8:58 I know it is almost 2 years later and some of you might give up on this issue but I will just leave a resolution for it here in case some one needs it. You go to Settings > Ease of Access > Audio > then switch the option "Turn on mono audio" And boom, it works for me. Hope it works for you too. Cheers!
Thanks for this! I didn't know about downloading the firmware until a friend drew my attention to the issue. I'm now looking forward to finally outwitting my 4x4. In my setup with Windows 10, I have multiple issues with my 4x4 changing settings, especially when trying to use it with Zoom. After all the daily fiddling, it gives good results, but the software seems to have been designed by Loki, God of mischief. Far more time goes on the fiddling about than on recording. I bought the Tascam for its 4 inputs, but I suspect the glowing reviews were based on trials with nice expensive Macs.
Yeah for sure, np! I'm super glad the video is helping out, there wasn't anything else online about the super finicky software they made so I had to make a vid. And oh god, yes, it has been so difficult for me too with settings being automatically changed and whatnot, I was tempted to try sending it back as faulty... but I figured it was probably software related so I just took some more time to figure it out. Love the idea of having 4 channels as well, just in case I end up in a band or something. And you're probably right because it definitely does not like to cooperate with Windows 10 at all! Glad we figured something out though, maybe one day they'll patch it to be more accessible and easy to use.
@@jamesrobertson8292 Hahahah nice to hear that we're not alone :') I can't recommend the Scarlett Focusrite 2i2 enough though. The thing worked before I even installed any drivers or firmware updates...¯\_(ツ)_/¯
My first interface was a Tascam US-144 which was already outdated when I got it, broke down due to driver issues after about 2 years. Was able to get a Tascam US 4x4 cheap so figured why not. Always had some problems with it but was able to figure most out after a little headache. Broke down after about 1 year. Mine won't connect to any PC anymore. The USB light just keeps blinking. Then someone gifted me a Tascam us 16x08 interface, one of the higher end Tascam interfaces. Has pretty much been working perfectly since I got it a year ago. Don't know if this is just luck or Tascam treat their higher end products with much much more care. Somehow Tascam interfaces keep following me. Now I use this one at home and my Motu M4 when I'm on the road. While Tascam is kinda trash you really can't beat their price/input ratio.
Thank you Pal, you are a gentleman. I wil certainly try that today, although I read a couple of reviews before I bought that thing, and they all said "if you have a Mac, you dont need to download anything!" Obviously, they live in another universe I do, or they have a different Mac that I do. I had bought this unit second hand on FB, and it's unlikely that i can return it. Though the seller had confirmed me it was "a plug and play", and he had no problem with it. Of course, he wanted to sell it... so what do you know. Now here is the thing: I need an interface that i can do interviews with two guests, or even three at a time. And the more I searched, the more confused I got on what I should buy. These interface manufacturers think all people are sound engineers... I mean, try to make sense from some of those manuals, or even the description, and you need a technical dictionary and a diploma in broadcasting!! I looked at Behringer and AKAI and Focusrite (the Focusrite 212 does not have four mic outputs), and lo and behold, i read plenty of bad reviews about ALL OF THEM, enough to steer away. And usually it is the same problem: it is TOO COMPLICATED for the layman. Even Roadstar, the £500 "all-in-one" podcast magic pulls in a bunch of bad reviews. So i understand that you "had it" with the Tascam, and you advise me to return it - but it ain't solve the problem, mate!! I had asked the same question on forums and FB groups, and I am going to ask again: what interface to buy that actually WORKS, reliable, does not need a bunch settings to figure out, and do not need the latest Mac OS and high-end software (Logic Pro, Cubase) to run???? (My OS and MAC is ooooold school, those fancy softwares cannot be downloaded, I work with Audacity, which might not be as fancy as those, but at least I UNDERSTAND and can use it, which is pretty much all I need from a recording software.) So do you have a bright idea, if not the TASCAM, then what...??? It that it seems EVERYBODY has a podcast today. They must have all figured it out how to record interviews!! Don't tell me they all have their own sound engineer.... Thanks for your time. You are good sport.
This is exactly what I am facing with my newly purchased audio gears. After a few days, I’ve realized that I have to invest not just my money but my time on these thing as well. But it’s still not working as I expected, the audio output from the interface to my headphone is still delayed compared to what I talk to the mic. I feel that my passion is being challenged now.
Ohhh shit! Sorry I completely let this reply slip through. Umm I faced a similar issue with needing more channels from the device. After trying the Scarlett, I actually bought a small mixer - the Yamaha MG10. It works really well for me when routing different audio sources to 2 pcs while streaming (all at real-time). It includes 4 channels for microphones (plus a couple more channels for line-in & an fx-send option) and built-in phantom power if needed. It’s definitely my go-to for everything now and is fairly smooth to operate. No complicated software and works very well imo. *edit: I meant to describe the MG10XU which does support usb*
Audio definitely takes a bit of experience to get used to but it’s not impossible with the right mindset. Keep trying different things & you will eventually get it right! If you need any help, I stream mon-fri @ 6pm est. Hop in & feel free to ask me anything if you need a second opinion!
@@MooserTheHoser Hey Pal, thanks for the input - unfortunately, it came too late, i had to solve the situation... couldnt wait. See, the problem with the Yamaha MG10 is that it is NOT an USB interface, but analog - and I need an USB one. Also, the software Yamaha recommends is the Cubase Ai, which will not run on my MacBook, because the OS is "too old". And i cannot upgrade to a higher OS at the moment (I spare you from the details.) So picking a mixer is not that easy... got to consider the remaining of your tech. oh boy.
@@bendegoose9339 Sorry to hear that, I’m glad you were able to sort out your needs. I made a mistake & you’re absolutely right; the MG10 is analog only and was not the device I intended to describe. You would’ve wanted the MG10XU which does support USB input/output. Also, I’m fairly certain it would pair well with Audacity on your older MacBook. No need for the latest OS version or any newer DAW programs.
Very helpful. I have been playing with my Tascam is-4x4 for months. This video finally helped me get it set correctly and use it properly! Thanks again!
Awesome, I’m glad it helped! I had enough of the thing and ended up getting a Scarlett Focusrite 2i2. Can’t recommend it enough, absolutely no issues like the Tascam. But if you got yours to work then that’s great!
Hey there, you can fix your problem at 7:00 min : system sound - playback - choose the WRONG audio output - right mousbutton - properties - than again properties(button on the right) - change settings(with the shield) - driver - and than the fourth button (deactivate). I hope this will help, it took me hours to fix it on my system
But doesn't this assume that you will *never* need to use output? If so, I guess that is a valid fix (I use this fix with my HDMI outputs so that my monitor audio is never selected)
I can't remember if I tried that but I'm pretty sure when I disabled the "Mixing Driver 1[/2]" device, it also disabled the device I needed on the recording tab. That's why it didn't end up working. I spent a lot of time trying different things and my conclusion is that the Tascam 4x4 is just a waste of time because it never works as intended. Can't recommend the Scarlett Focusrite 2i2 enough!
No worries at all! And I KNOW RIGHT! I always resort to RUclips when something isn't working and I couldn't find ANYTHING to help me. So when I was able to sorta get it to work then I knew I had to make a vid. Thanks, though this video kinda blew up a little. 3.5k views is absolutely insane!!
Hey sorry, just saw this now. Not sure since I only tried the 2i2. I think the 2i2 works pretty decently but there's not much else to it. I recently switched over to the Yamaha MG10XU mixer & it has allowed me to change compression values and other effects/settings on board making audio quality a bit better. Also depends on your mic aswell. Hope this helps, thanks for the comment!
Can't use it in Windows 10 for audio in the camera video and cakewalk is the only daw you can get it to monitor. Wish I had bought a different converter .
Hi , My Interface always have 's' noise that loud as rain (can hear it very clear when phone knop 50-100% , It's happen/show-up in signal when I record input track too ) all the time even no input connect or play any sound.It's hove noise from start turn on interface.Did you ever see this issue? Can you advise me some way to fix this ? Thank you so much.
Have you tried it with a Mac? Maybe this is only an issue with Windows? Would be interested to know if you've since updated to Windows 11 and still have issues?
Before reading this please consider investing in an other brand, cause this brand isn't for beginners... It was hard to setup and it still makes a bit of white noise... US-4x4HR (bought late 2020). My audio card wasn't making any lights on none of my LEDs (but before going to sleep everything worked perfectly) Computer wouldn't find it so I couldn't download the drivers I already had (last update was 2022) So I tried switching usb-c bus(this turned the usb LED almost on, low light). Unplugging usb-c and power from audio card, but didn't do anything. Last thing that worked was unplugging everything turning my computer off, putting back everything as it was yesterday, turned the computer back on and "WE POPOO!" Everything works again B)
I cancelled the ongoing firmware update because the progress bar was starting all over again just before it reached the full end. I had to be a smartass. now the Peak and USB LEDs light up very very mildly and the US 2x2 does not detect. have tried to restart, shutdown and turn on again the pc many, many times but it is no use. I regret cancelling the firmware update so much. Why did i do that. I have no idea where is the exact issue which was causes by me cancelling the firmware update. I am jobless, trying to get it back together and this happens. I had so much planned futurewise. please. help. or tell me if I should just give up on my tascam us 2x2. I never ever had any issues with it since 2014, worked smoothly, it was unused for couple weeks as the laptop was gone for repair, then when I connected it did not start initially, then randomly it worked, then I thought firmware update should be done, but then cancelled it midway, now I regret it. dissapointed in myself.
hey bro, so the first thing is: where do you download this setting panel application from? I cant find it on the link that you added. The only thing I find is for Windows. I have MAC. now what? man, this thing, i was told, is "plug and play". Nothing could be further from the truth. This unit is SOOOO not "plug-and-play"... cheers
tascam.com/us/product/us-4x4/download ---> Scroll down and you'll see the "Firmware" and "Software" sections where you can find the specific versions you need... ...but to make it even easier; here are the specific links to the firmware and software versions that should work for your Mac: Firmware: tascam.com/downloads/products/tascam/us-2x2_us-4x4/us-2x2_us-4x4_fw_v101_mac_n.zip Software: tascam.com/downloads/products/tascam/us-2x2_us-4x4/us-2x2_us-4x4_settingspanel_v400_win.zip Definitely not plug & play, bro... I would try to return it if it isn't too late.
@@MooserTheHoser I dont understand this line here: "Make sure your unit is setup and plugged in AFTER you're done installing the drivers and BEFORE you reboot your computer." When I try to open and connect firmware, it says it cannot find the device. And "rebooting your computer" - where is this mentioned in the manual? Whenn you say reboot, you mean... restart? When do I have to restart the computer - after downloading the firmware/software, or after connecting the device...? You know, for hopeless recording idiots like me, the best help is to have a checklist, as in Step 1... Step2.... Step 3... for future reference. :)
Not sure if you still need my help but… I was referencing to the part of the video (9:38) when I explain the mystery problem I was having after having everything set up. I’m not sure why your Mac wouldn’t be able to find your device to update the firmware. Maybe try the following: unplug & reconnect the usb cable; try a different usb port (try a usb 3.0 slot); or try a different cable altogether? What I meant to advise: *Step 1:* Install firmware update & drivers. *Step 2:* Shut down. *Step 3:* Make sure everything is plugged in & good to go. *Step 4:* Boot your computer & hope for the best. This is what *temporarily* solved my mystery issue where it looked like everything was on & working but wouldn’t output a mono track. Always make sure the device is plugged in & set up even before starting the computer. Rebooting/restarting may not be mentioned in the manual (I am not sure if it is), however; it is always a good idea to do it after installing any sort of program for the first time.
@@MooserTheHoser Want to hear something funny? The Tascam 4x4 works for me like a charm. I havent even downloaded the firmware, and it works with Audacity without any problem - so far. The only thing that caused some trouble was that i plugged in four mics, and the "system" crashed. and it took me a while to figure out that three of the mics were Dynamic, and one was Coven... Con... Consent.... the other one. Which needs phantompower. And the Tascam 4x4 does not have the option to switch on Phantom power on each individual mics, so either you use it or not on all four. Which is... crazy!!! I mean how difficult would it be to just put an extra switch to the mics, so the user is not forced to use only Dynamic or only Cont... the other one.... type of mics. But other than that, it seems to work!!
And if I need to send a processed guitar and a microphone from DAW to voice chat, for example, a discord, will my interlocutors hear themselves too? Or I just can check "external asio" and they will be able to hear only my guitar and mic from daw?
Interlocutors?? Lol but fr, I’ve never tried to send audio from a daw over to another program as it’s own live voice chat... so I don’t know if I’ll be much help. I think I know what you’re trying to accomplish but I don’t know how to do it. Maybe there’s a video guide for your specific daw that will help better or you can try pre-recording your section and use the “stereo mix” device to play it for your fellow interlocutors while on call.
And the people on call should be able to hear themselves if you’re only trying to mess around with your own audio. That’s unless you try muting them which I don’t think you’re trying to do that.
Do you help me please with 3:00? I can't connect it. It says "Erroe. No Device found". So in Settings panel is "No Device too". I have connected Tascam to PC and mic to Tascam. Everything is on. USB indicator is lit. Some help please?
Maybe try a couple different usb ports if possible. Other than that, I’m not sure what to do. Your unit may be faulty so I would send it back and ask for another one if it’s not too late. Or a refund & try another brand, up to you.
@@MooserTheHoser Thank for fast response. Its weird, when I disconnect the device it says "Disconnected" but when I connect it again, there is still "No Device". I'll try it what you suggested. Thanks
I have 2x2 and even the signal led on the audio interface does not show that mic is working or not. It does not work even without connecting to computer.
Hey Raayon, sorry for a late response. I don't think I have any other tips for troubleshooting and I think the best option is to consider another brand. I had a lot of good luck with Yamaha but I'm sure there's something you can find that doesn't have as many issues as the Tascam. Thanks & good luck!
HELLO I HAVE A PROBLEM. I HAVE ALREADY INSTALLED EVERYTHING, EVEN THE W 11 UPDATES, BUT THE GREEN WARNING LIGHT DOES NOT COME ON EITHER IN THE USB BOX OR IN SIG OR PEAK. WAS SOMETHING BURNED?
And they're company has comments off on their video for this model... I can see why. Those Jagovs should get to work instead of shutting out user input...
Yeah and I don’t even think they make them anymore either. $600 machine and they can’t update it or give the people any help so you have to buy new... all I can say is I won’t be buying from Tascam anymore.
@@MooserTheHoser ouch..yea I waslooking at em for like $210 new last few days. That's why I was researching them. I think there was maybe too much fundamental wrong with it to tally help anyone aside from exchanging for a new different model, sometimes poor hardware design or hardware/ software conflicts etc just can't be worked out.
I'm sorry to hear that. I came to the same decision, and bought a Focusrite Solo, which quality-wise seems fine. Windows 10 and my laptop seem to recognise it and usually switch over to it from the in-built sound card. The Focusrite only has one XLR mic input plus an instrument channel, so for occasions when I want a 'live' stereo acoustic recording (and have time to fiddle-faddle with settings), I'll hang on to the Tascam 4x4. After all, its software may be useless, but it looks impressive on the shelf.
I spent hours today trying to get this going on my Windows 10 computer. It was shocking how many places I had to change settings in Windows. Tascom was recognized and enabled in Windows, but Tascom settings panel said no device. I even reinstalled twice. How disappointing. I gave this a bad review on Amazon. I saw many people on the Internet complaining. Thanks for trying.
I was looking for a smoking gun based on the clickbait title. All I got was driver issues (which is a non issue on a Mac) and how to upgrade firmware. Hiss? Pops? Poor quality? Nope. Windows....
Yeah, sorry, I realize now that the title is misleading. I’ll be sure to update it so that it reflects the message (to not buy/return if bought) & maybe do a follow up vid if I have time. Seeing as I couldn’t find a similar video at the time & that this one got quite a bit of traction (popular issue I guess), maybe it serves its’ purpose for those skimming through the comments trying to figure out what’s wrong with their machine. I’m not very technical & I missed my chance to send it back so I apologize that I was unable to diagnose any potential mechanical failures... and now my unit is long gone so there’s that too... It was a quiet interface, seemed like decent quality at the time until it was plugged in & didn’t work the way it should’ve. Glad I could help a little though, good luck sorting out the problem.
This a complete lie.I just bought it today and followed easy steps according to the manual it is perfectly working.And i love the quality and resolutions of the sound.Don't be misleading.
I'm happy to hear that your unit is in perfect working condition. Mine was not. A lot of people seem to agree considering this video blew up... I appreciate your input, however, I believe you are wrong about me being misleading because my unit absolutely did not work and I simply made a video that shows the issue I had (with troubleshooting methods). Have a great day!
8:58 I know it is almost 2 years later and some of you might give up on this issue but I will just leave a resolution for it here in case some one needs it.
You go to Settings > Ease of Access > Audio > then switch the option "Turn on mono audio"
And boom, it works for me. Hope it works for you too. Cheers!
Thanks for the info, I hope this helps too!
Thanks for this! I didn't know about downloading the firmware until a friend drew my attention to the issue. I'm now looking forward to finally outwitting my 4x4. In my setup with Windows 10, I have multiple issues with my 4x4 changing settings, especially when trying to use it with Zoom. After all the daily fiddling, it gives good results, but the software seems to have been designed by Loki, God of mischief. Far more time goes on the fiddling about than on recording. I bought the Tascam for its 4 inputs, but I suspect the glowing reviews were based on trials with nice expensive Macs.
Yeah for sure, np! I'm super glad the video is helping out, there wasn't anything else online about the super finicky software they made so I had to make a vid. And oh god, yes, it has been so difficult for me too with settings being automatically changed and whatnot, I was tempted to try sending it back as faulty... but I figured it was probably software related so I just took some more time to figure it out. Love the idea of having 4 channels as well, just in case I end up in a band or something. And you're probably right because it definitely does not like to cooperate with Windows 10 at all! Glad we figured something out though, maybe one day they'll patch it to be more accessible and easy to use.
I have a nice expensive mac. We still have issues with interfaces, but they’re nicer issues, and expensive.
@@jamesrobertson8292 Hahahah nice to hear that we're not alone :') I can't recommend the Scarlett Focusrite 2i2 enough though. The thing worked before I even installed any drivers or firmware updates...¯\_(ツ)_/¯
My first interface was a Tascam US-144 which was already outdated when I got it, broke down due to driver issues after about 2 years. Was able to get a Tascam US 4x4 cheap so figured why not. Always had some problems with it but was able to figure most out after a little headache. Broke down after about 1 year. Mine won't connect to any PC anymore. The USB light just keeps blinking. Then someone gifted me a Tascam us 16x08 interface, one of the higher end Tascam interfaces. Has pretty much been working perfectly since I got it a year ago. Don't know if this is just luck or Tascam treat their higher end products with much much more care. Somehow Tascam interfaces keep following me. Now I use this one at home and my Motu M4 when I'm on the road. While Tascam is kinda trash you really can't beat their price/input ratio.
Yeah that sounds about right. I figured they make it work out of the box but don’t keep up with updates…
Thank you Pal, you are a gentleman. I wil certainly try that today, although I read a couple of reviews before I bought that thing, and they all said "if you have a Mac, you dont need to download anything!" Obviously, they live in another universe I do, or they have a different Mac that I do. I had bought this unit second hand on FB, and it's unlikely that i can return it. Though the seller had confirmed me it was "a plug and play", and he had no problem with it. Of course, he wanted to sell it... so what do you know. Now here is the thing: I need an interface that i can do interviews with two guests, or even three at a time. And the more I searched, the more confused I got on what I should buy. These interface manufacturers think all people are sound engineers... I mean, try to make sense from some of those manuals, or even the description, and you need a technical dictionary and a diploma in broadcasting!! I looked at Behringer and AKAI and Focusrite (the Focusrite 212 does not have four mic outputs), and lo and behold, i read plenty of bad reviews about ALL OF THEM, enough to steer away. And usually it is the same problem: it is TOO COMPLICATED for the layman. Even Roadstar, the £500 "all-in-one" podcast magic pulls in a bunch of bad reviews. So i understand that you "had it" with the Tascam, and you advise me to return it - but it ain't solve the problem, mate!! I had asked the same question on forums and FB groups, and I am going to ask again: what interface to buy that actually WORKS, reliable, does not need a bunch settings to figure out, and do not need the latest Mac OS and high-end software (Logic Pro, Cubase) to run???? (My OS and MAC is ooooold school, those fancy softwares cannot be downloaded, I work with Audacity, which might not be as fancy as those, but at least I UNDERSTAND and can use it, which is pretty much all I need from a recording software.) So do you have a bright idea, if not the TASCAM, then what...??? It that it seems EVERYBODY has a podcast today. They must have all figured it out how to record interviews!! Don't tell me they all have their own sound engineer.... Thanks for your time. You are good sport.
This is exactly what I am facing with my newly purchased audio gears. After a few days, I’ve realized that I have to invest not just my money but my time on these thing as well. But it’s still not working as I expected, the audio output from the interface to my headphone is still delayed compared to what I talk to the mic. I feel that my passion is being challenged now.
Ohhh shit! Sorry I completely let this reply slip through. Umm I faced a similar issue with needing more channels from the device. After trying the Scarlett, I actually bought a small mixer - the Yamaha MG10. It works really well for me when routing different audio sources to 2 pcs while streaming (all at real-time). It includes 4 channels for microphones (plus a couple more channels for line-in & an fx-send option) and built-in phantom power if needed. It’s definitely my go-to for everything now and is fairly smooth to operate. No complicated software and works very well imo. *edit: I meant to describe the MG10XU which does support usb*
Audio definitely takes a bit of experience to get used to but it’s not impossible with the right mindset. Keep trying different things & you will eventually get it right! If you need any help, I stream mon-fri @ 6pm est. Hop in & feel free to ask me anything if you need a second opinion!
@@MooserTheHoser Hey Pal, thanks for the input - unfortunately, it came too late, i had to solve the situation... couldnt wait. See, the problem with the Yamaha MG10 is that it is NOT an USB interface, but analog - and I need an USB one. Also, the software Yamaha recommends is the Cubase Ai, which will not run on my MacBook, because the OS is "too old". And i cannot upgrade to a higher OS at the moment (I spare you from the details.) So picking a mixer is not that easy... got to consider the remaining of your tech. oh boy.
@@bendegoose9339 Sorry to hear that, I’m glad you were able to sort out your needs. I made a mistake & you’re absolutely right; the MG10 is analog only and was not the device I intended to describe. You would’ve wanted the MG10XU which does support USB input/output. Also, I’m fairly certain it would pair well with Audacity on your older MacBook. No need for the latest OS version or any newer DAW programs.
Very helpful. I have been playing with my Tascam is-4x4 for months. This video finally helped me get it set correctly and use it properly! Thanks again!
Awesome, I’m glad it helped! I had enough of the thing and ended up getting a Scarlett Focusrite 2i2. Can’t recommend it enough, absolutely no issues like the Tascam. But if you got yours to work then that’s great!
Hey there, you can fix your problem at 7:00 min :
system sound - playback - choose the WRONG audio output - right mousbutton - properties - than again properties(button on the right) - change settings(with the shield) - driver - and than the fourth button (deactivate).
I hope this will help, it took me hours to fix it on my system
But doesn't this assume that you will *never* need to use output?
If so, I guess that is a valid fix (I use this fix with my HDMI outputs so that my monitor audio is never selected)
I can't remember if I tried that but I'm pretty sure when I disabled the "Mixing Driver 1[/2]" device, it also disabled the device I needed on the recording tab. That's why it didn't end up working. I spent a lot of time trying different things and my conclusion is that the Tascam 4x4 is just a waste of time because it never works as intended. Can't recommend the Scarlett Focusrite 2i2 enough!
@@JoshKaufmanstuff Yeah, it would work but I think it also disabled the recording device as well :((
@@MooserTheHoser When the guy telling you how to fix your interface says to use a different one. You go buy a different one. Done.
@@josephbeatty4421 lol pretty much, eh?
Thank you very much! No video like that on the internet, wish you had more views :)
No worries at all! And I KNOW RIGHT! I always resort to RUclips when something isn't working and I couldn't find ANYTHING to help me. So when I was able to sorta get it to work then I knew I had to make a vid. Thanks, though this video kinda blew up a little. 3.5k views is absolutely insane!!
Still trying to get this thing to work. Settings panel says "no device". Thank you so much for this video. So frustrating.
Hi. Do you think the Scarlet 4x4 sounds better? Or don't you recommend like the 2i2? Thanks!
Hey sorry, just saw this now. Not sure since I only tried the 2i2. I think the 2i2 works pretty decently but there's not much else to it. I recently switched over to the Yamaha MG10XU mixer & it has allowed me to change compression values and other effects/settings on board making audio quality a bit better. Also depends on your mic aswell. Hope this helps, thanks for the comment!
@@MooserTheHoser Great. Very Thanks!
Can't use it in Windows 10 for audio in the camera video and cakewalk is the only daw you can get it to monitor. Wish I had bought a different converter .
Hi , My Interface always have 's' noise that loud as rain (can hear it very clear when phone knop 50-100% , It's happen/show-up in signal when I record input track too ) all the time even no input connect or play any sound.It's hove noise from start turn on interface.Did you ever see this issue? Can you advise me some way to fix this ? Thank you so much.
Have you tried it with a Mac? Maybe this is only an issue with Windows? Would be interested to know if you've since updated to Windows 11 and still have issues?
Before reading this please consider investing in an other brand, cause this brand isn't for beginners... It was hard to setup and it still makes a bit of white noise...
US-4x4HR (bought late 2020).
My audio card wasn't making any lights on none of my LEDs (but before going to sleep everything worked perfectly)
Computer wouldn't find it so I couldn't download the drivers I already had (last update was 2022)
So I tried switching usb-c bus(this turned the usb LED almost on, low light).
Unplugging usb-c and power from audio card, but didn't do anything.
Last thing that worked was unplugging everything turning my computer off, putting back everything as it was yesterday, turned the computer back on and "WE POPOO!"
Everything works again B)
I cancelled the ongoing firmware update because the progress bar was starting all over again just before it reached the full end. I had to be a smartass. now the Peak and USB LEDs light up very very mildly and the US 2x2 does not detect. have tried to restart, shutdown and turn on again the pc many, many times but it is no use. I regret cancelling the firmware update so much. Why did i do that. I have no idea where is the exact issue which was causes by me cancelling the firmware update. I am jobless, trying to get it back together and this happens. I had so much planned futurewise. please. help. or tell me if I should just give up on my tascam us 2x2. I never ever had any issues with it since 2014, worked smoothly, it was unused for couple weeks as the laptop was gone for repair, then when I connected it did not start initially, then randomly it worked, then I thought firmware update should be done, but then cancelled it midway, now I regret it. dissapointed in myself.
my us-4x4hr isn't being detected, but my computer recognizes that its there.
hey bro, so the first thing is: where do you download this setting panel application from? I cant find it on the link that you added. The only thing I find is for Windows. I have MAC. now what? man, this thing, i was told, is "plug and play". Nothing could be further from the truth. This unit is SOOOO not "plug-and-play"... cheers
tascam.com/us/product/us-4x4/download
---> Scroll down and you'll see the "Firmware" and "Software" sections where you can find the specific versions you need...
...but to make it even easier; here are the specific links to the firmware and software versions that should work for your Mac:
Firmware: tascam.com/downloads/products/tascam/us-2x2_us-4x4/us-2x2_us-4x4_fw_v101_mac_n.zip
Software: tascam.com/downloads/products/tascam/us-2x2_us-4x4/us-2x2_us-4x4_settingspanel_v400_win.zip
Definitely not plug & play, bro... I would try to return it if it isn't too late.
@@MooserTheHoser I dont understand this line here: "Make sure your unit is setup and plugged in AFTER you're done installing the drivers and BEFORE you reboot your computer." When I try to open and connect firmware, it says it cannot find the device. And "rebooting your computer" - where is this mentioned in the manual? Whenn you say reboot, you mean... restart? When do I have to restart the computer - after downloading the firmware/software, or after connecting the device...? You know, for hopeless recording idiots like me, the best help is to have a checklist, as in Step 1... Step2.... Step 3... for future reference. :)
Not sure if you still need my help but… I was referencing to the part of the video (9:38) when I explain the mystery problem I was having after having everything set up. I’m not sure why your Mac wouldn’t be able to find your device to update the firmware. Maybe try the following: unplug & reconnect the usb cable; try a different usb port (try a usb 3.0 slot); or try a different cable altogether?
What I meant to advise:
*Step 1:* Install firmware update & drivers.
*Step 2:* Shut down.
*Step 3:* Make sure everything is plugged in & good to go.
*Step 4:* Boot your computer & hope for the best.
This is what *temporarily* solved my mystery issue where it looked like everything was on & working but wouldn’t output a mono track. Always make sure the device is plugged in & set up even before starting the computer.
Rebooting/restarting may not be mentioned in the manual (I am not sure if it is), however; it is always a good idea to do it after installing any sort of program for the first time.
@@MooserTheHoser Want to hear something funny? The Tascam 4x4 works for me like a charm. I havent even downloaded the firmware, and it works with Audacity without any problem - so far. The only thing that caused some trouble was that i plugged in four mics, and the "system" crashed. and it took me a while to figure out that three of the mics were Dynamic, and one was Coven... Con... Consent.... the other one. Which needs phantompower. And the Tascam 4x4 does not have the option to switch on Phantom power on each individual mics, so either you use it or not on all four. Which is... crazy!!! I mean how difficult would it be to just put an extra switch to the mics, so the user is not forced to use only Dynamic or only Cont... the other one.... type of mics. But other than that, it seems to work!!
And if I need to send a processed guitar and a microphone from DAW to voice chat, for example, a discord, will my interlocutors hear themselves too? Or I just can check "external asio" and they will be able to hear only my guitar and mic from daw?
Interlocutors?? Lol but fr, I’ve never tried to send audio from a daw over to another program as it’s own live voice chat... so I don’t know if I’ll be much help. I think I know what you’re trying to accomplish but I don’t know how to do it. Maybe there’s a video guide for your specific daw that will help better or you can try pre-recording your section and use the “stereo mix” device to play it for your fellow interlocutors while on call.
And the people on call should be able to hear themselves if you’re only trying to mess around with your own audio. That’s unless you try muting them which I don’t think you’re trying to do that.
Do you help me please with 3:00? I can't connect it. It says "Erroe. No Device found". So in Settings panel is "No Device too". I have connected Tascam to PC and mic to Tascam. Everything is on. USB indicator is lit. Some help please?
Maybe try a couple different usb ports if possible. Other than that, I’m not sure what to do. Your unit may be faulty so I would send it back and ask for another one if it’s not too late. Or a refund & try another brand, up to you.
@@MooserTheHoser Thank for fast response. Its weird, when I disconnect the device it says "Disconnected" but when I connect it again, there is still "No Device". I'll try it what you suggested. Thanks
I have 2x2 and even the signal led on the audio interface does not show that mic is working or not. It does not work even without connecting to computer.
im still having the problem stated at 9:00, shutting down and powering it is also not working, pls help
Hey Raayon, sorry for a late response. I don't think I have any other tips for troubleshooting and I think the best option is to consider another brand. I had a lot of good luck with Yamaha but I'm sure there's something you can find that doesn't have as many issues as the Tascam. Thanks & good luck!
Man mine just died during the night, no LED lighting up... Tried unplugging everything replugging, but nothing works...
Thanx!
No worries :)
HELLO I HAVE A PROBLEM. I HAVE ALREADY INSTALLED EVERYTHING, EVEN THE W 11 UPDATES, BUT THE GREEN WARNING LIGHT DOES NOT COME ON EITHER IN THE USB BOX OR IN SIG OR PEAK. WAS SOMETHING BURNED?
And they're company has comments off on their video for this model... I can see why. Those Jagovs should get to work instead of shutting out user input...
Yeah and I don’t even think they make them anymore either. $600 machine and they can’t update it or give the people any help so you have to buy new... all I can say is I won’t be buying from Tascam anymore.
@@MooserTheHoser ouch..yea I waslooking at em for like $210 new last few days. That's why I was researching them. I think there was maybe too much fundamental wrong with it to tally help anyone aside from exchanging for a new different model, sometimes poor hardware design or hardware/ software conflicts etc just can't be worked out.
Oh damn, that’s a lot cheaper than what I got mine for brand new lol I think you’re going 100% right though
Update: still broken. Buy something else :((
I'm sorry to hear that. I came to the same decision, and bought a Focusrite Solo, which quality-wise seems fine. Windows 10 and my laptop seem to recognise it and usually switch over to it from the in-built sound card. The Focusrite only has one XLR mic input plus an instrument channel, so for occasions when I want a 'live' stereo acoustic recording (and have time to fiddle-faddle with settings), I'll hang on to the Tascam 4x4. After all, its software may be useless, but it looks impressive on the shelf.
Thanks for the informations brother!
@@partilhamusicosmica no probs
I spent hours today trying to get this going on my Windows 10 computer. It was shocking how many places I had to change settings in Windows. Tascom was recognized and enabled in Windows, but Tascom settings panel said no device. I even reinstalled twice. How disappointing. I gave this a bad review on Amazon. I saw many people on the Internet complaining. Thanks for trying.
@@powersforthepeople1969 yeah it’s a bit of a bummer considering the price tag. I can’t even send mine back.
Thank you so much. I orded this interface its coming monday. Im glad i found this before the struggle begins. Thanx in advance
Yeah no probs! I honestly can’t believe they’re still selling it
For me it says that I can’t find the device to download
Yeah, there’s still a lot of bugs with the software... I’d return it if you can.
I was looking for a smoking gun based on the clickbait title. All I got was driver issues (which is a non issue on a Mac) and how to upgrade firmware. Hiss? Pops? Poor quality? Nope. Windows....
Yeah, sorry, I realize now that the title is misleading. I’ll be sure to update it so that it reflects the message (to not buy/return if bought) & maybe do a follow up vid if I have time. Seeing as I couldn’t find a similar video at the time & that this one got quite a bit of traction (popular issue I guess), maybe it serves its’ purpose for those skimming through the comments trying to figure out what’s wrong with their machine. I’m not very technical & I missed my chance to send it back so I apologize that I was unable to diagnose any potential mechanical failures... and now my unit is long gone so there’s that too... It was a quiet interface, seemed like decent quality at the time until it was plugged in & didn’t work the way it should’ve. Glad I could help a little though, good luck sorting out the problem.
This a complete lie.I just bought it today and followed easy steps according to the manual it is perfectly working.And i love the quality and resolutions of the sound.Don't be misleading.
I'm happy to hear that your unit is in perfect working condition. Mine was not. A lot of people seem to agree considering this video blew up... I appreciate your input, however, I believe you are wrong about me being misleading because my unit absolutely did not work and I simply made a video that shows the issue I had (with troubleshooting methods). Have a great day!
It works but use too much CPU.
Glad it works for you.
I have a Tascam 2X2HR and mine has broken several times. IMHO internally it is poorly built. Avoid the Tascam and buy a Scarlett or even a Berhinger.