Inside the World's BEST Airline - Singapore Airlines
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- Опубликовано: 6 сен 2018
- A behind the scenes video of the World's BEST Airline - Singapore Airlines service and training. Video of how Singapore Airlines train the crew and deliver best service.
Also watch Sam to challenge and learn how to deliver the Singapore Airlines Service standard.
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This guy knows his stuff!! He’s one of the reason why Singapore is the top rated airline in the world! He’s such a good trainer his tone of voice and the way he talks to his staff in a respectful manner!
84vietskater not common for a singaporean..
just a smile from a hotelier
Hi
👍
Mr Antony is a very nice man..
Trainer said : I like mistakes because we can learn from it. That’s really good quote
Oh no...
I also think so
My trainer use to say "Failure is to make the same mistake twice." Forty years later and I still live by that advice.
Your Face
@Bundesluftwaffe You have no Idea how pity you are.
The trainer is a very good teacher. He looks like someone who is patient and respectful and not bossy. Qualities of a great leader!
Dsysu cjxjd 👍👍👍👍👍
Indeed 👏
Mr. Anthony is one hard superior. This explains why Singapore Airlines has such a wonderful reputation for excellence in customer service.
The trainer Anthony seems so professional and decent guy, I lke the way how he instructs
@Grumpy Cat true. Lol
@shalom1948hellyeah you are definitely right. I felt that too. But what i like about him that he was seizing every opportunity to demonstrate something new. Which is good. It seems you are good at this too 😀
335halim it really indicates and highlights how professional this organization really is. Hopefully I will be on an intercontinental SIA flight one day.
@@torehaaland6921 i hope that too. In business or even first class
I pspuuuhbhbbmLxu. Že
Mr. Anthony is one hard taskmaster. This explains why Singapore Airlines has such a wonderful reputation for excellence in customer service.
+Alden R. Machado taskmaster is a harsh word to use and very much outdated lad. How about training supervisor, lead trainer, or superior; these names are well fitting lad. Cheers
@@chavanne3 take a hike, lad
+Alden R. Machado Cool down lad, just giving an honest opinion. This is the 21st century and "taskmaster" is outdated and belittles these hard working women. Have some respect lad.
@@chavanne3 so is lad, you twat
+Alden R. Machado Lad you still around?
Wow, it’s Gordon Ramsey, in angel form. 😂
They Cook better than Gordon Ramsey 😂
This is nothing new for Singapore Airlines. They have been consistently brilliant since the 70's, 80s, 90s and so forth. They are and continue to be one of the best Airlines in the world in customer service. It has always been a pleasure flying with them.
Even in economy class Singapore Airlines is an enjoyable experience.
I'd have to agree Qantas has got to one of the worse but that's just aussie culture.
Google One It’s not Aussie culture. My wife quit being a stewardesses due to Quantas recently hires lower qualified individuals.
LegendLength have you flown Virgin Atlantic and Emirates?
The trainer is very friendly n gentleman not bossy at all..i believe you could lead a very good team..
he would bang them
The trainer is a legend at Singapore Airlines.
@@DctorSkillz1 still he would bang them
@@healthccar9033 Mr. Chowellor is a well respected employee of the airlines. He has a reputation for being a master at training and maintaining a good reputation with the trainees.
oh i understand now
Sam: "So after looking at how I served you, would you consider hiring me?"
Anthony: "Yes....... to Scoot"
lol :)
Omg hahahaha 😂
Rofl!
David Rallison you’re a savage!!! Hahahaha!
HHahaha
Successful people don't become that way overnight. most people see at a glance-wealth, a great career, purpose-is the result of hard work and hustle over time. I pray that anyone who reads this will be successful in life..
Cryptocurrency is bringing different revolution in the world economy. Depending on one stream of income had never made any millionaire and earning check's don't put you on Forbes.
Investing in Bitcoin has become my family major source of income. My family is fully invested in it not minding the crash our account manager still makes us profit constantly
Investment is truly the quickest path to financial freedom
Assets that can make you rich are Stocks,Bitcoin and Real estate investment but Bitcoin is most profitable.
Do you trade Bitcoin? I mean, how does this bitcoin of a stuff works, I will love to invest on it too...
SQ is usually such a guarded company so congrats on being able to gain their trust to allow you to film their operation and training 👍
Incredible insight to the operations of one of the best airlines in the world, thank you Sam!
XsergioX17 they’re no.1 best 2018
That was an awesome video Sam. I am Singaporean and I didn’t realise the great detail with which SQ crew are trained for business class service. Hope that you enjoyed the tour of the SIA Training Centre and the hospitality of SIA.
best airline in the world SQ
Same
Thank You Sam. This video brings me really good memories of Singapore. The Training Center is fantastic and the teachers there are incredible. A special shout out to Mr Yussof Karjin. I worked in SQ BCN 2011-2014 in the Reservations& Ticketing Dep.
This is hilarious and very informative as well. Its nice to know that you get for what you pay with Singapore :))))) I pleased to say that my husband and I flew Singapore business class last year and this is exactly how they serve!! Amazing, professional and very very polite.
Hello friend
excellent video, this is why singapore are the worlds best airline.
I love these Behind the Scenes videos. It is great to see what goes on as far as training and all the work to serve the passengers and crew.
I remember taking Singapore Airlines for the first time 20 years ago and was just blown away back then at the level and quality of service especially after having experienced several other airlines during the same flight, the contrast was huge.
Training make perfect , continue to provide updated skill keep your airline staying ahead. With such high priced ticket cost in Singapore Airline, the travelers deserve to have premium services from the airline crews.
What I love about your channel Sam is that when you do one of these behind-the-scenes videos, you never act like you're above any of this. Awesome stuff!
I am grateful the airlines provide me such access for filming and we all learn from it.
Best airline in the world hands down. I fly 100k miles a year for work and I wish the US airlines ie (UA, AA, etc) would train their staff like this. This type of elegance and demeanor in all staff from flight attendants to flight captains is something that is very unique to this airline culture. Well done.
This is my fave videos of yours sam. I like training videos. Thank you and keep it up!
Wow!
There's so much detail to pay attention to and the trainer is just everything perfect for one to learn: he's so patient and calm❤️
Wow Sam, this was a really great video. It was very fun and made me realise how much SIA puts emphasis on passenger comfort
when he put the tray on his armpit 😂😂😂 I see Indian Dhaba
🤣🤣🤣
I was literally thinking how cool it would be if Sam Chui did a video behind the scenes, and here we are. Thank you!!!! Would be amazing to see the behind the scenes on an actual flight!!! Much love to you.
Sam, you are the best. Thanks for adding amazing variety to your videos!
i remember growing up my father a former ofw (overseas filipino worker) used to tell us that the best airport he's been to is singapore airport and the best airline is singapore airline. to this day, they have maintained that image. it is therefore, my dream to fly with singapore airline someday and stay at their luxurious suite going to europe or US. wow big dream! but who knows...may be God will grant me that wish.
good luck!
PinayTunay me too...
😇✨💫
I flew and worked with the trainer years ago, Mr. Chowellor. Really good man to pax and crews. I remember he is very professional and genuine in deliver the service😊I don’t know how it does work now but in the past only crews after 1 year work get scheduled for SQ Business class training, and if you fail the training you have to re do it in the following year. It is not a joke and they really polish you to be a professional. SQ is forever best airline in my eyes😊
the level of professionalism and perfectionism is so high! the science behind how to plate the food to make it more appetizing was fascinating. I know there is so much thoughtfulness and hard work put into this training. details like making sure the sauce stays close to the meat and how to add height and how to place everything shows how much care and effort and thought is put to get the final product out! Even how to hold the tray while holding the water is a detail that was important. the customer does not know why the final product looks more professional and appetizing but they can subconsciously sense it, due to all the ideas behind the presentation. it is something people appreciate but cannot understand why and why Singapore airlines always seems ahead of other brands. this video was simply fascinating with how hard the staff works! PS to be honest this video stressed me out because how high the bar is set for the staff. if I was trying to serve a hot soup I would be worried the liner would be missing between the plate and the boiling hot soup, and also you have to present everything in a quick minute to avoid the food getting cold. there is a lot of variables to consider and to do this consistently everyday shows how elite the staff is. I could see why the interview process for the flight attendants is so notoriously selective because the average person could not juggle all these constraints while remaining calm and courteous.
I haven't been on Singapore Airlines in far too long. Thanks for this, Sam!
Love the attention for detail!
There is so much detail to follow to be a flight attendant. This was a cool video. I enjoyed it. 😊
Hello friend
I got into singapore airlines passed all the interviews and tests and our final crew selection was formed. Each one us women, dinstinct looking and I noticed my- soon to be colleagues had their own exotic look, how unique. This was 2011 and just about when I was scheduled to singapore, 9-11 happened and we were postponed indefinitely!! Great to have a glimpse of this class, I enjoyed it.
2011? 9-11?
Crusch Karsten think she meant 2001.
Fuck D's black boy
wonderful video...Mr Sam....Mr Antony makes this video amazing
I just flew to singapore with singapore airlines last week and I got so much pleasure to fly with them.. The crew was so kind, they always give their smile to the passengers, and they speak politely.. First time try this airlines and I wish I can fly with'em on next trip!
FOR NOW, SQ IS THE BEST AIRLINES I HAVE EVER TRIED!
Total respect to every single flight crew member worldwide! Had no idea of how much detail goes into passenger presentation of all angles.
This was really fun. As soon as I saw that border I knew it was coming. I Commend Singapore Airlines for letting all of us into this behind the scenes experience. Many company's have pride in there work...but very few show how and why! Great Job Sam and Singapore Airlines! I will definitely think of this airline should I travel.
I really want more of these behind the scenes
Hello friend
i travel with singapore airline most of the time and they are so nice and professional!
The best airline so far, my experienced!
I have gone on Business with my mom in SG airlines. We live in korea and she went to SG for business. The service was incredible. The flight attendants where very nice and kind. They served amazing food, and the seats where in so much care that they were still firm! Incredible.
Amazing! This company is one of the best. I never flight with this company, but I will...
This training is amazing, so many details...
The best Airlines as I know, hopeful can fly with this Airlines soon. Their service is so kind and friendly, thats why I would like to try.
And this why Singapore airline is best airline
What an awesome video. Thank you so much for sharing Sam
GREAT video as always!
The more one sweats in practice, the less they bleed in war.
Airlines in USA needs to see this
Are you kidding me. US airlines try to make money only.they don't care the customer.they try to kick the customer out of the plane
yeah I'm agree United airline need to learn more about serving and being polite with passenger " I'm not sure what going on but a lot of people hate United airline, from what I see on new I'm agree United Arline not the best " calm down don't need to fight it's just personal opinion :-\
Airlines in the USA could never exact this level of service from their flight attendants. They would object, their unions would back them up, and they (the flight attendants), would keep on insisting on providing the minimum level service possible while being allowed to work until they drop dead from old age.
@@janetsm3012 why is it soo hard to keep smile and greet every passenger with respect and caring. It is not that hard.
Delta airlines is one of the worst airlines ever. Poor customers service ,rude and the flight attendants are dirty and old...
Fantastic trainer . Very professional and respectful to his staff
Beautiful, knowing the reality of service... Keep it up SIA...
United Airline give their crew close quarter combat training.
hand to hand combat?
LOL !!!! Also loaded magnums in food trollies???
So watch out especially if you are an elderly Asian male passenger - Dr Dao in Chicago Airport
Peizxcv hahaha I’m dead
If you were to lecture their flight stewardess about the satay chicken facing the wrong direction, you'd be dragged out of the plane.
I've flown Singapore Airlines twice in Business Class. The service was absolutely impeccable! Better than Emirates Business Class and MUCH better than UA, AA and DL. The one domestic airline that was good in Business Class was CO BusinessFirst.
Mr. Chowellor is an excellent teacher and his teaching style definitely pays dividends!
The crew are gorgeous! I am moving to Singapore with immediate effect!
No don't come😏
I only fly with singapore airline,and they are the best!! ❤️
The flight attendants all look gorgeous. I love their dresses, so fancy!
Hello friend
Hey Sam it’s really cool to watch your vids. I’m a big fan of yours!!
Trainee and trainer are very closer each other and the team is a jolly and very co-operative.Thanks for your video.
I love Singapore Airlines! They care about their customers are happy, friendly and the ladies are very beautiful and classy.
Antony I am impressed by you. Your attitude, kindness, meekness and skills. Keep it up. I wish you become a consultant trainer for All Airlines. You'll make a fortune bro. God bless you sir
This is a great video.. Must thank you for bringing such insights like this. Great work.
Sam's got an ALL ACCESS PASS - livin it up! So cool to see!
The plating of the meals is very interesting. Makes such a difference in how expensive a dish looks if it is plated correctly.
This is a wonderful insight into the training. I am fortunate to have experienced 3 of the 4 classes of SQ so far (Economy, Business, and Suites) and I can certainly see where the training goes during an actual flight. Are the training facility tours generally reserved for VIP's? I'd love to have a chance to visit someday. Thank you for an awesome video!
Huge thanks for sharing as always. Super Like!
Great Mr.Antony. continue your good work to Singapore airlines
Sam, that was super cute of you thinking about yourself while plating 😅
after watching this i really want to work with singapore airlines in future
Sam a fantastic educational vlog !
I'm really learning something in this video ..tq so much to upload dis video...tqs
Singapore Airlines impressive and hard working
Awesome as always mr.Sam!
Wow that was awesome Sam. U did a jolly good job as a trainee. Loved it .
wow Sam you're truly an amazing man proud to be one of your subscribers here
This is a great airline i can't wait to fly the longest flight
My cousin works as a male steward at Singapore Airlines, and my aunt + grandpa worked at the carrier as well, it's a tough job, more appreciation should be given to them for their perfect service.
Is this job more tough than fire fighting
Megu X
@@iqbal4105 is a bomb diffuser a tougher job? Is being a president a tougher job? Idk man, every job is tough in their own ways so not sure why a firefighter is suddenly brought into it, are you one?
For a cabin crew fighting fire is one part of the training. In fact that skill is being tested every year on recurrent class. Not to forget of the door drill, jumping off slides, first aid and swimming in uniform in the pool.
Omg.. I miss Anthony, he is one of the best trainer in SIA. Thx for the video Sam. It brings the nostalgia of the training memories..
he is frome india
Well Done Sam that was very informative
The biggest regret of my life: as an 8 year old I flew Singapore airlines and came dressed up in the uniform. The flight attendant asked if I wanted to sit in business class. Me being a child that didn’t speak English, I was scared my parents wouldn’t get to come so I said no.
At the end of the flight I peeked behind the curtain and saw business class, biggest regret of my life.
I am sure the beautiful polite young ladies doesn't hurt. America airline should learn this.
Superb and very interesting. I love Singapore even more now. thanks Sam.
Such beautiful uniforms! 💖
I love flying Singapore airlines whenever I visited my family in Singapore .. the premium economy was great, spacious for me.. overall, I love the ice cream very much..
I love this people, i will use Singapore airways next time :)
Thanks for sharing that.
Very insightful
A brilliant in-depth video 👌🏾
Sam, You said Emirates is your favourite airline, do you enjoy first class b777 more or a380 more?
Singapore Airlines is the best I’ve flown with so far. Some flight attendants are bit strict but overall experience has been very good
but flight attendents are beautiful tooo
amazing video Sam! thank you
This is actually a very informative vid... thanks Sam... :-P
Nice video
I watched this video many times, it shows why SQ remains the finest in the industry, the attention to detail and the professionalism of the trainer to the crew is what makes SQ great. As a Malaysian, love SQ
A super successful RUclipsr like Sam doesn’t need to do this, but he still does it. And that’s what makes him great🙏🏼
The best food, obliging crew, polite behaviour and a fearless journey!!
I have travelled 29 times in SINGAPORE AIRLINES.
Amazing journies
Singapore airlines is clean as Singapore
singapore is clean because of all the foreign labours singaporeans are not clean they cross the border to malaysia they dont follow any rules only in singapore they follow the rules because its a FINE CITY... besides tht they are not clean i lived there more than 15yrs and trust me !
Sterile
Sharmila J Agostini sounds like a hurtful Malaysian
Oh Malaysian remember 3 is to 1 LOLLLL POOR COUNTRY WITH SHIT PRIME MINISTER AS GOOD AS MY BOMB I DROPPED IN THE TOLIET THE LITTLE WHITE NUTS ON MY SHIT IS YOUR COUNTRYYYYYYYY
I love Singapore and the best country in the world👍👏 clean and tidy👍👍
Hello friend
Mr Sam is a good fast learning pupil facing a very details oriented nice teacher !!
Wow, they’re meticulously prepared! Very impressive. 👏🏼