Aprilia Tuareg 660 Repaired - Missing Part from Factory
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- Опубликовано: 15 окт 2024
- I purchased a 2023 Aprilia Tuareg 660 in April of 2024. During the break in mileage I noticed a small oil leak that appeared to be coming from the counter shaft seal. I took my bike into to my local dealership for the first service and for the oil leak to be evaluated. My local dealership convinced me the oil I was seeing was chain lube and not engine oil. I am not a master mechanic so I took what they were telling me on face value.
I tried to ride my Tuareg to California to visit a friend and do a long distance trip. On the way to California the bike began to leak more and more oil as I traveled. The oil leak became so bad I had no choice but to leave the bike with Spirit Motorcycles in San Jose, CA for a warranty repair.
The repair took two weeks which forced me to fly home waiting for the repair to be completed. Five weeks later I was able to return to San Jose to pick up the bike and ride home. The necessary repair was unexpected. It wasn't the seal but another problem that it had when it left the factory. Watch to find out what the real problem was necessitating the repair.
You did the right thing taking it to a dealer. I can’t imagine not using the warranty for something like that.
Yeah, it was the right thing to do.
Good video, thanks Matt. Just got an oil leak on my 2024 Tuareg. I do a regular oil check since I heard these were prone to oil leaks so I noticed the oil level dropping and kept it topped up. Recently I noticed oil in the skid plate so I took it off and had a look. The draining plug and oil filter were not tight. I could unscrew the oil filter by hand and the draining plug was the same. I've just tightened them up. Gonna take it out for a ride now it's cleaned up and make sure there are no more leaks.
@@damienaldcroft9949 ibhave heard of this leak. The first thing I did with mine was ensure the oil filter was tight. Hopefully that fixes you up.
Man... you're so funny!!! I'm glad you got your bike back and found the issue. Ride Safe!
@@rilke_roca thanks dude. It's been great to have the bike back.
Don't sweat what people think or say, you are definitely in the right to share and document your experience with the bike as it happens. That includes the good and the bad!
That's the reason we're all here after all, to gather anecdotal experiences from actual users/owners and make up our own mind about a bike. Now that the small issue is fixed, I'm looking forward to your adventures with the Tuareg.
Thanks, I appreciate the support. There are many adventures coming.
Glad you got it sorted and can start enjoying the bike. Looking forward to future videos.
Thanks. There is much more to come.
Definitely the right decision not to ride it home in that condition. On top of all the potential issues for you, I just wouldn’t want to be leaving a bunch of oil behind on the road for the next rider. I had the countershaft seal leak on my KTM 790 when new - they were sort of notorious for it - but all the parts were there, and the seal bedded in and stopped leaking.
@@Theravadinbuto yeah, great point, don't want to oil the road for other riders. I had hoped the seal was going to bed in as well, but it wasn't the problem.
Im very interested in purchasing a tuareg
I am worried about the assembly issues.
Apparently, the forks were also assembled incorrectly on the majority of bike between 22 -24
I have seen that too. That's a KYB issue, but Aprilia is still responsible. I am going to get mine revolved or install new cartridges. Even with that, it's still the best bike I have ever ridden.
Hello Matt, I've had my Tuareg for a year now and have put over 10,000 km on it without any breakdowns. The 2023 model is the same as yours.
As for service and Aprilia itself, I don't have a very high opinion of them. As soon as I bought it, I checked half the engine and found a few flaws. The hand guards came loose after about 100 km, I tightened some screws on the engine, adjusted the lights correctly, and returned the spring of the rear wheel bearing seal. After those initial irregularities, I haven't found anything else to worry about.
I solved the problem of screw breakage on the gearbox and brake by replacing them with higher quality screws. Since then I've been riding and enjoying an excellent motorcycle that is not without its flaws, but as far as I've followed, other motorcycle brands are not immune to breakdowns either, only they have better support which Aprilia lacks.
Sorry my English is not at an enviable level, but I hope you understood what I wanted to say. Enjoy the ride and have fun!
@@MotoFurka I understand completely. Warranty issues happen. I am very happy with this bike. The ride home was fantastic, even in the scorching heat. Thanks for commenting.
Thanks Matt for doing content like this, just one more thing for a person to store in the back of ones mind if this were to happen. Kinda like the KYB fork problems I've been hearing about even though it's really not a Aprilla problem. I'm not sure if I can make the transition from a T7. THANKS AGAIN!!
@@daveritter-gu4pu I get where you are coming from. I am working on a comparison video between these two bikes.
What a great excuse to experience another adventure! Glad it all came together Matt. Happy travels!
@@rgh622 thanks. It was a great ride home.
I’m really glad you’ve got your Aprilia going, and looking forward to seeing videos from you! I have a T660, problem free so far and absolutely love it, and have been closely monitoring FB pages for the bike. Far and away most owners experience few or no issues, the most common problem I’ve seen reported is a faulty fuel gauge in the 2022 MY, and people are taking these bikes on BDRs everywhere and the TAT. But occasionally I’ve seen problems reported on FB that sound to me like there are sporadic quality control issues at the factory, like the missing part in your engine. I’m sure Aprilia is aware of this, and may be why they have a 2 yr warranty on the bike, extendable to 4 yrs. Hope to see more videos from you soon!
I am very happy to have the Tuareg back. I have quite a bit planned for it in the next few months. It is a really fun and relatively easy bike to ride compared to others in the same category. I feel fairly confident with it now based on all the comments I have seen from other riders. Same things you have seen. Definitely more content coming on this bike, from rides to a few additional mods. Thanks for commenting and supporting me. Cheers.
Glad that mess is behind you!
Thanks. Happy to have the bike back.
Happy that the issue was solved! It’s an amazing bike enjoy!
Thanks. The ride home reminded me how much I love this bike. I can't wait to get back out on some epic adventures.
I'm with you on this one. Hopefully it will ride right here on out. Blaze on.
@@mart7404 the 1700 mile ride home, even in the scorching heat, was awesome.
8K miles, no worries. Thank you for documenting your troubles, who knows what goes wrong anyway? We pull things into our lives, w/ a lot of trust, lol, and trust it working out. Since I own a Tuareg I'm glad to hear things about it, good or not so good. Glad for your effort here, ride on.........
@@1young-geezer thanks. The ride home was awesome and reminded me why I like this motorcycle so much.
Thanks for sharing the issue and resolution
@@emfl4437 you bet. I want to be transparent.
Glad you got it sorted.
Thanks.
I guess that's what warranties are for. Kudos to the tech that found the problem.
@@alanwarren5846 for sure kudos to the tech. I would not have expected a missing part.
Thanks for Sharing. I feel bad for you man, vacation trip ruined. dealership couldn’t help you out manufacturer couldn’t help you out. Unfortunately this takes aprilia out of the running for my next bike, out of state, away from home, dealer should’ve done something more for you. Thanks for giving them a shout out. I’ll never visit them. 8-10 days waiting for an answer. That’s bullshit . Aprilia should’ve acknowledged warranty and elevated you.
I don’t think I could’ve been as calm as you and airplane tickets did anything get reimbursed?
I think I would’ve traded the bike in and ridden something else home.
@@escapeorion3741 no reimbursement and my local dealership only shrugged its shoulders and gave a half hearted sorry. The bike has been flawless since, but it was a painful start.
@@advmatt I would at least write a letter to Aprilia with receipts, explaining your trip, and grievances.
I have a buddy that this happened to on a monster several years ago Ducati reimbursed him. I don’t remember all the details, but I know they stepped up and took care of him.
@@escapeorion3741 yeah, I am planning to do that. I need to get to it.
Resolution is a good thing! Sometimes commenters are...well...oh never mind. Ride on my friend.
@@adventuremulemoto thanks. Riding on!
Appreciate the update! I'd say your experience is pretty typical Aprilia. It's such a hit or miss. I'm really interested in this bike but I don't know if I can trust it for long distance remote trips. I had a Tuono 1100 for a few years, and while it never left me stranded, it still had a few quirks that needed fixing that I never had on other bikes before. Crack in the dash, deformed fuel tank, faulty throttle bodies that caused jerky low rpm throttle response, etc. Bought it brand new; most were fixed under warranty but it's still an inconvenience
I hear you. I am planning to thoroughly test this bike out. I have a couple of week trip coming up with plans to sample BDRs through out the west so it will get tested. I will share my experience from the trip. Cheers.
Interesting Matt. Washer kind of like a KTM and Beta. I would have not thought of that part either. Great diagnostics from the tech. Glad you got it sorted and you are enjoying some of our beautiful backroads here in CA. Pay no mind to the negative comments. I see some really good times ahead on your bike!!
@@olliechristopher467 thanks for the support. I appreciate it. I have not owned any bikes with this output shaft configuration.
Wow man looks like you were just up the road from me. I live a little bit below Twain Harte. Hope you had fun up there!
@@Ntmoffi cheers. I had a blast.
I'm glad this ended up okay. 👍 I've had multiple build quality issues with my 22 BMW R1250GS. $25k and it has been the most problematic bike that I have owned.
That is awful. When you spend that kind of money you expect to get a quality product. Sorry to hear that. Hopefully the bike gets sorted out.
Brad-RB what are the issues experienced with your GS? How many miles on it at this time? Thanks.
@@tosh726
1. Broken battery panel that was glued back together but later failed after I took delivery.
2. Loose fasteners. ex: clamp for the master cylinder/handlebar came loose while riding almost causing a crash.
3. Missing fasteners
4. A loose bolt wedged between the front spring and the telelever arm.
5. The lock tumbler fell out of the top case latch
6. The keyless ride quits working intermittently. I replaced the fob, but it still acts up. It stranded me once.
7. Phone connectivity is not reliable enough to use.
8. Hill hold assist is so aggressive the bike will stall before it releases, making it useless.
9. ESA suspension is awful and cannot be adjusted. Rebound damping is very poor in Enduro modes. BMW used to use Sachs. Now, they cheapened up the suspension and used ZF components.
10. The clutch lever was assembled improperly, tearing the rubber dust cover in the master cylinder.
11. The clutch lever adjustment retaining screw was loose, allowing the clutch lever to move out of adjustment, and the clutch started slipping.
It is a 2022 model that now has 23,000 miles. It has one year of warranty left.
I mounted a permanent Touratech toolbox to the bike and always carry tools with me now.
I’m really enjoying your videos and the content just wondered if you would buy the same bike again? Thanks
Absolutely, I would buy this bike again. I kind of want to buy a second one because I like it so much, which is really dumb. Thanks for your feedback.
Thanks for the video Matt. I'm beginning to think I might consider an Africa Twin for my next scooter instead of this bike. You seem to be having lots of issues: some, a minor annoyance...others seem pretty rough. Best of luck.
I understand where you are coming from. Once this issue was resolved the bike seemed fine riding home. The ride home reminded how much I really like this bike. The warranty experience seems to be hit or miss though. The cost of ownership of this bike is up there too. That is something to consider.
Missing parts are hard to catch for anyone that doesnt have a manual handy. Its nice to pat yourself on the back when you sucessfully fix somthing but in this case it would have turned into an ordeal and maybe led to a ADV Matt crash video. It looks like that spring washer goes first ,then flat washer ,then nut.Im not sure how that keeps shaft from moving but certainly helps keep the nut tight. Now that circlip(18) inside the seals would definitley keep the shaft from moving. I may be looking at it wrong though.
I have been looking at it too. I think the inner diameter of the spring washer is bigger than the out put shaft. With it in place it puts tension on the counter shaft sprocket pushing it in and pulls the counter shaft out just a little. At least that is what I am thinking without tearing it apart. I have not had a bike with this configuration before. You are correct, without the cutout aheet it is hard to diagnose.
Fair enough.. Keep the rubber on the road..
I really wished there were A LOT MORE dealerships across the USA, - for me that may be its greatest “ con “ against considering buying this bike…
Yeah, the dealership network is not great. It was a huge hesitation for me.
Hi Matt,
My 2024 KTM 790 is sitting up at the dealer. Rear shock seal went and countershaft seal is leaking.2k miles in bike. I love the bike but hope this isnt a reoccurring theme.
@@jimh2061 I feel your pain. Lingering or ongoing issues give me a pit in my stomach. I hope your problems are solved and don't return.
well d@mn Matt, now i have to go back and read the comments from the last video.
@@steveh545 there a few exchanges.... not really worth going back to look at.
@@advmatt on a non-related subject, why do random numbers show up after user names (or pseudonyms?). Maybe I’m the 545th SteveH on RUclips??
My Tuareg has a failed fuel sensor. My warranty experience has been very disappointing. The issue was diagnosed on the day I brought it in for service (June 30, 2023). Over a year later my dealer is still waiting to receive the part. The first 6+ weeks they were waiting for Aprilia to approve the warranty repair. My dealer said Aprilia requested their repair tech perform numerous tests before they approved the repair (a back and forth dialog). Currently my dealer has been given no estimate as to when they are likely to receive the part. I like my Tuareg but am highly disappointed in Aprilia parts availability and my warranty repair experience.
@@andrewthompson1313 I have heard this is a common problem. The dealership I purchased my bike from said they took a sensor from a new bike to make a repair. It sounds like your dealership isn't trying very hard. I don't know, maybe they are. That is seriously frustrating.
You know you can contact Aprilia directly to complain and get things done faster right?
Glad to see you’ve got the bike back and hopefully you were able to enjoy some of your travels despite the set backs. Did you make it to the North Cal BDR while here?
@@makmoto0606 I didn't have any time for leisure riding. I had to be home quickly. I am planning to ride back later this summer to sample it.
Hmmm... what did they call you. Possibly a part of the female anatomy? You just have to roll with it. LOL!
@@bacbladerunner I was told I was bleating in my previous video and I was a poser..... go figure.... once I started editing I had too much fun with it.
Begin with new ‘23 - ‘24 KTM 390 Adv model or learn / grow into new std well equipped ‘24 Aprilia T 660 Adv bike ? Prime interest local commute / all day 55 - 65 mph highways riding-cross country touring with mild dirt-gravel off road / easy non-tech single track trail exploring. All with as little vibrations across all types of riding as possible. What does your riding experiences on both bikes indicate ? Thanks Matt, always great bike / equipment / how-to videos !!!
Great question. There are advantages and disadvantages to both bikes depending how they are ridden. If you are not planning any technical riding off of pavement but plan to do a lot of road riding the Aprilia might be a better bike. I would not take it on single track. It will be really hard to get it turned around. I am not sure I would take the 390 Adventure on single track for the same reason. The 390 Adventure's sweet spot is running 55 to 65 mph. You can get 70 mpg.
The 390 Adventure is an easy bike to ride and perfect little commuter. I primarily wanted the Tuareg for long distance travel for a little added comfort over the 390 Adventure. Hope this helps some.
Hi Matt, I’m guessing from you striking a pose that somebody called you a poser. From all the channels that I watch, you are about the furthest thing from. You have riding content, product, content, and technical content.
Now about the Aprilla, I went into a dealership, this was before I bought the 390 adventure, sat on one and thought man thing is big and top-heavy. The salesman came over and started telling me about how nimble his was and how much he enjoyed ripping through the bush. At the time I was riding my 2016 WR450F and it made me laugh, when he said, ripping through the bush of the Rocky Mountain foothills of Alberta. I can’t imagine riding one or a t7 or a transalp or vstrom etc. Someday I would like to GoPro some light single track on the 390 adventure, but I don’t really want to go too hard on my little ADV. That’s what I have the WR 450 for, a purpose built, cross-country racer. My question is for you out of the bikes you have which one do you feel is the easiest to ride off-road?
@@KelvinRozema-nh9lp great question. My 390 Adv, all modified out is the easiest to ride. I say this because of the weight. It is much easier to handle in tricky stuff. I also have much more confidence I can get it put of a bad situation. I have been places on it I would never have wanted to ride my bigger bikes. Thanks for the support.
First off, Im glad that they were able to find the root cause of the problem, you should be good to go. Not the worst thing to have a reason to ride the redwoods and do another road trip. Im a bit slow and didn't get the goat reference but the other was a poser?? You did good and I could give two 💩 💩 what others say.
@@verbalwidget7267 thanks. The ride home was awesome. I was told I was bleating on and on in my previous video. The poser comment made me laugh. Once I got started on the editing I couldn't help myself. Thanks for the support. Cheers.
I wished there were a 300 - 450 cc MC design like the T 660 that weighs 380 - 420 lbs curb wt wet. Sigh….
@@louispaulter8733 yeah, that would be great. I am hearing the reason we don't have that bike has to do Euro license levels.
Hello. One question…the oil leakage started as soon as you started the bike or after some time riding it? I’m interested in buying a 2023 Tuareg and I would like to know. Thank you very much. Cheers!!
@@scovacevich I didn't notice the leak until after I had been riding it for awhile. It's a bit of a long saga. My local dealership convinced me the oil I saw was chain lube. The first day of riding to California I noticed some drips. The follow on days it got worse. For this type of leak it requires riding for awhile.
Dang...blaming the problem on too much chain lube is reasonable at first, but the fact that you traveled so far and it got worse put you in such a tight spot. Additionally, the fact that Piaggio is notoriously slow moving when it comes to shipping parts and approving warranty work...crap storm of epic proportions.
@@phonemeunit1973 huge crap storm. The bikehas been flawless since the repair, 2k miles later.
Matt,tenere or tuareg?if you now,you would buy one and only new bike,which would that be?i live 15km from the town that there is an official aprilia and official yamaha dealer,if that helps.is the tuareg,so much better bike,to justify the extra money and the extra reliability risk?
For me its the Tuareg for the win. I think the Tuareg is a better bike in every way. I have 5k miles on my Tenere and 4k miles on my Tuareg. I prefer the Tuareg in all riding situations. The biggest down side to the Tuareg is the ownership costs. The valves have to be checked every 12k miles. The Tenere has to be checked every 24k miles. The ownership costs will add up over time due to the service intervals. With this in mind, I want to ride a bike that inspires me to ride more. The Tuareg does this, the Tenere does not. This is just my thoughts from my experience on these bikes.
@@advmatt thanks for response and information
Do you know why they over inflated your tires so much? The manual lists way lower pressures than that.
That's crazy! I have a 24 and did my first maintenance because I don't trust these guys to even know the correct tire pressures.
@@bretthawton I don't know why they set them so high. I noticed that high pressure as well. New tires installed, proper inflation for road and dirt now. Great catch on the pressure.
The other thing to keep in mind.....the schematics from Piaggio may not actually match your bike, and current manufacturing processes
@@andrewpeter6128 I have not heard of cutout drawings being different. I will keep an eye on this.
I am not sure why you made such a big deal out of this. I keep a small bucket in the garage with extra parts I find working on my bikes... seems I am qualified to work for Aprillia! - Frank
Sure seems like your are. I never thought to go to my left over nuts and bolts bucket and find anything I could mash in there.
Lots of arm chair mechanics who, if they are so smart, ought to open their own repair shop. Put your money where your mouth is.
Thanks, I agree with you.
I would have known the spring washer was missing because I would have attained that diagram you showed before disassembly. Definitely could have been fixed yourself. I'm glad it wasn't something that damaged the bike. You definitely have a good sensor of humor about it and most people wouldn't have handled it as well as you did.
@@c0c0asauce it's pretty hard to get the cutout sheet when traveling and then get the replacement part. I have not owned a bike with this output shaft configuration. Using the cutout sheet before disassembly is great idea. Not something I have ever done.
@@advmatt If I'm being honest, I wouldn't have disassembled anything until I got a new seal anyway so you are right, keeping the Tuareg 660 going on your trip just wasn't gonna happen.
I work on everything from appliances to tractors. Nothing makes me feel safer than an old machine with diagrams all over the Internet and spare parts in warehouses across the country.
@@c0c0asauce I understand that. Best way to go with the easiest fixes.
I’m glad we have such smart people like yourself to run things or the rest of us would be totally lost and helpless.
Brand isn't prime time for long term travel
@@bhaz1987 I agree with you. I don't have the time to do long term travel. I can only get out a few weeks at a time. It seems perfect for that. If I was planning to ride to far etching countries I wouldn't take this bike.