Hi! We do not do instrument classes. But if you have questions about instruments like a ULT Freezer, please do not hesitate to contact us: cs@newlifescientific.com or live chat on our website www.newlifescientific.com We also have helpful blogs on instruments here: newlifescientific.com/blogs/new-life-scientific-blog Thank you for your interest!
That's why i have been getting so many service calls for attempted gasket changes. Why would you have the customer install the most important part of the box.... The sealing of the box....
Hi, Steven! If we're understanding the question correctly, the freezer will warm up with the door open. It will just depend upon how long the door remains open while the seal is being replaced, but the seal can only be replaced with the door open.
@@newlifescientificinc.789 Many thanks, was looking to replace the seal without fully defrosting the freezer. But it's all moot now as we have to now empty the freezer and fully defrost. So will do it then.
Hi! Here's a link to where customers can find Thermo parts. If you have their specific model number you would be able to order straight from the manufacturer. www.labequipmentparts.com/labware/Ultra-lowTemperatureFreezers.aspx
Hey, I just wanted to know that your video gave me really useful insights on troubleshooting issues with our thermo ULT. Thank you
I ms fron Rio de Janeiro Brasil
As there is not a lot of training out there for ultralows, this is much appreciated. thx
Hi Richard,
We're glad the video was helpful!
Great video
Good afternoon, I would like to know if you offer ultrafreezer classes?
Hi! We do not do instrument classes. But if you have questions about instruments like a ULT Freezer, please do not hesitate to contact us:
cs@newlifescientific.com or live chat on our website www.newlifescientific.com
We also have helpful blogs on instruments here: newlifescientific.com/blogs/new-life-scientific-blog
Thank you for your interest!
That's why i have been getting so many service calls for attempted gasket changes. Why would you have the customer install the most important part of the box.... The sealing of the box....
I have a TSX40086A with a bad seal. Seal is in two parts just on the door. Can I do this without warming up the freezer?
Hi, Steven! If we're understanding the question correctly, the freezer will warm up with the door open. It will just depend upon how long the door remains open while the seal is being replaced, but the seal can only be replaced with the door open.
@@newlifescientificinc.789 Many thanks, was looking to replace the seal without fully defrosting the freezer. But it's all moot now as we have to now empty the freezer and fully defrost. So will do it then.
Hi! I was wondering if you had links/resources for where to get replacement gasket seals for a freezer like this?
Hi! Here's a link to where customers can find Thermo parts. If you have their specific model number you would be able to order straight from the manufacturer. www.labequipmentparts.com/labware/Ultra-lowTemperatureFreezers.aspx
@@newlifescientificinc.789 Thank you so much!