. This is also when all their long haul aircraft (except the A330 as they're being phased out) have been fitted with the newly introduced Premium Economy product
Superb episode,, the best this year. Excellent pacing and an enticing business class option
Hey Mr. Trek!!! Good to see a new upload. I really enjoy your content. Cheers Mate!!!
As a frequent flyer, I thoroughly enjoyed my recent KLM flights YYZ-AMS-MAN and return in Business Class. The 787-10 is a remarkable airplane I was reminded of the "old days" of first class travel and was most impressed with the inflight service, the quality of the food and the attitude of the staff. They were amazing. My first time flying with KLM in Business Class, definitely not my last. Bravo KLM for a terrific product.
those little houses are quite the collectors items, i have 5 of them myself. Outstanding video as always.
Looks like a great product! Especially the food. Thanks for the great video. Those little houses are great!
Three months ago I flew with AF A-350 to São Paulo and with KLM B777 back to Europe and I must say that I prefer KLM, specially the seat is better for my body type. I really don’t mind someone else sitting next to me, when there is at least some distance. My next flights are going to be KLM both ways.
how was the KLM business class in the B777?
the houses on the wall in the loo are reminiscent of the souvenir liquor bottles you used to be able to get on KLM flights. We inherited a collection of 4 from my grandparents they got in the 1950's.
Its an amazing,yet underrated airline,in my opinion.I'm glad you enjoyed it.Hoping for more great content from you,bro.Keep up the good work.Thanks,once again for being honest with your reviews.
Can't wait to see the california zephyr trip - love the idea of cross country trains and I'd like to see your opinion on it! Thanks for all the great videos!
Love KLM , flown many miles with them.... staff are brilliant... Great video...
Awesome review. I would love to see a WestJet business review if it happens to be in the cards. You seem to be one of the most honest when it comes to premium products
the best youtuber on this planet as well as flight youtuber I also am so excited whenever a new video comes out keep up the good work man!
Brilliant video. Quick question: How do you film such clear and stable footage from the window, especially during takeoff? Previously I've tried holding my camera with my hands against the window, but the vibration makes the footage unusable and just makes my hand ache. Any tips would be very helpful. Thanks
Thank you for your Honest video !!!, To be honest I have never been disappointed by KLM flights experience, eco or biz.
Thank you agin for your video !!!
My first experience with KLM Business class at the Boeing 787-10 is next year in August from Amsterdam to Los Angeles. So excited❤️✈️
It’s nice to see a new airline on your channel. Thanks for the review.
Always happy to fly from Canada to Europe on a KLM plane. Price is good and so is the food. Crew service always great as well.
Great to have had you on the flight Will. See you next time 👍
Thanks for the heads-up on the 777 vs 787 difference, I almost booked the ticket but that helped change my mind.
That Canada transfer looked so stressful..thanks for your dedication! Great review as always!
5:25 each scene is actually a tile, klm really made each physical tile out!
Thank you very much for posting looking forward to watching the video
I didnt expect him to upload yesterday so after I saw yesterday's video i didnt think he would upload again, but i really like it when he goes on airplanes hope u reach 100k subs
Another well done & truthful vid. Nice of them to show you the crews sleeping quarters. It's 2.26am time I slept, cheers from Victoria Australia 🇦🇺🐨👍🏻🌼🌼🌼🌼🌼🌼
excellent as ever - your videos are by far the most enjoyable in this genre. BTW - are you doing dry January (or dry January 30th)?
I flew that 787-10 Business Class a few weeks ago, ATL to AMS. A great product, great food and excellent service!
Thank you for the video.
I was flying an exact KLM 787-10 from Amsterdam to New York on Microsoft Flight Simulator while watching this video. Great video!
i remember going to finalnd in september and the crew asking why i was going there and i was visiting a friend of mine and they were really happy for me and wished me a good time
Its nice to know that me and you have been to the same international airports! I hope you enjoyed Canada. Please return again!
Nice trip report. Will try KLM's C class in June on the ORD-AMS leg of my trip.
You should try one of their ULR flights. On the AMS-GRU flight there are 3 services.
I love the KLM crew.
I always use KLM or Air France on my flights. Great service and food!!
Love your videos! Have you had a chance yet to try the new business class in Air Europa? I'm flying them in October from Madrid to Miami and have not found any reviews on RUclips yet!
great video. I will be flying with KLM soon. How do you deal with flight anxiety and nervousness about Turbulence. This flight I will be on is about 9 hours to AMS and Then another 6 to DXB. I am not 100% confident in myself because I am concerned about turbulence while flying. Especially on a flight this long
Hi Will,
Just wanted to know, what website do you use to book these flights? Are the prices less or normal? I would like to know which website to use to save the most money.
Thanks a lot and your videos make me smile every time 😃!!
My one and only international flight was with KLM from Sydney to Netherlands where i changed to a English Airline to the UK I flew economy but i found the crew friendly and helpful this was in mid 90s was a return too i am English nut left at age 4 this was first trip back at age 44
i will soon be going on flight buissness class. i cant wait! glad this was a good reveiw😀
Another outstanding review! KLM have been giving out the gin filled delft houses in business class for decades. Good to see this tradition continues.
My dad has a nice collection, he used to do business class a lot in the 80s. You often see them at flea markets in the Netherlands.
The KLM-houses are a tradition since 1952!
Fun fact,all of the houses are replicas of real houses in The Netherlands.
Love KLM and Amsterdam in my fav City, thanks for yr excellent review.
First time booking a international business flight, glad I found your page
I'm surprised by the price , I'm researching rates to Bali and Jakarta and KLM are usually amongst the cheaper, 16 hour flights for around £2000-2500 return from London.
Great review, the delft blue houses are collector's items. Glad you enjoyed my former national airline.
Try Garuda sometime ? Longhaul?
It is crazy the difference in price. A trip on KLM cost me around $2,000 in business to the US and same trip on Delta was around $8,000. I flew Delta here and immediately called and requested the KLM 787 on the way back. Delta are light years behind KLM on service
🤟KLM!! flexibility in tickets and always collecting the little figurines on business class.an underated airline i would say, lovely staff
KLM intercontinental business class had the BEST apple pie. I highly recommend to try it if it's available, oh and ask for vanilla ice-cream to go with it too.
Hi, nice comprehensive review. Would love to see your review on Air France A350 Business Class ! Thanks 🙂
That little house is a typical house you see like for example in Amsterdam. The tiles in the safety video are also typicall Dutch. Also the white and blue is typical Dutch. Its called " delfst blauw".
It is called Delfts blauw.
I definitely prefer the 1 - 2- 1 layout on the newer 777 and 787.
I HATE 2 - 2- 2 because it means if you aren't traveling with someone, you're forced to endure someone for the duration of the flight. Save the center rows for couples. Keep the windows for singles.
I also vastly prefer the sunshade on the A350 and the A380.
Over a 20 years period I flew klm economy ca 13 times return to Capetown from Berlin via Amsterdam. The last return trip business class. Ive never bern able to fault them, one time used Lufthansa, once was enough sadly. Sadly not travelled through Corona period. Now can travel but am not willing to put up with the hastle at Airports nowadays. Used to travel more than 5 times a year,
as retired on short and longhall destinations vacation flights. Quite like British Airways but avoid Air France.
Man! Back-To-Back uploads!! You are doing a million miles a month now!
You, and Jeb Brooks, are my fav aviaton reviews
Thank you so much for watching my friend 🙏🏼
What a treat 2 vids in close succession.
How about doing a Dave Portney Grade scale like one bite , everybody knows the rules (EG:-7.8 flight overall
KLM is my favourite airline, I’m over in Holland 4 or 5 times a year and wouldn’t fly anyone else going there. Had a few transit flights with them for longer trips and always found the crews to be brilliant. What stood out for me was a flight back from Holland in economy, the person next to me was clearly on a comedown from his activities in Holland and was quite restless, the crew spotted I was quite uncomfortable, and offered me a available seat in business, without me even saying anything about the situation. Whilst inter European business is just economy with the middle seat blocked, the gesture was well appreciated.
Great review as always!
Dang back to back video release nice man!!!
Thanks bro - I can’t say I can keep it up haha it’s been two very long days of editing. Hope you like them :)
I really need to get into the mile business haha as I fly to Poland from ORD about once a year to family and maybe 1-2 times a year for a trip but I would love to fly any other seat other than economy, as I fly alone and it would be nice to have some privacy 😅
Klm is really nice. I’ve only flown with them in economy but the staff has always been very kind and attentive, the food pretty good, and no matter how short the flight is, you get a complementary sandwich. Any news of the flights I’ve been immediately notified of by the app and by text. So yeah, bit pricy, but good stuff.
As a Torontonian, this is the flight I want to do. Thanks for the tour!
Nice detail: the tiles from the safety video are real and you can find them all in the KLM crown lounge.
Love that! Will look out for them next time
Me, looking at the houses on the bathroom wall, and then glancing up to my mantlepiece where four 30 year old cute houses reside: "Awww. They must have stopped giving the houses due to cost cutting."
Cut to 10:50. OH MY GOSH THEY STILL HAVE THEM!!! Was it a special just for you or do all business class travellers get one? I love them so much! I hope next year we're able to fly KLM, and I *really* hope we're able to get a couple more houses!
you got to my home country the netherlands!! love it!!
do they serve drink before departure or drink with snack before meal?
Flown this a few times and KLm is my favourite airline
KLM look really good these days - GREAT REVIEW! (and love this NASA jumper)
Glad you had a good flight with KLM. My bad trip with them involved me being offloaded even though I had a confirmed seat as part of a long haul flight from New Zealand. Then I was loaded back on. When I landed in Norway my bags were still in Amsterdam. Thanks to EU rules, it cost KLM a significant sum.
What was worst was their arrogant attitude,...but then I was not doing a flight review!
Keep up the great work!
Strange that as for many years we regularly flew economy KLM Glasgow to Amsterdam to Washington DC and totally enjoyed every flight, being well cared for by flight crew.
Until our last flight when we ended up with Miss Trunchbull from Matilda and all the niceties were missing during service.
The attendants seemed to vanish after lunch service........ I think the passengers were too frightened to press that CALL button!
After that, we just used British Airways.
I’d love to see your take on the KLM flagship lounge as I had an awful experience their all be it in the hight of COVID (September 2020)
Hey, really like your honest reviews ! The 787’s crew rest area, in my opinion, is the worst and was a huge disappointment, even in the aging A330 it is more comfortable ! Never had proper rest on the “Dreamliner” (I’m a F/A working for the French cousin of KLM ;) ). The best is the 77W’s which is also “upstairs”.
Been on the business class via Toronto as well. It has been one of the best experiences Ever, not only to mention that they give you access to the crown lounge. Top notch.
I want to fly for the first time on Business class this year with the combination of Flying Blue points and cash payment. I'm not sure if I should go for AirFrance or KLM?
Some more info from a dutch person about your "disappointing the chocolate is Belgium and not Dutch" at 08:15, the houses are shaped as classic Dutch house from example in Amsterdam. The "Belgium" part just shows quality of the chocolate.
Nice - was wondering when they were going to hand out the gin house - such a cute touch.
Isn’t it! I was told it was because they were not allowed to give gifts years back so they served these as drinks and let people keep it haha
Years since I flew business, but I've got a few of those little houses on shelves around the house :)
Lovely food and friendly crew. Thank you Will.
awesome review! and also, whats the music called that was used in 0:49?
Love that tray table 😍
Awesome that the crew let you see more than others 👍🏻
I just love your vidéos !!! You should be on TV!!!
There was 100% percent a Doug de muro reference in there and you can not tell me otherwise “quirks and features” iconic
It absolutely was 😃
Bro do you ever like... do anything in the countries you travel to? It seems like throwing up some related videos would be cheap and expand your channel.