Hi Janifer, I hope this message finds you well. I am seeking your guidance regarding an issue with a Medicare surrogacy request I initiated for a group. I sent the provider a screenshot of the tracking number; however, she has been unable to locate it and, therefore, cannot approve the request. Despite reaching out to PECOS for assistance, the issue remains unresolved. I would greatly appreciate your advice on how to proceed, as this has become quite challenging. Thank you for your time and assistance. Wishing you a safe and pleasant weekend. Best regards, Zahoor Minhas
@@zahoorminhas hi and thank you for watching. I’m sorry to hear or these challenges. I would make sure the doctor is logging into the correct I&A portal, if you have not already. If so, perhaps ask the doctor to log-in to her I&A portal and search your name to add you as a surrogate. That would be her initiating it and you logging into yours to confirm the access. I have found this to be easier when I’ve been in the same situation. I also try to sit with the provider when they log-in, or do a zoom meeting with a screen share to assist where needed. I hope this helps and good luck!
Hi Janifer,
I hope this message finds you well.
I am seeking your guidance regarding an issue with a Medicare surrogacy request I initiated for a group. I sent the provider a screenshot of the tracking number; however, she has been unable to locate it and, therefore, cannot approve the request. Despite reaching out to PECOS for assistance, the issue remains unresolved.
I would greatly appreciate your advice on how to proceed, as this has become quite challenging.
Thank you for your time and assistance. Wishing you a safe and pleasant weekend.
Best regards,
Zahoor Minhas
@@zahoorminhas hi and thank you for watching. I’m sorry to hear or these challenges. I would make sure the doctor is logging into the correct I&A portal, if you have not already. If so, perhaps ask the doctor to log-in to her I&A portal and search your name to add you as a surrogate. That would be her initiating it and you logging into yours to confirm the access. I have found this to be easier when I’ve been in the same situation. I also try to sit with the provider when they log-in, or do a zoom meeting with a screen share to assist where needed. I hope this helps and good luck!
@@navigatingthebusinessofmed8251 thank you so much Jennifer. This will help me.