Dehumidifier Repair - Hisense 70 Pint
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- Опубликовано: 30 сен 2024
- Watch the video to find out my first step at making this thing run correctly! Then you can do this to your dehumidifier if you are having the same problems.
Check out my other videos regarding this repair job:
Disassembly Video: • Dehumidifier Disassemb...
• Dehumidifier Pump Trou...
• Dehumidifier Repair - ...
• Dehumidifier Update - ...
• Dehumidifier Repair Up...
Model: DH-70KP1SLE
HISENSE 70 Pint
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Awesome video. I'm doing it tomorrow
I’ve had four of these and every pump has quit working. These are junk and there won’t be a fifth one
Was having pump problem that did not resolve with clearing the plastic tubing. Had watched this video several times so decided to take the plunge and dive into the innards of the dehumidifier. Sure enough lots of mold buildup in the screen and the little float chamber. Managed to reassemble it with only 2 screws left over. Has been pumping like a champ since yesterday. Thanks for your help.
I don't usually leave comments on RUclips but this one deserves a comment. THANK YOU SO MUCH
Mr. LoRollinsLS: Your video is spot on. I purchased my unit in June of 2015 and had no problems till recently. I followed your instruction and found the filter to be caked with slime-mold which caused the water not to enter the pump reservoir. With diligent cleaning and careful reassembly, I am back up in running. You are a man after my own persuasion. We must teach our children the value of being self reliant.
Fixed my problem!! Thanks for getting into it. Long and short of it is that screen gets so dirty the water can’t flow through it and backfills into the bucket.
@@thelimitedpartner Awesome, glad to hear it! You’re correct. 👍
This is a very bad crappy design. The best design is the one that has a good old fashioned water collection tank that sits below the evaporator coils. They are cramming to much stuff into these. I have repaired several of these crappy dehumidifiers. Great video though.
You’re correct! Thank you sir!
Very informative. I'm getting ready to work on my 70 pint that is less than a year old and yes stopped sending water down the hose and is also now freezing the coils. Wish me luck and I'll post an update!
We had a dehumidifer for 30 years always worked. I see these in the Electronic Recycle piles all the time now. I brought one home for kicks and appears the same problem.. it looks like new. I'm not bothering. was going to sell it for $30 but nah. Not worth my time to make this working.
Avoid this brand at all costs... too many reasons to list
All kinds of nasty............SHIT, in there.
Hahaha
For those of you having trouble getting the back off, there are 2 screws near the bottom (one on each side) where the black and white plastic meet. They are recessed and kind of hidden. There are plastic 'hinge hooks" at the top of the black piece near where the handle is. I found it easiest to pull the black back cover from the bottom and let it 'swing' out and then pull it away the top. Reverse the process to put the cover back on.
Thanks for this! The video itself had me screaming "Get to the point!" so I skipped to the comments when it became clear that he wasn't going to explain how he got the cover off. Sure enough, I had overlooked those two recessed screws at the bottom.
Your a life saver thank you
I had the same issue with the same model. When I got it apart, per the fine instructions here and in the linked videos, I found a moderately revolting MAT of some biological nature had grown onto the filter screen. I can't imagine how _any_ water could have gotten through to the water-pump reservoir.
So I scraped it off, reassembled it, and it appears to be pumping water. The bucket is dry.
Thanks for the help!
Hawkins Dale, hellz yeah!
I also wanted to say thanks for posting this on RUclips. I did what you showed needed to be done and the dehumidifier pump seems to be working again! Appreciate your assistance!!!
That’s awesome man. You’re welcome!
I bought one of these. Paid around $160.00 and the stupid thing started freezing up and not working within 2 months. = Junk
Omfg..I've had this problem for about a year and it was so annoying that the bucket would be used sometimes, and then the hose the other times...watched the video and found the screen.....f'inhg gross!! Took 15 min to fix and now it's all set!
Okay, I did it...Couldn't believe the amount of goo in there. One tip about removing the float/tank cover. If you look at 4:53 of the video you see the cover. In the center there is a tab about 1/4 inch wide, (tab is missing in video) you have to slightly lift to slide the cover forward. Also, before you remove the float cover, there is a wire that is kind of tight. You can see where the wire is held by a clip and you can just move the wire around the clip until you're done and just slide it back in place. Thanks for the video.
Thanks for watching!
ok nice video but where do i find the parts if i need to replace that relay or something
Any chance you have a link to get parts
Helped me a ton! Mine was disgusting inside. This thing is designed to fail.
Agreed! Thanks for letting me know. 👍 Glad you are now running well!
Where can you buy new pump motor for Hisense dehumidifier? Hisense sevice and parts department are not very helpful
Honestly, your best bet would be to pull the part number off of the pump and start Googling.
My SECOND 70 pint unit broken with E9 code!
I just wanted to mention for everybody's info. that HiSense has evidently changed their model. We have a more recent version of this same dehumidifier, and it is now much, much harder to get at the place that needs to be cleaned out. They have trapped it *behind the entire condenser unit*. So unfortunately that makes it a lot more complicated to use this solution. Once we saw how different it was, we didn't go any farther. We just turned the pump off and set it up on a table with the gravity feed option and a garden hose, which is one option. But this is a bit of a disappointment since of course we bought it originally hoping to use the pump option. It really looks like HiSense is trying to make it impossible to fix this design flaw in their own machine, which is extremely annoying. They should have made it *easier* to get at the pump reservoir and screen and just made it a part of expected maintenance. Instead, they went the opposite direction, so now basically the lifetime of the pump is just 3 or 4 months unless you know to put additional filter medium on at the very beginning of using the unit before it clogs up.
Wow, that is totally crazy and ridiculous! Thank you for sharing this with us.
Where is the condenser unit...I must have the same model as mine is newer and I can't find the float compartment that he is talking about.
The float compartment on our newer one is literally trapped behind all the metal coils. If you take the back off and you see all the coils and stuff right there in front of you, then down at the bottom left you can see the very edge of the float compartment, and the top part is covered up by the coil unit. There's no good way to get it out. I wish I'd covered the outside of the intake with HEPA filter back when I first bought the thing, but I didn't realize how simple that is to do.
I also have this version. It's not as bad as it first appears. They basically turned everything around backwards from the one shown in video. Take the back cover off, then the front (lots of phillips head screws) then remove the wiring compartment and fan housing. Be careful not to damage any of the wiring or force anything. The reservoir and two screens are right there under the float cover. All you need is patience and cordless impact or drill with a phillips head bit. A poor design.. yes, but it can be disassembled, cleaned and put back together in an hour.
Harry Sizznakk - Agreed! Just did mine today. More complicated packaging for sure. Slow, methodical steps. It worked. Thanks again for the original post.
does anyone know if its possible to get a new fitting for where the hose connects to the water outlet? myn broke off the backside of the unit
They always make shit so cheap! Throw away model junk. Thanks for the good video.
This was my exact problem. After cleaning the screens (my particular Hisense had two), everything is working again. Thanks for the assist!
Thank you for this video. Had the exact problem you did. Worked like a charm. Although, I did clog the hose to the pump with debris from the tank, but after I cleared the blockage, it worked like new. Thank you for the video.
Thanks for the video. I used this today to tear down and clean the reservoir. The accumulated dirt and pseudo-biological material clogging the screen was beyond disgusting. Its hard to imagine a less user friendly design in terms of cleaning the pump reservoir. Its not like you can install this (or any) dehumidifier and forget about it. They will all require some level of periodic maintenance beyond cleaning the intake filters.
RorqualMaru, absolutely. If one manufacturer would make an easy to service unit and market it as such, everyone would buy it to avoid this.
I’ll be tearing mine apart next weekend. Mine is likely junked up too based off the drain tube and sediment in the bucket. Thanks for the video
I'm taking mine back, my Frigidaire is working great, Hisense stinks
I have the exact same problem of mine I'll be working on it later tonight
Hey many thanks man picked one up cheap it was doing puddles on the floor and cleaned that trap out and metal screen not a drop now thanks again for your video
Great video. Thanks. The newer Hisense model that looks like yours has a smaller round tubular screen behind the water bucket. Once you pull out the bucket there is a round knob that can be unscrewed which holds a rubber stopper in place that protects the screen -- once the knob and rubber are removed, the screen can easily be taken out and clean. No tools needed.
I got the same unit , same problems. I’ll try this when i get home.
I have the exact same dehum that has stopped collecting water as well
woooow!!! nice one idol.. Godbless always fm bebeko ci kulot
Absolute piece of junk. Mine didn't even last a year. I had a different brand that cost half as much last me 20 years. Stay clear of this brand.
Agreed, just had my second one die within a year--same as the one prior. Almost remarkable that they could have such an unreliable product.
I have found a little gas and a match takes care of the headache...light the dehumidifier and drive to the store for a new one. They are all now Designed to Fail or DtF. The freon lasts max 5 years. My parents is from the 1980's...probably uses as much electricity as a small african village...but it still works.
Hahahahaha
My unit runs but it doesn't dehumidifies, any ideas??
This worked great. Thanks for the help!
Just wanted to say thanks for the great video. I did this last year, but didn’t beef up my filters. About to do it all over again, however, such a relief knowing the solution. Thanks again!
thanks so much for this! Having the same problem with my Garrison dehumidifier, which appears to be just a rebrand of the one you have (looks identical.) I'll be trying this fix out tonight.
jemunt: Your welcome. Absolutely, get in there and see what you can do. It's a super easy fix and will save you a lot of coin. Be sure to subscribe to keep up with my updates! Thanks 👍
Same as Noma in Canada at canadian tire. Mine failed within 3 weeks
I really appreciate this. Having same problem with mine.
You’re welcome! 😊
Great job. Based on your video I am going to try to fix mine. Thanks man
Kevin Powell, atta boy!
these are the worst. i bought 6 of them a while back, the refrigerant leaked out of every single one within two years. the coil starts to ice up at the bottom, then gradually the entire coil, then eventually the unit quits for good.
rust blade, wow I’ve honestly not had that much trouble. I have left mine running with the filters on, and on auto 24/7 for 3 years now.
Thank you LoRollinLS - Like you I had been looking everywhere on resolving this issue. I did have to loosen the black cylindrical thing (looks like you took it off in the video) to get the reservoir cover unclipped.
On mine the pump got noisy and it would quit pumping with the light blinking. Didn't have much crud in the filter(s), and just light crud on the tank surfaces. Checked the entire path to the pump and even disassembled the pump and found no obvious issues. But it's now working again. Have surmised the the float switch that triggered the pump was sticking and wouldn't drop down, so it would keep pumping, going dry (hence the noise) and finally time out, triggering the blinking light to indicate a pumping problem. So just the disassembly and generally cleaning of the tank/float switch area fixed any sticking.
I watched this video, then cleaned my 50 pint pump reservoir out. Found a slim piece of plastic in it as well as dirt and scale. Did a general cleaning of the whole case. Its working great again!! Thanks
Six Actual, AWESOME!!!
Yes, I cleaned the screen several times - not sure even need that screen to protect the pump) - but now it looks like the pump doesn't turn on at all. May be that the fuse to the pump is now blown (its in the plastic pump housing) - will see.
Yeah the screen will help keep the big crap out of the pump. It would be best to leave it in. Good luck 👍!
I think the crud would be very dilute and pass through the pump easily. It just builds up on that silly screen. Got to get out my meter and see what's getting voltage. The float switch doesn't seem to be the problem - oh well.
Apparently you can reset the unit by turning it off, unplugging it, then hold the power button for 10 seconds.then turn it back on. At least that’s what the hisense help told me. I’m not sure if it actually does anything though. It certainly didn’t clean my filter. 😉
Very helpful and the only thing I could find on this model! My unit is only 3 months old and has started to leak slowly and intermittently. Was this your problem? After reading about Hisense's wonderful customer service, I've decided to see if I can fix rather than deal with the company. Thanks for giving me a place to start!
Hello Bill, Thanks for the kind words! My unit was actually clogged with mud which was keeping the pump from pushing the water out. Watch this video all the way through to get a better idea. You can actually SEE the mud!
Other Videos of interest regarding this unit:
ruclips.net/video/gK5rBpAyzeI/видео.html
ruclips.net/video/uiCA8uzT_4E/видео.html
ruclips.net/video/iYrOu26cF-Y/видео.html
ruclips.net/video/ADRoFROEt9A/видео.html
I have Frigidaire dehumidifier FAD704DWD it get ice ,not collect moisture . I cleaned filter ,but won't help .Please help me .Thanks
I just bought a DH100KP1WG, not the same size as in your video. Anywho, my unit isn't collecting water--- not a drop! The fan is running, so I know it's not a fan issue. I called HiSense Customer Service and they walked me through a "Reset" -- basically, unplug unit, depress POWER switch for 30 seconds, then plug back in , and power On. He told me to wait 2 hours to see if this "fixed" the issue. We'll see. The rep told me that HiSense isn't designed to work in temperatures cooler than 60 degrees! I can imagine my finished basement is in the upper 50s as it's wintertime here . Can't believe a dehumidifier isn't designed to work in temps less than 60 degrees. Sounds like a persnickety design! Keeping my fingers crossed the "reset' works and the unit starts collecting water! (p.s. the unit i want this one to replace is a Frigadaire, still works like a charm, is smaller and continues to collect water only 10 feet away from the HiSense unit. I may return the Hi Sense and keep the Frigadaire!) Anyone else have this same issue with the unit not collecting water?
Thanks for this!
I have a dehumidifier just like yours but when I took off the back it looked completely different. My unit is DH-70KP1SLE I can not find the float compartment and valve to clean out like you have here...can you please help me???
I'm having trouble with my dehumidifier where I can hear the compressor trying to kick in every couple of minutes, but knocks itself off after just a couple of seconds. The fan appears to be working normally and I have given it a good clean inside but still no joy. Anyone know if the compressor is likely to be faulty? Circuit board issue? Faulty capacitor? Lack of refrigerant? (my dehumidifier is over 10 years old). Any advice would be really appreciated! Thanks!
Thank you for your help. Hoping to do this soon and that it works. I cleaned the filter monthly and thought it was Ok. Apparently not so much. W we shall see.
same problem. Unit works manually, but compartment with float is dry, so pump is never activated. Don't know how the water gets to bucket without filling this first. Any ideas
My unit does not have a screen or what you show as a float. And that area you cleaned out is clean as a whistle. Sounds so good. No dust flying anywhere while using a compressor. Kicks in. Fan is perfect. Just WON’t draw moisture. Not a bloody drop. Very frustrating. Unit is so clean, looks brand new. Any suggestions? Canadian tire . I have had it too long (in storage because it’s not working) to return it. Frank
Same issue. Mine will pump for awhile. Then boom starts shutting off. Every 1-2 seconds shuts off. Comes right back on. Mine ran for 3 days out of the box. It might run for 3-4 hours and starts it again. These things are junk. Hisense is sending a replacement. Gonna be about a month.
I’m having the exact same issue with the same Hisense dehumidifier. The pump hasn’t completely failed and the switch appears to work as the pump will occasionally come on and function as intended but then the pump light will eventually start flashing and the bucket will fill with water. I’ve checked the hose and made sure the little plug referenced in the manual is properly in place. The unit is less than 6 months old. After watching your video, I am going to tear into it and check my reservoir for crud. Thanks for the information!
Lastly do not buy this brand again. Home Depot should not even be selling them. I know you are able to fix this but many cannot for many reasons and the days of small appliance repair people are done where i live. This is just land fill when it stops. Thanks for the good information. Great video.
Great video, Thanks for posting. I was able to clean everything out in 45 minutes and up and running !
I was having the same problem. Followed your instructions exactly and the problem was fixed. Thank you very much for posting.
Jimmy Williams Awesome!!!
I had this same issue. I left it operating on pump and came home to find the tank full and thus turned unit off. My problem is larger...After cleaning, I have evaporator coil freezing up (totally frosted up) on the lower coils. Anybody know a repair procedure for checking refrigerant issues?
I have a garrison unit which is absolutely dead. Does nothing. Any ideas out there?
Thank you for the video.I cleaned it out and the trough doesn’t overflow anymore.
Thank you, thank you, thank you!!!!!!!! I fixed it... with your help!!!!!
Milk Maid, glad I could help! 👍
Fix worked for me too. Clogged screen.
Another happy customer! Thanks for chiming in my friend. 👍
I have a newer model and I can't take it apart somehow I can't get the lid off to separate the unit to get to power supply
mine quit working after a month with E3 error code
This worked great. Thanks for the help!
Everything is built to sell. Not built to last.
This is great information!!! I can't wait to try it.
I am having a problem through. How do I get the housing off? I have taken the 5 screws off the back (brown) side...and even took the screws off the white part...I cannot seem to get it to come loose. Am I missing something??? Any help would be appreciated!
Awesome video. I'm doing it tomorrow
Very helpful - thank you!
I put mine on a stand and drilled a hole in the bucket and installed a fitting and line that runs to a drain...you can pay a lot of money for a pump version that continually fails...i have had 2. Buy a cheaper dehumidifier, a $4 fitting and $8 hose. Done.
T F, this unit has the exact same option built in. You can use the bucket, the drain, or the pump.
Thanks for these videos. Very helpful.
Thank you for watching them. Glad that I can be of service to everyone!
A quick way to fix this issue without having to tear apart your machine is to fill up your water tank with white vinegar and let it go through your pump system. Do it every month and you won't have any dirty build up.
Well, that’s not going to do much good. The dehumidifier won’t pump water out of the bucket (where you would be adding the vinegar). You have to dump the bucket by hand.
@@lorollinls It will after the vinegar sits in the holding tray long enough to eat away the corrosion. I use green gobbler because it's non acidic. Have never had to tear apart the machine to clean it, and I live in an area where 100% humidity is the norm throughout spring and summer.
@@apostasiaelegcho5612 I think you’re missing the point that the vinegar will never reach the area of the dehumidifier that gets clogged up if you just pour it in the collection tank. The pump doesn’t pump that water out. It collects in a tiny holding tank inside the dehumidifier that trips the pump when it gets full. You would have to take the unit apart to pour the vinegar in the tiny holding tank for it to do any good and actually get sucked through the pump.
@@lorollinls You're right, but what I mean is: using a cleaning agent prior to the pump becoming clogged will prevent the pump from ever becoming clogged in the first place, wouldn't it?
@@apostasiaelegcho5612 Yes it would in the tiny tank inside the unit, but not in the big holding tank unless you just want to clean that tank. It doesn’t magically leech its way inside all of the dehumidifier. Not sure why this is so hard to understand. You’re method will not “fix” my machine. The only way is to do what I did and make filters for it, so that it will quit picking up dust and dirt in the air.
I have 3 dehumidifiers, and not one of them as an area that collects the water an needs to be pumped. They all drip onto a tray an the tray has a hole which allows the water to drain directly into the tank/hose. No pumping of the water required.
Greg Ward, sounds like your unit doesn’t have a built in pump.
my ge dehumidifier has been working everyday for at least 15 years without any issues. mental note: steer clear of hisense.
bgregg55, also has a GE that ran great for years, but it didn’t have a built in pump, it was loud as hell, and never in a dirty environment. So, it all depends on your particular setup, air quality etc.
what was the problem to begin with?
Mine wasn't that dirty inside but it made a lot of noise when the pump started up! Maybe sucking air?
It could possibly be that the pump has ran dry too long and is on it's way out...? I'm not 100% sure without seeing it in person.
Thanks for this video! First time worked but now I think either pump or float switch is failing. I cannot find parts for this online, does anybody have any ideas?
Jason Nolan I would get the actual model numbers for the pump and or switch themselves and look those up. Otherwise it will be very difficult to locate them.
LoRollinLS yeah i tried that, no luck, thanks. I'll probably drain into a bucket and get a generic pump.
Jason Nolan definitely. If you're going to do that. You can buy a pump that you can plumb directly into instead of dealing with the bucket.
LoRollinLS oh, thats a good point. thanks alot for the vid, it was super helpful!
Hello you showing all that part but you did not show did it work?
Demary Cabrera, check out my other videos.
the 100 qt unit is different bummer.
Great video! My pump stopped working a little while ago. The unit would function normally, but since I have the pump on all the time (I never use the bucket), when it was time to discharge the water the Pump light would flash indicating something was wrong.
I disassembled the unit as you did, but had to take an extra step. I took apart the pump and cleaned it out. I was shocked at how much crap these units collect over time, and the gunk in the thin pump tubing had solidified. Luckily the pump was happy with that and it did not need replacing.
Anyways, this video helped with the process, so thanks heaps!
That sounds like a good extra step to take for piece of mind.
The white "dumbell" looking piece, that is in the slot of the white plate at 4:41. How do you tighten that back into the slot? Mine slides in and out of the slot after removing it. Is it screwed to tighten from the bottom? Thanks.
mrdizle, it literally has a nut on the top side coming out of the plate that you can tighten . It’s basically a nylon hex nut on a nylon threaded rod.
@@lorollinls thank you
@@lorollinls I had already closed it by the time you replied. What is the function of the dumbell. Is it fine in the slot, without being tightened?
Mine isn't putting water out the pump hose, only into the bucket now. So I removed the back like you did and the little tank in there was actually pretty clean, not much dirt. I push a qtip a few times into the drain hole but no dirt on it. Still no luck with the pump. How does the water get into the bucket? I might just redirect it from there to my secondary pump that pushes it out of the house.
I found mine had a broken spring in the pump, Just Emailed Hisense
The compressor on mine is not working
Chris Hernandez, oh man that sucks! I would imagine that could be a costly replacement. Unfortunately I don’t have any experience repairing the compressor on these things.
I have one just like yours how do you get back off
ruclips.net/video/Ju2fuL61JC4/видео.html
How did you remove the back cover? I've removed the screws, but the cover stubbornly refuses to budge.
Check the screws on the bottom of each side. I had missed those at the outset.
Yes, there is two screws on the bottom , one on each side , where the black and white panels meet .
Mine has been slowly getting moldy and I have been slowly getting sicker. Didn't realize what was causing me to feel so bad till it just got smelly a couple days ago. Have been pouring bleach in the water bucket, but that is only masking the smell. I have turned the unit off now. Have got to clean it! Allergic to mold. Living in our 30 foot travel trailer now while building a new home in a different town. Had a water leak in our old house that we didn't know we had til it had produced a lot of black mold and had made me VERY ill. Came home from being up here a few days and it was like a moldy towel hit me in the face when I walked into the house. Husband and son tore out all the moldy wood and replaced it.
I just got my bags and went back to the trailer when that happened, and said I won't be back in there anymore. Now I am have those same symptoms again.
We have to have the dehumidifier or the whole travel trailer will be moldy. Can't have it in here. I don't have anywhere else to go live right now!
I removed all those short screws but the cover didn't budge. What's the secret to getting it off, please. Would live to nit have to buy a new one right now if it's possible.
Thank you so much.
Ouch, I am sorry to hear all of that! Hope you feel better soon. As "JBE Consulting" said in the comments below: "For those of you having trouble getting the back off, there are 2 screws
near the bottom (one on each side) where the black and white plastic
meet. They are recessed and kind of hidden. There are plastic 'hinge
hooks" at the top of the black piece near where the handle is. I found
it easiest to pull the black back cover from the bottom and let it
'swing' out and then pull it away the top. Reverse the process to put
the cover back on.
That's all that you really have to do.
ruclips.net/video/Ju2fuL61JC4/видео.html
Lay the unit down on its face , on the bottom there is two screws , one on each side where the white and black panels come together . Then stand the unit upright , there is two plastic clips in the top of the black panel that go under the edge of the white panel . You may use a flat screwdriver, or butter knife to raise the white panel a little, to help the clips to let go . I didn't know they was there , and broke one of mine off . The clips are close to where the carrying handle is , just out from the sides of it.
I have similar model, but it has no pump. My problem is with tank float. I must be missing some linkage or something. I can't see how the float activates any switch. Bucket fills and spills in the floor.
Doug Prentice, wow that’s not good! It would be worth tearing apart just a bit and digging into. I can’t remember how my tank float switch works either off the top of my head. I would start digging further to see what you can find, these things are too expensive to just keep buying new ones every couple of years. Let me know what you find!
LoRollinLS I figured out how the switch is activated. Small hole behind the tank where the float is. Somehow I've lost the linkage parts that take the movement of the float to activate the switch. Probably me getting agrevated trying to force the tank back in last summer.
Doug Prentice, good deal. Maybe you can fix this and get her up and running again!
Thank you! This worked perfectly. I had already cleaned every inch I could get to on the inside, but would never have thought to remove that cover. I’m going to try your filter suggestion next, but my unit seems to suck up dirt and pet fur from everywhere, even near the wheels.
Hisense service was useless (“warranty ran out two weeks ago, sorry”). This is the second unit as the pump in the first one never worked. At least that was replaced (under warranty) without an issue. I think I need to send them an email with a link to this video.
So again, thank you.
Tammy D, haha thanks for the kind words, although I’m not sure how much they would care about my little repair video. Make sure to seal the whole unit up well to keep air from coming in anywhere but the intake.
Hi , can you show how to remove the back cover .
There are the obvious screws, in the back... but then there's the old hidden-screw trick: look on the SIDE, near the bottom. There's one extra screw on each side. Once you've found and removed all the screws, the back should come off.
Great vid. Thanks for sharing...I'm back in business lol
Mark Lane, glad to hear that! Thanks!
I love my garrison dehumidifier but it doesn't work. The extremes you have to go through to make the product work.
Got any extra greased lightnin’, I could sure use some. Good video, thanks
Thank you for this video! I just successfully took it apart, cleaned it, put it back together, and its working like a pro!
I have this unit as well. My issue was the shut off switch stopped working for the fill tank. Consequently when the storage tank got full it would spill over and out of the cabinet. I contacted Hisense cust svc and they told me to cut the plug off the unit and send it to them with a photocopy of the receipt and they would refund my purchase price which they did. So I still have the unit, I put a new plug on the power cable and it still works but only with the garden hose drain option. I would like to open this thing up to see if I can get the switch working again. It sounds like maybe the screen may be clogged and not allowing water to fill the tank where the switch is to allow it to work. But, I still have essentially a free unit since they refunded my money.
pull the bucket out & look at the top left, there should be a metal rod which is the float switch actuator sticking out & you should be able to push in and feel the switch spring pushing it back out. This what the float depresses to turn off the unit, mine got stuck all the way in and the unit was overflowing & pump was not working. I took the back off, 5 screws including two hidden ones on the side/bottom of the cabinet and got the float switch working again. Then cleaned the pump reservoir/float/lines & now the unit is back working like it should.
Thanks for the insight on the Hisense DH-70KP1SLE dehumidifier. Following your instructions, I found mine to have the same issue. What I found was not so much dirt as it was fungus. I cleaned it out completely and then reassembled everything leaving the back cover off and reconnecting the outlet line/hose to the unit...I plugged it in and powered it up.
Next, I diluted a gallon tub of bleach-water and using a turkey baster, I slowly filled the condensation tank through the conveniently sized opening next to the float switch. I repeated the process until the gallon of bleach-water mixture was all gone (this took some time and patience). Having done that, it seemed to clean out the pump as well as the small connector line from the bottom of the pump to the outlet fitting.
Thanks to your video, I will perform this type of scheduled/preventive maintenance annually. I have had my unit for at least 4 years and this is the first time I have gone this much in depth to clean it.
Personally, I don't think the extra filtration (as you used in the next video after two days) will be necessary since the object is to get the highest airflow (air containing moisture) and not so much clean air. As I mentioned earlier, fungus growing in the tank and through the pump system was more of an initial cause of the issue.
My dehumidifier is located in a crawlspace with about a foot of overhead clearance near my heat-pump air handler in mid Georgia. Output from pump occurs every 2.5 minutes after the cleaning. On next and all future annual maintenance cycles, I think I will replace 9mm outlet hose and short hose from bottom of the pump to outlet fitting.
Hope this helps someone.
John, thanks for the kinds words and comment! I have already proven, as you will see in some of my recent videos, that the extra filtration has done wonders for the unit. My added filters actually flow air very well. These are what is keeping this unit clean for 6 months now where I only got about 2-3 months without the filters. This unit HAS NO FILTERS on it from the factory, they are pieces of screen, which do absolute JACK to filter air.
Thanks for the reply. I was getting 2-3 months also before cleaning. I will let you know in 1 year how the unit with "stock" filters performed if in fact it can make it that long (fingers crossed). If it does require re-cleaning prior to one year I will let you know about that also. I would not have attempted to troubleshoot this issue had you not
posted the video. At best, I probably would have tossed it and purchased a new one. Thanks for saving me some bucks and keep venturing.
John, please pick up some well breathing hepa filter material and tape it to the side of your unit like I did at the very least. This is CHEAP AND EASY!!!! It will save you from having to rip this thing apart again for a very long time. Your unit is in a crawl space with lots of dirty air moving nearby because of the heat pump, it will get dirty again inside in no time. Just trying to save you some heartache. 😉 Good luck my friend.
Thanks for the advice. However, I am in "experimental" mode for this last "nuclear" cleaning cycle. I am too curious to know what the stock unit can do and how long it can do it in a fairly harsh environment. Besides, it didn't take that long to disassemble, clean, and reassemble. Maybe I do need a lot of luck to make it a year "hands-off" but for me it is just an experiment.
LoRollinLS so where did you get your extra hepa filters from?
I've had this unit for about 2 years and just had my first major issue - my pump also stopped working and was filling up the basin at the bottom. When I went to check on it, the clear plastic hose that came with the unit was totally "swiss cheesed"/decomposed/disintegrated. It honestly looked like a pack of rats had chewed it up, but after further inspection it appears that the plastic was decomposed by the water being pumped out. To put it another way, the water that was being drained was eating away at the plastic tubing. After watching a few videos I'm starting to get nervous as to the mold/fungus situation that is almost assuredly growing underneath the hood of this thing.
One question I do have - and I'm surprised no one else has asked it - does the drain hook up on the SIDE of the unit work with the pump? This looks like a garden hose would screw into it, and in fact when I went back to Lowes to see about replacing the clear tube, I was instead told to purchase item #296668 (Model #7507100). I'm thinking that this "solution" is not really what I want - the pump is taken out of this equation and instead the water removal relies on gravity (I think).
Anyway...sorry for the run-on post. I'm gonna turn this thing on tonight with this black garden hose coming out the side and see what happens. Will have to check the warranty status as well. I'd much rather replace the unit than have to deal with taking it apart - assuming the replacement is free!
Thank you again for posting these videos - please please PLEASE keep us up to date on any issues or problems this Hisense unit gives you now that you've got 'er working again. You've gain a subscriber and I look forward to any updates you may have :)
Alex W, thanks for the kind words. You are correct in that the Garden hose hook up on the side of the unit is for gravity draining. It does not work with the pump. I haven’t been running mine as much lately because the humidity has been rather low where I live, but with summer approaching it will be time to start turning it on again soon and I will try to do another update. Thanks for watching and thanks for subscribing!
Just wanted to give you a quick update, I ended up finding the correct sized clear tube and hooked it up to the drain connector, and then plugged that into the machine. Immediately the pump kicked on and water slowly creeped through the drain down into my sub pump. But, 2 days later I noticed the humidity in the basement was over 60, so I went down and low and behold the pump stopped working again. So I went online and found out that I purchased the item June 5th, meaning I've got about 3 weeks before it runs out. Going to give hisense a call tmrw to see about getting this repaired/replaced. I have absolutely no interest in taking it apart if I can just get a replacement/repair via Hisense. But if that falls through I'll be going your route. Will keep you updated and thanks again for the vids!
I understand, but if you will watch the follow up videos to this, you will notice that having it replaced one time won't fix the problem forever. The problem lies in the unit not having proper filtration. In my opinion, it would be much quicker to take this thing apart, clean it, and add some filtration all at the same time to prevent/prolong this from happening again. Good Luck and thanks for the update!
Thanks for the info - I was hoping that they would send me a different model (most likely refurbished), but at least it would be newer and hopefully last more than 2 years! Or if I was feeling REALLLLLY lucky, maybe they'd tell me to take a picture of my unit with the power cord cut with the serial # visible, and then cut me a check for the original MSRP that I paid 23 months ago. If they do send the same model back, I'll have to look into purchasing a third party warranty to cover it.
Just curious, do you know which of the scenarios I described above is most likely to occur? I have yet to call - stupid, I know. I've wasted more time emptying that damn bucket than I would have spent on the phone/exchanging emails/driving to UPS, etc Usually empty is about 4x a day and that's being lax. If I emptied it within 10 minutes of the tank filling I would have to empty it at least 10x a day. Either way, I've blocked off a section of day tomorrow to getting the warranty honored with Hisense. Any BS and I'm driving to my local Lwoes and telling them to replace it. Thank god for electronic receipts - otherwise I never would have remembered the date/amount/etc.
Look forward to your response and I will update again hopefully within a week!
Alex W, I have no idea what’s more likely to happen. I have only tried to repair mine because that’s just my nature. I had also read some warranty horror stories about Hisense online so I tried to skip it at all costs. Good luck my friend!