I appreciated how you used examples to illustrate key points about Salesforce CRM. It helped me understand how businesses apply it in real-world scenarios. Thank you for making it easy to follow.
How do you assign a case to another team or team member. Let's say I'm the admin receiving the call, I had the information into a case, then I need to assign it to someone. How do I do that? Thank you
I appreciated how you used examples to illustrate key points about Salesforce CRM. It helped me understand how businesses apply it in real-world scenarios. Thank you for making it easy to follow.
As someone in Customer Support, this video was very helpful. Thank you for always making it simple and easy.
Glad it was helpful!
How do you assign a case to another team or team member. Let's say I'm the admin receiving the call, I had the information into a case, then I need to assign it to someone. How do I do that? Thank you