To all the paramedics and drivers out there I'd just like to say a huge thankyou cos whenever my ol' mum needs an ambulance she's treated with the utmost care and consideration. You all do a wonderful job ❤
yeah but some peopel are having a mental health crisis, not an exc use though, being a doctor myself, my child will never ever ebcome a poaramedic or doctor , never
@@Sc4rit made me sad your comment - if it wasn’t for a whole team of medical professionals like you, I’d be dead. I can never repay that debt but show my complete admiration to people like you. With all respect, I hope your son/daughter goes against your wishes but just in this - we need doctors.
@@Sc4r i understand your concern but if your child does ever want to be a paramedic or doctor, and theyre really sure about it, i think you should let them
My heart breaks when they said it part off the job no one deserves to be hurt or get attacked especially when they trying to help ppl my heart goes to u all xxx
I gonna use a bit of a simily here. But imagine you're a veterinary nurse or veterinarian. And you have this dog that's in pain. This dog doesn't know you and doesn't know what you are doing. It's in pain and you might have the best of intentions towards this dog. Are you 100% certain you won't get bitten. And would that risk of biting stop you from wanting to help that dog Sometimes a human being is like a dog. They are in pain, they are confused and they don't know what is happening. So they will lash out. They might be the nicest most friendly person on earth when they are well. Pain changes people.
This is heartbreaking to me 💔 Out of all the professions they could choose, they choose to help!!! And they are being assaulted for it. I feel so sorry, but so thankful for their service at the same time.
I’m a nurse. I’ve been assaulted many times. Kicked in the back, scratched, spat on, someone tried to bite me. A colleague was cornered in a room and her face was smashed in from a visitor. Her eyes swollen shut and bruised. Her arm was messed up and needed surgery. Took three years to come back to nursing but she had to so nursing school courses to be able to return. All the hospital did was give nurses panic buttons. It’s not like we can charge patients with assault. We can’t kick them out of hospital. It’s mad.
You can charge those who are alert. If they aren’t alert due to low oxygen levels than it won’t due anything. As a paramedic we had an inmate attack and they offered to let us charge him but after what he did they were pretty sure he wasn’t getting out on parole in a month.
You can't charge patients with assault? Not sure about the law in the UK but over here in the Netherlands you can definitely charge an abusive patient with assault.
Why do we have to put up with this, jail is the only answer to assaulting any emergency services provider. I've been a Pararamedic for over 30 years, it's not a part of the job it's unacceptable!!
The issue is it involves mental health a significant portion for time even if you look at the statistics in a them being diagnosed with something after getting to the hospital that is really important to consider putting them in jail probably will not help
@@krashd however it does not prison and notorious for making mental health conditions worse and they are quite full at the moment so the person would likely just be formally cautioned especially mental health comes into the equation and insanity defence can always be used sometimes it’s valid and sometimes it’s not but it will generally be put forward to the crown prosecution service before a trial to try and cancel it
I was a paramedic for 10 years and the worst I went through was an inmate from the prison who overdosed and was unresponsive. He also did a terrible job hiding the drugs too because I found easily under his pillow. It was in a pill bottle with the label ripped off and inside was a white substance that he watered down into a paste. I assume that’s what he OD on. It took 2 rounds of Narcan to wake up and breathe normally and as we were getting him out he was swinging violently and kicking. I think he was handcuffed but his legs not shackled which was a bad idea. After we got him inside I was on one leg, my partner on the other and a nurse whooping down each arm AND a guard had him in one hell of a headlock. He had been in the minimal security prison since he was so close to release for 2nd degree murder. Per the guards this would probably take away his chance at parole. They asked us if he wanted to press charges and we didn’t if this incident would keep him behind bars. Also there was a guard with me in the back of the ambulance and one driving behind us. Not the first time someone tried to smack us around
@@krashd It's not always mental health or drugs. Sometimes it very much is a systemic or neurological health issue that when treated allows the patient to return to normal. The patient has no idea anything happened. You cannot put people in jail for something they had zero control over. Talking about "protecting society" and putting people in jail for getting sick once they are well serves no purpose.
I know some of these people who attack our emergency services are mentally ill, but god, i have so much respect for all of them, the 3 main ones and the others that are sometimes forgotten about (RNLI, Mountain rescue for example). My Granma isnt great right now and West Mids Ambulance service came out to her Monday and they were amazing, couldn’t ask for more wonderful people and to think that people get attacked just for helping you? Makes me sick to my stomach, so thank you Paramedics, Police, Fire service and everyone else working to help us. ❤
That unfortunately is a reality both in England and across the pond. There will be plenty of people who are grateful for the help, but then you always get the ones that are belligerent. I’m glad that the people who suffered the assault are OK.
Definitely. I’m across the pond in the US and have seen some nasty calls. I commented and I mentioned what happened when an inmate overdosed on who knows what it was since he watered it down to a paste that I found he had hidden under his pillow. Took 2 rounds of Narcan to wake him up and when he did he was swinging and it took 5 of us to restrain this scrawny inmate. One guard had him in a headlock. And he was still fighting with my partner and I each on one leg and a nurse on each arm. He was in prison for 2nd degree murder and about to get out.
I think most cases of this happening are from people with mental health issues. When someone goes through psychosis, it is typically the ambulance crew called. My sister works in a mental health ward, and these people can act violent and abnormal for days, until the psychosis passes. Once it has, they're a completely normal person. It sounds awful to go through, and for anyone trying to help them.
There should be a security member with paramedics for this sort of thing. 728 cases of assault is appalling! Who expects to go to their job and be assaulted by the very ppl they are trying to help!!
@@jackdayson when is the psychiatric condition in a lot of cases? The person does not want to do it still does it in a lot way if they physically cannot stop. That is causing it.
Thank you Paramedics. You are appreciated by the majority - I am so sorry that your crew have had to deal with this. Sick sick people doing this and it's never okay.
I mean. I don't condone it But you have to realise that many of these people are under the largest amount of stress in their lives. And the are acting out of instinct. Plus mental health issues can make people lash out. There should always be protocols in place to protect crews in case of this.
It is tough when you're dealing with the public. It shouldn't be, but even in a utopia you'll get the occasional nut job. Saying "it's not part of the job" is just turning a blind eye to the problem. Better to prepare staff for this than ignore the issue.
@TheWeepingDalek no justification for violence. Do not normalize it. It is unacceptable at all times. I am tired of me and my colleagues being assaulted while others justify the assault or assign blame to the victim.
Alcohol and drugs, it's the biggest cause. I work in the nhs and trust me the horrible patients we have to deal with, it's even scary taking blood pressure and blood tests, because the patients are so rude and feel like that they own us
It’s truly upsetting what is expected of all healthcare and civil service workers. I worked in a facility that housed people with behavioral disorders and autism. Basically the last step before jail or a mental institution. The horrors I witnessed and also injuries/trauma I received would blow your mind. It isn’t for the faint of heart and it’s a lasting impact on you mentally. I lasted only 5 years. It’s insane the lack of support and treatment you get from administrators. I really praise those who last years and years.
If the UK gov is now getting rid of this 'outdated' mental health act to stop people with these serious behaviour disorders from going to jail... Where are they going to go? And who is meant to look after them?! Perhaps going to be left on the street with all the early release criminals, what could go wrong?
My cousin Dylan (paramedic in Wales) was stabbed on call when helping someone. Lucky he recovered but damn people who abuse first responders should be charged more.
If you attack these amazing beautiful people you should be locked up that’s it . Thank you for you service your kindness you are All absolutely loved by the people who really care ❤ 🙏stay safe x
I don't agree with that. If the patient is having a mental breakdown, if they have schizophrenia or something, it's not really their fault. They're not quite in control of themselves at that moment. For all we know the patient in this video might just have been in the middle of a psychotic break. It's not fair to say she shouldn't receive medical assistance because of this one incident. And even if she attacked them for no reason whatsoever, she should still receive medical help. That's what the Hippocratic Oath is for.
This is absolutely disgrace they don't get paid to take s**t they get paid to help people. And not been able to fight back or defend themselves is a disgrace. They should have to pay a massive fine which should go straight to staff, not couple hundred either that way thry may think about what they are doing
That’s absolutely heart wrenching. Something more needs to be implemented to protect the staff. This is why most people don’t spend their whole careers as paramedics, it’s just too stressful and they have to retire from it
One of the scariest things I have ever had to deal with was as crew aboard a pax ferry. We had a medical emergency so crew were at muster. In my muster section was a couple and the husband was a very nervous traveller. He worked himself up into a panic and things got out of control fast. I was in my early 20's, 6ft and in good shape. I had 2 deck crew around same size as me port aft that came to help when I shouted. The passenger was in his 60's, really slim and quite short. He was probably half my weight and he went through me like I wasn't even there. It took all 3 of us to subdue and physically carry him to the crew room so we could isolate him from the main cabin. Over 400 other pax aboard and panic can spread like wildfire on a ship especially given we were already dealing with an emergency. All we could do was literally sit on him with his arms pinned behind us until he ran out of fight. I got a bust nose and still have scars down my neck onto my chest from being scratched up. One of the deckies looked like he'd shoved his arms in a cage of feral cats. All 3 of us ended up in hospital along with the panicked guy and our original casualty who'd had a stroke. Someone in the grips of actual panic or having a mental episode is truly terrorfying. Lights are on but no ones at the wheel. Add the adrenaline dump they're potentially experiencing and it is genuinely scary how much damage a human being can do in a very short amount of time. NHS staff and paramedics, stay safe and thank you for everything you do 🤗
I was a paramedic for 10 years and this is what we all feared most. I’ve been hit before but it wasn’t like in this case where someone was yelling they wanted to kill us. Plus if they were threatening harm we could give a medication to get them to calm down. The scariest thing I’ve heard from a crew on the radio is when one of our crews was hit by a drunk driver going the wrong way on the interstate in North Carolina, US. They were ok only thanks the the EMT who was driving when he was able to turn the ambulance slightly so it wasn’t a complete head on. The drunk hit the front corner of the ambulance and the crew suffered minor injuries as well as the patient they were transporting. The drunk driver was hurt the worst and flown out. At another job before I started working there they had a paramedic shot in the chest when she was trying to get to help another patient. She survived but it was really bad. My worst call in terms of violence was from an inmate at the prison who was overdosing. He was unresponsive when we got there and it took rounds of Narcan to reverse the drug. When he woke up he woke up swinging and kicking and thankfully we had a guard in the back with me and there was another in the car behind us. In the ER I was on one leg, my partner on the other while he k irked us in the air and a nurse on each arm and a guard had the inmate in a very strong headlock. It was very bad. The patient who OD was in prison for 2nd degree murder and about to get out. They offered to let us file charges but I didn’t want to of this was going to keep him locked up. I also found his drug he apparently OD on. He did a terrible job of hiding it under his pillow and I handed it to law enforcement at the hospital.
Absolutely no person going to the aid of another should ever be assaulted. People may have a mental health condition but It is still totally not acceptable.
Not to defend the person attacking paramedics, but as someone with mental health conditions at times you can't help your reactions. I've lashed out while having panic attacks and flashbacks, the flashback actually made it where I didn't even know where I was or if the person I was fighting was real.
You need to understand that you’re basically saying it’s no excuse if they have a medical condition causing them to act in a way that they are not in control of if you’re still going to blame the person you do not understand this
They could be delusional, unfortunately, people who have mental health problems, sometimes, don't know what they're doing, they may believe that they are being attacked, they may believe that they are being invaded by aliens, the brain works in weird ways. Realistically, we don't know a lot about the brain and how things happen, yes, there is a lot of research but you can't check the chemicals of a brain in situ whilst someone is still alive. This clip and media in general don't show the reasons for things, they just show that they happened. It's to get people talking and speculating when really it should be educating a lot more.
As a paramedic my worst call in terms of violence was from an inmate at the prison who was overdosing. He was unresponsive when we got there and it took rounds of Narcan to reverse the drug. When he woke up he woke up swinging and kicking and thankfully we had a guard in the back with me and there was another in the car behind us. In the ER I was on one leg, my partner on the other while he k irked us in the air and a nurse on each arm and a guard had the inmate in a very strong headlock. It was very bad. The patient who OD was in prison for 2nd degree murder and about to get out. They offered to let us file charges but I didn’t want to of this was going to keep him locked up. I also found his drug he apparently OD on. He did a terrible job of hiding it under his pillow and I handed it to law enforcement at the hospital.
My colleague is a paramedic and he tells all newcomers: *learn self-defence* . No joke. In this job, you gotta expect the unexpected and that includes violence, even against the people trying to help.
Paramedics (and other medical staff) already have one of the toughest jobs out there for rubbish pay, they're only in the job to help people because they're kind, compassionate and they care about others (certainly not to get rich!) and to have patients like this attack them is just horrendous. Why did the patient call them in the first place if they didn't want help?
I work in an emergency department in central london and the amount of times we have to call security because of issues like this and patients trying to assault staff is crazy. Its horrific to see.
all emergency service personal should have regular self defence training and have police nearby within a minute of the location. even as a male when I was on the ambulance we got assaulted and i always feared for all female crews even if the patient/suspect was female.
Actually, the panic button across all emergency services, does that, very disappointing to see how slow the ambulance service is at responding to it. They all have GPS tracking so find it and send help, don't sit there just listening for crying out loud....
WAY too long for them to react, and not nearly enough resources sent. Here you get basically a first alarm fire response, along with police. So you get about 20 people responding NOW.
@@zombieoutbreakprodalso it’s a tv show, they included multiple shots you don’t know how long that actually took. Editors could have spliced reactions etc for audience viewing.
What a terrifying and horrible situation for everyone involved. I'm glad that they weren't seriously injured. But I don't think that two females whether ambulance drivers or police officers should ever be together. They just aren't strong enough.
@@debrakleid5752 still not as strong as men. And because of that, situation like this happen. I can't tell you how many videos I've seen like this where the female cop is essentially useless and has to wait for a male cop to arrive.
Of course I agree absolutely with everyone on how awful this is I just can't help but feel it's kind of unnecessary to broadcast it to all paramedics? I get the theory behind it kind of but only the dispatchers really need to hear you don't really need to cause distress for every ambulance crew; they don't even know where the other crews are or anything so it doesn't make sense to just broadcast that and cause mass panic/distress
Our medical professionals get assaulted all the time so sad, there is a moral standard we should all hold ourselves too sure you can disagree with police push back on them that's your right too be treated fairly but its always been the rule you never hurt medical or fire service people their soul job is too help and protect you regardless of who you are or circumstances and they too see them attacked is horrible they don't have too treat you and refuse treatment but they don't just proves too us how amazing these people are dealing with these people and mental situations and then we call them evil for striking for better pay ridiculous.
As a 111 clinician, I obviously don’t work in the switchboard role but I just don’t understand why the entire paramedic crews have to be made to listen into that which will traumatise everyone and then be expected to carry on with your job for the day??
The emergency button gives the crew an immediate voice to control rather than requesting to speak and waiting for a call back. It's the fastest way to broadcast an emergency.
I know that Police in New Zealand are now not attending to mental health call outs, that don't have immediate life threatening consequences, or to deal with criminal elements. Otherwise that'll be dealt with other services.
What's the idea behind broadcasting the radio of those in trouble? Like how does it help for the other crews to hear it? Genuine question, not trying to be difficult and I'm sure uthw powers that be know what's best practice. Just trying to get an understanding.
These are both young petite girls as a team; nothing they can do themselves during a physical attack like that, so terrifying. Being suddenly pushed and shoved around; they are so strong to have gone through it unharmed. I hope that they are allowed to carry some protection like mace or a tazer in future and get some therapy to recover.
people who are willing to get helped then they just give an ok to the health officals and get helped and people who dont want help and the officals force them then thats what happens unfortunate out bursts . i would say in this video a mistake was made by medics. the victim chamged their mind and the medics acted not the right away. the victim changes their mind let them go . thats what i do let them go if they dont want to recieve treatment
Did you miss the part of the video where the paramedic stated the door had been open for about 5 secs before they were attacked?? And that they are super cautious as a rule and aware of their own safety on previous jobs? Don’t think they overstayed their welcome! Even left their equipment behind when they were able to flee
People here need to understand that in many cases paramedics are assaulted because someone is experiencing mental health crisis so a lot of these comments saying how these people should be left to die and that simply unfair because these people cannot control what is happening and they need medical care, however that does have to be something done about the way it’s happening
mental health or not there is right and wrong attacking the people trying to help you is not the answer. I know if I was in the situation I would leave the house and refuse to treat them until the police have arrived
@ so just because they may be suffering mental health issues you think this behaviour is acceptable?? The paramedics were never made aware of any mental health issues so police were never sent in the first place they were called for someone with chest pains??
@ it’s not saying the behaviour is okay. It’s simply saying they cannot control it or make any decision to how they are acting therefore if you say the behaviour is unacceptable you punish the person for a medical condition which is not right they are currently exploring alternative approaches to the scenarios, but the police will likely cause further injury to the person although at this point they will likely be required. It makes it seem like you want charges against them.
@ so if I needed an ambulance and was in pain and the paramedics turned up and I lashed out because of physical pain I would be arrested and charged with assault. If the ambulance crew have turned up and no one has made them aware that this person is dangerous and the paramedics have been attacked because of someone else’s actions then yes I agree they should be charged. Like I said there was no mention of mental health before they turned up these paramedics had a job to do which was the help someone with chest pains.
I'm a woman who try to be as independent as possible BUT I don't understand why they have crews made only by women. I perfectly know that they are as capable as men, but they (we) are more subjects to assault and fiscally weaker. I think mixed crews would be safer, I don't know... those two poor girls are very young and petite and we know that people is crazy. In my country too (Italy) there is an escalation of violence against doctors, nurses, paramedics... 😢
In my country there's a supposed desperate need for "strong bodies"(Men) to supervise health visits and the like, and be there for the safety of the carer. I've personally thought of doing that kind of work myself, given that I'm built like a shed and have experience with mentally challenged family members. But then I remember the leftoid clown world we live in... our current-day zeitgeist... and I lose all interest.
Very Dangerous, so everyone in the city has to wait for the event to be over before another ambulance can be dispatched to someone who actually wants them to show up? We know you are having a medical emergency, please wait while a crew is done with their emergency, then we can get an ambulance to you. Please hold.
One crew was tied up getting assaulted and the other crews were either too far away or with other EMERGENCIES. Wow so many rude people commenting and getting feisty. The other crews listening and available can go to other calls.
Anyone would think there’s a murder going on. Get real. I suppose the general public will get sucked in. Can’t believe the bird in the ambo almost in tears. How embarrassing for me who did this job without all this nonsense
@@114thtruckbuilder9 The ones on the road don't know where the crew are. Only the dispatchers know this, and if you pay attention to the video properly you will see a second vehicle is sent.
Typically a Team Leader or Incident Response Officer would get called to the Incident to attend with Police...IRO makes the decision whether more Ambulances are needed or not
What’s it got to do with the other paramedics? It’s a police matter. What an incredibly stupid idea. The paramedics need to focus on the job at hand not worry about other teams on different jobs. This needs to change immediately!
The police vehicles and they have been further away than another ambulance so it’s up to the control centre to decide where sending that resource is worth it or not whether they knew someone was being pushed out a window would play if it was multiple stories that definitely being a immediate risk to life and they would likely send an ambulance anyway in case of a person fell out of the window
@@Josh-wu7kzIf you read the policy sending any and all aid available in a reasonable vicinity is vital. As it stands you send someone to help them if the police will take longer then that person. If you would like to be in that situation and know your alone until the police 10-20 minutes away arrive go for it, tell them not to help you. But they did what the policy says, and sent aid, it's called being human. Try it yourself and have compassion instead of being so thick to understand they must work as a team.
@@Josh-wu7kz the issue is if you keep this job up too long without a break you will break. You will quit this job because you cannot cope. Also there are other staff that will be working then it’s not simply I’m on holiday so people are dying. It’s I’m on holiday so someone else’s working.
@@Josh-wu7kz Prior to getting to an incident there really isn't anything to think about (beyond getting there safely). Stressing about what they might find when they get there is just stress and bad for their health. Being "relaxed" and running through the drills they trained for, is actually likely to result in *fewer* mistakes and better outcomes. On the other hand, thinking about "how they are going to save the patient" enroute increases the risk that they arrive stressed with preconceived assumptions.
To all the paramedics and drivers out there I'd just like to say a huge thankyou cos whenever my ol' mum needs an ambulance she's treated with the utmost care and consideration. You all do a wonderful job ❤
This sucks, these people are there to help you ffs.
yeah but some peopel are having a mental health crisis, not an exc use though, being a doctor myself, my child will never ever ebcome a poaramedic or doctor , never
it sucks that sometimes most people cant help with their mental health
@@Sc4rit made me sad your comment - if it wasn’t for a whole team of medical professionals like you, I’d be dead.
I can never repay that debt but show my complete admiration to people like you.
With all respect, I hope your son/daughter goes against your wishes but just in this - we need doctors.
@@iSniper_Queenneither can people help their hatred for this country and it’s people
@@Sc4r i understand your concern but if your child does ever want to be a paramedic or doctor, and theyre really sure about it, i think you should let them
My heart breaks when they said it part off the job no one deserves to be hurt or get attacked especially when they trying to help ppl my heart goes to u all xxx
I gonna use a bit of a simily here. But imagine you're a veterinary nurse or veterinarian. And you have this dog that's in pain. This dog doesn't know you and doesn't know what you are doing. It's in pain and you might have the best of intentions towards this dog. Are you 100% certain you won't get bitten. And would that risk of biting stop you from wanting to help that dog
Sometimes a human being is like a dog. They are in pain, they are confused and they don't know what is happening. So they will lash out. They might be the nicest most friendly person on earth when they are well.
Pain changes people.
This is heartbreaking to me 💔
Out of all the professions they could choose, they choose to help!!! And they are being assaulted for it.
I feel so sorry, but so thankful for their service at the same time.
I’m a nurse. I’ve been assaulted many times. Kicked in the back, scratched, spat on, someone tried to bite me.
A colleague was cornered in a room and her face was smashed in from a visitor. Her eyes swollen shut and bruised. Her arm was messed up and needed surgery. Took three years to come back to nursing but she had to so nursing school courses to be able to return. All the hospital did was give nurses panic buttons.
It’s not like we can charge patients with assault. We can’t kick them out of hospital. It’s mad.
I respect nurses so much. Thank you for your service ❤
"It’s not like we can charge patients with assault."
Why not?
You can charge those who are alert. If they aren’t alert due to low oxygen levels than it won’t due anything. As a paramedic we had an inmate attack and they offered to let us charge him but after what he did they were pretty sure he wasn’t getting out on parole in a month.
yeah lots of companies strip you away with stuff so your in fact helpless
You can't charge patients with assault? Not sure about the law in the UK but over here in the Netherlands you can definitely charge an abusive patient with assault.
Why do we have to put up with this, jail is the only answer to assaulting any emergency services provider. I've been a Pararamedic for over 30 years, it's not a part of the job it's unacceptable!!
The issue is it involves mental health a significant portion for time even if you look at the statistics in a them being diagnosed with something after getting to the hospital that is really important to consider putting them in jail probably will not help
@@UKsystems It protects society, that's help enough.
@@krashd however it does not prison and notorious for making mental health conditions worse and they are quite full at the moment so the person would likely just be formally cautioned especially mental health comes into the equation and insanity defence can always be used sometimes it’s valid and sometimes it’s not but it will generally be put forward to the crown prosecution service before a trial to try and cancel it
I was a paramedic for 10 years and the worst I went through was an inmate from the prison who overdosed and was unresponsive. He also did a terrible job hiding the drugs too because I found easily under his pillow. It was in a pill bottle with the label ripped off and inside was a white substance that he watered down into a paste. I assume that’s what he OD on. It took 2 rounds of Narcan to wake up and breathe normally and as we were getting him out he was swinging violently and kicking. I think he was handcuffed but his legs not shackled which was a bad idea. After we got him inside I was on one leg, my partner on the other and a nurse whooping down each arm AND a guard had him in one hell of a headlock. He had been in the minimal security prison since he was so close to release for 2nd degree murder. Per the guards this would probably take away his chance at parole. They asked us if he wanted to press charges and we didn’t if this incident would keep him behind bars. Also there was a guard with me in the back of the ambulance and one driving behind us. Not the first time someone tried to smack us around
@@krashd It's not always mental health or drugs. Sometimes it very much is a systemic or neurological health issue that when treated allows the patient to return to normal. The patient has no idea anything happened. You cannot put people in jail for something they had zero control over. Talking about "protecting society" and putting people in jail for getting sick once they are well serves no purpose.
I know some of these people who attack our emergency services are mentally ill, but god, i have so much respect for all of them, the 3 main ones and the others that are sometimes forgotten about (RNLI, Mountain rescue for example).
My Granma isnt great right now and West Mids Ambulance service came out to her Monday and they were amazing, couldn’t ask for more wonderful people and to think that people get attacked just for helping you? Makes me sick to my stomach, so thank you Paramedics, Police, Fire service and everyone else working to help us. ❤
That unfortunately is a reality both in England and across the pond. There will be plenty of people who are grateful for the help, but then you always get the ones that are belligerent. I’m glad that the people who suffered the assault are OK.
Definitely. I’m across the pond in the US and have seen some nasty calls. I commented and I mentioned what happened when an inmate overdosed on who knows what it was since he watered it down to a paste that I found he had hidden under his pillow. Took 2 rounds of Narcan to wake him up and when he did he was swinging and it took 5 of us to restrain this scrawny inmate. One guard had him in a headlock. And he was still fighting with my partner and I each on one leg and a nurse on each arm. He was in prison for 2nd degree murder and about to get out.
I think most cases of this happening are from people with mental health issues. When someone goes through psychosis, it is typically the ambulance crew called. My sister works in a mental health ward, and these people can act violent and abnormal for days, until the psychosis passes. Once it has, they're a completely normal person. It sounds awful to go through, and for anyone trying to help them.
Violence is not part of your job, brought me to tears hearing her cries for help
There should be a security member with paramedics for this sort of thing. 728 cases of assault is appalling! Who expects to go to their job and be assaulted by the very ppl they are trying to help!!
Nobody should have this as part of their job description, so sad and upsetting.
Anyone who attacks these people should just be left without help
The issue is in many cases they have a medical condition causing them to act like this
@ causing or excusing?
@@jackdayson when is the psychiatric condition in a lot of cases? The person does not want to do it still does it in a lot way if they physically cannot stop. That is causing it.
They could hurt someone else
Sounds like a mental health issue
Her plea for help broke my heart 💔😢
Thank you Paramedics. You are appreciated by the majority - I am so sorry that your crew have had to deal with this. Sick sick people doing this and it's never okay.
To all our paramedic thank you for your service you guys are heros and I'm always inspired team LAS. In the future i hope to be a paramedic ❤❤
Kudos to the 911 operator for staying so calm.
999.
@@anthonyfromcanada 112
Violence is not "part of the job" and that attitude needs to be removed from Healthcare, immediately.
I mean. I don't condone it
But you have to realise that many of these people are under the largest amount of stress in their lives. And the are acting out of instinct. Plus mental health issues can make people lash out.
There should always be protocols in place to protect crews in case of this.
It is tough when you're dealing with the public. It shouldn't be, but even in a utopia you'll get the occasional nut job. Saying "it's not part of the job" is just turning a blind eye to the problem. Better to prepare staff for this than ignore the issue.
@@jasonwatts3920 in a utopia you wouldn't need paramedics at all tho
@TheWeepingDalek no justification for violence. Do not normalize it. It is unacceptable at all times. I am tired of me and my colleagues being assaulted while others justify the assault or assign blame to the victim.
Agree!
Anyone, who attacks/assaults a paramedic, should be banned for life from all NHS services!
Thats my cousin, absolutely heartbreaking when being told what happened to her, especially when she now lives in the uk and we live in australia
Do you know if she’s ok?
@ Yeah she recovered well but was shaken for a bit which is expected
@ aw I’m glad bless her. Emergency services are heroes 🖤
What a sick world!
Alcohol and drugs, it's the biggest cause. I work in the nhs and trust me the horrible patients we have to deal with, it's even scary taking blood pressure and blood tests, because the patients are so rude and feel like that they own us
Respect to you. What's your job in the NHS.
I've noticed that, its always smackheads and drunks getting picked up by paramedics or hanging around A&E. Its disgusting.
It’s truly upsetting what is expected of all healthcare and civil service workers. I worked in a facility that housed people with behavioral disorders and autism. Basically the last step before jail or a mental institution. The horrors I witnessed and also injuries/trauma I received would blow your mind. It isn’t for the faint of heart and it’s a lasting impact on you mentally. I lasted only 5 years. It’s insane the lack of support and treatment you get from administrators. I really praise those who last years and years.
If the UK gov is now getting rid of this 'outdated' mental health act to stop people with these serious behaviour disorders from going to jail... Where are they going to go? And who is meant to look after them?! Perhaps going to be left on the street with all the early release criminals, what could go wrong?
It shouldn't be part of the job!! Your there to help them ❤❤❤
My cousin Dylan (paramedic in Wales) was stabbed on call when helping someone. Lucky he recovered but damn people who abuse first responders should be charged more.
Heart is in my mouth and difficulty breathing just listening to this. OMFG. How shaken all the other crews must be too
That was really hard to watch 😢
If you attack these amazing beautiful people you should be locked up that’s it . Thank you for you service your kindness you are All absolutely loved by the people who really care ❤ 🙏stay safe x
God bless the kind, empathetic souls that volunteer to help the weak and needy.
In South Africa there are places that emergency services cannot even go into without a police escort.
Why would people want to hurt the people that are there to help them, so sad, this should NEVER happen.
People who assault paramedics, firefighters and police like this should be banned from help from ambulance and stuff
It’s a difficult job for paramedics and they have to be cautious with these patients because you never know
I don't agree with that. If the patient is having a mental breakdown, if they have schizophrenia or something, it's not really their fault. They're not quite in control of themselves at that moment. For all we know the patient in this video might just have been in the middle of a psychotic break. It's not fair to say she shouldn't receive medical assistance because of this one incident. And even if she attacked them for no reason whatsoever, she should still receive medical help. That's what the Hippocratic Oath is for.
This is absolutely disgrace they don't get paid to take s**t they get paid to help people.
And not been able to fight back or defend themselves is a disgrace. They should have to pay a massive fine which should go straight to staff, not couple hundred either that way thry may think about what they are doing
That’s absolutely heart wrenching. Something more needs to be implemented to protect the staff. This is why most people don’t spend their whole careers as paramedics, it’s just too stressful and they have to retire from it
Heart wrenching
We don't deserve hero's like this
One of the scariest things I have ever had to deal with was as crew aboard a pax ferry. We had a medical emergency so crew were at muster. In my muster section was a couple and the husband was a very nervous traveller. He worked himself up into a panic and things got out of control fast. I was in my early 20's, 6ft and in good shape. I had 2 deck crew around same size as me port aft that came to help when I shouted. The passenger was in his 60's, really slim and quite short. He was probably half my weight and he went through me like I wasn't even there. It took all 3 of us to subdue and physically carry him to the crew room so we could isolate him from the main cabin. Over 400 other pax aboard and panic can spread like wildfire on a ship especially given we were already dealing with an emergency. All we could do was literally sit on him with his arms pinned behind us until he ran out of fight.
I got a bust nose and still have scars down my neck onto my chest from being scratched up. One of the deckies looked like he'd shoved his arms in a cage of feral cats. All 3 of us ended up in hospital along with the panicked guy and our original casualty who'd had a stroke.
Someone in the grips of actual panic or having a mental episode is truly terrorfying. Lights are on but no ones at the wheel. Add the adrenaline dump they're potentially experiencing and it is genuinely scary how much damage a human being can do in a very short amount of time.
NHS staff and paramedics, stay safe and thank you for everything you do 🤗
That sounds terrifying. Glad you were all all right. Hope your original patient was, too.
The bloody worlds standards and moral landscape has gone backwards, things such as this should never happen.
I was a paramedic for 10 years and this is what we all feared most. I’ve been hit before but it wasn’t like in this case where someone was yelling they wanted to kill us. Plus if they were threatening harm we could give a medication to get them to calm down. The scariest thing I’ve heard from a crew on the radio is when one of our crews was hit by a drunk driver going the wrong way on the interstate in North Carolina, US. They were ok only thanks the the EMT who was driving when he was able to turn the ambulance slightly so it wasn’t a complete head on. The drunk hit the front corner of the ambulance and the crew suffered minor injuries as well as the patient they were transporting. The drunk driver was hurt the worst and flown out.
At another job before I started working there they had a paramedic shot in the chest when she was trying to get to help another patient. She survived but it was really bad.
My worst call in terms of violence was from an inmate at the prison who was overdosing. He was unresponsive when we got there and it took rounds of Narcan to reverse the drug. When he woke up he woke up swinging and kicking and thankfully we had a guard in the back with me and there was another in the car behind us. In the ER I was on one leg, my partner on the other while he k irked us in the air and a nurse on each arm and a guard had the inmate in a very strong headlock. It was very bad. The patient who OD was in prison for 2nd degree murder and about to get out. They offered to let us file charges but I didn’t want to of this was going to keep him locked up. I also found his drug he apparently OD on. He did a terrible job of hiding it under his pillow and I handed it to law enforcement at the hospital.
Awe that is horrible ❤😪
Hi darling I'm so sorry you got that you don't deserve that u r only helping thank you all of you 😢I'm in shock x
These paramedics get paid less that I got paid to look after museum collections. It's a disgrace
That is just so messed up someone assaulting paramedics who are there to help people
That made me tear up.. 😢
Absolutely no person going to the aid of another should ever be assaulted. People may have a mental health condition but It is still totally not acceptable.
Not to defend the person attacking paramedics, but as someone with mental health conditions at times you can't help your reactions. I've lashed out while having panic attacks and flashbacks, the flashback actually made it where I didn't even know where I was or if the person I was fighting was real.
You need to understand that you’re basically saying it’s no excuse if they have a medical condition causing them to act in a way that they are not in control of if you’re still going to blame the person you do not understand this
They could be delusional, unfortunately, people who have mental health problems, sometimes, don't know what they're doing, they may believe that they are being attacked, they may believe that they are being invaded by aliens, the brain works in weird ways.
Realistically, we don't know a lot about the brain and how things happen, yes, there is a lot of research but you can't check the chemicals of a brain in situ whilst someone is still alive.
This clip and media in general don't show the reasons for things, they just show that they happened. It's to get people talking and speculating when really it should be educating a lot more.
@@UKsystems I do but in those cases paramedics should not be going without support.
@@tassiegirl1991 right if you understand why you’re not going to say what you’re saying
Anyone who attacks paramedics doesn’t deserve their help.
What about the people who are doing this because I are experiencing a legitimate mental health crisis in this case? They need healthcare
Well done team did amazed job keep up good work x
There is no worse feeling while on duty than trying to get to a partner who pushes their emergency button and then stops responding
As a paramedic my worst call in terms of violence was from an inmate at the prison who was overdosing. He was unresponsive when we got there and it took rounds of Narcan to reverse the drug. When he woke up he woke up swinging and kicking and thankfully we had a guard in the back with me and there was another in the car behind us. In the ER I was on one leg, my partner on the other while he k irked us in the air and a nurse on each arm and a guard had the inmate in a very strong headlock. It was very bad. The patient who OD was in prison for 2nd degree murder and about to get out. They offered to let us file charges but I didn’t want to of this was going to keep him locked up. I also found his drug he apparently OD on. He did a terrible job of hiding it under his pillow and I handed it to law enforcement at the hospital.
Is that the new Ford ambulance??? at the start of the video
Yeah it is
This made me 😢
My colleague is a paramedic and he tells all newcomers: *learn self-defence* . No joke. In this job, you gotta expect the unexpected and that includes violence, even against the people trying to help.
You attack emergency services and you should just be straight to prison.
Why did I read PANIC ATTACKS, I was confused till the end
Paramedics (and other medical staff) already have one of the toughest jobs out there for rubbish pay, they're only in the job to help people because they're kind, compassionate and they care about others (certainly not to get rich!) and to have patients like this attack them is just horrendous. Why did the patient call them in the first place if they didn't want help?
I work in an emergency department in central london and the amount of times we have to call security because of issues like this and patients trying to assault staff is crazy. Its horrific to see.
Awful 😢 ppl become paramedics to save lives, they shouldn’t have to put up with getting assaulted 😢
all emergency service personal should have regular self defence training and have police nearby within a minute of the location. even as a male when I was on the ambulance we got assaulted and i always feared for all female crews even if the patient/suspect was female.
If paramedics get attacked, that person should never be able to recieve medical care again. Disgusting.
I thought this was a drama until I saw the Birds Eye view map 😬
what episode is this
God hopefully there ok x
Is the blonde paramedic Aussie?
She is it seems to me that Australia and Britain are in a recruitment war trying to recruit people from each other
Sounds like it yes
@@jamesevans938 Yes I’m wondering that too. Aussies moving here to work and Brits moving over there 😅
yes she is, i watched it when it was on, she'd been living here 2/3 years i believe
@@L0zzleYeah she does, her sister lives over there as well, she is my cousin and i was heart broken when my auntie told me what happened
Why do they broadcast it to other ambulance drivers? Surely it’s a distraction to them and there’s nothing they can do?
I've just asked similar. The paramedic even says it makes him feel helpless.
And the cop did bugger all
Actually, the panic button across all emergency services, does that, very disappointing to see how slow the ambulance service is at responding to it. They all have GPS tracking so find it and send help, don't sit there just listening for crying out loud....
It can't be part of the job the government need to make justice top priority and extremely heavy jail time
Send in PC Ruby Begum.
😂😂😅
WAY too long for them to react, and not nearly enough resources sent. Here you get basically a first alarm fire response, along with police. So you get about 20 people responding NOW.
It's London, nowhere near 20 people are avaliable.
@@zombieoutbreakprodalso it’s a tv show, they included multiple shots you don’t know how long that actually took. Editors could have spliced reactions etc for audience viewing.
What a terrifying and horrible situation for everyone involved. I'm glad that they weren't seriously injured. But I don't think that two females whether ambulance drivers or police officers should ever be together. They just aren't strong enough.
There are plenty of female teams that work just fine. I’ve had plenty of female partners over the course of 10 years. You would be surprised
@@debrakleid5752 still not as strong as men. And because of that, situation like this happen. I can't tell you how many videos I've seen like this where the female cop is essentially useless and has to wait for a male cop to arrive.
Of course I agree absolutely with everyone on how awful this is
I just can't help but feel it's kind of unnecessary to broadcast it to all paramedics? I get the theory behind it kind of but only the dispatchers really need to hear you don't really need to cause distress for every ambulance crew; they don't even know where the other crews are or anything so it doesn't make sense to just broadcast that and cause mass panic/distress
39% increase in one year doesn't just happen. Is anyone trying to figure out why??
No way you could have live in Northern Ireland at the height of The Troubles when our people were being killed in the land
Our medical professionals get assaulted all the time so sad, there is a moral standard we should all hold ourselves too sure you can disagree with police push back on them that's your right too be treated fairly but its always been the rule you never hurt medical or fire service people their soul job is too help and protect you regardless of who you are or circumstances and they too see them attacked is horrible they don't have too treat you and refuse treatment but they don't just proves too us how amazing these people are dealing with these people and mental situations and then we call them evil for striking for better pay ridiculous.
Can you staff one male with one female? With possibly one of them be trained in some sort of restraint defensive training?
With the aggressive patient being charged with assault of a first responder afterward.
As a 111 clinician, I obviously don’t work in the switchboard role but I just don’t understand why the entire paramedic crews have to be made to listen into that which will traumatise everyone and then be expected to carry on with your job for the day??
The emergency button gives the crew an immediate voice to control rather than requesting to speak and waiting for a call back. It's the fastest way to broadcast an emergency.
Why add so many high pitch noises and odd clicking's.
I know that Police in New Zealand are now not attending to mental health call outs, that don't have immediate life threatening consequences, or to deal with criminal elements. Otherwise that'll be dealt with other services.
Heartbreaking emergency services are being attacked like this trying to help people. Glad nothing serious happend on this one though
Why did the patient attack the paramedics?
It is no part of the job
What's the idea behind broadcasting the radio of those in trouble? Like how does it help for the other crews to hear it?
Genuine question, not trying to be difficult and I'm sure uthw powers that be know what's best practice. Just trying to get an understanding.
Assault to paramedics, nurses, firemen, etc. should be sentenced with life in prisons.
These are both young petite girls as a team; nothing they can do themselves during a physical attack like that, so terrifying. Being suddenly pushed and shoved around; they are so strong to have gone through it unharmed. I hope that they are allowed to carry some protection like mace or a tazer in future and get some therapy to recover.
one of the paramedics sound Australian?
🙏
people who are willing to get helped then they just give an ok to the health officals and get helped and people who dont want help and the officals force them then thats what happens unfortunate out bursts . i would say in this video a mistake was made by medics. the victim chamged their mind and the medics acted not the right away. the victim changes their mind let them go . thats what i do let them go if they dont want to recieve treatment
Did you miss the part of the video where the paramedic stated the door had been open for about 5 secs before they were attacked?? And that they are super cautious as a rule and aware of their own safety on previous jobs? Don’t think they overstayed their welcome! Even left their equipment behind when they were able to flee
Mental health or drug abuse? Lots of times drug abuse is mistaken for mental health issues or cause "so called" mental health issues.
If you attack public / emergency service workers it should be a full term prison sentence.
the fact they can’t even defend themselves is crazy to me.. like they can lose their jobs if they do. its sick. strong FR tho.
Anyone can defend themself, you only lose your job if you go beyond self defence.
Broadcasting audio to all crews in an emergency seems like a way to expose people (who can’t do anything to help) to vicarious trauma?
People here need to understand that in many cases paramedics are assaulted because someone is experiencing mental health crisis so a lot of these comments saying how these people should be left to die and that simply unfair because these people cannot control what is happening and they need medical care, however that does have to be something done about the way it’s happening
mental health or not there is right and wrong attacking the people trying to help you is not the answer. I know if I was in the situation I would leave the house and refuse to treat them until the police have arrived
@ you don’t understand this topic right and wrong cannot be distinguished by the person in this scenario
@ so just because they may be suffering mental health issues you think this behaviour is acceptable?? The paramedics were never made aware of any mental health issues so police were never sent in the first place they were called for someone with chest pains??
@ it’s not saying the behaviour is okay. It’s simply saying they cannot control it or make any decision to how they are acting therefore if you say the behaviour is unacceptable you punish the person for a medical condition which is not right they are currently exploring alternative approaches to the scenarios, but the police will likely cause further injury to the person although at this point they will likely be required. It makes it seem like you want charges against them.
@ so if I needed an ambulance and was in pain and the paramedics turned up and I lashed out because of physical pain I would be arrested and charged with assault. If the ambulance crew have turned up and no one has made them aware that this person is dangerous and the paramedics have been attacked because of someone else’s actions then yes I agree they should be charged. Like I said there was no mention of mental health before they turned up these paramedics had a job to do which was the help someone with chest pains.
I'm a woman who try to be as independent as possible BUT I don't understand why they have crews made only by women. I perfectly know that they are as capable as men, but they (we) are more subjects to assault and fiscally weaker. I think mixed crews would be safer, I don't know... those two poor girls are very young and petite and we know that people is crazy. In my country too (Italy) there is an escalation of violence against doctors, nurses, paramedics... 😢
In my country there's a supposed desperate need for "strong bodies"(Men) to supervise health visits and the like, and be there for the safety of the carer. I've personally thought of doing that kind of work myself, given that I'm built like a shed and have experience with mentally challenged family members. But then I remember the leftoid clown world we live in... our current-day zeitgeist... and I lose all interest.
😢 why weren’t the police sent?
Did you watch the video? Police literally restrain the patient.
diversity is our strength
Very Dangerous, so everyone in the city has to wait for the event to be over before another ambulance can be dispatched to someone who actually wants them to show up? We know you are having a medical emergency, please wait while a crew is done with their emergency, then we can get an ambulance to you. Please hold.
Don't go making stuff up, Kev.
One crew was tied up getting assaulted and the other crews were either too far away or with other EMERGENCIES. Wow so many rude people commenting and getting feisty. The other crews listening and available can go to other calls.
These guys are literally the only NHS workers who earn every penny they make. Overpaid doctors and nurses could learn a thing or 2 from these guys
Anyone would think there’s a murder going on. Get real. I suppose the general public will get sucked in. Can’t believe the bird in the ambo almost in tears. How embarrassing for me who did this job without all this nonsense
Rather than sit there if your free........
Their job is as an emergency call handler. Their job is to dispatch the ambulances that are needed to manage the incident.
This maybe so 👏🏼.what's the excuse for the ones on the road? 🤔
@@114thtruckbuilder9 The ones on the road don't know where the crew are. Only the dispatchers know this, and if you pay attention to the video properly you will see a second vehicle is sent.
@114thtruckbuilder9 not sure. Maybe it's their protocol when an incident occurs to wait nearby in case they're needed. Maybe you could look it up.
Typically a Team Leader or Incident Response Officer would get called to the Incident to attend with Police...IRO makes the decision whether more Ambulances are needed or not
What’s it got to do with the other paramedics? It’s a police matter. What an incredibly stupid idea. The paramedics need to focus on the job at hand not worry about other teams on different jobs. This needs to change immediately!
The police vehicles and they have been further away than another ambulance so it’s up to the control centre to decide where sending that resource is worth it or not whether they knew someone was being pushed out a window would play if it was multiple stories that definitely being a immediate risk to life and they would likely send an ambulance anyway in case of a person fell out of the window
Oh yeah, how dare they worry about their colleagues safety.
@@molly26189 🤦♂️ you completely missed the entire point. Their job is to care for their patient not their colleagues. You are really thick.
@@Josh-wu7kzIf you read the policy sending any and all aid available in a reasonable vicinity is vital. As it stands you send someone to help them if the police will take longer then that person. If you would like to be in that situation and know your alone until the police 10-20 minutes away arrive go for it, tell them not to help you. But they did what the policy says, and sent aid, it's called being human. Try it yourself and have compassion instead of being so thick to understand they must work as a team.
“So what are you doing on your holidays”? People are dying, have some bloody respect!!!
Sometimes paramedics have to ask things like that to each other because dying is part of the job they see it quite often
@@UKsystems yes but if they don’t care about the patient dying then they might as well have a different job.
@@UKsystems no wonder people are dying if they aren’t thinking about how they are going to save the patient.
@@Josh-wu7kz the issue is if you keep this job up too long without a break you will break. You will quit this job because you cannot cope. Also there are other staff that will be working then it’s not simply I’m on holiday so people are dying. It’s I’m on holiday so someone else’s working.
@@Josh-wu7kz Prior to getting to an incident there really isn't anything to think about (beyond getting there safely). Stressing about what they might find when they get there is just stress and bad for their health. Being "relaxed" and running through the drills they trained for, is actually likely to result in *fewer* mistakes and better outcomes. On the other hand, thinking about "how they are going to save the patient" enroute increases the risk that they arrive stressed with preconceived assumptions.