Human-Centered Care: It’s How We Treat People.

Focused on understanding the interaction of people and other elements in the healthcare environment, human factors engineering applies psychological and physiological principles to the design of products, processes, and systems. This pragmatic and scientific approach aims to improve patient safety and satisfaction, reduce clinician burnout, boost process efficiency, and improve quality and reliability-while reducing costs.
Through applied research, usability, safety advisement, and education, the MedStar Health National Center for Human Factors is dedicated to the scientific study of how humans think, work, and interact within the healthcare environment and how we can apply these principles to making patient care safer with better outcomes.
Learn more about our work at MedicalHumanFactors.net