Fixing a Viewer's BROKEN Gaming PC? - Fix or Flop S3:E4
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- Опубликовано: 13 окт 2022
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Dr. Fix or Flop, here! Another PC bites the dust... but can we save it? Stick around to find out! By the way, if you live in the Orlando, FL area and have an issue with your rig, apply to have it (possibly) fixed for free today! gregsalazar.com/fix-or-flop
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#FixOrFlop 
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This series never gets stale. Always exciting to see a new entry, Greg!
This is the best PC repair series on youtube. Bar none.
Good job Greg!
I think these motherboards came with a weird bios from factory. I have a B450 tomahawk max 2 which was supposed to have come with the zen 3 bios from factory, put a 5600g in it and kept getting CPU debug light and random shut downs. Turns out it was a weird bios version it shipped with from factory. Updating the bios worked perfectly.
Those boards launched before the zen 3 arrived. The factory support was Zen 2 but that also depends on the time it was manufactured, as it might get the bios updated in the factory, but there are still some without that bios update as they were sitting in storage.
@@Ficii1 yeah, mine was advertised as Ryzen 5000 ready on the box and bought it new from Amazon so I assumed the motherboard was fine but it's definitely a dodgy factory bios
Yeah that is a very weird thing cause I have a 550F board from Asus and my friend has an Asus 450F board and his had this issue yet mine didn't and I have a 5950x and he has a 5800x yet his did this same thing and when I updated the bios for him, it worked and fixed it. So this definitely ain't a normal thing. Hopefully MSI and other manufacturers really make sure this doesn't happen again and are aware of this and hopefully fix this cause this ain't something that should happen straight out of the box like that.
@@georgeshajan7956 Same for me, it was advertised as ready for Ryzen 5000 but the BIOS version it had was not on MSI website either and I had to update the BIOS for the system to boot.
The Zen 3 APUs were released much later than the first set of Zen 3 CPUs, so most likely the board was manufactured after the initial release of Zen 3, but long before the APUs were released. So at the time it supported all available Zen 3 CPUs.
Don't pay any mind to those idiots keep doing what you're doing, you are the kindest person i watch on RUclips!
Greg your whole keylight setup is awesome, warm white color etc, its just perfect
Thanks! It still bothers me a bit sometimes, but they're fixed to my ceiling so I basically just have to deal hahah.
@@GregSalazar nah it's good, homie, better than that sterile white ring light that just looks like a hospital, ill tell you that
@@yurilopes420 Yup
fix or flop live? Maybe? Greg any thoughts?
If he has the parts that might be swapped on hand, sounds good but if not can’t really do any testing
I love that idea
@@afg_uks with an am 4 system there should still be plenty of components on hand to at least troubleshoot even if he has to wait for parts to actually replace the components (graphics cards being the main one to wait for)
Lmao, as a PC builder, a live episode of this will literally span 3-5 hours at the very LEAST (assuming the problem isn't solved by the first or second thing assessed/fixed)
Can we get a live Speedrun?
I appreciate that you went ahead and cross-checked the client's Ryzen CPU. I had suspicions and would have been disappointed if this wasn't explored. Solid work!
What a weird problem. Glad I've learnt something new. Great episode!
I recently discovered these videos and have been making my way through the first two seasons, It is amazing how many things go wrong (break) or are installed incorrectly - I feel like I am building quite the library of troubleshooting steps.
Keep it up Greg! I think this Playlist is the most loved series on this channel. I'm sure the analytics speak for it self.
I really like that you always check hardware you take out of a rig. I can't really fault you working.
The ''missing'' bios may have been updated via MSI's software in windows. Some times i have seen it having different revisions then the site.
I think the ''automatic'' updates are some times different then the ''manual'' ones. And you never should use the windows software (MSI LIVE UPDATE 6) to update bios because its crap.
I think that is what happened in this case.
That would make perfect sense considering that it supposedly was working.
While I'm not sure on this case in video, but yeah...I had this bad experience back on early 2000s on a MSI motherboard in my house because their LIVE UPDATE tool provided a new BIOS update but that turned out a faulty release...install that will brick the board.
And then my brother had to take that motherboard to MSI company to replace that fault BIOS...and he found he was not the only one had to replace the BIOS chip(I think the new replaced one was previous version of BIOS on MSI's website) when on there...at least that process was free.
(That motherboard was just "one day old" lol)
And the next day...they just take out the BIOS update from their site and the LIVE Update server...and never had any new BIOS release for that board to ever released.
Yeah, be careful if they uploaded a fault BIOS release...it's rare but it can happens, at least for MSI. :P
@@PlayerLin I cant think of anything else. Greg and other comments said that it may have shipped out from the factory with that bios.
But the owned said that it was working after the motherboard replacement. So that cant be the case then. If the bios is incopatible it would have not worked at all.
And the the bios date was from may of 2022 and i dont think they are still making B450 boards in 2022.
So the only explanation that remains is that the bios was updated after the owner had gotten it and used it for a while.
Bios update is a very delicate prosedure and doing it in windows is very risky with any boards.
There are so many things that can go wrong with all the windows backround operations and so on.
So i think that the owner used the LIVE UPDATE to update everything including the bios.
Maybe the bios was already bad or it got corrupted during installation because of windows.
Best way to confirm this would be to ask the owner or check if the LIVE UPDATE is installed on the computer at all.
I would actualy want to know if i was right or not. But i gues it will remain a mystery.
@@j.p.h.8126 Remember what Greg said: Should not fully trust what owner was told.
So yeah it's possible the system was worked but ruined by LIVE UPDATE's faulty BIOS update but if that would be case, then it should be other users that using the same motherboard to report such problems...
But yeah I agreed what you said: it'll remain a mystery.
@@PlayerLin totally
Great job Greg! I love watching you work stuff out. Can't wait till next one in the series.
This series is so therapeutic. I absolutely love these videos
I love how excited you get, Greg. Wholesome content 👍
I really enjoy these vids. It's fun to see what issue kept these computers from working. Learned a few things too. Like how clearing the CMOS and updating the BIOS can fix so many problems.
I absolutely love this series!!!! Keep up the good work Greg
Always learn something from every one of your videos.
Thanks for the hard work!
Greg, I had that same board (or one from that series) and I bought it new/open box but it had never been used. Anyway, I went with a different board for my build and sold the Tomahawk for like $150-$175 and I get a message from the buyer, that "the board is dead, won't boot, etc" and I'm ready to refund because you know, that's how it goes some times but then I used my common sense and directed the buyer to download the proper bios and gave them, instructions on how to flash the bios onto the board. The buyer said they would try and get back with me in the morning. It WORKED, flawlessly. The buyer was very happy.
They definitely had some corrupted bios revision, flashed from the factory on these boards.
I have to share something funny with you. I am in the Orlando area like yourself and I was dropping some things off at the Sharing Center in Longwood; there was a guy there also delivering food for their kitchen, and I kid you not, Greg, he was your doppelganger. I did a double take! Then I heard him speak, heavy accent, so not you. :) So now you know, you have one, and, like you, he does good things for people.
These vids are cool man, very interesting to see all the different problems you can come across with hardware etc.
Got my sub!
Great job Greg! Glad I was able to get both of my machines back up and running without sending them out. Good stuff, keep up the great work. God bless, stay well.
Gigabyte has released a few BIOS that aren't available online anymore due to security issues or they were test BIOS. I assume Gigabyte isn't the only company that has done that. Unfortunately they never let people know the BIOS is bad. It just disappears from the support pages. It's a bit sad that no one is notified when issue BIOS are released and then deleted.
Definitely a lesson to check the BIOS revision when updating it. It's possible It might have come out of the factory like that but I would be inclined to think that the person may have put in a beta bios by accident without checking as it looked like a previous beta bios version.
Definitely came from the factory like that I had to help another guy with this issue with exact same board. But hey as long as you kept your old cpu it's and easy enough fix. Well assuming this happened after a CPU upgrade.
This is why I feel it's always good practice to flash the bios on a new board (at least new to you). It's not always guaranteed that it's going to ship automatically with the compatible version for your cpu, so it gets rid of one potential problem
This is what I do with the second-hand computers I sell; I always update the BIOS on the motherboards. I've only "lost" one board (ASrock Z77 Extreme4) due to a failed update; and that's my fault because I should have updated the BIOS in "stages" i.e., go from one, to another, to another until latest version.)
@@PCFixer Get a little CH341a hardware flasher and you can revive any board no problem :)
But if the installed BIOS is even more recent than the current stable from the website, you're missing the point. I'd find it odd to have some version installed that isn't publicly available, but as long as it's not a known beta or known to cause issues, I wouldn't flash an older version. Depending on the revision of the board it could even be that the older BIOS isn't really compatible with it.
@@copperx That will never happen because any board you buy would have come out of the factory months ago or even longer. The bios installed on the board will almost always be an older version than the one on the website or if you're incredibly lucky the same version but never a newer one.
@@hazzmati Well obviously there is a BIOS version that was skipped on the website. If it was current at the time of purchase several months but just not released to the public, of course this version could have been preinstalled.
Greg, this video stuck in my mind and saved me a fair bit of pulling out my hair on a recent build. Long story short, purchased a B550 Aorus Master new in the box from 2022, which needed BIOS update for my 5900X. Swapped board out to a 3600X setup for another build and wouldn't you know it -- powers up, but only half the AMI logo loads and no POST. No CPU LED either. Rolled back the BIOS to a 2022 version and voila -- runs great.
Greg, another great and informative video. Anyone with experience building PCs should be able to fix a PC problem like this. All DIYers know a project has three components: Time, Patience, and Money. After watching this video, a DIY PC repair has the same three considerations, except substituting a good supply of working parts for money. Greg always presents an excellent example of initial troubleshooting. A test bench is the best tool for a PC repair, especially when replacing parts. It makes replacing parts more accessible, and you can see what you are doing. I bought mine on AMAZON for less than 50 dollars.
Great job Greg keep doing you stuff and helping people out.
This series is VERY educational. I really enjoy watching this series.
With the Thumbnail saying " nice try " I was kind of expecting a viewer to lie to you and get free stuff. Not sure why but that's what I was thinking was gonna happen
Thank you for this awesome series! I used your code and activated my windows finally! no more default background and watermarks i love your videos, i watched this whole series in like 2 days lol great work
This series is the best ❤️
Always enjoy your videos your honest and always up front and a great teacher in the field thanks again
The only time I don't verify the failure is if they describe something that sounds like a power issue/short. I'd hate to verify and end up doing more damage in doing so. That's about the only time I tear it apart and examine first. Had a system not too long ago that had all sorts of power issues. Loose wires, shorts... and worse yet, the wrong SATA cable for the PSU that was sending 12v into the SSD, which was already dead as a result.
And how sad that a supposed computer repair shop missed this. I wonder if they just did the basic crap and didn't see the money in spending a lot of time on it and gave it back. I sure hope they didn't charge them anything.
My B450 Tomahawk MAX shipped back in 2020 with a beta BIOS installed. Fortunately it never caused me any issues with the 3600X that I originally had in it. I upgraded to a 5800X3D just a few months ago and had to flash the BIOS with a much newer version to get it to work and it's continued to work great ever since. I must have got lucky with MSI's BIOS lottery. I was surprised to see so many different versions on their support page. I just went with the most recent and crossed my fingers and all was well.
Very informative and educational series, especially for those of us who have limited budget and can't afford to buy many extra components (extra CPU, motherboard, PSU etc.) just to debug. We can learn from your videos and try to narrow down to the issue as far as possible before buying new components.
Watching these vids give me confidence to work on my build if anything were to happen 😅
I will allways come back to watch these fix or flop series they are just the best but more importantly we can all learn from these videos i know i have keep up with these videos great job
I learn a lot every time I see Greg troubleshoots! Awesome!
I always look forward to these videos Greg. Great series.
Ah my favorite series is back. Thanks Greg!
This series has genuinely taught me a lot thank you, but really this is worrying most of the cpu failure are 3rd gen ryzens and should take a look
thanks again Greg always learning from you buddy
"Fix or Flop" is by far is my favourite series you have!
Always regress back to the 80's rock band "The Fixx" while watching your series, because one thing leads to another...Great content!
I am from India and your vedio helps me alot in troubleshooting for myself and for my friends love from India and for explaining everything in depth and details for every vedio and every new things learnt about troubleshooting PC.
Hehe when you said you noticed something in the BIOS and showed the info in it, the first thing that came to my mind was "lol a bios from month 15, that must be broekn". I'm too non-murican for this lol XD
I enjoyed this one, Greg. My first PC build is in a Cougar case, like that one you have there. I put a Ryzen 7 processor (2nd gen) on a MSI B450 Gaming Pro motherboard. So far no problems.
A PC has so many "moving parts" with BIOS, OS Drivers, Firmware, Software, Hardware that it can be the absolute tiniest piece that keeps the whole machine from working.
Thanks Greg. Enjoy the content.
Excellent troubleshooting - thanks for sharing!
Love this playlist, cant wait for more episodes!!!
Wow - bravo! I'm no slouch at fixing PCs and I probably wouldn't have figured this out, This was fun to watch and something to remember.
Also thank you so much for the line about not trusting the 'customer' I used to say thid on older fix or flops and commenter would get extremely upset over this. In the service industry never ever ever listen to what a customer says, they're hiring you (in this case it's free but it still stands) because they don't know what's wrong, you have much more experience and knowledge in the field than the customer, they are much more prone to mistakes and errors. (Run-on sentence deal with it.)
I really don't think it was the BIOS itself that was the issue... I think it was the BIOS flashback button being pinned down by the rear IO shield that prevented this system from posting. It's happened on some of the PC builds I've done before with both MSI and ASUS motherboards
Absolutely could be the case here.
I have had weird issues with MSI/AMD some bios versions. It could be either one.
To confirm, that button was not pressed down in its original state. We looked closely at it. The button was recessed inside the I/O plate. Was definitely the BIOS
Those BIOS flashback buttons don't need to be pushed down to be actuated. If the IO shield was pushing it from the side, which it seemed to be doing in the video, the button will stay actuated, preventing a POST. I guess I should have been more clear in my original comment. I believe you though. If you checked and it was indeed the BIOS, then you're probably right. I just thought I'd point out this discrepancy
@@GregSalazar but in the video you said that the problem started before he changed the motherboard ... how does this make any sense?
Do you work with a videographer? Your filming is on point. Lot of folks don't appreciate that a 15-minute video takes about 3-4 hours of filming. And then sorting audio, video, and picking out 60 seconds' worth of footage from every 5- to 10-minute long clip lol.
That’s amazing. Great work!
You're videos helped me lol. A bad ssd sadly had to be replaced but it was causing my vga light to come on and I'd have to restart the pc multiple times for it to post and I tried everything up until I disconnected my sata ssd
Brilliant troubleshoot. Thank you for the video.
Fridays are great for youtube, thanks for the upload
Wow this was a great episode, interesting turn of events. Goes to show that it can really pay off to investigate a bit further and dig deeper
Nice catch on the BIOS, many would've missed that. And how strange that the mobo came with a defective BIOS. Unrelated, but I'm about to do a build in the same model Cougar case. One of the main reasons I bought it; it's one of the few gaming cases that has provision for a 5.25 optical drive (I have a nice Blue-Ray player to put in it)
Ive made it my first job as of late when taking repair and trouble shoot jobs, to update bios immediately, if i can access bios update or overwrite the existing one. has saved my arse a million times now especially with ryzen rigs
I am surprised Epic hasn't reached out to offer sponsorship for PC building Sim 2 this is the only chanlle like this doing the work most companies can't be bothered to offer
Keep up the great work 👍
Nice, good catch on the bios 👍
The more I read about post issues, I'm starting to suspect a lot of it is improper bios installations issues as a lot of manufactures include notes and steps to upgrade to "x" bios first, install "x" firmware after "x" update, etc. And some people miss these steps and it causes issues. Ran into this plopping a 5950x into my friends X470 motherboard. It had a special upgrade bios to move from the 2000 series processors, instead of needing the 3000 series first as listed. Was a pain to find but after finding that special bios and following the instructions, we got it working. If you run into anymore 3000 series chip post issues, I would start with investigating bios updates and stepping.
Love the series Greg. I need to get larger place because I would love to do these types of videos and have my own workspace to content create.
Excellent and interesting, well done Greg.
Love this series
Hey Greg. Great eye on catching that BIOS! Similar thing happened to me yesterday. I had a BETA BIOS on my system I believe and when I went to update my BIOS to the latest version, my current version couldn't be found anywhere on AsRock's page. Only difference is that my old BIOS worked for me, at least for my 5950X.
Nice catch Salazar !! good detective work :D
Great detective work!!
I can't believe you caught that. I doubt I would have ever came to that conclusion. Good job.
It is very rare case. Anyhow the feeling you get finally a system work fine after troubleshooting is priceless
Not what i was expecting from the thumbnail, thought it was going to finally be one that someone tried to trick you to get free parts.
Been watching a lot of your videos and this one saved me. My bios version (Asus Tuf x570 wifi plus mobo) wasn't listed on Asus' site. Quick bios update and now had some issues fixed.
Great job man, interesting video!!!
Love the channel Greg!!
I appreciate it!
This cougar case is the same as mine. Incredible how different the rigs look though
I bought a used Ryzen 7 3700x that wouldn't boot. Thought the cpu was bad. The previous cpu, Ryzen 3 2200G worked fine, After watching this video I updated the bios on my MSI motherboard and now it works fine.. Thank you!
Nice save!
Excellent as always. And you didn't have to replace anything
2 years ago, me and my other 2 colleague purchased 3 Arous B450 elite and after 2 weeks all our mother boards went dead. We sent them back and within few days same boards were returned. Today I guess I have an idea about what could go have gone wrong!
Thanks Greg! 🎉
This looks like a fun channel!
Subbed
Good catch, Greg!
Greg, There was issues with that missing Bios, 1 issue was it would not work with an RX580 GPU, before this update there was an update of firmware for the RX580. You will find a missing Bios version for almost every, MSI MB it is odd that they did not create a proper CHANGE LOG for these bios to explain this.
The same thing happened to me with a MSI B550 mobo and modern 5600X, updating to latest stable bios version bricked the system, and downgrading to an earlier bios version fixed it. It sounds like a MSI QC issue
Had a shaky MSI x570s board come to me as a RMA replacement board worked for a couple of hours and then bricked in a Windows update.
that is the reason why experienced people on computers say, if it works, dont touch.
just upgrade bios if is really needed, because new cpu, or problems with memory, etc.
@@MrDvneil works fine until a supposedly fine bios bricks the board completely.
@@TheSjuris the only bios that bricks the boards are the ones you update, if you dont touch if is working will work forever if you don't touch anything on ur pc
@@MrDvneil if that was true then it wouldn’t have gotten bricked, but alas it did happen that way. The chip worked and works fine on other motherboards. Bet there was something faulty with it early since someone had originally sent it back to MSI before me.
Manufacturers will sometimes pull Bios updates from their website if there was a problem with it.
Or if it is was a temporary Beta Bios (i know Evga does this sometimes).
They did indeed pull it. A quick google search shows that many others had problems with booting and crashing after updating to the "E" version.
I enjoy the added background music.
There is something so wonderful about the existence of debug leds.
Good investigation skills.
Excellent trouble-shooting Greg.
I think Greg here gets off the dopamine hit that comes with a successful fix, great to see him rescuing troubled machines.
Hey Greg, just to let you know, when MSI and even Gigabyte updates the bios page, they tend to remove past beta bios versions. For some reason they live to keep only the most resent beta bioses.
Around 10:50 you're talking about the BIOS version. The version the user had installed would have been a beta BIOS. They retract them when either a new beta BIOS supercedes it, or the final build is released.
Thank god for that. Im using an r5 3600. Bought in June last year and it still going.
Loved the video, Greg very informative! This example is a reminder that weird incompatible BIOS' can trick you into thinking a MOBO or CPU is bad. Great diagnostics mate! Small small incredible small nit - I found the background music to be a little distracting.
I love this series
well, that one came out of left field! awesome video as usual :)
In the morning, made breakfast, opened youtube, saw this video, best morning
Even my B650 Tomahawk board came with a weird BIOS version out of the box, it was not listed on the website, had a release date 15 days ahead of the closest public BIOS release on their website, albeit everything worked fine for me.
Fix or flop is very educational to watch.
About the BIOS thing : MSI sometimes does the thing of recalling some batch of board that's still in distributer's warehouse and factory flash experimental/engineering version of BIOS (which you won't find those files unless an employee leaks them) on those board which resulting in those board don't support some older CPUs.
I only knew this because the company I worked for have 2 batches of those boards came in last month and I was able to tell them apart because the bag containing the board have been opened before and the distributer we worked with said that MSI took them and flashed the BIOS.