How To Upgrade Avaya 1600 series IP Phones Part 2

Avaya has released Product Support Notices #PSN004134u and #PSN004151u regarding firmware releases that can render the Avaya 1608-I inoperable
It is recommended that all Avaya 1600 series IP phones be upgraded to firmware 1.3.5
Download from Avaya's website: Firmware 1.3.5
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[@bassammawardi2485]

Thank you very very very Much.... your videos helped me a lot.
looking for more tutorial from you.

[@MuhammedMuhammed-qv3vh]

i want to upgrade my 16000 series ip phone firmware from h.232 to sip, so that i can use it with third party device, can you help me out?

[@Dammamchor]

while upgrading the firmware 6.5 for IP phone 9611, When it reaches Upgrading Application it times out after 150seconds and throws the error: Network problem, can't obtain files rebooting, need Help on this issue.

[@metrolinedirect]

Taj Khan We do provide tech support over the phone. You can call us at 800-929-8061.

[@metrolinedirect]

Upgrading Avaya 1600 series phone - part 2

[@zaidshaikh8189]

I have some 150 no. of 1616-I models with firmware 1.3.5ver running, lately i experienced the same "BOOT FAILURE" issue with 7 of my phones. I used the master key to break the boot failure loop to enter into the config wizard and manually set the static ip, router and other details. the concern is if this issue spreads to other phones then i have to follow the above steps to reduce my clients down time, but eventually all the phone will b statically configured. In this case, the DHCP service on the office manager will be of no use.
Any idea? how to overcome.

[@metrolinedirect]

Zaid Shaikh
If the firmware on the phone is 1.3.5 then the above issue should not be happening, the phones might be rebooting occasionally but this is fixable, once the above issue happens to the phone its not fixable after that. That being said the phones can take their IP address from a DHCP server or can be statically assigned, the latest firmware from Avaya for these phones is 1.3.8 and can be found at support.avaya.com, once the firmware is installed on the system the phones will download it from the file server address, the file server address can be programmed manually through the programming menu as you mentioned or a DHCP server can be programmed to assign the address to the phones automatically. If you need more help with this we do offer paid tech support, please feel free to gives us a call at 800-929-8061.