I left my final call center two weeks ago. I think these videos made me have an eye opening moment. I realized that after three years of going from one to another and continuously being burned out that I am never going to do it again.
I worked in 3 different Dutch call centers. Small companies, large companies, inbound, outbound... they were all SCARILY similar to this. Can't believe this video it's too hilarious but somehow really accurate.
This is so accurate. The first day of my call centre job I used to have, a training supervisor pranced into the room telling us how amazing the job was and how lucky we were to work in such an amazing place. They made us do these really stupid ice breaker exercises too. They had these training sessions for brand new recruits pretty much every week because the staff turnover rate was so damn high.
Just MAGNIFICENT. 😂😂😂. This is literally the best thing since sliced bread. Loved the voice acting especially of the pregnant women. This is exactly how my introduction was at my first day at the call centre interview. They get the president of the company and essentially they try to sell you the Job. This is your finest work yet Pt after a long week at the call centre this puts a big smile on my face
This is actually pretty realistic. I worked in a call center years ago and it is such bullshit. “We try to have fun” and tossing some stupid toy around. Give me a break.
It was horrible. It was for a popular tech company. I worked there for two weeks. We had to do embarrassing roleplays in front of the class and I was very conscious because of my weight and I was one of the oldest people in class. I felt left out, very cliquey. I asked to be switched from customer service to order support or chat but they wouldn't let me. I felt so uncomfortable and scared in service. I failed my third skills demonstration and they already started raining down with the criticism IN TRAINING. I just got spooked and sent them an email saying I wasn't coming back. I already have low self esteem and am working through some mental health issues, I did not need that extra strain on me. I took a job at a plastics factory that is light work. It's overnight and I'm excited to just get in and out each day, no stress, no drama. The entire place was run by people who liked to chat and gossip and enjoyed having power trips. So glad to be out. Only lasted two weeks.
The training was five weeks. The room was a small grey room. It was too hot, then too cold. Mine was the only ID that didn't work. It took days to get it. No time to eat. There was pizza, celebrating the 1st anniversary of that campaign. HR, OPS manager, supervisors and QA all came in and made their introductions as you said. Felt like high school being picked in class and humiliated for not listening or catching on. Picking favourites already. Feeling already like a failure. On second shift, told it would likely not change for months. Incentives were laughable. This is in Canada. Felt shame everyday. Cannot bring any paperwork outside of the training room or on the floor, clean desk policy. Did shadowing with a guy who just played with his stressball and walked around on the call the whole time. Got a call from a woman trying to find a retail store in her car. We aren't graded on AHT, we are graded on much, much more severe metrics. You have to empathise in a certain way, you have to acknowledge, aline and assure. You have to ask 'discovery questions.' Your tone has to be just so. You have to know all the product information and throw in 'product excitement' each call. All calls are monitored. The first week the client will listen to all of our calls and fire those who dont meet standards. They are so rich, they can. I'm SO GLAD IT'S OVER.
I am sorry to hear you had such a bad experience. Call center work is extremely tough if you have low self esteem. It's almost impossible because you are constantly attacked by your peers, customers and management. I had a factory job and it was the best job I ever had. Like you said, no pressure and I could go home and forget about work.
Worked for Verizon Wireless... well technically I was a third party vendor as a Xerox (ACS) employee in 2013. You are right on the money in all your videos.
Lolllll this is spot on. I was in a call center yearssssss ago and only stayed for a few weeks. Everyone looked and behaved so unprofessional. Girls coming in with v neck shirts showing their neck and chest tattoos (I love tattoos by the way, nothing against them, I'm actually getting a few but there's a time and place for everything), coming in with outrageous colorful rainbow weaves. Guys coming in with man buns, unkept beards, worn out pants/jeans, destroyed shoes and there I was in a fitted dress shirt, nice slacks and slick black dress shoes, I couldn't believe me eyes. My class for training had about 25 people. About 20 of them left, including me, after roughly 7-8 weeks later. Lol horrid.
In the call center I briefly worked at there were 20 people in my training class and 8 were left in the end. Half of them were gone after a couple weeks. I'll never do it again
This is butt clenchingly accurate. Mr Fleidermeister is real. (thumbsing down your video) He is annoyed that you're devaluing his "15 glorious years". This could turn into a 30 minute sitcom. I'll take my royalties in donuts.
Yea if any of the bosses pull that " We work hard so we can play hard" RUN AWAY!!! Tried to pull that crap with us when I was training with EdFinancial. I got another job real quick.
Where i used to work, they used to show us the latest phones that we could win, career people would come in to talk about their experiences and when they won the AOY or Agent of the year for those who don't know thay talked about how much money the companies client gave them when the client sent the on a trip to Disney and all parks in Orlando and what not and their new phones that they got during that trip, to be honest i stopped believing in being able to grow there at the call center when that started and started to think oh wow a used car dealership except for humans.
I was about to quit today, probably I will on monday. I need the med service and the money, in a third world country, but I can't do this anymore. I feel like a failure and an idiot for quitting this shitty job, and still that job made me feel that way. is that normal?
I don't know why so many try to ridicule call center work. I'm currently working call center work and yes it can be stressful with some customers,but it's nothing compared to truck driving where you never know what time you're going home. nothing compared yo being in the marines.bnothing compared to dishwashing at restaurants,package handling and many other rough jobs from whichurch I come from. my message to those who don't like call centers, go try any of the jobs I've worked and then decide what's better.
Bill Fleidermeister lol...those names!😂...But this sounds like my last job's orientation to the T!! It wasn't in a call center (didn't have time to visit that dominatrix PT lol), most of the people turned down the job offer!! Nice to see Mr. Oingo-Boingo again😁!!
Please watch: "Attn. Call Center Survivors My Book Will Be Published July 4th 2018." ruclips.net/video/QWcDSH-patc/видео.html
I left my final call center two weeks ago. I think these videos made me have an eye opening moment. I realized that after three years of going from one to another and continuously being burned out that I am never going to do it again.
I hate everything about first day introductions...
I worked in 3 different Dutch call centers. Small companies, large companies, inbound, outbound... they were all SCARILY similar to this. Can't believe this video it's too hilarious but somehow really accurate.
I hate how these day ones basically insult your intelligence
This is so accurate. The first day of my call centre job I used to have, a training supervisor pranced into the room telling us how amazing the job was and how lucky we were to work in such an amazing place. They made us do these really stupid ice breaker exercises too. They had these training sessions for brand new recruits pretty much every week because the staff turnover rate was so damn high.
It’s so true isn’t it. How is it that every training class around the world is identical?
That's painful to watch if you actually went trough it..
Just MAGNIFICENT. 😂😂😂. This is literally the best thing since sliced bread. Loved the voice acting especially of the pregnant women. This is exactly how my introduction was at my first day at the call centre interview. They get the president of the company and essentially they try to sell you the Job. This is your finest work yet Pt after a long week at the call centre this puts a big smile on my face
Thanks. I hope this gave you a laugh. The people who work in call centers are very unique.
This is actually pretty realistic. I worked in a call center years ago and it is such bullshit. “We try to have fun” and tossing some stupid toy around. Give me a break.
Scarily accurate just quit this morning .....
Did you really? Sorry to hear that. How long did you work there? How bad was it?
It was horrible. It was for a popular tech company. I worked there for two weeks. We had to do embarrassing roleplays in front of the class and I was very conscious because of my weight and I was one of the oldest people in class. I felt left out, very cliquey. I asked to be switched from customer service to order support or chat but they wouldn't let me. I felt so uncomfortable and scared in service. I failed my third skills demonstration and they already started raining down with the criticism IN TRAINING. I just got spooked and sent them an email saying I wasn't coming back. I already have low self esteem and am working through some mental health issues, I did not need that extra strain on me. I took a job at a plastics factory that is light work. It's overnight and I'm excited to just get in and out each day, no stress, no drama. The entire place was run by people who liked to chat and gossip and enjoyed having power trips. So glad to be out. Only lasted two weeks.
The training was five weeks. The room was a small grey room. It was too hot, then too cold. Mine was the only ID that didn't work. It took days to get it. No time to eat. There was pizza, celebrating the 1st anniversary of that campaign. HR, OPS manager, supervisors and QA all came in and made their introductions as you said. Felt like high school being picked in class and humiliated for not listening or catching on. Picking favourites already. Feeling already like a failure. On second shift, told it would likely not change for months. Incentives were laughable. This is in Canada. Felt shame everyday. Cannot bring any paperwork outside of the training room or on the floor, clean desk policy. Did shadowing with a guy who just played with his stressball and walked around on the call the whole time. Got a call from a woman trying to find a retail store in her car. We aren't graded on AHT, we are graded on much, much more severe metrics. You have to empathise in a certain way, you have to acknowledge, aline and assure. You have to ask 'discovery questions.' Your tone has to be just so. You have to know all the product information and throw in 'product excitement' each call. All calls are monitored. The first week the client will listen to all of our calls and fire those who dont meet standards. They are so rich, they can. I'm SO GLAD IT'S OVER.
I am sorry to hear you had such a bad experience. Call center work is extremely tough if you have low self esteem. It's almost impossible because you are constantly attacked by your peers, customers and management. I had a factory job and it was the best job I ever had. Like you said, no pressure and I could go home and forget about work.
Hi Donna. Thanks for watching. What you describe is all to familiar to me. Be glad you are gone. I hope your new job brings you happiness.
Cancel training and go out on the floor and start taking calls is more like it. Lol
This Is so real.
Regards from Mexico.
Thanks for watching
Worked for Verizon Wireless... well technically I was a third party vendor as a Xerox (ACS) employee in 2013. You are right on the money in all your videos.
Lolllll this is spot on. I was in a call center yearssssss ago and only stayed for a few weeks. Everyone looked and behaved so unprofessional. Girls coming in with v neck shirts showing their neck and chest tattoos (I love tattoos by the way, nothing against them, I'm actually getting a few but there's a time and place for everything), coming in with outrageous colorful rainbow weaves. Guys coming in with man buns, unkept beards, worn out pants/jeans, destroyed shoes and there I was in a fitted dress shirt, nice slacks and slick black dress shoes, I couldn't believe me eyes. My class for training had about 25 people. About 20 of them left, including me, after roughly 7-8 weeks later. Lol horrid.
This is funny…it makes me find a solution on how to introduce myself this coming Tuesday 😁😄
Laughed so hard, missed this video. So on target only complaint is my ribs hurt from laughing so hard...you have live my life PTPOP!
In the call center I briefly worked at there were 20 people in my training class and 8 were left in the end. Half of them were gone after a couple weeks. I'll never do it again
Every training class is like that. People quit fast.
This guy is amazing!
No! You are.
This is butt clenchingly accurate. Mr Fleidermeister is real. (thumbsing down your video) He is annoyed that you're devaluing his "15 glorious years". This could turn into a 30 minute sitcom. I'll take my royalties in donuts.
I hope "butt clenchingly accurate" is a good thing.
Yea if any of the bosses pull that " We work hard so we can play hard" RUN AWAY!!! Tried to pull that crap with us when I was training with EdFinancial. I got another job real quick.
Pete i really wish u considered acting/standup comedy. You'd be so good at it. 😅
Thanks. I never thought about until I started this channel. Many of you have suggested it. Maybe I’ll try it at an open mic.
I start in 2 wks- just there until I move the end of the year... hope I can make it!
Damn, it’s shocking how accurate this is! Lolz
Isn't it?
Mr Oingo Boingo sounds very excited! I guess call centers turn his crank. LOL.
Call center training trips his trigger.
It's amazing how accurate this is.
Where i used to work, they used to show us the latest phones that we could win, career people would come in to talk about their experiences and when they won the AOY or Agent of the year for those who don't know thay talked about how much money the companies client gave them when the client sent the on a trip to Disney and all parks in Orlando and what not and their new phones that they got during that trip, to be honest i stopped believing in being able to grow there at the call center when that started and started to think oh wow a used car dealership except for humans.
I was about to quit today, probably I will on monday.
I need the med service and the money, in a third world country, but I can't do this anymore. I feel like a failure and an idiot for quitting this shitty job, and still that job made me feel that way. is that normal?
This is my.favorite one so far Pop!
Thanks. Glad you like it. Thanks for watching.
This is spot on.
Awkward pause at 7:09 LOL! Probably thinking "oh my, where did they find these people?"
"My name is Ti-wana."....."Teeee-wana?".....oh, yeah, Teeeeewana. LOL!!!
Excellent and funny video!
Thanks. Thanks for watching.
I do love my call job but this is fucking hilarious
this is awesome....i could not have done it better.
Oingo Poingo lol, very funny.
Boing!!
Bill Fleetameister. ROFL.
I don't know why so many try to ridicule call center work. I'm currently working call center work and yes it can be stressful with some customers,but it's nothing compared to truck driving where you never know what time you're going home. nothing compared yo being in the marines.bnothing compared to dishwashing at restaurants,package handling and many other rough jobs from whichurch I come from. my message to those who don't like call centers, go try any of the jobs I've worked and then decide what's better.
Hi PT Pop, I just saw an advertisement for “Customer Wars” a tv show that makes you want to work in a call center. (Not)
Bill Fleidermeister lol...those names!😂...But this sounds like my last job's orientation to the T!! It wasn't in a call center (didn't have time to visit that dominatrix PT lol), most of the people turned down the job offer!! Nice to see Mr. Oingo-Boingo again😁!!
I am thrilled you like Oingo Boing!
This video is brilliant it's a funny take on a real situation call center,s are,nt fun
Thanks. You’re too kind.
300 out of 299. LMAO
Haha spot on PTPOP
Love it! 😂 😂
Glad you like it.
"it's caught in my weave!"
7:37" Is it hot in here or is it just me?" " HEEHH it's you, you so hot, dude..."
I die of laughter during your videos :P
Yup, got out of stripping to work in retail and call centers several years ago. All things considered though it was pretty good.
I feel for you. I’ve known several ladies who were strippers and got out of it.
I'm a former auto technician and later is my first training in a bpo company 😅😅😅
brillant video. You are talented
Fun at $10 an hour or less , give or take
So much fun , make training about fun and games because the job is a joke . I've finally divorced from this industry after 6 years of misery .
... I've never done call centers... Idk how people do it. Funny video btw lol 😂
Thanks for watching.
Jajaja went bananas !!!
You MUST mean Oingo Boingo you silly willy
Dunder Mifflin Vibes*
The 71 downvotes are the people that drank the Kool-Aid
Stragglers. HAHAHAHA. Welcome to CumonIwannalayyaandMorton, you schmucks. lol
It's like F*** you Bill right away lol
Great job
Lol too funny 😂😆😂
LOL !! Ha ha ha. : )
I love being a call center person
not recommendable