How to reset your XR16 Xfinity Flex remote if its not connecting to your Flex box

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  • Опубликовано: 26 окт 2024

Комментарии • 139

  • @Zxentar
    @Zxentar 2 года назад +84

    For me it was Power, Back and then Volume down for the XR16

  • @durtislotsofpeach8526
    @durtislotsofpeach8526 2 года назад +4

    Thank you so much dude!!! Saved me hella time on the phone been 3 hours connected to different people and they can't help me. I've been very polite trying to understand the situation. Life saver man. Appreciate your time and effort you put in.

  • @tijania
    @tijania 2 года назад +4

    Thank you SOOO much. We've been fighting and searching for a solution for hours!!!

    • @ZBvids
      @ZBvids  5 месяцев назад

      Glad it helped!

  • @ricom07
    @ricom07 11 месяцев назад +1

    Just to correct, it’s the power bottom then back arrow then volume down, but hey thanks man I didn’t know there was a link in the back of the remote that actually takes you to the support page awesome video 👍

    • @ZBvids
      @ZBvids  11 месяцев назад

      Thanks for the info

  • @bigcountry3048
    @bigcountry3048 2 года назад +1

    You the man I tried to get my remote to work for 30 minutes couldn't figure it out watch your video had it done in 30 seconds

    • @ZBvids
      @ZBvids  Год назад

      Glad I could help

  • @JBrd79
    @JBrd79 11 месяцев назад +1

    Very helpful, thank you!

    • @ZBvids
      @ZBvids  11 месяцев назад

      Glad it was helpful!

  • @shena4562
    @shena4562 3 месяца назад +1

    Thank this really helped

    • @ZBvids
      @ZBvids  3 месяца назад

      Glad it helped!

  • @dr6yt
    @dr6yt Год назад +1

    Thank you dude it helped me so much, i got a new remote and i couldn't connect it this video helped me so much

    • @ZBvids
      @ZBvids  Год назад

      Glad I could help

  • @blasistas
    @blasistas Год назад +1

    Thank you! This also works if you replace the batteries and the remote backlight blinks blue about twenty times without connecting.

    • @ZBvids
      @ZBvids  Год назад +1

      That is good ro know! Thanks

  • @watchymovies
    @watchymovies Год назад +1

    I am a xfinity technical support but i love your video bro

    • @ZBvids
      @ZBvids  Год назад

      That makes me pretty happy 😁

  • @elizabethhernandez-vl4si
    @elizabethhernandez-vl4si Год назад +1

    Thanks ur video was big help

    • @ZBvids
      @ZBvids  11 месяцев назад

      Glad it helped

  • @ravenv12
    @ravenv12 11 месяцев назад +1

    Thanks a lot. It worked

    • @ZBvids
      @ZBvids  11 месяцев назад

      Glad it helped

  • @gnarly441
    @gnarly441 2 года назад +1

    Had to order a new remote I had the old one and they sent this one I had no idea how to connect it but your video helped instantly thanks man

    • @ZBvids
      @ZBvids  5 месяцев назад

      Happy it helped

  • @jamaljackson9879
    @jamaljackson9879 5 месяцев назад +1

    Thank you!!

    • @ZBvids
      @ZBvids  5 месяцев назад

      Glad it helped!

  • @claudiacota6562
    @claudiacota6562 Год назад +1

    Thanks my problem it’s solved 😊

    • @ZBvids
      @ZBvids  Год назад

      Welcome 😊

  • @mrsbond9743
    @mrsbond9743 Год назад +2

    Thank you so much yep it took all of 30 seconds

  • @conservativedestroyer4056
    @conservativedestroyer4056 2 года назад +2

    Thank you!! Worked like a charm. New subscriber btw

    • @ZBvids
      @ZBvids  5 месяцев назад

      Awesome!

  • @vein3780
    @vein3780 2 года назад +9

    Yea Home and i, hold both for 5 seconds, light turns green then Power, back and finally volume down. All lights should stay green while going thru the buttons. If red then your remote has a different code

    • @greasr14
      @greasr14 2 года назад

      Thank you. Listening to this new jack in the video, and yours is spot on, thank you.

    • @ZBvids
      @ZBvids  Год назад

      I made another video that has different steps than the one you watched

  • @deandreraby6158
    @deandreraby6158 Год назад +1

    Thank you bro I was about to lose my mind

  • @timwilliams2554
    @timwilliams2554 2 года назад +1

    Thanks for sharing!

  • @J_O_S_H_H_H
    @J_O_S_H_H_H 2 года назад +2

    For anyone else wondering, you can’t pair more than one remote at a time. I got an extra remote and was going to pair it as well since remotes seem to often get misplaced lol. I got the Xfinity TV Remote app on my iPhone though.

    • @ZBvids
      @ZBvids  2 года назад

      We eventually found our second remote and both of them work for us

    • @ricom07
      @ricom07 11 месяцев назад

      Thanks that was awesome this method is even better thanks 🙏

  • @deborayates3047
    @deborayates3047 Год назад +1

    Thank You 😅

    • @ZBvids
      @ZBvids  Год назад

      You're welcome!

  • @maritzasanchez4534
    @maritzasanchez4534 2 года назад +4

    I tried the order you did, didnt work. Did the order from the comment section flashed blue then went back to red 😴

    • @andreszavala3516
      @andreszavala3516 2 года назад +1

      Were you able to figure this out

    • @baltimorejay_1
      @baltimorejay_1 2 года назад +1

      It’s the info and home button then power, back then volume down, he just has the last 2 reversed

    • @ZBvids
      @ZBvids  Год назад

      I have a new video that has different steps that others have had success with.

  • @TunesHook
    @TunesHook Год назад +1

    As of October 2023, the Xfinity support site instructions say:
    Simultaneously press and hold the i button and the Home button [house icon] until the status light on the remote blinks. This takes about 5 seconds.
    Press Power, then Last (

    • @ZBvids
      @ZBvids  Год назад

      I made 2 videos and left both up because based on the comments, both sets of instructions had helped people. Thank you for giving the current set of instructions.

  • @carlosarredondo86
    @carlosarredondo86 Год назад +2

    set up sequence is wrong ( i+home) green light then power, left arrow, then volume down. perfect !!!!

    • @Sn7ick
      @Sn7ick Год назад +1

      Thank you how do I reconnect it

    • @ZBvids
      @ZBvids  5 месяцев назад

      Newest remote video I made shows how to connect it, and the support site should also help.

  • @javybavy
    @javybavy Год назад

    Awesome 👌 👏 thanks

    • @ZBvids
      @ZBvids  7 месяцев назад

      Welcome

  • @lawrenceyoung6214
    @lawrenceyoung6214 Год назад +1

    Lifesavers

  • @8000RPM.
    @8000RPM. 2 года назад +2

    Go to the Website. He showed the right procedure, but the wrong button sequence. It took me several tries,...

    • @ZBvids
      @ZBvids  5 месяцев назад

      Always check the website

  • @angelofdeath7824
    @angelofdeath7824 2 года назад +1

    Thank you!!!!!!

    • @ZBvids
      @ZBvids  5 месяцев назад

      Welcome!

  • @ZO6JOE
    @ZO6JOE Год назад +1

    It’s power, back button, volume down. You said “power, volume down, back button”.

    • @ZBvids
      @ZBvids  Год назад +1

      It was correct at the time, I have since made an updated video with the current steps. Thanks

  • @Allenfishing
    @Allenfishing Год назад +1

    no matter what sequence i use it doesn't work it flashes blue beyond frustrating

    • @ZBvids
      @ZBvids  Год назад

      Did you watch both of my videos on how to reset it? If so, I recommend going to the website on the back of the remote. Also you could try to take the batteries out wait 30 seconds and then put them back in and try to reset it again.

  • @amberrosenbaum1819
    @amberrosenbaum1819 Год назад +1

    It’s power, back arrow then volume down

    • @ZBvids
      @ZBvids  Год назад

      I made another video with different steps than this one, both have worked for many people, but thanks

  • @Breezyaon1
    @Breezyaon1 5 месяцев назад +1

    Your RUclips short and your normal RUclips videos CONTRADICTORY because here you said "Volume - down, then press "BACK" button.
    But previously (5 yrs ago), you said vice versa.
    Its misleading pls, fix it

    • @ZBvids
      @ZBvids  5 месяцев назад +1

      Since comments on both videos were positive and different steps worked for different people, I decided to leave both videos up. But I still advise to always check out the support site for current steps.

    • @Breezyaon1
      @Breezyaon1 5 месяцев назад +1

      @@ZBvids 👍 okay

  • @alannaabeyta7005
    @alannaabeyta7005 2 года назад +1

    Appreciated

    • @ZBvids
      @ZBvids  5 месяцев назад

      Welcome

  • @red6423
    @red6423 2 года назад +1

    Thanks

    • @ZBvids
      @ZBvids  5 месяцев назад

      Welcome

  • @karinficek7812
    @karinficek7812 Год назад +1

    Please redo your video. You've got two of the steps backward.. Thank God I saw another article on how to do it.

    • @ZBvids
      @ZBvids  Год назад

      It was correct at one point based on the website, I checked again, and it probably has been updated, I will make another video with the new steps. Thanks

  • @curtis8643
    @curtis8643 2 года назад +4

    Resets the remote just fine but still can't connect. I only wanted volume control but after reset I can't control anything. Threw the whole flex box away and will just continue using my chrome cast. Lmao

  • @Karlitos.Reviews
    @Karlitos.Reviews Год назад +1

    Xfinity changed the last step. It’s back button then vol down

    • @ZBvids
      @ZBvids  Год назад

      I'll see about making another updated video, thanks

    • @ZBvids
      @ZBvids  Год назад

      I created a new video

  • @simplyysmileyx3
    @simplyysmileyx3 2 года назад +4

    For me was , 🏠 home button and i , then the back button

    • @tomkrist8895
      @tomkrist8895 2 года назад +1

      because that's the right combination

    • @elliyoutude
      @elliyoutude Год назад

      For me neither of them worked 😭

    • @simplyysmileyx3
      @simplyysmileyx3 Год назад

      @@elliyoutude 😭😭

    • @ZBvids
      @ZBvids  4 месяца назад

      I have made new videos with slightly different steps but kept the old videos as both sets of steps seem to have worked for other people.

  • @Sn7ick
    @Sn7ick Год назад +1

    The mic works but I can’t scroll

    • @ZBvids
      @ZBvids  Год назад

      Sorry, I have not come across that problem before

  • @nyumacole5480
    @nyumacole5480 Год назад +1

    These instructions are incorrect. I and home first back arrow. Second volume down third

    • @ZBvids
      @ZBvids  11 месяцев назад

      I made a new video with the current instructions.

  • @xwitnesszn8546
    @xwitnesszn8546 2 года назад +1

    Mine won't work first time connecting the box and the remote won't work or reset

    • @J_O_S_H_H_H
      @J_O_S_H_H_H 2 года назад +3

      If it is first time connecting, point remote at box and press voice button. Or for the factory reset,, the order is actually power, back, and then volume.

    • @3egrets
      @3egrets 2 года назад +1

      @@J_O_S_H_H_H OMGG TY SO MUCH I JUST BEEN HERE STUCK FOR SO LONGGG

    • @ZBvids
      @ZBvids  Год назад

      I made another video with Slightly different steps that others have had success with.

  • @Matt-nw2pt
    @Matt-nw2pt 5 месяцев назад +1

    Nothing worked 😢did what u said a dozen times

    • @ZBvids
      @ZBvids  5 месяцев назад +1

      Sorry to hear that. Check the website for the current steps, and make sure the batteries are fresh.

    • @ZBvids
      @ZBvids  4 месяца назад +1

      Also there is another video or two I made with slightly different steps, they worked for other people, they might work for you as well.

  • @Pressity1
    @Pressity1 2 года назад +4

    It won’t work! This stupid thing is GARBAGE! I get into the reset mode and the light gives a green flash each time I hit the three buttons in sequence, but NOTHING HAPPENS! My kids have kept taking off with our old cable remotes that we’ve hoarded since eschewing cable for the flex boxes, and Al three have now been lost for weeks, with only this useless XF16 left that won’t connect to ANY of the Flex Boxes! 🤬🤬🤬🤬🤬

    • @chrisallen3653
      @chrisallen3653 2 года назад +2

      Having same issue. Tried this method but still won't work 😡😡😡

    • @J_O_S_H_H_H
      @J_O_S_H_H_H 2 года назад +1

      Not sure if you figured it out or not, but the order is actually power, last, and then volume

    • @ZBvids
      @ZBvids  Год назад

      I made a new video with slightly different steps that others have had success with.

  • @FallenLegend_YT
    @FallenLegend_YT Год назад +1

    sounds likedream

    • @ZBvids
      @ZBvids  7 месяцев назад

      What?

  • @carlosjrado1843
    @carlosjrado1843 8 месяцев назад +1

    Wrong sequence

    • @ZBvids
      @ZBvids  8 месяцев назад

      Yeah...I made an updated video, but as the comments show this works for some people.

  • @genenoble5121
    @genenoble5121 2 года назад +1

    Lori noble xfinity flex TV on box

    • @ZBvids
      @ZBvids  4 месяца назад

      Alrightty

  • @bluefangwolf7367
    @bluefangwolf7367 11 месяцев назад +1

    That's wrong

    • @ZBvids
      @ZBvids  11 месяцев назад

      It worked for others previously, so I have left it up, while making newer updated videos

  • @KeelySing
    @KeelySing Год назад +1

    Thank you!

    • @ZBvids
      @ZBvids  Год назад

      You're welcome!