*PSA* This video is mostly me researching and talking about the diagnostic process and the other part of it is poor camera work with you looking at my back. Sorry about that 🤷🏼♂. Truth be told folks, if you want to make the right call more than you make the wrong call this is the process you need to follow. Sure, you can pull codes, push a few buttons and then make a guess but at the end of it that is all you have. A GUESS. In some cases, a very expensive guess. In order to fix these vehicles, you need to know how they work and understand code set criteria before you can properly diagnose the system. Just put yourself in the customers shoes then next time you want to take a wild shot in the dark. If you were paying your hard-earned money to someone in exchange for their professional service, would you like to pay them for a guess? Me neither. I will admit defeat or tell a customer I simply do not know the answer before I start unloading parts. I hope that you do the same. There is no shame it simply asking for help or admitting you don't know the answer. -Eric O.
Cars are like women: You can't just throw solutions at them. You have to do the long, boring, tedious, soul-crushing work of trying to understand what the hell it is that they really want and need first.
@@TStheDeplorableI was married for almost 30 years and never figured that out. I think you had better think of a different analogy. Cars won't tell you, "Not tonight" 😊😊
Agreed Eric. Whether it's the vehicle at the dealership, a nameless shop, a nearby shop who sends you vehicle they cannot diagnose because they don't have the skills, proper diagnostic equipment and basic common Sense. The person who is given the task must know. Too many people trust going to a dealership/Auto repair shop for repairs. Take for instance, people going to a parts store and come in the door asking for a Diagnosis. Because they see or hear from a person this place can diagnose your vehicle. I have always told people, they don't diagnose vehicles. They read codes. The codes are given to you in written form. Yes, the stores will tell you what may fix the problem. If you don't understand what the codes mean, you are at a disadvantage. You can ignore the recommendation of going to a shop or take the chance of installing a part that may fix the problem. They are not mechanic, remember they sell parts. As for me, I've never taken my vehicle to the shop. I've been working on my own junk forever. I have been buying tools and scanner over the years. I've educated myself. Plus I don't trust any shop at all. I've seen to many horror stories of myself and fixed people from auto shop repair and dealership too. I'm just an old man.
Guarantee the dealer would not have eaten the $800. They would have replaced the module, realized it didn't work, find and fix the broken wire and hand the customer the $800 bill.
I doubt that would happen because it would require them to spend the time to find (diagnose), the true problem. Instead they would have said they fixed one problem but now it needs a wiring harness.
I had one in my small town for 20+ years. His son took over the business when he retired, and turned it into a high-volume operation by hiring on a bunch of additional parts changers. Was really sad to see him destroy the business his father built. I have to work on my own cars now.
I totally respect the fact that over many years of auto work, you have kept up with all the changes that the manufacturers have thrown into their vehicles. Your experience and logical approach to problem solving is FANTASTIC!
True statement. Had the wamens year old Jeep to the dealership twice to adjust the computer to recognize the slightly larger tires we had installed. You know, so the odometer and speedometer would be correct. After a combined nearly six hours they told me they didn't have the equipment to do it. But they could order an aftermarket part and do it for an obscene amount. It was over $1200 iirc. I found the part for $300ish and had it installed and computer programmed in a couple of hours.
It is amazing that you are everyone's last resort and not the first call. I am not a mechanic of cars but an a hvac tech . It is just amazing at the thing you can find that others can't or are not willing to take the time to look for. Well done once again, Mr. O
He's not the first call because of time. If he can't get to it for 2 weeks you go somewhere that can get to it sooner. And most of what he shows us is the other places not taking the time, especially dealers. Most of the dealer work is warranty work so it doesn't matter if they replace 3 or modules instead of diagnosing. But they don't switch modes for out of warranty work.
When one piece of test equipment "can't" confirm some function is now valid in a car's double check safey system and a different but very similar TE item can make the call, no problem... lawyers at work ?
That's right. Most people don't use me because I have the highest labor rate in the area. I'm $100/hr and I usually am on a 2 week backlog. Dealers and other local shops get it in within a day. Only difference is accuracy. They hit the mark most of the time. I aim to hit it everytime @@TEDodd
Typical dealer - seems like their "diagnosis" is always the most expensive part of the system. Power running boards on my F350 stopped working. They quoted me $2300 for new running boards. Actual problem that I found myself was green crusties on the power feed wire in a harness that runs under the rocker trim. Cost me nothing to fix it - just some solder, heat shrink, and a few inches of wire. Good as new. I guarantee the dealer would not have eaten the cost of new running boards. Plus they don't usually repair harnesses, so they would have wanted to sell me a whole harness. One thing I learned by watching you and Ivan is that, more times than not, these kinds of electrical problems can be fixed "no parts required". As you always say, if I can do it, you can do it. I did it!
Eric, from far away one would think you're just a run of the mill mechanic shop in a sleepy NY town but in reality, you're one of the best in the business!!
Eric, I was in the trade for a long time! You are more than awesome with your diagnostic skills. You keep it simple and to the point. I learned that sometimes we overthink the problems. You slow the buggy down and get back to basics and find bad grounds and broken wires instead of replacing $800 modules. You're a humble man as well! No, most people cannot do what you do. You're the best!
Awesome job Eric: Loved every minute of the video. I just fixed a 2002 Thunderbird where the repair shop told the owner that he needed a new instrument cluster because the dash would not illuminate at night. A friend of mine referred him to me to take a look. A quick check revealed that not only didn't it have backlighting on the instrument cluster, it had no backlighting for the steering wheel buttons or the gear shifter. Looking at the wiring diagrams and service information led me to the Front Electronics Module which in fact was the culprit. The point is that the other repair shop would have replaced the cluster and still had the same problem but more than likely, would have charged the customer anyway for the cluster. I don't know that for a fact but we've all seen it happen.
You can't fix what you don't understand so the research is necessary. Each vehicle is a little different so the mechanic doesn't gain an awful lot of universal knowledge regarding the details, and as they say, and it's true, 'the devil is in the details. The cause of a problem itself is usually small, simple, but you have to find your way to it which requires some knowledge and a roadmap (documentation). People getting their cars fixed of course won't have a clue of what's involved and usually simply ask what you did to repair it. When you tell them you repaired a bad wire they will often think the repair job should have only cost a few dollars and that the mechanic should somehow eat the time it took to get to that wire.. Nopey. I feel for the very good mechanics like Eric O. who get to the bottom of the problem with good diagnostic skills but have to sell the idea that their labor was worth it because like in this case the dealer would have charged 800 only to not have the problem resolved. Of course the dealer will claim that the customer had more than one problem. They're NOT going to eat their lazy diagnostic mistakes.
He was big on theory. He never worked flat rate, and did not get paid based on production of assigned work like an automotive tech. They did have clothes in common. A tech also has several suits of clothes that look alike and he basically has a laboratory to figure, experiment, and test. He commits theory to memory and tests in order to pay the price of preparation and knowing. But the tech had better get fast answers for people, in most shops, they try to beat you out of your diagnosis and testing time. It's an eternal struggle. And that's regardless of the state guidelines.
I'm leaving a comment today cause you said it would make ya happy, so here it goes. I love the way you and Venessa love each other. May God bless you and her and the kids.
I came so close to shipping my 2012 Malibu to you this w/e. Long story short, which took me next to forever to track down. The passenger window switch light shorted. Symptoms ranged from window magically going down overnight to circuit 6 fuse blowing, but only when ignition was put into start position. Not in ACC and On. It got really strange when pulled over for no tail lights. Knowing you’re out here is comforting! Thanks for the inspiration to not give up and not go to $140 hr diagnosis with no real diagnosis accomplished. You’re a real treasure! TY Btw, I almost had the car exorcised
From a f250 owner, that same connector took out my right rear turn signals. I was almost screaming at the TV, go check the harness under the fuse block. Lol. Good stuff Mr O. Took me longer to find it than you did.
When I began my "professional mechanical career" it was in the US Navy Aviation branch, we had dedicated electricians and very well sealed electrics. Watching you work with OBS2 and a plethora of other tools is very enlightening. But as a airborne Crew chief I always had to think 1 step ahead to "what do I do next" to stay in the air and protect my crew. All I can say is WOW. Your customers are so lucky to have your real thought process on their side. And you don't have to keep unneeded inventory that would have been used in a failed repair. Bravo Eric O you have done it again.
As usual you have proven to be my #1 go to mechanic. To be honest it all began a long time ago when I first witnessed the musical brake cleaner can. To date I am unable to duplicate. Several brands of brake cleaner later I still try to shake the can like you do waiting for the infamous "TA-DA". I will not give up. :)))
35. This folks is what we call a real man. FN genius under the hood. Takes care of his business around the house/property and has the KNOWLEDGE of making not a pie, but a DAMN GOOD PIE! Dropping Hollywoods name. Classy! Love you guys !!
The dealership wouldn't 'eat it'. They would lie about what was required to fix it and make the customer pay for it all. We all already know this. Thank you for being honest!
Right. They would've put in a new ABS module, it would've failed, and then they would've replaced the restraint module, and then they probably would've thrown up their hands and just billed the customer even though it was still broken.
Been watching your videos for 3 weeks already and I have to say,you are amazing not just with your knowledge about diagnosis of vehicles but as a teacher! Congratulations 👏👏
Your analytic troubleshooting skills are off the charts. I appreciate that you want to encourage your viewers with your sign off, but the fact of the matter is that not many people can do what you do. Like people say if it was easy every one would be doing it. It’s really crazy great watching you do what you do!
Said it before, as have many others: sure wish your shop was local to me. Your community is fortunate to have someone like you, with your curiosity and diagnostic skills. Keep rollin'!
I live about 3 hours from SMA. The day I encounter an issue that stumps myself and my local mechanics, with no solution in sight, I will be bringing my car to SMA no matter what I have to do to get it there.
I've seen when a shop makes an error like this, they don't tell the client ; fix the wire and take the clients money... I was a service writer and had more than one argument with the owner when this sort of thing happened. In one instance, the diagnosised $700 light switch (Mercedes) didn't fix the problem- the tech was in a panic. I ended up using the wiring diagram to trace the issue to a module in the trunk. All that said, although I don't work in that industry any longer, I LOVE watching your stuff and have a huge respect for your process and shared experience! Thank you!
And there is the difference between Eric O and many other technicians. Meticulous research and investigation so that he thoroughly understands how the system works and what the code set criteria is before jumping in with his size 9's. Result - immediately location of the fault. BRILLIANT! Love Eric's videos.
@@deniscarr469 I’ve commented dozens of times that Eric uses a very logical and methodical approach to eliminate the exact problem. How many times has he said,”What do I need to make this work? Is it getting power, ground, control?” Then he proceeds to check for those things. If he doesn’t have them, then he gets out a wiring diagram, and tests the circuit until he finds the problem. I started watching about 2-3 years after the channel was founded, and have seen dozens of videos over 7-8 years of the same process, and the same success each time.
Captain Correct arrives at the boogered up wire again! ;) I never cease to marvel at your consistent troubleshooting methodology. Well done, as always...
Just before you zoomed in for the money shot, I was leaning forward into the screen with my reading glasses on! I knew you were about to find something! Excellent!
The dealership would replace the module, then tell the customer they need a harness next. If the customer were to question it they would say that it's all part of the 'troubleshooting process'.
I’m almost 70 yo and I’ve been working on cars since I was 14. I do my own maintenance and repairs, but I’m lost when it comes to electronics. I have a 2005 F150 FX4 that I bought new with 25 miles, it’s got almost 350k now. Has all the original under hood accessories (alt. wp. starter, etc.) only thing replaced was the throttle body due to an electrical failure. The engine has never been touched, (it’s got the big 5.4!😂) I did have to rebuild the transmission. Really dig your diagnostic skills! Just subscribed! 👍🏼
I am a 40 year computer programming veteran. I am not a wrencher. I can think of multiple different scenarios where a data (in this case vin) mismatch could happen after a failed update. I am sure that if you tried to flash that module with the wire still broken, it would have failed - probably with some error that had nothing to do with that secondary comm problem. For instance perhaps that module update checks things first, decides it is ready for update. It erases the VIN, then queries the air bag module for some data. When it doesn't get the reply it stops dead, leaving you an abs with a corrupted/erased vin. Another great diag. You'd have made a great programmer with your logic!
I would hope in the case of this step up, your thought process isn't accurate. Mainly, it would be bad programming to pull the vin from the one specialized network, with only 1 other module on it, instead of the network with many other modules. Also, I'm pretty sure this is a private network because it is a safety network, which I wouldn't want to see any other data on than the safety talks, and tests. This is Ford though, anything is possible.
You always amaze me with your electrical diagnosis. How many courses have you taken to gain all that knowledge? But your best skill is narrating your repair work and keeping the listener entertained while learning.
Eric you are amazing. I have been following you for years yet I am still amazed by your professionalism and integrity. You sir are a man of stature in my books.
I can't thank you enough for explaining your diagnostic process, not to mention how well and with as much detail as you put into your explanations. I am constantly striving to increase my knowledgebase and improve my own diagnostic process, and I can honestly say, that nothing has helped me more with that quest than watching your videos. Knowledge is valuable, and all that I have learned from you is not only immeasurable, it is priceless. Thank you pales in comparison to the appreciation I have for all that you do, but thank you is all I have, I hope it is enough.
You da MAN! You've taught me two very important procedures that have become second nature in my shade-tree career of fixing all of my family's and relative's rigs....and all of THEIR relatives' rigs. 1 ALWAYS understand how a system works and what conditions will set a code. 2 ALWAYS check wiring first! This video is a great example of that philosophy. Part of my diagnostic fee right off the bat is a 20 buck 30 dy subscription to alldatadiy for the rig in question. it's saved me countless hours on my days off! Camera work? You always give us the "enhanced" view of the money shot, who cares about the back of your hoodie? I watch and follow to learn and sharpen my diagnostic skills. I have Netflix for great camera angles. Great video...as always.
I'm not a mechanic but I have been a regular subscriber to this channel for a very very long time. It has been awesome to see the growth Eric has done with the shop his family and his knowledge. I appreciate the videos and you sharing your knowledge with everybody Thank you.
Aww, come on now, Scotty K. is good for your common sense information and know-how, concerning vehicle repair and maintenance, whereas, Eric O. at SMA, is the master diagnostitian, hands down! 😎👍🏻😎
So weird, as you were investigating codes before you made that Sherlock Holmes comment with the magnifying glass, I was thinking to myself that you should be holding a Sherlock Holmes pipe as you investigate. Good work sir, just saved the customer a lot of grief, they'll be happy. Also, good on the customer for getting a second opinion before dropping a bunch of Franklins
@@Discretesignals The tech also followed Ford's recommendation of replacing the ABS module, you have to realize the dealership is not going to pay that tech 1-2 hours to find out what the problem is, more like 30 minutes if anything. I strongly would assume that whoever would have went to replace that ABS module would have seen the giant green crusty wire since they were right next to each other. So who's really to blame for nearly wasting $800, the dealership, the technician, or Ford..? I'll let you decide.
@@COBRO98 anyone who works on vehicles for a living knows you don't trust service info troubleshooting steps. It's a guide to help you understand the system. If you follow every guide, you would have non stop comebacks and mis diags in the real world . Tech had two codes and never thought about troubleshooting the private bus code that was showing up in two modules. Don't know if that's from ignorance or laziness. Experience is the big key and checking under every stone before condemning a module is going to raise your odds for diagnosing something correctly. The flat rape system makes haste and haste makes waste.
I like that you are using the T10 scanner. I understand that the Ultra is your main option, but I want a better bi-directional scanner, and the T8 seemed lacking. Still a big purchase, but I wanna be able to do as much as I can and hopefully used what I learned on your channel to exhaust possibilities by breaking it down like you do. If it ever happens, I will be doing the "Happy Happy Joy Joy" dance. Thanks for showing us that there is a process, and one is knowing what all the players in the system do and why. IE: do some research before jiggling wires. You should win teacher of the year award, but I doubt the teachers union will approve.
There are better deals on capable scanner instead of the ICON T10. Have to compare but the Launch X431 PROS V+ for $850 probably does everything the $1700 T10 does
Father's day here in New Zealand. I woke up to breakfast in bed, a coffee and an sma video. Truly blessed. And what a great diag. Love your process. Have learnt a lot over the years from you.
Eric, I cannot believe how many broken wires you find! The one thing I have never seen you find is a repair that has gone wrong because of wire nuts! Love your channel boss!
The video's like this are like a good detective show, but you have all the pieces in place to make an educated guess, vs a TV show where they throw in a surprise twist that they didn't show before. I guessed correctly in this case regarding the wire, but that's a rare thing for me. Thanks for taking us along for the ride as always! Huzzah!
A comment was requested - a comment was given - all is well in the universe. 😂 Nice job Ponch! You did it again. Don’t you ever get tired of being good? 😮😅
I would hate to see your yearly paper expenditure.but that is definitely offset by the amount of money you save your customers. Eric you are simply amazing!
I used to own a Crown Vic, that lost cruise control. Dealer diagnosed it as a bad actuator. In the process of replacing the actuator they found a broken actuator cable. They replaced both. I have always wondered if it only needed a cable, and not the actuator.
I'm sure the pay isn't as good but you'd be an awesome teacher at your local tech school!! I wish there was a mechanic as creditable as you where i live!
Again the Sherlock Holmes of cars. And the blind baking reference, I’m impressed! Mr. O I cook for a living, thinking about retirement now cause I can’t work on cars. You truly are the G.O.A.T. God bless you , Mrs, o and the whole family!
Eriic, I have an '02 7.3L Ford Excursion. someone pulled the fuse for the fuel pump, who? dunno. if the truck was pointed downhill, it would gravity feed fuel and idle just fine. the Edge CTS-3 was showing several codes that just did not correlate with the problem. I was pulling a trailer and started to backup, had to point the nose of the truck "uphill" over a small hill, it died right there, never to run again.... a friend was helping to diagnose it, changed the fuel pump and it won't run ???? well duh, we started tracing wires, back to the fuse panel.. huh? an empty fuse slot? why didn't we look there first?? new 10 amp fuse, and all of the codes cleared, and the truck runs just fine now. love your diagnostic process, watch every video you release.
What you just did in 30 minutes and called stupid would have taken me AT LEAST a weekend in my driveway, and that usually ends with no fix. You rock man!
Had a similar problem with Ford dealership just recently regarding my brakes. I remembered your past commentary and took it to my independent shop, and they found the proverbial loose wire and saved me several hundreds of dollars. They followed the logical sequence and discovered the true source of the trouble code and fixed it with some tape and a shrink wrap. Thanks for all your sound judgment.😅
I worked in a similar field and the lack of diagnostic skills for the majority of guys who came through the shop was boggling. I was banned from speaking with applicants because I would ask basic questions they could not answer and a few of them who could even dodged a call back from management. This and a few other channels are master classes on how and what to do, regardless of the particular industry.
Uh oh. He needs reading glasses, and he's wearing a sweatshirt on a summer day. The "O" in Eric O is starting to mean Old! I look forward to videos of you discussing your latest doctor's visits! (Full disclosure: I wrote that smart aleck remark with a hot pad on my shoulder because the crick in my neck is acting up!)
Excellent work as always. I still say that YOU ARE THE BEST. All your viewers enjoy watching your exceptional skills and let’s say we all had a piece of the pumpkin pie. Keep them coming. Aaron from Canada.😊
Eric great job! I love how no matter what you’re working on you always start with the basics, & work your way through as opposed to other shops & dealerships they just throw the parts canon at the vehicle & hope they’re right. You’re an excellent mechanic.!!! Keep up the great work you & Mrs. O😎
I agree 100% with you on ensuring your fix is the right one, however you and I both know that the dealer would have still charged the customer for that ABS module regardless of whether or not it fixed the issue. You've seen it many times and I as well, just last week I had a customer who went to the dealer with an EVAP code and was charged for a canister and vent that did not fix the issue and was told they couldn't find a leak and she needed a PCM. I smoke tested it and found it to have been the clamp for the hose on the filler neck had broken, replaced the clamp and it passed the smoke test and cleared the code. She was charged hundreds of dollars and was told it would cost hundreds more when all it needed was an hour of my time and a simple hose clamp.
Scroll back a good 6-7 years or so.. Mrs O. has created some VERY spicy conversations at times.. Also there was this one night, Eric had to go to an unfamiliar AutoZone for I believe a water-pump job and he was NOT happy with the workers.. let's just say he let his frustration out in that video!
Mr. O, must be difficult sometimes not strutting around town.... You da'Man! So impressive your thought process, diligence and skills. Got this one all squared away and made a very happy customer. Wrap it up, send it back to the dealer for the oil change! How was the pie?
Good grief - can they make the font size just a little smaller on that printout for people? It's no wonder the whole world is running around with glasses! Great video, Eric!
South Main Auto.. The dealership would have replaced the module and when it was still broke they would diagnosed it further like they should have done in the first place. If they found the broken wire they would have repaired the wire and still charged the customer for the module and never mention the broken wire they repaired.
1Hi Eric. I appreciate your videos. I've been a mechanic/tech for 45 years. I recently had to stop due to vision loss. Your videos keep me thinking cause I did diagnostics also. Thank you.
Stealerships will charge you for the module even if they misdiagnosed it. I bet most other shops would charge you for the module too. They won't eat the cost. Thanks for another amazing methodical troubleshooting example!
Job well done! I've watched almost all of your videos and today I actually used something I learned from your advice about electrical tape, making a mini roll to use in tight quarters. It wasn't even on a car, I was repairing an electrical cable spool 😂. Well done, you're a methodical genius and all your subscribers appreciate you putting out such amazing content. Much love from Houston, TX.
a local non profit here has 2017 Ford van and while on a trip in NY the alternator light came on. they went to a local Ford dealer and where charged $1600 to replace the alternator. within a half hour the alternator light came back on and they where now told it is a sensor which is on back order. 1st off $1600 for an alternator is obscene and 2nd i bet was the sensor the probelm all along...
If I go to a shop for a repair, I demand that they return all the parts that they have replaced. If what they have done does not work then at least I end up with a spare of whatever they replaced.
Flat rate pay is part of the problem. Plus no one is willing to work for peanuts while the dealer gets $200 per hour, so all the good techs have left the biz.
Eric you are “the Man” at the end of each episode you say “if I can do it…… you c as n do it” today’s video…. no, I could not navigate this repair….. but, you did!
*PSA*
This video is mostly me researching and talking about the diagnostic process and the other part of it is poor camera work with you looking at my back. Sorry about that 🤷🏼♂. Truth be told folks, if you want to make the right call more than you make the wrong call this is the process you need to follow. Sure, you can pull codes, push a few buttons and then make a guess but at the end of it that is all you have. A GUESS. In some cases, a very expensive guess. In order to fix these vehicles, you need to know how they work and understand code set criteria before you can properly diagnose the system.
Just put yourself in the customers shoes then next time you want to take a wild shot in the dark. If you were paying your hard-earned money to someone in exchange for their professional service, would you like to pay them for a guess? Me neither. I will admit defeat or tell a customer I simply do not know the answer before I start unloading parts. I hope that you do the same. There is no shame it simply asking for help or admitting you don't know the answer.
-Eric O.
Cars are like women: You can't just throw solutions at them. You have to do the long, boring, tedious, soul-crushing work of trying to understand what the hell it is that they really want and need first.
@@TStheDeplorableI was married for almost 30 years and never figured that out. I think you had better think of a different analogy. Cars won't tell you, "Not tonight" 😊😊
Over in the UK, the dealer will not give you your keys back until you have paid the bill, even if it is not fixed.
Eh don’t worry about the video the running banter is 95% of the video anyways 😂
Agreed Eric.
Whether it's the vehicle at the dealership, a nameless shop, a nearby shop who sends you vehicle they cannot diagnose because they don't have the skills, proper diagnostic equipment and basic common Sense.
The person who is given the task must know.
Too many people trust going to a dealership/Auto repair shop for repairs.
Take for instance, people going to a parts store and come in the door asking for a Diagnosis. Because they see or hear from a person this place can diagnose your vehicle.
I have always told people, they don't diagnose vehicles.
They read codes.
The codes are given to you in written form.
Yes, the stores will tell you what may fix the problem.
If you don't understand what the codes mean, you are at a disadvantage.
You can ignore the recommendation of going to a shop or take the chance of installing a part that may fix the problem. They are not mechanic, remember they sell parts.
As for me, I've never taken my vehicle to the shop.
I've been working on my own junk forever. I have been buying tools and scanner over the years.
I've educated myself.
Plus I don't trust any shop at all. I've seen to many horror stories of myself and fixed people from auto shop repair and dealership too.
I'm just an old man.
Guarantee the dealer would not have eaten the $800. They would have replaced the module, realized it didn't work, find and fix the broken wire and hand the customer the $800 bill.
I doubt that would happen because it would require them to spend the time to find (diagnose), the true problem. Instead they would have said they fixed one problem but now it needs a wiring harness.
@@TheOnespeedbiker And smiled like a Chesire Cat😊😊
Facts homie 💯
Dealerships don’t fix wires. They do t diagnose wiring. All the do is quote you for a new harness.
@@remodz6385 Dealerships deal with ludicrous hourly rates and that's about all. 😱😱
I will never get tired of watching you diagnose eletrical problems. I only wish you were THE mechanic in my town!
Right! He's 6 hours from me and I'm contemplating making the trip because I don't trust anyone around me.
Ditto
I had one in my small town for 20+ years. His son took over the business when he retired, and turned it into a high-volume operation by hiring on a bunch of additional parts changers. Was really sad to see him destroy the business his father built. I have to work on my own cars now.
I totally respect the fact that over many years of auto work, you have kept up with all the changes that the manufacturers have thrown into their vehicles. Your experience and logical approach to problem solving is FANTASTIC!
Just remember, If you can do it, your dealership can't.
Heh heh heh. In some cases this is amazingly true.
@@WilliamTucker-de8fg and for a lot less
Or, if you can do it for free, the dealership can do it for $1000.
Yes I will take " Modern vehicle repair" for a thousand Alex.
True statement. Had the wamens year old Jeep to the dealership twice to adjust the computer to recognize the slightly larger tires we had installed. You know, so the odometer and speedometer would be correct.
After a combined nearly six hours they told me they didn't have the equipment to do it. But they could order an aftermarket part and do it for an obscene amount. It was over $1200 iirc.
I found the part for $300ish and had it installed and computer programmed in a couple of hours.
Harbor freight has to be jumping up and down with joy after that pmi worked 😂
It is amazing that you are everyone's last resort and not the first call. I am not a mechanic of cars but an a hvac tech . It is just amazing at the thing you can find that others can't or are not willing to take the time to look for.
Well done once again, Mr. O
He's not the first call because of time. If he can't get to it for 2 weeks you go somewhere that can get to it sooner.
And most of what he shows us is the other places not taking the time, especially dealers.
Most of the dealer work is warranty work so it doesn't matter if they replace 3 or modules instead of diagnosing. But they don't switch modes for out of warranty work.
When one piece of test equipment "can't" confirm some function is now
valid in a car's double check safey system and a different but very similar
TE item can make the call, no problem... lawyers at work ?
That's right. Most people don't use me because I have the highest labor rate in the area. I'm $100/hr and I usually am on a 2 week backlog. Dealers and other local shops get it in within a day. Only difference is accuracy. They hit the mark most of the time. I aim to hit it everytime @@TEDodd
@@SouthMainAuto $100/hr is high?
@@jthang7 In a small town (population 2000) in rural western New York, yes $100/hr is high.
I've learned TONS watching the way Mr. O troubleshoots a problem.
Genius level teacher and "plain" talker.👍🏼👍🏼
Typical dealer - seems like their "diagnosis" is always the most expensive part of the system. Power running boards on my F350 stopped working. They quoted me $2300 for new running boards. Actual problem that I found myself was green crusties on the power feed wire in a harness that runs under the rocker trim. Cost me nothing to fix it - just some solder, heat shrink, and a few inches of wire. Good as new. I guarantee the dealer would not have eaten the cost of new running boards. Plus they don't usually repair harnesses, so they would have wanted to sell me a whole harness. One thing I learned by watching you and Ivan is that, more times than not, these kinds of electrical problems can be fixed "no parts required". As you always say, if I can do it, you can do it. I did it!
They really don’t have any diagnosticians, they just bring out their $25 dollar an hour tech out with the parts cannon.
Eric, from far away one would think you're just a run of the mill mechanic shop in a sleepy NY town but in reality, you're one of the best in the business!!
Outstanding detective work Eric. Saved the customer a lot of $$$ by not firing the parts cannon at it 😆 brilliant work as usual 🙌
Eric, I was in the trade for a long time! You are more than awesome with your diagnostic skills. You keep it simple and to the point. I learned that sometimes we overthink the problems. You slow the buggy down and get back to basics and find bad grounds and broken wires instead of replacing $800 modules. You're a humble man as well! No, most people cannot do what you do. You're the best!
Happiness is owning and working out of a shop with a kitchen and a lovely wife who cooks great meals and baked goods.
She couldnt do it for a nicer or smarter guy
Yep but i'd hate to have to walk into that shop around lunch time, unless Mrs O does a side line in takeaways!
Absolutely!!
Owning a shop is happiness??? You never have ....have you????
@@LarryD-z2m it's obvious that you haven't owned a business.
Awesome job Eric: Loved every minute of the video. I just fixed a 2002 Thunderbird where the repair shop told the owner that he needed a new instrument cluster because the dash would not illuminate at night. A friend of mine referred him to me to take a look. A quick check revealed that not only didn't it have backlighting on the instrument cluster, it had no backlighting for the steering wheel buttons or the gear shifter. Looking at the wiring diagrams and service information led me to the Front Electronics Module which in fact was the culprit. The point is that the other repair shop would have replaced the cluster and still had the same problem but more than likely, would have charged the customer anyway for the cluster. I don't know that for a fact but we've all seen it happen.
That's another customer for life!!😂 Great job!
and their family and friends and people at work
I think your line should be “ if I can do it, the dealership should be able to do it “! Great job!
Einstein said if he had 1 hour to solve a problem he would spend 55 minutes thinking about it and 5 minutes fixing it.
You can't fix what you don't understand so the research is necessary. Each vehicle is a little different so the mechanic doesn't gain an awful lot of universal knowledge regarding the details, and as they say, and it's true, 'the devil is in the details.
The cause of a problem itself is usually small, simple, but you have to find your way to it which requires some knowledge and a roadmap (documentation).
People getting their cars fixed of course won't have a clue of what's involved and usually simply ask what you did to repair it. When you tell them you repaired a bad wire they will often think the repair job should have only cost a few dollars and that the mechanic should somehow eat the time it took to get to that wire.. Nopey.
I feel for the very good mechanics like Eric O. who get to the bottom of the problem with good diagnostic skills but have to sell the idea that their labor was worth it because like in this case the dealer would have charged 800 only to not have the problem resolved. Of course the dealer will claim that the customer had more than one problem. They're NOT going to eat their lazy diagnostic mistakes.
He was big on theory.
He never worked flat rate, and did not get paid based on production of assigned work like an automotive tech.
They did have clothes in common.
A tech also has several suits of clothes that look alike and he basically has a laboratory to figure, experiment, and test. He commits theory to memory and tests in order to pay the price of preparation and knowing.
But the tech had better get fast answers for people, in most shops, they try to beat you out of your diagnosis and testing time. It's an eternal struggle. And that's regardless of the state guidelines.
Nice!
And now james webb is proving him wrong 55 times a month.
Eric’s hair is much nicer than Einstein’s though;)
I'm leaving a comment today cause you said it would make ya happy, so here it goes. I love the way you and Venessa love each other. May God bless you and her and the kids.
Not many mechanics would protect the fenders on a '15 Ford the way Eric O. does. Customer care is clearly a habit with SMA. More props for that!
It's basics.
I came so close to shipping my 2012 Malibu to you this w/e.
Long story short, which took me next to forever to track down.
The passenger window switch light shorted.
Symptoms ranged from window magically going down overnight to circuit 6 fuse blowing, but only when ignition was put into start position. Not in ACC and On.
It got really strange when pulled over for no tail lights.
Knowing you’re out here is comforting!
Thanks for the inspiration to not give up and not go to $140 hr diagnosis with no real diagnosis accomplished.
You’re a real treasure!
TY
Btw, I almost had the car exorcised
Always check the wiring lately, it seems they are buying overseas bad wiring and we playing the price of it!
Eric is a gem. Consistently whipping the dealers butt!
From a f250 owner, that same connector took out my right rear turn signals. I was almost screaming at the TV, go check the harness under the fuse block. Lol. Good stuff Mr O. Took me longer to find it than you did.
My old shop teacher always said, check the simplest and easiest things 1st. He was always big on visual inspection also. Great diagnosis, Mr. O.
When I began my "professional mechanical career" it was in the US Navy Aviation branch, we had dedicated electricians and very well sealed electrics. Watching you work with OBS2 and a plethora of other tools is very enlightening. But as a airborne Crew chief I always had to think 1 step ahead to "what do I do next" to stay in the air and protect my crew. All I can say is WOW. Your customers are so lucky to have your real thought process on their side. And you don't have to keep unneeded inventory that would have been used in a failed repair. Bravo Eric O you have done it again.
As usual you have proven to be my #1 go to mechanic. To be honest it all began a long time ago when I first witnessed the musical brake cleaner can. To date I am unable to duplicate. Several brands of brake cleaner later I still try to shake the can like you do waiting for the infamous "TA-DA". I will not give up. :)))
35. This folks is what we call a real man. FN genius under the hood. Takes care of his business around the house/property and has the KNOWLEDGE of making not a pie, but a DAMN GOOD PIE! Dropping Hollywoods name. Classy! Love you guys !!
The dealership wouldn't 'eat it'. They would lie about what was required to fix it and make the customer pay for it all. We all already know this. Thank you for being honest!
Right. They would've put in a new ABS module, it would've failed, and then they would've replaced the restraint module, and then they probably would've thrown up their hands and just billed the customer even though it was still broken.
@@ischmidt The more sophisticated shops would have figured out that the ECM was bad too.
Been watching your videos for 3 weeks already and I have to say,you are amazing not just with your knowledge about diagnosis of vehicles but as a teacher! Congratulations 👏👏
Your analytic troubleshooting skills are off the charts. I appreciate that you want to encourage your viewers with your sign off, but the fact of the matter is that not many people can do what you do. Like people say if it was easy every one would be doing it. It’s really crazy great watching you do what you do!
Our professor and teacher doing what he does best. Explaining a problem while analyzing it. Nice mister O.
Said it before, as have many others: sure wish your shop was local to me. Your community is fortunate to have someone like you, with your curiosity and diagnostic skills. Keep rollin'!
I live about 3 hours from SMA. The day I encounter an issue that stumps myself and my local mechanics, with no solution in sight, I will be bringing my car to SMA no matter what I have to do to get it there.
I've seen when a shop makes an error like this, they don't tell the client ; fix the wire and take the clients money...
I was a service writer and had more than one argument with the owner when this sort of thing happened. In one instance, the diagnosised $700 light switch (Mercedes) didn't fix the problem- the tech was in a panic. I ended up using the wiring diagram to trace the issue to a module in the trunk.
All that said, although I don't work in that industry any longer, I LOVE watching your stuff and have a huge respect for your process and shared experience! Thank you!
And there is the difference between Eric O and many other technicians. Meticulous research and investigation so that he thoroughly understands how the system works and what the code set criteria is before jumping in with his size 9's. Result - immediately location of the fault. BRILLIANT! Love Eric's videos.
@@deniscarr469 I’ve commented dozens of times that Eric uses a very logical and methodical approach to eliminate the exact problem. How many times has he said,”What do I need to make this work? Is it getting power, ground, control?” Then he proceeds to check for those things. If he doesn’t have them, then he gets out a wiring diagram, and tests the circuit until he finds the problem. I started watching about 2-3 years after the channel was founded, and have seen dozens of videos over 7-8 years of the same process, and the same success each time.
@@brianburns7211 Yes, you're right then. Just thought I'd reinforce the mantra. Hope my comment didn't cause you too much trauma.
when my wife heard you say you're not paul hollywood she had a happy attack. She loves that show
Captain Correct arrives at the boogered up wire again! ;)
I never cease to marvel at your consistent troubleshooting methodology. Well done, as always...
Ford dealer won't eat anything. They'll just put the module back in the box and put it back on the shelf.
Excellent work as always Mr. O!
My old axiom- electrical problems never hard to repair- but Damn hard to find. Good work tracking it down. 👌
Just before you zoomed in for the money shot, I was leaning forward into the screen with my reading glasses on! I knew you were about to find something! Excellent!
The dealership would replace the module, then tell the customer they need a harness next. If the customer were to question it they would say that it's all part of the 'troubleshooting process'.
You mean the "guess-work" process.
As RAinman Ray says, “trynostics.”
This is one of the best explanations of electrical problem diagnosis Eric has ever demonstrated. Really enjoy your channel.
The dealer almost did what is called a "Plug And Pray " fix for $800. Replace the module and hope it fixes the problem. Excellent troubleshooting.
I’m almost 70 yo and I’ve been working on cars since I was 14. I do my own maintenance and repairs, but I’m lost when it comes to electronics. I have a 2005 F150 FX4 that I bought new with 25 miles, it’s got almost 350k now. Has all the original under hood accessories (alt. wp. starter, etc.) only thing replaced was the throttle body due to an electrical failure. The engine has never been touched, (it’s got the big 5.4!😂) I did have to rebuild the transmission. Really dig your diagnostic skills! Just subscribed! 👍🏼
Outstanding! Be proud of your work, Eric. You should be teaching this stuff.
I never cease to be amazed at your ability to look past all the noise and get right to the heart of the problem.
I am a 40 year computer programming veteran. I am not a wrencher.
I can think of multiple different scenarios where a data (in this case vin) mismatch could happen after a failed update.
I am sure that if you tried to flash that module with the wire still broken, it would have failed - probably with some error that had nothing to do with that secondary comm problem.
For instance perhaps that module update checks things first, decides it is ready for update. It erases the VIN, then queries the air bag module for some data. When it doesn't get the reply it stops dead, leaving you an abs with a corrupted/erased vin.
Another great diag. You'd have made a great programmer with your logic!
That makes total sense and is probably what happened in this situation, lol 🤪🤯🤓 And I agree, Eric O. is a great diagnostitian! 😎
I would hope in the case of this step up, your thought process isn't accurate. Mainly, it would be bad programming to pull the vin from the one specialized network, with only 1 other module on it, instead of the network with many other modules. Also, I'm pretty sure this is a private network because it is a safety network, which I wouldn't want to see any other data on than the safety talks, and tests.
This is Ford though, anything is possible.
You always amaze me with your electrical diagnosis. How many courses have you taken to gain all that knowledge? But your best skill is narrating your repair work and keeping the listener entertained while learning.
Eric you are amazing. I have been following you for years yet I am still amazed by your professionalism and integrity. You sir are a man of stature in my books.
Whatever you charge to diagnose and fix that truck is so worth it. I don't trust dealerships as far as I can throw a bus. Good work!
I can't thank you enough for explaining your diagnostic process, not to mention how well and with as much detail as you put into your explanations. I am constantly striving to increase my knowledgebase and improve my own diagnostic process, and I can honestly say, that nothing has helped me more with that quest than watching your videos. Knowledge is valuable, and all that I have learned from you is not only immeasurable, it is priceless. Thank you pales in comparison to the appreciation I have for all that you do, but thank you is all I have, I hope it is enough.
You da MAN! You've taught me two very important procedures that have become second nature in my shade-tree career of fixing all of my family's and relative's rigs....and all of THEIR relatives' rigs. 1 ALWAYS understand how a system works and what conditions will set a code. 2 ALWAYS check wiring first! This video is a great example of that philosophy. Part of my diagnostic fee right off the bat is a 20 buck 30 dy subscription to alldatadiy for the rig in question. it's saved me countless hours on my days off! Camera work? You always give us the "enhanced" view of the money shot, who cares about the back of your hoodie? I watch and follow to learn and sharpen my diagnostic skills. I have Netflix for great camera angles. Great video...as always.
I'm not a mechanic but I have been a regular subscriber to this channel for a very very long time.
It has been awesome to see the growth Eric has done with the shop his family and his knowledge.
I appreciate the videos and you sharing your knowledge with everybody Thank you.
ICON scanner literally dropped the mic, lol 😂. Great diag and repair
Man I was just looking for something to watch, thank you sir. Right on time, I don’t want to go back to that dark place and watch Scotty Kilmer.
I’m totally kidding, I’d never watch SK.
Aww, come on now, Scotty K. is good for your common sense information and know-how, concerning vehicle repair and maintenance, whereas, Eric O. at SMA, is the master diagnostitian, hands down! 😎👍🏻😎
I cannot watch SK, he is to loud.
So weird, as you were investigating codes before you made that Sherlock Holmes comment with the magnifying glass, I was thinking to myself that you should be holding a Sherlock Holmes pipe as you investigate. Good work sir, just saved the customer a lot of grief, they'll be happy. Also, good on the customer for getting a second opinion before dropping a bunch of Franklins
Great work finding this problem!! . Dealerships are out for one thing, profit!!! You just fixed a problem and a customer for life
Honestly it's the person diagnosing the issue fault, not so much the dealer. The tech made the call and was wrong.
@@Discretesignals The tech also followed Ford's recommendation of replacing the ABS module, you have to realize the dealership is not going to pay that tech 1-2 hours to find out what the problem is, more like 30 minutes if anything.
I strongly would assume that whoever would have went to replace that ABS module would have seen the giant green crusty wire since they were right next to each other.
So who's really to blame for nearly wasting $800, the dealership, the technician, or Ford..? I'll let you decide.
@@COBRO98 anyone who works on vehicles for a living knows you don't trust service info troubleshooting steps. It's a guide to help you understand the system. If you follow every guide, you would have non stop comebacks and mis diags in the real world . Tech had two codes and never thought about troubleshooting the private bus code that was showing up in two modules. Don't know if that's from ignorance or laziness. Experience is the big key and checking under every stone before condemning a module is going to raise your odds for diagnosing something correctly. The flat rape system makes haste and haste makes waste.
Once again Mr. O gets to the root of the problem. You are a masterful diagnostician Eric!
I like that you are using the T10 scanner. I understand that the Ultra is your main option, but I want a better bi-directional scanner, and the T8 seemed lacking. Still a big purchase, but I wanna be able to do as much as I can and hopefully used what I learned on your channel to exhaust possibilities by breaking it down like you do. If it ever happens, I will be doing the "Happy Happy Joy Joy" dance. Thanks for showing us that there is a process, and one is knowing what all the players in the system do and why. IE: do some research before jiggling wires. You should win teacher of the year award, but I doubt the teachers union will approve.
Ford should hire people him for 200k a yr to teach
@@safffff1000shit he teaches 700,000 plus now with each video for a hell of a lot more money
@@markadams5429 easy to do both. Just have camera crew and editor while he teaches at ford
Nothing stopping the dealer techs from watching these videos. This stuff is gold. They don’t know what they are missing
There are better deals on capable scanner instead of the ICON T10.
Have to compare but the Launch X431 PROS V+ for $850 probably does everything the $1700 T10 does
Father's day here in New Zealand. I woke up to breakfast in bed, a coffee and an sma video.
Truly blessed.
And what a great diag. Love your process. Have learnt a lot over the years from you.
This is free tech training for anyone willing to listen and learn.
Great automotive detective work!!! Your neighbors have a gem in you and your shop!!
The world would be a better place if we had more mechanics like you Eric!!
Eric, I cannot believe how many broken wires you find! The one thing I have never seen you find is a repair that has gone wrong because of wire nuts!
Love your channel boss!
The video's like this are like a good detective show, but you have all the pieces in place to make an educated guess, vs a TV show where they throw in a surprise twist that they didn't show before. I guessed correctly in this case regarding the wire, but that's a rare thing for me. Thanks for taking us along for the ride as always!
Huzzah!
What's really great is all the online info, for finding locations, past fixes, code data, ect
A comment was requested - a comment was given - all is well in the universe. 😂
Nice job Ponch! You did it again. Don’t you ever get tired of being good? 😮😅
Another fine piece of diagnosis Mr. O!!
"with " a little bit of know how''???? you've got it in spades,man. That's what's got me hooked on your channel! Love ya, Eric!
I would hate to see your yearly paper expenditure.but that is definitely offset by the amount of money you save your customers. Eric you are simply amazing!
I used to own a Crown Vic, that lost cruise control. Dealer diagnosed it as a bad actuator. In the process of replacing the actuator they found a broken actuator cable. They replaced both. I have always wondered if it only needed a cable, and not the actuator.
I'm sure the pay isn't as good but you'd be an awesome teacher at your local tech school!!
I wish there was a mechanic as creditable as you where i live!
pretty sure he reaches a lot more people on yt than the "local tech school" could in 100 years.
Eric has always been my hero, wish I had found him years ago when I still owned my shop….Cheers to the real pro!
Again the Sherlock Holmes of cars. And the blind baking reference, I’m impressed! Mr. O I cook for a living, thinking about retirement now cause I can’t work on cars. You truly are the G.O.A.T. God bless you , Mrs, o and the whole family!
Eriic, I have an '02 7.3L Ford Excursion.
someone pulled the fuse for the fuel pump, who? dunno.
if the truck was pointed downhill, it would gravity feed fuel and idle just fine.
the Edge CTS-3 was showing several codes that just did not correlate with the problem.
I was pulling a trailer and started to backup, had to point the nose of the truck "uphill" over a small hill, it died right there, never to run again.... a friend was helping to diagnose it, changed the fuel pump and it won't run ????
well duh, we started tracing wires, back to the fuse panel.. huh? an empty fuse slot?
why didn't we look there first?? new 10 amp fuse, and all of the codes cleared, and the truck runs just fine now.
love your diagnostic process, watch every video you release.
What you just did in 30 minutes and called stupid would have taken me AT LEAST a weekend in my driveway, and that usually ends with no fix. You rock man!
Had a similar problem with Ford dealership just recently regarding my brakes. I remembered your past commentary and took it to my independent shop, and they found the proverbial loose wire and saved me several hundreds of dollars. They followed the logical sequence and discovered the true source of the trouble code and fixed it with some tape and a shrink wrap.
Thanks for all your sound judgment.😅
I'm impressed that you came up with the term "Physical Layer". Sounds like a computer networking person.😃
I'm not a computer guy that's for sure
@@SouthMainAutoyou’d be surprised how similarly electrical engineers talk about their spacecraft data bus 😂
I worked in a similar field and the lack of diagnostic skills for the majority of guys who came through the shop was boggling. I was banned from speaking with applicants because I would ask basic questions they could not answer and a few of them who could even dodged a call back from management. This and a few other channels are master classes on how and what to do, regardless of the particular industry.
Uh oh. He needs reading glasses, and he's wearing a sweatshirt on a summer day. The "O" in Eric O is starting to mean Old! I look forward to videos of you discussing your latest doctor's visits! (Full disclosure: I wrote that smart aleck remark with a hot pad on my shoulder because the crick in my neck is acting up!)
😂
O stands for outstanding!
Excellent work as always. I still say that YOU ARE THE BEST. All your viewers enjoy watching your exceptional skills and let’s say we all had a piece of the pumpkin pie. Keep them coming. Aaron from Canada.😊
It’s always a good day when pop pop sees some green crusties 😂
Eric great job! I love how no matter what you’re working on you always start with the basics, & work your way through as opposed to other shops & dealerships they just throw the parts canon at the vehicle & hope they’re right.
You’re an excellent mechanic.!!! Keep up the great work you & Mrs. O😎
I agree 100% with you on ensuring your fix is the right one, however you and I both know that the dealer would have still charged the customer for that ABS module regardless of whether or not it fixed the issue. You've seen it many times and I as well, just last week I had a customer who went to the dealer with an EVAP code and was charged for a canister and vent that did not fix the issue and was told they couldn't find a leak and she needed a PCM. I smoke tested it and found it to have been the clamp for the hose on the filler neck had broken, replaced the clamp and it passed the smoke test and cleared the code. She was charged hundreds of dollars and was told it would cost hundreds more when all it needed was an hour of my time and a simple hose clamp.
God bless the smoke machines.
Yet another golden educational gem of an episode, keep em comming Eric.
Im speaking for all members here. We want you to do a video that is completely uncensored. Let whatever fly that comes to you. !!!
it would break the internet haha
Scroll back a good 6-7 years or so.. Mrs O. has created some VERY spicy conversations at times..
Also there was this one night, Eric had to go to an unfamiliar AutoZone for I believe a water-pump job and he was NOT happy with the workers.. let's just say he let his frustration out in that video!
@@SouthMainAutoyou could start another channel called OnlySwears :)
If you were my local shop. You guys would get a gift basket from Harry and David every year from my family. Great job!
Too many shops wouldn’t eat the bill if they guessed wrong. They would simply reload the parts cannon and keep firing
Shops get paid even more when they are wrong the first time. Its bad incentive to do a good job.
Mr. O, must be difficult sometimes not strutting around town.... You da'Man! So impressive your thought process, diligence and skills. Got this one all squared away and made a very happy customer. Wrap it up, send it back to the dealer for the oil change! How was the pie?
Not only props to Mr O but also props to the vehicle owner for having the nose for the dealer parts bazooka tactic. 👌
Good grief - can they make the font size just a little smaller on that printout for people? It's no wonder the whole world is running around with glasses! Great video, Eric!
South Main Auto.. The dealership would have replaced the module and when it was still broke they would diagnosed it further like they should have done in the first place. If they found the broken wire they would have repaired the wire and still charged the customer for the module and never mention the broken wire they repaired.
Thats how flat rate works. The tech really hopes the customer just pays the diag fee, and takes the car out of there.
1Hi Eric. I appreciate your videos. I've been a mechanic/tech for 45 years. I recently had to stop due to vision loss. Your videos keep me thinking cause I did diagnostics also. Thank you.
As Ivan says
No parts required
I very much like your narration you did a great job helping bring us nubiles along
Eric, if the glasses make you feel like an old man, wait until you get the hearing aids.
I've been wearing glasses since I 10 and a half years old and I'm only 47. Well you could be wearing tri-folcols 😅
Better than not seeing, isn't it??
Stealerships will charge you for the module even if they misdiagnosed it. I bet most other shops would charge you for the module too. They won't eat the cost.
Thanks for another amazing methodical troubleshooting example!
Oh for the days when all you needed was a spark and some fuel.
Job well done! I've watched almost all of your videos and today I actually used something I learned from your advice about electrical tape, making a mini roll to use in tight quarters. It wasn't even on a car, I was repairing an electrical cable spool 😂.
Well done, you're a methodical genius and all your subscribers appreciate you putting out such amazing content.
Much love from Houston, TX.
a local non profit here has 2017 Ford van and while on a trip in NY the alternator light came on. they went to a local Ford dealer and where charged $1600 to replace the alternator. within a half hour the alternator light came back on and they where now told it is a sensor which is on back order. 1st off $1600 for an alternator is obscene and 2nd i bet was the sensor the probelm all along...
If I go to a shop for a repair, I demand that they return all the parts that they have replaced. If what they have done does not work then at least I end up with a spare of whatever they replaced.
Mr. O, your technical and diagnostic skills are a source of absolute amazement to me with every video I watch. Terrific bit of service work!
How do you figure stuff out and dealer can’t. It’s like they put 5 mins of effort to make a guess what a joke
Flat rate pay is part of the problem. Plus no one is willing to work for peanuts while the dealer gets $200 per hour, so all the good techs have left the biz.
Eric
you are “the Man”
at the end of each episode you say “if I can do it…… you c as n do it”
today’s video….
no, I could not navigate this repair….. but, you did!
Brilliant