It was the worst experience. 12th of May which is mother's day i went there with my mother and husband . I booked my reservation on 1st of May. And they got all the details and told that reservation is booked and they'd call me again for the confirmation. We were trying to call them like thousands times. BUT never answered! The contact no which is visible on google also was not working. Normally when they got all the details and we thought that it was actually booked. I actuallty don't know whether this procedure is different in other hotels. If our reservation is not confirmed then they should have called us and let us know. we booked it before like two weeks for this special day. Okay the best part is when we get there, the manager who was a muslim Guy, tall and little bit fair was very rude to us! He told that if u don't get a confirmation call, reservation is cancelled and that is common sense" so they should call us and tell us that it is cancelled and why is it not possible to book before like two weeks!!!! What is this logicc!! Confirmation call is like they going to confirm whether we are coming or not. Like something that happens with the other hotels! How rude! to a customer!! Like if it is the first time of someone to a buffet it was like very rude! At least they had to apologize. No they didnt do it and was asking about my general knowledge! I'll never ever suggest this place to Someone! I guess all the people who went to that buffet was like reserved them through some kind of connection. Because they never answer the phone!! One guy from the lobby area was trying to reserve chinese resturant to us. He was kind! But it was not what we want! We left ITC and called kingsbury hotel. Even though there buffet was full, arranged a table to us like within 10 mins. And the food was amazing and the variations were so good!
Why bother if they are that impolite and rude ? Answering phone is one of the signs of good hosptality. There are many other places who answer the phone promptly and serve in first class manner. Eg: Kingsbury ❤
Thank you for your video. But I don't have really gastronomic manners. The way you taste the food is not very good and never we do cheers with dessert glass. Before you publish sth better to learn about food. Thank you this remark is just improve your professional side.
Nice explanation ❤
Thank you soo much
❤
👍👍
Thank you ❤
❤❤ hodai
👌👌👌👌👌👌👌👌👌👌
nice one
Thank you soo much
Super review dear brother and sister IAM shehan from batticaloa
Thank you soo much
ඩුබායිවල වගේම, ලංකාවෙත් මෙවැනි හොටෙල් ඉදිකර සංචාරක කර්මාන්තය දියුණු කළ යුතුය. ❤❤❤
❤You so beautiful enjoy your journey bless you😍❤️
Thank you soo much
It seems like to you have done a good review of the hotel. It is a paid video by hotel?
Great video නංගී . ❤❤❤
Thank you soo much
අපි නම් තාම වැඩ මේකෙ...site works ඉවර උනාම හරි එන්න ඕනී..😊
It was the worst experience. 12th of May which is mother's day i went there with my mother and husband . I booked my reservation on 1st of May. And they got all the details and told that reservation is booked and they'd call me again for the confirmation. We were trying to call them like thousands times. BUT never answered! The contact no which is visible on google also was not working. Normally when they got all the details and we thought that it was actually booked. I actuallty don't know whether this procedure is different in other hotels. If our reservation is not confirmed then they should have called us and let us know. we booked it before like two weeks for this special day.
Okay the best part is when we get there, the manager who was a muslim
Guy, tall and little bit fair was very rude to us! He told that if u don't get a confirmation call, reservation is cancelled and that is common sense" so they should call us and tell us that it is cancelled and why is it not possible to book before like two weeks!!!! What is this logicc!! Confirmation call is like they going to confirm whether we are coming or not. Like something that happens with the other hotels!
How rude! to a customer!!
Like if it is the first time of someone to a buffet it was like very rude! At least they had to apologize. No they didnt do it and was asking about my general knowledge!
I'll never ever suggest this place to
Someone!
I guess all the people who went to that buffet was like reserved them
through some kind of connection. Because they never answer the phone!!
One guy from the lobby area was trying to reserve chinese resturant to us. He was kind! But it was not what we want!
We left ITC and called kingsbury hotel. Even though there buffet was full, arranged a table to us like within 10 mins. And the food was amazing and the variations were so good!
I called them 100 times but they don’t bother to answer,,,, that’s disappointing 😑
Awwwww hansi. This is so beautiful ❤️
Should we pay before the buffet starts or after?
Why not water..
include
Hondai❤❤❤
Thank you
superb😍
Salli oneda nikan denawada
අපි තාම මෙතන ඉදිකිරීම් වැඩ කර ගෙන යනව. පුලුවන් ඉක්මනින් මේ අත්දැකීම ගන්න ඕන.
Hotel eka full complete wenna tawa kochchara kalayak yaida?
නිදහස සහා වැඩි ඉඩ ප්රමාණයක් තියන මම දැක්ක කොලඹ තියන එකම හෝටල් එක
Sky bridge eka nikan balanna yanna pluwanda.nthnm ethana restaurant eken mona hri order krnna oneda
Puluwan athi dr. Hariyata danne na
You are wrong. Sky pool located at 19th floor. And the sky bar located at 21st floor.
No dr I’m correct.
29th floor - sky bar
31st floor - sky pool
No as the hotel sky floor is at 29 th floor
Main causes kalada salad kanne
Mara prashna neda thiyenne? Kohoma kawath mokada? Apita kamathi widiyata kanna aithiyak thiyenawa neda?
Oyalata onataram wela inna puluwanda..... charge karanne nedda
Ow inna puluwan m. Charge karanne na
Waterbottles walatawenama charge kranwada free da
Wenama charge karanawa
buffet price?
Rs. 6048
Athi tharam kanna puluwan da
Reservation daalada giyeh ? Kohmada damme vistara plz 😊👍
0114999111 me number ekata call karala reservation ekak danna. Tikak try karanna wei eyala answer krnna
Why bother if they are that impolite and rude ? Answering phone is one of the signs of good hosptality.
There are many other places who answer the phone promptly and serve in first class manner. Eg: Kingsbury ❤
How much the price for per person
Rs. 6048
Nett price ??
Was it including Service charge & Taxes?
Yes
price
Video eke mention karala thiyenawa. Rs. 6048
how much was it? per person
Rs. 6048 net
Price ekath kiyanna
අක්කෙ ගොඩක් ඉන්නෙ ඉන්දියන් අය නිසා අපි ඉන්ග්ලිශ් වලින් කතා කරන්න ඕනෙද
Ane ehema na darling. Mehe ayath godak innawa e nisa prashnayak na
Meke Italian corner ekaknadda? Spaghetti wage
Na dr. Lunch buffet eke thibbe na. Mn hithanne dinner eke athi
Hi lunch buffet price?
6048 net
Kema rasaida?
Oooo
thanks to india i was coming to watch video but when i saw your mouth i left
Oyala English walinda kata kale
Ehema awlak na sinhala ayath innawa
Online book krnna puluwnd
Ekanm danne na dr
Price Vegas wenawathq kalin penuwa 7000
E dinner eka. Ow change wela thibuna dinner buffet eka dan rs. 8000
Thank you for your video. But I don't have really gastronomic manners. The way you taste the food is not very good and never we do cheers with dessert glass. Before you publish sth better to learn about food. Thank you this remark is just improve your professional side.
Hii hansi. I'm Dr. Oshadi
Oyage number eka Naha ane
If can drop a msg to me
තොපි මේවා දැකලා දැන් අප්පිරියයි
Oyata appiriyai nam nobala inna. Minissunta katha krnna igana ganna. Oyage salli walin kawa wagene raganne
ITC INDIAN HOTEL 😅😅😅
ape ayageda management..