I bought a mini 3 pro from FB in Blackpool, i went from Bolton to pick it up, the bloke removed account from controller but not drone, luckily i had his phone number snd he went online to release the drone, so was very lucky there. Since then I've had hours of flight time with it no problems
Is there any information on where the refurbished drones come from? Are they returns or are they drones that were replaced with DJI care (they send the user a new drone and if it is worth doing they repair the drone and then sell it as refurbished)?
@@conorstewart2214 if it’s any benefit I bought a refurbished RC with the screen, it was absolutely brand new looking and feeling. Nothing like a used product. It was perfect! I thanked their customer care and asked are all their refurbished items this good. They advised me that their standards are very high and although they could be pre owned doesn’t mean they were used. Basically someone changed their minds and returned the drone etc
I sold my Mini 1 this week, that isn't bound to an account - I couldn't see the option in the Fly app and contacted DJI to check, they confirmed the Mini 1 doesn't bind like the later models.
Just liking buying a used iPhone or iPad from someone, you have to make sure they logged out of their accounts. Good tip for some one looking to buy a used drone, and also for drone sellers to help them better prepare their drones for sale. Thanks for sharing.
I've always wondered about this as I've been looking for a used mini 4 pro. This is probably one of the simplest and most important videos you've done... excellent!
Great info…. I’m about to buy a used DJI mini 3 pro this week and this will help me! I’m not sure, but I don’t think my old DJI Phantom 4 Pro didn’t have this option, but not sure …. Thank you
I buy and sell a lot of used DJI drones... Don't forget to check the gimbal movement idk how many times the gimbal jitters or doesn't move correctly. Also just the joysticks. I've seen them that don't react accurately, I've even seen one where the joystick was wobbly.
thank you so much for this. I bought an air 3 and luckily it wasn't logged out yet once I brought it home, so I was unable to unbound the device to the previous owners acct. disaster avoided!
When I was selling my Mini 2, I was surprised to find that the total flight hours are not stored on the drone. I think it would be nice for buyers to know the total hrs a unit has been operated. My drone (via the app and my account) showed way too few hrs because I typically flew using 3rd party apps, and because of that the hrs were not tracked.
FWIW, I bought a used drone from a major on-line retailer. Turns out it was locked.bound to another account. I contacted DJI and after speaking with their customer support theystated that if the the head of sales at the retailer sent a notice stating that they were the legal owners of the drone and sold it to me on company letterhead and signed by said sales director that included the serial number of the drone and a receipt of sale (matching the receipt I had) they would unlock it for me remotely. I contacted the retailer and they complied. It took about 2 weeks all told from beginning to end but DJI unlocked my drone and allowed me to rebind it to my account. The only way that I even found out was when I went to get a LAANC clearance for a specific site and time. Prior to that i had been flying it for a couiple of weeks without any issues or even realizing it.
I remove all my drones from linked account as soon as warranty is past , ok if stolen anyone can use it , but saves any hassles later on down the line , I might be run over by a bus next week and my spouse wont be able to sell the stuff if it is all still locked 🤣
I bought two refurbished drones. One from Amazon and the other from Best Buy. Best Buy I got the Mavic 3 pro fly more kit for $2100 USD. The drone didn’t even have 2 miles on it. I now have DJI care refresh.
I had these issues when i bought my Mini 3 second hand, after nearly 2 weeks going back and forth with the seller i finally got it unbound from his account, as you say many people don't realise this when they sell their DJI drones.
The big problem occurs when the drone is not only connected but a replacement device for this drone has already been sent to the original owner via Care Refresh. In such a case, the previous owner can no longer log out. The device belongs to DJI. They can recognize it based on the serial number and will not just unlock it. Different if no Care Refresh has been completed. Here you have a much better chance of DJI breaking the connection if you can provide proof of purchase (Ebay, Amazon). Those who don't pay attention to the email from DJI (can't find it?) are often fully aware of what has happened and, with fraudulent intent, deliberately no longer contact you....
Bought a Mavic 3 and the previous owner was still logged in but luckily i just tapped log out without having to enter any password and was able to log into my account 👏🏽👏🏽👏🏽👌🏽😅. Funny thing is it came from Best Buy for $1100 with the RC with built in screen which was a steal!!!!! 😳 I ordered that thing asap and when it arrived i couldn't believe i found such a deal. No scrathes and thing flies amazing!
Just bought mini 4 pro used from eBay store seller that listed unbound. When I received it yesterday, it say already bound to another account. Was activated 65days ago and now I have to wait until next week when they are back to work to reply back. DJI cannot do anything
this just happened to me but DJI customer care were terrific and we got it all sorted out...I should have watched this video before buying a used drone...
yes they hold their value very very well. unless the DJI drone ban goes through in the US. but it shouldn’t, as it’s been removed from the bill it was suggested in originally.
Darren Had an email from UAS General ref my easa registration for flying in the EU. This basically states that as from 2025 ALL drones must have remote ID. I fly a 1 year old mini 3 pro The EASA video suggested an after market remote transmitter, but will this not take the drone over 250g. Should I consider a mini 4 as I intend to fly when on holiday Your thoughts? Regards Bryan
Made the mistake of attempting to buy a mini 3 pro on Facebook marketplace Not a cheap deal so thought should be ok. Should have known when they asked first a PayPal payment to a different name - his ‘mate’. Luckily only sent £100 as a test but they disappeared as did my money. Lesson learned. So I agree - use Dji refurb or at least no money unless you get to look at the product.
What if i only erase all the data on the rc1 controller will it log out my account i just sold my drone yesterday (i just unbinded my acc on the dji fly app does this also work?)
DJI Care is linked to the drone not to the owners account. I just bought a refurbished Air 3 fly more from Best Buy. I checked the serial number for DJI Care and to my surprise it had a 2 year agreement. FYI the Air 3 was in excellent condition just like new. 👍🏽
I just bought a used drone yesterday on FB marketplace so this was funny to see 😂 but we did talk about this on the phone. we'll see if he actually ships it 🙏😮💨
Btw I bought a used mini 3 ended up returning it because it was locked and I contacted dji and it was a NIGHTMARE they want a much of info from the last owner it’s honestly ridiculous
It's great that you have made a short and simple video on this, anyone buying a used drone on ebay can just send this video to the seller and ask that they can make sure this has been done. Some of the prices used drones sell for on ebay are ridiculous though. I saw a mini 4 fly more combo sell with 18 months DJI care sell for £900, you can buy it brand new for £980 minus the DJI care. I have seen mini 4s sell for £800 - 900 even without much or any DJI care on them. The good thing is that it means when I get mine and I want to sell it I can get most of my money back.
Got to watch out for scammers as well. They typical ones. I'll send my cousin to collect this straight away, then pay you when I'm happy. I would only ever ask for cash in hand when it's collected.
Hope this tip helps you and you don't lose out! Get my Drone Cheat Sheets and Luts here - dmprovisuals.com
I bought a mini 3 pro from FB in Blackpool, i went from Bolton to pick it up, the bloke removed account from controller but not drone, luckily i had his phone number snd he went online to release the drone, so was very lucky there. Since then I've had hours of flight time with it no problems
Buy DJI certified refurbished. Maybe not the best discount but you have peace of mind that it will work and can be activated.
Is there any information on where the refurbished drones come from? Are they returns or are they drones that were replaced with DJI care (they send the user a new drone and if it is worth doing they repair the drone and then sell it as refurbished)?
@@conorstewart2214 if it’s any benefit I bought a refurbished RC with the screen, it was absolutely brand new looking and feeling. Nothing like a used product. It was perfect! I thanked their customer care and asked are all their refurbished items this good. They advised me that their standards are very high and although they could be pre owned doesn’t mean they were used. Basically someone changed their minds and returned the drone etc
Just about to buy a mini 4 pro and this video was exactly what I needed to know 👌
Cheers
That was extremely helpful and useful advice. Thank you very much.
Glad it was helpful!
I sold my Mini 1 this week, that isn't bound to an account - I couldn't see the option in the Fly app and contacted DJI to check, they confirmed the Mini 1 doesn't bind like the later models.
Just liking buying a used iPhone or iPad from someone, you have to make sure they logged out of their accounts. Good tip for some one looking to buy a used drone, and also for drone sellers to help them better prepare their drones for sale. Thanks for sharing.
I've always wondered about this as I've been looking for a used mini 4 pro. This is probably one of the simplest and most important videos you've done... excellent!
Glad it was helpful! ☺️
Great info….
I’m about to buy a used DJI mini 3 pro this week and this will help me!
I’m not sure, but I don’t think my old DJI Phantom 4 Pro didn’t have this option, but not sure ….
Thank you
Best DJI drone “how-to” content on YT! Thank you!
Thank you ☺️
Very good advice, thank you very much.
They help me in my work for my modest channel.
Greetings from Uruguay.
I buy and sell a lot of used DJI drones... Don't forget to check the gimbal movement idk how many times the gimbal jitters or doesn't move correctly. Also just the joysticks. I've seen them that don't react accurately, I've even seen one where the joystick was wobbly.
Good advice
Hey dm ! Love you videos
Thank you Darren for that great information. ❤
Pleasure mate
thank you so much for this. I bought an air 3 and luckily it wasn't logged out yet once I brought it home, so I was unable to unbound the device to the previous owners acct. disaster avoided!
When I was selling my Mini 2, I was surprised to find that the total flight hours are not stored on the drone. I think it would be nice for buyers to know the total hrs a unit has been operated. My drone (via the app and my account) showed way too few hrs because I typically flew using 3rd party apps, and because of that the hrs were not tracked.
What a way to the end the week thanks for the content you have
Have a great weekend
Fantastic video! I had no idea and am truly thankful for your video!
FWIW, I bought a used drone from a major on-line retailer. Turns out it was locked.bound to another account. I contacted DJI and after speaking with their customer support theystated that if the the head of sales at the retailer sent a notice stating that they were the legal owners of the drone and sold it to me on company letterhead and signed by said sales director that included the serial number of the drone and a receipt of sale (matching the receipt I had) they would unlock it for me remotely. I contacted the retailer and they complied. It took about 2 weeks all told from beginning to end but DJI unlocked my drone and allowed me to rebind it to my account. The only way that I even found out was when I went to get a LAANC clearance for a specific site and time. Prior to that i had been flying it for a couiple of weeks without any issues or even realizing it.
I remove all my drones from linked account as soon as warranty is past , ok if stolen anyone can use it , but saves any hassles later on down the line , I might be run over by a bus next week and my spouse wont be able to sell the stuff if it is all still locked 🤣
Going to look at a dji zoom now and never knew this. Thank god i researched this
This was helpful. I just found about about removing the device from my account but that video did not specify to LOG OUT as well.... THANK YOU
I bought two refurbished drones. One from Amazon and the other from Best Buy. Best Buy I got the Mavic 3 pro fly more kit for $2100 USD. The drone didn’t even have 2 miles on it. I now have DJI care refresh.
I had these issues when i bought my Mini 3 second hand, after nearly 2 weeks going back and forth with the seller i finally got it unbound from his account, as you say many people don't realise this when they sell their DJI drones.
Dji also do a refurbished section amd sell for cheaper on there website
Didn realize there was an account lock while selling.. Good tip.. Thanks!
Excellent tip ! Thanks
The big problem occurs when the drone is not only connected but a replacement device for this drone has already been sent to the original owner via Care Refresh. In such a case, the previous owner can no longer log out. The device belongs to DJI. They can recognize it based on the serial number and will not just unlock it. Different if no Care Refresh has been completed. Here you have a much better chance of DJI breaking the connection if you can provide proof of purchase (Ebay, Amazon). Those who don't pay attention to the email from DJI (can't find it?) are often fully aware of what has happened and, with fraudulent intent, deliberately no longer contact you....
Bought a Mavic 3 and the previous owner was still logged in but luckily i just tapped log out without having to enter any password and was able to log into my account 👏🏽👏🏽👏🏽👌🏽😅. Funny thing is it came from Best Buy for $1100 with the RC with built in screen which was a steal!!!!! 😳 I ordered that thing asap and when it arrived i couldn't believe i found such a deal. No scrathes and thing flies amazing!
Does this apply to enterprise series?
I didn’t know this ! Thank you 😮
Anytime!
Mpb photographic in Brighton are brilliant for used drones and camera gear and you get a 6 month guarantee
Just bought mini 4 pro used from eBay store seller that listed unbound. When I received it yesterday, it say already bound to another account. Was activated 65days ago and now I have to wait until next week when they are back to work to reply back. DJI cannot do anything
What about the rc2 controller? Is it safe to buy one fromebay
Good advice!
Thank you but I sm going through this and it's a HEADACHE
I had a problem with used drone which was not deactivated. I contacted dji, that was quite a headache. Though it was resoved
Thants helpful
this just happened to me but DJI customer care were terrific and we got it all sorted out...I should have watched this video before buying a used drone...
Why cant the new owner just unbind the device and log you out?
I am assuming that you do the Factory Reset first. Great info tho
No the removing from the account should be done first
thanks
@@DMProductions
I have question. Do these drones resell well? I mean what % would I loose if I buy one and then decide to sell it? Thanks
yes they hold their value very very well. unless the DJI drone ban goes through in the US. but it shouldn’t, as it’s been removed from the bill it was suggested in originally.
Darren
Had an email from UAS General ref my easa registration for flying in the EU.
This basically states that as from 2025 ALL drones must have remote ID.
I fly a 1 year old mini 3 pro
The EASA video suggested an after market remote transmitter, but will this not take the drone over 250g.
Should I consider a mini 4 as I intend to fly when on holiday
Your thoughts?
Regards
Bryan
Made the mistake of attempting to buy a mini 3 pro on Facebook marketplace Not a cheap deal so thought should be ok. Should have known when they asked first a PayPal payment to a different name - his ‘mate’. Luckily only sent £100 as a test but they disappeared as did my money. Lesson learned. So I agree - use Dji refurb or at least no money unless you get to look at the product.
What if i only erase all the data on the rc1 controller will it log out my account i just sold my drone yesterday (i just unbinded my acc on the dji fly app does this also work?)
it's called a "bound" drone. I just bought a drone and did this exact thing, Original owner had deleted his DJI account too... fun times c:
How about DJI Care? Does the next person can still keep it if I do this in the video or is it linked to my account with that drone?
DJI Care is linked to the drone not to the owners account. I just bought a refurbished Air 3 fly more from Best Buy. I checked the serial number for DJI Care and to my surprise it had a 2 year agreement. FYI the Air 3 was in excellent condition just like new. 👍🏽
I just bought a used drone yesterday on FB marketplace so this was funny to see 😂 but we did talk about this on the phone. we'll see if he actually ships it 🙏😮💨
Update: I got scammed lol Air 3. Blocked after receiving payment.
Is dji air 3 good to buy than dji mini 4 pro?
both are great, the Air 3 does have a great tele lens tho
Every day is a school day, didn't know that.
Cheers
Haha no worries
That’s a nice tip
Btw I bought a used mini 3 ended up returning it because it was locked and I contacted dji and it was a NIGHTMARE they want a much of info from the last owner it’s honestly ridiculous
It's great that you have made a short and simple video on this, anyone buying a used drone on ebay can just send this video to the seller and ask that they can make sure this has been done.
Some of the prices used drones sell for on ebay are ridiculous though. I saw a mini 4 fly more combo sell with 18 months DJI care sell for £900, you can buy it brand new for £980 minus the DJI care. I have seen mini 4s sell for £800 - 900 even without much or any DJI care on them. The good thing is that it means when I get mine and I want to sell it I can get most of my money back.
Thank you 🙏
Got to watch out for scammers as well. They typical ones. I'll send my cousin to collect this straight away, then pay you when I'm happy. I would only ever ask for cash in hand when it's collected.
Yes lots about esp on Facebook. Don’t be posting it out without having the money cleared first
ebay now gives 30 days moneyback on drones because of this issue!
Don't buy a drone from Geeksvana, you might have the FBI and MI5 breaking your front door in
👍👍✌️
So moral is. Just buy new