Ik this was video is old but does anyone know why when I put mine on the charger, my light flashes orange and the Wi-Fi is also flashing. But it just completely stops, after like 10 secs. And then the pause/play button turns and stays red?? Please help if anyone knows, thankyou
Every time I try to connect to my eufy network it says “no internet connection”. I’ve reset everything, reinstalled, etc… it’s still not working. Any suggestions?
@@lyricbrown5362 I had the same, turns out it doesn't need an internet connection, it just needs to be connected to your wireless... so choose to continue
I would have liked you to take the video a bit further and show how to place the strips to prevent the vacuum from entering that space. How does the vacuum know its finished?
The screen at 3:26 - it's popping up every time I try to connect. The robovac also is not working, as soon as it departs from the charging base it turns off. I can initialize the set up but about 15-18 seconds into the wifi connection process, the wifi light on my eufy 25c stops lighting up and the only thing lit up is the play/pause button which is red. Any ideas? Maybe it just isn't charging or needs more time to charge? I just unboxed it but shortly after it docks, the charging light stops and the play/pause button is red 🤷
I'm having the same frustrating issue. It's not charging. Play/Pause button solid red. I just unboxed it today, and I've had it on the charger for 8 hours and still nothing. It's not responding to the remote or long press holds to the play/pause button. The blue wifi only stay connected for about 10 minutes. Did you ever figure out the issue?
@3411 Heaven Media i bought this vacuum and when i plug it in all it foes is the start stop button an the vacuum goes red and then doesn't charge please help
Try rebooting both the robot and your device. Then try just unlinking and re linking it to your app. That usually fixes most problems. Don’t forget to subscribe and join the 3411 Heaven Fam :)
3:12 is where mine keeps getting stuck. I'll connect to the Eufy WiFi network but when I return to the app I just get a loading wheel that spins for like 3 minutes. Then it'll tell me to connect again. I called Eufy's helpline and they said they'd elevate me to a senior tech support member who would call me back. But then they never did.
Blocking out areas is a common feature for robovacs that feature laser positioning, this doesn’t have that. These can only be kept out by physical barriers.
Have to tried just turning off/on? Are you able to see its WiFi signal when attempting to connect to the app? Don't forget to subscribe and join the 3411 Heaven Fam.
Actually I did, the new app colors are not so good. The message at the bottom where is says status confirm is grayed out. This makes you think it’s disabled, there is no checkbox or anything. However you can click it and then it confirms 😩😩😩
Unboxing and Review Video coming soon! Do you like this style of video? Do you find it helpful? How can we make this better?
Let’s see this review video!
When?
Ty8 a iiooooooiu7
Ik this was video is old but does anyone know why when I put mine on the charger, my light flashes orange and the Wi-Fi is also flashing. But it just completely stops, after like 10 secs. And then the pause/play button turns and stays red?? Please help if anyone knows, thankyou
Same problem I have…no clue
same issue here… did you ever get a fix?
Me too
Ever get this fixed?
Same issues for me. Anyone get this resolved?
Every time I try to connect to my eufy network it says “no internet connection”. I’ve reset everything, reinstalled, etc… it’s still not working. Any suggestions?
I am having the same problem
@@lyricbrown5362 I had the same, turns out it doesn't need an internet connection, it just needs to be connected to your wireless... so choose to continue
@@MyfriendscallmeAjax I can’t continue until I connect
Same issue
I'm setting it up and trying to get it to charge but the play button keeps turning red and isn't actually charging. What should I do?
I’m having the exact same issue and I just bought it. Did you ever figure it out?
Same 😭
Me too
Same
I would have liked you to take the video a bit further and show how to place the strips to prevent the vacuum from entering that space. How does the vacuum know its finished?
Thank you I was stock in the wifi connection your video was super helpful. Now I am ready for some fun👍🏾
Glad to hear it! How's it working for you?
My boss gave me one without a remote. Can it still be used? And does it have to be connected to wifi?
We never use our remote just the app to set it on a schedule. We do need WiFi for this.
The screen at 3:26 - it's popping up every time I try to connect. The robovac also is not working, as soon as it departs from the charging base it turns off. I can initialize the set up but about 15-18 seconds into the wifi connection process, the wifi light on my eufy 25c stops lighting up and the only thing lit up is the play/pause button which is red.
Any ideas?
Maybe it just isn't charging or needs more time to charge? I just unboxed it but shortly after it docks, the charging light stops and the play/pause button is red 🤷
I read it takes 5/6 hours to charge so maybe charge it overnight
I'm having the same frustrating issue. It's not charging. Play/Pause button solid red. I just unboxed it today, and I've had it on the charger for 8 hours and still nothing. It's not responding to the remote or long press holds to the play/pause button. The blue wifi only stay connected for about 10 minutes. Did you ever figure out the issue?
Please if any had figured out the issue. Please let us know. Thanks in advanced.
Bro, you knocked this out of the park.
Thanks, that means a lot! We appreciate you stopping by ❤️ If you like what you see, we'd love to have your subscription 🙂
At 3:26...has that problem occurred to anyone...on a continuous bases.... If yes and got it solved can any tell how to fix it
That's where we are. Just keeps saying Failed to connect over and over again.
Same here. It Gail's every time.
Fails every time
My Robovac 25c just refuses to find its way back home. What kind of technology does it use to even know where the charging base is?
I’m having issues with this item
I follow each step and is not working 😢
Just the bottom below the Bluetooth is lighting on red and is not charging
So you dont have to use Wi-Fi? I cant get it to work with the remote
What do I do if it doesn't work when I connect to the robot and it keep taking me back to my settings???
Does it run with just the remote?
@3411 Heaven Media i bought this vacuum and when i plug it in all it foes is the start stop button an the vacuum goes red and then doesn't charge please help
Mine won’t charge and stays on solid red. It’s brand new so brushes are clean wheels not stuck. What am I doing wrong
Ever figure it out?
Buy new batteries
Same
Does it map the floor on the app?
Mine says It needs a firmware update but the update fails and then it shuts down. Any suggestions??
Try rebooting both the robot and your device. Then try just unlinking and re linking it to your app. That usually fixes most problems. Don’t forget to subscribe and join the 3411 Heaven Fam :)
Mine does not beep when I turn it on I just bought it today
Hi bro I am getting red mark on start stop button it's not moving wat to plz let me know
App setup at 1:40
3:12 is where mine keeps getting stuck. I'll connect to the Eufy WiFi network but when I return to the app I just get a loading wheel that spins for like 3 minutes. Then it'll tell me to connect again. I called Eufy's helpline and they said they'd elevate me to a senior tech support member who would call me back. But then they never did.
did you ever figure it out 😭😭 im having the SAME problem right now.
@@Qveen19 did anyone fix it??
@@rabia-2079 no lol 😂
On one of the sections when trying to connect it will ask you to turn off data from your cell phone go ahead and disconnect and then it will connect
I just bought my eufy and I don't think is moping. When it finish the water tank is still full of water. 🤷♀️
Great setup guide.thank you t
can u change the beeping sound or lower it?
Not that I have found. That is one thing I pointed out in our review as a bit annoying. So loud!
Any chance of a livestream tomorrow??
Absolutely 😏 Make sure to tell your friends...there's a big surprise 😲
I came specifically for the wifi portion and you breezed right through that and really didn't give instruction... I'll try again
I also have tried using it without setting it up on wifi and it doesn’t do anything
Great video, thank you for your help!
Can you use more than one unit on the same network?
Hmm I’m not sure on that one. Are you thinking one for each floor of your house?
In the app you do have the option to add more devices so I wouldn’t see why not.
Thank you been trying to find it on the blue tooth and not the Wi-Fi
You're welcome! How are you liking it?
I was watching to see how to stop the vacuum to go undesirable area , as those stoppers I could not make work . U did not address that .
Blocking out areas is a common feature for robovacs that feature laser positioning, this doesn’t have that. These can only be kept out by physical barriers.
Why did you say Wolfie?
gotta turn the product on and show us it in use
Review video is coming soon. Stay tuned!
What if you don’t see your device on the app
If your already in the app try logging out of app then back in
Im
Stoked on the WiFi
Love the intro note dad joke!
Thank you for this!!!!
How to eliminate wifi light
For some reason my Wi-Fi light on my vacuum cleaner keeps flashing quickly so I can’t seem to get it attached to the Wi-Fi.
Have to tried just turning off/on? Are you able to see its WiFi signal when attempting to connect to the app? Don't forget to subscribe and join the 3411 Heaven Fam.
How do you replace the filer
You can pull out the dust bin and it has a hatch on the dust bin lid that pops open.
They did include an extra in the packaging.
How do u take the blue plastic thsts on the filter. Like it won't slide out
Hmm I’m not sure what your talking about, I’ll have to take a closer look at mine later. On mine, the big filter and sponge filter pull out.
Great. Thank you.
Mine came sans brushes or remote. Explains why it was so cheap
never gets off the status confirmed step for me
Did you figure out how to resolve this? Maybe try just reinstalling/restarting the process?
Actually I did, the new app colors are not so good. The message at the bottom where is says status confirm is grayed out. This makes you think it’s disabled, there is no checkbox or anything. However you can click it and then it confirms 😩😩😩
My eufy wifi doesn’t show up on my phone
Thank you!
Petition to name the vacuum after Lucas because he already clears up Daves messy b-roll and green screen problems
Need to get it a cover that matches Lucas’s style...
@@3411HeavenMedia “may I interest you in a tin foil wrap sir?”
@Cameron 9t you just know us too well!
It’s asking for a wifi password ?
I don't have wifi can I still use it?
Yes!
Some of the print is so small
I cant see the robot in my wifi
Thank you 😊
I should buy an army of these to clean my house
Big Daves just trying to flex on us with his giant house
Hold on pause - is the name 3411 heaven because 3+4=7 so 711 ?!
Don't come at me I'm new here 😂
👍 Good info. Thanks! 3:29 in video you hand your hand inside your boxers 🤣. A bit inappropriate 😜. But
Oh no Daves getting cancelled already😂
My bad lol, but I am convinced all guys do this subconsciously
Would t stArt
He is cute and got some thick man thighs, yes Lawd. If he had a beard he would be a bear or otter. I needed a man like him. 🏳️🌈
Good video. I would rather watch you do a set up than read the d**n instructions. I hate instructions! lol
What is a ufy it's eufy what 🤣🤣🤣
I’m confused
Oh ok
Don't worry Musa, I'm right there with you 😅
- Jack
Oh ok you are eufy oufy re watch
That part
My wifi button wont stay lit up. It wont let me move further.