Questions to NEVER answer on a car lot - Car Buying Tips
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- Опубликовано: 14 май 2024
- Buying A Car Doesn't Have To Suck™️
Car buying tips from an ACTUAL car salesman. In this video, I share with what questions to never answer on A CAR LOT. There is a proper time to answer these questions and I teach you when that appropriate time is in this video too.
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#Chevrolet #Louisville Former car salesman love to tell you how to actually buy a car. Truth is they probably weren't very good at selling so they try to teach. Those who can't do, teach!
You can now find me at my own dealership in southern Indiana. My wife and I started Mike’s Car Store Located in Georgetown, In. Where Buying a Car Doesn’t Have to Suck™
We specialize in Late model Used cars for all types of buyers. If you have challenged credit we can definitely help you and ensure you don’t get scammed or pay too much. If you are a cash buyer or have excellent credit we will be glad to help you as well.
We are also specializing in our new Car Grabber service. If you are looking for a late model car and don’t want to contact a bunch of dealerships just to have them show you cars you didn’t ask for. We got you. Just head over to mikescarstore.com and tell us what you are looking for and we will get it for you. 
Авто/Мото
I can help you save thousands of dollars on your next car purchase with my Auto Car Buying System. AutoCarBuying101.com Sign up for my next webinar and I will show you how to do it. (This is NOT stuff I share publicly)
B.S,.. C'mon!! I'm sure you'll share your info. with anyone, anywhere, if you're making a buck off of it. You're just as bad as any other shady used car salesman is.
😂😂😂 what a corn this Chevy guy is
@@derekb4616 what type of car sales oars you the one that’s In the video and he offended you ?????
@@derekb4616 🧂 🤡
Somebody's feewings got hurt. So what if hes making a buck. Freedome of speech marshmellow. It will be ok
I had a car salesman once tell me that he had someone else coming in the very next day for a car that I had shown interest in. He said he had promised it to this other person but if I wanted to do the paperwork today he was willing. This was to push me to hurry up and buy it I'm sure. I simply stood up and said well thank you but gosh I definitely wouldn't want to stand in between you and a sale. That buyer will be really bummed out if he doesn't have the car you promised him in the morning. If I continued with the sale I would make you a liar. I can't do that. You have a good day and left the office.
He was stumbling over himself running behind me trying to get me to come back in. I drove by that lot almost daily and it set there for a good 6 months. I don't appreciate being patronized or lied to.
When a car dealer does that I walk away and never come back ever...
I would have tell him that since he lied to the other customer how can I trust anything you will tell me.
Who says he was lying to you. As always, the public looking for ways to bash car salesman. What if the customer came by and the car was too expensive? Or they found something better? Idiot.
Haha ha ha ha ha ha 😂🐱😂🐱
😂😂❤❤❤❤ I will keep this in mind if they pull that on me
"I refuse to answer any questions without a lawyer present."
Well the lawyer will charge you even more to grant you his presence
@@keytothegate68 you missed the joke
😅
😂😂😂😂
I plead da fif.
as a former car salesman, we were trained to never ask about price until the customer has gone through the demonstration and test drive and is back in the dealership ready for negotiation. This practice definitely comes from salesmen looking to con their way to a sale. It is sad that a lot of dealerships are starting to go this route because of the market at the moment.
"AT THE MOMENT?!" Guy. That tactic has been around since the beginning of car sales, horse sales, buggy sales.
@@charityclark7910 Guy. I'm aware that it's been around forever. I'm saying that a lot of dealerships as a whole are adopting this way of selling because of the ridiculous prices. We would literally have staff meetings where they would tell us to do exactly what Chevy Dude is portraying in the video.
The last time I went to a car lot, that's what they did. Loved the ride, had good mileage, etc. I walked away because 1)I told them I didn't have my down payment with me, and they offered to drive me to the bank right then to get it, and 2) they couldn't give me a printout of the financing because their system was "proprietary."
They tried to get me to pay $18k for a vehicle they had priced at $11k
They always say I'll have my finance manager discuss numbers. 😆
It's true though they have no clue about actual numbers except the MSRP and upcharges. This is where it gets tricky.
Same. I didn’t talk numbers until they were sat down at my desk. Test drive and look around are for questions about the car and what the customer is looking for.
Walking into the dealership with a loan already done with my credit union is the best thing I’ve ever done. You have to be strong with the finance guys and not let them talk you into their financing. Don’t give them your social up front, even if they *promise* they won’t pull your credit.
Well I fucked that up, I gave them that when I wanted to reserve a car
True. They will run your credit, through several banks, and it will drop your score.
I just financed my first new car ever about a year ago. And this is something I wish I knew. I was planning to order mine to spec from the factory and they ran my credit through SEVERAL banks and took my credit from around 720 down to 650 something and told me my credit wasn't good enough to apply for the special financing through the factory.
@@jrr7031not true. There is a 15 day grace period when applying for loans for a similar thing, such as either an auto loan or home loan, as it's considered "shopping around"
Another reason to get approved through your bank or credit union is you can see if they will beat it. When I bought my motorcycle I was approved but I ended up using the dealership because they ended up giving me a better deal.
My favorite response to “how much would you like your monthly payment to be” is “It doesn’t matter, I negotiate based on sale price, not payment” that ALWAYS throws them off their game.
You must have come across some pretty rookie salesman then 😂
@@christianbenoit9643 this ^ 😂
Or do the math before hand and tell them exactly what the payment should be
I always reply with $0
And follow up with hard to figure out a payment until I know the cost of the vehicle.
I always say about 5. When they ask 500?, I say no 5 thousand. If you ask stupid questions I’m going to give you stupid answers
what brings you into the carlot today? I was looking to buy a new refrigerator.
That is funny. . A refrigerator
We met our current car salesman four years ago when we went into the dealership to buy a battery at the parts counter. We have bought two new cars through him.
Great take a look at our scion model B over here!
That comment is hilarious I loved it. I think I'll try that line next time I'm looking at a car? .🚘🚗🚖🚕🚚🚙🚌 lol
Omg lmaooooo 😂😂
I really wish salesmen would respect when you tell them you're just looking. My husband and I were looking at new trucks to get an idea of cost, told the guy that's all we wanted to do and ended up sitting at his desk while the finance manager kept going back and forth to give us numbers we didn't want and couldn't afford. It was so unpleasant I don't ever want to go back to that particular location.
Well that's because you listened to this guy and didn't answer actual qualifying questions. 🙄
@kingstonkennedy7766 and you would know that how?
1. Saw this video AFTER we went to the dealership
2. We told them as soon as someone approached us, "We are NOT buying anything. Just want to look at trucks and find out prices"
3. Repeatedly told them, we are NOT BUYING. Unless you can somehow give us a truck for $200 a month that's brand new, we're not interested (obviously they can't do that)
4. They continued to try to pressure us into a $600-$800 car note and convince us it would be a good idea. No matter how many times we said we weren't buying and had exactly $0.00 to put down.
So how were we not clear in any capacity?
About 15 years ago I just started doing the entire process online. You have what I want, this is what I'll pay, yes or no. Haven't had to bother with talking to anyone wasting my precious time and I've been in and out of the dealer in under 45 minutes every time.
Exactly.
Where do you shop online?
Car max
3 rules
1.) Know EXACTLY what you want to buy
2.) Have an absolute maximum (kept secretly in your mind) that you can FINANCIALLY AFFORD
3.) Dont be afraid to walk away from deal you dont like
Also, try and find the newest and or dumbest car salesman on the lot
Mazda 3 Hatchback Select package.
@@dale3083 hahahaha
If you are going to pay cash, do not disclose that until the price is agreed on.
Wait... how do I know exactly what I want to buy before even sitting in a vehicle or test driving it?
Chevy Dude shows us how he and his wife role play.
Lmao 😂
I find the role play strangely compelling.
😂😂😂
Imagine they puts the peddle to the metal 😂🤣
Have you seen their hub account?
Years ago I walked into a dealership and picked out the youngest salesperson there. Went up to him and told him I was buying a car today if my price was met. Did my research ahead of time and we were both happy that day. BUT that was way before this crazy market.
That was a great story
This crazy market is simply causing people with cars to hang on to them longer and those without memorizing bus routes. Until the dealership middle man model goes away this won't get any better.
I’ve been going to one car dealership for the last 12 years. He shows me the purchase slip and lets me know what I will be paying based on paperwork we fill out at the end. It’s never more than a $400 profit. He goes to the end of the earth not to be a shister. I’ve purchased 3 vehicles from him for various needs. A+
There's a poster at my gun club that reads "My worst fear is that I will die and my wife will sell all my guns for what I told her I paid for them."
Same with guitars.🎸
I have told my wife to not sell any of my guitars without first speaking to a couple of my guitar playing friends.
There again... :D
😂😂😂
Went to buy my VERY first car myself. I had a good amount ready to be put down and had two other dealerships that I was going to check out. Showed the salesman and everything. I honestly didn't like the color of the car and the interior but I LOVED the ride. They even offered to change the seating color so I would buy it. It was originally 23,000$ on sale for 21,500. I offered to buy it for $19,500 out the door. They said no. My husband and I walked out to my vehicle to leave and the salesman RAN to my vehicle and said he would sell it for $19,500. Always have a backup plan and be firm.
If it’s a used vehicle I respect this approach. But if it was brand new, that dealership lost a lot of money 😂
@@Ayyooitsdustaan they don’t really make any arbitration on new car sales, they make big money when they hit quotas
I've bought two cars with salesmen running across the lot to catch me before I left. When I get ready to buy, I know exactly what I want and what options. Once I find one in my price range, I visit that dealer to buy it. If they try to stiff me or the deal just isn't working, I leave and go back to searching for a car. You just have to be firm and stand your ground.
I'd have said, "too late man. How bout 18k?" Just to see what they do.
Ha do that now and enjoy driving away and not finding another one. Good video though!
I LOVE car shopping and doing a deal. It often takes me three to five visits to the dealer. I NEVER buy on the first visit; I ALWAYS walk out politely at least one time. I ALWAYS offer a price for which I am prepared to accept. I often fail to make the deal I like on a particular vehicle. Don't fall in love with any rolling money pit before getting a price that you are willing to pay.
Always be prepared to walk away from a deal. No matter how many times they say they are "losing money", they always make a profit.
“Let me help you not get ripped off. Buy this corvette for $120K”
It's only 60k corvette it's not 100k$ you are a fool to pay more seriously
hahahahaahhaaahhaahaahahaaaaaahhahahahaahhaaahhaahaahahaaaaaahhahahahaahhaaahhaahaahahaaaaaahhahahahaahhaaahhaahaahahaaaaaahhahahahaahhaaahhaahaahahaaaaaahhahahahaahhaaahhaahaahahaaaaaahhahahahaahhaaahhaahaahahaaaaaahhahahahaahhaaahhaahaahahaaaaaahhahahahaahhaaahhaahaahahaaaaaahhahahahaahhaaahhaahaahahaaaaaahhahahahaahhaaahhaahaahahaaaaaahhahahahaahhaaahhaahaahahaaaaaah
Always be prepared to walk away. When the fast talk starts, I start heading for the exit.
Exactly! Last time I purchased a car, in 2012, I was sitting down "negotiating" the price & was told something I didn't like. I quickly told them I appreciated their time but I wasn't willing to pay over a specific amount. Said have a good day & I walked away. The door didn't even have time to close before the sales man was outside telling me they would agree to the price & asked me to come back in, which I did. But not 10 minutes later they were trying to makeup the price difference by hiding it in a "prep fee" and something else I've never heard of.
I told them I would never be back on their lot. The next day I found a much better deal at a different lot across town. 😊
I have gotten up to walk, they are usually shocked, and they always stop me before I hit the door.
I had one foot out of my car door and before I could get out I heard "hey my name's Johnny Paycheck what brings you in?" I said "nothing" and put my foot back in my car and left.
Lol
@@stephensmith6790 LMFAOOO
When I bought my car, the dealership only had two guys working there, the dealer and his brother.
I walked into the dealership, the dealer was just sitting on his desk, I told him I wanted to buy the 2006 Hyundai outside for $4,900 (sticker price).
He asked if I was paying in cash or by finance. I told him cash, he photocopied my driver's license, gave me the keys to test drive it and when I came back, I told him I'll buy it and now I have my Hyundai.
That deal went fairly smoothly.
It’s sad that we live in a culture where most of our biggest life purchases involve so much trickery and games.
Question: why do the salespeople get so antsy when you read everything they hand you?
Because they don’t know what it says and can’t answer your questions
Because your intelligence is showing.
"What are you doing here today?"
"I love you"
I've been paroled and need a car
@@amarreder6241 omg, I love it!!!
Lol
Ok patric lol
So basically when they ask all these questions just stand there in silence. That wouldn’t be awkward
I just tell them I know what I can afford and already know the cars I'm interested in and what they should cost, I'm just here to drive them before I decide.
No just tell them you're not sure. Just dodge the questions
You have rights, you don't have to answer any questions.
Have you not seen a democrat answer concerning questions? You just talk around it.
Dress up like a goth. Then it would just be intimidating.
Man, am I glad I found you. It's been 18 YEARS since I shopped for a car. And one reason is...salesmen. No lie.
They tried this when I bought my Jeep so I thought I would teach them a lesson. I took out a very high interest loan and then showed up the next day with a bank check to pay off the vehicle. They were not happy with me. I explained what led to my response and course of action. Hopefully they learn their lesson.
I tried something similar. Got a great car, and had them add the 6 year 100% coverage. Even had the tax, title, etc..rolled into it. Financed for high intrest. Little dkd they know, I had already been pre-qualified with my credit union for a much better intrest rate, and just did 14 day payoff amount.
Pro tip: if you want to get a good interest rate and still finance at the dealership (they’ll be more lenient in negotiations because banks pay dealerships for each deal so they get return business) get an interest rate quote from your bank. Most likely the dealership will say they can match it with one of their banks they work with if they don’t already have a partnership with your bank, all taken care of the dealer, still low interest and a much easier process
@@mannygarcia1723 thank you for the comment and the information provided. I really appreciate you taking the time to offer it as it is very helpful. Thanks again.
Mike : "Car salesmen are extremely smart, very well trained."
Coworkers: *can't close a screen door*
You need to haggle car prices down
Salesmen: Gets pranked into thinking a random car that was brought in is a new car for sale and really is just a prank on them. They go the whole way and try to sell the fucking car....and claim it's one of theirs to a "potential buyer" (who's the one pranking them lol).
Fuckjng scumbags through and through.
@@Andy-im3kj settle down, andrew
I never give them a monthly payment that I want. They will play with your interest rate and length of the loan. Next thing you know you will have a high interest rate and a 7 year loan with the payment you wanted.
EXACTLY!
You can say 4 percent at 350 for 60 months. Then they cabt change anything
A dealership can only mark up the interest 2 points. So if they come back and tell you 13.99 percent, odds are you got bought at 11.99 percent. If you get bought at 11.99, your credit is pretty shitty and that’s not their fault.
@@joedoraz1510 so from 0% to 2% is not an issue?
If you have good credit you already know what interest rate you qualify for, and never finance a car over 60 months. Within those parameters it's OK to talk payment because you've corralled them into a situation where they have to lower the price of the car to fit your needs. If they won't then walk away.
1:24 - Two Rules to know about Dealer Finance
1:53 - The only legitimate fees you must pay at a car dealership
2:37 - The Finance Office is the Number 1 Profit Producer in the dealer.
3:25 - Don't Pay Dealer Prep Fees
4:26 - Don't Pay Dealer Advertising Fees
5:06 - Don't Pay Additional Dealer Mark-up
5:37 - Don't Pay Delivery or Destination Fees
6:12 - Don't Pay for Nitrogen Filled Tires at a Car Dealership
6:51 - Don't Buy Credit Life Insurance from a Car Dealership
7:12 - Don't Pay for a Vehicle Enhancement Fee in Dealer Finance
7:37 - The most commonly abused charges in Dealer Finance
7:49 - Don't pay for Window Etch Theft Protection at a Car Dealer
8:46 - Don't pay for Dealer Document Fees
10:10 - Don't pay for E-Filing Fees, Electronic Filing Fee, or Processing Fee
11:16 - Don't buy overpriced GAP insurance from a Car Dealer
Got burned on window etching 2× last time without knowing till I saw it on the window. 😕
agreed!! I sold cars for several years. My friends come to me with their 'deals' and I point out all the fake fees.... they usually don't believe me and pay them anyway. So as I always say "don't come crying to me about your upside down car value since you refused to listen to me".
How do you NOT pay those processing or e filing fees? How do you eveb get around that?
This guy knows the 10 steps to a sale. Great job. People want a sales man that knows how to sell a car. I for one think that qualifying a customer is done so you weed out most of the population thinks 50k cars cost 350 a month. Of course we need to know this on the lot so we can figure out how to make this the best experience they ever had.
You should always know what car you want and if you can already afford it. I'm not going into a grocery store for milk and leaving with water.
Wait... how do I know exactly what I want to buy before even sitting in a vehicle or test driving it?
@@AM.000 research online, rewatch RUclips reviews, then narrow down to 2-3 model trims which you want to test drive. Of course choices change and you can try other cars after you test drive initially selection.
How do you know if you can afford it? Wouldn't you be looking at the monthly payments?
@@plurallove Maximum car payment should be 15% of monthly take home income but ideally around 10%. Maximum loan length is 48 months. Interest rate for credit score above 700 should be max 3% and total cost of ownership (insurance, interest, fees, title and license, add on, etc) not to exceed 15% of your take home annual salary. This can be found in any state but some may require more work to find or you may need to negotiate.
I’m 26 and went to look for a suv today . I’ve watched multiple of your videos . I left without purchasing but I felt so confident during the whole process and in control . I went to a Nissan dealership in McDonough ga and they tried to scam me mega ! I saved myself about $3k in repairs . Thank you! The search continues but I feel so confident now . I was able to handle the situation front beginning to end :)
I'm from mcdonough, sounds about right, everyone in sales within 100 miles tries to rip you off big time
Never get tired of watching these and few others. Whenever my friends go out to purchase I send them these links
I've always done my research when buying cars. I've had salesmen try to upset me because they knew I could afford it and I've told them know. Last purchase was actually a used 16 gmc acadia for my wife. She wanted an suv to haul the kids. I knew it was gonna be destroyed (kids), so I didn't want new. And she can't drive my truck well, so I didn't want her to get a giant suv. I found one, local to me. I went and looked at it, test drove it and realized it needed brakes and/or an alignment (shaking). The dealership said it had just passed an inspection so they wouldn't fix it. I wouldn't let them talk numbers with me except for the final sale price. I got it for 14.5k with taxes and dealer fees. I also got a 2 year bumper-bumper warranty at the dealership. The second I signed the paperwork I went to their service department and had them fix the alignment issue. I went home an hour later. I was at the dealership for 2.5 hours total. So what I'm saying is, you should always know what you have to spend, what you're interested in or exactly what you want to buy, and if it's worth it after you test the vehicle out. They can show you other cars that can match your needs so don't be rude, but if you know you don't like something in a car say it, even if you can't explain why. Don't let yourself be put down
Also ask yourself why the alignment is bad. Abuse and hard impacts.
The service department saw you immediately??
You completed a car purchase AND getting that car worked on in 2.5 hours total??
No offense, but that sounds pretty unbelievable...
Sounds like you got a really good deal on the acadia, but if you felt like the alignment was off I would've made sure it actually was a little off and just got it fixed... love the dealership I work for cause we'll fix an issue if it's there
Good points and I probably already broke all of these, but a few important things to remember are:
1. You don't need to make a purchase the same day you initially went to the lot. This helps with impulse purchases and gives you more time to evaluate your decision.
2. You can always do research on the vehicles before going to the lot so if they throw a high number at you, you can quote the MSRP. You can also do this after visiting the lot and have the information when you come back.
3. You can also save screen shot of images with better offers than what the salesman is offering because odds are they will want to make a sale and at least try to match the online offers.
4. There are tons of car lots and a lot of vehicles out there for sale. If the salesman won't budge and the deal isn't in your favor, remember you can always go somewhere else. If they want to make a sale, they will adjust the deal.
5. When you get to closing the deal, always read the fine print, even if the salesman looks annoyed. It's your deal, not theirs. You can also request to take it home and look it over before signing if you like to make sure nothing is being slipped in and google anything that you don't understand. You can also get a legal office to evaluate it if you have access to one. Things to pay attention to are the interest rate and hidden fees for items you didn't actually discuss. Consider getting gap insurance if you are not making a down payment that is high enough to cover depreciation compared to your interest rate, but if you are making a down payment that is high enough to cover depreciation and you have a low interest rate, gap insurance is just handing over extra money unnecessarily. You can get an idea of depreciation by looking a the price range for the same model/features on a car that is 2-3 years older and has about as many miles as you expect to put on your car during that time frame and use a car payment calculator to determine how much you will owe based off your interest rate in 1-2 years. If your balance will be lower than the cost of that 2-3 year older vehicle after your down payment, don't waste your money on gap insurance.
6. Normally, I don't say anything about gender stuff, but this is one place where women tend to get hit the most. Salesman often assume women don't know as much about vehicles as men and will usually start with a higher price for women. To be fair, in most cases, they are probably correct, but I'm a mechanic so it's usually pretty funny to watch the salesman squabble when I ask technical information that they don't actually know or point out something deficient on a used vehicle. Torn ball joint boot? Umm... Err... lol
Because of the stuff listed above, I usually try to bring a guy with me even if he doesn't know anything about cars, because they will give a lower offer just from mere presence without me needing to negotiate as much. If you aren't mechanically inclined or don't know anything about cars and are a woman, I would highly suggest you bring a guy with you even if he doesn't know anything either...
Thank you!!
Would it work if I bring a buddy and pretend to be gay? LoL. I know next to little on cars.
Oh boy, talk about many car salesmen underestimating women. When my husband and I went to buy a new car after ours was totalled in an accident, I was the one to do research and narrow down what we were gonna be interested in (he's not a car guy. Literally told me as long as the gas mileage is decent and price is not ridiculous, it's your call). Went to the first dealership, I asked the questions, did the negotiations, liked what we were offered which were all within what I was hoping to get. (Btw shout-out to the Subaru car salesman - knew how to deal with a lady shopper without getting his masculinity in a knot). I said I like the offer but I want to look at a couple of other makes also so we'll get back to you. Went to our old car make dealership to look at newer models of what we used to have. The car salesman was a joke. I would ask questions and he would direct answers to my husband. I said I am looking for the current year x model car and he tries to talk us into a year older pre-owned car (I would have considered it IF he had at least bothered to show me what I asked for first and made a good case on why the older used car was a better deal - which at the price he was quoting it wasn't 🙄). I said thank you for your time but we're not interested, and walked away.
Thank you 😊
salemens rarely know anything about what they sell. One couldnt find the latch to fold the rear seat, another misquote the wrong engine and raving about reliability in a motortrend article about the 3.6L in the terrain and we all know how that engine turned out.
Q: What can I do to get you into this car today?
A: 3 cartwheels and 3 backflips.
Hand me the keys
That sir, was priceless. Hope you don't mind but I going to steal that one.
LMAO
I have had a guy that was soooo smooth and sooo good I just came out and told him, MAN YOU ARE GOOD! What he did not expect is I have done this before. We got along good but I was not looking for a car or to buy. But he was soooo slick. I loved it. You got to see it coming kids.
This is great information! One thing I'll add, though, is that sometimes the sales people aren't all that well trained. I was shopping for a low end new car a few years ago, and already knew the invoice prices and typical sales prices. I went for a test drive with the salesman, and asked how much they would make on the sale. They gave me a number that was crazy high, and I had to tell them that their percentage was of the profit of the car, not the selling price! It was truly a sad conversation, and I'm sure not the first time that dealer had misled their own sales people. Bottom line? At best, dealers are in business to make money honestly. At worst, they're sneaky to dishonest. But they're not your friends.
Great informative video but I would have loved to have also seen roll play scenarios showing how the buyer SHOULD have answered the different salesman approaches. That way we know how/what to answer those tricky questions.
He can’t, because in his mind you never answer a question. So your gonna leave the car lot empty handed even if it’s the greatest deal in the world.
I agree. This didn't give alternatives
This was done on purpose to get you to buy his course.
facts.
“Role”
1) If you know what the dealership is prepared to accept, then you can answer any questions. Just refuse to pay more than the number you know that they will accept.
However, although you will still get the car for the price that you offer, you will probably have a more difficult time.
Remember, no matter what the salesman tells you, you will not get ripped off if you refuse to pay more than the number you know to be the right number.
By answering or not answering questions, you are choosing different roads that lead to the same destination (the price you know that they will accept).
2) Paying cash or financing?
Always answer that you are financing, even if you are paying the full amount by check. Why?
The dealership makes tons of $$ by financing. So if they believe that you are going to finance, then you stand a better chance of them not trying to get every penny out of you for the sale price that you will eventually agree on.
Never say that you are not financing. Never say that you are paying cash / by check (even if you are). That will convey to them that they have to milk you some other way.
After they agree to accept your price offer, and they sit you down with their finance person, just tell them that you thought it over and are paying by check. If they refuse to honor the sales price, then leave.
Do not discuss the financing before you get them to accept your price offer.
They will tell you that they have to get the credit paperwork started, etc. It is all BS. And even if it has any validity, that is not your problem. Do not make their paperwork your problem.
If they ask you if you have good credit, then tell them that you do, and refuse to discuss anything further that is unrelated to the sale price of the car. They will give you more BS on why the "credit" topic is important (and it is important -- but only to them), tell them to stop discussing credit and financing, until they first agree to accept your offer.
@2:18
"They're in control".
That is nonsense.
You have the $$. You control whether or not you will hand it over, and how much you will hand over.
Just know what the car should cost, and it makes zero difference what they sing and dance about. Just ignore all of their BS, and stick to the price you know is correct.
If you believe that they are in control, then it is only because you are out of control, and you should not be negotiating this transaction.
If you offer them a price that the car sells for, they will not let you leave -- they will sell you the car for that price. So just ignore all of their BS.
If you remember only 1 thing, then remember that there is no reason to discuss anything (and I mean anything) until the sale price is agreed by you and them.
After that, you can discuss trade-ins, financing, or anything else. No matter what they tell you (and they will come up with stuff that sounds convincing), there is no reason for "you" to be tricked into discussing anything other than the price of the car. If you start to think otherwise, then leave, because you are being suckered.
I don't care if you have been negotiating all morning and feel wrong by leaving. If they continue to twist your arm to discuss anything other than the price of the car, then leave. You must get them to accept your offer before you discuss anything else.
And do not increase your offer -- not by a dime. If you did your homework, and you know that you are making them a fair offer, then dismiss anything and everything that they tell you, and refuse to pay anything higher. Note that the only legitimate additional costs are government related (Motor Vehicle fees and taxes). Anything else, even if they tell you it is the law, it is all BS. Refuse to pay anything more.
They might tell you that the destination fee is required, by law, to be listed separately. That is true. But what they are not telling you is that the destination fee is pure BS. There is no law that requires them to charge that fee. So what should you do?
If your offer was $25,000, and they insist on a $700 destination fee, then revise your offer to be $24, 300 (plus the $700 destination fee).
If they charge you $800 for window security etchings, refuse to pay (it cost them $10). Etc.
By the way, you can even make a game out of this.
You can make them a fair offer, and every time they hit you with BS, or bring up topics that are unrelated to the sale price of the car, revise your off down by $50. After a few hits, they will think hard about continuing to try to scam you.
Do not sign any paperwork, until you read it all. They will often throw in BS charges, and you will have to catch it, and have them remove it. Frankly, you should consider leaving if they pull that crap.
Cheers!
Very nice, lots of good info. These people are sharks, consistently lowballing people on trade-ins, that's how they make money, you can't fault them, just realize to avoid getting ripped off, you must develop a shark like set of tools yourself. It's a game, but I try to buy from private parties. The last car I bought from a dealer was a 2010 Challenger RT, I liked the salesman, I think he was working with me pretty well, I surprised him with a 5th of Tequila and two one hundred dollar bills as a tip, I'm sure I left something on the table, but not much. Everyone has to make a living.
Awesome, thanks so much for the detailed advice! You answered a lot of my doubts
After you speak with the Finance officer and you're told you're getting a "new car warranty" which is 3 years or 36,000 miles, bumper to bumper warranty on a 2019 Impala with 4500 miles. then you bring your car in for repair (ac compressor) is it legal for them to now tell you, sorry but your warranty ended 3 days ago! But we got them to do you a favor and your only charge is $104.. do you want us to put the compressor in?" And you've only had your car 2 yrs! The explanation given which was THE FIRST TIME hearing this was "GM's warranty started in 2018 the day the car was in service!" Although we didn't use it the first year! I disputed them and asked for the Manager and told them this should've been revealed in the finance office when we purchased the car! They ate the bill BUT we had to sign a paper stating we understood that our car is now out of warranty. Altjo we had spoken with the finance manager who said "it wasn't!" He shook his head in disbelief! What can we do now? Please help! 318 947 5370.. thanks in advance
@@kathlynbarnes8236 Anything that they told you was covered means zero. The only coverage you have is on the paper-work that you signed. If it is not on that paper-work, then you are not covered. They can lie their @$$e$ off with everything that you want to hear. But it is what you signed, and only what you signed, that counts.
If your paper-work (your contract) spells out that you are covered, then they have to do the repair at their cost. Otherwise, you have no case. And they lie all of the time. Even when they agree to your terms, they routinely write something else on the paper-work, and lots of people just sign it.
Thanks so much for such valuable information. I'll go over the paperwork I signed this time with a fine tooth comb! Be Blessed
Since watching your channel I have learned some car buying techniques. I want to get out from my current purchase yet I have too much to pay and the price is less than what it’s worth.
"Car salesmen are extremely smart. . . ." That's the joke of the day. Thanks, CD, for the laugh.
Bought my first car 4.5 years ago and i'm fairly confident I did everything you said not to do lol explains why my bank account has hated me ever since
As someone with good credit that will qualify for pretty much anything, I always respond to “how’s your credit” with “it’s not something to worry about”
Thanks I was concerned about this question because he didnt answer on this video how to respond to it.
Or, "it may not matter, it'll depend on how I want to pay, but let's look at cars first."
@@aletheakelly1010
That sounds pretty good Ms. Kelly. It's direct without being rude. If they persist in that line it's time to walk. 👍😉
Question: if you have good credit, but don’t make enough a month to qualify for the loan then what should I do? I’m looking to buy a civic newer generation models and I’m a first time buyer.
Never finance at a dealership.
Tell them you are not financing with them, so it is none of their concern. Same with the down payment question.
Take their perceived power away.
You are in control, not them.
Car salesman aren't professionals, anybody can do it. Their tactics are easy to see through.
Most actually know very little about cars and the common flaws, reliability of different models and years.
I enjoy the banter between you and Mrs chevydude
I like the humor of the video, as well as it being informative
When I got to a car lot. I already know which specific car, make model, year and trim I'm buying
Yep. I’m the same way. Do all your research ahead of time. Walk in and say you want to buy “xyz”. Don’t let them tell you what you want.
Yep. I know exactly what I’m buying and what I’m NOT buying. On the finance side of things, I also know that it’s affordable for me, I know what my credit score is, and I’ve done the calculations on various possible loan details.
I typically do a factory order because I get the exact color and options I want. I keep my cars for 10 years so I am in it for the long haul. The two times in the internet age where I bought off the lot. I came in with the stock # and said I will pay this amount (a price where the dealership still makes a profit) my cashiers and loan check for 40-50% down. I am an easy sell in that they know I am a friendly no BS guy who wants to get in and out.
I wish every customer was like you. Landing people on the right vehicle is the most important.
“We as consumers do this every 4 to 5 years”.
9 years going on my Fj. I’m just breaking it in...
this is exciting! I just got myself a 2020 nissan versa sv. i'm a toyota person but i dropped the gun too fast at the dealership ship and this is what i ended up leaving the lot with, lol but I love my car and I’m enjoying it so far. I looveee watching these types of videos.
This is why I went to the bank sat down with them worked out a deal with them before, they gave me a list of approved/preferred dealers. When I got to the dealership I told them nothing and worked a deal for slightly better. Then I called the bank and they made the adjustments and gave me an additional .5% off my interest rate. In the end I got $4500 for my trade because I wasn't upside down. $3000 off MSRP (the hidden fees) plus the .5% off of my interest rate. It saved my credit too, I have to say doing this saved me a lot of stress and I got what I wanted at a really good monthly payment.
This is good advice for people with good credit or cash that know they can buy. But as someone who was the used car sales manager at a dealership, if you have issues or questionable credit it's best to be upfront with what you want. Then you can try to best match what you want with what you need. The vast majority of my time was educating people on how their credit worked, why they couldn't do what they wanted, and how they could do what they needed. That's just the reality.
What would you consider good credit, or at least a number where you have more of a choice
@@blankface1904 and contrary to what the guy says in this video, when the salesman asks you what payment range your shooting for it’s not because he’s trying to make the most profit on you. It’s to save us both time and make sure up front that the vehicle you’re looking at will fit in your budget. We do this every day and have a pretty good idea where your payment would end up given the following factors: Price, year and mileage on the vehicle, as well as where your credit score is. Older and higher mileage cars you can’t go out on as far of a term with so your payment may end up higher than that on a new car. You’ll be able to tell when a salesman is being pushy trying to take advantage of you, find someone you get along with and trust to be helpful and open about the whole process
As someone who’s worked in car sales myself, I’d also like to add something if somebody’s credit is questionable you shouldn’t even be shopping for a car until you got your financing secure with the best possible rate in terms with some credit union or bank. Otherwise you’re just an easy Victim for a dealership, finance manager playing with you to sell sorts of lies to say oh you have to buy a warranty to get this rate if you don’t buy that then your renters rates gonna go up the interest rate to go up like 10% or something like that I’ve seen the sleaziest stuff go on a car dealerships it’s basically legal theft
This man is such a good car salesman I wasn’t even looking for a car and I’m still watching this video.
This is excellent! Your information is so valuable! The clips of humor are great too! Thank you!
Please don't listen to this guy. This is all nonsense.
“Well trained” my training was “here is your code to the keybox annnnnd the customers are outside”.
Patience, honesty and a drive to serve will change the way you think, the way you treat your clients and retain your book of business. Lesson is for both consumer and sales personnel! Awesome content 🔥💯
I like how you gave an example and then had a ❌ to show this isn’t what you should say but what is missing is a follow up example…so provide an example or two of what could/should be said with a ✅
You don’t have to say anything. You are not required to answer. Just like if someone is knocking on your front door, you are not required to open it.
I grew up around used car lots..and my favorite tv show was GREEN ACRES with Mr Haney..
My hero.....
Loved that guy...
This is all great and true but also just having a backbone prevents all of this. I’m a young woman and I went in to buy my first car. I knew what I wanted and made it clear. No misdirection, no wasting time looking at other cars.
Good for you. I'm 50 and been buying and making my own deals since I was 18. I get what I want at the price I want or I walk. They really get testy when a female is so sure of herself. The thing is once I start talking they know that I know what I am doing.
Man you are soooo on point, I tell people the same things in my business all the time!!! Thank God there are people like you helping consumers also this is refreshing to see!
I had a sales guy keep asking me once much I was willing to pay and how my credit was, if I planned on putting a deposit, how much my checks come out too..etc...while we were outside on the car lot as I was eyeing out a couple of accords and comparing them. He asked me more about how I was going to pay than my day or my interests to build that rapport, or even about the cars themselves to sell me on them. Basically felt like I was being ushered out if I didn’t care to tell him what my financial situation was. Keep in mind I was in business casual clothing, not in raggedy sweats and unkept hair or anything. I make a comfortable living and was car shopping like any normal human being. After about the 5th time in 10 minutes that he kept trying to pressure me into a corner I told him It didn’t matter how I was going to pay, if I’m looking at these cars it’s because I can afford them, and if you don’t get the hint I’ll give my commission to one of the other salesmen inside. He walked away and said have a nice day sir, I honestly don’t know if it’s because I was being profiled being a mid twenties hispanic man or if he was just a shitty sales man but I’ll never forget that day. Ended up going to a different dealership and was treated with much greater courtesy.
Good for you. That is a story to tell for sure!
That's usually the case. These people are scumbags with no real skillset other than being professionally swindlers.
another rule or tip that video doesnt mention, try multiple dealers. The first one is almost always a let down
My mother was profiled for being a woman looking at a 35k vehicle. He kept trying to get her to look at cheaper vehicles. He even had asked her where her husband was...to which her reply was he passed away a few months ago you prick. She told him off and said she was paying in cash and wouldn't tolerate such poor behavior. She walked out.
Salesman is one word.
My favorite deal was when a salesman asked “what would it take for me to sell you a car today?” I asked if “he” could sell me a car and he answered yes. We worked on the numbers and then he got up saying he had to run this by the manager. I followed him. He said I could wait in his office, I said let’s go see your manager. The manager said I could wait in the salesman’s office and I replied “he said he could sell me a car, apparently he can’t, you’re going to sell me the car, there’s the offer, what’s your answer, yes or no. He repeated that I should wait in the salesman’s office. I said if I leave this room it will be to get in my car and go see the competition across town. He looked the offer over, countered, then I countered and we closed the deal. I’m sure I still paid too much but it was fun taking them off their script and making them uncomfortable.
Found the Karen
I'm a religious Jew so I went to the Honda dealership near the Jewish community on Friday a few hours before sundown. They knew no matter what I was leaving to be home before the start of the Sabbath. They knew I wasn't coming back on Saturday & local laws keep dealerships closed on Sundays. When my friend & I were unhappy with the deal we kept saying to each other, "It's getting late. We can always come back on Monday." Of course the salesman didn't want to risk me not coming back for days so the deal kept getting better & better. I left about an hour before sundown with a great deal on a great car.
My favorite reply when a salesman tells me that KBB or NADA doesn’t buy cars is to tell them “neither do customers who know they are getting screwed”
I always say “that’s exactly why I trust them as an unbiased resource: if they sold cars then they have a reason to lie about the numbers”
@@emmawilson804 I wouldn't necessarily trust the "National Auto Dealers Association" to be unbiased.
Funny thing is KBB does buy cars and they have for some time now.
@@thomasruss4907 no they don’t, you get a number from them then a list of stores to go to for formal offers.
Jesus loves you 🙂
My 2 favorite's are "What are you looking at for a monthly payment?" (I always say "0") And "How much do you have to spend?" (I always say "1 MILLION dollars") Those answers usually shut's them up pretty quick.
Actually, the first question I have for car salesmen is that I want to see the trunk of the vehicle. That totally throws them off of their stride. I am a disabled vet and travel with an electric scooter. It has to fit in the trunk along with at least two pieces or more of luggage. The salesman can promise me the moon, but if the trunk is too small, I just walk away. Boy, does that drive them nuts. We have also walked into a dealership with a large cashier's check to pay cash, and that was our offer, roughly $3000 less than the salesman was offering. We got up to walk out, but as it was late, the dealership manager was listening. He told the salesman to except the offer at once. We drove the car home.
Thank you for your service.
Fam I went to a car dealership the other day not to by anything but just look around, gain information about the prices and dip. That should take me like 15 minutes. However, a salesman approached me and I explained to him multiple times how I didn’t want to waste his time and im just looking around dealerships. The man didn’t let go off me. All of a sudden I was out there test driving cars and we even started talking numbers and negotiating 🤣. These salesmen never let you go once they get a hold of you 😂
In my earlier years, car buying was about the same as having root canal surgery. A nightmare from the moment I stepped onto the lot and finally leaving after hours upon hours of them "breaking you down". Now (thankfully) I am at a point in my life where I can afford just about any new car/truck (cash money, no financing). If at any point, it gets weird...no sale and walk. The only thing that should matter is my happiness and the dealership getting a cash sale.
Everything you said was absolutely true I took your advice to heart! First they tried to play the payment game then after two hours of that...we got to the finance office and he did the same thing I told them I don’t give a crap about the payment to show me on paper the price of the car taxes dealership fee and that’s it. I sat in the car dealership for seven hours while they tried to sell me some upgrades a $3000 warranty then a $2000 dealership experience. 🙄. Today I bought a jeep renegade that was priced at $10,000 for 2015 for $9500! I use the car guru app and it saved me$500! They try to pity paddle around and finance me for 13500 I got my calculator out and said the car is 9500 the taxes are 643 and your dealership fee is $200 how is it that it came out to 13,000? I told him to stop playing games or I’m walking out after seven hours of going back-and-forth with him I did not budge and they gave me the car for 9500 plus taxes and dealership fee the end game was $9800! That I had financed! I think God for what he did for me today! and I thank you for making this video!
7 hours? The fuck
@@pradashwaii7792 😂😂😂
@@pradashwaii7792 he saved 3700$ for 7 hours . Unless you make that kind of money on a day's work, thats a great investment
My last "deal" was at a Honda dealer. I paid sticker but no dealer add-ons which were $900. Pre-approved financing from my credit union. I was there 1 hour.
You have more patience than me, I would have left after an hour.
All of these questions can be stopped by:
1. Demanding an "itemized" out the door (OTD) price. DO NOT MOVE FORWARD WITHOUT THIS WRITTEN AND SIGNED STATEMENT IN HAND. If there are "fees" in the offer, WALK!
2. Do not discuss any financials with anyone but the loan officer as this is private and protected information.
3. Contact the FTC if they try to force any "fees" on you.
Just a few things to think about.
Wonderfully informative video.
Thank you!
Lesson learned, no more making fun of you. Respect.
I would also avoid sitting down or going in to their office and stay outside as much as possible until you have a good idea that you want to buy the car. If you are sitting down in their office you are going to have stress and pressure. If you are outside the building talking it's easier for you to just I'll think about it, or ask for their business card and leave.
Salesman:. "How much do you want to pay?"
Me: "As little as possible."
Salesman:. "Where would you like your payment to be?"
Me:. "Online."
Salesman:. "Are you ready to buy today?"
Me:. "That's up to you."
Salesman:. "These are selling fast. You should make the deal ASAP or you might miss out."
Me:. "I checked with the manufacturer; they're still making them."
Stealing this!
As soon as a salesperson tries to tell me a car is “limited production” or “one year only” when I know it’s not that’s my cue to leave. So many Civic Type-R buyers got owned this way.
😂😂😂
@Maxima I pay for my vehicle online, I have it debited out of my account.
This is hilarious. Good one
It’s important to distinguish what type of dealership you are at as well. For instance, if you’re going to a no haggle pricing dealership, there are no numbers to play loose with and when your salesperson is asking you those questions, it’s to find the right vehicle for you (assuming you have no idea what you want/can afford)
Just bought a vehicle at a no haggle dealership and honestly it was probably one of the best buying experiences I’ve had. It was super low pressure; Pick a car you like, they give you the numbers, you either like the deal or you don’t. So simple! No feeling like the dealers are trying to wear you down or strong arm you over price.
I enjoyed the video and agree, Mr. Sleazy Car Salesman! I have bought many vehicles in my lifetime and thought that I had seen everything, but I guess that I was wrong!
The best tip is to buy from a dealer that doesn't do any of this to begin with. A dealership where the salesmen aren't desperately hunting for sales is a very good sign. Buying a car from a dealership should be treated as a long term relationship with the vehicle being serviced there regularly.
Unless it is warranty work, I STAY FAR AWAY from any dealership service.. They rip you off..
There is really only two times I like to be at the dealer.
The first is in the research phase where I want to test drive a vehicle. I want to see the model in person so I can see how it drives, feels, etc in the physical world. I make it clear to the salesman that is all I am there for that day. If the guy doesn't pressure me to buy and just sticks to showing off the vehicle then I'll 99.9% contact them when I am actually ready to make the purchase.
After doing any haggling with the salesman it will be done over the phone, text, or email. So much easier to deal with honestly.
The second time I go to the lot is when I am ready to sign the paperwork and drive off the lot.
See that’s how you don’t get the best of deals. Not talking price in person usually doesn’t get you the best of deals.
@@disneyfan9099 heavily disagree. It allows you to even cross shop dealers. You can't go talk to 2 or 3 other dealers for similarly equipped vehicles.
This is a 5 figure purchase. You should be trying to get these dealers into a bidding war for your money.
@@kabloosh699 why can’t you go to 2,3,4,5 or more dealers? I understand if you live in a small town but most people live near a city. I usually hit them all up (or the ones with the vehicle I want). Work out a price then on to the next. Shows them your serious. Then once I get some prices I will start the bidding wars. I’ve done it for cars, trucks, motorcycles etc. usually works pretty well. But I’ve got a ram Jeep dealer I like and trust now. Only way I’m going somewhere else is if I decide to switch to Ford. Then it’s a game of who gets me the best trade value (if I trade) since I get my brother in laws corporate discount.
I do the same thing every time. Only way to do this. Some dealers won’t deal via email etc. the local toyota dealer has lost 3 car sales from my household in the last 5 years cause they demand you be in person.
@@kabloosh699 In 1997 I went for a new vehicle and I couldn't find one with the options that I wanted on it, so I decided to order it from the factory. I emailed 4 dealers within a 50 mile radius, told them what I wanted and that I would factory order it, and also told them that I was sending the same email to the other dealers. The quotes came back with a $1,500 difference between the high and low on a $27,000 vehicle. I sent all four quotes to all four dealers and asked them if they wanted to do better and, not surprisingly, none budged. I went to the dealer with the lowest price and ordered the vehicle.
Thanks for the video, pretty helpful for new buyers
haha, i just went to order a new 2022 Chevy Silverado. I did my research on what my trade in was worth, what they were selling for on the market etc. They offered me almost 5k less than I was looking for. After i got their number, I told them what i was looking for and they said no. So I left. Sales guy followed up with me and I told him I got what i wanted at a different dealership (which i did), he then wanted to match it. Too late. The other thing, if a car salesman EVER asks me what I want my payment to be....he/she lost my business. I appreciate your videos, very informative!
My strategy, as a female, is to say 'I'm just looking today' and not answering any of their stupid questions. I also ALWAYS know my blue book trade-in values BEFORE I actually look to buy. I also look at the resale values of the car I am looking to buy (I don't buy new). They ask where I got those values, I tell them - from the companies. I never answer the question 'Is your husband with you today?'. I am not married and they don't need to know that. Car sales people really need to STOP asking women their martial status. It's insulting and will lose you a sale.
Ik thas right girl. They needa stop playin w us.
This is exactly what I do and it's cool that you put it out there given you're on the sales side. Even if I'm paying cash I don't tell them that up front. The monthly payment is simply a function of money down/trade, purchase price, loan term, and interest rate...so, if I'm financing, those are the things I focus on when the time comes. The payment is simply an output of those inputs so I always brush off that question regardless. BTW, I had never planned to buy a Chevy but the Camaro ZL1 1LE won me over. Love it!
Coming from a client advisor in the sales department, we don't look to maximize your monthly or your budget. Good sales people will focus on
1. Landing you on the ideal vehicle for your needs within your means. Most customers have a good idea on exactly what they're looking at and in some cases, might know more about the car than the guy selling it. (Do your research folks)
2. Yes, if a good salesperson qualifies you correctly, and listens to what you as the buyer is telling them, they might give you an extra push of encouragement to close the deal. Why? Because, you don't find a perfect fitting pair of jeans just to put them down and keep shopping. You throw the jeans in the cart and feel confidence everytime you put them on.
3. Every bit if information you give us assures the seller, and you the buyer that we aren't wasting either of our time. Especially if it's wasting hours on the wrong vehicle which doesn't help you, or the seller.
Do your research, or look for the right sales person that you trust has your interest at mind. You're the one making an exciting purchase, that means it's your day and you should feel comfortable that the sales associate has your best interests in mind.
It's not like sales people go to any type of schooling. As a client advisor, you care and go home happy knowing you landed someone on the right vehicle, before a bad salesman tricks you into the wrong one.
There are also bad salesman who only have that paycheck in mind. If you sense that's the case, please seek guidance from someone else at the store. Even if you're already sold on the vehicle before even test driving it.
I spent about five years in the car business many years ago. The term "buyers are liars" is the absolute truth.
Exactly. Well stated Mike.
Sales is not the same as 'order taking'
Selling is an art-form.
I learned a great deal from when I was selling card (part-time) decades ago (when I was serving in the Military)
Even it when it was a Ford dealership.
More I learned when I was selling air purification equipment and then residing in LACA.
Oddly the Sales Manager used a 'GREEN" ink pen. Something I often do to this day.
It is critical in sales as you mentioned, to qualify the potential buyer, Who the 'REAL' buyer is, and who
is the decision-maker, and their financial status.
And neither is the SalesMan interested in week-end tyre -kicking dreamers who have ambitions and no actual plan.
No point in a fishing expedition to a lake without suitable fish.
Once upon a time I sold cars right out of college. Most salesman were mediocre at best. Meaning that they weren’t master manipulators. Granted I worked for a small family run place. A few things I remember-
1. Not everyone knows what they want. I think a lot of your tips are great when people come in knowing what they want and how much they can spend. That’s how I always bought cars. I knew what I wanted, what I could expect to pay. I even have my own financing worked out except in the case of a lease.
2. I didn’t always ask the payment question. I just go with what they want. If they want a loaded F-150 Lariat I’d show it to them. Then when they find out they can’t get a $65k truck for $350 per month my bosses would yell at me. “Why didn’t you find out what budget was first?” I get where they are coming from. Once again, a buyer who really hasn’t done any research before hand.
3. The strangest thing was how people who pretty much paid what we asked usually left happy! The people that got the best deals, leaving a sales person with a $50 flat, was still pissed and demanding even after the sale! I’m generalizing of course.
I usually tell people when they ask for advice when car shopping to go with their gut. If you don’t feel comfortable, walk. There are always other places and people to deal with. I’ve dealt with shitty salespeople as a buyer and I’ve dealt with some great people as well. Just like in life, it takes all kinds. Hopefully I can keep my current truck for 200,000 miles! I really don’t want to spend money on cars if I can avoid it.
It’s 100% true.
The people that pay the most are the most happy, because they don’t feel like they’re being ripped off. The people trying to grind a deal will always feel like they left something on the table.
The smaller privately-owned places typically end up with happier buyers than the big franchise dealerships
The internet has leveled the field. Car salesman can't bs about price anymore, the net has educated the customer.
I’ve sold cars. People always say they want a stupid low payment. The common issue is unrealistic payments. “I want this $40k SUV for $350 a month with $1500 down, and no trade” Math, people suck it big time.
Exactly
Informative and funny. Kept my attention the entire time.
Thanks, and give Mrs. Chevy Dude a raise! She was great!!!
I am glad channels like these exist. I am new to sales. It is fascinating to see how sales processes can differ from one dealership to another. Or from one industry to another. At my dealership, we aren't suppose to be asking any of these questions on the lot.
Love it when they smile at you this is a hell of a deal your getting and I'm thinking I need a wet suit and air so I don't drown in the BS
I get it, your making your point on a short video. But selling cars myself for the past 22 years, I don’t drill questions that hard. The guys that can sell will build rapport first with their customer. Figure out their wants and needs, make a friend. Yes, it’s good to qualify, but not interrogate.
I’m looking for a new car now and I’ve priced everything out pretty well and I’m set in stone for payments, loan term and total price and the car salesmen I’ve been dealing are getting annoyed 😂 i got the comment “you’ve really done your research havent you” like yes duh it’s a big purchase lmao
Not just big in price, but big in that you're likely using it several times a week for at least a few years.
“Car salesmen are smart and well trained”. LoL. That’s why the main requirement to get the job is having a pulse.
The good ones have skills dude
@@Playboyy1985 Yep, the bad ones don't make a living, the good ones make a great living.
Lmao I got offered a job at one when I was 17 and not even out of high school. They were so desperate for workers.
Been in service end of car dealerships for over 28 years. My dealership has 5 salesmen that made over $150k last year...
@@rustyshackleford4668 that’s nice and all but not for me.
Over 10 years in the business I’ve never heard the term “trying you on” you just made that up lol
The last car I bought new (2002) was a Saturn SL. The dealer didn't use any of these tactics and I was even allowed to drive off the lot without making a down payment. I was able to get financing through my financial institution over the phone while at the dealer since my credit was excellent. I still drive the same car today (2023.) Only four more years until I can get antique auto plates for it. LOL
I was in retail sales for years and never had to stoop to the level that these car dealers do just to make a sale. It was an experience, needless to say.
Last car I bought, the guy just literally offered me invoice out of the starting blocks. I had checked ahead of time and knew what invoice was, he wasn't playing. Also got 0% financing. I doubt I could get that now, with the lack of available cars. Funny part is I keep getting really good offers to trade my car in for a new model, but the dealer hasn't had anything for me to trade for for several months.
There’s a time in the negotiations when I say “I’m going to buy a car, but are you going to sell me one?”
This is reinforced with having an alternate car that’s close to the same model that you are considering ready with the info printed out to show that you’re ready to leave to go look at instead. They do NOT want you to leave the lot.
THIS is how I got mine. I had two or three other ones I was interested in and proved it to them.
I ALWAYS leave the lot the first time. That trip is ONLY to test drive and see how I like the feel of it. Everything else you can find out online. Besides, I legitimately am going to another lot to test drive another car.
Sir let me ask you this: if that vehicle is the better deal and the better car, why was this your first stop?
@@mannygarcia1723 I have never told a salesman that and I never would. You don’t know what the better deal is until you drive both. If a salesman were to ask me that when I said nothing about a better deal, I’d probably leave. No one should say “better deal” in negotiations because you open yourself up to this question. But if you do say “better deal”, I believe it’s a legitimate question.
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Thanks AGAIN Chevy Dude
Great info and hilarious video😂
Have heard all these questions from the Chevy dealership in town. When I gave the guy what I valued my S10 at he wanted to know how I came up with that value. Mentioned Carvanna and I have a neighbor who is a master mechanic and knows everything about vehicles. They actually use him as an on call mechanic so when he showed up for me the atmosphere changed at the desk. Lol
I've always hated the "how much do you want to pay per month" question. It ignores so many things and takes the negotiation out of your hands as a buyer.
Not only that but you ignore the transaction price. I was more set on what my price out the door was, then figured out financing
@@XWDude you are 100% correct. I always negotiate by the out-the-door price.
@@JasonACadder told them I want a breakdown of everything, I know what this truck is at supplier price, I know sales tax is 3% for cars here, I know tag transfer is minimal, I know your dealer fee
My sales guy actually kind of appreciated it. He didn't have to explain and I knew my numbers. And he didn't charge me for tint, door guards, and nitrogen for being so easy
Yes it does suck but so many people do answer it
For you the total price is important first and foremost. You also probably think very practically and care about yourself and educate yourself on car buying. You also probably know that with no money down a $30,000 car isn't going to be 300/month. Sadly most people don't know that. So as a way of making sure we are even in the vacinity of a car you can afford it would be nice to know a ball park of what payment u are expecting so we aren't wasting everyones time on the wrong car
My favorite is the upside app commercial twice in this video that says it can save you up to .25 cents a gallon on gas! And then she says she saved $10! And I'm like.... That little Volkswagen tank was totally empty and then held 40 gallons of gas? Math people.