How to Factory Reset a Mac Computer

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  • Опубликовано: 6 сен 2024
  • There’s a few things you need to do before selling your mac
    First backup any of the data you want to keep.
    If you are getting a new mac computer you can use Time Machine on a separate hard drive.
    If you aren’t getting a new mac then I suggest backing up your files by copying them to an external hard drive. Because if you try and go the Apple Time Machine route, you won’t be able to access them as easily. But putting them on a Hard Drive you’ll be able to plug it into any computer and retrieve your files.
    Once you’ve copied all your files over that you want to keep you’ll want to deauthorize your computer.
    To do this go to iTunes - Store - Deauthorize This Computer
    Then enter your Apple ID & Password and click Deauthorize
    After you’ve done that it’s time to erase the hard drive and reinstall the OS.
    Now it’s time to restart the computer.
    At this point you have 2 options. When you restart you’ll need to hold certain keys down on your computer.
    Holding down "Command - R” during startup Will allow you to restore your current OS
    Your mac creates a reinstaller on your hard drive to restore your current OS. If you choose that option then any future installation of your OS will require you to enter your Apple ID and password. This is not helpful at all if you are planning on selling your computer.
    The second option requires an internet connection
    Holding down “Command Option R” which brings you into Apple’s Internet Recovery Mode
    This option will reset your computer to the original Mac OS that the computer shipped with, without any connection to your Apple ID. If you are selling your computer then choose this option.
    Make sure your computer ethernet cable is plugged in or you have a Wifi connection if you have a MacBook Air
    Once you are in the recovery mode you can erase your hard drive and reinstall.
    Click on Disk Utility and then select your hard drive. Then select the erase tab and it should be on format Mac OS Extended Journaled
    You can leave the Name whatever the default is.
    Then click security options
    It’s important to point out that you can choose the level of hard drive erasing you want to do. From a simple yet unsecured basic erase which I don’t recommend all the way to a Hilary Clinton Lois Lerner Wipe down that will make your hard drive cleaner than a fat man’s eatin’ hand.
    It’s also worth pointing out that if you have a SSD or solid state drive or even a fusion hybrid hard drive, your data won’t be completely erased no matter which setting you choose. At least at the time that I made this video that is the case. So if you have one of those drives and you have sensitive information you don’t want potentially accessed by naredowells, then consider removing the hard drive entirely before selling. Personally I wouldn’t worry too much about it, but I just wanted to let you know your options.
    So with whatever option you’ve chosen then click erase.
    Depending on your choice this may take a while, it should give you a progress bar and estimated time frame.
    OK, now that we’ve erased the hard drive just go back and select Reinstall OSX. and start the process.
    Once it’s done installing the next time the computer is launched it will enter setup mode for the new owner.

Комментарии • 157

  • @kiltedjohn1000
    @kiltedjohn1000 8 лет назад +55

    apple make it all so difficult with anything

  • @lanceharding7375
    @lanceharding7375 7 лет назад +2

    This was really helpful and your pace was perfect for a non computer person...I learnt from it as well 😎👌 thanks

  • @tatianar.421
    @tatianar.421 3 года назад

    Wow thank you so much, the process took me like 24 hours but these are flawless instructions

  • @evanicol1571
    @evanicol1571 8 лет назад

    This is the best explanation I've seen on RUclips

  • @darrinharville1714
    @darrinharville1714 8 лет назад

    thank you so much for actually putting the camera in front to where we can see everything I ran into a lot of ppl that the camera is on the side..

  • @RhythmandTrophy
    @RhythmandTrophy 4 года назад

    i accidentally deleted my keyboard software and I use a Bluetooth keyboard. I was wondering if the factory reset resets the keyboard software and allows it the normal keyboard built into the computer. If it doesn't will my Bluetooth keyboard connect and allow me to log in?

  • @mirandamalichky6883
    @mirandamalichky6883 8 лет назад +6

    Can I do option 2 with a wifi internet connection, or does it have to be plugged in?

  • @nap41123
    @nap41123 2 года назад

    Great video.
    I have a iMac and it’s a production computer. When I turn it on it goes straight to the OS X Utilities screen.
    Is there anyway you can please help me ?
    Or anyone who knows how to bypass that or fix it.
    Thank you 🙏🏼

  • @ErikvonBartheld
    @ErikvonBartheld 8 лет назад +3

    Great video - adding Hillary references... priceless.

  • @Toby-fs5fo
    @Toby-fs5fo 5 лет назад +6

    my ios said This item is temporarily unavailable. Please try again later

  • @Honesty4yoass
    @Honesty4yoass 5 лет назад

    The only requirement to follow the steps on this video is, you can’t be a moron lol Thank you! This was the easiest step by step video EVER, and definitely did the job for me! Also, LOL @ the Hilary comment. Priceless 😂

  • @alexcalde4422
    @alexcalde4422 6 лет назад +2

    i dont see the hard recovery...do you help me? thanks

  • @urielargueta
    @urielargueta 8 лет назад +25

    LMFAO @the hillary clinton part. I died of laughter

  • @bsquared1512
    @bsquared1512 2 года назад

    Mine was a little different probably cuz I have an older Mac 🖥 but i think it worked. Selling mine

  • @muhammadfauji2596
    @muhammadfauji2596 7 лет назад +2

    Friend plzzzzzzz help,me someone !!!AFTER I CLICK INSTALL ONE NOTICE POP UPS WHICH SAYS". THE ITEM IS TEMPORARILY UNAVAILABLE TRY AGAIN"" plzzz say what to do some one help

  • @jamesmccown2024
    @jamesmccown2024 5 лет назад +1

    So what would be the Donald Trump Security setting, wiseguy? Just walking away and hoping someone else would do it?

  • @codsuper8737
    @codsuper8737 8 лет назад +5

    RIP Hilary

  • @rcwestgate4236
    @rcwestgate4236 8 лет назад

    Your a lot more coherent then the others I've tried to gather this resting info.Thank you !!! But, how do you get an APPLE ID ???

  • @susandauphinais3681
    @susandauphinais3681 3 года назад

    I bought mine used and they did not delete their apple password and I can't get it to reset my mac apple.

  • @TVSTGProductions
    @TVSTGProductions 4 года назад

    Anyone please HELP: the original macOS (Mavericks) won’t come up. It’s only allowing me to install Catalina again. (And I followed all the steps exactly). How can I downgrade this macOS?

  • @jonskinner9812
    @jonskinner9812 8 лет назад +6

    I can't access recovery mode at all. When I hold command-r or cmd-opt-r it just continues on to boot normally to the desktop? Can anyone help?

    • @plankton2687
      @plankton2687 8 лет назад +3

      ik its so fucking stupid and no one will reply.

    • @harsipurewal
      @harsipurewal 6 лет назад

      MiniVlogs did you fix it?

    • @samwitwicky9042
      @samwitwicky9042 5 лет назад

      Im actually having this same problem rn

  • @wahibamakhon3093
    @wahibamakhon3093 4 года назад

    Hello sir i can not find the field so i'ts not present on the utility disks

  • @anyone5695
    @anyone5695 7 лет назад

    thanks for your Vedio u show as.. but one thing I cannot fixed please brother HELP ME ...
    when I do like you show how to do AND YES I did like this but my Mac keep saying Sorry try later when I give my Apple id and password...
    Please how to fixed that plz help me thanks...?

  • @shinymetalbracket
    @shinymetalbracket 8 лет назад +1

    Thanks man big help! Love the Hillary drops.

  • @rcary
    @rcary 5 лет назад

    You need apple software disk after the wipe?? I have a mini Mac with no OS disk at all other than what's on it presently.

  • @joaopauloschinetzlerrocha7588
    @joaopauloschinetzlerrocha7588 6 лет назад

    During the hard drive cleanup the screen went black, and it has been like this for a while. Could you tell how long it would take for the whole cleanup process? I selected the third level of security

  • @hieristom1
    @hieristom1 7 лет назад +1

    That sound when I did command R I almost Fell of my chair holy cow

    • @Mckennen
      @Mckennen 4 года назад

      I did the same thing

  • @mrsmanav2344
    @mrsmanav2344 6 лет назад

    Hey can u please help me.. as i got stucked while reinstalling my macbookair.. so after the installation gets complete system restarts by its own but m nt getting that select the country page .However, its showing the utilities page again.. tried almosr 5 times

  • @PrecisionWrittens
    @PrecisionWrittens 8 лет назад

    I'm trying to get my mac back to the OS it came with bc after i upgraded to Mavericks it messed up a bunch of things. So to do that would i do the Option 2, erase everything, then do the "reinstall OS X"?

  • @doomer37
    @doomer37 7 лет назад

    I own an older Mac that does not have internet recovery. I am trying to do a fresh install of 10.7 but this is a pre-owned Mac so I never purchased 10.7 with my Apple ID. How can I reinstall the OS?

  • @kenkloiber2989
    @kenkloiber2989 4 года назад

    I work at goodwill and got an apple IMac model A1225.for a new business use.your video says in iTunes to enter user name etc. I think I have user name but no password. The comp. Is open I have been trashing most files but don't want to mess it up.any advice is most appreciated.

    • @joycewills2480
      @joycewills2480 4 года назад

      Contact *Ackertools* on îñstãgrãm he is the best he unlock my MacBook pro successfully

  • @volgalgzkaradagoglu
    @volgalgzkaradagoglu 4 года назад

    Does FileVault prevents factory reset?

  • @acafellablue
    @acafellablue 8 лет назад

    HBT, thanks for your video. I was wondering, my mac osx 10.6.8. is getting old. it is 3/4 full. I was wondering, if i have everything backed up on a Time Machine and i erase my Mac, will it run smoother. What are the advantages, disadvantages in doing this. Thanks.

  • @officialfiteuropean
    @officialfiteuropean 6 лет назад

    I’m trying to factory reset on my iMac 2008 running Yosemite but it brings me back to enter my password for getting into my computer. What can I do?

  • @wearethemcnairs9378
    @wearethemcnairs9378 4 года назад

    Command and R is not working. What can I do ?

  • @michigal4034
    @michigal4034 7 лет назад

    I have a MacBook Pro with 10.6.8 and want to wipe and reinstall back to factory. Problem is I have been working on this all day and holding the Command-R keys does nothing, it takes me to the desktop everytime. HELP! PLEASE!

  • @BrianAuer
    @BrianAuer 8 лет назад

    Hi, Thanks for the video. I have a few questions you might have answers for. Are you familiar with Avid? I installed drivers for Pro Tools and my Elevenrack. Now my Mac won't restart or shut down. I am contemplating using this method to remove the drivers. Will that work? And what if it won't restart wile I am holding down the keys? Also, The OS is on the mac right? I don't have to install it from an external? Also, the internet connection can be wireless? Any advice would be appreciated. Thanks for reading.

    • @TheGmunro1991
      @TheGmunro1991 7 лет назад

      I had start up and shutdown problems after installing a program called "Audulus", a modular synth program and what fixed it was an update, not sure if this helps but before anything, make sure you backup your harddrives current state just in case

  • @teapun3524
    @teapun3524 3 года назад

    What if you don't know the authorization password?

  • @kusalfuyal1337
    @kusalfuyal1337 6 лет назад

    hey plz say me how to get back after that i have been blocked in reset screen!!!!

  • @yangyang5304
    @yangyang5304 8 лет назад

    hello,why i key in apple id,and install ,they show out the item temporarily unavailable???so is what hapend

  • @ingridinge
    @ingridinge 7 лет назад

    er is iets mis gegaan ik wil opnieuw instellen hoef geen back ups maar krijg nu een knipperend ?

  • @postmanpad5236
    @postmanpad5236 8 лет назад

    Hey I'm trying reset it and there is a lock coming up and needing a password, Plz help

  • @AliciaHostetler
    @AliciaHostetler 8 лет назад +12

    Hillary Clinton reference = priceless XD

  • @cocoaelk9683
    @cocoaelk9683 6 лет назад

    Im using a dell keyboard on my mac how can i do the command r

  • @masterbrightali
    @masterbrightali 6 лет назад

    Does the installation of the OS required an internet connection???

  • @shanusoni5673
    @shanusoni5673 7 лет назад

    when i use this process now it is showing 4403f error....please help me..what can i do now

  • @jbt5355
    @jbt5355 8 лет назад

    When I do this, do I have to re-install Windows essentials such as PowerPoint and word. If so how would I do this? Thanks, all help is appreciated :D

  • @antonedubify
    @antonedubify 6 лет назад +9

    "Hillary Clinton level wipe down" LOVE IT!!!

  • @Quadraderm2000
    @Quadraderm2000 6 лет назад

    I only have a windows keyboard and I want only to bring the device back to factory settings for a new owner

  • @bennett_walters221
    @bennett_walters221 8 лет назад

    Hey, I did every step but it just said it failed then i had to try again later.

  • @c.a.g.3130
    @c.a.g.3130 8 лет назад +4

    Rats. Wish I had seen your video BEFORE I erased my entire hard drive INCLUDING the recovery partition, because I kept getting the "Temporarily Unavailable" dialog every time I tried to reinstall OS X (it kept trying to match up the 'original' Apple ID with the computer and mine wasn't it). Not one single other source, including Apple, informed me of the option to, in addition to the Command + R keys, hold down Option so I wouldn't NEED my Apple ID. Oh, well. Now it's retail disk install time (even the gray install disk I had doesn't work because the gray disks are specific only to the computer they came with). Once burned, twice wise.

    • @SunCraftGaming
      @SunCraftGaming 8 лет назад

      did you get it fixed?! i did the same

    • @c.a.g.3130
      @c.a.g.3130 8 лет назад

      Bought the retail version on eBay.

    • @lorenzoaloe8681
      @lorenzoaloe8681 8 лет назад +1

      I did the same thing someone HELP ME!!!

    • @nimalannimal
      @nimalannimal 7 лет назад

      I forgot my MacBook pro password how reset pls replay

  • @iamkingronny
    @iamkingronny 6 лет назад

    It says this item is temporarily unavailabe when i click install Os and then agrer and then macintosh and then i do my applr id and it says that

  • @abduljabbar6231
    @abduljabbar6231 8 лет назад

    very good thanks man. The video worked for me

  • @katiejarvis9685
    @katiejarvis9685 8 лет назад

    when I try to install it says 'an error occurred while preparing the installation. Try running this application again.' I don't know what to do? any ideas?

  • @sylart1
    @sylart1 5 лет назад

    Great tutorial, thanks

  • @jennyluqueno
    @jennyluqueno 8 лет назад

    Hi I need your help please... When it asks me for my Apple ID and password and I type it in it then says to try again later? What can I do?

  • @Kidmoonzvcorta
    @Kidmoonzvcorta 8 лет назад +1

    Why does it keep saying temporarily unavailable???

  • @martintaylor9962
    @martintaylor9962 6 лет назад

    I don't have an option key on my macbook...

  • @TheGordRand
    @TheGordRand 5 лет назад

    Super helpful. thanks.

  • @spikely5350
    @spikely5350 7 лет назад

    wtf now i am stuck on the grey apple logo screen should i turn it off or wait

  • @flaviosteinbacher5995
    @flaviosteinbacher5995 5 лет назад

    Thx Bro, it really helped me

  • @michaeledwards1821
    @michaeledwards1821 8 лет назад +5

    Ok. I've tried everything, my iMac will not reset. I bought it used

  • @nap41123
    @nap41123 2 года назад

    How do I recover my Apple ID?

  • @mitchell9041
    @mitchell9041 8 лет назад

    I have like an 06 IMac and it's not working

  • @jossetteb.johnson
    @jossetteb.johnson 5 лет назад

    Thank you it works for me 🤗

  • @richarddickson5336
    @richarddickson5336 8 лет назад

    Mac became completely unusable. Could even recovery from time machine. Not great but at least I have a working Mac again. Thanks.

  • @miab7613
    @miab7613 7 лет назад

    How do I do this without a mac keyboard

  • @o751106
    @o751106 7 лет назад

    Why couldn’t you just sign out of iCloud, iTunes, messenger, applications, deauthorize, etc.

  • @shh.grey1
    @shh.grey1 7 лет назад +1

    My MAC says that "this item is temporarily unavailable"

    • @ricanboidev9199
      @ricanboidev9199 7 лет назад

      Spectre76 Official same

    • @austingarlan
      @austingarlan 7 лет назад

      LaCartel Filmz nope you have the owner Apple ID also the first allowed t that was enter it will not save on the computer

  • @joeryc.819
    @joeryc.819 7 лет назад

    it keeps booting to my os presssing command + s

  • @skylarex307
    @skylarex307 5 лет назад

    My start up disk doesnt pop up

  • @tomcatt9875
    @tomcatt9875 8 лет назад

    great job !

  • @vortualy1165
    @vortualy1165 8 лет назад

    when reseting my mac my apple id doesnt work
    help

  • @andrewdupuis1151
    @andrewdupuis1151 8 лет назад

    I Am using windows hp keyboard I cant get it to work . I have macos 10.3.8 installed

  • @mehrabkhowja6406
    @mehrabkhowja6406 8 лет назад

    my mac is stuck at loading installation information

  • @Wonderful75
    @Wonderful75 8 лет назад

    how to unloch hard disc?

  • @YoshiIsCool1
    @YoshiIsCool1 6 лет назад

    Thanks Alot Bro

  • @LoveIsMyWeapon606
    @LoveIsMyWeapon606 9 лет назад

    Awesome thanks!!!

  • @charleshartwick3909
    @charleshartwick3909 7 лет назад

    It does not work on my computer

  • @bluespearo6799
    @bluespearo6799 8 лет назад

    Can you please help me it says this item is temp unavailable

  • @nicholassaples8192
    @nicholassaples8192 7 лет назад +7

    You need to slow down explain slower, don't assume the listener already knows what you might know. That's the biggest mistake techs do. Assume the audience knows nothing and explain slowly every step , step by step

    • @Honesty4yoass
      @Honesty4yoass 5 лет назад +2

      Yeah, definitely called “Pausing.” This was the EASIEST video to follow. I’m not a computer tech, by any means, and this video just talked me through the process of erasing a computer that I’m selling. Basically, the only requirement for this video is, you can’t be a moron lol

  • @N64Joey
    @N64Joey 8 лет назад +1

    my mac is from 2002 will this work?!?

  • @ahmedsalimaboubacar6207
    @ahmedsalimaboubacar6207 6 лет назад

    i try to That's the biggest mistake techs do. Assume the audience knows nothing and explain slowly every step , step by step

  • @noibat1325
    @noibat1325 3 года назад

    tystys terry

  • @dabistudio_japan
    @dabistudio_japan 8 лет назад +10

    I choose the Hillary security!

  • @khaledkamel
    @khaledkamel 6 лет назад

    I received this item is temporary unavailable

    • @starman9458
      @starman9458 6 лет назад

      khaled kamel I get that to on my Mac and it’s a late 2006 model

  • @brethaith4917
    @brethaith4917 7 лет назад

    how to reboot my macbook pro

  • @seann666
    @seann666 9 лет назад

    Hey my Mac has been resetting for 5 hours what do I do

    • @HillBrosTech
      @HillBrosTech  9 лет назад

      +Plural Hydra It could very easily be bad ram. Take out a chip if you can and see if it still restarts. If it does, swap out the other and try it again.

    • @ECxTheMaster
      @ECxTheMaster 8 лет назад +2

      +HBT hey, I keep trying to do the commands, but it's not working, do I have to be using a mac keyboard?

    • @rubenlopes5629
      @rubenlopes5629 7 лет назад

      ECxTheMaster i have the same problem, did you figure it out?

  • @advancedglitches8829
    @advancedglitches8829 8 лет назад

    this doesn't work for me

  • @danglinfury3640
    @danglinfury3640 6 лет назад

    Hillary for pison!

  • @MaloneysDigest
    @MaloneysDigest 8 лет назад +3

    Hilary Clinton wipe down! :)

  • @aaroncullen4614
    @aaroncullen4614 7 лет назад

    how to reset it when you dont have a fucking comman r button.....!

  • @joestory1
    @joestory1 8 лет назад

    HILLARY wipe down HAHAHAH !!!!

  • @aniket9048
    @aniket9048 7 лет назад

    my mac installation has been stopped in loading installation Information

  • @FlacoHD
    @FlacoHD 7 лет назад +4

    Help command r Dosent work it just restarts

    • @alexisferrar559
      @alexisferrar559 7 лет назад +1

      yeah I am also having this issue

    • @kingofpersia521
      @kingofpersia521 7 лет назад +1

      Alex Garcia im having the same problem what should i do ?

    • @YoshiIsCool1
      @YoshiIsCool1 7 лет назад

      Alex Garcia that what happens mine to

    • @Theyluvv_mimi
      @Theyluvv_mimi 7 лет назад

      Alex Garcia I know right

    • @amfl1992
      @amfl1992 7 лет назад

      I can't get the command r to work 😫 !!!

  • @adilenecabezas7144
    @adilenecabezas7144 8 лет назад +1

    After I get to the installing part and it ask me to put my Apple ID I do so but it just says this item is temporary unavailable try again what do I do? Please help?

    • @Vatrah
      @Vatrah 6 лет назад

      Happening to me now... have you ever figured anything out?