I've written this story here before but I feel it's still relevant. My roommate's Macbook Pro wouldn't boot. He took it in to an Apple Certified Service Provider, they charged him $80 for "diagnostic costs" and then told him he needed repairs worth $1300, more than a new MBP would be at the time. My friend was gutted, but the ACSP was "helping" him find a new Macbook to replace his current "broken" one. I took a look at the list of things they had to replace and was in disbelief. They wanted to replace his optical drive for $300 (!!!), just for parts not even for the labor. They wanted to replace his keyboard which he just had replaced and they needed to replace his entire logic board. I suspected that it was just a simple hard drive cable that went bad. I swapped his HDD into my Macbook Pro and it all booted up fine. My HDD in his MBP wouldn't work. 10 Minutes of "troubleshooting" and I found the issue. Got a new HDD cable for $30 and his laptop was working again. We went back to the ACSP to get his money back for the diagnostics and initially they were reluctant until I started explaining loudly exactly what they'd done, what they wanted to charge my friend for and what really was the issue in front of all the other customers there. Only then were they willing to refund him his money. This was the most prominent Apple certified store in our city, we didn't have an Apple store (I think there's only one real Apple store in our country). Why should I trust Apple to make proper repairs when they've clearly shown time and time again that they don't repair stuff, they just replace it and 99% of the time also lose all your data in the process? Hope you, your employees and your store are OK Louis!
antred11. It is fraud and in almost any other industry you will find yourself in a world of hurt trying those tactics. We have seen cases in my city where shady mechanic shops would replace far more than they needed to. The more prominent one was a car that just needed new spark plugs and wires, possibly a new coil pack. What the shop did was claim the engine was blown and replace the engine as well as transmission. That shop was sued into oblivion over that mess. Didn't matter the car ran afterward, the fact they replaced so much when so little was really needed was held against them hard.
I am a Norwegian citizen. I just called my local political party and told them to watch this video and understand that apple are trying to steal our rights as owners. The guy I talked too was really intrested and said he would take it further to the politics of justice in that party and help with what he could. What else should I do to help?
As a fellow Norwegian it's great to see your initiative. Norway's consumer laws are relatively strong, so I'm hoping this case will be easily won. I also want to use this opportunity to wish Louis most welcome on his trip to Norway!
I don't know why RUclips suggested this channel to me something like 3 years ago, but I've never subscribed because I've never owned an Apple product (run x86 Linux). And this channel convinced me that I'm on the right track.
I do not own any Apple products (except for like 10 songs on iTunes, which isn't "owned" by them, but is the only product of theirs I've briefly used) and I subscribed to Louis Rossmann, I agree with a lot of the principles he has and the way he goes about things. He is an awesome teacher and his content has always been amazing, especially the honest rants about Apple's way of doing things.
I found mr. Rossman's channel when he did a collab with Linus. I doubt I would ever have found him without that collab. I don't care about learning to repair apple devices either, I just like watching him do the work and complain about apple's crappy business practices.
Dan Beuscher How does Linux compare to windows for gaming? Are there workarounds for incompatible games and such? Because that is honestly the only thing keeping me from not switching away from windows 10 after its gotten progressively more like a mobile OS then a PC OS.
*Noah* _"I've never owned an Apple product (run x86 Linux). And this channel convinced me that I'm on the right track."_ Those are actually the exact reasons I *AM* subscribed. Apple is a bit like California. You might not live there but what happens there first will be sliding downhill to where you live. Paying attention to Apple's shenanigans gives you time to prepare for the same slimy tactics elsewhere. Microsoft is already on board, pressuring hardware manufacturers to build hardware that makes using Linux difficult.
@@deadgaming20 my 8 year old windows phone also still works, isn't that normal something works for a bit? Lately we are already happy with the obvious ... 😒
To be honest I have had a love hate relationship with Apple like some of their designs and a few products but still prefer anything over apple products. If I want productivity I just run my Linux pc or laptop it gives me good usability and nice design (design aka Ubuntu) also Linux will for the most part give older hardware a better life span and a chance to be usable again
@@remlatzargonix1329 research have been done in that belief and found that these ppl equate the Apple logo to the Christian Cross or any religious symbol.
This whole situation is worrying me A LOT. I live in Prague and we do iPhone LCD/OLED refurbishment for Central Europe (Mainly CZ/GER) This whole bullshit with Apple preventing 3rd party repairs in general is driving us insane. Like every new Apple device has fewer and fewer 3rd party replacable parts. It's my freaking right if I want to void my warranty (if it's not out yet anyway) and repair it at John Smith store coz he's a handyman who won't take 1200$$$ for battery replacement. iPhone is just as much piece of electronics as a vacuum cleaner. Lol, can't wait for Apple to tie battery to the motherboard so that you can't replace battery without some synchronizing device. Apple are walking on REALLY thin ice with that. They could get so much money if they collaborated with 3rd party stores like us, but then they won't look so "premium" and "unique", I guess. Apple is nothing more but a school hooligan wearing sunglasses. After learning how iPhones and MacBooks work I don't even have any wish to have them fixed in any authorized store. The cost of the repair is extremely low if you know what to do. Even if you put original stuff in where it's needed (for most parts it doesn't even matter if the part is original due to their technological simplicity). P.S. From what I know (not sure but I think it's true), the closest to Prague(1.3mil population) AUTHORIZED repair store of Apple is in...GERMANY! Dresden. 2 hours by train. And this is a fcking Central Europe!
Jop, pár kamarádů se mě ptalo jestli bych jim nespravil ip8, protože ví, že jsem úspěšně vyměnil baterky displaye a component level mb opravy na android telefonech v minulosti. Iphony odmítám, protože nehodlám nést žádnou odpovědnost v případě, že se jejich zařízení po bezproblémové výměně displaye brickne. Upřímně bych nechtěl být na vašem místě...
So cool to see you on CBC...!!! Millions of Canadians now know about you. Hope the experience was overall positive... You've probably already seen your clips but I just have to say you came across as super nice, direct and to the point about apple, and not at all foaming around the mouth...WIN..!!
It's very easy for them, for example Apple Monaco (Monaco being a 0% corporation tax haven) lends Apple US $4 Billion at 1000% APR so at the end of the year Apple US pays off the loan costing them $40 Billion which comes off their profits so reduces the tax they pay, the objective of these companies is either break even or operate at a loss where make their sales and make huge profits in 0% tax havens. The problem is that is very simplified it's in reality a very complicated manipulation of international tax laws which is only realistic for huge multi national companies but it's something that could be easily stopped by governments but they don't because they make our politicians and lawmakers very wealthy.
Interesting how Apple keeps saying how they're "environmentally friendly", yet making repairs impossible or impractical just creates significant waste by needing to buy a whole new product when something breaks.
This general move to the "death of ownership" disturbs me. There's this constant push to subscription...your software, your music, your movies. And soon, your car, your computer, your phone.. This is all about power and control. If you don't own anything, you have no leverage with that product. Keep fighting the good fight
software, music and movies were always single license products. Never in the history of these media, outside of open source, could you just take the product you bought, modify it and re-sell it like you can with laptops, cars etc. You do not buy a song. You do not buy a movie. You do not buy a video game. What you buy is a usage license which may or may not be transferrable.
+Muh Russia salad No. You can't just add a remixed intro to Ghostbusters and sell it, that's a crime. What you are allowed to do is make parodies, but if you want to sell those you have to heavily modify the original so that it is clear that it is your own product. With video games, you aren't even allowed to extract parts of the code and sell those. You do not buy software or movies or songs. Period.
Nerobyrne you're getting confused with ownership and intellectual property. If you buy a song, you can edit or remix it as much as you like. But if you want to sell that remix then you'll get in trouble. In the same way, if I bought a bunch of laptops, swapped out a bunch of components for shitty parts then tried to sell them as nearly new laptops made by Dell or whatever, then that would be an issue. You're comparing Apples and Oranges, but when you buy song, as long as there is no DRM, you do own that song. When you buy a CD, you can resell it. In theory, you can buy a track from iTunes, strip the ID from it using software and resell it, if anyone would buy it from you. You can sell your used DVDs...yes there are some grey areas but to say you don't own stuff is a strawman to justify the subscription model.
+JonnyInfinite It's true you can resell your CDs, that's perfectly legal. But unless I am very wrong, you technically lose the right to listen to those songs when you sell the CD. Of course, nobody ever bothers to enforce this because it's a mere technicality. I was specifically talking about software, if you own software, you automatically own the rights to sell it. That's why you don't actually buy software, you buy a license to use it. I do agree though, the distinction gets much less clear if you buy a physical copy, especially if it is a physical copy of a movie or song. I just want people to remember that buying a laptop is very different than buying a video game, for a lot of reasons.
Couldn’t agree more. If I could buy parts from Apple then I would! The entire Apple concept has gone down the toilet, I’m a fanboy and I won’t buy new Apple products! They are putting off their most loyal customers, I’ve had Apple since the Apple II last century.
The Defpom's Repair Channel I warned one of my brother in laws that if he bought a new macbook he would be sorry. So he decided to just replace the internal parts which I told him was smart.
James Brindle I wouldn’t even buy the 7, I need the headphone jack, I use it every day, and refuse to buy a special appledongle to return the function they removed, just like USB , ethernet, etc on laptops !
me too, i have apple products that i will not be replacing with new apple products when they break or they are obsolete. They lost me a while ago and this continued course is just cementing my desire to go elsewhere
Just had a rant about this elsewhere. I too had a II and various Macs at work over the years, and my current phone is a 6S+. When that dies, that's it for Apple. The new phones suck (for all the reasons given here), everything is outdated and overpriced, and Apple are behaving like Spoilt Dicks. No more money from me, you parasites.
I think we've gotten to the point where the next year's smartphone flagship doesn't actually offer much over the previous year. Or in many ways, it's just a regression. Smartphone CPU's have gotten pretty fast and efficient. The only thing that would _cause_ them to run slow is if they're bogged down by too much useless shit running. Meanwhile, they're doing shit like removing the headphone jack, removing MicroSD card readers, adding dumb gimmicky things like the notch, or having like 15 cameras.
Louis, you are 100% correct in your analysis. Apple is, once again, over reaching. In a sane world, it would be Apple that would be facing both fines from regulators for anti-competitive behavior and civil damages from its customers. As it is, Apple is immune from the consequences of its actions due to the bizzaro-world nature of the US legal and political systems when it comes to Intellectual Property. Like most of the really important issues we face today, it may require a US constitutional amendment to fix this (we're probably too far gone now for a mere change in federal or state legislation, the judiciary would just nullify anything Congress or state legislatures pass). The original US Copyright Act of 1790 only provided for a term of 14 years, with a one time renewal of 14 additional years if the copyright owner was still alive. That's a total of 28 years, compared to the _120 years_ provided by current US law for copyrights held by corporations. The whole point of copyright, at least in US law, was to provide a way to enrich the public domain by providing creators a fixed period during which they could benefit from the fruits of their labor before their works became part of the commons -- it was _not_ to gift a small elite of a perpetual monopoly over intellectual property.
“The Congress shall have power… To promote the progress of science and useful arts, by securing for limited times to authors and inventors the exclusive right to their respective writings and discoveries… “ Article I, Section 8 of US Constitution
God forbid any other popular tech reviewer would actually bring this up. Oh wait. I forgot they are so busy switching to new phones every two weeks that they don't worry about repairs. I wish they would cover this court case as well but they won't. Instead they will be talking about the latest Samsung or Apple leaks.
Linus (of Linus Tech Tips) is friends with Louis, and has covered this whole thing at least a little bit. so, *most* of them won''t cover this shitshow.
I will be absolutely shocked if iJustine drop her "i" and just become Justine. Dont think she will ever turn. But Guys like Linus and Lewis from unbox therapy. I trust them, they are pretty legit in their observation. They say it as it is, good or bad.
As a Norwegian, who's following the Henrik Huseby case myself, I can say on a general basis that Norwegian courts in some cases have a ban on transcription, but I would guess this wouldn't be the case here. The case will be heard in Borgarting Court of Appeal, and if you need any assistance, I'm sure I can help. The only live translation I could think of would be to type down the translation for you to read. It'd be best to check with the court if that would be possible, given that there is to be no noise in the courtroom. I'll reach out to you in some other way if this comment ends up burried
There is, of course, an official record, and a stenographer. The ban on transcribing applies to everyone else. It's a system that means that if you're on the jury of a murder case, you won't go home to see the media's bias in the case, as an example. I doubt there'll be a transcription ban in this case, but I'm not familiar with it.
+Septimius I know that the EU competition Commisar, just happens to be Danish.....hm.... facebook.com/margrethevestager/ Alright you fine nord, I need your assistance, lets do this, just dump a link to this video and beg her in your own language and words to watch it!! If we all run crying to her, she might just dropkick apple in their face, so to say. (This woman got balls so big she literally basically...took the job as PM away from the PM for a four year period, then she proceeded to kneecap google as Commisar, sadly not 40k or USSR style, but still. If a kinsman goes running to her, we have a chance at getting her attention, spread the word!)
Apple's "Proprietary Hardware" business model is and has always been a joke. The sad part is that the joke has always come at the expense of the consumer. Louis Rossmann = That one guy that stood up to the lunchroom bully that is Apple. They absolutely hate you. The louder you resist and more people that you educate. the more they will clamp down. While what you are doing is very honorable, don't forget to save yourself.
To all those apple fanboys: If apple employs all those tricks for "security" (for example no touch on replaced screens), why do other manufacturers do not employ those tricks? Why doesn't Lenovo make their laptops unbootable, if the screen is replaced, why doesn't Samsung make their touchscreens not work, if you replace the camera?
+Patrick Yeh If I actually was trying to convince apple users, I would be commenting under the wrong video :D P.S. it is impossible to convince Apple users, even if you present them something waaay better...
BECAUSE THEY AREN'T AS SECURE AS AN IPHONE OR MACBOOK!!!!! I mean really, what else do you expect the Apple fanatics to respond with? Did you think they'd actually see logic and realize Apple is just fucking them over?
Fail girl. For this kind of argument you will need to bring in some security reports that support these claims. Unless you mean to preach to the choir, your word is meaningless in the realm of convincing anyone that what Samsung has equal, better or less secure than how Apple does things.
Louis, I have a lot of respect for you and your wonderful content. Thank you for speaking up and keeping us informed. I hope your continued recovery is going well too. Best wishes from Sydney, Australia.
I hardly ever take notice of youtube comments but once in a while you get a someone such as kryptoniteee that can really wind people up. It's like someone else said, we don't know what skillset a person has from just one comment. I started from nothing and worked my way up to the point i'm at now where i repair a wide range of computer equipment, laptops, tablets and phones down to board level. That's about 10 years ago still going strong, and it's proof that anyone can do well in this business if the customer base is there and you're dedicated (especially to learning). There is one thing i would say though, give it another few years once all these apple users are using newer laptops and we will see major problems with trying to repair this stuff. That's one reason i branched out and didn't stick to one thing such as apple equipment. Don't get me wrong though, if you can make a ton of cash from one nich market then it's obviously the best thing to do, but will it last? I doubt it. Rossmann is a clever guy though and i'm sure if Apple repairs go tits up he will have plenty of other things he can jump into to keep his business rolling. Good luck to Steven if he want's to start a business, we should be applauding people that want to actually do something with their life rather than sitting on their ass.
@@kryptoniteee That's perfectly reasonable considering I live 500 mi from Louis. I have 2 years experience repairing phones and other electronics, but not on the same level as him, obviously. I'm doing repairs at quite a low price (45$ iPhone 7 screen replacement) versus maybe 80-150$ for the same thing at another local repair shop.
I'm an Apple fan, and like and use their products. But their war on repair is maddening. This is going to set a dangerous precedent if allowed to continue.
@@codyjewell1460 That will never happen because he is not as upset as he tries to seem. He like many others, have accepted their incarceration in Apples prison system and escape is not an option. The Apple logo God is too powerful. I'm very confident there is no help for him at this point..😔
When the alternatives (Windows PCs, Android phones) are worse in ways that I care about, I have no choice (and products like the Surface are equally, if not more impossible to repair, so Apple is not the only ones committing these types of sins). That said, I'm confident that I can use the products I own now for at least a few more years. We need right to repair legislation in the technology industry badly, just like we have in the automotive industry. What's even more perplexing about Apple's tightening of repairability on the new MacBooks, is that iPhones have actually gotten easier to repair over the years. It doesn't make sense. I can see the argument of "security" but when it's so tight that it's keeping out the good guys, what's the point?
Louis, Love your channel and more importantly what you do. I'm a computer technician that works for a depot and in the Apple area. They are very secretive, to the point that all areas where Apple techs work is fenced in with covers over the fencing. I have been trained on two of the new Macbook Pro systems. We of course do not call them that. With the new system they have removed some items from the MLB but they have included a touch-sensor. The SSD drive is embedded in the new MLB along with the GPU as well as CPU. To make a long story as short as possible. All parts that we use are refurbished, maybe not at first but they will be very quickly. If anything is wrong with an internal component including the SSD now, we have to change the MLB. Every MLB is tied to the touch sensor, so a new touch-sensor has to go in as well. Old MLB and touch-sensor that is pulled has to go back to manufacturer to be reset. This means that if I place in a new refurbished MLB and touch-sensor and it is DOA They will have to go back as well. I'll be so glad to see you finally rebuild one of the new models. I want to see your experience in lining up that touch-sensor. To be honest, I'm quite curious as to how the mouse will be able to trick the cat this time around. Now if you are able to remove and replace chips on an MLB I don't see an issue, but getting around that touch-sensor may be a little tricky, so if you have an OS issue and need to remove the internal component there..... Like I said, I'm looking forward to future updates about the new systems. Imagine standing the machine on its side with display open. Then using a little plastic alignment tool that only covers three sides of the button with one hand while placing in 6 screws with the other hand. I've only done it twice but each time took me about 20 minutes to get that touch sensor in and aligned properly. CRAZY!!! BTW- I have never owned an Apple product in my life. When I was hired they asked me if I would have a problem working on apple machines. My response was apples and oranges it's got everything a PC has it just runs a UNIX OS. I run both Windows and Linux. Windows because of the amount of software available and Linux because I love it.
Apple's walled garden bs sucks and the fact that you can't just download a file on an iPhone and open it makes me scratch my head asking why people like these things. I can and have been asked to do more things on my note8 because my wife's iPhone can't do it.
I'll be there to watch and follow. It's a matter of contemporary common sens. I'm glad people like you get involved in such matters and therefore I'm proud to be one of you're subscribers.
I'm glad that I never jumped on the Apple train, but because of the precedent that this will be for the other companies I do hope that Apple gets punished and drops these ridiculous practices. For that we need people like you. Nice work!
Well now the new Macs are unrepairable. They innovated a chip for that. At least they are innovating something. They can't even repair their own models. If they could do that then all this shenanigans are not needed at all. Apple customers can just go the STUPID BAR to fix it and end of story. But no, instead of helping the customers they do shite like this.
@@SerinUcer i think people vastly underestimate how much more powerful than MS; Apple is now , MS was never as powerful as middle tier countries - Apple is MORE powerful then a lot of middle tier countries (economically) and at the end of the day no matter how people cry about justice, money makes the world go round there is a reason why fortune 500 companies basically dont have 2 pay tax yet me, u and every joe average is paying 40% + in taxes, the richer u get the easier it is to dogde tax and even get granted ridiculous rebates and bail outs
Apple won't be punished because they have something Microsoft doesn't. Apple has broken just about every copywrite and fair play law since its' inception and they have not received anything in the way of punishment. They never will and make so much money they wouldn't have to care if they did.
Hi louis! I come from a completely different field- yet i enjoy watching even your board repairs 🤣anyway to the point- i think what you re doing is really important to raise awareness outside the tech community- thank you and keep on keeping- greetings from across the planet,...
Always enjoy your videos Louis! I've been watching you here and there for a couple years and appreciate your concise no-fluff no-bullshit approach to the topics you cover. Sorry to hear about your inventory, Keep up the good work!
The apartments behind my office are completely destroyed, basement is flooded, my office made it out fine. Besides about $10000 in inventory damage in the basement I'm good. It could've been much worse
remember the video where Louis talked abut that at some point in the future 2020 or some shit, he wont be able to extend his renting licence, and it would be cheaper for them to just pay Louis that he would go away?? Well fire definitely motivates people move... Apple wouldnt try something like that
Exactly. Only the dealer and "authorized" shops are allowed access to parts, software and other tools to repair them. God forbid if you want to work on your own car! There is a youtuber here that rebuilds them and tells of his battles with them.
7 now, gotta love those sheep... Their argument: "You're stupid. I'd rather pay Apple all the money I have to fix my broken iPhone and have it done correctly." Me: "You're an idiot... Didnt you hear about ChargeGate? If they can't get it right the first time, what makes you think they'll get it right the second time around? They'll fix that problem and create more, just look at what they did to the headphone jack! Now everyone needs to use a dongle the costs $5-$6 or buy AirPods for $170." Apple could at least use the money from something big like that to hire better engineers, that way their marketing team doesn't have to try so hard and will make me actually want purchase from them. Well probably not.
Its good to see this information getting out. Its been obvious to me for so many years but they never listen until it goes mainstream sadly. Mad respect for you sir, you bring transparency and integrity to the industry and everyone should support the "Right To Repair". Thank you !
Well stated Louis. The automotive industry has been doing these kinds of shenanigans for 20 years, where in some cases you're forced to go to a dealer to get something fixed. They don't go to the extent of suing people or independent shops though. This is a step further. Cheers! Chris.
Louis, get a cheap EEPROM-programmer or a Bus Pirate, make a custom wiring loom with the correct connector and "fix" the EDID in those panels. It's just a I2C EEPROM that you can flash trough the cable. No need to have those panels sitting around being useless.
@@NJ-wb1cz No it's not. The EDID EEPROM just contains timing information, production data, serial number and model number. Apple just locked their system to only recognise one model of the LCD panel, whereas most other computers ignore this and just reads timing information from it. Apple order more or less the same panel as Louis, but have it programmed with a special model number - otherwise it's the same product.
@@zaprodk how is passing off one model as another one by messing with its internals not counterfeiting? You may argue that it's harmless counterfeiting, but it's still counterfeiting. You may similarly change serial numbers on legal 100$ bills, and those bills will still be considered counterfeit even though you didn't technically steal anything.
That’s what I currently hate about the repair industry. I want to get quality replacement apple device batteries and it’s currently difficult to come across good or OEM/original batteries at all
I remember reading about a similar issue with John Deere, It's at a point where the only way to service and repair equipment is through authorised dealers. Machines must have genuine parts (Serialized to the machine) to even run, so if a part breaks in the middle of a harvest you have to wait for parts to be shipped and installed before you can continue. This can take weeks and you may even need to load the machine on a truck and take it to the dealer. The diagnostic programs are held by the dealer ensuring the owners cannot fix any issues themselves.
Unfortunatly this is bigger than Apple. When we talk about the right to repair, how far does that go? We're seeing Tesla discourage repair in cars too. What's worse is other tech companies will follow. I can't imagine not being able to replace the shitty display in my ThinkPad for a potentially aftermarket IPS 1080p one for less than £40. It's ridiculous that the words right to repair should be part of the same phrase. Why do we have to fight for this when it is a right we've held with the tech we've own since the 80s. This isn't what Wozniak would have wanted. I'm rambling here but this even goes against some of apples old (very old) ideals.
Easy. Stop buying American products. Chinese manufacturers don't do this crap. You can swap whatever with whatever on an Huawei P20 pro, and it's a better phone than apple anyway.
@@s0ul216 well duh. Chinese government also uses anti-consumer pro-corporate protectionism to shield its own manufacturers from imports. And the USSR did that, and Cuba, etc. Didn't stop Russians from sneaking in electronics from the "evil scheming spying capitalists". And we all know how that ended for the government.
Hmm, what I really wonder about now though is: does this put you into some legal trouble with your previous customers whose laptops you fixed for don't work properly anymore? To be honest here, no matter how you stand on this issue either pro-self repair or not, Apple called the shot way after the fact and it should be on them to provide people with a working screen again, meaning, get rid of that lockout at least on existing laptops. If they want to call that shot on future models and everyone knows what they are buying into it's still mighty shitty and it shouldn't be legal for them to lock you out of your machine over a display swap under ANY circumstance, but this is just a much higher quality of a problem. For what it's worth they might as well disable my iMac's Samsung SSD that I put in myself long after the warranty was up to give this baby a little more life and it wasn't like I had an official option anyways anymore if I remember correctly. Either way, it's BS like this that will - hopefully - bite them in the ass in the long term. The most glaring problem is of cause that everyone is so extremely scared of Apple and not getting access to their presentations and sample devices for those early reviews ($$$$$) anymore that they completely succumb to Apple's PR apparatus. As far as mainstream media goes, they go completely unchecked and even the new iPhone prices have only gotten "surprised" commentary, never have I read substantial critique. I do see some direct critique from time to time especially about their tax deals with Ireland here in Europe, but that's pretty much it.
Hey Louis! I tinkered with the auto generated captions. Hope that helps, because they kept saying things like "one the case" Thanks for posting what you do!
Seems like DELL is trying to do the same... I'm here in LA doing inhouse computer repair... New users want laptops and Dell doesn't want us techs to fix it.
Honestly, I trust a 3rd party to fix my products rather than authorized businesses. So my trust is with you guys, not the official ones. Plus you have more experience than those authorized
Here's how you can make your boycotting count: look up public sector organizations with supplier deals with Apple. Then send them customer feedback about how disappointed you are of them for procuring such highly marked-up products from a company that manufactures the products in such bad working conditions that the factory owners had to install suicide nets. Then make a public opinion piece about it in a local newspaper and let the pressure build up.
Dell sells a lot of laptops with Linux Ubuntu preinstalled. Keeps windows completely off your shit so you don't have any license with them. Then you can install whatever you want
Don't do Windows, especially don't do Windows 10! Linux is the way to go, but I would not choose Ubuntu straight. I like Ubuntu-Mate. It still allows the control you deserve. Also others like, Lunux Lite, Lubuntu, Arch, are all good. Anyone of them is better than either of the big two.
Get Win 10, then make it dual boot for Linux. On the Windows 10 os, set your connection to metered for each wifi network you connect to if you don't want to download updates.
Stay away from windows 10, ive been on windows since 3.11 but this shit is too much, if it were not for my video games I woulda been on Linux right now.
Louis, you are more than just a (very good) repair guy. You are a thinker. And you are elucidating some of the most pressing issues around the increasing complexity around today's technology and industry. Bravo.
the biggest "right to repair" cases going down are against John Deere preventing farmers from repairing their own equipment... which Apple is super curious about. people just don't understand how jacked up these companies are trying to make everything. Computers are one thing, but preventing a farmer from repairing a tractor is just terrible. this isn't about this issue, it's about money in politics. People worried about healthcare, people worried about right to repair, people worried about copyright laws, people worried about just about everything... need to realise that all the problems are because of money in politics. Nothing will change unless sponsored politicians are cut off. Outside of this, you're awesome, keep that shit up.
I never personally own an apple product. My sister has owned multiple imacs and Mac book pros. My little brother has owned multiple iPhones. The sister says her computer are great for what she does (graphic designer and art director). My brother just says iPhones are cool. They both tried to make me see the benefits of owning an apple product. I've dabbled a little with my sister's computer (still do when I have to) and my brother still thinks I'm missing out on iPhones. Perhaps, back in the days before jobs died, apple as a line of products and as a company, was okay. I never bought anything from them because of their insane prices but I thought, back in the day, that apple products were decent. Now, as a company, apple is greedy and criminal. Their products are laughable, repair, prices and specs wise. Their products might look cool on the outside but they are garbage inside. Their latest iPhone xs and xs max debacles just made me pity those who bought them.
I am a graphic designer and I refuse to use their shitty products. Always gets me into heated arguments with the fanboys at the agency I work at, but I don't care. I get shit done with my Thinkpad. And I'm really happy that I'm not sucked into an ecosystem I can't get out of. Like iMacs working best with iPhones because of their proprietary Bluetooth transfer thing etc.
@@schmatzler For the life of me, I never understood why iPhones can't connect to other brands via Bluetooth. I don't get it!! Isn't it the same technology?? Same with different chargers even within the apple ecosystem. WTF???
What if all repair shops stop completely repairing apple products.... So that at some point people will choose some other product other than apple ( using their actual brain )... I don't hate apple... But what they r doing is not good... Even now they introduced new technology of 2018( TAP TO CHARGE) on new iPhone models.. 😑😑😑😑 and these people think that's an actual feature...
If they do that, all apple users will go to apple service center. Apple will monopolizing them, and defeating the purpose of third party repair service.
I bought a "second hand" Honda Accord Limited 2004 V6. I got a very good price, because it It had been wrecked in a big accident and was completely "rebuilt" (by very talented technicians btw). Even though my insurance company wrote "Rebuilt" on my papers, Honda made no fuss about it and still accept to service my car ! They even replaced the front wings and hood that were copies, with original ones (after a truck ran into my parked car), and it didn't cost much more that what a 3rd party garage wanted to charge me (with more doubtful parts then what Honda could come up with, thus given the slight difference it wasn't worth the risk). The repair industry is a huge marketplace, and it looks like Apple is trying to monopolize that market in regards to their products (if not for obliging people to buy new stuff rather than allowing them to repair their Apple gizmo). In short : Apple is going for a total horizontal control (as they tried to do with music via iTunes), more over by trying to impose a ridiculously exaggerated pricing scale (fascism). They must be stopped at some point.
I am a big supporter of right to repair, and love Louis's work. But the story was a little misleading when talking about the home button. They neglected to mention the fact that very same home button also contains the fingerprint reader for touch ID. There are very legitimate reasons to have the OS lock down if it detects someone messing with a bio-metric security interface. As a user of these bio-metric devices I support the OS locking down down when a major change is detected, even if it means I do have to have certain things repaired directly by the manufacturer. We need to find the balance between protecting our privacy and our right to repair. This is just a little thing that bothered me about the story...I love the work you are doing for all of us! Thank you!
Look at Apple's stock, it is still going up year after year. Have to give them credit, they have their fan base pegged and milk them for all they are worth. From a bottom line point of view Apple is still at the top of their game and slashing down anyone who also might want to rise up.
@@MyuFoxable It's not really a good indicator of anything other than "people think that other people will value your shares more in the future". It's pure speculative gambling/poker, and the object of the gamble doesn't matter. If you will find a way to create a legal slave trading company, and people all over the world will start buying your slaves, your stock value will also skyrocket.
MyuFoxable The high appreciation only serves to increase the initial crash after the business starts to take in water. The competition has already replicated everything Apple is doing besides maybe the non-portable iTunes service and can quickly take over iPhone's user base once Apple bungles up royally. Apple is a major part of the speculator-driven tech bubble of the U.S.. Staking tons of funds in IBM and Apple like that is very risky.
Do you know what the natural reaction is of people when they have a bad apple in their home............ Throw away, of course. And these apples are as bad as can be. For the future, my advice is: Do not buy apples that you can not or do not want to eat
Some other industries have actually already gone much farther along this road. Ask a farmer how on his new John Deere tractor he has to buy a license from the manufacturer if he wants to hook up the used plow that he purchased from his neighbor. And how he doesn't get any new attachment licenses if there have been any unauthorized repairs on the tractor. Or ask a CNC shop how they have to ask (and pay) the manufacturer for permission before they are even allowed to move their machines (that they fully paid for!) to another location (there's a gyroscope built into the electronics that completely locks the machine as soon as it is moved even an inch).
I recently had a leaky faucet in my Apple Home. Apple asked me to return my home in it's original packaging for warranty consideration. When I explained that this wasn't possible, Apple offered to sell me a new home. Of course my home model was now obsolete, so for a nominal charge, I was offered an "upgraded" home. The cost of bulldozing my "non-functioning" home was more than the initial cost. I had a RedSeal Journeyman Plumber replace it with a Home Depot ($2.49) faucet cartridge and promptly found all my doors and (dare I say it) windows locked. When I looked into replacing my home with an Ubuntu or maybe a MicroSoft home, Apple's legal arm reminded me that my "land property agreement" was compatible only with having an Apple Home. As I took the matter to the local, then Provincial Courts, Apple began drilling for oil on my modest property. Because I had "modified" my home, I violated the EULA. Apple therefore adopted all mineral rights and is currently making $millions/month and my home is currently the "rigger's dorm". On the plus side... the faucet doesn't leak anymore.
I still dont know why people get apple when this is out there Wow well for one I have not had a apple since iphone4. Secondly, my infringement is for the right to repair. It's easier and less expensive to fix pc laptops then apple. If I want to replace something it is just slap a new part in and easy (unless a ultrabook) If you are a apple user good for you I wont get why a overpriced product that is known to have issues and all of there products is to have profit. Finally thanks for all the likes I mainly game on this profile but I comment when it's a great video.
Nice try Mr. Clean. I recently switched phones from a Note 3 to a Note 9. My contacts are backed up on google and I didn't lose a single contact; actually... all of my data (text messages, call history, etc) transferred just fine.
@@jamesyoung151 Yep, I purposefully formatted my S7 Edge so I could root it. Once it was working I just hit restore. Contacts, apps, messages, memos, wallpapers, every personalisation made was all put back even with modified software. When my girlfriend's iPhone decided to delete half her contacts however and she tried to restore there was nothing on the Apple backup servers even though auto backup was activated on her phone. But hey, it's Apple so its probably her fault.
And Microsoft is starting to follow them lately with locking surface pro just like mac's, even support is following them too I took SP4 to them back in July, it took them 5 days to get screen replacement parts because the center don't have stocks all the time. Yes they replaced it for free even without warranty but not having parts for a newly released product line is bad practice and no 3rd party shops have parts in my city.
Btw the reason why the Surface Pro takes so long to repair and get parts for is because a majority of it's parts including small connectors and components are extremely fragile, proprietary, and almost impossible to get a hold of in good condition and affordability. It's on par with the repair ability of the newer MacBook Pros, you're more likely breaking something else when completing a simple repair like a screen assembly replacement.
Also if it was a new device companies are using parts for production and focusing on making new units before they start supplying stores with extra parts for repair
Thanks Louise for standing strong by the consumer rights. If I am paying for a device, then I own it and I must have complete control over my device. Apple makes good products, but we should not let them dictate to us how we must use our device. Laws in EU are much pro consumer than the ones in US. In EU jurisdiction, people can even resell their software if they would like so. This is not by any means infringement of copyrights or intellectual property. This is simply transferring of ownership. We must know our rights and stand strong by it. At the end of the day, no law is above of the laws of a nation. Those license agreements must not be respected if they violate simple laws of private ownership. So I personally don’t give a damn with any of those bullshit that these corporate giants publish as license agreement. I respect their intellectual property, I pay for something, I own it, and once I do, I won’t let anyone violate my ownership rights over a product that I purchased with my hard earned cash. If I decide so, I can sell what I own in whole or parts that is an acceptable norm in countries where private ownership is respected. So, damn you Apple or anyone else who would ever want to try to violate simple thing like this by any bullshit politically correct measure like license agreements or IPs. Reduce your greed and APPRECIATE your customer who would come and do business with you!
As a professional auto mechanic many rebuilt/remanufactured parts often come with the OE brand still stamped in it. Some of the higher quality brands take the time to clean it up and paint over it but I often see a brake caliper that says ford on it from auto zone
Do you want to see the perfect solution for this issue? do you want to see Apple do the right thing? Just stop buying ANYTHING RELATED TO APPLE. THERE IS NO OTHER WAY AROUND at least until Apple stop considering 3rd party repair shops as criminals and arguing the apple products you bought are not yours.
Colin Martin Oh man that went thru? Horrible. I’m a tech in the field and not a fan of that type of crap.
6 лет назад
They are fuckers. It used to be that tampering with your paid for property would void your warranty, which kind of makes sense in an annoying way. But now you can literally be sued for it. The only way is to not buy this shit and be very vocal about why you are not buying it. But sadly most people just don't care enough.
Love that you are a spokesman for this case. It is very important that Apple does NOT win this case. I live in Norway, and i will try to go to Oslo to watch this case. Will it be open to the public? Are you planning to do a meetup somewhere either before or after the case? Keep on going. You are doing a great job!
no surprise here sadly, a friend of mine 10 years ago said that apple wanted to turn their computer line into that of iPhones and iPads ie: locked down software and hardware, at the time i didn't put to much weight to his words but after running my own business repairing mac computers for the last 5 years see this more now than ever as being the case. i'm hoping that Norway's strict recycling laws will play a big part in the case for Henrik as we're all well aware let alone the moral, financial and ethical violations of apples behaviour i think the real way we have a chance to win is the environmental impact of this and Scandinavian countries are world leaders in this field. So it's probably no mistake that apple are perusing this there as if they can win and set a precedent in a country with such strict regulations they will have no problem passing this in the rest of the world.
Good video, I totally agree with everything you said. Also, it's worth mentioning to those who are unaware, that Apple won't even work on your device if it is 5 years old. They call your device a vintage item and refuse to even look at it.
Well they did have a design patent over the shape of the original iphone that they tried to sue Samsung over - see samsung v apple inc design patent 504,889
Apple had patents on rectangles before. They had a patent on the "light touch experience", distinct from Synaptics' patents on the actual touchscreen technology. It's a really sad world if you can patent _experiences_ outright.
Ok, see, now again, here i am nodding my head yes throughout the whole video again. Look, this man is not talking out of his ass, hes not just making this stuff up, hes just saying the way it really is, just telling it like it really is, pointing out what apple is REALLY doing. I myself try explaining these very topics to some good friends of mine, but i just cant say it and word it like said in this mans videos. But when he makes a video of the very things i tried explaining to my buddies, i get em all together and tell them, HERES WHAT I WAS TRYING TO EXPLAIN TO U GUYS THE OTHER DAY, and then after the video the room is filled with that sense of Wow. Thank u sir. I will continue to keep nodding my head yes to ur videos of truth.
Tesla is doing the same thing in automotive field. Refusing to sell parts to third-party repair shops or customers for repair. If you do by a non-operating tesla that was in an accident and you fix it with other parts you obtain some other teslas they will not update the software and brick your car so you have a brick tesla. I’ve been repairing cars for 35 years fourth generation mechanic. Our families have always owned their own businesses body repair and mechanical repair. I will admit I majority of the shops are not qualified to work on teslas and they should not be allowed to to actually save the customer from Bad repairs and giving tesla a bad name this I understand. But some mechanics are electronically skilled I build my own circuit boards I build and repair and modify stereo amplifiers I play with my own raspberry pies and Arduino write my own code. I find electric cars much easier to work on with fewer parts and common sense than your average gasoline powered or hybrid vehicle. If Apple wins in tesla continues to strong-arm their way into a monopoly like this we will all lose. My wife owns a Tesla. I love the car
Rich Repairs: ruclips.net/channel/UCfV0_wbjG8KJADuZT2ct4SA Featured on Motherboard, he is a third party unauthorized Tesla repairman who basically does what Rossman does but in the automotive industry
There is a lab in Russia they cracked tesla's protection system and after that all parts will work.. If you bought something and paid the money it becomes yours and you have a right to do what ever u want including.. OMG.. FIX IT..
If you read this Louis, know I'm not one of the 1,000 that are asking when their repair will be completed or the status of it. I care about your business as one of your customers, and am just concerned with how everything is going. If my repair gets done, it gets done. If not, so be it; that's not the point right now. It's the state of being of your business' main operating center.
This is how gun owners feel about the government. Everything is about control. As a founding father once said, "A man who would trade freedom, for security, deserves neither"
But when it comes to guns you can actually understand why there is concern, since so many problems are related to guns. When it comes to phones and computers, there is not even any reson to discuss the idea of ownership and right to repair. It should be entirely obvious.
@@karl5874 no, i understand the concern about what is going on with all these random shootings. But if guns are the problem, why has gun ownership increased drastically from 1985 to now, yet overall, violent crime has gone down since then. Why did this stuff not happen in our parents, or grandparents generations? Our culture is changing. Gun ownership is high in Switzerland and Israel, yet they have far less crime than we do. It goes back to our culture. People do not value lives anymore, and are taught to blame their problems on other people. There are mass stabbings all over asia, and they happen multiple times over compared to gun violence here. Most of these mass shooters were bullied, so does that not tell you something? I didnt even mention how the right to keep and bear arms is literally a right, protected by the constitution. The arguement over intellectual property is no where in the constitution, though i do think companies are exploiting the original reason for the intellectual property protection.
@@paintballjunkie65 I was more focusing on the laptop part, I don't see how laptop repairs pose a threat to anybody. I can't really comment on all you said because I don't know that much on the topic. I live in Sweden so I can't relate to school shootings and such, we've never had one. But I've heard it happens in the US. Anyways, the point was that guns *could* be dangerous, repairs cannot.
@@karl5874 I understand what you are saying that guns can be dangerous. I was just trying to say i would rather be free, than safe. That is what the founders of this country said. Because people in power will use their power to try and fear monger people into siding with them. Gun grabbing politicians do it, and companies do it. Apple has said that it only wants its people working on their products because other people might not do it correctly, damaging something, or Apple has also said that unauthorized technicians could inadvertently damage a battery that was not made to be removed, causing it to blow up. See how apple turned intellectual property into safety thing? Thats all i was trying to compare. I understand people in different countries might not understand this, but again, i would rather have more freedoms and less safety.
@@paintballjunkie65 I like what you said in the beginning there, to be free rather than safe. I love the concept of that and it's one of the beauties of the US. I guess there is a limit at *some* point, but I like it in general. Especially when it comes to freedom of speech and expression. Our neighbor Denmark recently passed a law that makes it illegal to wear certain clothing in public, such as a Burqa. I mean everybody is free to dislike a religion or a piece of clothing as much as they like, that's great. But to make it illegal to wear a certain piece of clothing? What the hell man, where is that going to end? Hope that doesn't spread to my country... (Now I'm the one going on a tangent but I liked the conversation)
![GEEK TIMË [OFFICIAL AUDIO]](http://i.ytimg.com/vi/ry-6RvkH880/mqdefault.jpg)
Thank you all for the well wishes during this last two months. I won't forget, and it is very much appreciated!
hope everything gets worked out in your favor man, much love and respect your way
Im glad the fire didn’t end up causing much more damage than it actually did in the end
John Smith He literally talked about that in this video
Everything is explained if you understand the real meaning of the logo on the back of an Apple computer.
Was honestly expecting a pov introspective on Apple trying to snuff out your industry with their new T2 chips.
I've written this story here before but I feel it's still relevant. My roommate's Macbook Pro wouldn't boot. He took it in to an Apple Certified Service Provider, they charged him $80 for "diagnostic costs" and then told him he needed repairs worth $1300, more than a new MBP would be at the time. My friend was gutted, but the ACSP was "helping" him find a new Macbook to replace his current "broken" one.
I took a look at the list of things they had to replace and was in disbelief. They wanted to replace his optical drive for $300 (!!!), just for parts not even for the labor. They wanted to replace his keyboard which he just had replaced and they needed to replace his entire logic board.
I suspected that it was just a simple hard drive cable that went bad. I swapped his HDD into my Macbook Pro and it all booted up fine. My HDD in his MBP wouldn't work. 10 Minutes of "troubleshooting" and I found the issue. Got a new HDD cable for $30 and his laptop was working again.
We went back to the ACSP to get his money back for the diagnostics and initially they were reluctant until I started explaining loudly exactly what they'd done, what they wanted to charge my friend for and what really was the issue in front of all the other customers there. Only then were they willing to refund him his money.
This was the most prominent Apple certified store in our city, we didn't have an Apple store (I think there's only one real Apple store in our country). Why should I trust Apple to make proper repairs when they've clearly shown time and time again that they don't repair stuff, they just replace it and 99% of the time also lose all your data in the process?
Hope you, your employees and your store are OK Louis!
Yup don't believe anything certified by Apple : it's just a trap to get your money.
That's how Apple became a trillion dollar company. Just imagine how many customers they are conning around the world.
In my opinion, that is outright fraud and should simply be illegal.
antred11. It is fraud and in almost any other industry you will find yourself in a world of hurt trying those tactics. We have seen cases in my city where shady mechanic shops would replace far more than they needed to. The more prominent one was a car that just needed new spark plugs and wires, possibly a new coil pack. What the shop did was claim the engine was blown and replace the engine as well as transmission. That shop was sued into oblivion over that mess. Didn't matter the car ran afterward, the fact they replaced so much when so little was really needed was held against them hard.
You are a good, good friend.
I am a Norwegian citizen.
I just called my local political party and told them to watch this video and understand that apple are trying to steal our rights as owners. The guy I talked too was really intrested and said he would take it further to the politics of justice in that party and help with what he could.
What else should I do to help?
Let me know if foreigners are allowed to record in your court room!
@@rossmanngroup I'll ask
As a fellow Norwegian it's great to see your initiative. Norway's consumer laws are relatively strong, so I'm hoping this case will be easily won. I also want to use this opportunity to wish Louis most welcome on his trip to Norway!
Report to EU MEP ?
@@jimebbage Norway are not in the EU. It has its own contract for trade with the EU as England needs.
I don't know why RUclips suggested this channel to me something like 3 years ago, but I've never subscribed because I've never owned an Apple product (run x86 Linux).
And this channel convinced me that I'm on the right track.
I do not own any Apple products (except for like 10 songs on iTunes, which isn't "owned" by them, but is the only product of theirs I've briefly used) and I subscribed to Louis Rossmann, I agree with a lot of the principles he has and the way he goes about things. He is an awesome teacher and his content has always been amazing, especially the honest rants about Apple's way of doing things.
I found mr. Rossman's channel when he did a collab with Linus. I doubt I would ever have found him without that collab. I don't care about learning to repair apple devices either, I just like watching him do the work and complain about apple's crappy business practices.
Never owned a MAC, but a couple years ago, Microsoft began the same shit. I have been on Linux for three years now.
Dan Beuscher
How does Linux compare to windows for gaming? Are there workarounds for incompatible games and such? Because that is honestly the only thing keeping me from not switching away from windows 10 after its gotten progressively more like a mobile OS then a PC OS.
*Noah* _"I've never owned an Apple product (run x86 Linux).
And this channel convinced me that I'm on the right track."_ Those are actually the exact reasons I *AM* subscribed. Apple is a bit like California. You might not live there but what happens there first will be sliding downhill to where you live. Paying attention to Apple's shenanigans gives you time to prepare for the same slimy tactics elsewhere. Microsoft is already on board, pressuring hardware manufacturers to build hardware that makes using Linux difficult.
i hope this guy wins the appeal. this stuff makes me mad and i agree with you completely on this.
pbhenry3 hope so as well, but I don’t have much confidence with the type of Federal judges that Trump is pushing through the U.S. Senate.
Plus Apple will just bribe the court so it will be hard to win and take a lot of money to win
Here we go again apple giving the people that keep their devices alive the finger
@@deadgaming20 my 8 year old windows phone also still works, isn't that normal something works for a bit?
Lately we are already happy with the obvious ... 😒
Because apple doesn't want their machines to survive. They want us to buy new ones.
To be honest I have had a love hate relationship with Apple like some of their designs and a few products but still prefer anything over apple products. If I want productivity I just run my Linux pc or laptop it gives me good usability and nice design (design aka Ubuntu) also Linux will for the most part give older hardware a better life span and a chance to be usable again
Michael J Conkright ....I have found that many Apple product users are cult-like in their devotion to Apple....Strange, but true.
@@remlatzargonix1329 research have been done in that belief and found that these ppl equate the Apple logo to the Christian Cross or any religious symbol.
This whole situation is worrying me A LOT.
I live in Prague and we do iPhone LCD/OLED refurbishment for Central Europe (Mainly CZ/GER)
This whole bullshit with Apple preventing 3rd party repairs in general is driving us insane. Like every new Apple device has fewer and fewer 3rd party replacable parts. It's my freaking right if I want to void my warranty (if it's not out yet anyway) and repair it at John Smith store coz he's a handyman who won't take 1200$$$ for battery replacement. iPhone is just as much piece of electronics as a vacuum cleaner.
Lol, can't wait for Apple to tie battery to the motherboard so that you can't replace battery without some synchronizing device.
Apple are walking on REALLY thin ice with that. They could get so much money if they collaborated with 3rd party stores like us, but then they won't look so "premium" and "unique", I guess.
Apple is nothing more but a school hooligan wearing sunglasses. After learning how iPhones and MacBooks work I don't even have any wish to have them fixed in any authorized store. The cost of the repair is extremely low if you know what to do. Even if you put original stuff in where it's needed (for most parts it doesn't even matter if the part is original due to their technological simplicity).
P.S. From what I know (not sure but I think it's true), the closest to Prague(1.3mil population) AUTHORIZED repair store of Apple is in...GERMANY! Dresden. 2 hours by train. And this is a fcking Central Europe!
Apple makes more money by not allowing repair, as many Isheep Just buy a new device for a couple of grand, of which apple is able to keep at least 50%
Jop, pár kamarádů se mě ptalo jestli bych jim nespravil ip8, protože ví, že jsem úspěšně vyměnil baterky displaye a component level mb opravy na android telefonech v minulosti. Iphony odmítám, protože nehodlám nést žádnou odpovědnost v případě, že se jejich zařízení po bezproblémové výměně displaye brickne. Upřímně bych nechtěl být na vašem místě...
3:09 "somebody who doesn't know their ass from their ppbus" lol!
**Yes.**
He is officially self aware of his own memes. It's legit.
came here for this comment; was not disappointed
The dead pan delivery had me.
The Dro what does ppbus stand for anyway lol
So cool to see you on CBC...!!! Millions of Canadians now know about you. Hope the experience was overall positive... You've probably already seen your clips but I just have to say you came across as super nice, direct and to the point about apple, and not at all foaming around the mouth...WIN..!!
Thank you!
This is the link of the cbc report ruclips.net/video/_XneTBhRPYk/видео.html
@Alexander Long: It is uploaded on this channel too :P
They overcharge for their products, then they take away your ownership and then they pay no tax.
3 simple steps to become a douchebag, but 1 trillion dollar company.
It's very easy for them, for example Apple Monaco (Monaco being a 0% corporation tax haven) lends Apple US $4 Billion at 1000% APR so at the end of the year Apple US pays off the loan costing them $40 Billion which comes off their profits so reduces the tax they pay, the objective of these companies is either break even or operate at a loss where make their sales and make huge profits in 0% tax havens.
The problem is that is very simplified it's in reality a very complicated manipulation of international tax laws which is only realistic for huge multi national companies but it's something that could be easily stopped by governments but they don't because they make our politicians and lawmakers very wealthy.
Interesting how Apple keeps saying how they're "environmentally friendly", yet making repairs impossible or impractical just creates significant waste by needing to buy a whole new product when something breaks.
Not really Apple's fault all too much, people should be recycling electronics to the proper facilities that can handle them.
Those who say Apple is an "Environmentally Friendly" company are hypocrites, buying a new iPhone because of screen crack is incredibly wasteful
This general move to the "death of ownership" disturbs me.
There's this constant push to subscription...your software, your music, your movies.
And soon, your car, your computer, your phone..
This is all about power and control. If you don't own anything, you have no leverage with that product.
Keep fighting the good fight
I agree 100% This is a very disturbing trend.
software, music and movies were always single license products.
Never in the history of these media, outside of open source, could you just take the product you bought, modify it and re-sell it like you can with laptops, cars etc.
You do not buy a song. You do not buy a movie. You do not buy a video game.
What you buy is a usage license which may or may not be transferrable.
+Muh Russia salad
No. You can't just add a remixed intro to Ghostbusters and sell it, that's a crime. What you are allowed to do is make parodies, but if you want to sell those you have to heavily modify the original so that it is clear that it is your own product.
With video games, you aren't even allowed to extract parts of the code and sell those. You do not buy software or movies or songs. Period.
Nerobyrne you're getting confused with ownership and intellectual property. If you buy a song, you can edit or remix it as much as you like. But if you want to sell that remix then you'll get in trouble. In the same way, if I bought a bunch of laptops, swapped out a bunch of components for shitty parts then tried to sell them as nearly new laptops made by Dell or whatever, then that would be an issue. You're comparing Apples and Oranges, but when you buy song, as long as there is no DRM, you do own that song. When you buy a CD, you can resell it. In theory, you can buy a track from iTunes, strip the ID from it using software and resell it, if anyone would buy it from you. You can sell your used DVDs...yes there are some grey areas but to say you don't own stuff is a strawman to justify the subscription model.
+JonnyInfinite
It's true you can resell your CDs, that's perfectly legal.
But unless I am very wrong, you technically lose the right to listen to those songs when you sell the CD.
Of course, nobody ever bothers to enforce this because it's a mere technicality.
I was specifically talking about software, if you own software, you automatically own the rights to sell it.
That's why you don't actually buy software, you buy a license to use it. I do agree though, the distinction gets much less clear if you buy a physical copy, especially if it is a physical copy of a movie or song. I just want people to remember that buying a laptop is very different than buying a video game, for a lot of reasons.
Couldn’t agree more.
If I could buy parts from Apple then I would!
The entire Apple concept has gone down the toilet, I’m a fanboy and I won’t buy new Apple products! They are putting off their most loyal customers, I’ve had Apple since the Apple II last century.
The Defpom's Repair Channel I warned one of my brother in laws that if he bought a new macbook he would be sorry. So he decided to just replace the internal parts which I told him was smart.
James Brindle I wouldn’t even buy the 7, I need the headphone jack, I use it every day, and refuse to buy a special appledongle to return the function they removed, just like USB , ethernet, etc on laptops !
me too, i have apple products that i will not be replacing with new apple products when they break or they are obsolete. They lost me a while ago and this continued course is just cementing my desire to go elsewhere
Just had a rant about this elsewhere. I too had a II and various Macs at work over the years, and my current phone is a 6S+. When that dies, that's it for Apple. The new phones suck (for all the reasons given here), everything is outdated and overpriced, and Apple are behaving like Spoilt Dicks. No more money from me, you parasites.
I think we've gotten to the point where the next year's smartphone flagship doesn't actually offer much over the previous year. Or in many ways, it's just a regression.
Smartphone CPU's have gotten pretty fast and efficient. The only thing that would _cause_ them to run slow is if they're bogged down by too much useless shit running.
Meanwhile, they're doing shit like removing the headphone jack, removing MicroSD card readers, adding dumb gimmicky things like the notch, or having like 15 cameras.
Louis, you are 100% correct in your analysis. Apple is, once again, over reaching. In a sane world, it would be Apple that would be facing both fines from regulators for anti-competitive behavior and civil damages from its customers. As it is, Apple is immune from the consequences of its actions due to the bizzaro-world nature of the US legal and political systems when it comes to Intellectual Property. Like most of the really important issues we face today, it may require a US constitutional amendment to fix this (we're probably too far gone now for a mere change in federal or state legislation, the judiciary would just nullify anything Congress or state legislatures pass). The original US Copyright Act of 1790 only provided for a term of 14 years, with a one time renewal of 14 additional years if the copyright owner was still alive. That's a total of 28 years, compared to the _120 years_ provided by current US law for copyrights held by corporations. The whole point of copyright, at least in US law, was to provide a way to enrich the public domain by providing creators a fixed period during which they could benefit from the fruits of their labor before their works became part of the commons -- it was _not_ to gift a small elite of a perpetual monopoly over intellectual property.
“The Congress shall have power…
To promote the progress of science and useful arts, by securing for limited times to authors and inventors the exclusive right to their respective writings and discoveries… “
Article I, Section 8 of US Constitution
US constitutional amendment? Congress will never pass such bill, so you need to do it via constitutional convention - good luck with that.
God forbid any other popular tech reviewer would actually bring this up. Oh wait. I forgot they are so busy switching to new phones every two weeks that they don't worry about repairs. I wish they would cover this court case as well but they won't. Instead they will be talking about the latest Samsung or Apple leaks.
They are too focused on measuring bezels
If those tech reviwers would react to right to repair: "It's going away but oh well, it's the market trend" and swallow it without a second thought.
Linus (of Linus Tech Tips) is friends with Louis, and has covered this whole thing at least a little bit. so, *most* of them won''t cover this shitshow.
I will be absolutely shocked if iJustine drop her "i" and just become Justine. Dont think she will ever turn.
But Guys like Linus and Lewis from unbox therapy. I trust them, they are pretty legit in their observation. They say it as it is, good or bad.
As a Norwegian, who's following the Henrik Huseby case myself, I can say on a general basis that Norwegian courts in some cases have a ban on transcription, but I would guess this wouldn't be the case here. The case will be heard in Borgarting Court of Appeal, and if you need any assistance, I'm sure I can help. The only live translation I could think of would be to type down the translation for you to read. It'd be best to check with the court if that would be possible, given that there is to be no noise in the courtroom. I'll reach out to you in some other way if this comment ends up burried
We are also ready to follow to the court and sponsor as much as possible. Waht is the rules to neter court in norway?
that seems like a really scary legal system... not having any transcripts from legal proceedings?
FHR parts, it's generally causing no noise or issue, in open court proceedings.
There is, of course, an official record, and a stenographer. The ban on transcribing applies to everyone else. It's a system that means that if you're on the jury of a murder case, you won't go home to see the media's bias in the case, as an example. I doubt there'll be a transcription ban in this case, but I'm not familiar with it.
+Septimius
I know that the EU competition Commisar, just happens to be Danish.....hm.... facebook.com/margrethevestager/
Alright you fine nord, I need your assistance, lets do this, just dump a link to this video and beg her in your own language and words to watch it!! If we all run crying to her, she might just dropkick apple in their face, so to say. (This woman got balls so big she literally basically...took the job as PM away from the PM for a four year period, then she proceeded to kneecap google as Commisar, sadly not 40k or USSR style, but still. If a kinsman goes running to her, we have a chance at getting her attention, spread the word!)
Their arse from their PPBUS.
Top kek.
Tau i died
i had such a fucking giggle at that
What is PPBUS my good sir?
@@YosuaNangin Well...
@@blvckbytes7329 Will you help a dumbfuck in need?
Apple's "Proprietary Hardware" business model is and has always been a joke. The sad part is that the joke has always come at the expense of the consumer. Louis Rossmann = That one guy that stood up to the lunchroom bully that is Apple. They absolutely hate you. The louder you resist and more people that you educate. the more they will clamp down. While what you are doing is very honorable, don't forget to save yourself.
To be fair, it's not just him. IFixit are much larger and they do push for right to repair laws.
To all those apple fanboys:
If apple employs all those tricks for "security" (for example no touch on replaced screens), why do other manufacturers do not employ those tricks? Why doesn't Lenovo make their laptops unbootable, if the screen is replaced, why doesn't Samsung make their touchscreens not work, if you replace the camera?
Cause they are all unsecured!!!
If you are trying to convince Apple users, I think this is still way too hard for them to understand.
+Patrick Yeh
If I actually was trying to convince apple users, I would be commenting under the wrong video :D
P.S. it is impossible to convince Apple users, even if you present them something waaay better...
BECAUSE THEY AREN'T AS SECURE AS AN IPHONE OR MACBOOK!!!!!
I mean really, what else do you expect the Apple fanatics to respond with? Did you think they'd actually see logic and realize Apple is just fucking them over?
Fail girl. For this kind of argument you will need to bring in some security reports that support these claims. Unless you mean to preach to the choir, your word is meaningless in the realm of convincing anyone that what Samsung has equal, better or less secure than how Apple does things.
Thank you for sharing the story to the CBC. Your interview was spot-on and was very proud to hear your voice.
Louis, I have a lot of respect for you and your wonderful content. Thank you for speaking up and keeping us informed. I hope your continued recovery is going well too. Best wishes from Sydney, Australia.
Thank you!
@@rossmanngroup You're most welcome buddy. Have a great week.
Loved this video. i'm planning on starting my own repair business soon after inspiration from you
kryptoniteee do you know how many millions of repair businesses exist in the world that are all equally and independently successful? Moron
kryptoniteee You can't just assume that he has no skill. He never mentioned making it cheaper either. Stop being an imbecile.
I hardly ever take notice of youtube comments but once in a while you get a someone such as kryptoniteee that can really wind people up. It's like someone else said, we don't know what skillset a person has from just one comment. I started from nothing and worked my way up to the point i'm at now where i repair a wide range of computer equipment, laptops, tablets and phones down to board level. That's about 10 years ago still going strong, and it's proof that anyone can do well in this business if the customer base is there and you're dedicated (especially to learning). There is one thing i would say though, give it another few years once all these apple users are using newer laptops and we will see major problems with trying to repair this stuff. That's one reason i branched out and didn't stick to one thing such as apple equipment. Don't get me wrong though, if you can make a ton of cash from one nich market then it's obviously the best thing to do, but will it last? I doubt it. Rossmann is a clever guy though and i'm sure if Apple repairs go tits up he will have plenty of other things he can jump into to keep his business rolling. Good luck to Steven if he want's to start a business, we should be applauding people that want to actually do something with their life rather than sitting on their ass.
Do you know Stephen? Just wondered....
@@kryptoniteee That's perfectly reasonable considering I live 500 mi from Louis. I have 2 years experience repairing phones and other electronics, but not on the same level as him, obviously. I'm doing repairs at quite a low price (45$ iPhone 7 screen replacement) versus maybe 80-150$ for the same thing at another local repair shop.
I'm an Apple fan, and like and use their products. But their war on repair is maddening. This is going to set a dangerous precedent if allowed to continue.
Don't continue to support them then
@@codyjewell1460 That will never happen because he is not as upset as he tries to seem. He like many others, have accepted their incarceration in Apples prison system and escape is not an option. The Apple logo God is too powerful. I'm very confident there is no help for him at this point..😔
When the alternatives (Windows PCs, Android phones) are worse in ways that I care about, I have no choice (and products like the Surface are equally, if not more impossible to repair, so Apple is not the only ones committing these types of sins). That said, I'm confident that I can use the products I own now for at least a few more years. We need right to repair legislation in the technology industry badly, just like we have in the automotive industry.
What's even more perplexing about Apple's tightening of repairability on the new MacBooks, is that iPhones have actually gotten easier to repair over the years. It doesn't make sense. I can see the argument of "security" but when it's so tight that it's keeping out the good guys, what's the point?
I say Apple needs to burn. If the iPhone doesn't sell as well, Apple will notice. They need to be stunted in some way.
you just made my day man it's just really priceless thanks
Louis,
Love your channel and more importantly what you do. I'm a computer technician that works for a depot and in the Apple area. They are very secretive, to the point that all areas where Apple techs work is fenced in with covers over the fencing. I have been trained on two of the new Macbook Pro systems. We of course do not call them that. With the new system they have removed some items from the MLB but they have included a touch-sensor. The SSD drive is embedded in the new MLB along with the GPU as well as CPU.
To make a long story as short as possible. All parts that we use are refurbished, maybe not at first but they will be very quickly. If anything is wrong with an internal component including the SSD now, we have to change the MLB. Every MLB is tied to the touch sensor, so a new touch-sensor has to go in as well. Old MLB and touch-sensor that is pulled has to go back to manufacturer to be reset. This means that if I place in a new refurbished MLB and touch-sensor and it is DOA They will have to go back as well. I'll be so glad to see you finally rebuild one of the new models. I want to see your experience in lining up that touch-sensor.
To be honest, I'm quite curious as to how the mouse will be able to trick the cat this time around. Now if you are able to remove and replace chips on an MLB I don't see an issue, but getting around that touch-sensor may be a little tricky, so if you have an OS issue and need to remove the internal component there..... Like I said, I'm looking forward to future updates about the new systems.
Imagine standing the machine on its side with display open. Then using a little plastic alignment tool that only covers three sides of the button with one hand while placing in 6 screws with the other hand. I've only done it twice but each time took me about 20 minutes to get that touch sensor in and aligned properly. CRAZY!!!
BTW- I have never owned an Apple product in my life. When I was hired they asked me if I would have a problem working on apple machines. My response was apples and oranges it's got everything a PC has it just runs a UNIX OS. I run both Windows and Linux. Windows because of the amount of software available and Linux because I love it.
Thank you for standing up for all of us. Best of luck, I look forward to seeing this unfold.
Louis, you deserve the highest degree of respection from consumers. Thank you for your efforts to make this world better and fair place.
This is why i don't buy iphone. Not because it is a bad phone but the way they handle this kind of stuff
Good, never buy iphones, they handle it the way a child would.
Apple's walled garden bs sucks and the fact that you can't just download a file on an iPhone and open it makes me scratch my head asking why people like these things. I can and have been asked to do more things on my note8 because my wife's iPhone can't do it.
Why I don't buy an iPhone :-
1. I'm poor
2. My one plus 6 is as fast if not faster(depending on the work done) than the iPhone XS. So yeah
also, its a shitty piece of electronics....
I'll be there to watch and follow. It's a matter of contemporary common sens. I'm glad people like you get involved in such matters and therefore I'm proud to be one of you're subscribers.
Definitely keep us posted about the case in Finland. Would love to hear it first from someone like you that truly supports aftermarket repairs.
I'm glad that I never jumped on the Apple train, but because of the precedent that this will be for the other companies I do hope that Apple gets punished and drops these ridiculous practices. For that we need people like you. Nice work!
Well now the new Macs are unrepairable. They innovated a chip for that. At least they are innovating something.
They can't even repair their own models. If they could do that then all this shenanigans are not needed at all. Apple customers can just go the STUPID BAR to fix it and end of story. But no, instead of helping the customers they do shite like this.
I REALLY want to see a Rossmann video on this. I already hate the idea of this, and I'm sure he will too
apple moved to china.
china wants america's money.
fuck apple.
@Tom Arrow yeah I watched.
I think Apple´s actions are also against the law via competition law. They will punished some day like Microsoft :)
@@officebear4637 At that time Microsoft was powerful too
@@SerinUcer i think people vastly underestimate how much more powerful than MS; Apple is now , MS was never as powerful as middle tier countries - Apple is MORE powerful then a lot of middle tier countries (economically) and at the end of the day no matter how people cry about justice, money makes the world go round there is a reason why fortune 500 companies basically dont have 2 pay tax yet me, u and every joe average is paying 40% + in taxes, the richer u get the easier it is to dogde tax and even get granted ridiculous rebates and bail outs
Trump is president, it's not going to happen.
Punished?
They'll just invest in a rival company to get the courts off their backs - remember when Microsoft poured money into Apple? 🤔
Apple won't be punished because they have something Microsoft doesn't. Apple has broken just about every copywrite and fair play law since its' inception and they have not received anything in the way of punishment. They never will and make so much money they wouldn't have to care if they did.
Hi louis! I come from a completely different field- yet i enjoy watching even your board repairs 🤣anyway to the point- i think what you re doing is really important to raise awareness outside the tech community- thank you and keep on keeping- greetings from across the planet,...
Always enjoy your videos Louis! I've been watching you here and there for a couple years and appreciate your concise no-fluff no-bullshit approach to the topics you cover. Sorry to hear about your inventory, Keep up the good work!
Umm, last I heard your building was ON FIRE!
What's the update?
Seems business as usual?
The apartments behind my office are completely destroyed, basement is flooded, my office made it out fine. Besides about $10000 in inventory damage in the basement I'm good. It could've been much worse
@@rossmanngroup can't you get some money back from your insurance or even the building owners insurance?
@@rossmanngroup so 20 iPhone xr glass backs? 😂 I heard those cost 500 a piece to replace
apple was trying to burn louis rossmann ALIVE. evil bastards.
remember the video where Louis talked abut that at some point in the future 2020 or some shit, he wont be able to extend his renting licence, and it would be cheaper for them to just pay Louis that he would go away??
Well fire definitely motivates people move...
Apple wouldnt try something like that
Tesla and Apple seem to have the same repair mind set
That is the one thing I don't like about tesla is the way they do repairs
Exactly. Only the dealer and "authorized" shops are allowed access to parts, software and other tools to repair them. God forbid if you want to work on your own car! There is a youtuber here that rebuilds them and tells of his battles with them.
@@grampysmagic3327
ruclips.net/channel/UCfV0_wbjG8KJADuZT2ct4SA
Rich Repairs is the guy you're thinking of. He was featured on Motherboard.
+
Tesla literally hires apple former personnel or rejects
No dislikes? Apple execs haven't seen this yet!
😂🤣
now 4 of them have....
now 9
7 now, gotta love those sheep... Their argument: "You're stupid. I'd rather pay Apple all the money I have to fix my broken iPhone and have it done correctly."
Me: "You're an idiot... Didnt you hear about ChargeGate? If they can't get it right the first time, what makes you think they'll get it right the second time around? They'll fix that problem and create more, just look at what they did to the headphone jack! Now everyone needs to use a dongle the costs $5-$6 or buy AirPods for $170."
Apple could at least use the money from something big like that to hire better engineers, that way their marketing team doesn't have to try so hard and will make me actually want purchase from them. Well probably not.
Now 11.
Its good to see this information getting out. Its been obvious to me for so many years but they never listen until it goes mainstream sadly. Mad respect for you sir, you bring transparency and integrity to the industry and everyone should support the "Right To Repair". Thank you !
Well stated Louis. The automotive industry has been doing these kinds of shenanigans for 20 years, where in some cases you're forced to go to a dealer to get something fixed. They don't go to the extent of suing people or independent shops though. This is a step further. Cheers! Chris.
Louis, get a cheap EEPROM-programmer or a Bus Pirate, make a custom wiring loom with the correct connector and "fix" the EDID in those panels. It's just a I2C EEPROM that you can flash trough the cable. No need to have those panels sitting around being useless.
That's curious.. 🤔
Now, THAT is fairly close to the definition of counterfeiting though.
@@NJ-wb1cz No it's not. The EDID EEPROM just contains timing information, production data, serial number and model number. Apple just locked their system to only recognise one model of the LCD panel, whereas most other computers ignore this and just reads timing information from it. Apple order more or less the same panel as Louis, but have it programmed with a special model number - otherwise it's the same product.
@@zaprodk how is passing off one model as another one by messing with its internals not counterfeiting? You may argue that it's harmless counterfeiting, but it's still counterfeiting. You may similarly change serial numbers on legal 100$ bills, and those bills will still be considered counterfeit even though you didn't technically steal anything.
@@NJ-wb1cz we could discuss this forever. Let's hear Louis' thoughts on this.
That’s what I currently hate about the repair industry. I want to get quality replacement apple device batteries and it’s currently difficult to come across good or OEM/original batteries at all
When you accidentally scratch your MacBook 2023 and you instantly get swatted by AppleCorp TM for counterfeiting
Apple™ Kill squads
Wish I could work for a guy like this...I love his conviction and his attitude. A company I would be proud to work for!
I remember reading about a similar issue with John Deere, It's at a point where the only way to service and repair equipment is through authorised dealers. Machines must have genuine parts (Serialized to the machine) to even run, so if a part breaks in the middle of a harvest you have to wait for parts to be shipped and installed before you can continue. This can take weeks and you may even need to load the machine on a truck and take it to the dealer. The diagnostic programs are held by the dealer ensuring the owners cannot fix any issues themselves.
Unfortunatly this is bigger than Apple. When we talk about the right to repair, how far does that go? We're seeing Tesla discourage repair in cars too. What's worse is other tech companies will follow. I can't imagine not being able to replace the shitty display in my ThinkPad for a potentially aftermarket IPS 1080p one for less than £40. It's ridiculous that the words right to repair should be part of the same phrase. Why do we have to fight for this when it is a right we've held with the tech we've own since the 80s. This isn't what Wozniak would have wanted. I'm rambling here but this even goes against some of apples old (very old) ideals.
Easy. Stop buying American products.
Chinese manufacturers don't do this crap. You can swap whatever with whatever on an Huawei P20 pro, and it's a better phone than apple anyway.
B-but according to CIA, Huawei is a no-go smartphone to buy...
@@s0ul216 well duh. Chinese government also uses anti-consumer pro-corporate protectionism to shield its own manufacturers from imports. And the USSR did that, and Cuba, etc. Didn't stop Russians from sneaking in electronics from the "evil scheming spying capitalists".
And we all know how that ended for the government.
Don't forget that john deer and others do this to.. Its not just apple.. A lot of companies have decided that no one besides them owns what you bought
Hmm, what I really wonder about now though is: does this put you into some legal trouble with your previous customers whose laptops you fixed for don't work properly anymore? To be honest here, no matter how you stand on this issue either pro-self repair or not, Apple called the shot way after the fact and it should be on them to provide people with a working screen again, meaning, get rid of that lockout at least on existing laptops.
If they want to call that shot on future models and everyone knows what they are buying into it's still mighty shitty and it shouldn't be legal for them to lock you out of your machine over a display swap under ANY circumstance, but this is just a much higher quality of a problem.
For what it's worth they might as well disable my iMac's Samsung SSD that I put in myself long after the warranty was up to give this baby a little more life and it wasn't like I had an official option anyways anymore if I remember correctly. Either way, it's BS like this that will - hopefully - bite them in the ass in the long term.
The most glaring problem is of cause that everyone is so extremely scared of Apple and not getting access to their presentations and sample devices for those early reviews ($$$$$) anymore that they completely succumb to Apple's PR apparatus.
As far as mainstream media goes, they go completely unchecked and even the new iPhone prices have only gotten "surprised" commentary, never have I read substantial critique.
I do see some direct critique from time to time especially about their tax deals with Ireland here in Europe, but that's pretty much it.
"But but ecosystem...!! But but updates, but but build quality...!!" - every apple fanboy
they aren't isheep for no reason
Hey Louis! I tinkered with the auto generated captions. Hope that helps, because they kept saying things like "one the case"
Thanks for posting what you do!
You are very welcome to norway. looking forward to having you visit!
Seems like DELL is trying to do the same... I'm here in LA doing inhouse computer repair... New users want laptops and Dell doesn't want us techs to fix it.
Honestly, I trust a 3rd party to fix my products rather than authorized businesses. So my trust is with you guys, not the official ones. Plus you have more experience than those authorized
This is crazy. I'm totally boycotting apple. I would like to go support you over there if I can.
Here's how you can make your boycotting count: look up public sector organizations with supplier deals with Apple. Then send them customer feedback about how disappointed you are of them for procuring such highly marked-up products from a company that manufactures the products in such bad working conditions that the factory owners had to install suicide nets. Then make a public opinion piece about it in a local newspaper and let the pressure build up.
Currently using MacBook Pro 2015 with staingate problem. Next upgrade 100% windows or Linux.
same for me bro!
Dell sells a lot of laptops with Linux Ubuntu preinstalled. Keeps windows completely off your shit so you don't have any license with them. Then you can install whatever you want
Don't do Windows, especially don't do Windows 10! Linux is the way to go, but I would not choose Ubuntu straight. I like Ubuntu-Mate. It still allows the control you deserve. Also others like, Lunux Lite, Lubuntu, Arch, are all good. Anyone of them is better than either of the big two.
Get Win 10, then make it dual boot for Linux. On the Windows 10 os, set your connection to metered for each wifi network you connect to if you don't want to download updates.
Stay away from windows 10, ive been on windows since 3.11 but this shit is too much, if it were not for my video games I woulda been on Linux right now.
Louis, you are more than just a (very good) repair guy. You are a thinker. And you are elucidating some of the most pressing issues around the increasing complexity around today's technology and industry. Bravo.
Louis is a true American Hero
Glad you are doing well now. Best to you.
Mister Rossmann,you are a king of peons.Your work,words and honesty are commendable.Thank you for being you.Cheers
I'm glad your workshop didn't burn down.
Thank you :-)
the biggest "right to repair" cases going down are against John Deere preventing farmers from repairing their own equipment... which Apple is super curious about. people just don't understand how jacked up these companies are trying to make everything. Computers are one thing, but preventing a farmer from repairing a tractor is just terrible. this isn't about this issue, it's about money in politics. People worried about healthcare, people worried about right to repair, people worried about copyright laws, people worried about just about everything... need to realise that all the problems are because of money in politics. Nothing will change unless sponsored politicians are cut off. Outside of this, you're awesome, keep that shit up.
I am very happy to see you still have a shop after that fire! can you please give us more details on your building fire?
"Only if you bend the Knee." The Game of Thrones is real. Winter is coming Apple. Snow is going to ruin your world.
I never personally own an apple product. My sister has owned multiple imacs and Mac book pros. My little brother has owned multiple iPhones. The sister says her computer are great for what she does (graphic designer and art director). My brother just says iPhones are cool.
They both tried to make me see the benefits of owning an apple product. I've dabbled a little with my sister's computer (still do when I have to) and my brother still thinks I'm missing out on iPhones.
Perhaps, back in the days before jobs died, apple as a line of products and as a company, was okay. I never bought anything from them because of their insane prices but I thought, back in the day, that apple products were decent.
Now, as a company, apple is greedy and criminal. Their products are laughable, repair, prices and specs wise. Their products might look cool on the outside but they are garbage inside. Their latest iPhone xs and xs max debacles just made me pity those who bought them.
I am a graphic designer and I refuse to use their shitty products.
Always gets me into heated arguments with the fanboys at the agency I work at, but I don't care. I get shit done with my Thinkpad.
And I'm really happy that I'm not sucked into an ecosystem I can't get out of. Like iMacs working best with iPhones because of their proprietary Bluetooth transfer thing etc.
@@schmatzler For the life of me, I never understood why iPhones can't connect to other brands via Bluetooth. I don't get it!! Isn't it the same technology?? Same with different chargers even within the apple ecosystem. WTF???
William Julien Nkoghe Olympio: No, it was just as bad with Steve Jobs around as it is now. Louis has the repair videos to prove it.
@@ki5aok As bad? Not as bad as now. Maybe bad compared to other manufacturers maybe.
I have never purchased a Apple product, ethics and common sense prevented me Glad to see many waking up now. Hopefully not too late.
What if all repair shops stop completely repairing apple products.... So that at some point people will choose some other product other than apple ( using their actual brain )... I don't hate apple... But what they r doing is not good... Even now they introduced new technology of 2018( TAP TO CHARGE) on new iPhone models.. 😑😑😑😑 and these people think that's an actual feature...
If they do that, all apple users will go to apple service center. Apple will monopolizing them, and defeating the purpose of third party repair service.
I bought a "second hand" Honda Accord Limited 2004 V6. I got a very good price, because it It had been wrecked in a big accident and was completely "rebuilt" (by very talented technicians btw). Even though my insurance company wrote "Rebuilt" on my papers, Honda made no fuss about it and still accept to service my car ! They even replaced the front wings and hood that were copies, with original ones (after a truck ran into my parked car), and it didn't cost much more that what a 3rd party garage wanted to charge me (with more doubtful parts then what Honda could come up with, thus given the slight difference it wasn't worth the risk). The repair industry is a huge marketplace, and it looks like Apple is trying to monopolize that market in regards to their products (if not for obliging people to buy new stuff rather than allowing them to repair their Apple gizmo). In short : Apple is going for a total horizontal control (as they tried to do with music via iTunes), more over by trying to impose a ridiculously exaggerated pricing scale (fascism). They must be stopped at some point.
I am a big supporter of right to repair, and love Louis's work. But the story was a little misleading when talking about the home button. They neglected to mention the fact that very same home button also contains the fingerprint reader for touch ID. There are very legitimate reasons to have the OS lock down if it detects someone messing with a bio-metric security interface. As a user of these bio-metric devices I support the OS locking down down when a major change is detected, even if it means I do have to have certain things repaired directly by the manufacturer. We need to find the balance between protecting our privacy and our right to repair. This is just a little thing that bothered me about the story...I love the work you are doing for all of us! Thank you!
Apple's race to the bottom
Look at Apple's stock, it is still going up year after year. Have to give them credit, they have their fan base pegged and milk them for all they are worth. From a bottom line point of view Apple is still at the top of their game and slashing down anyone who also might want to rise up.
@@MyuFoxable It's not really a good indicator of anything other than "people think that other people will value your shares more in the future". It's pure speculative gambling/poker, and the object of the gamble doesn't matter.
If you will find a way to create a legal slave trading company, and people all over the world will start buying your slaves, your stock value will also skyrocket.
MyuFoxable The high appreciation only serves to increase the initial crash after the business starts to take in water. The competition has already replicated everything Apple is doing besides maybe the non-portable iTunes service and can quickly take over iPhone's user base once Apple bungles up royally. Apple is a major part of the speculator-driven tech bubble of the U.S.. Staking tons of funds in IBM and Apple like that is very risky.
Do you know what the natural reaction is of people when they have a bad apple in their home............
Throw away, of course.
And these apples are as bad as can be.
For the future, my advice is: Do not buy apples that you can not or do not want to eat
Louis Rossman should start a go fund me for the court case.
Some other industries have actually already gone much farther along this road. Ask a farmer how on his new John Deere tractor he has to buy a license from the manufacturer if he wants to hook up the used plow that he purchased from his neighbor. And how he doesn't get any new attachment licenses if there have been any unauthorized repairs on the tractor. Or ask a CNC shop how they have to ask (and pay) the manufacturer for permission before they are even allowed to move their machines (that they fully paid for!) to another location (there's a gyroscope built into the electronics that completely locks the machine as soon as it is moved even an inch).
I recently had a leaky faucet in my Apple Home. Apple asked me to return my home in it's original packaging for warranty consideration. When I explained that this wasn't possible, Apple offered to sell me a new home. Of course my home model was now obsolete, so for a nominal charge, I was offered an "upgraded" home.
The cost of bulldozing my "non-functioning" home was more than the initial cost. I had a RedSeal Journeyman Plumber replace it with a Home Depot ($2.49) faucet cartridge and promptly found all my doors and (dare I say it) windows locked.
When I looked into replacing my home with an Ubuntu or maybe a MicroSoft home, Apple's legal arm reminded me that my "land property agreement" was compatible only with having an Apple Home. As I took the matter to the local, then Provincial Courts, Apple began drilling for oil on my modest property.
Because I had "modified" my home, I violated the EULA. Apple therefore adopted all mineral rights and is currently making $millions/month and my home is currently the "rigger's dorm".
On the plus side... the faucet doesn't leak anymore.
apple in Norway will pay to win you are right they need to be stopped ,and stop buying crapple
buy to win in norway is rly hard to do
WE WILL SEE -he won once if he loses this time ,i was right(if)
do you still play kw
I still dont know why people get apple when this is out there
Wow well for one I have not had a apple since iphone4. Secondly, my infringement is for the right to repair. It's easier and less expensive to fix pc laptops then apple. If I want to replace something it is just slap a new part in and easy (unless a ultrabook) If you are a apple user good for you I wont get why a overpriced product that is known to have issues and all of there products is to have profit. Finally thanks for all the likes I mainly game on this profile but I comment when it's a great video.
Because I prefer a clean OS where I dont lose my contacts if i reset my phone even if I have backed them up to google
@@ErdnußRiegel6969 Spotted the iSheep.
Nice try Mr. Clean. I recently switched phones from a Note 3 to a Note 9. My contacts are backed up on google and I didn't lose a single contact; actually... all of my data (text messages, call history, etc) transferred just fine.
@@jamesyoung151 Yep, I purposefully formatted my S7 Edge so I could root it. Once it was working I just hit restore. Contacts, apps, messages, memos, wallpapers, every personalisation made was all put back even with modified software.
When my girlfriend's iPhone decided to delete half her contacts however and she tried to restore there was nothing on the Apple backup servers even though auto backup was activated on her phone. But hey, it's Apple so its probably her fault.
nice sarcasm lol..
And Microsoft is starting to follow them lately with locking surface pro just like mac's, even support is following them too I took SP4 to them back in July, it took them 5 days to get screen replacement parts because the center don't have stocks all the time. Yes they replaced it for free even without warranty but not having parts for a newly released product line is bad practice and no 3rd party shops have parts in my city.
Btw the reason why the Surface Pro takes so long to repair and get parts for is because a majority of it's parts including small connectors and components are extremely fragile, proprietary, and almost impossible to get a hold of in good condition and affordability. It's on par with the repair ability of the newer MacBook Pros, you're more likely breaking something else when completing a simple repair like a screen assembly replacement.
Also if it was a new device companies are using parts for production and focusing on making new units before they start supplying stores with extra parts for repair
Well, Apple would certainly not replace your screen for free out of warranty.
Thanks Louise for standing strong by the consumer rights. If I am paying for a device, then I own it and I must have complete control over my device. Apple makes good products, but we should not let them dictate to us how we must use our device. Laws in EU are much pro consumer than the ones in US. In EU jurisdiction, people can even resell their software if they would like so. This is not by any means infringement of copyrights or intellectual property. This is simply transferring of ownership. We must know our rights and stand strong by it. At the end of the day, no law is above of the laws of a nation. Those license agreements must not be respected if they violate simple laws of private ownership. So I personally don’t give a damn with any of those bullshit that these corporate giants publish as license agreement. I respect their intellectual property, I pay for something, I own it, and once I do, I won’t let anyone violate my ownership rights over a product that I purchased with my hard earned cash. If I decide so, I can sell what I own in whole or parts that is an acceptable norm in countries where private ownership is respected. So, damn you Apple or anyone else who would ever want to try to violate simple thing like this by any bullshit politically correct measure like license agreements or IPs. Reduce your greed and APPRECIATE your customer who would come and do business with you!
As a professional auto mechanic many rebuilt/remanufactured parts often come with the OE brand still stamped in it. Some of the higher quality brands take the time to clean it up and paint over it but I often see a brake caliper that says ford on it from auto zone
Straight up Tim Cook. He consistently said Apple needed to take more control of the repair network when I still worked there.
Yes its Tims fault
Do you want to see the perfect solution for this issue? do you want to see Apple do the right thing? Just stop buying ANYTHING RELATED TO APPLE. THERE IS NO OTHER WAY AROUND at least until Apple stop considering 3rd party repair shops as criminals and arguing the apple products you bought are not yours.
It isn't paranoia, literally. John deere just won and killed the right to repair for its customers who OWN their tractors.
Colin Martin
Oh man that went thru?
Horrible.
I’m a tech in the field and not a fan of that type of crap.
They are fuckers.
It used to be that tampering with your paid for property would void your warranty, which kind of makes sense in an annoying way.
But now you can literally be sued for it.
The only way is to not buy this shit and be very vocal about why you are not buying it.
But sadly most people just don't care enough.
same story with tesla
Love that you are a spokesman for this case. It is very important that Apple does NOT win this case. I live in Norway, and i will try to go to Oslo to watch this case. Will it be open to the public?
Are you planning to do a meetup somewhere either before or after the case?
Keep on going. You are doing a great job!
You are right. This has to be stopped. I hope your able to make this trip
If I replace the alternator on my car am I counterfeiting since it still has a Ford logo on the car?
no surprise here sadly, a friend of mine 10 years ago said that apple wanted to turn their computer line into that of iPhones and iPads ie: locked down software and hardware, at the time i didn't put to much weight to his words but after running my own business repairing mac computers for the last 5 years see this more now than ever as being the case.
i'm hoping that Norway's strict recycling laws will play a big part in the case for Henrik as we're all well aware let alone the moral, financial and ethical violations of apples behaviour i think the real way we have a chance to win is the environmental impact of this and Scandinavian countries are world leaders in this field.
So it's probably no mistake that apple are perusing this there as if they can win and set a precedent in a country with such strict regulations they will have no problem passing this in the rest of the world.
Apple's new motto: "Stop Thinking."
Good video, I totally agree with everything you said. Also, it's worth mentioning to those who are unaware, that Apple won't even work on your device if it is 5 years old. They call your device a vintage item and refuse to even look at it.
just gotta tell you. I truly appreciate what you are doing. You are the hero in the middle of this tech fraud era
Maybe apple has Patents on the shape of glass? lol
Well they did have a design patent over the shape of the original iphone that they tried to sue Samsung over - see samsung v apple inc design patent 504,889
Apple had patents on rectangles before. They had a patent on the "light touch experience", distinct from Synaptics' patents on the actual touchscreen technology. It's a really sad world if you can patent _experiences_ outright.
Wonder if anyone has tried to put a patent on the 4:3, 16:9, or 21:9 screen ratio... Apple probably would try.
I saw you on CBC. Did you see it?
Yes!!
The bigger they are, the harder they fall.
Ok, see, now again, here i am nodding my head yes throughout the whole video again. Look, this man is not talking out of his ass, hes not just making this stuff up, hes just saying the way it really is, just telling it like it really is, pointing out what apple is REALLY doing. I myself try explaining these very topics to some good friends of mine, but i just cant say it and word it like said in this mans videos. But when he makes a video of the very things i tried explaining to my buddies, i get em all together and tell them, HERES WHAT I WAS TRYING TO EXPLAIN TO U GUYS THE OTHER DAY, and then after the video the room is filled with that sense of Wow. Thank u sir. I will continue to keep nodding my head yes to ur videos of truth.
Thank you for your Time and Wisdom
Tesla is doing the same thing in automotive field. Refusing to sell parts to third-party repair shops or customers for repair. If you do by a non-operating tesla that was in an accident and you fix it with other parts you obtain some other teslas they will not update the software and brick your car so you have a brick tesla. I’ve been repairing cars for 35 years fourth generation mechanic. Our families have always owned their own businesses body repair and mechanical repair. I will admit I majority of the shops are not qualified to work on teslas and they should not be allowed to to actually save the customer from Bad repairs and giving tesla a bad name this I understand. But some mechanics are electronically skilled I build my own circuit boards I build and repair and modify stereo amplifiers I play with my own raspberry pies and Arduino write my own code. I find electric cars much easier to work on with fewer parts and common sense than your average gasoline powered or hybrid vehicle. If Apple wins in tesla continues to strong-arm their way into a monopoly like this we will all lose. My wife owns a Tesla. I love the car
Rich Repairs:
ruclips.net/channel/UCfV0_wbjG8KJADuZT2ct4SA
Featured on Motherboard, he is a third party unauthorized Tesla repairman who basically does what Rossman does but in the automotive industry
Even worse, Teslas actually run Ubuntu - but Tesla is refusing to comply with the GPL, or even disclose their use of Linux.
There is a lab in Russia they cracked tesla's protection system and after that all parts will work.. If you bought something and paid the money it becomes yours and you have a right to do what ever u want including.. OMG.. FIX IT..
@@nominasuntodioza2725 I love my country. Always hacking everything.
"Fusing to sell parts" refusing*
Are you back in your shop yet?
(Assuming so, as you are able to post this video)
If you read this Louis, know I'm not one of the 1,000 that are asking when their repair will be completed or the status of it. I care about your business as one of your customers, and am just concerned with how everything is going. If my repair gets done, it gets done. If not, so be it; that's not the point right now. It's the state of being of your business' main operating center.
@@101hiimnorm everything is okay but he lost $10000 worth of money in quick hot air station which got drenched in his basement
This is ALL about factoring in risk
Even Libertarians want SOMEONE ELSE to assume their risk
Apple is so full of crap
Thus giving it the name, Crapple
You had to say PPBUS didn't you.
Love your channel. Glad to see that someone is standing up for the right to actually repair your own property, or getting it repaired by who you wish.
Your the best Louis, thank you for your hard work. I will support you.
And I have never purchased even 1 Apple product.
This is how gun owners feel about the government. Everything is about control. As a founding father once said, "A man who would trade freedom, for security, deserves neither"
But when it comes to guns you can actually understand why there is concern, since so many problems are related to guns. When it comes to phones and computers, there is not even any reson to discuss the idea of ownership and right to repair. It should be entirely obvious.
@@karl5874 no, i understand the concern about what is going on with all these random shootings. But if guns are the problem, why has gun ownership increased drastically from 1985 to now, yet overall, violent crime has gone down since then. Why did this stuff not happen in our parents, or grandparents generations? Our culture is changing. Gun ownership is high in Switzerland and Israel, yet they have far less crime than we do. It goes back to our culture. People do not value lives anymore, and are taught to blame their problems on other people. There are mass stabbings all over asia, and they happen multiple times over compared to gun violence here. Most of these mass shooters were bullied, so does that not tell you something? I didnt even mention how the right to keep and bear arms is literally a right, protected by the constitution. The arguement over intellectual property is no where in the constitution, though i do think companies are exploiting the original reason for the intellectual property protection.
@@paintballjunkie65 I was more focusing on the laptop part, I don't see how laptop repairs pose a threat to anybody. I can't really comment on all you said because I don't know that much on the topic. I live in Sweden so I can't relate to school shootings and such, we've never had one. But I've heard it happens in the US. Anyways, the point was that guns *could* be dangerous, repairs cannot.
@@karl5874 I understand what you are saying that guns can be dangerous. I was just trying to say i would rather be free, than safe. That is what the founders of this country said. Because people in power will use their power to try and fear monger people into siding with them. Gun grabbing politicians do it, and companies do it. Apple has said that it only wants its people working on their products because other people might not do it correctly, damaging something, or Apple has also said that unauthorized technicians could inadvertently damage a battery that was not made to be removed, causing it to blow up. See how apple turned intellectual property into safety thing? Thats all i was trying to compare. I understand people in different countries might not understand this, but again, i would rather have more freedoms and less safety.
@@paintballjunkie65 I like what you said in the beginning there, to be free rather than safe. I love the concept of that and it's one of the beauties of the US. I guess there is a limit at *some* point, but I like it in general. Especially when it comes to freedom of speech and expression. Our neighbor Denmark recently passed a law that makes it illegal to wear certain clothing in public, such as a Burqa. I mean everybody is free to dislike a religion or a piece of clothing as much as they like, that's great. But to make it illegal to wear a certain piece of clothing? What the hell man, where is that going to end? Hope that doesn't spread to my country... (Now I'm the one going on a tangent but I liked the conversation)
You’ve been blocked by Apple.
Car manufacturers will love this if Apple wins. Good luck with your cleanup.
Tesla is waiting on this verdict. They're just as bad as Apple.
Thanks for efforts here! I also see problems here.