Gen 2 Honda Ridgeline Backup Camera Fix - Black Screen
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- Опубликовано: 8 сен 2024
- The Gen 2 Honda Ridgeline has a design flaw where the backup camera goes black (black screen). This happens right around the time the warranty runs out for most people. As of February 2022, the department of transportation has launch an investigation into this issue for 2017 and 2018 Honda Ridgelines. There is even a class action lawsuit over the issue. I have a 2019 Honda Ridgeline, it has the same problem. In this video I’ll show you how to diagnose this problem and fix it yourself with do it yourself (DIY) ingenuity. Hopefully Honda will issue a recall for this issue.
I used the following tools:
Electrical wire connectors: amzn.to/38niabW
Irwin wire strippers: amzn.to/3qWHo7o
Body panel removal tool: amzn.to/3DuZWkl
Wagner Heat gun: amzn.to/3uQNh75
Rubber mallet: amzn.to/3uQNh75
Zip ties: amzn.to/3DvQw8b
Electrical Tape: amzn.to/3DvQVHD
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2020 Ridgeline has the same problem as of yesterday. I sent a complaint to NHST - hopefully the recall will be expanded. In the mean time, this looks like an amazing band-aid to the problem. Thank you for taking the time to teach us....well done.
Hope that they expand the recall
To cover you as well!
Thanks so much for this, Nate. I never comment on videos, but this one really did the trick. Saved me over $500 on this fix with the dealer. I have 2020 Ridgeline. Dealer said that there is recall on this, but not for my VIN. Called Honda Motor. They said I could apply for "financial assistance" for repair, but I would have to get $140 diagnosis at dealer first, then wait months for my case to be decided. They do not care that this is safety issue. They do not care that I spent $32k on my Ridgeline. Great video. Only criticism is that I wish you had taken the time to explain how to get the trim back on the top edge of the tailgate. Very difficult to slide it back on those white clips. No matter, BRAVO brother! I could not have done the repair without this video.
Thanks for the feedback. Glad that I could help!
Very helpful, 4 wires were cut at the bend of the wiring harness.
Glad it helped!
2020 owner-- I had my camera go out the past week and finding this clip VERY helpful. I am going to check recall options.
Hope that it works for you until you can get a recall!
Nate, thanks for your video I had exactly the same issue on my 2019 ridgeline. My screen went blank after flickering once in a while I did exactly what you did and purchased a heat gun and the solderless connectors from Amazon. The job took a little more time than I thought but I got a lot of satisfaction out of doing the repair myself. Your video was an excellent resource thank you.
Glad that I could help you fix your truck, thanks for watching!
Thanks again for the great tutorial. Did repair this morning. First time using solder and seal connectors. ($12.95 from Amazon) Excellent results. The Irwin wire stripper ($25.99) makes my conventional wire stripper obsolete. Got a star bit set from Harbor Freight for $10.00. Spend about $68. for repair. The local Honda dealer wanted to charge "about three hundred dollars." How about this: do one's own repair and save a bundle.
Glad it worked well for you. I love that wire stripper! Thanks for watching!
Mines out of warranty (2018 Ridgeline with only 33,200 miles) great video. Thanks for doing it.
Thanks for watching!
Thanks Nate, I followed your video today and got my 2017 ridgeline backup camera working again! Hoping for a recall soon!
Glad that I could help!
I did a repair like this on my 97 honda civic. The driver's door had same hinging issue on the wires for power windows and locks... We used super flexible wire and cut back the wires on each side. Then spliced correctly.
Great video....i just fixed my 2017 and just an FYI....you can tell if mix up the 2 gray wires because the correct way will give you all 3 camera views...the wrong way only gives you 2 of the 3 camera views
Great tip, thanks for sharing it!
Thanks Nate just ran into the issue. One wire had been cut had everything on hand and the fix took about 45 minutes. Thanks it should be a recall issue it really needs a rubber type of gromet that flexes. I used quite a bit of rubber electrical tape at the joint to try and help keep it going longer.
Glad you were able to fix it!
Thanks for the excellent video Nate. My 2019 Ridgeline started having problems with the backup camera at 40K miles. It also loses all feed i.e., GPS map, audio info, etc from time to time. I assume this is also related to these broken/ frayed wires? I am going to try your fix as soon a s I get a warm and dry day. Your video is greatly appreciated!
I’m not sure if losing all feed is related, but fix the camera and see if it helps! Thanks for watching!
Thank you for sharing your experience and knowledge-your time and effort is appreciated. My Dad’s 2017 Ridgeline backup camera went out at about 38,000 miles just like you said! Unfortunately the tailgate doesn’t flip down due to improperly repaired accident damage so I’m not sure how to go about fixing it as there’s virtually zero room to access the wires and make the repair 🙃. Hopefully the recall will be approved but even if it is we know how difficult the dealership can be to approve any repairs that don’t bring in $. Anyway thanks again!
Let’s hope for that recall! Thanks for watching.
The recall is official. I contacted Honda and they said there is now a recall on that problem.
Thanks, my 2019 Honda Ridgeline with 48,000 km's on it just gave out as well! I will repair mine as well with your guide. Thanks!
Good luck with your repair, thanks for watching!
NHTSA's investigation currently covers only 2017-2018 Ridgelines which were all manufactured before May 2018 when rearview cameras became required by law. Some 2019 Ridgelines were manufactured before May 2018 as well since 2019 production began prior to March 5, 2018. It's possible that Honda will issue a voluntary recall in the future for this, but I don't see how NHTSA can force a recall for 2017 to early-2019 models. Also, the affected harness connects in front of the rear bumper - you don't have to replace it all the way to the cab.
Good to know, I thought the rear view camera law was earlier. Will be interesting to see what comes out of their investigation!
Thanks for the info on this project.
You’re welcome, thanks for watching!
Hi Nate,
Got backup camera harness recall notice from Honda today. Finally, Honda's addressed the problem.
I got mine a few days ago, good news!
@@NateFixesIt No notice for my 2021 though.....yet? Same issue.
@@rodmartel3143hopefully they will do a recall for your model year soon. You can report the issue to the NHSTA here www.nhtsa.gov/report-a-safety-problem?gad_source=1&gclid=CjwKCAjwmrqzBhAoEiwAXVpgole35o-f2xVimjdN2U0C_0HT9qqtfSKNzs_vFX5YUxj6fNk5UtbmGBoC_rYQAvD_BwE&gclsrc=aw.ds#index
Hello Nate Fixes It, thank you for your excellent demonstration. I'm good at doing a lot of things, but I'm much more attacking when I know how to do it. Your video gave me all the assurance to intervene. Everything went well. You have one more subscriber. Thanks a lot !!!😃
Glad that I could help, thanks for watching and subscribing!
great work you made looks easy
Thanks 👍
Recall has been issued for the 2017-2019 models
I just got mine from Honda this week in the mail!
Just a heads up that there is a recall on these because it is a safety concern. If your camera goes Honda has to fix it for free even if you are out of warranty...They just did mine in Canada, but it only lasted a month with the upgraded wire harness. LOL
The recall fix came out in the US a little while ago to. I can’t believe that it failed so quickly!
OK the recall # on the 20-21 Ridgeline for this issue is: 24V-321
Just got an email from the NHTSA: Honda is recalling 2017-2019 Ridgelines because of this issue. I don’t have an info from Honda yet on when the repair will be available.
Thanks!
My 2021 had the same issue, strippers and connectors worked awesomely. Thanks for the video, otherwise i would have been left dealing with the Honda stealership!!!!
Glad that I could help, thanks for watching!
Great video - I should have watched it first before trying (and failing at it) myself. I've got 3 broken wires and the rest looks rough - any idea what the replacement harness part is? Also had a minor disaster - one of the T30 torx bolts holding liner stripped rather than turned. I pried liner up to get to the wires but would obviously rather remove the last screw. I see the bolts have some extra grooves - is there a tool that might use them or some other way to remove it?
I did some searching on the internet, from what I saw it looks like for 2017-2018 Ridgelines, it is 32109-T6Z-A00
For 2019 Ridgelines, it is 32109-T6Z-A01. Not sure of the part number for 2021+. If you call a dealer, they should be able to verify the part number. I don't know what the difference is or whether or not the 2017-2018 can use the A01.
I am not aware of a special tool to remove the tailgate screws. If you can repair it without removing the last screw, that’s probably the best solution. You could try putting a chisel or other tool into the slots to turn the bolts (may want to expand the slots with a Dremel tool with a cutoff wheel), but you will probably need to replace the bolt once it’s removed.
Good luck.
I don't have this issue, but the screen suddenly got much darker. Its not the display contract but just the camera - very dark at night though it is sending a signal. How to fix? Is there a flashlight or nightvision that should be operating when in dark backup mode?
Your reverse lights (the lights built into your taillights that light up when you put the truck in reverse) should provide appropriate lighting. I would check to see if those are working properly. Have you had the recall fix on the wiring for your truck (assuming yours is a model year that was recalled)? If not, getting that fixed for free would be my next stop.
Mine went out after warranty. It should be a recall item.
Completely agree. Hope this fix will last until then.
Good job, Nate. I have a 17" Ridgeline with a very blurry RBC, unlike when the vehicle was new. The exposed wire harness plastic protector tube is fractured, but no visible break on the outside ( visible )wires. Perhaps a wire is partially broken, not allowing good electrical flow to the camera. What do you think? Thank you.
I think that you could be right: wires could be damaged within the insulation causing an issue. I just got my recall notice for this issue from Honda. If you are in the USA, your truck should be covered too!
I used the following tools:
Electrical wire connectors: amzn.to/38niabW
Irwin wire strippers: amzn.to/3qWHo7o
Body panel removal tool: amzn.to/3DuZWkl
Wagner Heat gun: amzn.to/3uQNh75
Rubber mallet: amzn.to/3uQNh75
Zip ties: amzn.to/3DvQw8b
Electrical Tape: amzn.to/3DvQVHD
Torx bit set: amzn.to/3yPnDnc
UPDATE (11/29/22): I received an email from the NHTSA stating that Honda is recalling 2017-2019 Ridgelines because of this issue. I don’t have an info from Honda yet on when the repair will be available.
There's a free fix recall. Call the dealership
Yes, just got my notice about a week ago.
My camera works but it’s Like it needs realignment. Or it’s shifted. The guide line are too high or too low. But camera works 100%. How to realign ?
I haven’t had that problem, but take a look at this thread for some ideas. www.ridgelineownersclub.com/threads/backup-cameras-yellow-lines-are-offset.208385/
@@NateFixesIt I think I may have found an issue. Looking where the wires are bunched up looks like two are cut. Which is odd cause camera works just not properly. So I think that’s my issue
@@TheZakkmylde mine worked with one or two cut partially, didn’t drop out all together until they were cut the full way through. Good luck!
@@NateFixesIt oh ok good to know. Dealer says they will fix it for free out of warranty. Will see thx :)
Thanks for detailed tutorial. Ordered tools and equipment for repair, but I don't have Torx/Star drive set. Do you have Amazon link for this item?
Thanks for watching! Here is a link.
Torx bit set: amzn.to/3yPnDnc
Thanks Nate. Just ordered set. Local Honda dealer service rep said my 2017 Ridgeline backup camera wire harness break was most likely my fault. The nerve!As with you, I'll do a temporary repair and hope for a recall.
@@jonwinship9099 good luck, we know it’s not your fault!
Hi Nate,
Did you get a replacement backup camera harness? My local Honda dealer won't replace mine because the camera works.
Follow up. The service rep said the dealership can only replace wire harnesses for cameras that don't work. How did you manage to get a replacement for your temporary harness fix?
@@jonwinship9099 I eventually got Honda to replace it with the original design as a “good will warranty” even though I was just out of warranty when the issue started. It took a lot of calls and a lot of time with customer service to get it done. I put abrasion resistant wire harness tape around the Honda replacement for some extra protection. I now have my recall notice, but since it’s working, I plan to wait until it fails again to get the fix. Not sure if the recall will be a one time thing or not, so I’m going to get max life out of this one, then make them repair it again!
@@jonwinship9099 My dealer wouldn't fix mine either. Several of the wires are broken but the camera still works. Only the walk away auto-lock doesn't work. They offered to fix that issue for close to $600 without telling me that the recall will eventually cover all vehicles once more parts become available. Contacting Honda was useless. They wouldn't help.
Honda doesnt want to fix it. My camera stopped working as well 2017 Ridgeline
The NHTSA opened an investigation into this in February 2022 (NHTSA Action Number: PE22001), my guess is it will take that investigation forcing a recall to make Honda fix it. Let’s hope that’s the outcome. The investigation is still active.
www.nhtsa.gov/vehicle/2017/HONDA/RIDGELINE/PU%25252FCC/AWD#investigations
2022 here…mine just started acting up
Wow, that was quick! How many miles? Did they extend the recall to your year?
I called the dealership this morning. They were aware of the recall and gave me no problems at all. I scheduled an appointment for Tuesday morning. No fighting about it or any other bologna.
@@hopnglo680 glad to hear it!
10k mileage
@@hopnglo680 that’s the fastest I’ve ever heard!