Reading all these reviews that complain about needing to set up a Garmin acct. Why the heck would you buy a Garmin scale without having a Garmin acct?? 😂 The main attraction to this scale is it links to my Garmin account and will update my profile with this information automatically.
Setup took 10 minutes not including reading the guide. Weight is in line with my old scale, body fat within 7% of DEXA. No idea how close it is on water mass and such. Unlike seemingly many others on here, I'm not an elite athlete who needs absolute precision. It gives me data that seems consistant and accurate enough to monitor my health and fitness. Overall 8/10
😂 I just set mine up in 5 min, works great. What the hell is wrong with people having a hard time, it's pretty straight forward, even comes with a quick start guide I didn't read.
Adding a secondary user took awhile for me! The luxury of being a life-long IT Technician made the ’add another user part’ a frustrating 15 minute journey, but my fiancée is now added. However, for the regular layman or someone not in IT, I can imagine it’s a complete nightmare. The Interaction Design team over at Garmin needs to work EVEN HARDER. Plus, the scale should be able to be just that, initially- a scale with just weight measurement. Without the need for additional configuration through neither Bluetooth nor WiFi. I paid 1390 SEK for mine (discounted 400 SEK) and I still feel a bit robbed. Garmin made a tethered appliance and if that’s ’the future’, I’ll be packing my bags today.
Hi there, Hammid! I'm sorry to hear that you had some troubles adding a second user to your Garmin Index S2 Smart Scale. We're always looking for feedback like this. If you'd like to share this directly with our product developers, please take a moment to suggest this to them at the following link: ms.spr.ly/6058wR1iI (KS)
Have to agree. Connecting was a pain in the proverbial. I had to restart my phone numerous times and turn off every other bluetooth device in the area. I gave up trying to pair my wife's phone as well
switching user on scales are nightmare. it would be better to choose user before you step on scale, then after scale automatic figure it out on his own and send data to incorrect profile. i have only 2 users for now. can imagine what hussle will be if users will be more.
This is so frustrating. There's more than 10Kg between me and my wife and the scale confuses us. Then it's impossible to actually change the user. Ugh.
I'm tossing up whether to give up on mine and send it back. It just shouldn't be this hard to add another user. Wish I'd seen this video and all the negative comments about how tricky this is to set up before I bought it
Like many others, setting up myself (existing Garmin user) was not too bad. Trying to add my wife, who had to create a Garmin account, was a nightmare. She has to use the “?-account” (which itself is a bad presentation. It makes the user think something is wrong. Displaying something like “Guest” would be clearer). Weighing yourself and then tapping to your account seems backwards. The weight number seems accurate. The other metrics look very wacky. I just retired a 20-year old Tanita body metric scale for this Garmin. The Tanita was far better, even at 20 years old. This is a clumsy attempt by Garmin to expand their ecosystem.
Guys,it took me i while but i managed to configure the scale,now it works. My problem is the beside the weight it doesn't send any other information to the app Somebody can tell me why?
Hi, Carlos. If you don't set up the scale through wifi it will only provide you with the weight. So in order to get all the data you'd need to set it up through wifi. If we can answer any other questions please let us know. *MH
My wifi network changed today and no matter what ido. The app can not find the scale even tho it’s sitting beside it and I hit the reset button on the bottom. It I’d not open up after in Bluetooth mode and the app just circles unable to connect 😩
That's no good. I'm sorry to hear that. Please head to the link here, scroll down to the buttons. If chat is presently open, you can click on that and start a live conversation with support. Otherwise, jot down our contact info from the "Call" button and give us a call during business hours so we can get you up and running. bit.ly/GarminContact-US -JPK
You will need to verify your account through your email first. Make sure both the phone and scale are very close together. Try taking the batteries out and repeat process after verification through email.
My scale started scale wrong weight, tried everything I can do, shuts off about 7hours, change brand new batteries, restart N times, reset N times, same issue persists!! It scale everything 15 kg-20kg lower. I have to do math +15kg +20kg everytime..... I feel defeated by this stupid scale.
Easy setup through app.. after that adding user was tough.. but got it figured out., all done through your own app.. must have other user accept invite and they just show up on scale.. if other user privacy is set, have to allow before they can be seen.. I like its data.. not sure at this time how accurate..
So, I am 5'8" and weigh 165 lb, and have six pack abs, and according to this scale, I have a BMI of an overweight person. I thought this was for athletes? Could I be doing something wrong?
Great question! Because of how the Index S2 Smart Scale gets the metric information, it would only give you weight and weather info. Essentially, the Index S2 sends a signal from one foot, up the body and down to the other foot to get the metric information. ^DK
Cheap Huwei scale: Turns on rapidly and measures when standing on it Expensive Garmin scale: Need to poke it with foot for it to slowly turn on and inconsistenly at that. Why cant i just stand on it instead of this unrealiable foreplay ritual? Im watching this video because it makes me doubt if i even do it correctly. Even if i was mentally ill and had negative IQ, a scale should never leave the user in doubt on how to turn it on...
I came here to write exactly this comment. Tapping before usage is excessive. It's also slow and inconsistent. I had to read the manual to make sure I'm doing it right -- one tap or double, anywhere on the scale or only on the display, or on the logo bar? So frustrating.
I'm having the same issue with even turning the scale on. It is so inconsistent with coming on so I have not figured out whether to tap hard or soft, and where on the scale will do the trick. I just got this scale a few hours ago, anticipating loving it, even after reading a lot of these comments. Many of the negative comments I felt I could attribute to user error, but having experienced the same issues I am having a serious case of buyer's remorse. I think I'll be returning this tomorrow.
@@username-mu8yf This scale is crap and way too expensive for how poor it is. She really disappointed me because she gives the wrong fat ratio. I just had a DXA and Bod Pod measurement, which is the most accurate there is, and I was measured with a 7% body fat percentage. When I have the Garmin Index™ S2 Smart Scale measure me, the scale says I have a body fat percentage of 19%, which is twice the correct amount. This scale cannot be said to be useful as it clearly does not work. Returned and received a new one, but it was not a fault in the scale. The scales are simply not able to measure correctly. I'm told this happens most if people have a very low body fat percentage but a relatively good muscle percentage. If it is the case that the scale cannot handle people of that body type, it should be stated in the instructions, or at least the scale should not be sold under the pretense that it is fairly accurate in estimating body mass ratios when it is not at all. I don't know if it can estimate fat mass in people with a lot of fat, and if it does, the scale should be sold under the sign that it can't accurately estimate fat mass in thin people.
What a great device. IF IT WORKED. This is the biggest POS I’ve ever purchased. I have reset, removed, and re-added the scale over 10 times. It will not recognize other users, and it loses me after 24 hours and I have to reset again. It’s going back and I would advise no one purchase this $150 paperweight.
I'm sorry to hear you're having trouble with the index smart scale. We would love to help with this issue. Please reach out to our support team by using one of the contact methods listed under the "Contact Us for More Help" section here: ms.spr.ly/6051ZcUJU {IK}
This is the most expensive scale on market and only works with Garmin connect accounts for BMI, etc. every single user needs a fckn account. It took me more than a hour to just add only one user. This is so complicated and did not work on first try. Very lame
I'm unsure what you're referring to. Please send us a DM on Facebook (m.me/GarminFit) or Twitter (twitter.com/GarminFitness) with more detail so we can look into this for you. ^DK
Just got this scale and it is extremely inaccurate on everything except weight. I am 5’9” 152 lbs and very lean with 6 pack abs and it says I have %18 body fat. According to my last InBody scan I had at the gym, I was just under %8. If you want this for metrics other than weight, you will be disappointed. I will be returning
This scale is crap and way too expensive for how poor it is. She really disappointed me because she gives the wrong fat ratio. I just had a DXA and Bod Pod measurement, which is the most accurate there is, and I was measured with a 7% body fat percentage. When I have the Garmin Index™ S2 Smart Scale measure me, the scale says I have a body fat percentage of 19%, which is twice the correct amount. This scale cannot be said to be useful as it clearly does not work. Returned and received a new one, but it was not a fault in the scale. The scales are simply not able to measure correctly. I'm told this happens most if people have a very low body fat percentage but a relatively good muscle percentage. If it is the case that the scale cannot handle people of that body type, it should be stated in the instructions, or at least the scale should not be sold under the pretense that it is fairly accurate in estimating body mass ratios when it is not at all. I don't know if it can estimate fat mass in people with a lot of fat, and if it does, the scale should be sold under the sign that it can't accurately estimate fat mass in thin people.
Totally disappointed by the accuracy of this scale. As a 15-year fitness industry professional, I've easily stepped on over 50 devices with the same technology. Margin of error for my scale was +7% compared to an average of other devices I've used (which have four points of contact). I'm 6 feet tall. Garmin seems to think my skeleton only weighs 9 lbs. I want to like this company, but between my digital display on my watch fully disappearing and this scale, I can no longer confidently recommend this company.
Found this guidance online: "Bone content is the percentage of bone mineral as compared to total body weight. The average bone content for adults is 3-5%". I believe it doesn't include bone marrow weight (which is perhaps why people are sometimes surprised by how low it is). Sounds like yours is approximately in line with expectations. My scale seems to be perfectly accurate in measuring weight. When it comes to body fat percentage, well all these scales (not just Garmin) have inaccuracies. General opinion is that, for lean people, the body fat is overstated while for heavier folks the body fat is understated.
Hi there! In order to sync the Index S2 Smart Scale with Garmin Connect, it must be paired directly through the app and connected to a compatible Wi-Fi router. For additional information on the Wi-Fi requirements for the Index S2 Smart Scale, please visit ms.spr.ly/6059kgMDf (KS)
Setup was smooth for me. I get the weather info in degrees F. Is there a way to change to degrees C? (Note: I want to keep my weight displayed in lbs if possible).
For the weather, I had to hold the reset button, I think I let go when it showed a gear icon. it showed a bunch of info, then press reset button until shows the F and C and pounds, and then hold reset until it moves from F to C. Hope this helps.
Ive had to reinstall this 6 times already since i got it 2 hours ago. Its not easy and it doesnt work right. Its full of bugs. If you click reset it loses all user information.
Hi Garmin, I have registered a user. However, it didn't appear on the scale or sync with the scale. Every time, I weigh, it only shows the profile body pic with a question mark (Guest user). When I tap to find my initials (registered to my garmin connect), I couldn't find them.
Hello, Aizad. Thanks so much for reaching out. I'd like to get you in contact with our Product Support team so they can help out and get more information: bit.ly/GarminContact-US *MH
Hi there! The Index S2 Smart Scale can measure body fat percentage. For additional information, please visit support.garmin.com/en-US/?faq=PInxAYu1UW47KXrLyvvKZA (KS)
You're welcome to submit any feature requests or improvement suggestions directly to our engineers via the Garmin Ideas Portal for future consideration: www.garmin.com/ideas Kind regards, (KS)
@garmin support I am trying to set up 2nd user but unfortunately no luck as I keep getting this error „you have reached the limit of 5 pending connections….” There are no pending invitations on my account ( I am the only user of Garmin scale) or my husband. He even set up a new Garmin connect profile but this didn’t resolve it. Please can you advise? Thank you
Thanks for reaching out, Brooke. If you're seeing issues with accuracy, please reach out to our support team at the following link so they can get more information and further assist you. You can contact them at the link below. bit.ly/GarminContact-US ~JH
Well, Fitbit scales don't synch directly with Garmin Connect smartphone app, so I expect the same is true in reverse. I heard there is a third-party app that communicates with the Fitbit scale and transfers the data to Garmin Connect (and maybe that App also works in reverse?). It is not free though.
Don't buy this scale!!! It's slow, unreliable, poorly designed and very expensive. I just got it yesterday, but after a day of struggling with turning it on, setting up and resetting again (after it froze, lost connection and got stuck) I'm going to send it back.
I'm having the same issue as I type this. Just got this brand new scale a few hours ago and already had to do a manual software update which messed something up so now I can't even connect to the Garmin app anymore. I think I will be returning this tomorrow, unfortunately. I really thought I'd love this scale and am trying so hard to be patient, but everyone that has said it is right: just not a good product.
This scale is crap and way too expensive for how poor it is. She really disappointed me because she gives the wrong fat ratio. I just had a DXA and Bod Pod measurement, which is the most accurate there is, and I was measured with a 7% body fat percentage. When I have the Garmin Index™ S2 Smart Scale measure me, the scale says I have a body fat percentage of 19%, which is twice the correct amount. This scale cannot be said to be useful as it clearly does not work. Returned and received a new one, but it was not a fault in the scale. The scales are simply not able to measure correctly. I'm told this happens most if people have a very low body fat percentage but a relatively good muscle percentage. If it is the case that the scale cannot handle people of that body type, it should be stated in the instructions, or at least the scale should not be sold under the pretense that it is fairly accurate in estimating body mass ratios when it is not at all. I don't know if it can estimate fat mass in people with a lot of fat, and if it does, the scale should be sold under the sign that it can't accurately estimate fat mass in thin people.
An example of a product that collects the right information but delivery is poor. Nobody is going to view their info on their scale. You stand on it, let it scan, then get off it and move on with your day. Review details in the app on your phone later
You do have that option you know...what if you are really butt naked and the phone is in another room and really excited to see how much weight you lost after you ran for 2h.
@@larionciprian2151 If you want to measure the amount of water weight you lost during a 2hr run then you need to measure yourself immediately before and immediately after. Highly unlikely this product would be used for that. It's a bad "feature".
You wish it was a correct info. It shows me 28% fat, I am a Semi-Pro rider ahah, 28% its funny and every day it jumps these numbers out of nowhere, like i ate +10000 calories in the evening. Useless product for this price
@@SpeedBoosted136 This scale is crap and way too expensive for how poor it is. She really disappointed me because she gives the wrong fat ratio. I just had a DXA and Bod Pod measurement, which is the most accurate there is, and I was measured with a 7% body fat percentage. When I have the Garmin Index™ S2 Smart Scale measure me, the scale says I have a body fat percentage of 19%, which is twice the correct amount. This scale cannot be said to be useful as it clearly does not work. Returned and received a new one, but it was not a fault in the scale. The scales are simply not able to measure correctly. I'm told this happens most if people have a very low body fat percentage but a relatively good muscle percentage. If it is the case that the scale cannot handle people of that body type, it should be stated in the instructions, or at least the scale should not be sold under the pretense that it is fairly accurate in estimating body mass ratios when it is not at all. I don't know if it can estimate fat mass in people with a lot of fat, and if it does, the scale should be sold under the sign that it can't accurately estimate fat mass in thin people.
@@ValdimarHelg it's a acam, but people keep buying. Same goes for almost everything in the world unfortunately, i have tons and tons of examples: GoPro, HR measuring of garmin watches, Temperature sensor of smart watches, even EURO5 standards are a scam, because they measure 1000hp cars at idle etc. :))) We live in a world where stupid people create demand and the scammers just supply it
@Ben X That's true. She might prefer it to her phone, smart assistant, digital thermostat, tv show, radio show, family member, news paper, co worker the day before, friendly neighbor. I'd much prefer it on my bathroom scale as the last bit of information to scroll through with my foot.
@@Eccentech The thing is these additional features which you can easily find on just about any other device are a distraction. They're trying to distract you from the fact that this cannot actually measure body fat percentage accurately, which is the main reason why people are interested in it. You can get every other functionality on this one here on scales that costs as little as $13 on amazon
@@Eccentech This scale is crap and way too expensive for how poor it is. She really disappointed me because she gives the wrong fat ratio. I just had a DXA and Bod Pod measurement, which is the most accurate there is, and I was measured with a 7% body fat percentage. When I have the Garmin Index™ S2 Smart Scale measure me, the scale says I have a body fat percentage of 19%, which is twice the correct amount. This scale cannot be said to be useful as it clearly does not work. Returned and received a new one, but it was not a fault in the scale. The scales are simply not able to measure correctly. I'm told this happens most if people have a very low body fat percentage but a relatively good muscle percentage. If it is the case that the scale cannot handle people of that body type, it should be stated in the instructions, or at least the scale should not be sold under the pretense that it is fairly accurate in estimating body mass ratios when it is not at all. I don't know if it can estimate fat mass in people with a lot of fat, and if it does, the scale should be sold under the sign that it can't accurately estimate fat mass in thin people.
This scale is pathetic. Before you buy, google around on this thing. It is insanely inaccurate on everything but weight itself. Especially body fat is hilarious, almost always 5 to even more % higher than what you actually are. Do not buy.
This scale is crap and way too expensive for how poor it is. She really disappointed me because she gives the wrong fat ratio. I just had a DXA and Bod Pod measurement, which is the most accurate there is, and I was measured with a 7% body fat percentage. When I have the Garmin Index™ S2 Smart Scale measure me, the scale says I have a body fat percentage of 19%, which is twice the correct amount. This scale cannot be said to be useful as it clearly does not work. Returned and received a new one, but it was not a fault in the scale. The scales are simply not able to measure correctly. I'm told this happens most if people have a very low body fat percentage but a relatively good muscle percentage. If it is the case that the scale cannot handle people of that body type, it should be stated in the instructions, or at least the scale should not be sold under the pretense that it is fairly accurate in estimating body mass ratios when it is not at all. I don't know if it can estimate fat mass in people with a lot of fat, and if it does, the scale should be sold under the sign that it can't accurately estimate fat mass in thin people.
Why the f*** is it limited to only 4 character names? You could literally show my full name and my profile picture... it would be a lot better user experience!
Don't touch this product. Is a rip off for such a amateur product. I have a smart scale 5 times cheaper than this and works 10 times better. They do OK watches, buy they haven't figure out the scale yet. Very disappointed with this product
We're sorry to hear about your experience and would love the chance to rectify any issues you're having with it. Please send us a DM on Facebook (m.me/Garmin) or Twitter (twitter.com/Garmin) with more detail so we can investigate and troubleshoot. ^DK
@@josephpower1838 have you tried stepping on and off repeatedly? Mine was showing up to 2kg difference every time…so it was a different reading for each measurement. Not sure if I got unlucky with a bad one. The screen also started to show random lines only after 2 months from purchase
@@josephpower1838the fat percentage is always off and is a known error since three years that is written in every forum and nothing is done about that since years. Its nice if it is convinient but it is worthless if it measures wrong
I got this scale and the body fat percentage ratings are off the charts all the time compared to cheaper scales which provide more accurate readings and trends. Overall this is an overpriced garbage product.
DON't buy this the Garmin weight scale it SUCKS. Weight measurements are INACCURATE. Two measurements after each other give differences of over 1 kg. So a totally useless piece of equipment. More users have this problem.
This scale is crap and way too expensive for how poor it is. She really disappointed me because she gives the wrong fat ratio. I just had a DXA and Bod Pod measurement, which is the most accurate there is, and I was measured with a 7% body fat percentage. When I have the Garmin Index™ S2 Smart Scale measure me, the scale says I have a body fat percentage of 19%, which is twice the correct amount. This scale cannot be said to be useful as it clearly does not work. Returned and received a new one, but it was not a fault in the scale. The scales are simply not able to measure correctly. I'm told this happens most if people have a very low body fat percentage but a relatively good muscle percentage. If it is the case that the scale cannot handle people of that body type, it should be stated in the instructions, or at least the scale should not be sold under the pretense that it is fairly accurate in estimating body mass ratios when it is not at all. I don't know if it can estimate fat mass in people with a lot of fat, and if it does, the scale should be sold under the sign that it can't accurately estimate fat mass in thin people.
Shitty product regarding body composition that shows....prices of meat from local store. Not more not less. The funny thing is that its a known issue to Garmin, but they can't fix it and just closed potics on their forum, after giving a nonsense answers.
We'd love to help if you're having trouble with your Index Smart Scale, Alex. Please email us at product.support@garmin.com with what's happening so it can be looked into. ^DK
Reading all these reviews that complain about needing to set up a Garmin acct. Why the heck would you buy a Garmin scale without having a Garmin acct?? 😂 The main attraction to this scale is it links to my Garmin account and will update my profile with this information automatically.
Did any of you who are complaining actually red the whole 2 pages of instructions? You know it works just fine if you do that
Setup took 10 minutes not including reading the guide. Weight is in line with my old scale, body fat within 7% of DEXA. No idea how close it is on water mass and such. Unlike seemingly many others on here, I'm not an elite athlete who needs absolute precision. It gives me data that seems consistant and accurate enough to monitor my health and fitness. Overall 8/10
Probably the slickest, quickest, easiest setup of any consumer device I’ve purchased. Well done Garmin
😂 I just set mine up in 5 min, works great. What the hell is wrong with people having a hard time, it's pretty straight forward, even comes with a quick start guide I didn't read.
When does the S3 come out?
I read a lot of bad reviews about the accuracy of this product. Garmin should be able to deliver a better product.
Adding a secondary user took awhile for me! The luxury of being a life-long IT Technician made the ’add another user part’ a frustrating 15 minute journey, but my fiancée is now added. However, for the regular layman or someone not in IT, I can imagine it’s a complete nightmare.
The Interaction Design team over at Garmin needs to work EVEN HARDER.
Plus, the scale should be able to be just that, initially- a scale with just weight measurement. Without the need for additional configuration through neither Bluetooth nor WiFi. I paid 1390 SEK for mine (discounted 400 SEK) and I still feel a bit robbed.
Garmin made a tethered appliance and if that’s ’the future’, I’ll be packing my bags today.
Hi there, Hammid! I'm sorry to hear that you had some troubles adding a second user to your Garmin Index S2 Smart Scale. We're always looking for feedback like this. If you'd like to share this directly with our product developers, please take a moment to suggest this to them at the following link: ms.spr.ly/6058wR1iI (KS)
Have to agree. Connecting was a pain in the proverbial. I had to restart my phone numerous times and turn off every other bluetooth device in the area. I gave up trying to pair my wife's phone as well
alternatively you should use your brain and just follow the instructions. Honestly it felt easy.
I’m no tech wizard, set myself and partner up in 10 minutes
switching user on scales are nightmare. it would be better to choose user before you step on scale, then after scale automatic figure it out on his own and send data to incorrect profile. i have only 2 users for now. can imagine what hussle will be if users will be more.
Wish I’d read the comments here before buying. I just got mine and it’s not looking good. One hour in and I’m very frustrated
This is so frustrating. There's more than 10Kg between me and my wife and the scale confuses us. Then it's impossible to actually change the user. Ugh.
I loved this but now i lost like 8 kg (because of my new work that starvs me) and it automaticly goes to my gf account. Huh.
I'm tossing up whether to give up on mine and send it back. It just shouldn't be this hard to add another user. Wish I'd seen this video and all the negative comments about how tricky this is to set up before I bought it
Like many others, setting up myself (existing Garmin user) was not too bad. Trying to add my wife, who had to create a Garmin account, was a nightmare. She has to use the “?-account” (which itself is a bad presentation. It makes the user think something is wrong. Displaying something like “Guest” would be clearer). Weighing yourself and then tapping to your account seems backwards. The weight number seems accurate. The other metrics look very wacky. I just retired a 20-year old Tanita body metric scale for this Garmin. The Tanita was far better, even at 20 years old. This is a clumsy attempt by Garmin to expand their ecosystem.
Please make cheap one, smart scale support garmin connect
Guys,it took me i while but i managed to configure the scale,now it works.
My problem is the beside the weight it doesn't send any other information to the app
Somebody can tell me why?
Can I still get my weight and body fat If i don’t want to connect with wifi
Hi, Carlos. If you don't set up the scale through wifi it will only provide you with the weight. So in order to get all the data you'd need to set it up through wifi.
If we can answer any other questions please let us know.
*MH
My wifi network changed today and no matter what ido. The app can not find the scale even tho it’s sitting beside it and I hit the reset button on the bottom. It I’d not open up after in Bluetooth mode and the app just circles unable to connect 😩
Same here. Thats why I went to this video.. goddamn.
3 hours now, can't even get it set up. Complete nightmare to set up.
That's no good. I'm sorry to hear that. Please head to the link here, scroll down to the buttons. If chat is presently open, you can click on that and start a live conversation with support. Otherwise, jot down our contact info from the "Call" button and give us a call during business hours so we can get you up and running.
bit.ly/GarminContact-US
-JPK
Same here. I’m one hour in and can’t get it to detect a second user. It’s getting frustrating
I just went through this too. Took forever. Finally just finished
You will need to verify your account through your email first. Make sure both the phone and scale are very close together.
Try taking the batteries out and repeat process after verification through email.
My scale started scale wrong weight, tried everything I can do, shuts off about 7hours, change brand new batteries, restart N times, reset N times, same issue persists!! It scale everything 15 kg-20kg lower. I have to do math +15kg +20kg everytime..... I feel defeated by this stupid scale.
@Penny Harris my scale is garmin index, DON'T BUY.
yes it is a horrible scale
Easy setup through app.. after that adding user was tough.. but got it figured out., all done through your own app.. must have other user accept invite and they just show up on scale.. if other user privacy is set, have to allow before they can be seen..
I like its data.. not sure at this time how accurate..
Mine goes halfway on the connecting bar then fails and I cannot find a fix for it
So, I am 5'8" and weigh 165 lb, and have six pack abs, and according to this scale, I have a BMI of an overweight person. I thought this was for athletes? Could I be doing something wrong?
Please Look Up BMi and learn that Garmin has nothing to do with it.
I am an amputee and have 1 foot. Will the device accurately measure my stats?
Great question! Because of how the Index S2 Smart Scale gets the metric information, it would only give you weight and weather info. Essentially, the Index S2 sends a signal from one foot, up the body and down to the other foot to get the metric information.
^DK
Cheap Huwei scale: Turns on rapidly and measures when standing on it
Expensive Garmin scale: Need to poke it with foot for it to slowly turn on and inconsistenly at that. Why cant i just stand on it instead of this unrealiable foreplay ritual? Im watching this video because it makes me doubt if i even do it correctly. Even if i was mentally ill and had negative IQ, a scale should never leave the user in doubt on how to turn it on...
Unless youre super into the Garmin ecosystem, i really would not reccommend this
I came here to write exactly this comment. Tapping before usage is excessive. It's also slow and inconsistent. I had to read the manual to make sure I'm doing it right -- one tap or double, anywhere on the scale or only on the display, or on the logo bar? So frustrating.
I'm having the same issue with even turning the scale on. It is so inconsistent with coming on so I have not figured out whether to tap hard or soft, and where on the scale will do the trick. I just got this scale a few hours ago, anticipating loving it, even after reading a lot of these comments. Many of the negative comments I felt I could attribute to user error, but having experienced the same issues I am having a serious case of buyer's remorse. I think I'll be returning this tomorrow.
@@wfhalsey1 i would return it. Too late for me unfortunately. The ecosystem is not worth it, and much cheaper scales are much better as well
@@username-mu8yf This scale is crap and way too expensive for how poor it is. She really disappointed me because she gives the wrong fat ratio. I just had a DXA and Bod Pod measurement, which is the most accurate there is, and I was measured with a 7% body fat percentage. When I have the Garmin Index™ S2 Smart Scale measure me, the scale says I have a body fat percentage of 19%, which is twice the correct amount. This scale cannot be said to be useful as it clearly does not work. Returned and received a new one, but it was not a fault in the scale. The scales are simply not able to measure correctly. I'm told this happens most if people have a very low body fat percentage but a relatively good muscle percentage. If it is the case that the scale cannot handle people of that body type, it should be stated in the instructions, or at least the scale should not be sold under the pretense that it is fairly accurate in estimating body mass ratios when it is not at all. I don't know if it can estimate fat mass in people with a lot of fat, and if it does, the scale should be sold under the sign that it can't accurately estimate fat mass in thin people.
What a great device. IF IT WORKED. This is the biggest POS I’ve ever purchased. I have reset, removed, and re-added the scale over 10 times. It will not recognize other users, and it loses me after 24 hours and I have to reset again. It’s going back and I would advise no one purchase this $150 paperweight.
I'm sorry to hear you're having trouble with the index smart scale. We would love to help with this issue. Please reach out to our support team by using one of the contact methods listed under the "Contact Us for More Help" section here: ms.spr.ly/6051ZcUJU
{IK}
It would be nice if u mentioned in this video that doing this method deletes all the existing users off the device
This is the most expensive scale on market and only works with Garmin connect accounts for BMI, etc. every single user needs a fckn account. It took me more than a hour to just add only one user. This is so complicated and did not work on first try. Very lame
What is that darn pin code it keeps asking for? Why are there no instructions about where to find it?
It should be displayed on the scale
@@Kcignatius It wasn't. Took many retries before it showed up
Did you actually managed to fix 'ghost weight' issue that plagued original Garmin Index?
I'm unsure what you're referring to. Please send us a DM on Facebook (m.me/GarminFit) or Twitter (twitter.com/GarminFitness) with more detail so we can look into this for you. ^DK
Just got this scale and it is extremely inaccurate on everything except weight. I am 5’9” 152 lbs and very lean with 6 pack abs and it says I have %18 body fat. According to my last InBody scan I had at the gym, I was just under %8. If you want this for metrics other than weight, you will be disappointed. I will be returning
This scale is crap and way too expensive for how poor it is. She really disappointed me because she gives the wrong fat ratio. I just had a DXA and Bod Pod measurement, which is the most accurate there is, and I was measured with a 7% body fat percentage. When I have the Garmin Index™ S2 Smart Scale measure me, the scale says I have a body fat percentage of 19%, which is twice the correct amount. This scale cannot be said to be useful as it clearly does not work. Returned and received a new one, but it was not a fault in the scale. The scales are simply not able to measure correctly. I'm told this happens most if people have a very low body fat percentage but a relatively good muscle percentage. If it is the case that the scale cannot handle people of that body type, it should be stated in the instructions, or at least the scale should not be sold under the pretense that it is fairly accurate in estimating body mass ratios when it is not at all. I don't know if it can estimate fat mass in people with a lot of fat, and if it does, the scale should be sold under the sign that it can't accurately estimate fat mass in thin people.
do I get this correct, If I have a family of three and one is using Garmin connect, two cannot even weigh themselves?
Everybody can use Garmin scale. Without Garmin App they can observe their body composition results on the scales screen.
Totally disappointed by the accuracy of this scale. As a 15-year fitness industry professional, I've easily stepped on over 50 devices with the same technology. Margin of error for my scale was +7% compared to an average of other devices I've used (which have four points of contact). I'm 6 feet tall. Garmin seems to think my skeleton only weighs 9 lbs. I want to like this company, but between my digital display on my watch fully disappearing and this scale, I can no longer confidently recommend this company.
Found this guidance online: "Bone content is the percentage of bone mineral as compared to total body weight. The average bone content for adults is 3-5%". I believe it doesn't include bone marrow weight (which is perhaps why people are sometimes surprised by how low it is). Sounds like yours is approximately in line with expectations.
My scale seems to be perfectly accurate in measuring weight. When it comes to body fat percentage, well all these scales (not just Garmin) have inaccuracies. General opinion is that, for lean people, the body fat is overstated while for heavier folks the body fat is understated.
What device can you recommend?
Does one have to have a WIFI connection to be able to use this scale? Or is it enough if I just connect it to my phone via Bluetooth?
Hi there! In order to sync the Index S2 Smart Scale with Garmin Connect, it must be paired directly through the app and connected to a compatible Wi-Fi router. For additional information on the Wi-Fi requirements for the Index S2 Smart Scale, please visit ms.spr.ly/6059kgMDf (KS)
Setup was smooth for me. I get the weather info in degrees F. Is there a way to change to degrees C? (Note: I want to keep my weight displayed in lbs if possible).
For the weather, I had to hold the reset button, I think I let go when it showed a gear icon. it showed a bunch of info, then press reset button until shows the F and C and pounds, and then hold reset until it moves from F to C. Hope this helps.
Theres a switch on mine next to the reset button to switch between lbs and kgs etc. 🤔
Ive had to reinstall this 6 times already since i got it 2 hours ago. Its not easy and it doesnt work right. Its full of bugs. If you click reset it loses all user information.
Less than a full minute to set it up
Returning mine. Can't connect through Garmin Connect. "Pairing Failed." I'm a Garmin loyalist and halfway smart with technology but this is trash.
Hi Garmin,
I have registered a user. However, it didn't appear on the scale or sync with the scale. Every time, I weigh, it only shows the profile body pic with a question mark (Guest user). When I tap to find my initials (registered to my garmin connect), I couldn't find them.
Hello, Aizad. Thanks so much for reaching out. I'd like to get you in contact with our Product Support team so they can help out and get more information: bit.ly/GarminContact-US
*MH
Does it measure visceral fat?
Hi there! The Index S2 Smart Scale can measure body fat percentage. For additional information, please visit support.garmin.com/en-US/?faq=PInxAYu1UW47KXrLyvvKZA (KS)
Unfortunately it does not measure visceral fat :/ I was hoping the new scale will have it but I guess not...
@@GarminInt Hi. Most scales measure body fat and visceral fat since many years ago, why Garmin scales do not? Thanks!
You're welcome to submit any feature requests or improvement suggestions directly to our engineers via the Garmin Ideas Portal for future consideration: www.garmin.com/ideas
Kind regards,
(KS)
@@GarminInt you put weather but no visceral fat measurement? Ok, good,
How to change to kilos?
There's a switch underneath the scale near the battery compartment to switch between pounds, kg, and stone.
How do I change from KG to Lbs , anyone? Thank you!
there's a 3-way switch on the bottom side of the unit.
Wanneer is hij te kopen ? :)
Returned the product two times after it bricked twice after setting up the WiFi connection. Will never buy this again.
It is all connected and shows up in the app and all. Will not register a user, everything is guest. Do not buy.
@garmin support
I am trying to set up 2nd user but unfortunately no luck as I keep getting this error „you have reached the limit of 5 pending connections….”
There are no pending invitations on my account ( I am the only user of Garmin scale) or my husband.
He even set up a new Garmin connect profile but this didn’t resolve it. Please can you advise? Thank you
This product does not work. Yes it will weigh you, but the measurements for body fat are very very wrong. I do not recommend it for anyone
Thanks for reaching out, Brooke. If you're seeing issues with accuracy, please reach out to our support team at the following link so they can get more information and further assist you. You can contact them at the link below.
bit.ly/GarminContact-US
~JH
Scale is wildly inaccurate for any of the metrics other than weight.
those maxwell batteries are junk mine were DOA
does it sync with apple health and fitbit ?
Well, Fitbit scales don't synch directly with Garmin Connect smartphone app, so I expect the same is true in reverse. I heard there is a third-party app that communicates with the Fitbit scale and transfers the data to Garmin Connect (and maybe that App also works in reverse?). It is not free though.
@@chriswright9096 awesomeness thank you 🙏🏼
Don't buy this scale!!!
It's slow, unreliable, poorly designed and very expensive.
I just got it yesterday, but after a day of struggling with turning it on, setting up and resetting again (after it froze, lost connection and got stuck) I'm going to send it back.
I'm having the same issue as I type this. Just got this brand new scale a few hours ago and already had to do a manual software update which messed something up so now I can't even connect to the Garmin app anymore. I think I will be returning this tomorrow, unfortunately. I really thought I'd love this scale and am trying so hard to be patient, but everyone that has said it is right: just not a good product.
Painful experience with the set up.
I dont see any advantage whatsoever over the prior version except adding connections. No new metrics. Ill keep my original Garmin for now
This scale is crap and way too expensive for how poor it is. She really disappointed me because she gives the wrong fat ratio. I just had a DXA and Bod Pod measurement, which is the most accurate there is, and I was measured with a 7% body fat percentage. When I have the Garmin Index™ S2 Smart Scale measure me, the scale says I have a body fat percentage of 19%, which is twice the correct amount. This scale cannot be said to be useful as it clearly does not work. Returned and received a new one, but it was not a fault in the scale. The scales are simply not able to measure correctly. I'm told this happens most if people have a very low body fat percentage but a relatively good muscle percentage. If it is the case that the scale cannot handle people of that body type, it should be stated in the instructions, or at least the scale should not be sold under the pretense that it is fairly accurate in estimating body mass ratios when it is not at all. I don't know if it can estimate fat mass in people with a lot of fat, and if it does, the scale should be sold under the sign that it can't accurately estimate fat mass in thin people.
An example of a product that collects the right information but delivery is poor. Nobody is going to view their info on their scale. You stand on it, let it scan, then get off it and move on with your day. Review details in the app on your phone later
You do have that option you know...what if you are really butt naked and the phone is in another room and really excited to see how much weight you lost after you ran for 2h.
@@larionciprian2151 If you want to measure the amount of water weight you lost during a 2hr run then you need to measure yourself immediately before and immediately after. Highly unlikely this product would be used for that. It's a bad "feature".
You wish it was a correct info. It shows me 28% fat, I am a Semi-Pro rider ahah, 28% its funny and every day it jumps these numbers out of nowhere, like i ate +10000 calories in the evening. Useless product for this price
@@SpeedBoosted136 This scale is crap and way too expensive for how poor it is. She really disappointed me because she gives the wrong fat ratio. I just had a DXA and Bod Pod measurement, which is the most accurate there is, and I was measured with a 7% body fat percentage. When I have the Garmin Index™ S2 Smart Scale measure me, the scale says I have a body fat percentage of 19%, which is twice the correct amount. This scale cannot be said to be useful as it clearly does not work. Returned and received a new one, but it was not a fault in the scale. The scales are simply not able to measure correctly. I'm told this happens most if people have a very low body fat percentage but a relatively good muscle percentage. If it is the case that the scale cannot handle people of that body type, it should be stated in the instructions, or at least the scale should not be sold under the pretense that it is fairly accurate in estimating body mass ratios when it is not at all. I don't know if it can estimate fat mass in people with a lot of fat, and if it does, the scale should be sold under the sign that it can't accurately estimate fat mass in thin people.
@@ValdimarHelg it's a acam, but people keep buying. Same goes for almost everything in the world unfortunately, i have tons and tons of examples: GoPro, HR measuring of garmin watches, Temperature sensor of smart watches, even EURO5 standards are a scam, because they measure 1000hp cars at idle etc. :))) We live in a world where stupid people create demand and the scammers just supply it
2:07 Weather? On the scales? Seriously?
@Ben X That's true. She might prefer it to her phone, smart assistant, digital thermostat, tv show, radio show, family member, news paper, co worker the day before, friendly neighbor. I'd much prefer it on my bathroom scale as the last bit of information to scroll through with my foot.
It's $150. Are you really complaining about a feature it offers? You can just turn it off. Calm down.
@@Eccentech The thing is these additional features which you can easily find on just about any other device are a distraction. They're trying to distract you from the fact that this cannot actually measure body fat percentage accurately, which is the main reason why people are interested in it. You can get every other functionality on this one here on scales that costs as little as $13 on amazon
@@Eccentech This scale is crap and way too expensive for how poor it is. She really disappointed me because she gives the wrong fat ratio. I just had a DXA and Bod Pod measurement, which is the most accurate there is, and I was measured with a 7% body fat percentage. When I have the Garmin Index™ S2 Smart Scale measure me, the scale says I have a body fat percentage of 19%, which is twice the correct amount. This scale cannot be said to be useful as it clearly does not work. Returned and received a new one, but it was not a fault in the scale. The scales are simply not able to measure correctly. I'm told this happens most if people have a very low body fat percentage but a relatively good muscle percentage. If it is the case that the scale cannot handle people of that body type, it should be stated in the instructions, or at least the scale should not be sold under the pretense that it is fairly accurate in estimating body mass ratios when it is not at all. I don't know if it can estimate fat mass in people with a lot of fat, and if it does, the scale should be sold under the sign that it can't accurately estimate fat mass in thin people.
This is literally the worst product Garmin makes. Full of bugs and connectivity issues which they are well aware yet fail to fix
This scale is pathetic. Before you buy, google around on this thing. It is insanely inaccurate on everything but weight itself. Especially body fat is hilarious, almost always 5 to even more % higher than what you actually are.
Do not buy.
Actually 5% accuracy is pretty good for a smart scale (I mean any smart scale).
This scale is crap and way too expensive for how poor it is. She really disappointed me because she gives the wrong fat ratio. I just had a DXA and Bod Pod measurement, which is the most accurate there is, and I was measured with a 7% body fat percentage. When I have the Garmin Index™ S2 Smart Scale measure me, the scale says I have a body fat percentage of 19%, which is twice the correct amount. This scale cannot be said to be useful as it clearly does not work. Returned and received a new one, but it was not a fault in the scale. The scales are simply not able to measure correctly. I'm told this happens most if people have a very low body fat percentage but a relatively good muscle percentage. If it is the case that the scale cannot handle people of that body type, it should be stated in the instructions, or at least the scale should not be sold under the pretense that it is fairly accurate in estimating body mass ratios when it is not at all. I don't know if it can estimate fat mass in people with a lot of fat, and if it does, the scale should be sold under the sign that it can't accurately estimate fat mass in thin people.
Why the f*** is it limited to only 4 character names? You could literally show my full name and my profile picture... it would be a lot better user experience!
Don't touch this product. Is a rip off for such a amateur product. I have a smart scale 5 times cheaper than this and works 10 times better. They do OK watches, buy they haven't figure out the scale yet. Very disappointed with this product
We're sorry to hear about your experience and would love the chance to rectify any issues you're having with it. Please send us a DM on Facebook (m.me/Garmin) or Twitter (twitter.com/Garmin) with more detail so we can investigate and troubleshoot. ^DK
I like it because I get all my data in one spot with the app. It's convenient. Sure there is always cheaper options.
@@josephpower1838 have you tried stepping on and off repeatedly? Mine was showing up to 2kg difference every time…so it was a different reading for each measurement. Not sure if I got unlucky with a bad one. The screen also started to show random lines only after 2 months from purchase
@@josephpower1838the fat percentage is always off and is a known error since three years that is written in every forum and nothing is done about that since years. Its nice if it is convinient but it is worthless if it measures wrong
adding another user onto the scale is an absolute nightmare
she gained 0.1 lb in that video oh dear. At least she knows the weather
I got this scale and the body fat percentage ratings are off the charts all the time compared to cheaper scales which provide more accurate readings and trends.
Overall this is an overpriced garbage product.
DON't buy this the Garmin weight scale it SUCKS. Weight measurements are INACCURATE. Two measurements after each other give differences of over 1 kg. So a totally useless piece of equipment. More users have this problem.
This scale is crap and way too expensive for how poor it is. She really disappointed me because she gives the wrong fat ratio. I just had a DXA and Bod Pod measurement, which is the most accurate there is, and I was measured with a 7% body fat percentage. When I have the Garmin Index™ S2 Smart Scale measure me, the scale says I have a body fat percentage of 19%, which is twice the correct amount. This scale cannot be said to be useful as it clearly does not work. Returned and received a new one, but it was not a fault in the scale. The scales are simply not able to measure correctly. I'm told this happens most if people have a very low body fat percentage but a relatively good muscle percentage. If it is the case that the scale cannot handle people of that body type, it should be stated in the instructions, or at least the scale should not be sold under the pretense that it is fairly accurate in estimating body mass ratios when it is not at all. I don't know if it can estimate fat mass in people with a lot of fat, and if it does, the scale should be sold under the sign that it can't accurately estimate fat mass in thin people.
I'm Alone 😍😥
Shitty product regarding body composition that shows....prices of meat from local store. Not more not less. The funny thing is that its a known issue to Garmin, but they can't fix it and just closed potics on their forum, after giving a nonsense answers.
We'd love to help if you're having trouble with your Index Smart Scale, Alex. Please email us at product.support@garmin.com with what's happening so it can be looked into. ^DK
Oh come on! No thanx. I'd rather use the scale I have. It's just as effective. Except without all the bull.😂