Your firewall or antivirus software may be blocking Outlook's access to the mail server. Temporarily disable your firewall or antivirus software and then try configuring the email account again in Outlook. If the connection succeeds, adjust your firewall or antivirus settings to allow Outlook access to the mail server.
I'm so sorry I couldn't get back to you earlier than this. I hope you figured it out. But if you didn't, in case you've forgotten your password, you can reset passwords in the cpanel under Email Accounts. I hope that helps.
I'm sorry I couldn't be clear enough for you to understand. Let me know what exactly wasn't clear for you, maybe I can expand on that. Thanks for watching!
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Hi , while i'm trying to configure webmail in outlook 2013 and im getting the error " The connection to the server faid. pls help, thank you
Your firewall or antivirus software may be blocking Outlook's access to the mail server. Temporarily disable your firewall or antivirus software and then try configuring the email account again in Outlook. If the connection succeeds, adjust your firewall or antivirus settings to allow Outlook access to the mail server.
How did you find the password? I tried my email address's password but it doesn't work. I am trying it on Macbook.
I'm so sorry I couldn't get back to you earlier than this. I hope you figured it out. But if you didn't, in case you've forgotten your password, you can reset passwords in the cpanel under Email Accounts. I hope that helps.
That wasn't even clear
I'm sorry I couldn't be clear enough for you to understand. Let me know what exactly wasn't clear for you, maybe I can expand on that. Thanks for watching!