You must do this as a Major Incident Manager

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  • Опубликовано: 19 июл 2022
  • www.majorincidentmanagement.com
    As a major incident professional you must check in with each action owner at the halfway point. It allows you to either a) get the action back on track b) call the delay out early and maintain stakeholder confidence
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    MIM® is the professional body dedicated to developing, managing and delivering our qualifications in The Global Best Practice IT Major Incident Management®. We work with leading organisations around the world to unleash their talent and effectiveness. We are shaping the future of Major Incident Management. With clients in more than 90 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses.
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Комментарии • 10

  • @andysurvival346
    @andysurvival346 10 месяцев назад +1

    Hi, very nice tutorial, thank you.
    What is the key or core qualification to use, while checking on every single action owner during a Major Incident Task Force Process - action owners, developers, they are all very busy, hate beeing disturbed.
    Cheers, Andi

  • @faceoff_theyear
    @faceoff_theyear Год назад

    Most helpful counsel 🙂

  • @Traveleatrepeatunlimited
    @Traveleatrepeatunlimited 3 месяца назад

    Hey may I know what is major incident management checklist
    Could you help me on this

  • @swy334
    @swy334 11 месяцев назад +2

    they would never talk to me again lol

    • @user-fe2zf6kl8f
      @user-fe2zf6kl8f 2 месяца назад

      most of his ways wil led to head butting withing the team lol

  • @galagainstterror
    @galagainstterror 2 месяца назад

    Whats "comms"?

    • @SpeedNash
      @SpeedNash 2 месяца назад

      Hi, these are communications or paging you do throughout the incident progress to stakeholders, customers or clients on the open ticket as well as paging or messaging system every 10-15 minutes

  • @jacksongates6965
    @jacksongates6965 10 месяцев назад +6

    I dislike the way youre speaking. An incident manager cannot communicate so slowly.

    • @HippasosofMetapontum
      @HippasosofMetapontum 10 месяцев назад +2

      + the background music

    • @anam.aria.
      @anam.aria. 9 месяцев назад +2

      Well, he's not an incident manager, he's the CEO of his company, lol, so he can speak as slow or fast as he wants. If someone speaks faster it doesn't mean they are saying more.
      But I do agree, it wasn't very "nice" to watch lol, especially the eye rolls