Whirlpool Cabrio Washer Won't Start or Turn On - How to Repair the Interface

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  • Опубликовано: 2 фев 2025

Комментарии • 326

  • @bensappliancesandjunk
    @bensappliancesandjunk  3 года назад +21

    Since releasing this video, the price of the coating has nearly doubled. I found a supplier to help me out, and we now have a kit with all the items you need to fix the problem, and coat the board as shown with the exact same coating for much less: bit.ly/3DrMHjs

    • @brankat3738
      @brankat3738 2 года назад +1

      Hi there!
      What if the machine turns on, makes noise like it's trying to sense the load (does it for a few minutes), but water never starts flowing and then the cycle "Ends"? No error message displays.

    • @CarlitoSantiago-de9qt
      @CarlitoSantiago-de9qt Год назад

      ​@@brankat3738any luck?

  • @gmalis1
    @gmalis1 Год назад +8

    I want to personally thank you for the easy to follow and perfect instructions. I'm not the handiest person around, but I can follow directions. Your video solved the problem with my Whirlpool Cabrio washer, saving me hundreds of dollars with a repair person or over a thousand for a new washer. The washer threw those error codes...then after I unplugged it and waited, according to Whirlpool instructions, the machine was dead...wouldn't power up and no lights went on.
    It wasn't difficult at all to access the interface board, although there are a LOT of screws to get to it. Still not sure why all that schmutz accumulates on the contacts...and where the contacts even contact. LOL! But it worked and we're back to normal wash again. I would have never even imagined that could have been the problem...or the solution.
    Thank you again for your expertise and guidance!

  • @vtdtaylor
    @vtdtaylor 4 месяца назад +2

    Unbelievable! Our washer has been broken for months. Repair guy said we needed a new interface ($250) plus labor. We were holding off and found your video. Watched it a couple of times and spent an hour and half following your directions. IT NOW WORKS!!! 🎉 we are so thankful.

  • @talishamccarty2103
    @talishamccarty2103 9 месяцев назад +2

    We just got back from an international trip and found our washer not working to clean our nasty clothes. My husband followed your directions and everything works perfect now! Thank you so much!!! 🎉

  • @marvingaye5669
    @marvingaye5669 2 года назад +2

    Thank you so MUCH for this video. We did not have an error code but we couldn’t get the “Start” button or the “How to Wash” buttons to change from one to the other. We followed your steps to take the top off, the panel, and then to swab with rubbing alcohol. We wiped everything down, including wiping behind the “chime box”, put it back together and IT WORKED!! Thank you for this so we didn’t hire a repair person or spend around $240 on a new panel.

  • @davidroot4818
    @davidroot4818 8 месяцев назад +2

    Thanks for the video. My Cabrio wouldn't turn on at all, no idication of power, but the outlet was powered. Had dirty contacts just as seen at the 5:00 min point in the video.
    Cleaned them with a q-tip and alcohol. Didn't have the coating, so I put it all back together until the coating comes in. The 30 minutes it took me to do this saved a lot of money on a service call

  • @jennifergranada108
    @jennifergranada108 2 года назад +4

    Thank you so much! I was so stressed out thinking I needed a new washer since my warranty expired, this worked on my Cabrio!

  • @brianbacon7482
    @brianbacon7482 3 года назад +8

    I almost bought a new washer. I gave this fix a try, first. I could not believe, but it worked!

  • @biggin101
    @biggin101 2 года назад +1

    So I had the F6E3 codes on mine. Followed your instructions and now it works again. I did not apply the coating but I figure I should get another few years out of this machine now. Thanks so much for this video. Saved me $100's in repair costs. And being disabled and on a fixed income money is important for sure. Again Thanks.

  • @noahhoughtaling
    @noahhoughtaling 3 года назад +2

    thanks for the Video. Cost me $80 bucks for the repair guy to tell me I needed a $300 part. I sent him packing and watched your video. Problem fixed.

  • @janetcox123
    @janetcox123 2 года назад +9

    I had my three teen boys help me follow your video and they were so excited and proud when it started working again! Thank you so much!

  • @Homelessuser3351
    @Homelessuser3351 2 года назад

    I didn't think it will work, but this video fix my washer. thx a lot

    • @bensappliancesandjunk
      @bensappliancesandjunk  2 года назад

      So glad it fixed it! Its such a strange problem and even odder fix but man, when it works its a great solution!

  • @rom5382
    @rom5382 2 года назад +3

    I have the exact washer and it would not power on. Thank-you very much for the video. You have saved me $800

  • @jimcap1615
    @jimcap1615 4 месяца назад +2

    Bro…huge thanks for putting this out to us shade-tree appliance techs! Took the console apart, cleaned up the circuit board and it seems to be working again.
    Good news/bad news…I already ordered a new console before I started tearing it apart, so that may have been a bit premature…but, I’ll have a hot spare ready to go if this thing breaks again, and it appears that they are in short supply.

  • @Jumbocrableg
    @Jumbocrableg 3 месяца назад

    Mine wouldn't turn on at all, followed this video, didn't see any scorch marks but wiped it all down, and it works now! thank you!!!!!

  • @garymiller4846
    @garymiller4846 3 года назад +5

    My friend
    I never fix anything electrical and this worked!!! Thanks so much
    You’re a lifesaver

  • @RadioSupere
    @RadioSupere 3 года назад +2

    Had a f6 e3 error code, tore it apart as per podcast instructions, cleaned it up, didn't have any regular alcohol so I pulled out a partial pint of 190 proof woodgrain alcohol used for other stuff, slapped it back together and boom, it works like a champ. Was losing sleep on maybe having to come up with money for another washer as times are getting rough. A big brotherly hug to everyone at Ben's. Thank You. There was not another in depth but simple video anywhere to be found. Thank You again.

  • @dennisivey2153
    @dennisivey2153 9 месяцев назад +3

    So I got error message - technician came today and pretty much told me that I would most likely need to replace the washer because repairing the control panel would be too expensive. Good News: I was able to follow the instructions of this video and machine is running like a champ. Bad News - I did this after paying the $150 service call fee to a worthless repair technician. At any rate - thanks for posting this great video - in the long run I saved a lot more than I would have - had I followed the advice of the lame technician.

  • @mikes2912
    @mikes2912 3 года назад +4

    That Bullshit didn't work at all........... Just kidding, I am back up and running....... HOLY SHIT, Awesome brother you are a lifesaver. Worked exactly the way it did in your video. We are back up and running. Broke down before our quick family vacation, just got home last night and fixed it today. You are the man, you are doing the Lord's work. Keep it up man. Thank you so much.

  • @brenthare6077
    @brenthare6077 3 года назад +4

    Thank you so much, my interface was so jacked up I couldn't even get any buttons to click for diagnostics, thought the machine was completely toasted! Cleaned that gunk off and it's working better than ever!

  • @marybodmann1035
    @marybodmann1035 2 года назад +1

    You are the man!!!! I told my husband that I broke the interface and I found your video, which fixed our problem!! We just needed to wipe it down inside! YOU ROCK!!!

  • @dominiquebaca6766
    @dominiquebaca6766 3 года назад +3

    Thanks so very much for this video !!! Saved me and my fiancé lots of money !!! Called a repair company and they quoted 500.00 plus if they had to replace the board . Thought we would try this first , and now washer is working PERFECT !! Again THANKS SO MUCH ! 😁

  • @johnb.3476
    @johnb.3476 2 года назад +2

    Thank you for this great instruction. The power would not come onto my Cabrio Whirlpool. Followed your video which was easy. I had deposits on one of the points on the circuit board. Cleaned it and the washer is now in business! Saved me money from calling the repair man and more importantly the wife is happy!

  • @lmyers317
    @lmyers317 3 года назад +1

    Saw your video. I have a Kenmore (made by Whirlpool) top loading high efficiency series 700s washer that would not power up. I tried everything including a new electronic control board which luckily I was able to return and nothing would get it to power on. I followed your instructions and cleaned all the user interface circuit board spots on the user interface with alcohol and it powers up fine. Thanks very much, you are the man.

    • @bensappliancesandjunk
      @bensappliancesandjunk  3 года назад

      Nice! We don't get very many Kenmores with this problem. I've seen it maybe once. Far more common on Maytags and the Whirlpools, but I am so glad this worked for you.

  • @robertmartinez517
    @robertmartinez517 3 года назад +3

    You the man !!! Thanks just fixed my washer had f6 e2 error code now it's up and running again !! Need more people like you !

  • @robertw9584
    @robertw9584 2 года назад

    This fixed my washer! My control board is all corroded but this worked. I am not sure how long the fix will last but for now you saved me a few hundred.

  • @brianmcdonald6148
    @brianmcdonald6148 Месяц назад

    This video was awesome! Step by step instructions. I found out that the control panel was bad so I ordered a new one and replaced it. Thank you for showing me the way. Keep the videos coming!

  • @cbr1thou
    @cbr1thou 3 года назад +3

    Had to scrape my electrical pcb areas with a box knife tip and knock the dark brown corrosion off, its working good now. Thank you im ordering the conformal coating!

  • @jamesmurray6295
    @jamesmurray6295 2 года назад

    Washing machine worked after cleaning the circuit board. Later failed, but worked after cleaning the circuit board again. I believe it's fixed for good now that I have applied your conformal silicon coating. Thank-you.

  • @timmurphy8664
    @timmurphy8664 Год назад +3

    Ben, thanks so much for your video. Your fix was absolutely correct. The circuit board had very small deposits, had to use a magnifying glass to see them, and after removing them the machine runs perfectly. Those of us 2ho still like to fix things instead of throwing them out truely appreciate what you are doing.

  • @garrettgardner1588
    @garrettgardner1588 Год назад

    Thank you!!! Just followed these steps today. Interface wouldn't respond or beep cleaned with alcohol. Plugged back in and voila, good as new.

  • @patriciagreenlea3411
    @patriciagreenlea3411 2 года назад +2

    The way you showed getting the control panel off was very different from other videos. I could not get it to come off the other way and you saved the day.

  • @bridegroomvideography
    @bridegroomvideography 10 месяцев назад +1

    You are the man, I cleaned my board and cleared the issue. You’re a life saver brother!

  • @tonyrobinsonjr907
    @tonyrobinsonjr907 2 года назад +1

    Awesome video!! Thanks for the info, your the only person that mentioned cleaning the interface instead of just replacing the board. You just saved me $658 on a new board, or whatever the cost of a new washer. Cleaning the interface with alcohol wipes fixed my issue. I had both the f6/e2 codes!! Will be purchasing your kit to protect those terminals. Thanks again.

  • @meglove7963
    @meglove7963 2 месяца назад

    Thanks to this video, fixed our Cabrio in less than 15 minutes. THANK YOU!!!

  • @aliciamobley2082
    @aliciamobley2082 2 года назад +2

    I really just wanted to leave a message to say thank you so much for posting how to fix the start button on my washer! I’ve never ever done anything like this, with your video I was able to fix it by my self! Thank you so much!

  • @evilpulse25
    @evilpulse25 3 года назад +2

    Thank you so much!! We were using an old washer bc this one had problems with the interface. Your guide was so easy to understand, even a noobie like me was able to fix it!. Thanks for saving us $$$!!!

  • @tenyabraham4320
    @tenyabraham4320 2 года назад +1

    I realize that this is a year later, but this helped me fix my washer issue. Thanks for the informative video!

  • @napodano26
    @napodano26 2 года назад

    Thanks for putting this together
    I was stuck with my washer and with your video I was able to figure out what needed to happen to get it going again
    No one else has this tutorial on this scenario
    Thanks

  • @angelacunningham3323
    @angelacunningham3323 3 года назад +3

    You saved me $300.00 on buying a new control board! Your a life saver! Thanks

  • @Hijazin1984
    @Hijazin1984 Год назад +2

    You’re awesome bro. I thought I needed a new washer and was pretty bummed about it. I took a shot at fixing it because of this video and it works well now. I appreciate you!

  • @freda.sanchez1672
    @freda.sanchez1672 2 года назад +3

    Thanks for the information...saved me from buying another washer!!!

  • @paulthomas2189
    @paulthomas2189 2 года назад +4

    Thanks Ben. Worked like a charm. Live in Fla but if I was in Ohio you'd be the guy I call if I couldn't do something myself. We all appreciate you telling us these easy fixes, and the how to videos.

  • @golddust6674
    @golddust6674 4 года назад +8

    Thanks for the video. Just going into the diagnostics and having it self check actually fixed the problem. Easy to understand how to use interface. Thanks. Saved us a lot of money. Much thanks!

  • @ericbaker1718
    @ericbaker1718 3 года назад +3

    Thanks for the video bro! You got my Whirlpool Cabrio back up and running. Still probably going to buy a new interface though in case it craps on me again.

  • @jeffarchuleta9585
    @jeffarchuleta9585 3 года назад +1

    Awesome. Cleaned the soldered area of the interface and so far so good. Much appreciated. I’m sure I would have paid several hundred dollars for a technician....

  • @manuelcruzbarraza4980
    @manuelcruzbarraza4980 3 года назад +43

    It’s people like you that make the world go around. You just saved me from a nagging wife. Thanks for this video

    • @bensappliancesandjunk
      @bensappliancesandjunk  3 года назад +1

      Glad to help

    • @Caseword
      @Caseword 3 года назад +2

      Dido. This couldn't be more of an exact statement from me too. Thanks, man!!

    • @ezequielsalazar565
      @ezequielsalazar565 3 года назад

      0x

    • @mrdeanv4414
      @mrdeanv4414 3 года назад

      @@bensappliancesandjunk Thank you so very much for the video... would the Silicone Conformal solution work on my Cabrio touch panel washers locking lid switch?

    • @denisegoodson7807
      @denisegoodson7807 3 года назад

      @@mrdeanv4414 …k

  • @dpolinski76
    @dpolinski76 2 года назад +1

    Thanks for the video, helped me out 100%. This saved me $300 USD and a week long wait for a new interface panel.

  • @jaysonbiedebach9053
    @jaysonbiedebach9053 5 месяцев назад +1

    These clips probably were the hardest part

  • @p.e.bethke7580
    @p.e.bethke7580 2 года назад

    Thank you, thank you, thank you! My washer crapped out at the most inconvenient time (when else would it have, of course!), but your video saved the day and lots of $! Great step by step instruction and very helpful details!

  • @MikeSmith-er1qs
    @MikeSmith-er1qs 3 года назад +3

    Thanks! You just saved me a lot of pain, a trouble call, and perhaps $200 bucks in unnecessary labor.

  • @jamesmurray6295
    @jamesmurray6295 Год назад +1

    Hello Ben, Thank you for all your good advice. Used the silicone conformal coating on my Cabrio washer a year ago - worked great. However, now I have power at the outlet, but no lights on the display and no response to the 3 button diagnostic test. Any suggestions? Thank you for any info.

  • @MissPriss726
    @MissPriss726 2 года назад +4

    Just wanted to say thank you for sharing your knowledge and experience with this issue! I'm not typically a DIY type of person but thought I'd try. Your step-by-step instructions are on point and so easy to follow! Thank you!

  • @jameswinebarger5880
    @jameswinebarger5880 2 года назад +2

    This video was a life saver. Thank you. Fixed my washer.

  • @mustangann23
    @mustangann23 Год назад +1

    This is an awesome fix! Worked great! Machine is now up and running.

  • @donaldcagney2216
    @donaldcagney2216 3 года назад

    Amazon! This video saved me a service call and I'm sure more than that. Thank you for posting this how to video!!!

  • @drivenc3
    @drivenc3 2 года назад

    I was skeptical, but it worked like a charm! There was enough crud on the back of the board that it was shorting things together that aren't supposed to be connected. Ended up with a few dirty q-tips after wiping with DNA (denatured alcohol) and all is well now.

  • @brianr2941
    @brianr2941 3 года назад +7

    Bro! You just made me look like a hero for fixing this damn machine! Thank you so much!

  • @CeeDeeprodz15
    @CeeDeeprodz15 2 года назад +3

    Worked perfectly on my Cabrio Washer, huge thank you!

  • @AdamHipsher-e7o
    @AdamHipsher-e7o 4 месяца назад

    Thank you!! Watched this today and used it to fix our washer. Used rubbing alcohol and qtips but it worked great.

  • @colinsmith5597
    @colinsmith5597 Год назад +1

    Fella, you are a life saver. Thank you for this video.

  • @yungsavage3422
    @yungsavage3422 4 месяца назад

    Thank you worked on my whirlpool washer was having problems now working fine again ! Recommend video

  • @joelfleming8510
    @joelfleming8510 2 года назад +3

    I can’t thank you enough for these very good instructions. Washer is up and running like new again. THANK YOU!!!

  • @4rmtinc
    @4rmtinc 2 года назад

    Hi Ben,
    Thank you very much for sharing this video. I have exactly the same problem you mentioned here. Your solution is spot on. Followed exactly your steps here and it has solved my Cabrio washers problem. I really appreciate it. Thanks again and all the best.

  • @davidfanaro4311
    @davidfanaro4311 Год назад

    Thanks for the video . very easy fix. part was 39.00 and it took me 10 min. now I know how to get the lid off lmao .. once I watched the video and found out where the clips where to release the top it was a breeze.

  • @trathorton5382
    @trathorton5382 2 года назад

    Great video! Before I take my cabrio washer apart and do this procedure, I'm wondering if that will fix mine?
    Mine is a WTW8500DC0 and my error codes are F2-E1
    Please advise.

  • @marcelolozano2893
    @marcelolozano2893 Год назад

    Ben, thank you for this video! It was very easy to follow your tutorial and I fixed my washing machine.

  • @ronaldgriffin8802
    @ronaldgriffin8802 2 года назад +2

    Great video, fixed our problem and saved us big $$

  • @blaity38
    @blaity38 8 месяцев назад

    I will follow this man to the end of the universe. THANK YOU!

  • @joanwilliams1935
    @joanwilliams1935 3 года назад

    Thank you so much for this video.. my whirlpool cabrio just stopped working.. in these Covid days it was going to be 3weeks before the repairman could come.. can’t live without a washer for this long! Anyway we followed your instructions and it worked!!! Again I can’t thank you enough !

  • @krishnalakshminarasimhan6724
    @krishnalakshminarasimhan6724 2 года назад +1

    Thank you so much for this video. Had the same problem with a cabrio washer today and was able to resolve it.

  • @paty.n9649
    @paty.n9649 2 года назад

    I'm so glad I found your video, saved me time, money and stress. Thank you so much! Life saver!

  • @stevefreeh7089
    @stevefreeh7089 Год назад

    new subscriber - this video was PERFECT for my situation. Am now an absolute fan. Thank you

  • @Xxlunchboxx21
    @Xxlunchboxx21 3 года назад +1

    You’re the man! Fixed my machine. It was getting hard to get it start, sometimes on power up, it would start clicking buttons on its own. Sometimes halfway thru loads it would press random things, just did this today and it works like a champ!

  • @lenonti
    @lenonti 3 года назад +1

    Wanted to say thanks! Helped be disassemble and fix my latch on my Cabrio!

  • @Tanner8585
    @Tanner8585 3 года назад +2

    Thank you!! Totally fixed my weekend. You’re a badass

  • @stephaniecook2808
    @stephaniecook2808 2 месяца назад

    So thankful for this video! This was such an easy fix. Appreciate you!!

  • @pcollins149
    @pcollins149 4 года назад +2

    Thanks, Ben. Super easy to follow along( no issues with the sound or video) I really have high hopes concerning my Whirlpool Cabrio. Good job, man.

    • @bensappliancesandjunk
      @bensappliancesandjunk  4 года назад +1

      We;ve fixed so many of these at our shop doing this, its insane. I've already gone thru one bottle of the conformal coating, and if you buy it & use it, you know that you use only a little per board you fix, so its nuts.

  • @jaywooten8946
    @jaywooten8946 Год назад +2

    That fixed my problem. Thank you so much for posting.

  • @badhikari1982
    @badhikari1982 2 года назад +1

    Perfect!! Resolved my problem right away!! Thanks for this perfect video.

    • @badhikari1982
      @badhikari1982 2 года назад

      I highly recommend the product from Ben. I had to repeatedly clean the panel after every few washes. I was ready to buy a new washer but decided to try his product. And guess what, it’s working perfectly ever since and hopefully I don’t have to spend a tonne of $$$ to get a new washer anytime soon!! Thanks again Ben!!

  • @jarrettcummings5280
    @jarrettcummings5280 2 года назад

    What a great video...thank you so much. Worked like a charm. Had F6E2 error code. Not hard to do at all. Thanks again.

  • @marcin7370
    @marcin7370 3 года назад

    man you saved me so much money if anyone deserves to get paid from youtube its you !!!!!!!!!!!

  • @dkuharski7844
    @dkuharski7844 2 года назад

    Thanks for the video. It's been a big help trying to troubleshoot. Our WTW8040DW2 turns on, spins, drains but makes an awful sound when it enters the wash cycle and then turns off. A relative suggested I check the control panel and I found scarring on J25 to the lower right of the speaker and more scarring on the board on the lower left of the board. I can replace the console but do you think that could take care of the issues? Or is the motor bad too? Thank you again for the resource.

  • @AaronGaley
    @AaronGaley 2 года назад +1

    Hell Yeah. Wife left the lid open, the next morning nothing worked. Found this video and it solved the problem. Thanks for the help!

  • @BeatrizRiosF
    @BeatrizRiosF 3 года назад

    We have a Cabrio F6E3
    Thank you Thank you Thank you for you video help me a LOT.
    The washer work no sound🤷🏼‍♀️

  • @AR-ju9sq
    @AR-ju9sq 2 года назад

    I have a cabrio WTW7000DW0 and am comfortable replacing the control board or control panel. How do I determine which one needs replaced? Are there certain codes that suggest which module to replace? I was getting the F6E2 code which led me to this video a few months ago. Fix worked great! Thx! But now I'm getting consistent F2E1 stuck button codes. Things that I've noticed are as I scroll through the various cleaning modes, the timer doesn't change and the speaker doesn't always work or sounds are distorted. Appreciate your help.

  • @dogfaceponysoldier4053
    @dogfaceponysoldier4053 Год назад

    Thanks for this video. It got us back up and running.

  • @babovava
    @babovava Год назад

    Worked like a charm. Easy to follow instructions.

  • @ben_basin
    @ben_basin Год назад

    Thank you Ben! That was a really helpful tutorial and we were able to solve the issue. Keep up the good work!

  • @schuholzjohn3625
    @schuholzjohn3625 6 месяцев назад

    watched your video several times and tried the cleaning process. I don't quite understand how cleaning the pads does anything - they are just unused solder pads that do nothing. Anyway - after several failed cleaning attempts - I ground the plastic welds off and removed the cover. I found what looked like bug waste around several semiconductors. Also found a burnt spot (transistor) which probably is the culprit of why the appliance never turns on. Its not that hard to remove the cover - and can easily be welded back if you find the problem. So this cleaning process may work on most interface boards but NOT all. I also believe cleaning process is really working because people are taking the connector off and putting it back together cleans the pins - the real problem is probably the connector pins getting corroded.

    • @bensappliancesandjunk
      @bensappliancesandjunk  6 месяцев назад

      The pads get corroded and end up shorting the Board UI. It's not the connector harness that solves it, it's often the pads. The fix has saved thousands upon thousands of interfaces from being replaced. Like you said, it works for most not all. I've personally done this and fixed dozens for the corrosion issue since this video was filmed 4 years ago

  • @jaybarron6549
    @jaybarron6549 2 года назад +3

    This fix worked like a charm!! Thank you for your easy to follow steps and instruction.

  • @montyreviews3795
    @montyreviews3795 2 года назад

    Just wanted to say thanks! This resolved my issue !

  • @kitsprang224
    @kitsprang224 2 года назад +1

    Thanks a lot you just saved me a lot of time!

  • @TheFreakinJuice
    @TheFreakinJuice 2 года назад +2

    Thank you sooooo damn much for this video. Perfect step by step guide and it WORKED! You’re awesome!

  • @KyleBroods
    @KyleBroods 2 года назад

    JUST SAVED ME A TON OF MONEY!!!! THANK YOU!!

  • @BlakeLein
    @BlakeLein 2 года назад

    Awesome video! I didn't have this problem, but your disassembly walkthrough helped me fix a different problem. Thank you!

  • @arnelcervantes181
    @arnelcervantes181 3 года назад +2

    This video saved my day (and $$$). Thank you.

  • @orlandoavalos76
    @orlandoavalos76 2 года назад

    Awesome Video...!!! Worked Like A Charm....THANK YOU...!!! 🙏🙏🙏

  • @brendonbowers2468
    @brendonbowers2468 11 месяцев назад

    You saved us getting a new washer today, Ben! Thanks!

  • @davidavery769
    @davidavery769 3 года назад +1

    This was the exact problem with ours. Thank you for the help!