Human-Centered Service Design | Course Trailer

“Service opens up new challenges and opportunities for nearly every organization to differentiate themselves, cultivate customer loyalty, and create sustained business value.”
-Melanie Bell-Mayeda, IDEO Partner and Managing Director
Learn more at www.ideou.com/products/servic...
Service Design is the craft of tying together human, digital, and physical interactions, over time, to create an experience that meets the needs of your customers. Delivering great service can be challenging, but you can use design thinking to understand people’s needs, look holistically at the interactions you have with customers, and constantly iterate your way forward.
In this online course, you’ll learn from IDEO designers who will guide you and inspire you with service design stories from around the world.
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تحياتي الخالصة شكراجزيلا thank you