Andrew Turco from Emerson Swan's Applied Products Plumbing team, visits HTP to show off the innovative Phoenix water heater. . . . Shot/Edited by Ryan C. Smith
I purchased a HTP Phoenix water heater with a Direct Fired Solar Supplement system (I am in Colorado Springs, CO). The company that installed the system went out of business. I have been trying to find another company that can support this system. So far, no luck. What's worse, HT Products (and Ariston Thermo USA LLC, the parent company) has told me that they cannot help me find a company that supports their products in my area. Needless to say, I would not recommend that you buy any HTP or Ariston products. You have been warned.
I purchased a HTP Phoenix water heater with a Direct Fired Solar Supplement system (I am in Colorado Springs, CO). The company that installed the system went out of business. I have been trying to find another company that can support this system. So far, no luck. What's worse, HT Products (and Ariston Thermo USA LLC, the parent company) has told me that they cannot help me find a company that supports their products in my area. Needless to say, I would not recommend that you buy any HTP or Ariston products. You have been warned.