TV Has Sound But No Picture Troubleshooting Guide

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  • Опубликовано: 30 июл 2024
  • Here are some steps to ease you through TV picture loss-from prevention to recognition to next steps when your picture finally does go out.
    TRANSCRIPT
    Here's a plot twist-often, your TV picture will go out before the sound does, preempting your show with an unwelcome cliffhanger. Hi, I'm Paul Blake for Repair.com with some steps to ease you through TV picture loss-from prevention to recognition to next steps when your picture finally does go out.
    Step 1: Avoid overheating your TV
    The lamp inside your TV is responsible for projecting colors and images onto the screen. So frequent overheating not only shortens the lamp life, but your TV picture life as well. To prevent overheating, keep your backlight system well ventilated and avoid turning your TV on and off repeatedly without allowing it time to cool down in between.
    Step 2: Watch for warning signs
    The fluorescent bulb in your LCD TV dims over time. If you start to notice your picture getting progressively dimmer, take it as a fair warning that your LCD's backlight is just about ready to quit.
    Many DLP TVs have a lamp icon on the TV frame. When you see a light turn on above the icon, that's a sure indication that your backlight lamp's days are numbered.
    Step 3: Reboot your receiver
    If your picture does quit, first make sure that it's not just your receiver acting up. Reboot it by turning off your TV and unplugging the receiver. Wait about 10 seconds before you reconnect the receiver, then restore power to it and your TV. If that doesn't work, the issue is likely with the TV's lamp.
    Step 4: Investigate your picture failure
    For DLP TVs, picture loss can involve lamp failure. No lamp, no images. The other point of failure could be the ballast, which starts up the lamp and keeps it powered. Determining whether your issue is with the lamp or ballast can be tricky without professional help, but if you recently replaced the lamp, the ballast is likely at fault.
    For LCD TVs, a failed backlight bulb or inverter could be the culprit. If the problem lies with the inverter, your functioning backlight bulb won't receive power. A good way to rule out one or the other is to get the room as dark as possible and shine a flashlight at the TV from an angle. If you can see images, then the problem is the inverter. If not, then it's likely the backlight bulb.
    Step 5: Decide to repair or replace
    If you are not ready to part with your DLP TV, you can have the lamp or ballast replaced. LCD inverters can be replaced, but replacement LCD backlights are not generally available, so buying a new TV may be your only option if it fails. In any situation, consider the TV's age and deals on new TVs before deciding.
    For more tips or to find a qualified service professional, visit us at Repair.com. Good luck restoring picture or shopping for a new TV!
  • ХоббиХобби

Комментарии • 539

  • @makesai
    @makesai 4 года назад +11

    I had my TV for almost a week and the image disappeared only on HD. The unplug and plug again thing worked! Saved me, thanks

  • @Practice_Kindness-1st
    @Practice_Kindness-1st 5 лет назад +74

    THIS is why I love RUclips so much. Thank you for this quick and most effective tutorial. Now I can continue watching my programs!

  • @thomogj297
    @thomogj297 4 года назад +71

    Absolutely the BEST ever advice spoken clearly and without non essential background music. SO VERY HELPFUL. THANK YOU KINDLY

  • @khopkins104
    @khopkins104 3 года назад +6

    It does work! I unplugged my 📺 for 30 seconds, 🔌 it back in and my screen returned.
    Thank you!!

  • @stevemartin245
    @stevemartin245 4 года назад +27

    I dont usually comment on videos,but think you this 2 minute video just helped me calm down from a heart attack . Thank you.

  • @rizvicu
    @rizvicu 2 года назад +10

    Thank you so much. I just unplugged the power line, then again plugged in. Problem solved. Very helpful.

  • @stephaniemaly6748
    @stephaniemaly6748 10 лет назад +825

    Very helpful. Thank you. Going to buy a new T.V.

  • @alyssal298
    @alyssal298 6 лет назад +21

    After watching this video, we were able to diagnose the problem and fix an LCD tv. Thank you!

  • @jonik1556
    @jonik1556 6 лет назад +1

    This might be different than this video.... but -
    We almost went the route of baking the module, but I came across a post that said to turn off the TV and the set-top box, remove the power source for at least 15 minutes for both, discharge the power button by pressing it and leaving it alone. After 15 min approximately, I replugged both the set-top box and the TV into the electricity socket. Turned on both STB & TV. I believe ATT U-verse had to cycle through... then voilà, the sound was back! This happened a second time and I went through the same process, and again it worked! So glad I didn't bake the module.

  • @thewinstons2990
    @thewinstons2990 5 лет назад +15

    Thank you! I unplugged my tv for 10 seconds and plugged everything back in and it worked!

  • @pattibilial3794
    @pattibilial3794 2 года назад +1

    Thank you.Knowing whats wrong makes me feel better.

  • @xheni6571
    @xheni6571 4 года назад +6

    I unplugged it for 10 seconds and it worked, thank you it was really helpful

  • @edithpniel6866
    @edithpniel6866 6 лет назад +10

    Thank you. This video saved me probably a lot of money.

  • @jenniferatienza6726
    @jenniferatienza6726 4 года назад

    thanks so so much!
    now the picture was restored by unplugging for 10secs.thought i need a new one, tnx to you my problem was solved.

  • @bigeboye6000
    @bigeboye6000 4 года назад

    Thank you so much, we couldn't figure out the problem but now I know its the inverter.

  • @Rose-pg8ub
    @Rose-pg8ub 10 лет назад +9

    This video helped so much, Thankyou!!!

  • @Amy-di9zi
    @Amy-di9zi 3 года назад +7

    You were really helpful..thank you!!

  • @thegalacticfoxnatoin3331
    @thegalacticfoxnatoin3331 8 лет назад +10

    thank you so much this got my TV to work and i'm pretty good at technology and had no idea what to do so thank you on the help of this video.

  • @karengoldman4504
    @karengoldman4504 Год назад +14

    Thank you!!! Unplugging/rebooting was the trick that worked for us! I appreciate your clear, concise and short explanation and resolve!

    • @lumkilegadu3717
      @lumkilegadu3717 Год назад

      Was you TV showing the pictures when you turned off the lights and flash light your screen with a torch?

    • @braindeadbogan9272
      @braindeadbogan9272 Год назад

      @@lumkilegadu3717 I'm having this very problem. Did you find any fixes?

    • @this_is_abongilerwexu
      @this_is_abongilerwexu Год назад

      What TV model do you have?

  • @zanelemono7396
    @zanelemono7396 2 года назад +2

    Thank you Paul for your help , best video ever.😍

  • @killermustache9980
    @killermustache9980 7 лет назад +11

    OMG this literally saved me I thought I was gonna have to buy a new tv

  • @melgonzalez7050
    @melgonzalez7050 6 лет назад +22

    Thank you. I unplugged and counted 20 seconds. It worked and picture was restored. Very informative video. Problem solved. Yeah!

    • @karengoldman4504
      @karengoldman4504 Год назад

      that worked for us too! Thank you, Mister!!!🤗

  • @jessicaekpenyong3993
    @jessicaekpenyong3993 9 месяцев назад

    Very helpful and the most correct information given on this issue... Thank you

  • @Toots6691
    @Toots6691 9 лет назад +61

    We watched this video and did the first thing you said. We unplugged it for 10 seconds and plugged it back in. Easy as pie, it worked. Thank you!!

    • @VelikiZlacani
      @VelikiZlacani 4 года назад +4

      Didnt catch that on the video, tried it and fixed the issue 😂 thank you, and thanks to the creator, cheers! 😊

    • @phililehlongwane5843
      @phililehlongwane5843 4 года назад +3

      Indeed I also did that yoooo am so happy

    • @kathystevens8163
      @kathystevens8163 4 года назад +10

      I unplugged mine, left it unplugged all night. Still no picture..

    • @ExtraordinaryLiving
      @ExtraordinaryLiving 4 года назад +1

      @@kathystevens8163
      Well, then, you don't have the same [small] problem as these guys; your problem is a bigger problem that needs additional diagnosis, and may not be easily fixed.

    • @kathystevens8163
      @kathystevens8163 4 года назад

      @@ExtraordinaryLiving
      Had recycling pick up the TV. Seems as though these Smart TV's don't last very long.

  • @Dancing_in_the_rain007
    @Dancing_in_the_rain007 4 года назад +7

    Thank you. Rebooted and now my tv is back on. ❤️💚🌸

  • @chikxrule
    @chikxrule 9 лет назад +13

    Really liked this tutorial and reference. Thanks!

  • @sweed20
    @sweed20 3 года назад

    Thank you so much it worked. Unplugging and waiting 10 sec then plug back in worked.

  • @analizasubade5147
    @analizasubade5147 Год назад +1

    We just put off our tv and put it on . It works! Thank you for this video!

  • @karenadams977
    @karenadams977 2 года назад +1

    A natural spokesperson! Thank you.

  • @muradosman9998
    @muradosman9998 4 года назад +2

    Brilliant video. Thank you. My picture went out. I disconnected the received for ten seconds and boom like magic the picture came right back. Thank you.

  • @soltkujin1162
    @soltkujin1162 4 года назад +81

    All y'all tvs working again while unplugging it doesn't work for me

    • @itzeman6219
      @itzeman6219 4 года назад +3

      Ik how. To make it work unplug it and then press the power button for about 1 min and then plug it again and boom it worked for me

    • @artynsnow514
      @artynsnow514 3 года назад +3

      @@itzeman6219 if its don't work I'll sue you

    • @artynsnow514
      @artynsnow514 3 года назад +3

      @@itzeman6219 it doesn't work

    • @itzeman6219
      @itzeman6219 3 года назад

      @@artynsnow514 it worked for me

    • @thesinofwrath092
      @thesinofwrath092 3 года назад +1

      @@artynsnow514 yeah he is a liar

  • @mannylongoria8398
    @mannylongoria8398 4 года назад +1

    Worked like a charm. Unplugged receiver and t.v. and pic came right back....

  • @markedwards4594
    @markedwards4594 5 лет назад +1

    OK TV Guru's
    I have a LG 42LB5600,
    I can see with the flash light a picture on a dark screen, I can't see any lights coming thru the vent holes or with the back off. Solid sheet of metal all over and fastened tightly to the screen. Would this be the power inverter board, T-Con or backlight, Thank you in advance for any positive input.

  • @festusmuema9054
    @festusmuema9054 3 года назад +17

    Just like that all hope is gone ....I need a new TV...

  • @CHE113A
    @CHE113A 2 года назад

    Thanks for that!
    That really was truly clear informative.
    Ok..🤞🏼

  • @jay_gamer9965
    @jay_gamer9965 4 года назад +1

    Bro thank u so freaking much it helped u have earned yourself a like

  • @ameenasiyad9277
    @ameenasiyad9277 3 года назад +2

    Thanks a lot,it is really helpful

  • @matthewbanks4240
    @matthewbanks4240 3 года назад +1

    Very useful indeed how do I get my hand on an inverter as I shined a light on the screen and still had picture but from a far it's just black

  • @zuhairkhan6918
    @zuhairkhan6918 2 года назад +3

    These techniques still useful in 2021😀

  • @cynthiaburton383
    @cynthiaburton383 3 года назад +1

    OMG! I've never posted a comment but I had to! Unplugged the tv AND IT WORKED!! THANK YOU!!

    • @intheplums
      @intheplums 3 года назад +1

      Sorry but did you not fucking try that before looking it up? You bellend.

  • @abdulazizsuleman2473
    @abdulazizsuleman2473 Год назад

    I'm grateful watching you great job

  • @zepicplays5119
    @zepicplays5119 8 лет назад +35

    Thank you! I unplugged the cable box for 5 minutes.... Viola picture is back!

  • @cherylp5846
    @cherylp5846 3 года назад +1

    Thank you so much you just helped me out,Ty

  • @laraleecroft336
    @laraleecroft336 4 года назад +31

    The thing that makes me mad is that I haven't had my tv for a whole year proper yet goddamn....

    • @patriciadanon6191
      @patriciadanon6191 2 года назад +3

      They don't make things last long I was lucky to lived back in the days when stuff was well built to last I had a problem with my refrigerator had to get a new one
      After only a few years now looks like the same thing with the tv I think everything run by computer is a curse lol back in the days before computer we did not have problems with cars refrigerators and TVs like today

  • @suziebray7689
    @suziebray7689 2 года назад

    Thank you so much ! It worked . Thanks !

  • @annettemorgan1760
    @annettemorgan1760 4 года назад +2

    Hello, watch your video, but what my TV Element 52 in does is the pic and sound works as soon as you turn it on, in about 5 min the pic goes out but you can still hear the sound. Do u know what the problem could be.
    Thank you, Annette

  • @macinman
    @macinman 9 лет назад +1

    Plasma TVs weren't mentioned here. Do any of these tips apply to a plasma set? or is it always the panel with plasma and no picture? I have a 42" plasma for my main set. It's 5 years old and working great. Just wanted to find out if any of this it applies as well.

  • @elainehyatt8550
    @elainehyatt8550 2 года назад

    You are a genius and I thank you.

  • @johnanderson3700
    @johnanderson3700 3 года назад +3

    My tv (LG) comes on: at first it would bring up both picture and sound for a few seconds, then screen grow black but sound still on. I tried all the rebooting methods but tv progressed to loss of sound as well as picture: now it comes on when I try to reboot only with picture and no sound, but screen goes black within about 10 seconds and I have neither. Given cost of repairs I’m wondering whether it’s worth keeping. too bad as is 60 inch lg that cost about 2 grand new. Now only 3 yrs. and little more older. With prices of tv down I’m thinking of a 50” much more affordable new may be best bet.

  • @CrowdPleeza
    @CrowdPleeza 4 года назад +13

    How common is it for the picture to go blank on flat screen TVs while maintaining the sound? I've never seen this with the older big TVs.

  • @Alaster_Grimlock
    @Alaster_Grimlock 4 года назад +1

    Very helpful
    I have to grab myself a brand new tv since my 2 year old tv is done for

  • @pinkmoona
    @pinkmoona 4 года назад

    Thank you, it worked!

  • @niacal4nia
    @niacal4nia 6 лет назад +1

    I had the same problem on my LG because my remote control batteries were weak. Interesting the sound came through from the receiver.

  • @5pctLowBattery
    @5pctLowBattery 8 лет назад

    I have the polaroid model tla-04641c from Walmart. I used to be able to shake (lol) the tv to get rid of the distortion (which started happening this year after having the tv for 3 years) there were lines and dark areas. But now when I turn on the tv there only sound no picture. I plug out the cable box and sometimes the picture comes back, but then it blacks out after a few minutes :( have to junk it.

  • @sethwolfe549
    @sethwolfe549 8 лет назад +2

    thank you very much this guide fixed my TV quickly

  • @chmits8282
    @chmits8282 6 лет назад +6

    I need a new backlight on my LCD SHARP TV it's from 2007 i think

  • @derekappolloni7773
    @derekappolloni7773 3 года назад +4

    So if you have a blank screen how do u see the settings to do re-set it?

  • @davidbuswa9425
    @davidbuswa9425 5 лет назад

    Thanks for the help

  • @gerv777
    @gerv777 6 лет назад

    hi, I would like to know if its not bad to connect the console to lcd polaroid tv hdtv that has a problem? the problem is before no picture but has a sound, and i you will heard zipper electrical specially whenever you start on the tv. For some reason after many months tv back to normal, but i still hearing the zipping electrical sound. Its just i worriend to connect the console to tv that also get damage or affected because the tv has damage? what is you view?

  • @bilotto1318
    @bilotto1318 5 лет назад

    Hi I have a LC-37D43U tv. The power works with green light in front of the tv and the backlight also work. When I turn on the power there is no picture but I have a glow. The audio also works well and can hear everything clear. The tv control, by pressing any function does not work. Also with the flashlight it does not show anything. I did open the back of the tv and would like to try to fix it myself before giving up and buying a new one. What should I do or try to verify as the problem?? Do you have a video explaining what to change or test before?? Thank you. Frank Bilotto

  • @sophs7913
    @sophs7913 3 месяца назад

    Very helpful thank you!

  • @christinechasse8291
    @christinechasse8291 5 лет назад

    Great video! You helped me save my TV!

  • @denisejohnson915
    @denisejohnson915 7 лет назад +4

    it really work thanks😀

  • @kffcfamily
    @kffcfamily 4 года назад +3

    Very good sharing on this simple troubleshooting guide...

  • @MahmudurRahmanHira
    @MahmudurRahmanHira 5 лет назад

    hi, I have a sony bravia 42w700b tv. its sound , all channels ok. but no pictures.
    some days ago, I bought a tcon board and replace. tv picture and all others worked for 30 min. then again same black , no picture. can help me on this

  • @Rafail1911
    @Rafail1911 5 лет назад +2

    The problem was the inverter thank god we can fix it :D thanks! +1 like and subscriber

  • @nyronvendor6653
    @nyronvendor6653 2 года назад +2

    Damn I’m shocked it actually worked 😂😂😂😂 I never trust these videos because obvious plug out the cord , plug back in . Hold power button 60 seconds , 30 seconds blah blah but it actually worked 😂😂😂😂😂😂😂

  • @comfortsarpee1374
    @comfortsarpee1374 7 лет назад +2

    thank you/ you are too good.

  • @Mh-nr1zy
    @Mh-nr1zy 5 лет назад

    Thank you so much

  • @auntievern
    @auntievern 7 лет назад

    Very helpful

  • @adriansims1596
    @adriansims1596 3 года назад

    Thank you for the help. My Hisense have a bad inverter.

  • @Wrateful
    @Wrateful 5 лет назад +26

    Laying here at 4:15AM now realizing my TV is burned and useless now.... RIP Wallet

  • @vahidnagahani6413
    @vahidnagahani6413 6 лет назад

    My Tv is TCL brand.yesterday it's picture got off but the sound is normal.
    How can I fix it?

  • @amazingdany
    @amazingdany 4 года назад +27

    I guess my 12 years-old antique hdtv has finally gave its last electronic breath. A fine job it did all this time!

  • @jenngzz11
    @jenngzz11 5 лет назад

    I got this tv in November it is now April, it was fine then went black. I can hear and see a faint outline of things on the scream. did i do something wrong?

  • @marlyngordonlamont7222
    @marlyngordonlamont7222 3 года назад +1

    Thank you ..helpful

  • @NappiMusicVideos
    @NappiMusicVideos 4 года назад +2

    Sounds like he’s from PA . Informative !! Thanku

  • @jayjmes3454
    @jayjmes3454 8 лет назад

    Sometimes my tv has no pic but mostly it's blurry with white line picture but then if I leave it on for a day it works fine for few hours what could the issue bec

  • @jamesdorpinghaus3294
    @jamesdorpinghaus3294 4 года назад +2

    My tv is six years old. My son was playing Subnautica and the tv began to dim and flicker. The sound stayed on but the screen just went black. I turned it off then back on. It stayed on for a couple minutes then the screen shut off again.

  • @pokeworld5105
    @pokeworld5105 4 года назад

    When I have off the bulb then I placed the flashlight and I can see everything but very low brightness so what can I do for my tv

  • @livinindubai
    @livinindubai 5 лет назад +1

    The Samsung tv I have loads a picture of a football pitch and plays the audio... any idea how to fix this?

  • @erepsekahs
    @erepsekahs Год назад

    I like the way he smiles all through this, while your wife is screaming, "So get me a new TV already."

  • @medmind6075
    @medmind6075 4 года назад

    Hi what will happen if i remove all my lcd tubes and place leds which is powered from outside source ? Please reply

  • @laloqwe
    @laloqwe 7 лет назад

    Thanks so much, in my case the problem was the inverter,

  • @Mahtabalam-wn6nn
    @Mahtabalam-wn6nn 5 лет назад

    Thank uuuu very helpful

  • @_mrcrypt
    @_mrcrypt 3 года назад

    Thanks for the info 🍷

  • @paulschaffer1281
    @paulschaffer1281 Год назад

    I have an LG 55UM6910PUC it just shows blue/green screen. When it first happened there was audio and you could switch channels but no picture. Now there is no audio so I can't tell if the channels are changing with the Remote.

  • @shabo77
    @shabo77 4 года назад

    I had the oddest thing occur. The power cord was only plugged in half way. I got sound but no picture. Could the power cord not being in all the way produce sound but no picture? I'll keep investigating to make sure it is working 100%.

  • @johnturner6651
    @johnturner6651 2 года назад

    Have a Toshiba TV model # 50L 1350UC manufactured Nov. 2013. Seems the inverter needs replacing, but can't seem to find any tutorials on this set? Also, model # seems to be non existent ? Can anyone help with this?? Maple Ridge, B.C. Canada

  • @Thunder_4445
    @Thunder_4445 8 лет назад

    Have LG TV, when turned on screen works, after 5 minutes goes blank, then slowly picture comes back but in pixels. Then after whole screen in pixels I have to turn of the TV and then back on, to get picture back. Takes too long..

  • @jackiedibs789
    @jackiedibs789 6 лет назад +375

    I hit mine with a wii remote

  • @bharathip8302
    @bharathip8302 3 года назад

    Such a nice information 👍didn't worked at all

  • @jasonoakton7379
    @jasonoakton7379 2 года назад

    Thank you unplugging and waiting worked thx

  • @Kikothefoxx
    @Kikothefoxx 7 лет назад +2

    so we have a sony brivia 65" mounted on the wall above a gas fire place. the tv does this when the fire place is on?? is it because of the temperature

  • @rebel8259
    @rebel8259 3 года назад

    Thanks alot just helped now

  • @azzyk1
    @azzyk1 10 лет назад

    I have a hitachi L42V01U and my HDMI cables won't produce any sound it did at one point but then had a buzzing sound and cut out so I unplugged it and put it in worked again for a little while now it's just not working at all I'm so desperate for a fix this is the same with my 360 and one but I used the cables on the ps3 with a different tv and they work so ... I don't know what to do only thing that works is unplugging it for a while and then putting it back in but then I hear like a buzzing until it cuts out again

  • @vidyadharthorat8145
    @vidyadharthorat8145 4 года назад

    Helo same problem with my LG TV. I press remote button and picture not working. But sound and other function working.

  • @mariajuanarivera805
    @mariajuanarivera805 3 года назад

    Hello Paul , I have a LG Smart Tv all of sudden tv stop working . I can see the red light it turns on cause I see the LG screen on tv but then it goes away sand no sound or picture

  • @anushikasinha4948
    @anushikasinha4948 4 года назад

    That torch thing worked at my tv that means the inverter is not working, is replacement the only option?

  • @bhiyajirunway3071
    @bhiyajirunway3071 7 лет назад

    sir 32 lg LED tv in no picture and no sound but laigt blue picture is aweylebal pliz you gaid sir