London Luxury at The Ritz Hotel | The Concierge

For father-son concierge duo Michael and Robert de Cozar, every day is different and no request is too difficult. Their family has worked a combined 180 years of service at The Ritz Hotel in London.
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[@kinghzzz909]

This is better than any ad the Ritz could've produced.

[@Bagunka]

I am sure Ritz payed for this, so this is an ad

[@karenhenderson1462]

Michael is amazing, I used to visit the ritzy every Friday when I worked for hertz car rental in the 80s. He never forgot a name and treated my mum to tea at the ritz, he has not aged a bit! Lovely genuine man.

[@ankittalukdar9328]

In the 80s? Must have been an era!

[@karenhenderson1462]

@@ankittalukdar9328 you bet, lots a famous people stayed in the top London hotels and my job was paying all the concierge commission.... It was a total blast x

[@charlesfulcrum3170]

I had the pleasure of staying at The Ritz in 1999 for our 10th wedding anniversary (surprise present for my wife). The look of disbelief on her face was something to behold. At first, she thought I’d stopped to ask directions. The experience from start to finish, is something we’ll never forget.

[@OhioPalmTrees]

These guys are the definition of hospitality. Thrilled to see the son follow in his fathers footsteps. I look forward to the day my wife and I travel to the ritz to be serviced by this wonderful family. Caesar would be proud!

[@dmncliv]

Michael de Cozar is the true definition of a class act gentleman. Had the pleasure of meeting him a few times, beautiful man!

[@paullewis2413]

What a character. No question, every time I’ve visited the London Ritz I immediately get the feeling that I’m in one of, if not the most beautiful hotels in the World.

[@CleverName1]

Imagine the people he has gotten to meet. This is pretty awesome. Providing great service is a challenging art.

[@jasonkrick1614]

The Ritz is one of the best hotels I had the pleasure to stay in. Service is beyond description.
My wife and I thought Hotel Crillon was great . But, The Ritz still reigns as king.

[@joanneholmes951]

I absolutely love this man ! Have been lucky enough to stay many times at the Ritz and each visit is just as magical as the first wonderful memories ❤

[@dinhhoatran5858]

He is a magician, such a professional and lovely concierge. Especially today, with so many young people looking for their work and life balance, this man walking his extra mile for the client is a monument... We love it!!!❤

[@ruk2023--]

Love these guys. As an employer this is the kind of person you will bend over backwards to keep hold of.

[@oskarek57]

Ritz is so opulent and I really like it! The more a place is opulent, the better for me. Baroque style, paintings, gold, I love all of this.

[@AliHussain-fz7pd]

If only the Ritz looked as glorious as depicted in this. It is falling apart, the rooms are small and creaking. It's time for a total refurb. The history and location however cannot be disputed.

[@SukhS555]

He should start a training program of how to be social ! Amazing !

[@shirleyjhaney1041]

It’s really pretty! It’s a lot yet not too much! And the location is easy to remember! ❤

[@jae6506]

This is what life’s about! Doing what you love (and giving God the glory🙌🏽)! May he and his son have many more joyful years working together :)

[@clifcody]

world class costomer service!

[@hahadarsh]

what a chivalrous young man!

[@lynemac2539]

I am reminded of several of my favorite movies.

[@AmalAb-c2f]

aww I LOVE THIS !

[@er3947]

Lovely from ground up.

[@clifcody]

amazing attitude! Love it

[@kristiejr8560]

Visit the Australian ritz in Melbourne and teach them everything as it is below average

[@tobiasreynaers6118]

What secrets?

[@charlesnyagah7423]

Remains of the Day

[@rwsavory]

Like the Barber of Seville. 🎉

[@iMadrid11]

I bet this Ritz concierge can score you Taylor Swift concert tickets.

[@majortakleef8445]

This concierge can score you a dinner with The Queen.

[@lagoat4]

@@majortakleef8445 She's buried in the Royal Vault. I'm not sure I'd want to give him THAT challenge!!

[@felixniederhauser7799]

What a slimme bag. :-)

[@JeffryJoaquín1]

Hola buenas noches

[@edisonedxknz5037]

maybe ritz pay him good thats why..

[@i_dont_live_here]

I love there thoroughly washed out English accents.

[@Hfgh564]

A proof that it's not a job makes you who you are, but the very opposite!

[@zeco1985]

Sassy Mr 😂

[@andrewbantick6311]

He’s a fixer😉

[@d.l.7399]

The Ritz? Look around...

[@danbreen1916]

The "shitz" carlton .

[@tanadevilalloga]

👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻

[@sdnalyam]

Fact check, look at all the top hotels in the world vs price, all UK and European hotels are a ripoff.

[@karl4683]

You don't think it costs a fair bit more to run a hotel, pay staff etc in Europe compared to other parts of the world?

[@rsnc23]

Nepotism is alive and well.

[@mariocassar3117]

It’s not something to be proud of !

[@bigdogzone3177]

49years a glorified lackey :)

[@DrBrightSCP]

I'd rather be in Vegas. No reason to even think about traveling to any EU countries.

[@GG-hi5if]

Haha pleb

[@mrnobody1067]

Now THATS a hotel 😁❤🇬🇧

[@Goldnowyoutube]

Poor and poorest working in ⭐ hotels
They must have bitter nasty life