Introducing Pulse - Real-time Contact Center Analytics and Agent Relay
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- Опубликовано: 6 сен 2024
- Gridspace Sift has added multiple new capabilities for real-time contact center monitoring and agent automation.
Gridspace Pulse is a dashboard for high level business intelligence, giving users a live view of emerging trends and emergencies in your business and contact center.
Agent relay allows speech and language triggers to relay alerts and documents to agents real-time, enabling shorter, better calls.
Hey. That's the girl from that movie "Teeth." Wow, lol.
Did she say yes sir? to that person in the office?
hey Gridspace! I am looking to acquire your service but no one seems to answer the phone nor respond to email. Could someone please reach out to me so that I can discuss purchasing your solution?
Did you hear back from them? I have been trying to get in touch but no luck. I think its all show and they don't actually have a product that can perform the way it does on their videos. Do you have any alternatives I can explore for Grace?