Couldn’t restore chat history - Whatsapp backup stuck iPhone problem how to fix
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- Опубликовано: 7 сен 2024
- Transferir, respaldar y restaurar tu WhatsApp fácilmente: bit.ly/36mfSFN
Have you ever got stuck on this error message when trying to restore your WhatsApp backup on iPhone iOS: "Couldn’t restore chat history"
On this video we will show you some steps you can try to solve this WhatsApp backup problem on your iPhone.
Popular errors you will get when trying to restore your chat history from an iOS backup:
Couldn’t restore chat history
No back up found
Restore from iCloud
Posible solutions:
Restart your iPhone
Reset network settings
Turn airplane mode on and off
Check your iPhone storage, make sure you have enough storage on your iPhone. To free some storage try deleting videos or offload unused apps.
User Comment:
Have also face this problem. The background on my feedback dates to 25 June 2020, whereby i do my backup on iTunes (iPhone 6S 64GB), Whatsapp messages have stop backing up for sometime as due to heavy loads of images & video files which keep coming at least 60GB of backup required if using WhatsApp backup. It Crashed suddenly on 24 or 25 Jun despite updating the latest version of WhatsApp Version 2.20.61. I was actually in fact in the midst clearing and deleting some messages and photos
I was immediately directed to a page heading ""Recover chat history" , Whatsapp seems to having trouble reading your chat history and will try to recover it. This can take several minutes. Do not exit app or turn your phone off during this period, was connected to wifi. Then came chat box "Sorry something went wrong while trying to recover your chat history. Please try again." Then followed by final message " Unfortunately Whatsapp was unable to recover your chat history, please delete and reinstall WhatsApp", then it auto exits. i had issues to back up WhatsApp for sometime thus used iTunes instead but was unable to do so as it states there is not enough memory on my computer, it have left me more confused. I was simply trying to clear out some videos files and images when it crashed.
Old Whatsapp Messages can't seem to transfer to another phone like Android (especially when u registered your number, it automatically exits all chat groups, despite being backup to iCloud?
Have also paid monthly 2TB iCloud space but doesn't work. I have email Apple and WhatsApp, No assistance render at all.
Have try the following ways but didn't seem to work out :
1. Using Wondershare Dr.Fone manage to only show images save but not messages
2. Had went to check facebook if there's an alternative - Whatsapp business account on facebook is strictly from customer to website , no dual communication
3. Attempt to load WhatsApp on another phone - android, didn't work out. Instead it auto exits me from group chats
#WhatsApp #BackUp #RestoreChatHistory
![How to Fix WhatsApp Chat Backup stuck while uploading to iCloud on iPhone! [7 Ways]](http://i.ytimg.com/vi/G1MF9XH7pcc/mqdefault.jpg)
My new WhatsApp stuck at loading for restore for very long. Turning off and on for iCloud Drive and WhatsApp solved my problem. Thanks!
Second solution worked for me, thank you so much. I was about to just skip restore if I hadn't found this video.
Excellent!, it sucks big time loosing all your chat history.
I successfully recoverd all my chats 😭😭😭😭 thanku so much bro ❤
Great, you are welcome.
Please help how did you do that
I tired turning off and on iCloud Drive and WhatsApp from the settings and it worked thank you so much amigo
Glad I helped
THANKYOUUU SO MUCH 😭😭😭
it’s really work on me when i try reset my network settings and then i try again to restore, and everything is back again 😭😭😭
I come back here to say It works for me! :) i tried the first solution
Thankyou
Awesome, thank you!
me toooo thank you!!!!!
Many thx! Turning on and off the icloud button allow whatsapp to see my most up to date backup!
I'm glad brother.
THANK U SO MUCH ❤ After 3 months restore chat stuck i found your video and the first solution WORKED FOR ME !!!
so happy thank u once again
Glad I could help
Sorry for your lost, mate! I can restore my chat history and data. Your video was of so much help.
Thank you so much
THANK YOUUU, i was restoring my chats but it just stayed in a loop, with the first solution it worked
Great
Hey mate, got the same problem I have fixed the mine one couple of months. I just have done the full reset of the iPhone and chose a previous back up from the iCloud. But in this time I didn't interrupt the Automatic download of the WhatsApp. Really take really long time even if you have a good internet connection. I just have lost the messages and media for the days after the backup that I have chosen.
Hey mate, I think am also having the same problem to restore my previous data it never completed during the back up it was cut and now it’s failing, so for now my hope is your solution like what u did am asking if u can could help me in how u exactly did it so that I can just restore same old data before the backup, I will really appreciate for your assistance man
Thank you for this video, it helped. For me it did it when I made sure I had free space in iCloud, deselected iCloud Drive & whatsapp sync, then enabling them again.
Glad it helped
BLESS YOU. Was stuck in a loop. Thank you so much!
Glad it helped!
1st one worked nicely !! turning off the drive den turning on ❤
Worked for me by the first solution. Thanks man 👍🏼❤️
Turning iCloud drive off and then on really helped! Thank you so much 🙏🏻
Glad it helped!
@@SuAmigoAlex hi could you help me i deleted my whatsapp account and before doing so i backed it up but when i created a new one with he same number there was no option to restore the chat and said no backup found
first one actually worked thank you so much bro I liked and suscribed
Glad I could help
thank you so much the airplane mode solution helped me
I’m literally facing this problem today 🥴🤦🏾♂️ I locked myself out of my phone yesterday now I lost all my numbers and what’s app messages 😭😭😭
That sucks, but probably your contacts are safe in iCloud or Google contacts.
Got my device unlock by unlocker121 via instagram
First one worked for me, much appreciated! ✌️
Glad it helped
I love u so muchhhhhh I was instantly able to fix it and I was searching for hours ahhhhhh thank u so much!!!
That’s awesome 🤩
How do you solve the problem?
@@karolinnem3819 it just worked after dis und re connecting the ICloud thingy in the settings
Gracias por la informacion Alex!.... te comento que despues de realizar una serie de restauraciones, el problema se presenta por la ansiedad de ejecutar rapidamente el celular... todo se resolvio esperando los tiempos de ejecucion hasta el final.... es asi como borre todo y empece de nuevo... asi me funko! saludos
Muy buen dato Felipe, muchas gracias
Hola Felipe, tengo el mismo problema que alex, y no puedo solucionarlo, me podrias decir como lo lograste?
@@maxiaban7098 si claro tiene que hacer todo de nuevo y ten paciencia... se demora , en mi caso fue como 3 horas (157GB de icloud) ... restaura todo el celular a nuevo y comienza todo el proceso... veras que la app whatsapp es el que se demora mas.... simplemente espera. saludos y me cuentas como te fue
@@bacuno26 pero esperar que porque en mi caso se defrente te sale que no se puede… nunca se queda cargando ni nada
Thanks a lot !
Greetings from India 🇮🇳
Thank you Monalisa!
Thanks man, the waiting part worked for me when the screen says no backup found.
Glad I could help
Hey, how long did you have to wait> for me it's been 2-3 hours already. Thanks
been a year since this tips were uploaded. and the first step literally worked today september,2021, i can only say thank youu, blessings sirr!
That’s awesome, glad I helped 👍🏽
sign out and in icloud method worked for me tysm you are a lifesaver❤❤❤❤
If u sign out of iCloud will all un backed up pictures be wiped ?
What have worked for me was doing again the synch with my old iPhone turning off the display sleeping feature in order to be sure that nothing would interrupt the bk process. This way the backup on the new iPhone was fine
Thank you for the info bro
Mine one always do retrieving credentials... And then network problem I'm unable to acess my whatsapp in iphone 7 plzz help
Thanks a bunch man. Turning on/off iCloud Drive and "WhatsApp" on the iCloud tab worked for me. Cheers, have a good one
That's awesome!
This worked perfectly for me!! Thanks :)
epic fix - thank you brother!
Thank you 🙏🏽
I’m facing same problem 😢 I don’t know what to do, should I skip it or do my level best to restore backup
Hi, did you try my suggestions on how to fix it? If not you will have to do like I did, just move forward and continue...
@@SuAmigoAlex I try my level best but i can't get my backup
@@by.engr.ishaqkhan7364 Got my device unlock by unlocker121 via instagram
@@by.engr.ishaqkhan7364 I hear you bro, I lost years of chats also, but to be honest, I feel lighter now, maybe it was good to leave that old chats in the past.
SuAmigo Alex i also lost all my data and I’m agree with you i feel lighter too
Thanks soo much man love you appreciate it ❤
Glad I could help
Thankss!
First trick worked❤
Great 👍
First step helped, Thank you ❤️
None of these options have worked for me, what can I do?
Have u figured it out?
Thank you very much, it's works
Greeting from Indonesia 👍👍👍
Thank you sir, my best friend is from Java.
Halo mba, ini gmn ya caranya? Sy ga paham
@@komkesrik29 ikuti saja videoonya Mas, saya juga gtu
Love you bro thanks alot
Thank you for your nice comment.
THANK YOUU!! ITS WORKS!
Step 1 worked for me
Awesome
eres increible, me salvaste MUCHAS GRACIAS
Con mucho gusto
Sign out and in into iCloud did it for me :) Thank you! I have been on this since 2 days...
Glad I could help!
It works !!!! Thanks 😍
Awesome
I love you brother. This work for me 😍😘
Thanks for the tip man. Worked!
Hiii brother I forgot my end to end encryptions key password but i wnt my backup ??? Plz let me knw
I have uninstalled the whatsap.. and again installed it in my ihpone.. now. Backup is showing only 11 mb .. before unistalling its 2 gb since 2019.. moreever all my recent chats also deleted as i skiped mistakenly restore iCloud as it was got stuck. Is there any way out now to back up all the previous and recent as chats as well in whatsap iphone??
First one Worked 🤝
Awesome
Today I deleted the whatsapp app and downloaded it again. After that I wanted to restore all my chats that I had but it is not possible. when I restore everything, it only resets the chats from February 22, 2021 and the chats after will not come. PLEASE HELP . I need to get my chats back.( IT ONLY RESETS THE CHATS FROM 2021-02-20. And the chats after this date will not come
Could you please help me with that
Thank you so much man
Most of my photos in picture gallery are gone as I have not backed up to iCloud since I exceeded the free 5 Gig iCloud storage in 2020.
Pls I will appreciate if you have anything I can do to recover this .
Thanks
I tried to sync my old iphone with my new iPhone because of which all my WhatsApp messages on new iPhone that I was already using got deleted. Any way to retrieve those messages on my new iPhone??
I have same issue. I accidentally interrupted the backup process so when I am trying it’s say can’t restore chat history. I tried all the things but nothing is working. Can I know anything else?
That backup is ruined, your best shot is to unload an old backup you might have on your laptop. If not just move on, that's what I did and to be honest it felt good.
thank you it worked!
Glad it helped
You saved my life thx
Thank you so much it worked
You're welcome!
gracias alex, me ayudaste
Genial, no te olvides de suscribirte así me apoyas gracias
Bruh i wait a lot but is didn’t happened anything..... What should i do now and i used s10+ now i use iPhone 14 pro max
I skip restore and accidentally press back up a new one, how could I restore nav the old iCloud one 😭😭😭😭
Thanku very helpful vedio
Thank You
Please help i did everything... But it keeps saying couldn't complete chat history... Please help
Why thing on apple products have to be so difficult...
Apple is a pain
lost all my data and could restore from icloud
Awesome
No backup found , i did all the steps and tried all methods . Same massage
I already have the back up inside i cloud ..
Helpp me out plZz
I could't fix it either.
Some issue here. The apple feedback is that Whatsapp crush in the middle of iCloud backup routine. So as the WhatsApp crashed in the same of the backup iCloud saves it like this.
The first step worked for me, thank you sm !!
Glad it helped!
I don’t have a backup found
life saver!!!
Thank you so much
I did the back up now and now it won’t let me retrieve my old back up 🤦🏾♀️
Please answer how to do for me
exactly same problem I am facing now with my android phone, if anybody knows how to fix this problem please let me know I will be thankful... because that chat history matters me a lot...
Mate please help me not all my chats are back and some of them don’t even have the messages like the old messages it just says you were added to a group for example and empty help
I try and restore but it’s stuck and not moving I’m not sure what to do
I tried the first method and it stuck on no backup found ????
Pls can you help me with tips I can use to restore my chats history?
I have similar issues telling me couldn’t restore chat history where I have about 14Gig has chat history so i got tired n mistakenly click on back on now.
I can’t find the previous chat history anymore, only the present one is what I have now as a result of the back up now that I clicked. So how do I get this previous 14Gig chat history?
Thanks
thanks bro..
You're welcome!
sir alex, i love u
Thank you
I could never complete the back up before on my iPhone, as my upload speed is too slow. I had to reset it today because I forgot my passcode and I lost everything now. :(
So sorry to hear that, I also lost everything, but I feel OK now, is better to forget the pass and keep moving forward.
Thank You.
You're welcome
Hello, I made 2 backup the first one is completely done, but the second one after 2 days didn’t complete and I stopped it and deleted WhatsApp App, now the restoring is stuck on 99, what is the solution? I tried yours in the video but not wok.
Maybe if you restore the whole iPhone from an older backup you can get some chats back, but not the latest ones.
thanks man!
December 21, iCloud backup worked but restoring no. I tried everything but nothing seems to work :(
Did u try all the video suggestions?
@@SuAmigoAlex yes. And the worse part is that their support is just shit
I skipped it 😢😢 what do I do plz help
Help!
I lost all my data in april 2020 , since then I wasn't using Apple device. Today i bought one. And im happy that it shows that was backup is there but same issue is happening to me. I cant express how happy i am because i lost all my 2016-2020 data and whatsapp backup and help me in getting some lost photos. Please help someone
Mine is stuck at 99%. Does anyone know a fix please it's very important
Me too
thannnnnk you so much
You're welcome!
Did u manage to backup? I am currently facing the same issue now
No, I let my old history go, I have no regrets
So shall I back up the new data, or just wait maybe i can solve it some day😭?
The advice is to find an older backup and restore from there, but you will loose whatever new conversation you are having now. I ended up starting fresh, I felt like I took a heavy backpack from my shoulders.
@@SuAmigoAlex how can i find an older backup?:(
@@SuAmigoAlex how I find the older backup?
Disculpe tiene algún vídeo pero para android?:(
No amigo, pero debería hacer alguno.
@@SuAmigoAlex gracias 👍
I need help pls
hey so can u help me? i backup my chat already and deleted whatsapp . after i reinstall it , and restore my chat history , why theres no old chat? please :( its my memory . help mee
Chances are you never finish 100% doing the backup on Google Drive or iCloud, thats why when you try to restore your history nothing is there.
Pudiste recuperar ? Estoy en tu misma situacion
Yo perdí mi historial, pero a mucha gente le ha servido el video y pudieron recuperar.
Hi, pls help. My phone is stuck on the backup page, same as 5:11 minutes on your video. Pls pls pls help me.
Same i even try all the methods but it dint works😌
I think I saw this too late. I already lost all my chat history
The same happened to me, let me tell you something, it’s fine, let’s live the present
Yes. Let’s live in d present, this just happened to be. Was sooo worked up but now I feel better
Accidentally I skip my data on Whatsap can I get back to any trik plz help 🙏🏻 how to recover
Bhai recover hua?? Mere saat bi same hua .
Didn’t work :( I’ve done everything, even disable all apps using icloud storage. I have a lot of space now too since I’m using a new phone
Did u try everything?
have u found any thing for this problem cuz i found one
Pls tell us
@@SuAmigoAlex
It works if u have the backup already
U will delete the orignal whatsapp
And download whatsapp bussniess
When u open it
U will be asked to enter phone number when u do that will ask u to restore the backup
I do this yesterday and it works
But i didn't backeup my videos
But all photos and chat was in correctely 👌🏻
My problem is that my restore works but it’s somehow stuck at 96%..
All thanks to *BRAIN_HACKS0* on Instagram he recovered all my lost messages. He's the Best
@@christopherafia5614 Well that’s nice but my problem is my restoring keeps being stuck on 96% I look up videos about solving that problem but it only shows backup problem
@@its4idenextralol558 did you succeed?
@@IsoXable I didn’t so instead I just skip but I’m lucky enough that the iCloud has no storage left so it couldn’t back up anything so some of my contacts are till there
(why am I commenting at a 4 month old comment lol)
@@its4idenextralol558 hahaha thanks anyway. Seems like I have to give them up lol
after the first step whatsapp could no longer even find my back up!! :(((((
En cuanto esta la liberación de Moto E5 Tracfone?
Esas no estaban saliendo, pero voy a ver amigo
Hey, i have the exact same issue and i think its because my latest whatsapp backup got interrupted that i cant restore my whatsapp data.
Should i
1. factory reset my phone then login back to my iCloud, or
2. Just logout from the iCloud and log back in?
Thanks!
Probably #1 but chances are you are gonna restore from an old WhatsApp backup
👆👆Contact him
Same happening to me