You are amazing!!! Thank you so much for posting this video, it was by far the best one I found on how to remove the charge port. You just saved me 100+ dollars. :-) thanks again!
Thought I'd ask for your input. I have an inspiron 15 5548. the other day I moved rooms with my laptop with the charger plugged into the laptop but not the wall. I went to go replug the charger into the wall, and the end that plugs into the wall shocked me pretty hard when I picked it up and my screen immediately went blank. I restarted my laptop and saw that it said plugged in, but not charging. also when I boot up with it plugged in, a screen pops up saying that it cannot recognize the adapter, and the battery may not charge. So I did some troubleshooting. I first thought that maybe the charger got fried, so I tried a different charger (also dell charger, same 65w). I got the same things showing up. so next I thought that I fried my battery, so I ordered a replacement battery, swapped them out, plugged in the charger and was met with the same issues. Now I'm at the stage where I think I've narrowed it down to my charging port. Just to note, my laptop has been running significantly slower since this has happened which has me very worried that I could've messed up more than my charging port. have you seen this before? what do you think are the proper steps to confirm that it is my charging port, before spending a bunch of money to replace it just to be met with the same issues?
Yes, but it would require the pads view of the board (motherboard solder point map) and using a voltmeter to check all the ratings (volt and ohms) associated with the charging chips and port. I’m not saying it’s impossible to find, but it’s easier to get/run ratings on a known working board and compare those to your motherboard. In short, buying another charge port would be the simplest way to test if it’s the charge port or the mother board. A large shock can easily damage a board. I honestly think dell computers from the past 4 years are garbage, board fail way to easily and have issues that other brands never experience, and most LCDs and frames are ridiculously priced! Try a new charge port, if that doesn’t fix the issue, then a new board can be worth it as long if you can remove the cpu and swap it to the new board without any solder work.
umm my computer chrging port is broken. and it says pluged in not charging. i think the prongs inside are moved. i have the 15 5999 series please help and how much is a repair from dell?
Change the part of the charger that plugs into the wall. I have this issue with one of my laptops when I use my wife’s extender for her Asus on my MSI. If that doesn’t work it could be a bad battery. Most of the time, with those symptoms, it’s not the charging port. Your computer is recognizing its plugged in, but is not receiving the correct wattage, amperage, or voltage. Try that and let me know.
@@RepairTalk this happened before, the charger and battery were fine. i think when i plugged it in, i put it in an awkward way and damaged the prongs inside the charger input. i looked inside and it was crooked. we had warranty last time and got it fixed but we ran out
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You are amazing!!! Thank you so much for posting this video, it was by far the best one I found on how to remove the charge port. You just saved me 100+ dollars. :-) thanks again!
That’s great to hear! Hope to have more videos for you soon!
Thought I'd ask for your input. I have an inspiron 15 5548. the other day I moved rooms with my laptop with the charger plugged into the laptop but not the wall. I went to go replug the charger into the wall, and the end that plugs into the wall shocked me pretty hard when I picked it up and my screen immediately went blank. I restarted my laptop and saw that it said plugged in, but not charging. also when I boot up with it plugged in, a screen pops up saying that it cannot recognize the adapter, and the battery may not charge. So I did some troubleshooting. I first thought that maybe the charger got fried, so I tried a different charger (also dell charger, same 65w). I got the same things showing up. so next I thought that I fried my battery, so I ordered a replacement battery, swapped them out, plugged in the charger and was met with the same issues. Now I'm at the stage where I think I've narrowed it down to my charging port. Just to note, my laptop has been running significantly slower since this has happened which has me very worried that I could've messed up more than my charging port. have you seen this before? what do you think are the proper steps to confirm that it is my charging port, before spending a bunch of money to replace it just to be met with the same issues?
also if i unplug and replug in the charger it will say it's charging for a solid 15 seconds, then say not charging
Yes, but it would require the pads view of the board (motherboard solder point map) and using a voltmeter to check all the ratings (volt and ohms) associated with the charging chips and port. I’m not saying it’s impossible to find, but it’s easier to get/run ratings on a known working board and compare those to your motherboard. In short, buying another charge port would be the simplest way to test if it’s the charge port or the mother board. A large shock can easily damage a board. I honestly think dell computers from the past 4 years are garbage, board fail way to easily and have issues that other brands never experience, and most LCDs and frames are ridiculously priced! Try a new charge port, if that doesn’t fix the issue, then a new board can be worth it as long if you can remove the cpu and swap it to the new board without any solder work.
Repair Talk thank you! I’ll look into everything you said
umm my computer chrging port is broken. and it says pluged in not charging. i think the prongs inside are moved. i have the 15 5999 series please help
and how much is a repair from dell?
Change the part of the charger that plugs into the wall. I have this issue with one of my laptops when I use my wife’s extender for her Asus on my MSI. If that doesn’t work it could be a bad battery. Most of the time, with those symptoms, it’s not the charging port. Your computer is recognizing its plugged in, but is not receiving the correct wattage, amperage, or voltage. Try that and let me know.
@@RepairTalk this happened before, the charger and battery were fine. i think when i plugged it in, i put it in an awkward way and damaged the prongs inside the charger input. i looked inside and it was crooked. we had warranty last time and got it fixed but we ran
out