Apres retour SAV Vanmmof, le vélo fonctionne bien maintenant. La batterie a été remplacé. la durée d'immobilisation 1 semaine Bordeaux-Amsterdam-bordeaux.
My bike went to service twice, the second time for a manufacturer recall concerning the fork. 8 days immobilization with the trip. Vannmoof did a good job, I'm very happy with the bike now. Phone or email Vanmmof to resolve the problem and you should be fine.
Hello, no it's not the same error. This error 18 occurs when doing a reset. I decided to call Vanmoof after 25 minutes of waiting I was passed a very nice person who speaks French 😊. In fact the Vanmoof answering machine is in English and I speak this language very badly. So, I prefer to send emails, thank you Google Translate! The problem appears to be the smart cartridge. Sending is in progress, as long as that's it!
@@RadioDAB I told you it might be the electronic. Je t'avais dit que cela pouvait bien être l'électronique. Tu la changeras et renverras la mauvaise au SAV. C'est bien que ce soit finalement réglé.
I have this problem and now they are bankrupt- any ideas?
Replace the 3.7v battery in the Smartcardige
Suite à des tests pour essayer de remettre la batterie, malheureusement sans effet, retour du vélo en Hollande chez Vanmoof.
Apres retour SAV Vanmmof, le vélo fonctionne bien maintenant. La batterie a été remplacé. la durée d'immobilisation 1 semaine Bordeaux-Amsterdam-bordeaux.
Same problem. I am very disappointed. Aftersale very Slow.
My bike went to service twice, the second time for a manufacturer recall concerning the fork.
8 days immobilization with the trip. Vannmoof did a good job, I'm very happy with the bike now. Phone or email Vanmmof to resolve the problem and you should be fine.
Denis why are you posting this?
Same errors. Call van moof.
Hello, no it's not the same error.
This error 18 occurs when doing a reset.
I decided to call Vanmoof after 25 minutes of waiting I was passed a very nice person who speaks French 😊. In fact the Vanmoof answering machine is in English and I speak this language very badly. So, I prefer to send emails, thank you Google Translate!
The problem appears to be the smart cartridge. Sending is in progress, as long as that's it!
@@RadioDAB yes easy swap. Good luck
@@RadioDAB I told you it might be the electronic.
Je t'avais dit que cela pouvait bien être l'électronique.
Tu la changeras et renverras la mauvaise au SAV.
C'est bien que ce soit finalement réglé.
Attention, ce n'est pas terminé :
Message vendredi de Vanmoof pour éviter de remplacer l'électronique !
J'ai envoyé une photo et attend une réponse...