Hi Ravi, instead of matching rule we can use AWA (advance work assignment) right to assign ticket to available agent, Is there any relationship is there matching rule and AWA
Hi Ravi Sir, Good day Can you please make videos on complete CMDB course that would help to learn and implement the same in the CMDB project. @learnservicenowwithravi
@@learnservicenowwithravihey can you explain the difference between between opened for and subject person users and also how many ways can a profile be created. When case is created for user then hr profile gets created
Hi Ravi,
instead of matching rule we can use AWA (advance work assignment) right to assign ticket to available agent,
Is there any relationship is there matching rule and AWA
Yes you can use awa .. no relation ship.. matching rule is from beginning and awa came after that as a innovation
Hi Ravi Sir, Good day
Can you please make videos on complete CMDB course that would help to learn and implement the same in the CMDB project. @learnservicenowwithravi
RAVI sir there are few or no courses on complete CMDB course Implementation videos in RUclips. Please take this request in upcoming course.
Sure soon .. after HRSD
Can't find the next series post-Day 3. Please create and share the services. This is one of the best content and Video on RUclips and the market.
I did already
Thank you for your videos gaurav,
Have you ever made a video on Schedule Jobs? I tried to findout in your videos but can't....
If not will make it soon
Is it last video on HR ?
On 2 more videos remaining
How many videos are coming in this series ? or thses 3 are enough?
No total 10-11
Next year bring itom please
Sure.. Target is 20k subscribers
@@learnservicenowwithravihey can you explain the difference between between opened for and subject person users and also how many ways can a profile be created. When case is created for user then hr profile gets created