Without Delta's employees helping me when I was injured in Germany I wouldnt have made it home. I will always love Delta Airlines. I had been injured during my trip at our hotel trying to get into a rental van to go to the airport and the hotel luggage loader called Delta who sent out their own van for me and my friend. When we arrived at the airport they had a personal wheelchair there for me with someone dedicated to guiding me along. He stayed with me until it was time for the plain to load a nd took me into it. He even went and got us snacks before we loaded. THEN when we got back to Phoenix,there was someone there with a wheelchir to take me home and a Delta van to take us there. He also helped me get into my apartment and settled me into my lovely soft chair. There was my building's security to carry my luggage in too. I will always tell everyone of Delta's care and kindness. They're just the best.
The only thing Delta is good at, is their social media department that creates bots like these that give these type of comments to videos and then upvote them.... come on Delta we are not idiots
I flew Delta One last year after upgrading from PE for $499. I got a deal!From JFK to Athens. It was a positive experience for me except my door kept opening. The lie flat seat wasn’t that comfortable. It should have a better cushion. All the food was so good. No complaints there. Thanks Dan for your honest opinion.
@@JeanClaudeCOCO the most embarrassing airline, with 100 year old flight attendants and stale food. Let alone the deteriorating airports, more like a national embarrassment.
As someone who flies a lot of the U.S. domestic airlines, I'll offer some input. Of the big three (Delta, United, American), I always prefer Delta. Your criticisms are accurate--Delta does not have the best food and their equipment is on the older side. However, what keeps bringing me back is the service level. Delta employees up and down the line are just *nice*. They are generally professional and helpful while being cordial and friendly. That right there earns my loyalty. No one goes to an airline for the excellent meal. Sure, United's meals are a tad better, but you're not flying because you want a superb dining experience--save that for a Michelin restaurant on the ground if you're looking for a gastronomic delight. Delta was always known for the best IFE, but I think United is passing them in that category, too. Still, who needs 3-5 hours of grumpy, prickly flight attendants when you can fly Delta?
These are my thoughts as well. I typically only fly domestic and always choose Delta because of their service. I've flown United, AA, Southwest, and Alaskan also. Alaska used to be the superior airline but that is not the case anymore. I'll be flying Delta PE to London in a couple weeks. We'll see how that goes. VA was recommended but I wasn't able to work that out.
I’m a former loyal Delta customer that is deciding to be a free agent due to its massive miles devaluation and overly inflated prices. As an American living abroad there are so many quality options at more affordable prices outside of SkyTeam.
Delta deserves credit for the meal, especially since it was catered in an out station and not a Delta hub. Singapore has the same issue with its superior catering from its hub compared to its return service.
Domestically Delta is still using box meals out of many out stations...a practice they've only increased, not decreased, in the last couple years. I swear the number of out stations serving only boxed meals has at least doubled since 2022. Thankfully I can now take a quick hop to LGA and get a great meal on the flight departing out of there, vs a flight to Atlanta with a turkey sandwich in a sad box.
@@jblyon2 everything depends on the flight time, mileage and time of day to get perishable food such as a chicken salad sandwich or a fruit and cheese plate. The box meals are available on most any flight depending on the flight time, and mileage to your destination, but time of day is 24/7
@williamkraft5574 You're referring to the economy buy on board box options. I'm referring to first class 900-1499 mile flight meals. Delta is subbing those boxes for proper meal service on flights to/from a seemingly ever increasing number of out station airports.
@jblyon2 Yes, you are correct, I was talking solely about the main cabin. There should be no reason at all for these boxes to be used in first class as a replacement for an oven warmed meal.
Dan does a fantastic job with his videos. My question to everyone is thus: With so many variables, how can anyone ascertain the jist of one airline over another? The variables are: caterers by city, airports, construction, ground handling, changes day to day on everything, aircraft type and age and airline flights that change crew often. One particular flight might be wonderful one week, atrocious the next. Its a mixed bag vortex of possibilities.
You make a great point Norman! My reviews are to give people a good idea of the product available and all it includes so that they may make a better informed decision rather than going in blind.
my best delta experience was definitely flying from incheon to detroit! it was on the a350 and i was fortunate to get a delta one suite! Unlike the european routes, this one had a mattress pad which doubles as lumbar support and its a suite so theres doors for privacy. The cabin is beautiful and i swear, delta's korean menu is the best flight food ive ever had! Its a must try. Only downside was the poor flight attendant service but thankfully its not a common occurrence on delta
I’m surprised you didn’t go to the exclusive Delta One check-in at LHR? Beautiful waiting area and private security. Makes the LHR experience so much better.
I don’t know but they are the only thing in Heathrow that are not a mess . They have plenty of staff, you can order a complete breakfast and they serve it to you. Just great service, I’ve been in this lounge 7 times. This is in Heathrow only though, LAX has a shared lounge which is mediocre at best. One more thing, when we arrived by taxi at Heathrow they have a private Virgin check in ( and Delta) and we were walked up to security fast trac - very cool !
Its a good one but no more haircuts and spa. THey used Covid as the excuse to get rid of them and not bring them back. Its a huge club and I find the food and service great in there. For me one of the best clubs in the world.
We have flown Delta one a few times. There are actually 7 different Delta Ones and it makes a difference on which plane you are flying. We are actually flying the 767-400 next week and the A330 on the return.
Delta really is the best airline here in the US, Dan. I'm physically disabled, and the gate employees are always very gentle with me. Most of the time, Im just hopping up and down the East Coast, so Im either on an RJ900 or E175. If I am flying economy, I frequently get a free upgrade to Comfort Plus, which is very cushy. The flight attendants are always so good to me, and will give me plenty of refills on whatever I'm drinking, and also sneak me extra snacks. I love Biscoffs! Delta also has the best on time rate, and they rarely, if ever, lose your luggage.(which is more than I can say for the other airlines) All the cabin crew I've met have been very friendly and professional. I would fly Delta anywhere!
I too have been very impressed with Delta's service for those with disabilities. I traveled with my grandmother that has dementia and is in a wheel chair and they were amazing at every step of the process. At one point I had to use the restroom and my grandmother got agitated being alone for even a minute. When I came back a kind FA was sitting with her helping her do her crossword puzzle and getting her to laugh. Truly a wonderful experience.
Except Atlanta, then they STEAL your luggage. Happened to a friend of mine on the way to Paris. Had a hell of a time with them and Air France, who was handling that leg since each blamed each other. Turns out it was definitely Delta. The bag never left the US, and was eventually delivered back to her home address in California. But with all the important contents missing.
@@briansguy that is extremely rare, especially in Atlanta. They may be the world's busiest airport, but they're also the most efficient. I've been through Atlanta. They are very good at their jobs.
As someone in the USA who flies a lot domestically, Delta has the best US experience and also the best app for when things go wrong (weather, air traffic, or mechanical). That’s very important for shorter haul domestic flights when there are a lot more frequencies in flights, split flights, and alternative destinations.
IDK. The ONE thing United has going for its app. I'd def give United's app a slight edge over DL. Everything else is a Delta win... especially with the KILLER (looking) new One lounge at JFK.
I also love flying delta over any other US airline, but I have to say their app can use some serious help. In my experience AA more often than not has a way better app, especially dealing with delays/cancellations, status updates, and reviewing your trip. (That’s probably the only good thing I can say about AA).
Investors, business owners, and executives of big companies that travel. These are usually not people making only a couple hundred grand per year. 10k for the average person paying that much for a flight is like buying a 100$ dinner for us rather average or upper income folks lol.
Virgin Atlantic is my most favourite airline they’re so much better than BA and actually around the same price from where I live in Mumbai, flew on their odd 787 upper class. Wonderful experience, their lounge is practically your own airport
The brutal lack of service on US airlines, and the fact the staff know they can do whatever they want because "where else are you going to go" destroys the "US has good service" myth once and for all. It's like being in Eastern Europe 😂🤡
If you are ever changing terminals at Heathrow with luggage in your hands, you can take the Heathrow express, Piccadilly or Elizabeth Lines to change terminals as well.
I didn't know that Delta owns 49% of VA! I'm flying to Rome using Delta ! Flew VA a couple of times EWR/London. And as I go through my stuff from my LAST flight on VA in 1992 I find a have 2 complete "comfort kits" that were given out to economy back then! (a bag, eye mask, headphones, foot socks, comb, earplugs and wipe). This time it's a hellish trip from El Paso connecting in Atlanta where I've elected for a long layover (about 7 hours) versus a 1.5 hour connection. Coming back from Rome, it's the same 1.5 hour connection, so I called and they offered me "wheelchair assist)...and it turns out it's for ALL the flights. I probably will only need the one for the return connection and I do have Global Entry, so fingers crossed I make it to El Paso by 10:15 PM. I've found their customer service very good so far. AND, I chose Premium Economy so fingers crossed!
0:33 nah that's pretty accurate of Delta fans. And this is coming from an (outgoing) Platinum Medallion 😅 Also, you're welcome for the amenity kit 🤣 Great review!
I flew Delta One a few months ago from Capetown, SA to Atlanta on the Airbus A350-900. The seat was really nice with a nice clean mattress pad for lying flat. Anyway, It wasn't great but it was comfortable enough for a 15 hour flight!
The 767-400 is coined the baby 777 here in Boeing country! While Delta is "killing it" against US competition like most US carriers they fail to compete internationally. Delta One is way to narrow for my taste across any plane type. Yes it beats the alternative but....
Delta is always good out of all US airlines any day. I have flown with them many times in Economy & my experience has been always great. Looking forward to try out Delta One some day.
I recently flew Delta one and yes while the seating and accommodation is a cut above. Flying United Polaris comes with much better service in my personal opinion. I also prefer the United layout as well. Great video!
Flew Polaris SFO-ZRH two weeks ago and can't confirmed. No smiles, no thank you or please. Found a used toothbrush in the storage below the screen. Gave it to the FA and she looked annoyed. Far from apologizing or anything like that. Requesting the grilled cheese midflight also had the "why are you making me work" attitude.
@@doktorjohnwatsonIt really is a hit or miss with United. You can either get exceptional service with fantastic crew and a clean airplane, or you can have an experience like yours. It would be better if there was more consistency
@@doktorjohnwatsonthat is so weird but not shocking, and I speak from having had some of the best service anywhere on United. On the big 3, I’ve seen service be both great and dismal , depending on the flight. While I love United, They should have absolutely been better on your United flight, no question.
Hey Dan ! I have been following you for years. Just wanted to let you know that you look great these days - I think the beard really suits you and that you seem really happy! Keep enjoying !! 🫂🥰 love your channel
The benefit for Delta within the US is not their soft product (which is similar to AA and UA) but their ability to run an ontime operation. They have the lowest lost luggage and has some of the best customer IT in the aviation space. Fly an ULCC and you will see the Delta difference. Delta also prides itself on not bumping paxs or canceling flights. What good is the VS Clubhouse lounge, if your flight gets canceled.
And when Delta does lose luggage, they’re good about finding it and getting it back to you in my experience. In my case I think it was the fault of the airport I flew out of. They checked my carry on and then smudged the ink.
I flew Delta one from Amsterdam to Detroit…I booked four seats as far in advance as I could, I think 9 months…they gave away my PRIMO seats on the odd rows to seat other grown men and moved my children to aisle seats…I won’t fly with them ever again! The Dutch people were trying to shame me when I became furious about this. The gate agents were awful.
For business class flights I’ve only flown VA Upper Class in a 787-9 (herringbone seat style) and A350 (newer seats). Since I fly mostly Delta domestically, I’d like to try Delta One. I really appreciate your honest takes and the self awareness that some negatives might just be your preferences and could be fine for others.
Hi Dan, I love flying with Delta. I with them when traveling back to England from Minnesota. Also flew with them to Kauai a few times on their a321neo planes. I think Delta is probably the U.S.' best airline in my opinion. Thanks for sharing
Delta One has never disappointed me! I too am vegan, and although as an airline employee traveling on what's called a jumpseat pass, I was unable to pre-order because I was on standby, they always were able to conjure up a meal for me. Delta is the highest paying airline for flight attendants and it shows. I live in Italy but I was based in NYC. I flew Delta One every other week. A few times Delta One was full, but I still got Premium Economy which also impressed me.
I've flown Delta One twice, once from Detroit to Honolulu and the second from Detroit to Kahului, Maui. Both were more than worth it for such long flights. Great food and service, comfortable seating/bed and privacy.
I appreciate your videos because your diet and travel style really tests airlines services all around. That being said, I think because most people don't have the same needs as you, we get to enjoy a lot of other aspects of airlines that you won't and probably enhances our experiences vs yours. Thank you for another great video.
I absolutely hate flying. It’s gives me the worst anxiety. But I absolutely love you. I’m so invested in all your videos. Your so informative, knowledgeable and I can sit and listen to your voice all day everyday. Honestly keep up the great work you’re amazing. Xx
Was in Delta One round trip CLT to Europe (10 hour flight) in 2017 and it was AMAZING. I’m 5ft and the seat was roomy and comfortable. Food was great, had best steak of my life over Greenland.
I’m glad you went through the trouble blurring peoples faces, many people like being on camera, but there are some who don’t and if you don’t have a choice then I’m glad you blurred them.
If I can get a refurbished Cabin Delta is beyond great. The service, even in the A330-300 and A330-200 with the old seats, keep Delta Great. What I like best about Delta One is the Chocolate Ice Cream Sunday. 😀 Then only bad thing about the Ice Cream Sunday is when my wife is with me and she points out my health. 😞 I've made sure each time to send a comment to Delta letting them know that I primarily fly them because they are giving good service. I live in Germany so I'm usually either flying out of Frankfurt or Munich. Sad is after spending millions to refurbish their 777s they scrapped them during COVID. What a shame, as I'm one of the few people to get one from Amsterdam, and it was so nice, but......
Delta has cut back a bit on service since covid, especially in economy. Before then I'd put them up there with the best European airlines, maybe even some Asian ones. And although they're still awesome, the same can't be said about them anymore
Thanks for always sharing your honest reviews. Not surprised FA attitude and comments like that, I always try to fly Asian based carriers for better service
You got lucky. I fly Delta all the time from London to Detroit. On that plane, we get the old Delta One offering and it is terrible. So old, uncomfortable and well past its sell by date. And my experience of the food has never been that good. The best part is the Virgin lounge.
Flew Delta in this cabin between BOS-LHR on the 767-400 and the only thing that made it seem like it was an older plane was that it’s a bit nosier in the cabin than newer aircraft. The seat and product overall were great though. Definitely the best business class of all the American legacy carriers. Great Review 👍
Love your work, Dan. Any chance you may create a matrix of all the elements for the airlines & classes? I reckon a lot of people would like to know, so they can help to choose based on their priorities (seat, food, service, etc).
I agree with your assessment of UA #1 in bedding, and AA not so good most of the time. In fairness, in my experience, the better flight experiences on US carriers can be had on transpacific flights. NY-Tokyo, especially (lots of finance guys flying back and forth every week - that's twice a week to/from NY), but also SFO or LAX to HKG, SZX, PEK or SIN. I find this to be true of European carriers as well: their best products are the routes to SE and NE Asia, not transatlantic.
Without Delta's employees helping me when I was injured in Germany I wouldnt have made it home. I will always love Delta Airlines. I had been injured during my trip at our hotel trying to get into a rental van to go to the airport and the hotel luggage loader called Delta who sent out their own van for me and my friend. When we arrived at the airport they had a personal wheelchair there for me with someone dedicated to guiding me along. He stayed with me until it was time for the plain to load a nd took me into it. He even went and got us snacks before we loaded.
THEN when we got back to Phoenix,there was someone there with a wheelchir to take me home and a Delta van to take us there. He also helped me get into my apartment and settled me into my lovely soft chair. There was my building's security to carry my luggage in too.
I will always tell everyone of Delta's care and kindness. They're just the best.
The only thing Delta is good at, is their social media department that creates bots like these that give these type of comments to videos and then upvote them.... come on Delta we are not idiots
@@giorgosurbanso this didn’t actually happen? This is a bot created by delta? I knew it was way too good to be true
delta sucks
@@bilyonarelifestile2226 Not in my eyes. Period.
Top tip - get to heathrow via the elizabeth line. Way more frequent, fast, and less expensive.
I flew Delta One last year after upgrading from PE for $499. I got a deal!From JFK to Athens. It was a positive experience for me except my door kept opening. The lie flat seat wasn’t that comfortable. It should have a better cushion. All the food was so good. No complaints there. Thanks Dan for your honest opinion.
Door kept opening? Was it a Boeing?
@@JimboJetset86the door of her seat 😂
They're not Singapore or Etihad, but out of the American legacy airlines they're definitely the best.
True say I really like them compared to the others better than BA too
Still an American Airline though…….
@@abdullak7023yes they’re proudly American, and the most successful airline in the world.
@@JeanClaudeCOCO the most embarrassing airline, with 100 year old flight attendants and stale food. Let alone the deteriorating airports, more like a national embarrassment.
@@abdullak7023I get it your kinda man full of hate
As someone who flies a lot of the U.S. domestic airlines, I'll offer some input. Of the big three (Delta, United, American), I always prefer Delta. Your criticisms are accurate--Delta does not have the best food and their equipment is on the older side. However, what keeps bringing me back is the service level. Delta employees up and down the line are just *nice*. They are generally professional and helpful while being cordial and friendly. That right there earns my loyalty. No one goes to an airline for the excellent meal. Sure, United's meals are a tad better, but you're not flying because you want a superb dining experience--save that for a Michelin restaurant on the ground if you're looking for a gastronomic delight. Delta was always known for the best IFE, but I think United is passing them in that category, too. Still, who needs 3-5 hours of grumpy, prickly flight attendants when you can fly Delta?
These are my thoughts as well. I typically only fly domestic and always choose Delta because of their service. I've flown United, AA, Southwest, and Alaskan also. Alaska used to be the superior airline but that is not the case anymore. I'll be flying Delta PE to London in a couple weeks. We'll see how that goes. VA was recommended but I wasn't able to work that out.
The 767-400 is literally one of my favourite planes
Especially when you need a Delta 777 substitute..still mad about that one
Flew one two years ago! Munich to Atlanta. The only complaint I have is how loud it is compared to alot of other widebodies.
Only 38 -400 were ever built.
Delta ordered it to be a domestic replacement for the L1011
why is it better than an A350 or A380?
I’m a former loyal Delta customer that is deciding to be a free agent due to its massive miles devaluation and overly inflated prices. As an American living abroad there are so many quality options at more affordable prices outside of SkyTeam.
I switched airlines this year. I said goodbye to Delta after 20 years of loyalty
@@hectormorales2063to what?
Agree
I happen to love hearing a cabin crew who are relaxed and enjoy working with one another.
I was thinking the same thing. Makes them seem more human.
I agree to an extent, but those comments seem a little trashy.
Delta deserves credit for the meal, especially since it was catered in an out station and not a Delta hub. Singapore has the same issue with its superior catering from its hub compared to its return service.
Domestically Delta is still using box meals out of many out stations...a practice they've only increased, not decreased, in the last couple years. I swear the number of out stations serving only boxed meals has at least doubled since 2022. Thankfully I can now take a quick hop to LGA and get a great meal on the flight departing out of there, vs a flight to Atlanta with a turkey sandwich in a sad box.
@@jblyon2 everything depends on the flight time, mileage and time of day to get perishable food such as a chicken salad sandwich or a fruit and cheese plate. The box meals are available on most any flight depending on the flight time, and mileage to your destination, but time of day is 24/7
@williamkraft5574 You're referring to the economy buy on board box options. I'm referring to first class 900-1499 mile flight meals. Delta is subbing those boxes for proper meal service on flights to/from a seemingly ever increasing number of out station airports.
@jblyon2 Yes, you are correct, I was talking solely about the main cabin. There should be no reason at all for these boxes to be used in first class as a replacement
for an oven warmed meal.
Actually, the catering company deserves credit for the meal.
Dan does a fantastic job with his videos. My question to everyone is thus: With so many variables, how can anyone ascertain the jist of one airline over another? The variables are: caterers by city, airports, construction, ground handling, changes day to day on everything, aircraft type and age and airline flights that change crew often. One particular flight might be wonderful one week, atrocious the next. Its a mixed bag vortex of possibilities.
You make a great point Norman! My reviews are to give people a good idea of the product available and all it includes so that they may make a better informed decision rather than going in blind.
my best delta experience was definitely flying from incheon to detroit! it was on the a350 and i was fortunate to get a delta one suite! Unlike the european routes, this one had a mattress pad which doubles as lumbar support and its a suite so theres doors for privacy. The cabin is beautiful and i swear, delta's korean menu is the best flight food ive ever had! Its a must try. Only downside was the poor flight attendant service but thankfully its not a common occurrence on delta
shoutout to oskar for getting b-roll of you walking up the aisle filming
I’m surprised you didn’t go to the exclusive Delta One check-in at LHR? Beautiful waiting area and private security.
Makes the LHR experience so much better.
The 767-400 is an iconic workhorse on transatlantic routes and that Delta service looks genuinely amazing.
2-3-2 sounds like the perfect plane.
Virgin Atlantic club house is exceptional, by far the best in its class
What's it like compared to United Polaris lounges?
I don’t know but they are the only thing in Heathrow that are not a mess . They have plenty of staff, you can order a complete breakfast and they serve it to you. Just great service, I’ve been in this lounge 7 times. This is in Heathrow only though, LAX has a shared lounge which is mediocre at best. One more thing, when we arrived by taxi at Heathrow they have a private Virgin check in ( and Delta) and we were walked up to security fast trac - very cool !
@@pgotchae I dont agree with that. The lounges in terminal 2 are not bad, especially Singapore and United.
What good is the clubhouse when they cancel your flight
Its a good one but no more haircuts and spa. THey used Covid as the excuse to get rid of them and not bring them back. Its a huge club and I find the food and service great in there. For me one of the best clubs in the world.
We have flown Delta one a few times. There are actually 7 different Delta Ones and it makes a difference on which plane you are flying. We are actually flying the 767-400 next week and the A330 on the return.
Dan that comment about the table clothes needed to be said!!!!! what is up with that? 😂
Delta really is the best airline here in the US, Dan. I'm physically disabled, and the gate employees are always very gentle with me. Most of the time, Im just hopping up and down the East Coast, so Im either on an RJ900 or E175. If I am flying economy, I frequently get a free upgrade to Comfort Plus, which is very cushy. The flight attendants are always so good to me, and will give me plenty of refills on whatever I'm drinking, and also sneak me extra snacks. I love Biscoffs! Delta also has the best on time rate, and they rarely, if ever, lose your luggage.(which is more than I can say for the other airlines) All the cabin crew I've met have been very friendly and professional. I would fly Delta anywhere!
I too have been very impressed with Delta's service for those with disabilities. I traveled with my grandmother that has dementia and is in a wheel chair and they were amazing at every step of the process. At one point I had to use the restroom and my grandmother got agitated being alone for even a minute. When I came back a kind FA was sitting with her helping her do her crossword puzzle and getting her to laugh. Truly a wonderful experience.
@@udubeats4543 one of the many, many reasons I'm so loyal to Delta. I'll be flying with my Delta peeps in just a couple of weeks!
Except Atlanta, then they STEAL your luggage. Happened to a friend of mine on the way to Paris. Had a hell of a time with them and Air France, who was handling that leg since each blamed each other. Turns out it was definitely Delta. The bag never left the US, and was eventually delivered back to her home address in California. But with all the important contents missing.
@@briansguy that is extremely rare, especially in Atlanta. They may be the world's busiest airport, but they're also the most efficient. I've been through Atlanta. They are very good at their jobs.
@@ecclestonsangel efficient and unethical, yes
8:57 wait! Who is this stranger that doesn’t wear glasses?? 😂😂😂
As someone in the USA who flies a lot domestically, Delta has the best US experience and also the best app for when things go wrong (weather, air traffic, or mechanical). That’s very important for shorter haul domestic flights when there are a lot more frequencies in flights, split flights, and alternative destinations.
IDK. The ONE thing United has going for its app. I'd def give United's app a slight edge over DL. Everything else is a Delta win... especially with the KILLER (looking) new One lounge at JFK.
I also love flying delta over any other US airline, but I have to say their app can use some serious help. In my experience AA more often than not has a way better app, especially dealing with delays/cancellations, status updates, and reviewing your trip. (That’s probably the only good thing I can say about AA).
who the hell is paying 10k for a 7 hour flight?????
Investors, business owners, and executives of big companies that travel. These are usually not people making only a couple hundred grand per year. 10k for the average person paying that much for a flight is like buying a 100$ dinner for us rather average or upper income folks lol.
I really hope you make a video about the A350-1000 VA trip, to anywhere lol. I am waiting for it!
Virgin Atlantic is my most favourite airline they’re so much better than BA and actually around the same price from where I live in Mumbai, flew on their odd 787 upper class. Wonderful experience, their lounge is practically your own airport
The brutal lack of service on US airlines, and the fact the staff know they can do whatever they want because "where else are you going to go" destroys the "US has good service" myth once and for all.
It's like being in Eastern Europe 😂🤡
If you are ever changing terminals at Heathrow with luggage in your hands, you can take the Heathrow express, Piccadilly or Elizabeth Lines to change terminals as well.
That beard looks good on you!
Did anyone else catch the clip from that couple with the Spaghetti & Meat Bugs prank!! 😂😂😂😂
You should do a JetBlue international flight in there Mint 1st class
Orange juice: 😐
Orange juice on a plane: 🤩
Why not? Not everybody drinks alcohol all the time, I do sometimes with a meal.
Many of us love Delta because of their operational excellence. They are an onetime machine
I didn't know that Delta owns 49% of VA! I'm flying to Rome using Delta ! Flew VA a couple of times EWR/London. And as I go through my stuff from my LAST flight on VA in 1992 I find a have 2 complete "comfort kits" that were given out to economy back then! (a bag, eye mask, headphones, foot socks, comb, earplugs and wipe). This time it's a hellish trip from El Paso connecting in Atlanta where I've elected for a long layover (about 7 hours) versus a 1.5 hour connection. Coming back from Rome, it's the same 1.5 hour connection, so I called and they offered me "wheelchair assist)...and it turns out it's for ALL the flights. I probably will only need the one for the return connection and I do have Global Entry, so fingers crossed I make it to El Paso by 10:15 PM. I've found their customer service very good so far. AND, I chose Premium Economy so fingers crossed!
When he was talking about the drink, As a scot i was crossing my fingers like crazy hoping it was IRN BRU.
Me too!
0:33 nah that's pretty accurate of Delta fans. And this is coming from an (outgoing) Platinum Medallion 😅
Also, you're welcome for the amenity kit 🤣
Great review!
Thanks Juan hahaha🙏🤣
Great job Dan! Bravo! You always inform my travel decisions. You’re our go-to. Thanks for what you do.
My pleasure! So glad I can help 🙏
Need to do a review on the A350-900. Fully private suite!
Delta is my favorite US airlines.
Great content as always.
Keep it up.
Thanks a ton!
I flew Delta One a few months ago from Capetown, SA to Atlanta on the Airbus A350-900. The seat was really nice with a nice clean mattress pad for lying flat. Anyway, It wasn't great but it was comfortable enough for a 15 hour flight!
The 767-400 is coined the baby 777 here in Boeing country! While Delta is "killing it" against US competition like most US carriers they fail to compete internationally. Delta One is way to narrow for my taste across any plane type. Yes it beats the alternative but....
Thank you for the Delta One Review! My husband is a Captain Pilot at Delta! We appreciate your opinion! You are the best❤
Delta is always good out of all US airlines any day. I have flown with them many times in Economy & my experience has been always great. Looking forward to try out Delta One some day.
I recently flew Delta one and yes while the seating and accommodation is a cut above. Flying United Polaris comes with much better service in my personal opinion. I also prefer the United layout as well. Great video!
Flew Polaris SFO-ZRH two weeks ago and can't confirmed. No smiles, no thank you or please. Found a used toothbrush in the storage below the screen. Gave it to the FA and she looked annoyed. Far from apologizing or anything like that. Requesting the grilled cheese midflight also had the "why are you making me work" attitude.
@@doktorjohnwatsonIt really is a hit or miss with United. You can either get exceptional service with fantastic crew and a clean airplane, or you can have an experience like yours. It would be better if there was more consistency
@@doktorjohnwatsonthat is so weird but not shocking, and I speak from having had some of the best service anywhere on United. On the big 3, I’ve seen service be both great and dismal , depending on the flight. While I love United, They should have absolutely been better on your United flight, no question.
The direct quotes made me giggle 😂
I haven’t watched you since COVID and alas, you’ve turned into a youthful
Jurgen Klopp
Well done 👍
Always the best reviews. And the best airline reviews channel.!
Thanks so much 🙏
Love the Eras Tour sweater
That is a very pretty cabin. I always like the 1x2x1 configuration for business class.
Hey Dan ! I have been following you for years. Just wanted to let you know that you look great these days - I think the beard really suits you and that you seem really happy! Keep enjoying !! 🫂🥰 love your channel
What's going on with the teeth though? 😁
Thank you so much 🙏
The benefit for Delta within the US is not their soft product (which is similar to AA and UA) but their ability to run an ontime operation. They have the lowest lost luggage and has some of the best customer IT in the aviation space. Fly an ULCC and you will see the Delta difference. Delta also prides itself on not bumping paxs or canceling flights. What good is the VS Clubhouse lounge, if your flight gets canceled.
And when Delta does lose luggage, they’re good about finding it and getting it back to you in my experience. In my case I think it was the fault of the airport I flew out of. They checked my carry on and then smudged the ink.
I flew Delta one from Amsterdam to Detroit…I booked four seats as far in advance as I could, I think 9 months…they gave away my PRIMO seats on the odd rows to seat other grown men and moved my children to aisle seats…I won’t fly with them ever again! The Dutch people were trying to shame me when I became furious about this. The gate agents were awful.
For business class flights I’ve only flown VA Upper Class in a 787-9 (herringbone seat style) and A350 (newer seats). Since I fly mostly Delta domestically, I’d like to try Delta One. I really appreciate your honest takes and the self awareness that some negatives might just be your preferences and could be fine for others.
Delta business class is the best of all the US carriers!
Hi Dan,
I love flying with Delta. I with them when traveling back to England from Minnesota. Also flew with them to Kauai a few times on their a321neo planes. I think Delta is probably the U.S.' best airline in my opinion. Thanks for sharing
My favorite airlines crew is the crew of KLM
The wonderful Jeb Brooks has an in-depth video that's not too old regarding the 7 or so different Delta One products available, there's so many.
As a brit, I was not expecting M&S ginger beer to be a staple beverage, but here we are
I recall that the musician Deadmau5 said after they lost his stuff that Delta is an acronym for Don't Even Like This Airline. Guess they improved.
Yo, Dan! Please leave that beard grow! You’ll look amazing!
When I flew Delta to Hawaii I love the fact that they wrote personal thank you hand written letters for being a Delta SkyMiles platinum member
Sage is a great color on you. And the short sleeve knit is great too
LOL... Not the cabin crew being that loud. haha
Airlines gotta stop with warm mixed nuts on departure. No one wants microwaved almonds.
The irony of the ginger beer!!! look up the cockney rhyming slang!!! hahahha xxxx
the ending was so worth watching!
I like that you spend more time showing us some of the airport than your older videos. Maybe its me but seems like more airport footage which is fun
First delta one flight look very cool! Glad to see it wasn't as bad as you thought 😊
Delta One has never disappointed me! I too am vegan, and although as an airline employee traveling on what's called a jumpseat pass, I was unable to pre-order because I was on standby, they always were able to conjure up a meal for me. Delta is the highest paying airline for flight attendants and it shows. I live in Italy but I was based in NYC. I flew Delta One every other week. A few times Delta One was full, but I still got Premium Economy which also impressed me.
My last D1 flight did have a mattress pad which I appreciated. I thought the food and wine were good. The cabin stewards were friendly and helpful.
Claire and Peter?! The crossover we need!
I've flown Delta One twice, once from Detroit to Honolulu and the second from Detroit to Kahului, Maui. Both were more than worth it for such long flights. Great food and service, comfortable seating/bed and privacy.
I appreciate your videos because your diet and travel style really tests airlines services all around. That being said, I think because most people don't have the same needs as you, we get to enjoy a lot of other aspects of airlines that you won't and probably enhances our experiences vs yours. Thank you for another great video.
How is everyone sleeping on JetBlue Mint Suites? They are so much better then the other US carries (Delta, United, American, etc)!
From what I’ve heard it has bad customer service, and lots of delays and lost luggage
I absolutely hate flying. It’s gives me the worst anxiety. But I absolutely love you. I’m so invested in all your videos. Your so informative, knowledgeable and I can sit and listen to your voice all day everyday. Honestly keep up the great work you’re amazing. Xx
Thanks so sweet - thank you❤️🥹
Another great video Dan! 👍 I didn’t even realise delta had a business class seat until recently 🤣
Thank you😂
Was in Delta One round trip CLT to Europe (10 hour flight) in 2017 and it was AMAZING. I’m 5ft and the seat was roomy and comfortable. Food was great, had best steak of my life over Greenland.
I’m glad you went through the trouble blurring peoples faces, many people like being on camera, but there are some who don’t and if you don’t have a choice then I’m glad you blurred them.
How was walle?
I flew back and forth from Seattle to Asia aboard Delta One for 11 years. I loved it. Would not fly any other airline. Always had a pleasant staff.
Love the Tswift merch Dan! How was the concert?
Amazing 🤩
I love delta! Only got to fly them once on the 717, but it was my best regular flight to date.
11:00 the Qantas 787-9 from my home city of Perth.
You gotta try that one. QF9/10 the World’s Third Longest Flight
I've been waiting for this one. I took delta Economy last week and it wasn't that bad
If I can get a refurbished Cabin Delta is beyond great. The service, even in the A330-300 and A330-200 with the old seats, keep Delta Great. What I like best about Delta One is the Chocolate Ice Cream Sunday. 😀 Then only bad thing about the Ice Cream Sunday is when my wife is with me and she points out my health. 😞 I've made sure each time to send a comment to Delta letting them know that I primarily fly them because they are giving good service. I live in Germany so I'm usually either flying out of Frankfurt or Munich. Sad is after spending millions to refurbish their 777s they scrapped them during COVID. What a shame, as I'm one of the few people to get one from Amsterdam, and it was so nice, but......
I was coming from London to New York on the same Virgin flight. Mine also got cancelled. I got rebooked on a later VA flight.
Delta has cut back a bit on service since covid, especially in economy. Before then I'd put them up there with the best European airlines, maybe even some Asian ones. And although they're still awesome, the same can't be said about them anymore
Absolutely. Customer service does make a big difference and earns traveler's loyalty!
Thanks for always sharing your honest reviews. Not surprised FA attitude and comments like that, I always try to fly Asian based carriers for better service
Damn Dan, that food looked top notch!
Ginger beer is everywhere!
As tiny as the rooms are, the beds at the Sofitel are ever soooo comfy 😊
You got lucky. I fly Delta all the time from London to Detroit. On that plane, we get the old Delta One offering and it is terrible. So old, uncomfortable and well past its sell by date. And my experience of the food has never been that good. The best part is the Virgin lounge.
Flew Delta in this cabin between BOS-LHR on the 767-400 and the only thing that made it seem like it was an older plane was that it’s a bit nosier in the cabin than newer aircraft. The seat and product overall were great though. Definitely the best business class of all the American legacy carriers. Great Review 👍
It's probably just me, but I feel like Airplane Orange Juice has way more added sugar, but it might just be me.
Pushback 10 minutes EARLY!?!? At Heathrow? It’s a miracle! 😉
I know! 😂
It's Dan with a stubble, that's new
I am a fan of Pret also, although it’s sort of amusing when you’re eating your take away dessert then the dessert cart comes around.
Love your work, Dan. Any chance you may create a matrix of all the elements for the airlines & classes?
I reckon a lot of people would like to know, so they can help to choose based on their priorities (seat, food, service, etc).
Great idea, Ben!
Dan is suddenly 10 years older?😮
GUTTED this wasn’t a few days earlier i did this exact flight in deltaone on the 8th. Would have loved to bump into you on a flight
I agree with your assessment of UA #1 in bedding, and AA not so good most of the time. In fairness, in my experience, the better flight experiences on US carriers can be had on transpacific flights. NY-Tokyo, especially (lots of finance guys flying back and forth every week - that's twice a week to/from NY), but also SFO or LAX to HKG, SZX, PEK or SIN.
I find this to be true of European carriers as well: their best products are the routes to SE and NE Asia, not transatlantic.