Thank you SOOOO much man. This video was absolutely well done, I had never got into PC repairing myself even though I use them all the time, and thanks to you I could fix the Jack Power issue. Thank you for being so kind as to sharing your knowledge with others and letting people solve their problems on their own. Thank you, you get a sub, like and everything else ♥️
Thank you for posting this. This is my last Dell after buying many. I bought my youngest son this 559 via Costco in 2016 as a gaming laptop. It is a great machine but very early on there were problems with the power cord seating in the jack. Under the extended warranty, we've even sent it in before and whatever they did, did not fix the problem. He has moved on from this computer but I want to go ahead and make use of it myself since the cpu and memory and graphic card are still pretty good. EXCEPT that the power has been a continual problem. I have replaced the cords for a 3rd time but nothing will work. I have several times looked online and can see that this has been a common problem with this model. This video is the first time I have seen someone point out the direct problem and show how to fix it. After watching your video, I think I could do it, but I don't trust myself so will probably pay someone to install the part. Hopefully, this will fix it and I can get a couple of more years out of it.
Thank you for sharing - your quiet confidence is infectious and encouraged by your video I was able to replace my power jack and also replace a keyboard and fix a loose usb connector along the way.
Thank you! I followed your video instructions step by step and successfully replaced the power jack in my Dell Inspiron 5559. I subscribed to your channel and I look forward to your valuable insight.
Michael, regarding my previous comment, I was able to determine the cause of the 7 white 2 amber blink problem and I now have my laptop back up and running with the battery fully charged, all thanks to your excellent video. My only problem now is that the laptop is running very slowly. I did install a new hard drive, so maybe that's the cause. Anyway, kudos on your very useful video.
This was outstanding. Perfect amount of detail and explanation for a complete novice like myself. Beyond walking me through my first time to take apart a laptop, he actually fixed my problem! Almost bought a new laptop, but decided it was worth a try. Thanks so much Michael!!!
Now I have the same exact problem as your customer, where not only it's telling me it's plugged in but not charging but II accidently yanked that part out because the bottom part of the frame in that area was broken off. I went to go get this this fixed by a pro, but they just ordered me a new battery like I had already done and did nothing for me. I bet they didn't even check to see if it was the DC Jack, had they done so, it probably would've been fix. Waste of money. I don't have neither of the batteries on me now, but I'm gonna order one and see. Hopefully this'll fix it. And if it does, thank you so much. As well for helping take apart and put it back together again.
Great detailed video as usual. Shame it was only in 360p quality. Love your videos. If I ever have a problem with a computer I always check your videos first, and more often than not you will have covered it. Thanks for taking the time to make these.
I noticed that. It was uploaded in 4k. RUclips should still be working on getting the high-resolution versions done. They should show up in an hour or two.
HP and Dell both allow you to start an update of a bios in Windows and then the computer restarts to make that update happen. Most other pc makes and motherboard manufacturers have you put a bios update on a USB flash drive and go into the bios to do the update. Your pc or motherboard maker should have directions on how to do it on their website.
Exact same problem. Slow CPU speed. Power Adapter warning, so had to disable that in BIOS to be able to book. Power adater pin goes into DC Jack loose and has been for a while. And now battery is not charging by that power adapter. Ordered new power adapter, waiting for it to come in 3 days and see if that will solve it without having to replace the DC Power jack. Major surgery is needed to do it, but have nothing to loose as I got all data out and taking it for repairs elsewhere, who knows what they will charge for this $700 laptop and if that will even solve the issue. Great video. I was surprised you found all the right screws back to put into place. Dell by the way now has a new AR Assistant app that can help with disassembly, will try that out.
@@navin4479 thanks you so much men you really help me , when i connect my charger it says plugged in but not charging does that happend to you as well?dc jack its also loose
@@eddiesaucedo3354 Yes and if you look inside the hole in laptop where the power adaptor pin goes, you will see it split. Very easy fix if you have tools to open the laptop case. The jack itself was only $5 in Canada. And yes my power adaptor was loose when plugged in as jack was split and even though charging all these days it finally stopped charging.
Hello Michael, thank you so much, this is really great video and has helped me a lot in understanding disassembly and components of the laptop. Unfortunately, I am getting the same issue with the battery not charging. I replaced new battery, new AC adaptor as well and now replaced the DC jack, but still the problem is not solved. The white light turns on for a few seconds when I plug in the charger but then goes off. It says plugged in but does not charge. Any thoughts what should I do next to troubleshoot this issue. Would really appreciate your response. Thanks.
It sounds like there's an issue with the motherboard. There's a place not far for me in North Austin Texas called parts people that specializes in fixing Dell laptops. If you call them they'll help you troubleshoot it. They can also fix it as well if you send it to them. Parts People 512-339-1990
If the wires going into the dc jack are broken off you need to get a replacement dc jack. Search on Amazon for the laptop model number and dc jack and you'll find one.
Hey I wanted to ask I have a Dell beats notebook and it gets hot now what I wanna ask is do I need to clean the fans like opening it up I haven't cleaned it since I bought it do u think that would solve the issue?
MSI doesn't give service manuals for any of their paptops so it's difficult to say. Try doing a search for the model number of your laptop and the words DC jack. You may find a video where someone has opened it up and repaired the DC jack.
Hi michael...i have a beats laptop one of the models that you worked on a few months ago...my problem is that when i boot it...it says boot device not found please install an operating system on your hard disk which i dont have so i cant install it and i dont have money because im still in high school and it also says hard disk 3fo...i tried all the things online to fix ir but nothing worked do you think you can help me out
Actually, you may need to change your hard drive and install a copy of windows on it using a flash drive. Now you can open the covers to see if the data cable of the hard drive is plugged in correctly.
Excellent tutorial thank you, tried step by step since I have a 5559 and the exact same symptoms...but unfortunately still no charging the battery (new one), any other suggestion?
Thank you for wonderfull video. I face similar issue with my Dell Inspiron 5000, 5559 laptop. My CPU works at 0.29 - 0.32GHz speed instead of 2.6GHz. Does all Dell Inspiron 5000 5559 has same DC Jack? I am from Canada and on my Dell Inspiron 5000, 5559 has different type of DC Jack.. I don't see the inner pin covered inside plastic but its open. I see two aspects in the video, 1. replacing Jack and 2. Updating BIOS. Does replacing jack is must if CPU operated at 0.20 GHz or upgrading BIOS should be fine?
The CPU running at slow speeds like that means that the CPU is not getting enough power. It can be an issue with the AC adapter or DC jack. It could also be that you don't have the correct AC adapter. If it's not putting out enough wattage for the laptop it can lead to the CPU running slow like that. If you look on the bottom of the laptop you'll find where it has the voltage and amperage requirements which you can then take and figure out the wattage of the adapter you need. If that doesn't get it running at the correct frequency replace the DC jack next.
The bios settings changes you see me doing were required on this computer to get the CPU running at the correct speed. I have not seen that issue before or since so I don't know how common it is. However in that case in the video on that laptop it was necessary to go into the BIOS turn off all the power saving features save restart go back in and turn the back on in order to get the CPU running at the correct frequency.
Michael, believe it or not, another issue has cropped up with my Dell Inspiron 5559 laptop. Now, when it shuts down after not being used for awhile or if I shut it down manually, it won't power up. I used the suggestion of a "hard shutdown" which allows me to power up and restart the laptop, and it runs fine as long as it runs. But the shutdown required another "hard shutdown" to bring it back up. Any ideas?
My AC port broke on an Inspiron 3585 and I was getting slow CPU speed, 0,38 GHZ and when booting up an error would say that it can't determine the wattage of the adapter. Changed the AC port and the same error comes on. Changed the power adapter with a new one, same error. I can't use the computer at all... I tried pulling the battery out to see if the same error comes on and again the same. Can't do a Bios update since the battery sits at 5-7%. Already wasted 35 euros on the parts and don't know what to do...
@@MichaelTheComputerGuy The part number of the jack is the same. I spoke to the shop that I bought it from and they said maybe it's a problem with some controller on the motherboard. Anyway... Don't know what I'm gonna do but thank you.
i had a dell inspiron 5558 and the same thing happened to me but the plastic bit inside the ac jack it snapped off, the first time it happened i got it fixed and not long after it happened again but i didnt fix it so i got a new laptop and nothing has happened to this one yet
I successfully changed the power jack on my Dell laptop, I am able to turn on the computer with power now when it's plugged in. But for some reason, it's not charging the battery. And when I checked the bios, it said AC adapter status as "Unknown". Can anyone help?
That is common on these models. I had a Inspiron 3000 and within 6 months the DC Jack broke. I only had a basic warranty so I sent it in to Dell. Dell contacted me and said my DC Jack was bad and the motherboard had to be replaced and it would be like $430.00 and the Laptop cost $469.00. I knew that was B.S and I researched and found out the DC Jack dongle only cost like $40.00. They sent it back I managed to get it powered on connected to my TV because I removed the lid. I ran diagnostic test and the motherboard tested good. Dell told me the motherboard was bad after I explained to them about the dongle costing $40.00. I have seen this done without taking the motherboard out.
Yep .. no need to remove the board. On most of these Dells it's the plastic clip that breaks .. Dell cutting corners .. why not make the tab metal ...so it will break and you will send it to Dell and they can rip you off .. I swear these companies
Great video. How much did the charge part cost???? I have the same problem with my laptop and the repairing service that I took my laptop to are asking for 160 Dollars, I think thats a joke.
Wish I saw this video sooner. I thought it was my fan being dead, and I ignored that warning thinking it was Dell being a pain with my universal charger.
SURPRISE - What I noticed first on my Dell laptop when I bought it, opposed to my ACER laptop, was the power supply plug coming straight out of the side of the laptop - Bad idea. Wonder why Dell never put the power DC power plug in the back of the laptop or gave you a power cord that was 90-degree plug. The way they have it now. with the plug coming straight out, it can cause more strain on the jack. Anyway, I hope I never have to replace my DC jack..... what a mess taking apart the laptop for such a small part. Must be big business for Dell to that job.
You could have got a bad dc jack. Try one from www.parts-people.com. Give them a call and talk to them about the issues you're having. They specialize is Dell laptops.
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I’ve never even opened a computer and I managed to fix it, well done! Thanks for the help :)
Thank you SOOOO much man. This video was absolutely well done, I had never got into PC repairing myself even though I use them all the time, and thanks to you I could fix the Jack Power issue. Thank you for being so kind as to sharing your knowledge with others and letting people solve their problems on their own. Thank you, you get a sub, like and everything else ♥️
Thank you for posting this. This is my last Dell after buying many. I bought my youngest son this 559 via Costco in 2016 as a gaming laptop. It is a great machine but very early on there were problems with the power cord seating in the jack. Under the extended warranty, we've even sent it in before and whatever they did, did not fix the problem. He has moved on from this computer but I want to go ahead and make use of it myself since the cpu and memory and graphic card are still pretty good. EXCEPT that the power has been a continual problem. I have replaced the cords for a 3rd time but nothing will work. I have several times looked online and can see that this has been a common problem with this model. This video is the first time I have seen someone point out the direct problem and show how to fix it. After watching your video, I think I could do it, but I don't trust myself so will probably pay someone to install the part. Hopefully, this will fix it and I can get a couple of more years out of it.
Thank you for sharing - your quiet confidence is infectious and encouraged by your video I was able to replace my power jack and also replace a keyboard and fix a loose usb connector along the way.
Great video! I had no problems replacing the jack thanks to your clear step by step instructions!
Thank you! I followed your video instructions step by step and successfully replaced the power jack in my Dell Inspiron 5559. I subscribed to your channel and I look forward to your valuable insight.
Thank you I'm glad it helped
Thanks in this video! You saved me three weeks of waiting time if I got it shipped out. Keep up the good work
Michael, regarding my previous comment, I was able to determine the cause of the 7 white 2 amber blink problem and I now have my laptop back up and running with the battery fully charged, all thanks to your excellent video. My only problem now is that the laptop is running very slowly. I did install a new hard drive, so maybe that's the cause. Anyway, kudos on your very useful video.
This was such a helpful video thank you. Managed the repair myself and saved ourselves the expense of paying someone to do it.
Perfect video!! I was able to follow it end to end and repair my Inspiron 5559. Well done!
This was outstanding. Perfect amount of detail and explanation for a complete novice like myself. Beyond walking me through my first time to take apart a laptop, he actually fixed my problem! Almost bought a new laptop, but decided it was worth a try. Thanks so much Michael!!!
Huge thank you, this is exactly what my issue was and this video allowed me to fix my laptop. Thanks for posting
Now I have the same exact problem as your customer, where not only it's telling me it's plugged in but not charging but II accidently yanked that part out because the bottom part of the frame in that area was broken off. I went to go get this this fixed by a pro, but they just ordered me a new battery like I had already done and did nothing for me. I bet they didn't even check to see if it was the DC Jack, had they done so, it probably would've been fix. Waste of money. I don't have neither of the batteries on me now, but I'm gonna order one and see. Hopefully this'll fix it. And if it does, thank you so much. As well for helping take apart and put it back together again.
Thank you so much! I have an Inspiron 5566 but it was actually very close to yours and that really helped--jack replaced!
Thanks! It is very detailed video. I did exactly as in video, changed my power cable and everything works perfect at once.
Great detailed video as usual. Shame it was only in 360p quality. Love your videos. If I ever have a problem with a computer I always check your videos first, and more often than not you will have covered it. Thanks for taking the time to make these.
I noticed that. It was uploaded in 4k. RUclips should still be working on getting the high-resolution versions done. They should show up in an hour or two.
@@MichaelTheComputerGuy is their any problem updating bios by windows 10 Please replay
HP and Dell both allow you to start an update of a bios in Windows and then the computer restarts to make that update happen. Most other pc makes and motherboard manufacturers have you put a bios update on a USB flash drive and go into the bios to do the update. Your pc or motherboard maker should have directions on how to do it on their website.
The video was super helpful. Right amount of details.
Thank you so much.
Exact same problem. Slow CPU speed. Power Adapter warning, so had to disable that in BIOS to be able to book. Power adater pin goes into DC Jack loose and has been for a while. And now battery is not charging by that power adapter. Ordered new power adapter, waiting for it to come in 3 days and see if that will solve it without having to replace the DC Power jack. Major surgery is needed to do it, but have nothing to loose as I got all data out and taking it for repairs elsewhere, who knows what they will charge for this $700 laptop and if that will even solve the issue. Great video. I was surprised you found all the right screws back to put into place. Dell by the way now has a new AR Assistant app that can help with disassembly, will try that out.
Did it work?
@@eddiesaucedo3354 Yes, had to change power jack. Power adaptor was fine
@@navin4479 thanks you so much men you really help me , when i connect my charger it says plugged in but not charging does that happend to you as well?dc jack its also loose
@@eddiesaucedo3354 Yes and if you look inside the hole in laptop where the power adaptor pin goes, you will see it split. Very easy fix if you have tools to open the laptop case. The jack itself was only $5 in Canada. And yes my power adaptor was loose when plugged in as jack was split and even though charging all these days it finally stopped charging.
@@navin4479 thank you so much you really help me out, yes the port is split , im going to try replacing it.
Great Video as always Michael, keep up the good work
I'm going to do a case swap for my laptop, this video helps alot
Thanks so much for this video. It was EXACTLY what I needed to do.
Hello Michael, thank you so much, this is really great video and has helped me a lot in understanding disassembly and components of the laptop. Unfortunately, I am getting the same issue with the battery not charging. I replaced new battery, new AC adaptor as well and now replaced the DC jack, but still the problem is not solved.
The white light turns on for a few seconds when I plug in the charger but then goes off. It says plugged in but does not charge.
Any thoughts what should I do next to troubleshoot this issue. Would really appreciate your response. Thanks.
It sounds like there's an issue with the motherboard. There's a place not far for me in North Austin Texas called parts people that specializes in fixing Dell laptops. If you call them they'll help you troubleshoot it. They can also fix it as well if you send it to them. Parts People 512-339-1990
@@MichaelTheComputerGuy Thank you so much for your quick response
Can u tell me how we can repairits wires mean the wire behind jack they are seprated
If the wires going into the dc jack are broken off you need to get a replacement dc jack. Search on Amazon for the laptop model number and dc jack and you'll find one.
@@MichaelTheComputerGuy i found one thnx
Hey I wanted to ask I have a Dell beats notebook and it gets hot now what I wanna ask is do I need to clean the fans like opening it up I haven't cleaned it since I bought it do u think that would solve the issue?
Soo my msi laptop power supply inside has come off the motherboard . . Can I open up the back of it and just put it back on ?
MSI doesn't give service manuals for any of their paptops so it's difficult to say. Try doing a search for the model number of your laptop and the words DC jack. You may find a video where someone has opened it up and repaired the DC jack.
Thank you so much man. I tried and it works like a charm. Thanks again.
Thank you very much.I have the exact same laptop with the same issue.Thanks a lot again!
Hey Michael, the wires for the Wi-Fi adapter arent going in properly as they won't click in. Was wondering if you had any solutions.
Make sure they aren't folded over. Take a pic with your phone and zoom in to check. Otherwise keep trying
@@MichaelTheComputerGuy Thank you so much!
Truly awesome and detailed job. Thank you
You made it look easy, and it was! Thanks
Hi michael...i have a beats laptop one of the models that you worked on a few months ago...my problem is that when i boot it...it says boot device not found please install an operating system on your hard disk which i dont have so i cant install it and i dont have money because im still in high school and it also says hard disk 3fo...i tried all the things online to fix ir but nothing worked do you think you can help me out
Actually, you may need to change your hard drive and install a copy of windows on it using a flash drive. Now you can open the covers to see if the data cable of the hard drive is plugged in correctly.
Excellent tutorial thank you, tried step by step since I have a 5559 and the exact same symptoms...but unfortunately still no charging the battery (new one), any other suggestion?
Could be a problem with the AC adapter or the new battery may be failing. It does happen.
@@MichaelTheComputerGuy thanks again
Thank you for wonderfull video. I face similar issue with my Dell Inspiron 5000, 5559 laptop. My CPU works at 0.29 - 0.32GHz speed instead of 2.6GHz. Does all Dell Inspiron 5000 5559 has same DC Jack? I am from Canada and on my Dell Inspiron 5000, 5559 has different type of DC Jack.. I don't see the inner pin covered inside plastic but its open. I see two aspects in the video, 1. replacing Jack and 2. Updating BIOS. Does replacing jack is must if CPU operated at 0.20 GHz or upgrading BIOS should be fine?
The CPU running at slow speeds like that means that the CPU is not getting enough power. It can be an issue with the AC adapter or DC jack. It could also be that you don't have the correct AC adapter. If it's not putting out enough wattage for the laptop it can lead to the CPU running slow like that. If you look on the bottom of the laptop you'll find where it has the voltage and amperage requirements which you can then take and figure out the wattage of the adapter you need. If that doesn't get it running at the correct frequency replace the DC jack next.
The bios settings changes you see me doing were required on this computer to get the CPU running at the correct speed. I have not seen that issue before or since so I don't know how common it is. However in that case in the video on that laptop it was necessary to go into the BIOS turn off all the power saving features save restart go back in and turn the back on in order to get the CPU running at the correct frequency.
@@MichaelTheComputerGuy Thank you very much Michael for your quick reply.
Michael, believe it or not, another issue has cropped up with my Dell Inspiron 5559 laptop. Now, when it shuts down after not being used for awhile or if I shut it down manually, it won't power up. I used the suggestion of a "hard shutdown" which allows me to power up and restart the laptop, and it runs fine as long as it runs. But the shutdown required another "hard shutdown" to bring it back up. Any ideas?
Thanks man, my laptop works again!
Sir, your detailed tutorial save my bacon! Thank you! Aj
I have a dell 3558. My dc port over time becomes loose. How long would it take to open and fix that so my laptop can be charged?
Google search for inspiron 3558 service manual. It has full directions for taking it apart.
Michael Cooper, I sent mine to fixed and it's been over a week at Dell. I was thinking it should be fixed by now
My AC port broke on an Inspiron 3585 and I was getting slow CPU speed, 0,38 GHZ and when booting up an error would say that it can't determine the wattage of the adapter. Changed the AC port and the same error comes on. Changed the power adapter with a new one, same error. I can't use the computer at all... I tried pulling the battery out to see if the same error comes on and again the same. Can't do a Bios update since the battery sits at 5-7%. Already wasted 35 euros on the parts and don't know what to do...
Difficult to say. I would suspect the dc jack you installed is not correct or broken.
@@MichaelTheComputerGuy The part number of the jack is the same. I spoke to the shop that I bought it from and they said maybe it's a problem with some controller on the motherboard. Anyway... Don't know what I'm gonna do but thank you.
A motherboard issue would be my next suspicion
Hi there, what is the model of your hitachi screw driver??
Hey , nice video , where does the connection from the dvd drive go to ?
Which genuine site can I use to order covers for this same pc dell aspirin 5559?
I don't know what you mean by genuine site and I don't know what you mean by covers.
Bro keyboard half keys not working on the same model any fix??
Replace the keyboard
Or use an extternal keyboard
i had a dell inspiron 5558 and the same thing happened to me but the plastic bit inside the ac jack it snapped off, the first time it happened i got it fixed and not long after it happened again but i didnt fix it so i got a new laptop and nothing has happened to this one yet
what is the use of that box on dc cord??
It does the conversion from ac to dc power.
Very useful.well explained. Thank you
Pain in the ass but it worked thank u sir very helpful
I successfully changed the power jack on my Dell laptop, I am able to turn on the computer with power now when it's plugged in. But for some reason, it's not charging the battery. And when I checked the bios, it said AC adapter status as "Unknown". Can anyone help?
Could be a faulty ac adapter but it could also be a faulty dc jack. I know you just replaced it but I've seen this happen.
The usb ones work great
That is common on these models. I had a Inspiron 3000 and within 6 months the DC Jack broke. I only had a basic warranty so I sent it in to Dell. Dell contacted me and said my DC Jack was bad and the motherboard had to be replaced and it would be like $430.00 and the Laptop cost $469.00. I knew that was B.S and I researched and found out the DC Jack dongle only cost like $40.00. They sent it back I managed to get it powered on connected to my TV because I removed the lid. I ran diagnostic test and the motherboard tested good. Dell told me the motherboard was bad after I explained to them about the dongle costing $40.00. I have seen this done without taking the motherboard out.
Yep .. no need to remove the board. On most of these Dells it's the plastic clip that breaks .. Dell cutting corners .. why not make the tab metal ...so it will break and you will send it to Dell and they can rip you off .. I swear these companies
I have same as your problem but the pc can't recognize the battery
That's so helpful thank you sooo much !! ❤❤
Thank you very much! This was a lifesaver.
Hi Michael great detailed video ..what was the replacement power jack part#? Can we buy aftermarket or dell? How much?
if you do a search on Amazon or Ebay for the model number of the computer and the words DC Jack you should find it.
Very helpful video. Thank you so much
Thank you very much! Just fixed mine. Thank you thank you thank you!
Great video. How much did the charge part cost???? I have the same problem with my laptop and the repairing service that I took my laptop to are asking for 160 Dollars, I think thats a joke.
The dc jack are usually around $15. You can find them on Amazon or eBay
Wish I saw this video sooner. I thought it was my fan being dead, and I ignored that warning thinking it was Dell being a pain with my universal charger.
Thank you very much, helped a lot.
Thanks a lot ,great guide
Hi wht is the part #
Look it up on www.partspeople.com
Perfect guidance!
Same problem thanks..😅❤
Great video
Super helpful
THANK YOU!
thankyou for video , i fix it
You the best
SURPRISE - What I noticed first on my Dell laptop when I bought it, opposed to my ACER laptop, was the power supply plug coming straight out of the side of the laptop - Bad idea. Wonder why Dell never put the power DC power plug in the back of the laptop or gave you a power cord that was 90-degree plug. The way they have it now. with the plug coming straight out, it can cause more strain on the jack. Anyway, I hope I never have to replace my DC jack..... what a mess taking apart the laptop for such a small part. Must be big business for Dell to that job.
Sir I needed to ask something pls notice me
Ask me, i have the knowledge to answer you
@@Kwstasss77 can I ask u
I did this and now my computer won't charge at all, at least the old one would charge it even though it was crooked
You could have got a bad dc jack. Try one from www.parts-people.com. Give them a call and talk to them about the issues you're having. They specialize is Dell laptops.
my Dell is loose too!!!
I made her loose using her too much!!!
Dude that’s uefi not bios. Mine works fine with an ssd.
Crack