To start off with, I am no professed handyman. I also never post anything on RUclips. I normally just find out how to accomplish what I need to do via the Internet and especially RUclips. I also know my limitations. So when my wife asked me to install a chandelier where we had a can light, I went to RUclips and found this video. The instructions were spot on and the end result was a polished light fixture install. This is a great product for about $19.00 that you will not be disappointed in.
Thank you Westinghouse. My confidence was good going into this project, but now seeing this product I have complete confidence in replacing one recessed light to a new chandelier we just bought. Thank you for anticipating the needs of the consumer.
This adapter isn’t computable with pop in cans. That means they aren’t braced, just popped into a hole in the drywall. These type of cans might not support the added weight of your new light.
Used this kit following exact directions, can support brace and chandelier right along with it,ripped right out of the ceiling. Chandelier weights maybe 7 lbs.
+Ellen Carmosino Hello, thank you for advising us in regards to your issue. We are sorry to learn of your experience with our Westinghouse products, please contact our Consumer Support team at 1-888-417-6222 between the hours of 8:00am to 5:00pm EST and they will be able to help you.
Same complaint as others. I have worked construction for years and have used many self tappers, and its obvious, self tapping screws work much better that self piercing screws. I would never "choose" to use these types of screws for this type of awkward overhead project. I had to pre drill the holes like others and ruined some wood drill bits in the process because i didn't want to run out to home depot AGAIN just to buy better screws. It's funny that similar complaints date back multiple years (on this video alone) and they still haven't just switched the screws. They probably get these screws too cheap to switch them out. I mean think about it, they give you 4 cheap screws knowing you will have trouble with them, and probably lose at least one. Second thing I didn't like was the "Decorative" Medallion. Its ugly. I ended up spray painting my metal cover plate white and luckily my light cover plate covered the inner hole. But all and all, a couple modifications and everything looks great.
We appreciate your feedback. We're sorry to hear that you had some issues with the product but glad the end result was satisfactory. We value our customers' input and will forward your comments to our product team. Thanks for choosing Westinghouse Lighting.
Self-tapping, my ass. That was the most difficult part of the install. Unless your can is made of Aluminum Foil, you need to pre-drill the holes for the mounting bracket into the Can.
toneyjl59 Thank you for contacting us. Sorry you are having trouble with the self-piercing screws. We have tested them on both aluminum and steel cans, without any problems. Some of the possible causes for not piercing the can is that not enough torque is generated by the drill. Are you using a cordless drill? Check and see if it is completely charged? If the answer to that is yes, here are a few other suggestions: You can try using a plug-in drill (they have more torque)? Also If you have a ¼” hex driver it holds the screw better allowing you to put more weight behind it. If all else fails, you can drill a pilot hole (1/16” or 1/8” diameter) into the side wall of the can to get the screw started. Please let us know if this helps.
Greg you are absolutely correct and you gotta love the Westinghouse reply basically telling you that you're an idiot (didn't you know Greg that you have to charge your drill before using it!). I flat out don't believe Westinghouse tested these "self-piercing" screws on a variety of cans. Since the screws don't work, I've tried to pre-drill my cans with a regular drill, then an impact drill, and now think I need to go out and buy a high-speed drill bit better suited for metal.
Brian Schmitz Brian - We are sorry that you are having trouble with the self-piercing screws. Could you give us some information about the recessed can you are having trouble with? Possibly the make, size and model number? We would like to look into this issue further. Thank you for your patience.
I'm sure the gentleman in the video is using self-piercing screws. And, I suspect, the recessed housing he is drilling through is cheap and thin. However, those screws are not what is shipped with the product -- tthey are standard sheet metal screws. And I attempted to drill through a recessed housing with some substance, using a driver with a just charged battery. Result: not a scratch. So, just went out to ACE to buy self-tapping screws. ACE guys laughed at the "self-tapping screws" I showed them from the conversion kit and then pointed me to the actual thing. Perhaps a little bit of real world research with the actual product components would allow delivery of a quality product. From comments I have read, the Westinghouse engineers likely have new idea of how viable these kits are across a broad range of potential application.
+John Schinka Hi John, Thanks for contacting us. On the video we are using the Self-Piercing screws supplied with the Recess Light Converter. As you know, in the market there are different types of sheet metal screws. I've added a link to an image where I am showing the images of 3 different screw types relevant to this conversation. As you can see, the tip of the screws are very different. The tip of the Self-Piercing screw is very pointed and designed to pierce the metal. That is why we selected this type for this application. The Self-Piercing screw is what is supplied with the kit. Copy and Past the full address to the right into your browser to view image of screws: bit.ly/1LRXQaC The recessed housing used for the demo were purchased from 2 of the large DIY stores and are standard recess housings. Also, we want to mention that different cordless drills have different torque ratings, so to level the field we recommend using a “corded” drill. Additionally, we have tested this kit in many real world application, and we did find that not all recess housings are made from the same material or the same thickness, so we did an addendum video that showed for the recess housings with heavier walls to use drill bit to punch through it. Copy and Past the address into your browser to view addendum video: ruclips.net/video/JeIAR1h2ICo/видео.html We do care about feedback, and appreciate your comments.
Hi Betsy1947, Thank you for your interest in the Recessed Light Converter. Please contact our support team ( link can be found in the description above ) They will be happy to help find a local retailer.
+blakefrei1 - Hi blakefrei1, yes the recessed light converter is secure and supports chandeliers weighing up to 50 lb. (The maximum load is 50 lb.) Hope this was helpful!
My recessed light can is not flush with drywall. Its 1/2" pass the inside edge of drywall. Because of this the metal cover plate cannot slide pass the bracket (as bracket is almost same level as drywall) it okay to not install cover plate and install Medallion directly?
Hello: In many places the metal plate is required to meet local electrical code requirements. We recommend consulting a local building inspector or professional installer to determine if the medallion can be used without the metal plate to meet local code requirements. Thank you!
Help... when I took off my recessed light can. The bulb socket is not attached to the can as it is in your video. Mine is hanging. What do you do with the hanging socket. Do I still screw in the recess light socket.
Hello: To I sure a proper and safe installation, we recommend contacting a qualified electrician in your area for assistance with your installation. Thank you!
Hello: When securing the sliding bar to the recessed can the self-piercing screws can be installed anywhere along the perimeter as long as they are going into the solid metal of the can. Please see step 5 / figure 4 of the included installation instructions for details: www.westinghouselighting.com/pdfs/products/0101100_im.pdf Thank you!
Thank you for your interest in our product. The Recessed Light Converter attaches to the round recessed light housing. Therefore, it is compatible with square recessed lighting.
Thank you for your question. Please reach out to consumersupport@westinghouselighting.com and they can assist you directly with the size requirements needed for the recessed light converter.
Hi, I have installed this kit in my bathroom without no problems. Before attaching the chandelier to the installed converter kit, I tested it with a lamp cord to make sure it was working and all the lights came on. So I proceeded to attach the chandelier to the wires on the socket pigtail. I did it properly: live wire with black wire and neutral with white wire. After turning on the power, it won't light up. There are 4 recessed lights on the ceiling and they are turned on by one switch on the wall. When I turn the switch on all the other 3 recessed lights come on except for the one where the chandelier was installed and I hear a click sound in the light box where the chandelier is. What could be wrong?
Dear Alcione, Thank you for your inquiry. We would like to assist with your issue. Please contact our Consumer Support line at 1-888-417-6222 so we can assist you with this matter. Thank you, Westinghouse Lighting
The install video is total BS. You will not be able to screw the big side screws into the canister. The video shows they go right into the side. I had to pre drill small holes before the screws would go in.
Hi! We'd be happy to help if you could kindly answer a couple questions to help clarify the application. Where was the wire going to the bulb attached - was it a recessed can or a junction box? How did that wire get to the light bulb?
Hello: The recessed light converter includes self-piercing screws and these need to be used to properly install the mounting bracket to the recessed can. It is recommended to use a power drill with a Phillips bit or quarter-inch hexagon driver for installation. If you are uncertain how to install this recessed light converter or the correct products needed for installation, we recommend contacting a qualified electrician in your area for assistance. Thank you!
The recess housing needs to have a medium base threaded socket. This will allow the socket pigtail included with the Recess Light Converter to screw into the socket and get the power from the house. Please let us know if you have any other questions. Thank you!
Hi Donna - Thank you for your inquiry. We would like to assist with your issue. Please contact our Consumer Support line at 1-888-417-6222 so we can assist you with this matter. Than you, Westinghouse Lighting
Thanks for your interest in the Recessed Light Converter. Unfortunately we do not make a Converter that is applicable to Square Recessed Lights at this time.
To start off with, I am no professed handyman. I also never post anything on RUclips. I normally just find out how to accomplish what I need to do via the Internet and especially RUclips. I also know my limitations. So when my wife asked me to install a chandelier where we had a can light, I went to RUclips and found this video. The instructions were spot on and the end result was a polished light fixture install. This is a great product for about $19.00 that you will not be disappointed in.
Very informative, and professionally done. I originally purchased 1, now I think I'm going back for 2 more!. Thank you for making this video.
Thank you Westinghouse. My confidence was good going into this project, but now seeing this product I have complete confidence in replacing one recessed light to a new chandelier we just bought. Thank you for anticipating the needs of the consumer.
Thanks, Frank! So glad you found our video helpful!
I have been taught to wrap the wire and nuts with electrical tape for an added protection - the directions recommend that as well
toneyjl59 If you make good connections you won’t have to worry about using electrical tape
I have always done that. Just common sense and an extra precaution.
Good video, I successfully installed it based on this video, thank you!
This adapter isn’t computable with pop in cans. That means they aren’t braced, just popped into a hole in the drywall. These type of cans might not support the added weight of your new light.
Used this kit following exact directions, can support brace and chandelier right along with it,ripped right out of the ceiling. Chandelier weights maybe 7 lbs.
+Ellen Carmosino Hello, thank you for advising us in regards to your issue. We are sorry to learn of your experience with our Westinghouse products, please contact our Consumer Support team at 1-888-417-6222 between the hours of 8:00am to 5:00pm EST and they will be able to help you.
Same complaint as others. I have worked construction for years and have used many self tappers, and its obvious, self tapping screws work much better that self piercing screws. I would never "choose" to use these types of screws for this type of awkward overhead project. I had to pre drill the holes like others and ruined some wood drill bits in the process because i didn't want to run out to home depot AGAIN just to buy better screws. It's funny that similar complaints date back multiple years (on this video alone) and they still haven't just switched the screws. They probably get these screws too cheap to switch them out. I mean think about it, they give you 4 cheap screws knowing you will have trouble with them, and probably lose at least one. Second thing I didn't like was the "Decorative" Medallion. Its ugly. I ended up spray painting my metal cover plate white and luckily my light cover plate covered the inner hole. But all and all, a couple modifications and everything looks great.
We appreciate your feedback. We're sorry to hear that you had some issues with the product but glad the end result was satisfactory. We value our customers' input and will forward your comments to our product team. Thanks for choosing Westinghouse Lighting.
Love it
Self-tapping, my ass. That was the most difficult part of the install. Unless your can is made of Aluminum Foil, you need to pre-drill the holes for the mounting bracket into the Can.
I'm a 55 yr old female and thought the problem was me - Guess not!!
toneyjl59 Thank you for contacting us. Sorry you are having trouble with the self-piercing screws. We have tested them on both aluminum and steel cans, without any problems. Some of the possible causes for not piercing the can is that not enough torque is generated by the drill. Are you using a cordless drill? Check and see if it is completely charged? If the answer to that is yes, here are a few other suggestions: You can try using a plug-in drill (they have more torque)? Also If you have a ¼” hex driver it holds the screw better allowing you to put more weight behind it. If all else fails, you can drill a pilot hole (1/16” or 1/8” diameter) into the side wall of the can to get the screw started. Please let us know if this helps.
Greg you are absolutely correct and you gotta love the Westinghouse reply basically telling you that you're an idiot (didn't you know Greg that you have to charge your drill before using it!). I flat out don't believe Westinghouse tested these "self-piercing" screws on a variety of cans. Since the screws don't work, I've tried to pre-drill my cans with a regular drill, then an impact drill, and now think I need to go out and buy a high-speed drill bit better suited for metal.
Brian Schmitz Brian - We are sorry that you are having trouble with the self-piercing screws. Could you give us some information about the recessed can you are having trouble with? Possibly the make, size and model number? We would like to look into this issue further. Thank you for your patience.
I'm sure the gentleman in the video is using self-piercing screws. And, I suspect, the recessed housing he is drilling through is cheap and thin. However, those screws are not what is shipped with the product -- tthey are standard sheet metal screws. And I attempted to drill through a recessed housing with some substance, using a driver with a just charged battery. Result: not a scratch. So, just went out to ACE to buy self-tapping screws. ACE guys laughed at the "self-tapping screws" I showed them from the conversion kit and then pointed me to the actual thing. Perhaps a little bit of real world research with the actual product components would allow delivery of a quality product. From comments I have read, the Westinghouse engineers likely have new idea of how viable these kits are across a broad range of potential application.
+John Schinka
Hi John, Thanks for contacting us. On the video we are using the Self-Piercing screws supplied with the Recess Light Converter. As you know, in the market there are different types of sheet metal screws.
I've added a link to an image where I am showing the images of 3 different screw types relevant to this conversation. As you can see, the tip of the screws are very different. The tip of the Self-Piercing screw is very pointed and designed to pierce the metal. That is why we selected this type for this application. The Self-Piercing screw is what is supplied with the kit.
Copy and Past the full address to the right into your browser to view image of screws: bit.ly/1LRXQaC
The recessed housing used for the demo were purchased from 2 of the large DIY stores and are standard recess housings.
Also, we want to mention that different cordless drills have different torque ratings, so to level the field we recommend using a “corded” drill.
Additionally, we have tested this kit in many real world application, and we did find that not all recess housings are made from the same material or the same thickness, so we did an addendum video that showed for the recess housings with heavier walls to use drill bit to punch through it.
Copy and Past the address into your browser to view addendum video: ruclips.net/video/JeIAR1h2ICo/видео.html
We do care about feedback, and appreciate your comments.
This is exactly what happened to me! Good to know it's just a matter of different screws. Thanks!
Couldn't get them in either. Went to home depot and got self piercing lath screws. Worked great.
is it necessary to use the ceiling plate and decorative medallion?
good
Hi Betsy1947, Thank you for your interest in the Recessed Light Converter. Please contact our support team ( link can be found in the description above ) They will be happy to help find a local retailer.
Is that recessed can really secure enough to support a chandelier?
+blakefrei1 - Hi blakefrei1, yes the recessed light converter is secure and supports chandeliers weighing up to 50 lb. (The maximum load is 50 lb.) Hope this was helpful!
My recessed light can is not flush with drywall. Its 1/2" pass the inside edge of drywall. Because of this the metal cover plate cannot slide pass the bracket (as bracket is almost same level as drywall) it okay to not install cover plate and install Medallion directly?
Hello: In many places the metal plate is required to meet local electrical code requirements. We recommend consulting a local building inspector or professional installer to determine if the medallion can be used without the metal plate to meet local code requirements. Thank you!
Help... when I took off my recessed light can. The bulb socket is not attached to the can as it is in your video. Mine is hanging. What do you do with the hanging socket. Do I still screw in the recess light socket.
Hello: To I sure a proper and safe installation, we recommend contacting a qualified electrician in your area for assistance with your installation. Thank you!
@@Westinghouselighting I was able to get it to work. Thanks for replying.
Is it possible to use it convert recessed light to ceiling fan ？
Hello: The recessed light converter is not intended for use with a ceiling fan. Thanks!
Does it matter where u scre the bracket into the can
Hello: When securing the sliding bar to the recessed can the self-piercing screws can be installed anywhere along the perimeter as long as they are going into the solid metal of the can. Please see step 5 / figure 4 of the included installation instructions for details: www.westinghouselighting.com/pdfs/products/0101100_im.pdf
Thank you!
Will this work for a 8” square recess light
Thank you for your interest in our product. The Recessed Light Converter attaches to the round recessed light housing. Therefore, it is compatible with square recessed lighting.
@@WestinghouselightingIs or isn’t compatible with square?
Will this work for square recessed lights? It is 12inches by 12inches.
Thank you for your question. Please reach out to consumersupport@westinghouselighting.com and they can assist you directly with the size requirements needed for the recessed light converter.
Hi, I have installed this kit in my bathroom without no problems. Before attaching the chandelier to the installed converter kit, I tested it with a lamp cord to make sure it was working and all the lights came on. So I proceeded to attach the chandelier to the wires on the socket pigtail. I did it properly: live wire with black wire and neutral with white wire. After turning on the power, it won't light up. There are 4 recessed lights on the ceiling and they are turned on by one switch on the wall. When I turn the switch on all the other 3 recessed lights come on except for the one where the chandelier was installed and I hear a click sound in the light box where the chandelier is. What could be wrong?
Dear Alcione,
Thank you for your inquiry. We would like to assist with your issue. Please contact our Consumer
Support line at 1-888-417-6222 so we can assist you with this matter.
Thank you, Westinghouse Lighting
The install video is total BS. You will not be able to screw the big side screws into the canister. The video shows they go right into the side. I had to pre drill small holes before the screws would go in.
I took out the bulb and recessed can but there is just bare drywall beneath, no sheet metal. How do I make it work?
Hi! We'd be happy to help if you could kindly answer a couple questions to help clarify the application. Where was the wire going to the bulb attached - was it a recessed can or a junction box? How did that wire get to the light bulb?
Do i need to drill the holes ?
Hello: The recessed light converter includes self-piercing screws and these need to be used to properly install the mounting bracket to the recessed can. It is recommended to use a power drill with a Phillips bit or quarter-inch hexagon driver for installation. If you are uncertain how to install this recessed light converter or the correct products needed for installation, we recommend contacting a qualified electrician in your area for assistance. Thank you!
Anyway to do this without the white ring ?
Hello: the recessed light converter can be installed without the white medallion. Thanks!
what if the recessed area does not have a pigtail screw insert?
The recess housing needs to have a medium base threaded socket. This will allow the socket pigtail included with the Recess Light Converter to screw into the socket and get the power from the house. Please let us know if you have any other questions. Thank you!
Can I hang a ceiling fan with this kit?
The Recessed Light Converter is not intended for use with ceiling fans.
I just installed the converter kit properly and it will not light. What could be the problem?? I am very disappointed!!
Hi Donna - Thank you for your inquiry. We would like to assist with your issue. Please contact our Consumer
Support line at 1-888-417-6222 so we can assist you with this matter. Than you, Westinghouse Lighting
Your not a qualified electrician call a professional
Will this product work with square recessed lighting
Thanks for your interest in the Recessed Light Converter. Unfortunately we do not make a
Converter that is applicable to Square Recessed Lights at this time.
Why is there no sound?
Where can I buy one of these? I've looked everywhere on the internet but cannot find any place to buy one. Thanks!
Happy Slant Amazon has them.