eTIMS: HOW TO USE THE eTIMS SOFTWARE PAYPOINT WINDOWS | Goods/ both goods and services traders only

This is a guide on how to manouver through the eTIMS Paypoint Windows.
That is; 1. How to add items you are selling
2. Add regular customers in the system
3. Generate and view your receipt
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The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya.
A Board of Directors, consisting of both public and private sector experts, makes policy decisions to be implemented by KRA Management. The Chairman of the Board is appointed by the President of the Republic of Kenya .
The Chief Executive of the Authority is the Commissioner General who is appointed by the Minister for Finance.
PURPOSE OF KRA
Assessment , Collection, Administration and Enforcement of laws relating to revenue.
Organization
The Authority is a Government agency that runs its operations in the same was as a private enterprise. In order to offer better single-window services to taxpayers, KRA is divided into five Regions as follows:
Rift Valley Region
Western Region
Southern Region
Northern Region
Central Region
KRA is divided into the following Departments, which are headed by Commissioners:
Customs Services Department
Domestic Services Department - Medium & Small Taxpayers(MST)
Domestic Taxes Department - Large Taxpayers Office (LTO)
Investigations & Enforcement
Technical Support Services
Corporate Support Services
The Technical Support Services Department comprises of the following:
Research & Corporate Planning
Compliance Risk & Quality Management
Marketing & Communication
Road Transport
Dispute Resolution
Kenya School of Revenue Administration
Laboratory
Corporate Support Services Department comprise of the following:
Human Resources
Finance
Procurement
Regional Offices
Administration & Logistics
In addition to the six major departments, the Authority has the following service departments that enhance its operational efficiency:
Risk Management & Internal Audit
Ethics & Integrity
Legal Services
Information Communication Technology
The office of the Board Secretary handles all issues related to the Board of Directors.
Role of KRA in the economy
To administer and to enforce written laws or specified provisions of written laws pertaining to assessment, collection and accounting for all revenues in accordance with these laws.
Advise on matters pertaining to the administration or and the collection of revenue under written laws.
Enhance efficiency and effectiveness of tax administration by eliminating Bureaucracy, Procurement, Promotion, Training and Discipline.
Eliminate tax evasion by simplifying and streamlining procedures and improving tax payer service and education thereby increasing the rate of compliance.
Promote professionalism and eradicate corruption amongst K.R.A. employee by paying adequate salaries that enables the institution to attract and retain competent professionals of integrity and sound ethical morals.
Restore Economic Independence and Sovereign pride of Kenya by eventually eliminating the perennial budget deficits by creating organizational structures that maximize revenue collection.
Ensure protection of local Industries and facilitate economic growth through effective administration of tax laws relating to trade.
Ensure effective allocation of scarce resources in the economy by effectively enforcing tax policies thereby sending the desired incentives and shift signals throughout the country.
Facilitate distribution of income in socially acceptable ways by effectively enforcing tax laws affecting income in various ways.
Facilitate economic stability and moderate cyclic fluctuations in the economy by providing effective tax administration as an implementation instrument of the fiscal and stabilization policies.
Be a 'watchdog' for the Government agencies ( such as Ministries of Health, Finance, etc ) by controlling exit and entry points to the country to ensure that prohibited and illegal goods do not pass through Kenyan borders. #StoriZaUshuru #DigitalEmpowerment #CTA101

[@wambuid]

Hello
I am dealing with a service of window blinds, on the class code it isn't showing any results. Even after searching on the different levels. Still no results.
Is there any other way to out in class code?

[@ItsTyke]

How hard is it for @KRA to just do a comprehensive tutorial, this thing you've posted misses out on key functions that if ommited fails in the whole integration. Who approved it? And is the lady in the video tired or just less motivated?

[@KRATV254]

email [e-mail] for further guidance and assistance .

[@SallyOpetu]

Can't print receipt after creating it even when I double click print A4 or Print Receipt buttons on Etims Client Software

[@KRATV254]

Kindly contact [phone] for assistance .

[@mejjamichael]

I just don't believe that a big institution like this cannot produce a well-done tutorial. Like you can't even provide the link to the "watch the next video" on the description! The level of incompetence displayed here is just mind boggling.

[@paulnthiga3578]

I'm dealing with both products and services. So under items management while dealing with a service, am i supposed to include the purchase price of the service or the selling price only?

[@KRATV254]

Selling price only

[@charitynyambura9572]

What is orgnNatCD is wrong mean?

[@PatramLimited]

tried double click to save the invoice but it only print option is available please advise

[@KRATV254]

Please let us know through which solution are you printing the invoice from ? reach us via email [e-mail] for further guidance and assistance .

[@Dorcaskandie-ip4bl]

I have already approved a sale twice ,how can i remove one after approval without knowing.any reversal of one?

[@KRATV254]

kindly email [e-mail]

[@stevemaranga7367]

what is the maximum number of items that can be accomodated in a single invoice?

[@elieli9739]

That the same question I have

[@KRATV254]

Hey kindly contact [phone] for assistance .

[@hoosweeneshow286]

Hello is there to edit or delete
What your done like items name customer name or invoice

[@KRATV254]

The system only provides for editing of the item name or customer name .

[@paulnthiga3578]

How do i determine item and class code? You should have developed a user friendly software

[@Ryanabdgian]

True,nilikwama apo

[@KRATV254]

Hey kindly contact [phone] for assistance .

[@stefanomwendah7035]

Is it applicable to services only

[@KRATV254]

Hey kindly contact [phone] for assistance .

[@lizahmuchiri9580]

where is the video for services only???????
dissapoint everywhere

[@saviourmelody]

ruclips.net/video/g7leGWSKsl8/видео.html

[@KRATV254]

ruclips.net/video/NCXBOOY3-zI/видео.htmlsi=o8RvHdqCeQkPuL76

[@user-kt3hi5ew4w]

how do I add the class code

[@KRATV254]

you can visit UNSPSC CODE website and find the appropriate class code for your item

[@kitakamutua3786]

​@@KRATV254 I have used this site but the codes I get there when I try to search they are not found

[@liana_k.4388]

Hi, I get this error after keying my branch id kra pin etc then initialize (err: device is installed) on my etims. I thought after keying in it will take me to the workspace but its not.Please Assist.

[@KRATV254]

kindly email [e-mail] for assistance or call 0711099999

[@GrimGrinsTV]

Where is the update link, this software is sketchy, tells you to update it and doesn't even allow it. Tried all the service numbers no one is picking, a big L

[@KateArt254]

True not helpful at all

[@KRATV254]

Hey kindly contact [phone] for assistance .

[@Medig-oc2wh]

Item class
how does a tax payer know the class of the item without a list of codes or drop down to choose from? you guys are extremely incompetent!

[@KRATV254]

you can visit UNSPSC CODE website and find the appropriate class code for your item

[@mikemwema]

Any link ​@KRATV254 please?

[@ndungumercynjeri]

This whole process is so unnecessary. Etims has so many issues and you do not care.

[@thetruth1723]

Your video is fucking fast....KRA kumamako zenuu

[@mahsharhassan.5295]

please sijaelewa how to add ``class code``

[@KRATV254]

Hey contact 0709 016 995 or 0709 017 719 for assistance

[@TysonOnyango-vi5cx]

User ID is?

[@KRATV254]

Hey kindly contact [phone] for assistance .

[@juliusamaru2152]

hakuna ata mtuu wa kujibu

[@KRATV254]

for any eTIMS assistance email [e-mail] for further guidance and assistance .

[@knowledgeCity254]

This is video is helpless Kra can do better

[@Medig-oc2wh]

Useless software!!!

[@lizahmuchiri9580]

KRA do better. no one is here to assist taxpayers. the item code listing where is it?

[@KRATV254]

you can visit UNSPSC CODE website and find the appropriate class code for your item

[@geoffreyaricha4520]

Very poor lesson, shallow and scanty!

[@gokickrocks3830]

This software is trash, especially for the class codes, why can't you provide a better interface for easier selection. We can't work on our businesses and then come learn how to use this garbage software. Also why is it limited to one device and not available on the web?Its extremely tiresome for an organization that has multiple branches to use this thing.

[@KRATV254]

you can visit UNSPSC CODE website and find the appropriate class code for your item

[@evelynemwenda1266]

@@KRATV254even the codes on that site are not available on etims for gods sake !!!!!’