Vienna's (New) Tipping Problem
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- Опубликовано: 6 июн 2024
- Tipping in Vienna is a hot topic! Traditionally, a small tip showed appreciation for good service. But is this changing?
The Issue:
- Some feel tipping is becoming mandatory, not a way to say thanks.
- Takeaway spots are asking for tips too, which some find surprising.
Why the Change?
- Minimum wage might not be enough for a good living, especially with inflation.
- Fewer people want these jobs if tips are low, hurting businesses.
The Question:
- Should customers pay more through tips to fix a broken system?
- Or should waiters get a higher base wage and tipping become optional?
Let's Discuss!
What do you think about tipping in Vienna? Share your thoughts below!
#austria #travel #europe #vienna #travelguide #viennaguide #restaurant #tippingculture
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American here, I'm sorry! I fucking hate tipping, makes interactions so awkward.
So we just got back from our trip - which we had a couple days in Vienna at the beginning and end. I was surprised that the last 3 restaurants we went to - every server showed/asked if we wanted to add a 10% or our choice of tip. I liked this approach as compared to a restaurant sneaking in a 'service fee'. Plus the service we received at all of the restaurants was very good.
I really struggle with figuring out how much I should tip. A system similar to Sweden, where everything is already included in the price, would be best.
Agree, and you could still tip for extraordinary experiences if you want.
oh man, I can feel that. very pragmatic video, I like it. I also don't understand why should I always tip especially for mediocre service. Ok, the waiter brought me my order from the kitchen to my table and that's it, I should tip for that? If I wanted to pay for delivery, I wouldn't leave home and get my food delivered right into my apt.
The problem is that there are so many new jobs today where people might deserve tips. Many of these jobs are low-paid, but people still do great work without expecting tips.
I'd love to tip more often my postman for handling packages carefully, and stop tipping rude waiters.
I am glad that you made this video. I was told by waiter that tip is not included and he was adding a 10% and then round up to full euro, so it’s like 13%… in the beginning; so for the rest of the trip, I just added 10% automatically… now I know
I mostly carry some cash when going to restaurants. I pay the bill by card and leave a few extra euros in cash. I realized I tip much more if I tip by card.
Thanks for sharing your perspective. Our experience was that the service quality was terrible in most of the restaurants we visited. Most waiters gave the impression that they were doing a favour. We preferred not to tip ! Rudeness can be a local tradition, if they are serving a foreign tourist, they cannot really expect them to appreciate it and reward them!
That’s very unfortunate! Usually we do come across friendly waiters…but I agree the level of rudeness is unacceptable
Very educational video! Well done! I should not let my husband pay when in Vienna 😂. Living in Finland we (he) dont believe in tipping culture 😂
Same goes for Iranians and Japanese 😂 very bad tippers.
I don't have answer for this problem. In Brazil they add a 10% charge at the bill. It is not obligated to pay, but people in general pay it and it is paid directed to the restaurant, unless you disliked the service and ask to remove it. The whole charges of a day is divided among all staff, no only waiters, but cookers, cashiers etc. Of course you can also give an extra tip exclusively to the waiter that seviced you if you want.
Also interesting…haven’t seen that anywhere else.
i have never been pre charged a tip for a takeaway coffee, or a self service coffee in a coffee shop in vienna...
your experience what you spoke of was new news to me...
personaly i dont care what the rules are, my tip size depends how good the service was...
I love khyati's facial expressions when it comes to food tasting and/or service...💖
As you alluded to, tipping is out of control here in North America. I visit New York and I would be taking my life in my hands if I did not tip at least 20 percent. One interesting aspect of this is who actually gets the tip. I make a point of paying the tip in cash to the server. On a number of occasions, I would get hostile looks from the restaurant managers on my way out because presumably, they had seen the zero tip on the bill (that I paid by card) and then the question is, did the server tell the manager that I had paid them the tip in cash? If not, this suggests to me that the manager is probably skimming the tips and the server does not see all of it, or in some cases any of it. I don't think the wait staff are necessarily the villains in all cases. Indeed most of them are just trying to survive.
I am visiting Vienna in late November of this year, my first trip, and I am curious to see what the waiters are like. One thing I have found when it comes to wait staff is that usually, the staff in the hotel restaurants are very good. This has been my experience in the past.
Servers definitely aren't to blame for tipping. I know restaurants have a tough time making money, but the way tipping works now just feels broken and out of date. Maybe there's a better way to do things that's fair for everyone. I actually really like the concept in Scandinavia. Just include it into the price and make sure you can pay the wages of your staff without having to depend on tips
I tip on the experience that I had while dining in the restaurant. When I am greeted with a smile and and talked to like a human being and treated with respect and my meal was good, than by all means you will get a tip. If I am treated like just another person expecting to tip me for whatever service I get, sorry but you don't deserve it. When i visited New Zealand, there was no expectation of a tip, in fact, I was looked at wierdly because I wanted to tip them. TIPS = Too Insure Proper Service. Quite frankly, if you want a tip in a country that it is expected, than you need to perform better.
Makes total sense to me...New Zealand sounds like the Scandinavian concept.
Thank you for the good information. If there is a card payment option available, can you also tip with card or do you have to tip with cash?
If they accept card, you can also tip by card.
I have been told by the locals tipping 5 to t0% is part of the culture. Normally, they are rounding off to 10% if the service is satisfactory. 5% of if something was off to sbow that something was off and no tip if it was bad.
Coperto is cover charge and not the tip and is independent of the bill amount. Generally nowadays its 2 euros per person. You pay even if you just have a coffee of 3 euros.
Tipping for takeaways is the worst.
In Austria, we sometimes have an even crazier practice. We pay something similar to "coperto," which we call "Gedeck," and then we tip on top of that. This used to be standard at restaurants with table covers, as they had to clean them after every visitor. However, I've seen restaurants without those amenities that still charge Gedeck per person, and they expect a tip on top of that.
thats why I mostly avoid classic restaurants - it is already quite expensive (and I earn SLOVAK wage, but I still want to eat some nice food from time to time), and lets say the bill is like 12 euros, how many percent do they expect? I have to work a lot of hrs for THAT money, a lot more hrs than they do (because Slovak wages suck ...)... like ok, I tipped a couple times when I had eaten at that Indian restaurant, cos the food was great and it was just a nice place and neat service, so I fished out a couple coins... but automatic tipping like in US? HELL NO :D
I mean, I dont .... money :D ... so in the meantime, I will utilize fast food, street food, and of course make use of pretty solid value food at grocery stores - like at SPAR, where I often get 1/2 grilled chicken + 2 semmel and sth to drink, together like 6 or 7 euros? and I get my fill :) ... good service is fine, sure, but I dont really feel like shelling out tons of money just cos someone smiles at me lol
Love that 😂 but yeah totally legit!
I completely agree that if I have to go somewhere and pick up my own food there is absolutely no need for me to leave a tip. I will always leave a tip when I'm being served at a restaurant. If the service is between good and excellent. Tip is something that you earn and should not be expected.
I'm not sure how it is in Vienna, the rest of Austria or the rest of the European Union, but here in the United States, any job that you work at you must have applied for it. What I mean by that is that there is no such thing as you getting a letter in the mail telling you that, even though you want to be a doctor, an engineer a farmer or plummer, unfortunately, the powers that be, decided that you are going to be a server at a restaurant. If you are a server and you hate that job then do something else. You don't have to be a server if you don't like your job don't take it out on the customers. Same goes with any other job, if you don't like the job that you have, do something else. Find something that you like to do or even better work for yourself and do what you want to do.
Some people might not be able to choose and I definitely don’t see the mistake on the waiters side! The job is known for receiving tips and if the economy is booming it’s a quite lucrative service job.
I see the problem more that it’s expected. It shouldn’t be necessary to expect tips. It something that culturally developed over time and is definitely outdated. We need to find ways to make running a restaurant more lucrative so I can pay my staff higher wages.
What. The U.S. can have non existing service or terrible service and still expect a 20% tip. Nowadays the default is like 25% tip. It’s out of control
How is the reaction if you tip below 20% - just because you didn't like the experience.
@@KhyatiPurialot of side eyeing. 😅 well people don’t care if they gave you bad service. They just expect the tip. I’ve had people chase after me after a meal because the tip wasn’t high enough. With food prices also going up, a 20% tip can be incredibly high… sometimes 40-60 dollars 😢
@@StephanieYan Wow that’s crazy! Last time we visited US was in 2018 and we honestly only experienced good service! And it did feel right to tip 20%. But yeah we saw it as tourists.
*"Tipping" das alte Trinkgeld^^* 😁👍
I have a slightly different quesiton. Does paying so often in cash in austria make a positive difference to the income of shops? Does the government put much effort into people who don't declare all their cash income?
It depends 😅 every transaction must be declared - cash or card. But of course cash is easier to “hide” than a card transaction.
However let’s not forget about Card transaction fees
there is a law they need to give you a receipt, even if you throw it away. It needs to be printed in a traceable form and the IRS needs to get a digital copy of your receipts. So even in small shops it's almost impossible to hide money, even if most is paid cash.
Am 8.Juli werde ich in Wien sein nach 50 Jahren in San Francisco jetzt weiss ich nicht wieviel Trinkgeld zu geben dachte immer in Österreich ist es inbegriffen ❤❤😂😂
Nein das Trinkgeld gibt man immer nach Gutdünken selbst wobei es z.B. davon abhängt wie man bedient wurde bzw. wie sehr man die Leistung zu schätzen weiß aber manche geben NIE ein Trinkgeld...
If you want my money charge me for it, leave it up to me I’m paying the amount charged and nothing more
If you order food by delivery in Austria, you have lost control over your life (and probably finances). Why not cook yourself and tip yourself??
You never felt like ordering a pizza after a stressful working day? We do cook a lot, but sometimes we really don’t feel like cooking and doing dishes!
WOW! Thank you for the warning, Khyati & Puria! At home in the US, I RARELY go out to eat! But be sure that tipping is getting out of control here, too. 15% is no longer acceptable!
In March, I was in Paris, but even though I know it has been the custom to assume that "service" is included, I heard some strange times when even French servers were almost demanding a tip from customers.
It’s a nice tax free income. A dream come true for every business. So many might try their luck even if it’s not part of the culture.
Part of the problem in Europe if they think you are American, they expect you to tip like you are in the States (20%) and not like the locals do.
sounds like the typical rude paris waiters