I just subscribed to your channel.. I also ordered a Brother Scan N Cut yesterday and I can't wait for it to get here on Saturday which is three days away.. Yay..
This to me is the best of the best out here I have study silhouette I have an old Cricut Expression, to me as a person who loves Art design and sewing this Scan N Cut 2 especially the 650 model is premium just wonderful. I can't afford one now but as soon as I can I am buying this. I have already sold my friend (my little pink cottage) here on You Tub to purchase one. She got it for Christmas this year she did not know about them until I told her about this. Her education is in Art Graphic design. I highly recommend you ck her out she is going to do but nominal things with this machine! Can't wait!!!
@@BrotherSews Thank you for the reply. I am still scared to start the machine. If I do something wrong and screw up the machine. Also during the set up, the screen on the scanNcut asks for activation code, I do not have the card that is mentioned in the videos, where and how to get the activation code? I registered online, but no where I saw activation code.
I bought the Brother ScanNCut2 last year in April or May 2017 through HSN. When I got it I didn't open it until now but my machine doesn't have the tool holder for the tools. Didn't come with the fabric contact sheet the green ones but only the standard mat and as for the pens it only came with 1 small red & 1 small black. It did come with a universal pen holder and I paid 399.00 for it.
@@BrotherCraftsUSA we got the universal pen holder. It’s the detachable tool holder that supposedly goes behind the monitor (?) that wasn’t included. I cant find this anywhere online either.
Julie when I got my brother scan an cut 2 I didn't get the removable tool holder also I didn't get the pen holder but did get the pens and last but not least I didn't get the wireless card, they only sent me one mat, please tell me how I should get these items, thank you Jeni
May I ask if you really think that the SDX1200 is better than the previous models apart from the obvious differences? In South Africa Brother tells all their agents to only promote the selling of the new Brother. They are told to tell customers that all other models are discontinued. Is that true?
Thanks for all your great videos Julie. Just got my scan n cut. Have no idea why, but when I get it to read a stamped image or I just try to cut a stored pattern it moves to the right of my mat around the 8 and 10 mark and puts a quick slice on my mat before it returns to my pattern to cut. Is this normal?
Hi Julie, I got my scan and cut 2 a year ago and have yet to use it. I am a card maker and I was wondering what mat to use for 80-140 lbs card stock. I was told that they just stop making the medium tack mats. My friend used the machine for fabric and both mats are not sticky do you have a recommendation to clean them? Thanks in advance for the help. Have a great day!
I got mine and thought that there was no accessories, just the mat. I told create and craft then watched this and they were in the boxx under the machine which I thought was just packaging. Anyway still no pens so I hope that they will come after the email I sent.
Hi there. I ordered a scan n cut two on eBay. It still has the packaging on it, but does not have a mat, pen, instructions or anything. The only thing included is a blade and blade holder. The listing did not say that none of these things were included. I paid almost $250 for this. The shop doesn't accept returns. What should I do
Hi Julie I just unboxed my scan n cut 2 and my display screen does not stay in the upright position. It will lock in place but falls back down at the slightest movement. Even when I am just touching the screen to use it. Any suggestions? I don't think this is supposed to happen.
hello Julie! I apologize for the inconvenience . I received a gift two years ago a brother scanner machine2 .. and only now I have unpacked it but it does not work. where could i fix it. It's new. I'm in Ireland. I received it from a friend in America. Please can you help me. thank you very much .
Just how tiny does this machine cut? I need to cut out tiny little paper leaves 1/4” to 1/2”. Will the Scan and Cut cut that small and keep the details? Also, Does the SnC require any continuous supplies to replace/ purchase such as mats or cutting blades?
I just unboxed my ScanNCut and it didn't come with the markers and it definitely didn't come with the applique mat Julie mentioned. I only got 1 mat and I can tell it's been used as there were all kinds of cutting marks on it and it is also very dirty. I don't think I'm going to keep it though. I bought mine at Amazon; first disappointment.
Julie please read all, need help. I have the scan n cut2 cm350. I lost my Wi-Fi activation card code sometime around when we moved. I Didn’t use that on day 1 because I like to use a usb cable. My machine failed to be able to read usb and a flash later, I’m not sure why maybe due to an update, IDK. I solved not reading the usb cable and flash card a couple years ago with the help of a second brother cutting machine tech. She led me in solving the not able to recognize my usb cable and flash/thumb stick. Well a bit back I had to have my pc wiped and os reinstalled. Again my much loved scan n cut 2 could no longer recognize the same usb cable and flash . I understand my scan n cut2 is no longer supported. But WHY DID BROTHER REMOVE OR MOVE THE LINK THAT SOLVED THE USB ISSUES MOST OR ALL OF BROTHER BRAND PRODUCTS HAVE WITHOUT ABILITY TO READ OUR WORKABLE USB DEVICES??? I don’t have funds available to pay for true solvable help if available somewhere within brother. Fixable link that’s been removed would help. My snc2 is like new workmanship if not for not recognizing usb etc failures
I have the cm650w model and use it for paper crafts. Is there a mat you would suggest? as the medium and standard mats lost their stick after the 2nd use.
hi name is mary im writing cause ive only had my scanncut for 6mos n i live it but lately my mat has been shifting causing me to go thur alot of waste paper wat causes it to shift n how can i stop
@@BrotherCraftsUSA I was just joking. All these people complaining they only got 2 pens and one mat make me laugh. They need to look at the box or instructions where it clearly states what's included.
Obviously Julie ordered extra pens and mats. Surprise! All you people were not ripped off, you are just stupid. Read the box! ACCESSORIES INCLUDED: STANDARD CUT BLADE HOLDER / STANDARD CUT BLADE / SPATULA / STANDARD MAT 12" X 12" / 2 COLOR PEN SETS (BLACK AND RED) / PEN HOLDER / TOUCH PEN.
So I finally opened my scan-n-cut cm350 after being in a box in a corner for 2 years (YES, I KNOW- shame on me). Anyway- I searched Julie’s videos trying to figure out how everyone stored their stylus (because I know that I’m going to lose that quick!) because I also did not get a tool tray which she mentioned. I don’t see where I can even get one online… it’s not listed as an accessory on brother. Does anyone have a creative way of storing this without the tool tray? I’m thinking of putting a Velcro strip around the stylus top and attaching somewhere on the machine? Hate to ruin the aesthetic of the beautiful machine…. But don’t want to risk misplacing rage stylus.
Hi I got my parcel yesterday Scan n cut cm 350 bt it has damaged touch Seller didn't convince for this Nw m helpless pls suggest something or do u have any idea how to repair it
Hello, sorry to hear you had a damaged brother arrive. I just wanted to share with you, I've had a similar experience like yours with a purchase once, what I did was ended up emailing photo's I took of the damage on arrival, ( I kept a paper copy of these photo's too). This helped a lot toward getting a replacement machine ( more convincing proof for the company), hope this helps. HAVE A GREAT DAY.
Hi im hoping someone will help me with my problem in scan n cut,I want to cut decoupage ,so I got my sheet ready for printing in craft artist only to realise it cut out all the white parts of the flower,I did try direct on scan n cut same thing is happening,marching ants dont stay around the edge even though i have set to cut outside edge only,I have tried a different sheet and the background is black with flowers in the middle,and I got the edge all around on outside edge but when it scanned it was cutting the flowers in the middle,hope someone understands and can help please
Does everyone get the exact things in their box? I got the 350. But not no where near the stuff that was in your box.. No fabric support sheet for fabric cutting. No medium sticky mat. No wifi card. No applique sheets. Also my mat is super small!!
Do you have the CM350? It's what I have and I'm noticing after viewing this video that my machine didn't come with a tool tray! I went looking all over for it! The one that is shown here is the CM650 and comes with more extras and has a longer mat.
I am having a hard time finding where to order all the extras that did not come with my machine I only received the standard mat and I want the less sticky one, vinyl, fabric accessories and 12 x 24 mat. I would like to get it all from one place. Can anyone help? Also I am having a terrible time with settings and depth. I have watched other videos but... I use mostly paper, card stock and vellum. Thank you a lot for any help.
Deb Crauthers if you have the 350 model, it will not be able to load a 12x24" mat. I understand Michaels is supposed to carry the supplies now but have not seen it at my local Michaels.
(I am I got a white and black mat and I didn’t get a fabric contact sheet. Don’t I need the blue and white mat to cut things. And why it’s not everything in the box why do some people get more than one Matt and some people down
cristina jones this is the 650 model it has more in the box. I have the 350, this model (650)is the newest and top of the line. Have you looked at the website www.brother-USA.com/scanncut.
What???? Did I hear there is going to be a foiling starter kit? Why does it always seem like when it comes to technology in the u.s. It is coming on a slow boat from China...or should I say Japan 😞
Sally Semrau , this after all was an instructional video about a product that can Unleash Your creativity. if it was an instructional video on how to unclog your bathroom sink I could see ,but ,if she wants to sing in this video let her it's her video and she is creative.
I just received my S&C today. This video made it so easy to get the machine set up and ready to go. Thank you.
I just subscribed to your channel.. I also ordered a Brother Scan N Cut yesterday and I can't wait for it to get here on Saturday which is three days away.. Yay..
This to me is the best of the best out here I have study silhouette I have an old Cricut Expression, to me as a person who loves Art design and sewing this Scan N Cut 2 especially the 650 model is premium just wonderful. I can't afford one now but as soon as I can I am buying this. I have already sold my friend (my little pink cottage) here on You Tub to purchase one. She got it for Christmas this year she did not know about them until I told her about this. Her education is in Art Graphic design. I highly recommend you ck her out she is going to do but nominal things with this machine! Can't wait!!!
Thank you, this made it easy for me to set up.
@@BrotherSews Thank you for the reply. I am still scared to start the machine. If I do something wrong and screw up the machine. Also during the set up, the screen on the scanNcut asks for activation code, I do not have the card that is mentioned in the videos, where and how to get the activation code? I registered online, but no where I saw activation code.
I bought the Brother ScanNCut2 last year in April or May 2017 through HSN. When I got it I didn't open it until now but my machine doesn't have the tool holder for the tools. Didn't come with the fabric contact sheet the green ones but only the standard mat and as for the pens it only came with 1 small red & 1 small black. It did come with a universal pen holder and I paid 399.00 for it.
Me neither- and I was trying to figure where I was supposed to store the stylus so I wouldn’t lose it.
@@BrotherCraftsUSA we got the universal pen holder. It’s the detachable tool holder that supposedly goes behind the monitor (?) that wasn’t included. I cant find this anywhere online either.
Julie when I got my brother scan an cut 2 I didn't get the removable tool holder also I didn't get the pen holder but did get the pens and last but not least I didn't get the wireless card, they only sent me one mat, please tell me how I should get these items, thank you Jeni
May I ask if you really think that the SDX1200 is better than the previous models apart from the obvious differences? In South Africa Brother tells all their agents to only promote the selling of the new Brother. They are told to tell customers that all other models are discontinued. Is that true?
Thanks for all your great videos Julie. Just got my scan n cut. Have no idea why, but when I get it to read a stamped image or I just try to cut a stored pattern it moves to the right of my mat around the 8 and 10 mark and puts a quick slice on my mat before it returns to my pattern to cut. Is this normal?
I have the Scanncut 110, not wireless. Can you transfer svgs from your PC to the machine with a USB cable please
I have the cm100 and I'm loving it what's the difference in mine and the 2
Hi Julie, I got my scan and cut 2 a year ago and have yet to use it. I am a card maker and I was wondering what mat to use for 80-140 lbs card stock. I was told that they just stop making the medium tack mats. My friend used the machine for fabric and both mats are not sticky do you have a recommendation to clean them? Thanks in advance for the help. Have a great day!
I got mine and thought that there was no accessories, just the mat. I told create and craft then watched this and they were in the boxx under the machine which I thought was just packaging. Anyway still no pens so I hope that they will come after the email I sent.
Hi there. I ordered a scan n cut two on eBay. It still has the packaging on it, but does not have a mat, pen, instructions or anything. The only thing included is a blade and blade holder. The listing did not say that none of these things were included. I paid almost $250 for this. The shop doesn't accept returns. What should I do
I inherited a SnC 350CM. But I don't have a stylus. Can I order one or substitute a regular stylus?
I can't make the control panel stay up. I have read several times what to do. Can you tell me what to do or a video link?
Hi Julie I just unboxed my scan n cut 2 and my display screen does not stay in the upright position. It will lock in place but falls back down at the slightest movement. Even when I am just touching the screen to use it. Any suggestions? I don't think this is supposed to happen.
hello Julie! I apologize for the inconvenience . I received a gift two years ago a brother scanner machine2 .. and only now I have unpacked it but it does not work. where could i fix it. It's new. I'm in Ireland. I received it from a friend in America. Please can you help me. thank you very much .
i recently bought scan and cut brother machine but i don’t know the materials that i would use in cutting please tell me thank you😇
Just how tiny does this machine cut? I need to cut out tiny little paper leaves 1/4” to 1/2”. Will the Scan and Cut cut that small and keep the details?
Also, Does the SnC require any continuous supplies to replace/ purchase such as mats or cutting blades?
Brother Crafts USA wow, that’s tiny. I will be going with a tiny art work to the brother dealer, and have them show how it cuts. Thank you!
OK, so, you have to have special pieces to cut fabric that this video says comes with the mat, but ... mine didn't.
I just unboxed my ScanNCut and it didn't come with the markers and it definitely didn't come with the applique mat Julie mentioned. I only got 1 mat and I can tell it's been used as there were all kinds of cutting marks on it and it is also very dirty. I don't think I'm going to keep it though. I bought mine at Amazon; first disappointment.
hi did you get the product key for it for your purchase on Amazon?
Please where can I get some to buy am in Ghana today is my first time watching
Hello. I got the scan n cut 2 and I can't figure out how to download an image from Google to my brother. I need step by step. Please help. Thanks
Julie please read all, need help. I have the scan n cut2 cm350. I lost my Wi-Fi activation card code sometime around when we moved. I Didn’t use that on day 1 because I like to use a usb cable. My machine failed to be able to read usb and a flash later, I’m not sure why maybe due to an update, IDK. I solved not reading the usb cable and flash card a couple years ago with the help of a second brother cutting machine tech. She led me in solving the not able to recognize my usb cable and flash/thumb stick. Well a bit back I had to have my pc wiped and os reinstalled. Again my much loved scan n cut 2 could no longer recognize the same usb cable and flash . I understand my scan n cut2 is no longer supported. But WHY DID BROTHER REMOVE OR MOVE THE LINK THAT SOLVED THE USB ISSUES MOST OR ALL OF BROTHER BRAND PRODUCTS HAVE WITHOUT ABILITY TO READ OUR WORKABLE USB DEVICES??? I don’t have funds available to pay for true solvable help if available somewhere within brother. Fixable link that’s been removed would help. My snc2 is like new workmanship if not for not recognizing usb etc failures
We understand your frustration and would like to help. Please contact Brother Customer Service directly at:
www.brother-usa.com/support
is there a need for updating your machine. does it come with a usb cable to plug in your computer.
I have the cm650w model and use it for paper crafts. Is there a mat you would suggest? as the medium and standard mats lost their stick after the 2nd use.
hi name is mary im writing cause ive only had my scanncut for 6mos n i live it but lately my mat has been shifting causing me to go thur alot of waste paper wat causes it to shift n how can i stop
My box came with 5 mats and 20 pens, but no cutting machine. ☹️
@@BrotherCraftsUSA I was just joking. All these people complaining they only got 2 pens and one mat make me laugh. They need to look at the box or instructions where it clearly states what's included.
Obviously Julie ordered extra pens and mats. Surprise! All you people were not ripped off, you are just stupid. Read the box! ACCESSORIES INCLUDED: STANDARD CUT BLADE HOLDER / STANDARD CUT BLADE / SPATULA / STANDARD MAT 12" X 12" / 2 COLOR PEN SETS (BLACK AND RED) / PEN HOLDER / TOUCH PEN.
This is the most petty and funny comment ever.🤭
My scan and cut 2 didnt come with all this stuff. Why?
My box didn’t have some of these items. Bummer.
Hello Juli! If you don't mind I asking for help. Wher can I asking something about my machine 🤔
I did not get a card with mine. Whats up with that?
So I finally opened my scan-n-cut cm350 after being in a box in a corner for 2 years (YES, I KNOW- shame on me). Anyway- I searched Julie’s videos trying to figure out how everyone stored their stylus (because I know that I’m going to lose that quick!) because I also did not get a tool tray which she mentioned.
I don’t see where I can even get one online… it’s not listed as an accessory on brother. Does anyone have a creative way of storing this without the tool tray? I’m thinking of putting a Velcro strip around the stylus top and attaching somewhere on the machine? Hate to ruin the aesthetic of the beautiful machine…. But don’t want to risk misplacing rage stylus.
@@BrotherCraftsUSA So there is no separate tray that can be purchased to have a storage for the stylus?
Hi
I got my parcel yesterday
Scan n cut cm 350 bt it has damaged touch
Seller didn't convince for this
Nw m helpless pls suggest something or do u have any idea how to repair it
Hello, sorry to hear you had a damaged brother arrive. I just wanted to share with you, I've had a similar experience like yours with a purchase once, what I did was ended up emailing photo's I took of the damage on arrival, ( I kept a paper copy of these photo's too). This helped a lot toward getting a replacement machine ( more convincing proof for the company), hope this helps. HAVE A GREAT DAY.
Thats very confusing! Im terribly upset that I had no idea there was different models!!
Hi im hoping someone will help me with my problem in scan n cut,I want to cut decoupage ,so I got my sheet ready for printing in craft artist only to realise it cut out all the white parts of the flower,I did try direct on scan n cut same thing is happening,marching ants dont stay around the edge even though i have set to cut outside edge only,I have tried a different sheet and the background is black with flowers in the middle,and I got the edge all around on outside edge but when it scanned it was cutting the flowers in the middle,hope someone understands and can help please
Does everyone get the exact things in their box? I got the 350. But not no where near the stuff that was in your box.. No fabric support sheet for fabric cutting. No medium sticky mat. No wifi card. No applique sheets. Also my mat is super small!!
Do you have the CM350? It's what I have and I'm noticing after viewing this video that my machine didn't come with a tool tray! I went looking all over for it!
The one that is shown here is the CM650 and comes with more extras and has a longer mat.
Mine only came with one mat, not a variety.
The wifi card was optional, I do recall that.
Sandy Howard yes...mine only came with the 12x12 standard mat as well
Jami Skelton the one she has comes with more but it costs twice as much. I called around today to find one. The 650, not the 350
Hi what is the difference between scan n cut 2 CM 350 and the CM900?
Brother Crafts USA which is suited for Australia please!
Do the mats lose their stickers stickiness? If they do, can you spray them with a spray adhesive or should I order replacements?
Brother Crafts USA what brand might that be?
I am having a hard time finding where to order all the extras that did not come with my machine I only received the standard mat and I want the less sticky one, vinyl, fabric accessories and 12 x 24 mat. I would like to get it all from one place. Can anyone help? Also I am having a terrible time with settings and depth. I have watched other videos but... I use mostly paper, card stock and vellum. Thank you a lot for any help.
Deb Crauthers Google a dealer near you. They should have them
Deb Crauthers if you have the 350 model, it will not be able to load a 12x24" mat. I understand Michaels is supposed to carry the supplies now but have not seen it at my local Michaels.
Deb Crauthers . I got some of my stuff right from Amazon.... I've purchased an extra mat and blade.
I only got one mat and no fabrics contact sheet the ,at is White
(I am I got a white and black mat and I didn’t get a fabric contact sheet. Don’t I need the blue and white mat to cut things. And why it’s not everything in the box why do some people get more than one Matt and some people down
I didn't get any of that in my box.
cristina jones this is the 650 model it has more in the box. I have the 350, this model (650)is the newest and top of the line. Have you looked at the website www.brother-USA.com/scanncut.
My box didn't come with all that. Just purchased mine in 6/2018....?
Me too. Wonder why?
What???? Did I hear there is going to be a foiling starter kit? Why does it always seem like when it comes to technology in the u.s. It is coming on a slow boat from China...or should I say Japan 😞
you can order blade and other items from joann.com
yes I do
Don't bother with questions, she does not respond.
Please say “go ahead” one more time.
)
Don't get it It's terrible.
why do people try and sing words in an instructional video? Instructional videos are fact based not creatively. Save the singing to things you make!
Sally Semrau , this after all was an instructional video about a product that can Unleash Your creativity. if it was an instructional video on how to unclog your bathroom sink I could see ,but ,if she wants to sing in this video let her it's her video and she is creative.