www.sleephq.com is my free web app for CPAP Data analysis and sharing. If you need to share your data with a professional just upload your SD card files and invite them via email on the platform. You clinician will have full access to all your information on any device and from anywhere.
Some feedback Nick. - I love that you've created a new platform. More options for users in this space are sorely needed. - But I'll never be a fan of cloud only solutions. Being able to share the data is great IF the patient wants to, but we should always be in control of our own data and a cloud solution takes that away. I want the OPTION to share the data, not to be forced to upload it to the cloud by default. This is why I'll be sticking with ResScan and OSCAR for the time being. But I'll be keeping my eye on this. - I have not used it myself. I am mostly going of LankyLefty's video. From what I've seen it's a very impressive first cut and quite capable. Have you built on open source software available? If so you should acknowledge this. - I have plenty of confidence you'll address any loading issues and make zooming in and out of the data easier with subsequent releases. Please don't neglect this. A mistake a lot of software developers make is to get the UI to the "good enough" stage and then neglect it. - I'm also quite worried about the move by CPAP companies (specifically Philips) to encrypt data. Is your software able to decrypt data from the latest Philips machines? I'm worried the CPAP manufacturers and US DMEs will move towards making viewing and analysing data through 3rd party apps illegal. Keep up the good work. Even if I never use this software, others will find it invaluable.
G'day . If you are using ResScan it means you are using a ResMed and if you are using a ResMed all your data is in the cloud (on their servers) anyway. With SleepHQ you do have complete control over your data (unlike with ResMed). You can upload, share and delete your data as you please. We built SleepHQ from the ground up and i'm very proud of it. It will revolutionise the way cpap users review their therapy. Thanks for your feedback
@@CPAPReviews Hi Nicko. Yeah. You can turn the upload off, but Resmed keeps nagging you to turn it back on every time you use the machine. But just because Resmed forces something on their users, doesn't make it okay. The reality is that if SleepHQ shuts down, it'll take the user's data with it. I hope that doesn't happen any time soon. You should absolutely be proud of Sleep HQ and I wish you all the best. But I like having full control of my data on my PC using software I have installed and can re-install at any time. I'd still like to be able to share it when I want to with whom I want to, so there's a gap in OSCAR and ResScan that definitely isn't there in Sleep HQ. All the best in continuing to develop it. There are definitely going to be people for whom it's a better fit than the other solutions.
After watching ans subscribing to your channel a few months ago, I finally bought a Resmed 10 today! I was really getting frustrated not being able to use the app or link to my phone like I could with the Phillips. Now I am headed to your sleephq and sign up. I am looking forward to more detailed information I did not get before. Thank you for all that you do for us "apnea-ites"!
Man this sleephq is the bomb! I have found out I have very similar issues to your mate Cath. I reduced the pressure, tightened my mask and wallah, reduced my central’s by 50% and increased my REM sleep by a whopping 500%!!!. Thank you so much 😊
Hey, i'm so happy you like it! Thanks for the great feedback . Can you please let me know what device you are using to measure you sleep cycle. We will be integrating wearables into the platform over the coming months. I just got an Oura ring for testing / integration but there's a number of other devices people use so i'm interested to hear what you have. Thanks
So the Resmed machines won’t transmit their data and the Phillips machines use WiFi and Bluetooth but they slowly kill you with bad foam. Good thing these aren’t the only choices for Cpap machines.
This happened to my brand new (February 2022) ResMed 11. I heard to rush out machines, they used the old chips and didn’t care that we would be unable to transmit. This stinks because I am brand new on CPAP, so I’m in the process of proving my initial compliance and I am so angry. I really appreciated your video. I have found your videos have helped me so much. I had no idea what had happened. Thanks!
@@CPAPReviews Perhaps same with me. I am in the US using a ResMed AirSense 11 AutoSet and am having difficulty transmitting data… even to my phone using Bluetooth (I have had to reconnect multiple times)… and even with power cycling. Want me to e-mail you too?
G'day Joe, being an Aussie you shouldn't have any issues with the cell modem? Perhaps give ResMed a call and see what you can find out. Glad to hear you're enjoying www.sleephq.com mate. Lots of great new features coming soon also. Stay tuned mate
@@CPAPReviews Hey Nick…I did a follow up with Jason (about 5.5 months later than I should have) and rather than sending along screenshots from OSCAR, I sent him an invite in SleepHQ which he liked reviewing. Loving this new platform a great deal. You and your best mate Adam “knocked it out of the ballpark” (an American saying).
Wrap your Resmed 10 in aluminum foil, create a Faraday Cage and screw them! All joking aside, here we are once again finding out how Big Brother is watching us. 1984 is really on top of us. Thank you for bringing this to our attention! Kudos to you man!!!
Funny thing, I had a long talk with a Verizon technician, and he told me that at least in the United States 3G and even 2G will continue to have connectivity. Resmed connectivity issues were company issues related to proprietary software. My 3G AirSense 10 data stopped working about 6 months ago, and we were told we would need to install an SD card and bring it to the Dr. Office a month ago, all those 3G machines came back online.
Thanks Nick, great info!!👍❤️ Figures..my Resmed10 was just paid off by my insurance co... I've had it about 14 mos. Maybe it's a 4G modem? Will have to see. I still get the info from the My air app, so who knows. All the best Nick!!❤️
Yes, I am a commercial driver and I just renewal my medical. It is kind of hassle to take a day off and take my SD card to the clinic and get a printed report. My doctor order a new CPAP machine and hopefully will be AirSense 11
Resmed must be S-P-E-W-I-N-G! With the shortage of 4G modems .... well, they are not getting free data now. Hahahahaaaaaa I so wish I'd known about the iDisk! Bluetooth .... that would be awesome!
Hello dear friend! Thanks for your wonderful comment. ResMed certainly are not short on data. They have billions and billions of nights. It's not really a problem for them as such as they're still pumping out the old 3G versions here in Australia. It's more a problem for the consumer and / or the doctors who remotely monitor patients etc. It's hard to believe they didn't include bluetooth in the AirSense10 or the ability to add external wifi. It's just a dumb move from the 'market leader' . All the best. Nicko :)
@@CPAPReviews If the modem issue was relevant in *Australia*, are you saying that ResMed do share the CPAP user data that they do steal with the customers nominated sleep therapists? I would also suggest that while ResMed do have billions of nights of data, that old data has nowhere near the same market value that up to date data does. I am happy to give my data over when I am given a choice, and when something is offered in return for that data. ResMed fails on both. :-)
Okay CPAP Savior, what should I do now. I’ve removed the toxic foam from my Dreamstation APAP machine like you recommended. Still waiting for Philips to do something, but don’t want their stuff anymore. Now I am due for a new machine that Medicare will cover. What machine should I ask my doc to write a prescription for?? Philips and Resmed are scary so what’s a person to do??? Any advice?
Hi Doreen, ResMed's not really scary, they're just a typical corporation with shareholders. The AirSense 11 now has bluetooth and they should all be 4G. This is your best option for medicare. Don't go anywhere near Philips
This pisses me off and I haven't been connected in years. Still using the machine but since I switched medical providers I'm looking into a different machine. Thanks for the info. ... J
Hey Nick, mine quit updating on the 14th. Everything is there up to that point. Mine showed CDMA on the label, and in the diagnostic screen, and the signal level is now -120dBm, which is the noise floor meaning there is no signal there anymore. :( Decided I absolutely won't be buying any unit that uses the public network, it will have to be Wifi or Bluetooth to my phone, period. Thanks for the advance heads up, you nailed it!
G'day Jim, thanks for info brother. Yeah it must have been this month when some carriers starting switching off the signal. I imagine over the next few months we will be seeing thousands more comments like this on the video as more carriers switch it off. I don't think people understand how crazy it is that the 'market leader' only has one mode of data transmission and one that is failing! It's not good enough. Cheers for the support legend. Nicko
Are you not going to harvest the data mate? To be clear I think you should and you can have mine. I just kinda expected you'd be making a point of being upfront about it. Maybe it'll be there when I go make an account later the interface looks nicer anyhow. If you're not asking people to opt in to let you have a slice of the data pile you should be and if you are you should say have said so in this video with enthusiasm for what your hoping to get out of that data mine. Honestly your enthusiasm is contagious my freind and I'd be interested in a video on just what you've been able to learn if anything with access to that much data vs already a carrer in the feild.
G'day legend, thanks for the great comment. Absolutely we are and i can't wait to start big anonymised statistical analysis of all of it. It's already absolutely fascinating. This is going to open up so many doors that were previously locked tight. Imagine comparing the average AHI of ResMed users Vs Philips users or the average auto pressure etc. We can also compare countries, genders and how bunch of other stuff. We have a great privacy policy mate that you can read here - sleephq.com/privacy . It's an easy read and you might even have a laugh in parts. Basically you guys are in total control. We've given you the power to upload, share and delete your data. It's exciting times mate. Cheers
It's now the 1st week of May. My machine stopped sending data on April 12th. I didn't even know it. It still works fine. I don't check it that often. My provider wasn't even issuing SD cards. I had to pull the card out of my S9 in order to have one.
I love my older resmed 3G. I don’t care that it doesn’t work with the app. I’ve tried other 3G’s 4G’s and they dry my mouth out no matter which setting I use. It’s gone way past its life expectancy. I’m hoping to find another one just like mine. I bought one not realizing there’s a newer 3G that does work with the app, but I don’t like it.
Hi Clovis, Hmmm, that's very strange. All the AS11 devices should be 4G. Perhaps you are not located close enough to the cell tower? Very strange. Perhaps give ResMed a call and please let me know how you go as i'm very interested. Thank you
Help... I have air sense 11 auto set... all files load to the SD EXCEPT the DATA logs and settings. Can someone please help have a 8 GB SDHC card installed.. Machine provider wants me to buy their SDHC card for $16... INternet search says my chomebook can read fat 8-16 FAT formats plus others. What the Hxxx is going on. YES I formated to fat32 as a standard.. infact I tried it with out formating and got the same results. AM I missing something?
G'day mate, that's really strange, I imagine they are on the SD card but for some reason not showing the Chromebook. SD cards can be annoying at times. Let me know if you figure it out
I bought a Resmed 10 a few months ago, but it was the wrong one, I needed a VPAP. So I returned it for a refund. Luckily I'm not stuck with it. I wonder what their fix will be for this.
G'day Steve, It's a great question mate. With the Old AirSense10 you can take of the face and side plates and then disconnect a little cable but now i believe they have hard wired the cell modem onto the main pcb (i'll have to double check) so the only way to stop transmission to the mothership is to put it in 'flight mode' which will stop the signal. ResMed has however also made that annoying because each day they will keep trying to get you to take it out of flight mode with screen prompts and stuff so it just becomes frustrating. Once again, it's by design. They won't settle for anything under 100%.....Well that was the original plan anyway. Cheers
I'm a truck driver and I have a sinking feeling this is gonna end badly for me at my year physical. I showed them the resmed app with compliance and they didn't accept it. I had to get a printout from the medical supplier. Oh well the card is in not my fault they shut the 3G down.
G'day legend, jump on www.sleephq.com where you can upload that SD card data straight to the cloud and then share you profile directly with your cpap provider / clinician. We're also working on advanced reporting so you can easily create and share a PDF. Cheers brother. Nicko
Hi Nick, SleepHQ looks great could you tell me if I can use it with my ResMed Lumis ST-A 150 BiPAP machine, if not are they working on it to work with mine and other different machines, I can’t even access my data through the ResMed app, only the hospital can, keep up the great work mate.
Hi Ian, thanks buddy. We're certainly off to a great start. You might not have full functionality as we've only built out the CPAP / AUTO stuff but the Lumis will have the same files / folders on the SD card so the import should work and you should be able to get probably 90% of what the info the other Autoset/CPAP get. It's just not customised for BiPAP. Jump on mate and have a go. It's free. All the best. Nicko
@@CPAPReviews Hi Nick, thanks for your help I managed to upload my data to SleepHQ, I can finally view my sleep data and not just the useless data from my BiPAP clinicians menu, thanks again mate👍
Well.... it is just a planned shutdown for those devices that want that remote control. I just have to send the SD-card manually anyway since always with post. And the rest... just have to replace them in some time. I use OSCAR for a program for reading the data anyway. Others like Philips devices don't work this way anyway ;-) need to be replaced too for other reasons recently... And 'my' works with 2G all the time and 1G since forever and those networks are still up and running here in the Netherlands. And 2G will be running here for a long time to come because sooo many other devices like smart meters (electricity and gas) work with 2G only too.
My Airsense 10 is still working, but for how long is the question. I've asked about 4G Modems and was told none available and to check again in 6 months time. Not good. Thanks Nick.
Thanks for the update. Last year I transitioned from S9 to dreamstation just before foamgate. If these companies have the ability to communicate with our machines why do they not send this information to the machines. How easy would it have been for resmed to send warning to all 3G modems update was required? Just like why did Phillips not send out foam warnings to dreamstation? Any way. Was waiting for the airsense 11 to drop in Australia while still using old transcend travel cpap (would like to use S9 in wardrobe but burning smell when in use) but now I think I will get the 3G s10 with no communication to the mother ship (hopefully will be discounted)
G'day mate, that's a very valid point you make! These companies are so obsessed with data and being cloud connected but as soon as there's a problem they forget how to use it to communicate with their customers. Let's not even talk about their social pages also which go completely silent. You could always get a an 3G AS10 and use my www.sleephq.com for data reports mate. Just remember in Australia it will be a few years before they switch off 3G so it will still sync with the mothership for a while unless you disconnect the modem internally . All the best legend. Nicko
I wouldn't think private insurance compliance requirements will be a big deal. The devices being manufactured now are using 4g or 5g antennas. And private insurance only cares about your first 30-90 days. After that they don't care if you're compliant because they've already paid for the machine at that point. I believe the same is true for Medicare and medicaid in the US.
Most US people are on resupply programs ( for mask parts and accessories ) and have to show continued compliance forever. Furthermore Resmed is still manufacturing 3g autoset versions. I bought one brand new manufactured in late 2021 👍
Hey Nick, Just came across your channel and find it invaluable to CPAP users. My problem is, I have a 3G ResMed AirSense 10 and would like to use the SleepHQ website to upload my data but can't get the files from my SD card to upload into the program. Am I missing something? I did what you explained but when I click on the "upload" button, nothing happens.
Thanks for the info mate. Yep it won't be a complete blackout all at once but over the next few months more and more people will be affected. Glad to hear it won't bother you though. Cheers
G'day legend, yeah it's a great question. Apparently that is the standard response ResMed is providing to customers however my follow up to that would be, 1. When will you have them available? 2. What is the process? IE. Do i have to ship in my unit and if so how long until i get it back? etc. There's a lot of unknowns which is shit form on behalf of ResMed PR. Cheers
I wonder how this is going to effect my insurance purchased ResMed, I mean they are the one that actually owns it. And if they don't get my data, then what? Because they need to see at least 40% usage from my machine. Guess I'd better find out if they are going to get me another machine. But I honestly don't care that ResMed collects my CPAP data and no one else should either. Come on, more people post personal information about themselves on social media, pictures of their families, their vacations, their house and cars they drive. Okay SleepHQ looks interesting but I'm assuming it's not free and honestly it kind of sounds like you were selling it because you get a kickback.
Hi Dan, let me know how you go with the insurance stuff mate. I'd be interested to know :questions: Regarding the collection of data. It doesn't really matter who the company is or why they are collecting it. If medical companies no longer have to ask for consent to collect and use our personal health data that's a big black hole buddy. And surely it wouldn't kill them to have a 'turn off' button in the menu. Social media posts are one thing, but medical data privacy and consent is on another level. We've just witnessed this first hand over the last year. Regarding www.sleephq.com , it's mine mate. I built it / own it. And yes, it's free. All the best legend. Nicko
@@CPAPReviews well again I could care less that they get my sleep data. It’s not like they have my bank account number or anything. It seriously doesn’t matter. But I will give you praise on your software and will have to try it out.
Ok here is my $1,000.00 (US) question. Can I purchase a 4G modem and swap out the module to get this to work again? Anyone? Or am I going to have to go through the whole sleep study nightmare again???
G'day, not at this stage mate. ResMed can't even buy them which is why they are now building out devices without them - ruclips.net/video/GyxF8C9VExc/видео.html
Not sure this is a crisis! I don't use any of it anyways. I have my sleep Dr look at the data once a year and we make adjustments. Works fine that way.
@@CPAPReviews i started cpap 3 months before the recalls began. Been a rough way to start this journey. Thanks so much for all the guidance and help through it!
Talked to resmed there will be no modem upgrades for 3G machines, only option will be memory card or take your unit with you since it has eternal memory. Guess will remove app
This is my second machine so im just going to remove sd card from first and put in this until insurance supplies new one. Dr is going to to put some effort into it
www.sleephq.com is my free web app for CPAP Data analysis and sharing. If you need to share your data with a professional just upload your SD card files and invite them via email on the platform. You clinician will have full access to all your information on any device and from anywhere.
Some feedback Nick.
- I love that you've created a new platform. More options for users in this space are sorely needed.
- But I'll never be a fan of cloud only solutions. Being able to share the data is great IF the patient wants to, but we should always be in control of our own data and a cloud solution takes that away. I want the OPTION to share the data, not to be forced to upload it to the cloud by default. This is why I'll be sticking with ResScan and OSCAR for the time being. But I'll be keeping my eye on this.
- I have not used it myself. I am mostly going of LankyLefty's video. From what I've seen it's a very impressive first cut and quite capable. Have you built on open source software available? If so you should acknowledge this.
- I have plenty of confidence you'll address any loading issues and make zooming in and out of the data easier with subsequent releases. Please don't neglect this. A mistake a lot of software developers make is to get the UI to the "good enough" stage and then neglect it.
- I'm also quite worried about the move by CPAP companies (specifically Philips) to encrypt data. Is your software able to decrypt data from the latest Philips machines? I'm worried the CPAP manufacturers and US DMEs will move towards making viewing and analysing data through 3rd party apps illegal.
Keep up the good work. Even if I never use this software, others will find it invaluable.
G'day . If you are using ResScan it means you are using a ResMed and if you are using a ResMed all your data is in the cloud (on their servers) anyway. With SleepHQ you do have complete control over your data (unlike with ResMed). You can upload, share and delete your data as you please. We built SleepHQ from the ground up and i'm very proud of it. It will revolutionise the way cpap users review their therapy. Thanks for your feedback
@@CPAPReviews Hi Nicko. Yeah. You can turn the upload off, but Resmed keeps nagging you to turn it back on every time you use the machine. But just because Resmed forces something on their users, doesn't make it okay. The reality is that if SleepHQ shuts down, it'll take the user's data with it. I hope that doesn't happen any time soon. You should absolutely be proud of Sleep HQ and I wish you all the best. But I like having full control of my data on my PC using software I have installed and can re-install at any time. I'd still like to be able to share it when I want to with whom I want to, so there's a gap in OSCAR and ResScan that definitely isn't there in Sleep HQ. All the best in continuing to develop it. There are definitely going to be people for whom it's a better fit than the other solutions.
After watching ans subscribing to your channel a few months ago, I finally bought a Resmed 10 today! I was really getting frustrated not being able to use the app or link to my phone like I could with the Phillips. Now I am headed to your sleephq and sign up. I am looking forward to more detailed information I did not get before. Thank you for all that you do for us "apnea-ites"!
Congratulations Nick.. I hope you and your buddy do really well with your platform. 👊💯
Thanks Jeff, thanks for the support legend. Much appreciated.
Man this sleephq is the bomb! I have found out I have very similar issues to your mate Cath. I reduced the pressure, tightened my mask and wallah, reduced my central’s by 50% and increased my REM sleep by a whopping 500%!!!. Thank you so much 😊
Hey, i'm so happy you like it! Thanks for the great feedback . Can you please let me know what device you are using to measure you sleep cycle. We will be integrating wearables into the platform over the coming months. I just got an Oura ring for testing / integration but there's a number of other devices people use so i'm interested to hear what you have. Thanks
So the Resmed machines won’t transmit their data and the Phillips machines use WiFi and Bluetooth but they slowly kill you with bad foam. Good thing these aren’t the only choices for Cpap machines.
I think you summed it up pretty well mate. Cheers
What can I say you're fantastic! Thanks for all the info and all your help.
Thanks Sylvia, hope you're well :)
I am thanks Nick and hope you are too.
Thank you for posting this, just started using your APP. The APP looks awesome, just waiting for the data to load from my SD card.
This happened to my brand new (February 2022) ResMed 11. I heard to rush out machines, they used the old chips and didn’t care that we would be unable to transmit. This stinks because I am brand new on CPAP, so I’m in the process of proving my initial compliance and I am so angry. I really appreciated your video. I have found your videos have helped me so much. I had no idea what had happened. Thanks!
Hi Tracy, could you send me an email at cpapreviewsaus@gmail.com as i’d like to ask you a few questions. Thanks 🤝
@@CPAPReviews Perhaps same with me. I am in the US using a ResMed AirSense 11 AutoSet and am having difficulty transmitting data… even to my phone using Bluetooth (I have had to reconnect multiple times)… and even with power cycling. Want me to e-mail you too?
I just bought an Air 11 from a second hand source. It's brand new in the box. I wonder how I can verify that it has 4G and not 3G?
You have a great channel with wonderful information....GOOD JOB
Thanks for the great comment mate. Really appreciate it
Thanks Nick, I just use the SD card into SleepHQ for some funny reason the modem is not working in my AS10. Keep up the good work Cobber
G'day Joe, being an Aussie you shouldn't have any issues with the cell modem? Perhaps give ResMed a call and see what you can find out. Glad to hear you're enjoying www.sleephq.com mate. Lots of great new features coming soon also. Stay tuned mate
@@CPAPReviews it's just Vodafone In my area works in the kitchen but not the bedroom, Poor coverage
Leave it to our beloved Uncle Nicko and best mate Adam to come to the rescue. SleepHQ is so awesome. Cheers and hugs mate! 😘
Cheers to you Kath! Some really cool features coming very soon also. I think you're really going to like our SleepHQ journal and advanced reporting
@@CPAPReviews Hey Nick…I did a follow up with Jason (about 5.5 months later than I should have) and rather than sending along screenshots from OSCAR, I sent him an invite in SleepHQ which he liked reviewing. Loving this new platform a great deal. You and your best mate Adam “knocked it out of the ballpark” (an American saying).
Wrap your Resmed 10 in aluminum foil, create a Faraday Cage and screw them! All joking aside, here we are once again finding out how Big Brother is watching us. 1984 is really on top of us. Thank you for bringing this to our attention! Kudos to you man!!!
You're welcome brother haha
It's not just Resmed CPAP/APAP, Heart monitors ( Medtronic's Monitors and Defibrillator's also are 3G Wifi.) I have both.❗ Cheers from Deer Park, Tx.🤠
Wow! Thanks for the heads up legend 🤝. Even more proof this is a big deal 👋
David, I did not know that you are a CPAP user. So am I since last December last year.
Bob Hawkins
My airsense have a moden 2g and it´s working, i´m from Mexico. Cheers!
Thanks for the info mate. All the best from Melbourne :-)
@@CPAPReviews and now i also use sleephq, it works great!!!, tnks!
Funny thing, I had a long talk with a Verizon technician, and he told me that at least in the United States 3G and even 2G will continue to have connectivity. Resmed connectivity issues were company issues related to proprietary software. My 3G AirSense 10 data stopped working about 6 months ago, and we were told we would need to install an SD card and bring it to the Dr. Office a month ago, all those 3G machines came back online.
Hi Archie, very interesting mate! Thanks for sharing the info. Check out try.sleephq.com and thank me later. It's free to use
Thanks Nick, great info!!👍❤️ Figures..my Resmed10 was just paid off by my insurance co... I've had it about 14 mos. Maybe it's a 4G modem? Will have to see. I still get the info from the My air app, so who knows. All the best Nick!!❤️
Nice one Pam! Good luck
Thanks for explaining this situation!
Welcome mate
I had no idea, and sure enough my resmed stopped transmitting data April 26, 2022..now I know, thanks
Yes, I am a commercial driver and I just renewal my medical. It is kind of hassle to take a day off and take my SD card to the clinic and get a printed report. My doctor order a new CPAP machine and hopefully will be AirSense 11
Wow thanks for the great advice your video has been very informative
Glad you like them Lenny. Thanks for the kind words
Resmed must be S-P-E-W-I-N-G! With the shortage of 4G modems .... well, they are not getting free data now. Hahahahaaaaaa
I so wish I'd known about the iDisk! Bluetooth .... that would be awesome!
Hello dear friend! Thanks for your wonderful comment. ResMed certainly are not short on data. They have billions and billions of nights. It's not really a problem for them as such as they're still pumping out the old 3G versions here in Australia. It's more a problem for the consumer and / or the doctors who remotely monitor patients etc. It's hard to believe they didn't include bluetooth in the AirSense10 or the ability to add external wifi. It's just a dumb move from the 'market leader' . All the best. Nicko :)
@@CPAPReviews If the modem issue was relevant in *Australia*, are you saying that ResMed do share the CPAP user data that they do steal with the customers nominated sleep therapists?
I would also suggest that while ResMed do have billions of nights of data, that old data has nowhere near the same market value that up to date data does. I am happy to give my data over when I am given a choice, and when something is offered in return for that data. ResMed fails on both. :-)
I got mine in January(traded in my Phillips 'DeathStation' on it)...has a 4G card but the reception via Vodafone is really ordinary
Thanks for the information Mark. Much appreciated
Okay CPAP Savior, what should I do now. I’ve removed the toxic foam from my Dreamstation APAP machine like you recommended. Still waiting for Philips to do something, but don’t want their stuff anymore. Now I am due for a new machine that Medicare will cover. What machine should I ask my doc to write a prescription for?? Philips and Resmed are scary so what’s a person to do??? Any advice?
Hi Doreen, ResMed's not really scary, they're just a typical corporation with shareholders. The AirSense 11 now has bluetooth and they should all be 4G. This is your best option for medicare. Don't go anywhere near Philips
This pisses me off and I haven't been connected in years. Still using the machine but since I switched medical providers I'm looking into a different machine. Thanks for the info. ... J
Hey Nick, mine quit updating on the 14th. Everything is there up to that point. Mine showed CDMA on the label, and in the diagnostic screen, and the signal level is now -120dBm, which is the noise floor meaning there is no signal there anymore. :( Decided I absolutely won't be buying any unit that uses the public network, it will have to be Wifi or Bluetooth to my phone, period. Thanks for the advance heads up, you nailed it!
G'day Jim, thanks for info brother. Yeah it must have been this month when some carriers starting switching off the signal. I imagine over the next few months we will be seeing thousands more comments like this on the video as more carriers switch it off. I don't think people understand how crazy it is that the 'market leader' only has one mode of data transmission and one that is failing! It's not good enough. Cheers for the support legend. Nicko
My Airsense 10 CDMA went offline on 4/17. Thank goodness the VA sent me an Airsense 10 4g this week.
Great to hear it mate. If you don't mind me asking, when did you receive your initial device (The CDMA version). Cheers
Are you not going to harvest the data mate? To be clear I think you should and you can have mine. I just kinda expected you'd be making a point of being upfront about it. Maybe it'll be there when I go make an account later the interface looks nicer anyhow. If you're not asking people to opt in to let you have a slice of the data pile you should be and if you are you should say have said so in this video with enthusiasm for what your hoping to get out of that data mine. Honestly your enthusiasm is contagious my freind and I'd be interested in a video on just what you've been able to learn if anything with access to that much data vs already a carrer in the feild.
G'day legend, thanks for the great comment. Absolutely we are and i can't wait to start big anonymised statistical analysis of all of it. It's already absolutely fascinating. This is going to open up so many doors that were previously locked tight. Imagine comparing the average AHI of ResMed users Vs Philips users or the average auto pressure etc. We can also compare countries, genders and how bunch of other stuff. We have a great privacy policy mate that you can read here - sleephq.com/privacy . It's an easy read and you might even have a laugh in parts. Basically you guys are in total control. We've given you the power to upload, share and delete your data. It's exciting times mate. Cheers
Thank you for saving us
Anytime my friend
It's now the 1st week of May. My machine stopped sending data on April 12th. I didn't even know it. It still works fine. I don't check it that often. My provider wasn't even issuing SD cards. I had to pull the card out of my S9 in order to have one.
Thanks for sharing your experience mate
I love my older resmed 3G. I don’t care that it doesn’t work with the app. I’ve tried other 3G’s 4G’s and they dry my mouth out no matter which setting I use. It’s gone way past its life expectancy. I’m hoping to find another one just like mine. I bought one not realizing there’s a newer 3G that does work with the app, but I don’t like it.
I moved from usa to turkey and I noticed 21 days after moving, my CPAP is no longer uploading data to the app. Any idea why?
I’m in a regional area and had to upgrade from a 3G to 4G last year. Exact same machine.
Thanks for sharing the info mate
4G model of Airsense 10 is available in Australia now. I bought mine in Sydney last month May.
Nice Akubra, mate.
I have a resmed 11 and it won't connect wirelessly anymore either.
Hi Clovis, Hmmm, that's very strange. All the AS11 devices should be 4G. Perhaps you are not located close enough to the cell tower? Very strange. Perhaps give ResMed a call and please let me know how you go as i'm very interested. Thank you
Nice new Siri voice you found there Nick ;)
hahaha Thanks Johan
Help... I have air sense 11 auto set... all files load to the SD EXCEPT the DATA logs and settings. Can someone please help have a 8 GB SDHC card installed.. Machine provider wants me to buy their SDHC card for $16... INternet search says my chomebook can read fat 8-16 FAT formats plus
others. What the Hxxx is going on. YES I formated to fat32 as a standard.. infact I tried it with out formating and got the same results. AM I missing something?
G'day mate, that's really strange, I imagine they are on the SD card but for some reason not showing the Chromebook. SD cards can be annoying at times. Let me know if you figure it out
Thank you!!!!!❤
I bought a Resmed 10 a few months ago, but it was the wrong one, I needed a VPAP. So I returned it for a refund. Luckily I'm not stuck with it. I wonder what their fix will be for this.
So, how do I kill my ResMed 11's uplink to the Mothership or should I? I don't have anyone monitoring my compliance at the moment.
G'day Steve, It's a great question mate. With the Old AirSense10 you can take of the face and side plates and then disconnect a little cable but now i believe they have hard wired the cell modem onto the main pcb (i'll have to double check) so the only way to stop transmission to the mothership is to put it in 'flight mode' which will stop the signal. ResMed has however also made that annoying because each day they will keep trying to get you to take it out of flight mode with screen prompts and stuff so it just becomes frustrating. Once again, it's by design. They won't settle for anything under 100%.....Well that was the original plan anyway. Cheers
@@CPAPReviews Thanks much for such a quick response! I really appreciate your content! 😁😁😁
3G network has been marked to start shutting down in June 2024. We have been told this so as to change out 3G modem on security systems
I'm a truck driver and I have a sinking feeling this is gonna end badly for me at my year physical. I showed them the resmed app with compliance and they didn't accept it. I had to get a printout from the medical supplier. Oh well the card is in not my fault they shut the 3G down.
G'day legend, jump on www.sleephq.com where you can upload that SD card data straight to the cloud and then share you profile directly with your cpap provider / clinician. We're also working on advanced reporting so you can easily create and share a PDF. Cheers brother. Nicko
@@CPAPReviews thanks man! I’ll check it out
Hi Nick, SleepHQ looks great could you tell me if I can use it with my ResMed Lumis ST-A 150 BiPAP machine, if not are they working on it to work with mine and other different machines, I can’t even access my data through the ResMed app, only the hospital can, keep up the great work mate.
Hi Ian, thanks buddy. We're certainly off to a great start. You might not have full functionality as we've only built out the CPAP / AUTO stuff but the Lumis will have the same files / folders on the SD card so the import should work and you should be able to get probably 90% of what the info the other Autoset/CPAP get. It's just not customised for BiPAP. Jump on mate and have a go. It's free. All the best. Nicko
@@CPAPReviews Hi Nick, thanks for your help I managed to upload my data to SleepHQ, I can finally view my sleep data and not just the useless data from my BiPAP clinicians menu, thanks again mate👍
If Resmed provided an easy way to change the modem then that would also give the user an easy way to remove the modem completely.
Well.... it is just a planned shutdown for those devices that want that remote control. I just have to send the SD-card manually anyway since always with post. And the rest... just have to replace them in some time.
I use OSCAR for a program for reading the data anyway.
Others like Philips devices don't work this way anyway ;-) need to be replaced too for other reasons recently...
And 'my' works with 2G all the time and 1G since forever and those networks are still up and running here in the Netherlands. And 2G will be running here for a long time to come because sooo many other devices like smart meters (electricity and gas) work with 2G only too.
My Airsense 10 is still working, but for how long is the question. I've asked about 4G Modems and was told none available and to check again in 6 months time. Not good. Thanks Nick.
Thanks for sharing the info mate. Are you an Aussie?
@@CPAPReviews Yes, Gippsland, Vic.
I think my Aussie sponsor has some 4G ones available - cpap.review/airsense-10-aus
Thanks for the update. Last year I transitioned from S9 to dreamstation just before foamgate. If these companies have the ability to communicate with our machines why do they not send this information to the machines. How easy would it have been for resmed to send warning to all 3G modems update was required? Just like why did Phillips not send out foam warnings to dreamstation? Any way. Was waiting for the airsense 11 to drop in Australia while still using old transcend travel cpap (would like to use S9 in wardrobe but burning smell when in use) but now I think I will get the 3G s10 with no communication to the mother ship (hopefully will be discounted)
G'day mate, that's a very valid point you make! These companies are so obsessed with data and being cloud connected but as soon as there's a problem they forget how to use it to communicate with their customers. Let's not even talk about their social pages also which go completely silent. You could always get a an 3G AS10 and use my www.sleephq.com for data reports mate. Just remember in Australia it will be a few years before they switch off 3G so it will still sync with the mothership for a while unless you disconnect the modem internally . All the best legend. Nicko
What carriers are used by the ResMed CAM (cell access) devices?
I wouldn't think private insurance compliance requirements will be a big deal. The devices being manufactured now are using 4g or 5g antennas. And private insurance only cares about your first 30-90 days. After that they don't care if you're compliant because they've already paid for the machine at that point. I believe the same is true for Medicare and medicaid in the US.
Most US people are on resupply programs ( for mask parts and accessories ) and have to show continued compliance forever. Furthermore Resmed is still manufacturing 3g autoset versions. I bought one brand new manufactured in late 2021 👍
@@CPAPReviews maybe I'm in the minority but my US insurance does t require compliance beyond the initial 30 days just to pay for the machine.
My Resmed has not sent data last 3 nights. It must finally be no 3G anymore.
Yep, it has begun. Can always use my www.sleephq.com 🤝
Nick I'm in the UK can you please send me the link for the SleepHQ.
sleephq.com
Hey Nick,
Just came across your channel and find it invaluable to CPAP users. My problem is, I have a 3G ResMed AirSense 10 and would like to use the SleepHQ website to upload my data but can't get the files from my SD card to upload into the program. Am I missing something? I did what you explained but when I click on the "upload" button, nothing happens.
Yet, i want to pull out the resmed sim card.
I uninstalled airview from my phone.
It's not too difficult to unplug the cellular modem if you want - ruclips.net/video/DESXRIozdLQ/видео.html
@@CPAPReviews thank you
I was wondering why mine just up and stopped transmitting.
Yep. A lot of people are
@@CPAPReviews thanks for what you do. I tried contacting resmed and got no answer or response.
It’s not a real problem I don’t use the app and the unit is in flight mode.
not a big deal for a lot of people mate. Nice one!
I have a ResMed AirCurve 10. It has a slot for an SD card, but there is no SD card in it. So there is no way to get my data to sleephq?
Just buy one mate. They’re bery cheap these days. 16gb should be plenty 🤝
A 4 gig card is what goes in there. Too big and it will reject it.
Didn’t this happen with 2G
Yep. They've been through it before mate
Mine says "CDMA". What does this mean?
Hi Nick. I got the 3G Resmed but it is still sending data. No drama if it stops anyway I suppose for me. Great videos mate.
Thanks for the info mate. Yep it won't be a complete blackout all at once but over the next few months more and more people will be affected. Glad to hear it won't bother you though. Cheers
Only thing to do now is purchase a new cpap machine
Their new machines don't even have cellular modems - ruclips.net/video/GyxF8C9VExc/видео.html
So what so I do next are they gonna upgrade the machines
Bring it in ResMed and they upgrade it to 4G?
G'day legend, yeah it's a great question. Apparently that is the standard response ResMed is providing to customers however my follow up to that would be, 1. When will you have them available? 2. What is the process? IE. Do i have to ship in my unit and if so how long until i get it back? etc. There's a lot of unknowns which is shit form on behalf of ResMed PR. Cheers
Don't feel bad about this since sleep hq exists
You're a legend Ben
I wonder how this is going to effect my insurance purchased ResMed, I mean they are the one that actually owns it. And if they don't get my data, then what? Because they need to see at least 40% usage from my machine. Guess I'd better find out if they are going to get me another machine.
But I honestly don't care that ResMed collects my CPAP data and no one else should either. Come on, more people post personal information about themselves on social media, pictures of their families, their vacations, their house and cars they drive.
Okay SleepHQ looks interesting but I'm assuming it's not free and honestly it kind of sounds like you were selling it because you get a kickback.
Hi Dan, let me know how you go with the insurance stuff mate. I'd be interested to know :questions:
Regarding the collection of data. It doesn't really matter who the company is or why they are collecting it. If medical companies no longer have to ask for consent to collect and use our personal health data that's a big black hole buddy. And surely it wouldn't kill them to have a 'turn off' button in the menu. Social media posts are one thing, but medical data privacy and consent is on another level. We've just witnessed this first hand over the last year. Regarding www.sleephq.com , it's mine mate. I built it / own it. And yes, it's free.
All the best legend. Nicko
I was told I have to take my machine to my supplier(in my town) or to my Dr to get the to download the data for the insurance to keep paying. FYI
@@CPAPReviews well again I could care less that they get my sleep data. It’s not like they have my bank account number or anything. It seriously doesn’t matter.
But I will give you praise on your software and will have to try it out.
Hi Paul, appreciate the info mate. Nick
@@Resist4 all good mate, i don’t really care either i just believe every company should ask consent. Enjoy the platform brother 👍
Did you just delete my feedback?
Hi Colin, no i didn't. Cheers
Thankfully mine still transmits
Glad to hear it Loretta
Ok here is my $1,000.00 (US) question. Can I purchase a 4G modem and swap out the module to get this to work again?
Anyone?
Or am I going to have to go through the whole sleep study nightmare again???
G'day, not at this stage mate. ResMed can't even buy them which is why they are now building out devices without them - ruclips.net/video/GyxF8C9VExc/видео.html
Not sure this is a crisis! I don't use any of it anyways. I have my sleep Dr look at the data once a year and we make adjustments. Works fine that way.
Certainly not a ‘crisis’ but as i put it ‘a pain in the ass’
@@CPAPReviews I'm finding cpap in general a pain in the ass, but necessary. Lol
Bahahahahahahah . It's not much fun industry FULL STOP!
@@CPAPReviews i started cpap 3 months before the recalls began. Been a rough way to start this journey. Thanks so much for all the guidance and help through it!
Verizon shuts down 3g on dec 31 2022
Talked to resmed there will be no modem upgrades for 3G machines, only option will be memory card or take your unit with you since it has eternal memory. Guess will remove app
This is my second machine so im just going to remove sd card from first and put in this until insurance supplies new one. Dr is going to to put some effort into it
Oh wow just went into clinical menu and it says at&t network and 4G modem. Im ok
3G Gate
Haha yep
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