Thank you so much i found a super old phone and my little boy wanted to use it to play ganes and this video allowed me to rest it because i forgot the old password so thank you again for making the info i needes possible 😊
OMG....I've been holding onto this phone for MONTHS because I FORGOT the Pin/Password. Thank you, thank you thank you. You were very detailed and to the point!
So I did the whole factory data reset and then this thing pops up and says can’t load android system. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on this device. Then it says try again or factory data reset. I’ve tried both options and it still doesn’t work. When I click the factory data reset button it looks like it looks a bit to reset it and then the screen changes automatically to your main logo and it’s been doing this since I tried it after the first time.
I’m having trouble because my phone says :” Red State your device has failed verification and may not work properly” and I’ve been doing this to put it into “Fastboot” and then re-starting it again, but nothing and I do not know what to do. Can you help me please? Thank you beforehand 🥺
Okay. So, first the phone should be completely off. Then press and hold the power button and volume up at the same time until the screen comes up. Then, release the power and volume up button at the same time. Next, use the volume up button to select the option for Recovery. Press the volume down button to select and enter in that option. When the green android comes up that's laying down. Press the power button and the volume up button at the same time. Release the volume up button quickly. Then the power button quickly. Like a second or two after releasing the volume up button first. Then you'll be at a new menu with several different options. Select Factory Reset by pressing the volume down button. Hit the power button to enter into factory reset. The screen will turn black and then you will see on the bottom factory resetting, etc. The phone will restart and it will be wiped clean and factory reset. Any questions lmk We'll get your phone there. Thanks! 😃
Could be several things. Might be due to a software issue, hardware malfunction, or a low battery. Try restarting the phone like below. Hold down your phone's power button for 12 seconds. This usually cycles the restart of the phone. Check that your charger works, too. Try it with another device and check that the cable is securely connected to the phone. If that does not solve the problem... Do a hard factory data reset. (Like in the video) Plug in the device. Press and hold power until it powers off (screen goes black). Quickly, before the Cloud Mobile screen comes on.. hold and press power and volume down(like in the video) until you reach that menu with the 3 different options. Go to Recovery with volume up then select it by pressing volume down. Hold the power button and volume up button and quickly release the volume up button followed by the power button. Select factory data reset with the volume buttons and enter with the power button. That will do the hard factory data reset. Then select Power Off to power off the device. Do not try and start it up or turn it on. Charge it for at least an hour or two without trying to turn it on. After two hours of charging (with no more of that flashing) try and turn it on to see if it works. If it's not fixed, let me know and we'll try something else! Thanks!!! 😀
Hey, i have a stratus c5 and it inky responds when i put in on that same boot menu, but whenever i press the volume down buttton for whatever options is available the phone just goes black again :( im literally stuck on that menu, and the phone wont reset or anything at all :(
You have to press the power button and the volume up button at the same time then release the volume up button and a couple of seconds later release the power button. If you're stuck try holding the power button for at least 1 or 2 minutes till you see it power off. That will reset it as well so you can try again.
After the little robot android no command thing will not go to the next phase. I have tried it several times and it does the same thing goes right back to the original page that is locked
Press together the Power Button + Volume Up, immediately release the Volume Up, then release the Power Button. Factory reset screen will appear. Choose Factory reset with volume down and press power button to enter.
Okay so I got to the factory reset page I pressed wipe data, then he gives me another page it says, it says wipe all data and cannot be undone is a question. Then ask cancel or factory reset what do I do?
Ii can't get mine to the second menu after I select recovery it just loads the cloud mobile screen then goes black then back to the cloud mobile loading screen over and over
Power off the phone. Press and hold power and volume up. The volume up to select recovery and volume down to enter. Next screen press volume up and Power at the same time and quickly release the volume up then power button. Select factory reset with the volume buttons and enter with the power button. Reboot and it's factory reset!
Hi, thanks for this video. I'm trying to fix my old man's cloud stratus c5 mobile It won't show the second option screen after the recovery screen. I'm pressing and holding the power button. Could you guy's help? Thanks
Volume up to select the top row that says Recovery. Volume down to enter into Recovery. Then when you're on the screen where the Android is laying down press power and volume up at the same time with a quick release of volume up followed by releasing the power button quickly too. Then use the volume keys to select Factory data Reset and the power button to enter. Then choose reboot or power off. Any other questions, just ask! Thanks!
Yes, it will also erase all data on the phone. After a factory reset there will be a frp lock it's also called a Google lock. I have another video on how to bypass the Google lock. If you have any questions lmk and I'll try and help. Remember, the factory reset erases everything the phone leaving it with a Google lock/frp lock. If you cannot bypass the frp lock/Google lock on your phone you cannot get passed the message asking for Gmail and password of your original account on the phone. I forget my passwords all the time. Lol
It means the factory reset has been completed. Select reboot or power down with the volume down button and enter in the choice with the power button. Congratulations! Your phone was successfully factory reset! 😀🎉
Do you mean glued shut or a locked sim card? If it's glued shut try acetone on a cotton ball. Use very little and wipe carefully then try to open. If it's sim locked try and call the phone company and either request an unlocking code or a new sim.
Intente repetir los pasos para restablecer los valores de fábrica. Haga que el teléfono se apague por completo y luego haga las combinaciones de botones en el video como se muestra. Un restablecimiento de fábrica debería arreglar eso. Si está atascado y necesita omitir la cuenta de Google y no conoce la contraseña. Mire mi video titulado FRP Bypass/Google Bypass Cloud Mobile. 😊
On the screen where the android is laying down...press the power button and the volume up button together at the same time and then release the volume up button after 1 second. Then release the power button 2-3 seconds after releasing the volume up. That will bring you to the screen to select the factory reset option.
@@tomasagpando7773 I'm not sure. Make sure to wait with the last button combination until the "dead android" is on the screen. Wait a little while then press the volume up and power button at the same time then immediately release the volume up. Then release the power button. The last screen should appear.
The only way for it to load the power up screen before the recovery menu is by holding the power button for over a minute. When you're in the no command screen, the only way out is power plus volume up with quick release of volume up and then power or by holding power for over a minute. Press and release the two buttons faster.
What would make this video more useful is if you would speak. You like everyone makes a video asking themselves. How can I make the dumbest most useless video imaginable. You pointed me to the right direction but no follow-through thank you
Hold down the power button until it cycles through. If holding the power button down alone doesnt work press and hold the volume up, volume down and power button. Hold the power button down for at least 60 seconds or until it powers down.
@@feyolopez6044 it's literally my video on how to factory reset a cloud mobile phone. There's nothing fake about it...if you're having issues please feel free to ask and I can help.
Power off the phone. Press both power and volume up. Hold power and volume up until the screen comes up then release both buttons. Press volume up to select Recovery then press volume down to enter it into Recovery. When the next screen comes up with the "no command" press volume up and the power button together and quickly release the volume up button. That will bring you to another screen where you will volume down until "factory reset" option is highlighted. Press the power button. The phone will then factory reset. Select reboot phone or power off at the bottom by pressing the volume up or down...then press the power button to select the option. Any questions lmk. Thanks.
@@marissafrpbypass i think it was put there by truconnect themselves because they kept mentioning that i terminated the service and wouldn't directly admit to uploading the boot loop, but before that there was a security update
👍😁 in less than 2 minutes my phone was reset and you didn't even have to say a word 💯🔥 lol 😆 thx lady
You’re welcome 😊
Thank you so much i found a super old phone and my little boy wanted to use it to play ganes and this video allowed me to rest it because i forgot the old password so thank you again for making the info i needes possible 😊
I'm happy to help! 😀
OMGAWD THANK YOU so much! I was looking everywhere and couldn't find anything that works. Real life saver!
You're welcome!!
Thank you so much I couldn’t do it at first but I saw your comments about the dead android and it worked !!! ❤
OMG....I've been holding onto this phone for MONTHS because I FORGOT the Pin/Password. Thank you, thank you thank you. You were very detailed and to the point!
I love u real bad I’ve been trying to restart this phone for almost 3 months until I just looked at your video, thank u so much
Wow, thanks, my 8 year old couldn't remember her pin, and this got us in..
Awesome! Glad to help. :-)
it took me a little bit but i got it 👍 thanks :)
So I did the whole factory data reset and then this thing pops up and says can’t load android system. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on this device. Then it says try again or factory data reset. I’ve tried both options and it still doesn’t work. When I click the factory data reset button it looks like it looks a bit to reset it and then the screen changes automatically to your main logo and it’s been doing this since I tried it after the first time.
Me too😢
that shit was HELLA helpful thank you
You are a life svaer❤😍thanks so much
Happy to help!
I was going the right way now I ended up at a black screen it says “fast boot mode”😢
Hold power and both volume up and down all together. That'll restart it so you can restart the process of a hard reset.
I’m having trouble because my phone says :” Red State your device has failed verification and may not work properly” and I’ve been doing this to put it into “Fastboot” and then re-starting it again, but nothing and I do not know what to do. Can you help me please? Thank you beforehand 🥺
Me salvaste muchas gracias muuuuuuuuaaaahhhhh😘😘😘😘
Thank you 🙏🏼
This help me out alot
Thank you so much
You're welcome!
I did like you recommend. Put in for the factory reset, unfortunately the phone didn't respond. Do you have any thing else 😢.
Okay.
So, first the phone should be completely off.
Then press and hold the power button and volume up at the same time until the screen comes up. Then, release the power and volume up button at the same time.
Next, use the volume up button to select the option for Recovery. Press the volume down button to select and enter in that option.
When the green android comes up that's laying down. Press the power button and the volume up button at the same time.
Release the volume up button quickly. Then the power button quickly. Like a second or two after releasing the volume up button first.
Then you'll be at a new menu with several different options. Select Factory Reset by pressing the volume down button.
Hit the power button to enter into factory reset.
The screen will turn black and then you will see on the bottom factory resetting, etc.
The phone will restart and it will be wiped clean and factory reset.
Any questions lmk We'll get your phone there.
Thanks! 😃
My Cloud Mobile Phone won't charge, it blinks Cloud Mobile every second, what's wrong
Could be several things. Might be due to a software issue, hardware malfunction, or a low battery.
Try restarting the phone like below.
Hold down your phone's power button for 12 seconds. This usually cycles the restart of the phone.
Check that your charger works, too. Try it with another device and check that the cable is securely connected to the phone.
If that does not solve the problem...
Do a hard factory data reset. (Like in the video)
Plug in the device.
Press and hold power until it powers off (screen goes black).
Quickly, before the Cloud Mobile screen comes on..
hold and press power and volume down(like in the video) until you reach that menu with the 3 different options. Go to Recovery with volume up then select it by pressing volume down. Hold the power button and volume up button and quickly release the volume up button followed by the power button. Select factory data reset with the volume buttons and enter with the power button.
That will do the hard factory data reset.
Then select Power Off to power off the device.
Do not try and start it up or turn it on.
Charge it for at least an hour or two without trying to turn it on.
After two hours of charging (with no more of that flashing) try and turn it on to see if it works.
If it's not fixed, let me know and we'll try something else!
Thanks!!!
😀
After i reset it this way i havent been able to connect to my mobile date. Any solutions?
Gracias me ayudo mucho
Wuuaoooo thanks you so much ❤❤❤🎉🎉
I selected fast reboot and it went to another page and it says fast reboot mode and it stuck on this page what should I do?
Press all 3 buttons down...volume up, volume down, and the power button until the phone reboots.
❤ thank you
Hey, i have a stratus c5 and it inky responds when i put in on that same boot menu, but whenever i press the volume down buttton for whatever options is available the phone just goes black again :( im literally stuck on that menu, and the phone wont reset or anything at all :(
You have to press the power button and the volume up button at the same time then release the volume up button and a couple of seconds later release the power button. If you're stuck try holding the power button for at least 1 or 2 minutes till you see it power off. That will reset it as well so you can try again.
is this the C7?
After the little robot android no command thing will not go to the next phase. I have tried it several times and it does the same thing goes right back to the original page that is locked
Press together the Power Button + Volume Up, immediately release the Volume Up, then release the Power Button. Factory reset screen will appear. Choose Factory reset with volume down and press power button to enter.
Ok. I'm crossing my fingers I'm going to try it.
Okay so I got to the factory reset page I pressed wipe data, then he gives me another page it says, it says wipe all data and cannot be undone is a question. Then ask cancel or factory reset what do I do?
@@Waynette select Factory reset. 😀
Gracias!!
This did help with forgotten password or Gmail
Ii can't get mine to the second menu after I select recovery it just loads the cloud mobile screen then goes black then back to the cloud mobile loading screen over and over
Nevermind lol 😂
Yo bro what you did to fix that problem mine is going through the same
Same
My friends phone won't let her put in her password every time she hits the 6s it goes to emergency calls
Mine says factory mode. I hit reboot, but im still stuck with the same problem. It wants a qr code .
Thank youu
You're welcome!!!
are you the employee of the cloud mobile?
No lol
Took me only 50 try’s to get to factory reset its not as easy as it seems 😩😮💨
Can you please help me I pressed the wrong button
Power off the phone. Press and hold power and volume up. The volume up to select recovery and volume down to enter. Next screen press volume up and Power at the same time and quickly release the volume up then power button. Select factory reset with the volume buttons and enter with the power button. Reboot and it's factory reset!
Its says failed wat do i do
When I get to the no command screen I pressed the power button. But, it still stay stuck on the no command screen. What do I do?
Press the power button AND the volume up button together then release the volume up button then two seconds after release the power button.
Thanks
Welcome
Hi, thanks for this video. I'm trying to fix my old man's cloud stratus c5 mobile It won't show the second option screen after the recovery screen. I'm pressing and holding the power button. Could you guy's help? Thanks
You want to press the power button and at the same time press volume up and then quick release the volume up.
What buttons do i push on the side bc that didnt show up for me.
Volume up to select the top row that says Recovery. Volume down to enter into Recovery. Then when you're on the screen where the Android is laying down press power and volume up at the same time with a quick release of volume up followed by releasing the power button quickly too. Then use the volume keys to select Factory data Reset and the power button to enter. Then choose reboot or power off. Any other questions, just ask! Thanks!
Will this help to reset the PIN code for the phone?
Yes, it will also erase all data on the phone. After a factory reset there will be a frp lock it's also called a Google lock. I have another video on how to bypass the Google lock. If you have any questions lmk and I'll try and help. Remember, the factory reset erases everything the phone leaving it with a Google lock/frp lock. If you cannot bypass the frp lock/Google lock on your phone you cannot get passed the message asking for Gmail and password of your original account on the phone. I forget my passwords all the time. Lol
It says data wipe complete, but it's still on the page, what do I do now? Turn off and try
It means the factory reset has been completed. Select reboot or power down with the volume down button and enter in the choice with the power button. Congratulations! Your phone was successfully factory reset! 😀🎉
Hello.. how to solve the sim slot permanently locked?
Do you mean glued shut or a locked sim card? If it's glued shut try acetone on a cotton ball. Use very little and wipe carefully then try to open.
If it's sim locked try and call the phone company and either request an unlocking code or a new sim.
segui los pasos para quitarle la contraseña....y ahora ya no inicia marca software corrupto...se queda en inicio y se apaga...alguna solucion?
Intente repetir los pasos para restablecer los valores de fábrica. Haga que el teléfono se apague por completo y luego haga las combinaciones de botones en el video como se muestra. Un restablecimiento de fábrica debería arreglar eso. Si está atascado y necesita omitir la cuenta de Google y no conoce la contraseña. Mire mi video titulado FRP Bypass/Google Bypass Cloud Mobile. 😊
Yes so since it won't go any further than the no command Little robot,, now what????????
On the screen where the android is laying down...press the power button and the volume up button together at the same time and then release the volume up button after 1 second. Then release the power button 2-3 seconds after releasing the volume up. That will bring you to the screen to select the factory reset option.
How long do I have to hold the buttons for for the last part
Very shortly. Basically a push and release with the volume up releasing first.
@@marissafrpbypass my phone won't give me the last page ... why
@@tomasagpando7773 I'm not sure. Make sure to wait with the last button combination until the "dead android" is on the screen. Wait a little while then press the volume up and power button at the same time then immediately release the volume up. Then release the power button. The last screen should appear.
How to fix phone cloud mobile
Creative and Demsun
I can’t get the second system to pop up
Press the power and volume at the same time while quickly releasing the volume then power.
@@marissafrpbypass did it but it didn’t do anything to fix it it just keeps popping up the power on screen
The only way for it to load the power up screen before the recovery menu is by holding the power button for over a minute. When you're in the no command screen, the only way out is power plus volume up with quick release of volume up and then power or by holding power for over a minute. Press and release the two buttons faster.
👍🏽
What would make this video more useful is if you would speak. You like everyone makes a video asking themselves. How can I make the dumbest most useless video imaginable. You pointed me to the right direction but no follow-through thank you
Sorry, you could not follow the instructions. If you need any advice lmk. 😊
My phone won't turn off. It just shows the Cloud mobile screen. What should I do?
Hold down the power button until it cycles through. If holding the power button down alone doesnt work press and hold the volume up, volume down and power button. Hold the power button down for at least 60 seconds or until it powers down.
Y wouldn’t u talk…
Why aren't you SPEAKING?
There's no need, since the visuals provide the correct procedure with my demonstration.
What??
Does the Stratus C5 Elite phones have OTG capability?
I don't know. ☹️
It's fake. It doesn't work
@@feyolopez6044 it's literally my video on how to factory reset a cloud mobile phone. There's nothing fake about it...if you're having issues please feel free to ask and I can help.
U moving to fast
Power off the phone. Press both power and volume up. Hold power and volume up until the screen comes up then release both buttons. Press volume up to select Recovery then press volume down to enter it into Recovery. When the next screen comes up with the "no command" press volume up and the power button together and quickly release the volume up button. That will bring you to another screen where you will volume down until "factory reset" option is highlighted. Press the power button. The phone will then factory reset. Select reboot phone or power off at the bottom by pressing the volume up or down...then press the power button to select the option. Any questions lmk. Thanks.
My friends phone won't let her put in her password every time she hits the 6s it goes to emergency calls
Mine is stuck in a boot loop animation and when I go to select recovery mode nothing happens
Did you flash any software to it? What led up to it being in a boot loop?
@@marissafrpbypass i think it was put there by truconnect themselves because they kept mentioning that i terminated the service and wouldn't directly admit to uploading the boot loop, but before that there was a security update
@Emmanuel Williams what is the model number? I'm going to research and see if there is a way to flash software on it to fix the boot loop.
Creative and Demsun