Harley-Davidson Warranty and Extended Service Plan Explained │ 2018
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- Опубликовано: 29 сен 2024
- Matt Laidlaw goes into the details of how the H-D warranty works and some buyer's tips about the purchase of the "Extended Warranty."
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Matt, another great informative video. Just a couple of questions.
1) If you sell your HD with an existing warranty, does the warranty carry over to the new owner or do you have to sell the warranty before selling your bike?
2) Are the warranties the same with a new HD and a used HD? I would think not but would you explain the differences between the two?
Thank you in advance for your answers.
The original 2 year factory warranty always follows the bike no matter how many times it changes hands. The extended service plan can be transferred to a new owner by filling out a form within 30 days of ownership transfer. However, most owners opt to cancel the ESP and get a pro-rated refund back.
A used bike that is more than 2 years old from date it was originally sold has no warranty unless an extended service plan (esp) is purchased. That service plan is good for the person who bought the plan. It doesn’t transfer to a new owner unless the a transfer form is filled out. The form can be obtained through a dealer.
When a used bike is purchased at a dealer they should offer you an esp on the bike assuming it’s eligible (No more than 11 model years old and no more than 75k miles on the odometer).
@@MattLaidlaw thank you for your reply. Does the used bike warranty cover all the items as does the new bike warranty? Are there any differences?
You probably dont care but if you are stoned like me during the covid times then you can watch pretty much all of the new movies and series on Instaflixxer. Been watching with my brother for the last months :)
@Jayceon Bishop definitely, I have been watching on Instaflixxer for months myself :)
I am not a HD owner, but you have done more for the brand than any other dealership that i know of. With HD making better bikes I have tuned more to your channel for insight and information. Thanks for the time and investment you put into your channel.
Thank you. I appreciate that.
Agreed
I purchased the Extended Warranty, I’m wondering what is the repair you see the most that uses it. I’m still on the fence about keeping it. Thanks for a great information video Matt! Always great content from you!
Matt, thank you for all your hard work and dedication to your channel. I wish I still lived in OC, I'd be buying a bike from you today! I hesitate to work with the dealers that are in my local area. They do a complete disservice to HD who I can tell are trying to right the ship. Laidlaw HD is a major asset to the brand and the legacy of HD. Peace!
First, thank you so much Matt for all your reviews and informative videos. Really appreciated. Could we have part 2 to this informative video. ? The extended warranty, what does it offer more on top of the original 2year warranty? Any benefits such as a loaner, hotel, expenses?? Is it transferable if I sell the bike ? Is warranty Valid world wide ??
Very cool info I am looking to get a new bike this years great help,I am glad I find you Chanel, thank you
Thank you very much for this very interesting video, especially for real buyers. And, of course, a happy new year!
Happy New Year
Hi Matt, nice informative video. I just bought a 2020 brand new Harley and opted for the extended warranty. Its an HD warranty, looks just like the one in this video. I wasn't going to buy it but I got the 5 year (actually 3 year extended) plan for $950. For $317/year its a no brainer. For that price it tells me that the bike is very reliable!
Question - I don't like the HD Boom Audio so, if I install an aftermarket stereo system and do the work myself and the job is 100% correct, will that void my warranty?
What’s the typical price of each warranty?
Good information. Thanks for taking the time to explain everything.
Thanks Matt you teach us a lot!!
Matt : I just bought about 2 weeks ago a 2018 low rider awesome bike I payed cash for the bike to avoid payments, nice right !!!! but now you have me thinking . about the extended warranty and tire and wheel coverage now being tapped out of cash lol . If I wanted the the extended warranties and say also purchased a stage 2 or 3 upgrade at the same time would Harley finance the purchase of the upgrade and the warranty ....
Yes, especially if you had 100% of the value of the bike as a down payment. That is Nice btw. Unfortunately you can write a new loan on it now that the transaction is complete. You can put the warranty on a payment plan at 0% for 12-18 months depending on how many years you purchase. You can possibly get a HD credit card and put the engine work on that. You may or may not get approved with a high enough limit to cover it.
I have a question what if you get an accident will the warranty even help out
Never mind. Should have what till the end for the price info.
Thanks Matt most after market warrantee aren't worth the paper it's written on.
Hey Matt thank you once again on the INTEL.....im going to be a new rider.....im getting a 18 breakout so the warranty info really helped....but if you can is the tire and wheel warranty....a must have... do alot of riders get it it? And thank you for sharing...really helps us new guys
Happy new year.....from tampa area.....wish i was closer to your H/D......thank you for sharing....
I always get it because I have used it a few times. The breakout tires are very expensive as well. I think the rear tire is like a $300 tire. That fat rear tire is a nail magnet.
Thank you Matt....so true on that note......nail magnet
Thank you for reply......
Thanks Matt, great info! I bought a street glide last week and self installed the SE stage 1 kit (slip ons and SE Hi Flow air filter) and used the SE tuner. Since I did the work myself can I add it to the warranty?
Thanks
Or depending on the dealer can they decide not to install aftermarket non genuine Harley Davidson parts at all
I am driving abroad (from Germany to Ireland) and I will have to do my 5000 miles service in Ireland, if I have 500 to 700 extra miles on the bike would I loose my warranty?
I mean instead of 5,000 miles having 6,000 miles
My motorcycle ist 4 months old,
No, if you go over mileage a little it won’t matter.
Hi Matt I bought a used 2019 Ultra Limited a couple weeks ago, it has 1767 miles on it and the dealer (Honda powersport dealer) told me there is a year left on the warranty. If I put on a vance and Hines full exhaust and have it tuned will that pose a warranty problem?
Does Harley of Glendale have a third party service plan?
I don’t know.
Matt Laidlaw I regret not getting my bike from Laidlaws
never had to use it waste of money
OMG my warranty expires in two months....this is EXACTLY the information I needed to make an informed decision. Great stuff as always Matt!
Bought a used Harley,and my motor blew up on the way home. I had the extended warranty, and got it fixed for no charge to me. Boy am I glad I bought it!!!
I bought a 2019 limited in Dec I told the dealer what I wanted to do to the bike
Change the mufflers putting a header on putting a stag 3 kit in it
I was unaware that this would void my warranty I've had the bike for two months
I've been having problems check engine lights on
The bike runs great
I know if they hook it up to the computer it will void
My question is what should I do
If I new that I could not take off the catalytic converter I would have never bought the bike
Having that on the bike it literally burns you off the bike
I feel as if I was mislead
And if that doesn't make me mad AH THEY SOLD ME A EXTENDED WARRANTY THAT IS WORTHLESS
I spent over 35 thousand dollars on this bike
Thanks so much for explaining this. Lots of misinformation out there
Hi Matt,
Thank you for Another great video! I purchased my new HD about six month ago, and my only regret is that I found your channel after my purchase.
Recently I did my first service but decided to use a motorcycle mechanic shop instead of the dealer.
My question is if this:
does getting maintenance service outside the dealership void or effect the factory warranty?
Thank you for the clarification, still a relevant video and information. Question, does the warranty pay the dealership less for the same repairs then if the customer pays cash?
No, it’s the same.
Hey Matt - great video! Quick question: I’m picking up a used 2018 Fat Boy (4500 miles) tomorrow from an H-D dealership. They told me the manufacturers warranty expired in Sept 2019. However, since I’m purchasing a used bike through an authorized dealer, I should be able to get the Harley ESP at the time of purchase, right? Also, do I also have 60 days from date of purchase to get, say, a Stage 2 installed and it be covered under ESP (the bike already has the Stage I installed)? Thanks in advance.
On my used 08 street glide I got the 5 year unlimited mileage extended warranty. I knew I was going to rack up the miles so I knew it would pay out. I put 150k miles during that time and it played for 2 transmission rebuilds, primary rebuild, engine rebuild, shock replacement, and all the little things here and there that brake from vibration. I'm in the minority...but it was nice to get some minor work done and just say "fix anything you find under warranty "
How much difference is there between the original purchase warranty drom the extended?
Also why say your purchasing a 3 or 7 year warranty on a new bike when when its actually a 1 and 5? It makes absolutely no sense to me why pay for a warranty ON TOP of an existing warranty.
I love HD quality but I also don't like throwing money away.
I bought a used 2014 FLXH last march and shelled out $3,300 for the 5 year ESP. So far I only used about $250 for a replacement switch pack.
Humm, I'm kinda hoping something big breaks before it expires.
Update: I cancelled my ESP and getting a credit for the unused portion to go towards lowering my principle.
Joseph Murray p
Matt, this video is amazing. I purchased an Extended Service Contract on my 2011 Ultra Classic, and had to to make a claim. It was well worth the purchase!
Question: If I purchase a used bike from a Harley Dealership that has a Dynajet Power Commander Tuner, and pipes..... all of which I believe may have been installed by Harley, as the previous owner was religious about using the dealership down to oil changes....... Is the exhaust and/or tuner covered under that contract?
Item of note: The Harley Dealerships are "certified installers" of Dynajet
It really depends on what happens. It doesn’t automatically void your drive train because it is before 2017 model year.
@@MattLaidlaw subbed your channel, lots of good info! the storm trooper bike is awesome: I have a vstar 1100 that has a full imperial mural, a boba fett bust, silver leafing and a bunch of other art work. never finished the "death star 1100". The harley dealership I purchased my flhtcu from loved it!
Thanks for the info, Matt. great video. i just bought a 2014 Wide Glide and got the extended service plan with it. my question is, do i have to get all of my service (such as oil changes, break fluid, etc.) done at the Harley dealership to maintain the validity of the service plan?
No, but if you don’t then you better make sure it done right and thorough. Save receipts of oils etc. Buy a service manual and stick to it.
This ESP with Wheel/Tire Warranty is the truth. Definitely has saved me on a few occasions out of town. I have had two tires replaced, along with some other mechanical parts under this plan. I purchased my bike used and this plan is worth every penny. I'm sad that I may not be able to extend it since I will be out of the terms for extension but definitely put my mind at ease the last 5 years.
Great vid again Matt, update, the only way around my voided M8 warranty is for me to buy a new Ecm and load the factory settings, I only have 700 miles on it, but since I installed an FP3 they said once they plug it in, it's voided regardless if I reset it back to a factory map, the original ecm hold that info.
How much difference is there between the original purchase warranty drom the extended?
Also why say your purchasing a 3 or 7 year warranty on a new bike when when its actually a 1 and 5? It makes absolutely no sense to me why pay for a warranty ON TOP of an existing warranty.
I love HD quality but I also don't like throwing money away.
I bought a used 2014 FLXH last march and shelled out $3,300 for the 5 year ESP. So far I only used about $250 for a replacement switch pack.
Humm, I'm kinda hoping something big breaks before it expires.
Great video Matt! Couple of questions: could a warranty be transferred to a new bike - that is when for example I am trading-in or simply buying a new HD at the dealership having sold the current bike. And another - can I sell the bike with the warranty altogether to the new owner, without hassling for a refund? Thanks a bunch!
Matt I appreciate all your videos because of your reviews I purchased a 2019 Road Glide Special which will be delivered next month when I get back from deployment. Quick question can you add the wheel and tire coverage to any length term and does the term length affect the wheel and tire additional cost?
Very helpful thanks for sharing,
2016 freewheeler with 6700 miles
3yr esp
3yr screaming eagle
3yr tire and rim
16000,is it a good deal plus warranty
Only mods Vance Hines slip-ons
Great information warranty video Matt! My 16 FLSS Has warranty till 2022 😎 And all of the parts I added onto my bike even though I could have put it in myself I went to the dealer to have it install so it wouldn’t void my warranty. And now watching this video you made makes me feel better that I had everything installed at the H-D dealer..
Thank you for this information. The finance manager at my local dealer really took her time explaining this warranty.
The has been by far one of the best vids I've seen you do and explain. So much valuable information within this video. Ive always watched your vids as I plan to become a Harley owner for the first time this year. You have been so resourceful and I truly appreciate the info you share. I do and will watch this over and over again to fully know and understand. Keep up the great work..🤘
well thats kinda frustating. So i bought the SE coverage for nothing then because this was something I played to do WAY later doing the torque cam but now it almost sounds like I am better off doing a better cam?
Great info. Gess im good. Just did a 5 year on my 2016 roadster purchased 9/20/16 today. 1500.00 with tax. Has stage 1.all work has been done by dealer. Clips on side cover only warrenty work its needed.
An extended warranty by Harley or a third party is completely useless. They are just another money trap. They will actually inspect for a void. If you replace a blown signal light with a 3 dollar bulb instead of their 30 dollar bulb....void! The most minute things will void it. They don’t have to be mechanical or electrical changes. If you don’t use their 10 dollar a quart oil....void. Even if the oil used is a higher quality. Don’t waste your money. If you have a bike breaking down within two years...get rid of it.
One of the most difficult purchasing topics to deal with, and yet very well explained. Thanks so much. Certainly appreciate your candor and detail in all your videos, Matt. Keep up the good work!
Saving this video, as I plan on getting a Harley. This is some valuable information that will empower me with the knowledge needed to make an educated purchase. Thanks for sharing this knowledge.
this is an other example of why your at the top (THE TOP) of the you tube videos...………...
Thank you Matt. Great help! I’m considering a Harley and all your videos have been informative!
If you want to do any mods with any parts other than screaming eagle don't get the extended warranty as soon as you put a tuner other than harley-davidson branded one on your warranty is void
If you add a big bore kit or put parts in it that isn't harley-davidson your warranty is void
You can't even take it to your local mechanic or warranty void
So if I do the screaming eagle cam it’s not going to be under my warranty ?? It’s a 2020 but I’ve only owned it for 5 months
This video translates to: unless I’m keeping the bike stock... never buy that stupid extended warranty. Who leaves HDs stock? And what self-respecting bike modder would use most, if any of the SE parts?
Wow, if that's what you got out of the video then I did a terrible job of explaining things. Either that or you didn't watch the whole thing
Matt Laidlaw OK...
1. Matt, you’re fuckin’ awesome to respond as a collected cool guy.
2. Your video was very informative and my comment did not mean to detract from it.
3. My response was an emotional outburst over my own situation: I bought an Iron 883 in the beginning of 2017 with the extended warranty but I have modded the crap out of it. I’m in CA too BTW (F you CCARB). I spent cash on a a warranty that is not only expensive but useless since I did all my mods with outside vendors and did the work myself. I should have done more research.
4. Screaming Eagle stuff, especially their tuner sucks hard in comparison to the V&P FP3 or the Powervision. Nuff said.
5. Matt, you rock worlds.
arkindomino Not to mention their $150 a hour labor rate. 1,300 for a handle bar change. Yikes.
Half Dog you get what you pay for. As for the tuners, Vance and Hines anything sucks. They self admitted they build exhausts for looks and sound over performance. Whether you're willing to give up a factory warranty for an extra hp or two is up to you. Why you decided to dump a boat load of money into an 883 is beyond me. Sounds like you got yourself a tinkering bike now, no warranty and no resale. The days of tinkering are gone for Harley Davidson. They're and have been putting out bikes and kits now that 15 years ago took thousands of dollars to do with performance parts. And they're doing it within EPA regs and building them reliable enough to have a factory warranty. Don't get me wrong, SE exhausts are terrible, but as far as zippers this, s and s that, those days are gone. Pick a bike, pick a pipe, do your street tuner or stage download, if you want a kit, get a kit, have it installed at the dealership, enjoy.
Zach I mostly disagree with you bro. The Iron 883 has been around long enough to recognize its reliability but also to understand its shortcomings. All my mods have made my bike awesome even the V&H stuff that you don’t like. The only reason we are all running into this voided warranty situation because of lame ass EPA regulation that age just simply trampling on consumer rights.
As far as leaving bikes stock... get outta here bro. Even Matt, you know, the guy who made this video and owns the H-D dealership he represents knows that modding bikes is a lot of the fun of owning a Harley.
Hey Matt, this is great information and fully explanation. Thanks man Good job 👍🏼
All of my Motorcycles , Cars , Trucks , Cranes, Tractors , and loaders have a life time Free Labor Warranty .. Parts not so much..
When did Harley-Davidson extended warranty I got a question on it extended warranty does it cover a rental on another bike while my bikes being fixed
When i had engine problems (dealership claimed my engine was cooked but my bike had full power) so they claimed, the dealership blamed it on my quiet baffles and revoked my warranty.
I bought 5 brand new Harleys and Ducati from this same dealership (Frasers Motorcycles Dianella in Perth) since 2013, yet they treated me like a dog - Harley went along with them and didn't honor my warranty. Furthermore I've also spent over $100,000 in parts and services with them and you'd think they would bend over backwards to help me?
They also said I do not have warranty because i did a stage 5 on my bike - they claimed I got a race engine eventhough they did the work for me - before i handed over the money for the work they told me i got 12 months warranty on the parts.
i will never buy Harleys again but i love your channel regardless.
I guess my comment will get deleted to hide Harley Davidson's dishonesty.
I don’t delete comments. Sorry you had that experience. It’s hard for me to even begin to comment because I don’t have all the information. It’s too bad HD lost a rider though.
Their's more to that story,trust me. She beat on that bike !!!
Matt you’re talking about the warranty and stuff like that parts and stuff what about a motorcycle dash cam on your bike do you install and sell ones like that
Thanks Matt, I bought a used cvo at a dealer with a 5 year extended warranty and wheel and tire coverage. Yes expensive. But the bike has 43000 miles on it. Hopefully I don’t have to use it but if I do, it will pay for itself, thanks for the info it’s exactly what was explained to me at the dealership.
Good. Glad I could confirm. Yea, you made a wise investment. A CVO bagger has a lot of expensive components that are costly to repair or replace.
Hello Matt,
First of all, this video has to be the Finest you ever produced! I do not find this topic boring! In fact I had to go back and listened to your comments 3 times so it all sunk in! The timing of this video could not have been more perfect as I am still looking at new Harley’s and have not pulled the trigger yet. One thing I am finding out is my local dealers are not as honest and forthright as you are!
So far I have been dealing with outright false advertising just to get me in the door. All they did was succeed in pisssing me off and I bolted out the door!
Thank you Matt for laying out the warranty details out plainly and thoughtfully. I now feel more confident and much better informed regarding my warranty options and protection strategy.
I am so disappointed with the disrespectful sales tactics (all they ask is how much of a monthly payment I can afford) and try to hide the out the door price! The last thing they wanted to hear was I intend to pay cash. I walked out pissed!
Folks in California don’t know how blessed they are to have a dealer like you available to them! Take care and have a great New Year!
Thank you for the great compliment. I appreciate it. Good luck with your future purchase.
Harley Davidson just got sued for warranty issues, RIGHT!
What is the biggest torque can i can put in my 2022 stock street glide special
Harley is such a Greedy corp. They screw us riders on every little chrome nut and bolt.
I got an extra service plan added 3 more years to the 2 years to the Harley
I have a 2017 ultra classic I purchased extra Warrenty 3 year extended that ended on 7/30/2020 which I thought it ended 7/31/2020 I took my bike in for a second time with no oil tranny .the vent kit was installed on 9/6/2019 and was till I noticed the bike started sound the same thing clanking noise and hard to shift into n my bike is at Harley now waiting for tech time with no Warrenty ?? Not sure why the vent tube failed ?? Need help is there some how to get Warrenty to cover because it only one day late !!! I was planning to do a 400 miles day on Saturday’ on Friday was just checking my fluid just to make sure bike was ready !!
So was there a bunch of oil that transferred to the primary? I’ve never heard of a mechanical issue even before the vent.
Yes, you can purchase an “any time” warranty after your issues have been resolved.
How is that changing now that the government called out Harley on their warranty?
Where can I find a copy of the HD Extended Service Plan (ESP) on the web so that I can actually read it before speaking with someone. I can't seem to find it on the HD website. Why would they make it so difficult for their customers to find and read before making a motorcycle purchase?
I’m not sure. Ask your dealer for a copy
I am a first time HD buyer. That said I am buying a used bike 2016 with only 4000 miles on it. NOT a scratch, well maintained by a HD dealer. Can I buy a genuine HD warranty for it?
You buy it used?
I’m a little late to this video I was wondering does the warranty cover user error
How soon do you have to get it before your regular 2 year warranty runs out
Im just tryin to figure out if the bcm is covered by the warranty
!!!!!--------->>> Watch this video for non-biased information about warranty / ESP
In April 2019 I purchased a used 2017 Road Glide Ultra that sill had factory warranty until July 3, 2019. While doing my research about extended warranty I came across this video. I went to my local HD dealership inquired about purchasing a 3 year extended warranty. And $1500 later I had a contract that said I had a warranty on my bike until July 3, 2022. I took my bike to that same dealership last week because I have leaking fork seals and problems with my compression releases not working properly. 2 days later I was informed that the dealership checked the 3 year warranty for a NEW bike purchase and my "extended" warranty expired on July 3, 2020 and the estimated cost of $2800 to repair my bike would have to come out of my pocket. I contacted Harley Motor Corp and they are NOT willing to do anything to help me. So, I have to suffer the financial burden because the dealership made a mistake? I guess this is how a multi billion dollar company treats their customers.
I wish you'd show how to cancel the esp also. For those of us who don't commit to ownership for the full 7 years. Lol
There is a form your dealer that you bought the ESP from can fill out for you and cancel it.
I traded my 2017 iron 883 in today for a 2016 dyna low rider S, got the ESP, if I put a dynojet power vision on it will that void the ESP?
I appreciate your videos; always thorough on each topic covered. I’ve been around a while, so I’m pretty familiar with the new/used vehicle purchasing and warranty processes. With that, I’ve recently purchased my first Harley - LOVE the bike - 2020 Street Glide Special!! I’ve had to discover a lot of information nearly by happenstance while researching or viewing these informative clips provided by you and some of the other reputable H-D vbloggers...while just trying to familiarize myself with the brand. The information provided by my local dealership has been subpar at best, if not completely non-existent on several details about the product. There needs to be a Laidlaw-type in South Texas. Thanks again for sharing and for being consistent.
Big point too is LOOK THE BIKE OVER FOR PAINT FLAWS BEFORE YOU TRIP THE CURB. Once you roll away it's on you. Technically Harley Davidson has washed their hands of any paint flaws once the dealership accepts the unit. It is on the customer to find flaws (scratches, fisheyes, debris in clear, runs, big orange peel) prior to delivery.
There’s a dealer here in Texas offering a lifetime warranty on the new bikes. I imagine it’s a third party warranty. Love the inside information 🤘🏻 Thanks Matt.
Hey Matt, Question about HD Extended Warranty. The Ads say it makes the bike worth more. But when I spoke to a HD dealer about trading my 15 Street 750 for a 1200, The Salesman told me to go back to where I bought it, And ask for a Prorated refund. Have you heard of this before? I purchased the 2 Additional Year while still under the factory warranty. In fact, My Street was in the shop for a N Light malfunction (3 weeks). Got scared and bought it. Thank you. Chris
I decided to keep my wonderful 2019 CVO road glide,,,just love it! This will be the first time in my 55 years of riding I've ever bought an extended warranty,,,I've always traded to stay in warranty and fresh tires. I also added the tire and wheel coverage. If nothing else,,it will make me keep this bike for 5 more years. I did call 3 dealers and yes I was sure to ask for only the genuine Harley Davidson extended warranty , two were the same, but one was $300 more!!! Glad I did the checking first because my local dealership that I've purchased 6 motorcycles from was the high one and they would not match the other dealers!! So I'll not be buying anything else from them,,,,so greedy!!!
Ocala Fl.
In fact great video, Matt. My name is Ivan Dragnev from Bulgaria and i ordered Fat Boy 2019 FLBS Scorched Orange few months ago to the HD dealer in Sofia.
I payed some advanced sum of money before ordering and now i am going to purchase the whole price as to buy the bike.
I am not sure that i uinderstand everything about this extended service plan, so i have few questions, please.
1. I have to pay some money for additional 5 year warranty in the same time as i purchase the bike.
My dealer is going to explain me this additional warranty and will tell me the price? I have to subscribe some contract?
Am i correct?
2. If i purchase some Screamin Eagle parts now, before purchasing of the bike or in 60 days after purchasing of the bike i will recieve additional 5 year warranty for the whole bike and Screamin Eagle performance parts. May be the better way is to purchase the bike and the parts simultaneously? For example i want to buy for my Fat Boy Street Cannon Exhausts, Air Intake Screamin Eagle System and may be Stage 3 Kit.
Have i understood everything about this additional warranty?
Best Regards from Bulgaria.
Matt, this info was very informative especially since this will be my first motorcycle, I'm going with a 2016 Street Bob only has 1400 miles, hopefully picking it up from the local HARLEY dealer on Wednesday. Any advice?
If you purchase a used bike which still has the original 2 year warranty and the ESP extended warranty then it is necessary to send in a transfer request form along with $25.00 to the Harley Service Center P.O. Box 2840 Scottsdale, AZ 85252. Some folks are under the mistaken impression that the ESP warranty automatically stays with the bike and transfers to the new owner. Secondly, you should have your dealer transfer Harley's ownership records to your name so that any recall notifications will come to your address and the original 2 year warranty will be in your name. It also helps to obtain a copy of the original ESP contract so that you know the terms of your coverage, and the service records with the SWR so that any modifications made by the dealer in the first 60 days are covered under the full term of the ESP. Lastly, if you have upgraded your HOG roadside assistance plan to "HOG Ultra Plus", then there will be some over lapping of coverage, as both plans provide similar break down support.
Matt, I’m pretty sure I understand you right as to what voids a warranty. Just be sure, as you well know there are very few slip-ons for the 2018 Sport Glide. Harley doesn’t even make one. Tab exhaust has one, but it’s not legal in all fifty states from what I understand. So wouldn’t that void my factory warranty if I had it installed? Any advice is greatly appreciated.
Dear
I have bought my HD brand new and bought the warranty when I was walking away from HD.
The form looks like what you showed me.
Its only 4 years old but some paint part being cracking and I have to keep jump my bike to start.
Will this be covered?
I am fairly new to HD world.
Good info, wish I would have done this on my 2011 CVO with 15,000 miles. But then I work overseas and would just be buying an ESP that counts down without benefits. Had the 7 year plan, used it once.
Matt, I upgraded last summer from a 2016 48 to a 2016 street Bob. My question is this: when I traded in my 48 I never cancelled my esp. Can I call the dealer now 9 months later and cancel for reimbursement or transfer it to my 2016 street Bob?.....thanx
Matt in the past I have dogged your channel, I have to apologized, for your clarity is great, oem
Warranty is what we need !
Hats 🎩 off for your honesty and helping people enjoy 😉 their bike !!! ✌🏻….
So if I purchase a used 2015 HD from a dealership in 2018, I also purchased an extended warranty for the HD I purchased. What will void the warranty? The bike has a lot of aftermarket parts on the HD at the time of purchase. I purchased an extended 5 yr warranty for my HD.
It was a private purchase but I used the dealership to finance everything. The remainder of the of the previous owners warranty and an extra 5 yr. warranty. Does that mean I have a 7 yr. warranty thus far? What’s your opinion and what mods will void the warranty? TIA, J
Matt I love your videos brother. I’ve been following you for awhile now but just bought my first bike yesterday . 2022 EGS. I did purchase the 4 year extended warranty because I feel like it’s better to have it and not needed the the other way around. Thanks for the content I always get value from it. 🤘🤘
a few weeks ago I bought a 2015 Vrod from a HD dealership down In Florida , they talked me into buying a five year planed maintenance agreement cost $1700 . I live In VA and visited my local HD dealership In Richmond and showed them the maintenance plan that I had bought , they told me they haven't supported this plan In years and neither did the other HD dealerships In Richmond . I Immediately called the dealership I bought the maintenance plan from and asked them what the hell did they sell me , I got both dealerships to talk to each other to try to find a solution my local HD dealership said they would call me back with an answer they never did ( gives me a lot of confidence for the future ) I called the dealership I bought the plan from and cancelled It . I think I should have stuck with Triumph .
Matt I have a 19 Street Glide special with a stage 2 torque cam. I keep hearing from Harley owners that I should try a Zippers cam instead. I have a Harley ESP and wanted to know if I do this would it void my warranty and also have you heard anything about after market cams offering more performance that the Harley cams.
Thanks! Wow, that was great. Q:Can Stage I,II,III,Iv.... be installed at a dealership different from the one where the bike was purchased? within the time periods you stated, etc.. Knowing this stuff ahead of time makes going in and buying one easier and less pain in the ass..... Thanks.
Matt if I install a trailer hitch on my 2019 CVO Limited edition will it void my warranty?
Yes
@@MattLaidlaw thank you.
Matt I want to buy a 2020 roadking special with 1400 miles on it the bike has a 3 year warranty and I want to finance it through Harley Davidson will I still get a 60 day custom part warranty and be able to purchase parts and finance them and have them covered as if I bought a new bike?
I know this video is a few years old but I hope you see this Matt, I'm seriously about to drive down to SoCal from NorCal when I'm ready to buy my HD. Thanks for all the great content and information.
You may have mentioned it in the video and i missed it. If my dealership only offers a third party extended warranty and want the actual Harley E.W how do i go about getting it?
It wasn't until after I bought my m8 fat bob that I was told aftermarket parts would void my warranty and red flag my vin. I would have to settle for slip on exhaust and se parts which I didn't want. Complete waste. On top of that I had a local dealer attempt to repair my bike and actually break it worse and not take responsibility. I had to have a different dealership repair it and corporate wanted me to pay for it even though the second dealer recognized the first dealers mess up. I will be selling my Harley as soon as possible
I purchased a harley motorcycle from a dealer in Aug 2018 with a dealer installed vance and Hines tuner. They sold me the 3 yr extended service plan . Now the warranty coverage is coming to an end I went to another dealership to extend the warranty and was told that It cant be warrantied with the tuner and that the other dealership should not have sold the warranty because this tuner voids any Harley warranties . They also told me that I should ask the original dealership for a refund.
What should I do ?
Thank you Matt 👍 ... I had to watch this a second time as I'm going thru the process of getting acquainted with this whole H-D world. Appreciate the correct and well articulated information on here. 😎