I was having this issue but i didn't have the section on the Logitech software that he had "the one that looks like an iphone" but what i did was i went to the discord app and unauthorized it through the discord settings tab "authorized apps" and that fixed it for me Hope this helps someone out there
Had this issue and also didn't have all the windows shown in this video (just the gaming mouse - G600). Went into the logitech software's settings and unchecked "allow games to control illumination" under General/Game Integration. Seems to work, for now.
Dude you are a god, I could not find ANYTHING other than people telling me to close the program which would work for a while, but then eventually the buttons would stop working completely because the program would no longer be remapping them. This fixed my G900 so tysm, I can finally start enjoying this mouse instead of having to mess with tedious work arounds.
Thank you so much for this fix! My G502 was having severe button issues where they wouldn't work at random times. I was going crazy trying to figure out what was going on. I followed your instructions and BAM! ----> FIXED!
This video changed my life! And also saved me from jumping to conclusions (ie buying another [3rd] G600). I completely forgot about the lighting applets. I'd be dead in the water if not for this fix. I use virtually all the real estate possible on the mouse and most with modifier keys, as well. As a matter of fact, idk how I could play any PC game without the same layout/amount of side buttons now.
Man, I can walk through this computer screen and kiss you right now. After junking a naga trinity after 4 months due to faulty side panel I got the G600. It worked fine the first day but then the next I started having issues with the side panel where the 12 buttons would not work when I launched any game. I literally tried everything, including reformatting my whole computer (prayers to the cloud). Funny enough when reinstalling everything I updated to the latest version of firefox and your video was the first one up after I googled it again (I literally exhausted every possible google page in regards of the issue) and I tried your solution, AND IT WORKED! Even in the new G-hub client, there is still a tab where Discord and those other programs run and YOU ARE SO CORRECT, new WoW patch is in like 2 days and I really need the side panel to save strain on my left hand, Thank you King
thanks...now my "delete" key wont work on the mouse. no matter what key I assign "delete" to, and no matter what program i try to use it, delete wont work! Backspace works, enter works....not delete. Any clue??
Hello nice tutorial, iv tryed your solution but my problem is still here, one of the side button (mouse4) stopped working everywhere even the logitech software is not recording i tryed to uninstall and install the mouse and the drivers but nothing is working, is there anyway to fix this problem ? thanks (i have the g502 btw)
Question....I'm new to all this stuff so forgive me for asking but is Discord part of the Logitech software or why would or how would Discord get on your computer in the first place or why would it be on your computer. I just bought this mouse 2-5-20 and want to avoid these issues from the get go. I'm not a gamer and will be using this mouse for photoshop to have shortcut keys.
Discord is not included with the logitech software. It is a popular voice chat program for gamers who are the primary consumers for this type of mouse. That's why oftentimes folks who have this mouse also have Discord installed. There is also a chance that other programs may cause this issue but I have not discovered any. Worst case scenario, do as I did in the tutorial and disable all programs ability to affect lighting. This issue aside, it is a great mouse. Hope you enjoy using it!
what mouse do you have exactly? If it is the same mouse as the one in the video try uninstalling and reinstalling the drivers, it may appear after doing that.
my g13(side button) is actually only activating if i click from the front side pressing to the back, and it's 4 days old (this mouse), my last g600 lasted 4 fucking years and died because my water bottle felt over him
What do you mean the advanced software? If you have the option, use this software in this video (it is the official software) and hopefully they will start working!
It isn't third party. I'm not sure why a lot of people have software that looks different. The exact name of the software that I use for my mouse is Logitech Gaming Software. I don't use ghub. I don't know if that makes a difference. Either way, the software is official
glad this worked for everybopdy else but sadly it didnt for me lol this is my second time running into this poroblem with this mouse last time i just had to hit g8 but now it doesnt matter what i hit
I was having this issue but i didn't have the section on the Logitech software that he had "the one that looks like an iphone" but what i did was i went to the discord app and unauthorized it through the discord settings tab "authorized apps" and that fixed it for me Hope this helps someone out there
Thanks for including this, I will be sure to pin this comment so others can see this as well
Ty bro worked perfectly!
My G502 back side button isn't working anyone have any ideas besides refund
Had this issue and also didn't have all the windows shown in this video (just the gaming mouse - G600). Went into the logitech software's settings and unchecked "allow games to control illumination" under General/Game Integration. Seems to work, for now.
Same. Thank you Epoch for the initial fix and Hauntzer for the updated fix!
Dude you are a god, I could not find ANYTHING other than people telling me to close the program which would work for a while, but then eventually the buttons would stop working completely because the program would no longer be remapping them. This fixed my G900 so tysm, I can finally start enjoying this mouse instead of having to mess with tedious work arounds.
Glad I was able to help man! I didn't expect this many people to have the same problem as me but I am glad that I was able to help so many people out!
Thank you so much for this fix! My G502 was having severe button issues where they wouldn't work at random times. I was going crazy trying to figure out what was going on. I followed your instructions and BAM! ----> FIXED!
Glad I could help!
Thank you!! Finally a fix that worked! You rock!
This video changed my life! And also saved me from jumping to conclusions (ie buying another [3rd] G600). I completely forgot about the lighting applets.
I'd be dead in the water if not for this fix. I use virtually all the real estate possible on the mouse and most with modifier keys, as well. As a matter of fact, idk how I could play any PC game without the same layout/amount of side buttons now.
Same here, I will probably be running this mouse until I die or a better 12 button mouse is created. Glad this tutorial helped you with your problem!
Man, I can walk through this computer screen and kiss you right now. After junking a naga trinity after 4 months due to faulty side panel I got the G600. It worked fine the first day but then the next I started having issues with the side panel where the 12 buttons would not work when I launched any game. I literally tried everything, including reformatting my whole computer (prayers to the cloud). Funny enough when reinstalling everything I updated to the latest version of firefox and your video was the first one up after I googled it again (I literally exhausted every possible google page in regards of the issue) and I tried your solution, AND IT WORKED! Even in the new G-hub client, there is still a tab where Discord and those other programs run and YOU ARE SO CORRECT, new WoW patch is in like 2 days and I really need the side panel to save strain on my left hand, Thank you King
Kissing be gay, but glad I helped!
I dont have the option to go to the ipad/keyboard screen in the software. Only the mouse shows up. Any suggestions?
Do you have a g600 or is it a different model of mouse? As much info as possible would be helpful as well!
Go to your discord settings under authorized apps and unauthorize the logitech software from there
thanks...now my "delete" key wont work on the mouse. no matter what key I assign "delete" to, and no matter what program i try to use it, delete wont work! Backspace works, enter works....not delete. Any clue??
thanks man, it solve my problem with G304
No problem man
Hello nice tutorial, iv tryed your solution but my problem is still here, one of the side button (mouse4) stopped working everywhere even the logitech software is not recording i tryed to uninstall and install the mouse and the drivers but nothing is working, is there anyway to fix this problem ? thanks
(i have the g502 btw)
It might be the hardware of the mouse itself. Definitely do some more research on your own though, there are several solutions to every problem!
Question....I'm new to all this stuff so forgive me for asking but is Discord part of the Logitech software or why would or how would Discord get on your computer in the first place or why would it be on your computer. I just bought this mouse 2-5-20 and want to avoid these issues from the get go. I'm not a gamer and will be using this mouse for photoshop to have shortcut keys.
Greg Wallace discord is like Skype or teamspeak, it won’t download with the Logitech software
Discord is not included with the logitech software. It is a popular voice chat program for gamers who are the primary consumers for this type of mouse. That's why oftentimes folks who have this mouse also have Discord installed. There is also a chance that other programs may cause this issue but I have not discovered any. Worst case scenario, do as I did in the tutorial and disable all programs ability to affect lighting. This issue aside, it is a great mouse. Hope you enjoy using it!
@@bearch6573 Thank you for the info.
@@EpochIsEpic Thank you for the info.
i dont see the arrows to the part with the keyboard pic help please?
what mouse do you have exactly? If it is the same mouse as the one in the video try uninstalling and reinstalling the drivers, it may appear after doing that.
my g13(side button) is actually only activating if i click from the front side pressing to the back, and it's 4 days old (this mouse), my last g600 lasted 4 fucking years and died because my water bottle felt over him
Rip g600, hope you can fix the new one
@@EpochIsEpic the frame is broken, i will need to 3d print a new piece, but didnt find any 3d model that fits everything
I know this an old video but i hope you see this. I love you.
i cant get the software and i using the advance software and the sidebuttons arent working
What do you mean the advanced software? If you have the option, use this software in this video (it is the official software) and hopefully they will start working!
thx man, it solve my problem
hope it did!
my logitech ghub looks nothing like that. Is that a 3rd party software?
It isn't third party. I'm not sure why a lot of people have software that looks different. The exact name of the software that I use for my mouse is Logitech Gaming Software. I don't use ghub. I don't know if that makes a difference. Either way, the software is official
not working. my side buttons stop working or spam one key permanently ingame. All this without discord even running.
Try to disable the lighting anyway, might have some other program interfering. This is just what solved my problem
thank you so much the side buttons would stop working like every 20 secs and it was fucking annoying
my mouse just says connecting forever, did discord really brick my fucking mouse??
Well tried this but then it still wouldnt work in-game. Got mad at ghub and closed it. Then buttons worked again -_-
At least it is working lol
glad this worked for everybopdy else but sadly it didnt for me lol this is my second time running into this poroblem with this mouse last time i just had to hit g8 but now it doesnt matter what i hit
Tough :( Hope you figure it out man
@@EpochIsEpic glad you responded I would’ve forgot to put I figured it out you have to have number lock on or g8 doesn’t swap thru the cycles
@@bigbachi6789 hearting so hopefully more people see
lol also gotta add since then i still have this problem often and thats only been the fix once or twice honestly jus gonna replace it
What if your on ps4
Then the problem is probably the fact that you are using a mouse on a console that probably does not support the drivers for 12 side buttons