The "Mystery" Bathroom
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- Опубликовано: 20 окт 2024
- Believe it or not, this was a real story posted to r/TalesFromTheFrontDesk! Wanna know something even crazier? In the original story, Mr. Harris had his GIRLFRIEND with him and she also claimed there was no bathroom in the room! How WILD!
What do you think of this skit? Please let me know! Did you notice a new editing trick I finally figured out? 🤩 I'm so excited to use this new skill for future videos!
If you have a story of your experiences working at hotels, or just in customer service in general, please share it with me! I may even make a skit out of it! 😉
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You're paying for a room, there's a door in that room, you have every right to open it, why would you not?
With the possible exception of the lockoff door to the next unit if your room has one.
@@HariSeldon913Yes, but that one would be locked. Do you think he would have tried all the doors and found one that wasn't locked
literally the first thing i do in every hotel, open every door and check everything XD
@@vivalafiagaand hidden cameras checking 😂
@@vivalafiaga that is just common sense and safety awareness.
I’d really like to believe this isn’t based on a true story, but I’ve been outside. I’ve seen people.
Yeah, well, you be you. It's entirely too peoplely out there. You're a brave soul.
I have worked in food service for 13 years. I am always perplexed at how some people survived to adulthood.
@@Caitlynn552 Almost 20 here... yeaaahhh. Most of these videos hit close to home.
Yeah same
Yeah, there's no way this actually happened. Still entertaining though
Ok. This is so funny. My mother and I went on vacation and just before getting there we got an update from our travel agent that our expected room was being worked on and we had actually been moved. We get there, and the place is big, but it's like a living room. Chairs, couches, tv, but no bed. We look around and see the couch is pullout and mom is like "well, we did get this room really cheap. Maybe this is just how it is." So we got all settled in and have some lunch and stuff. Realized we'd need pillows for the pull out so we go looking in closets and I opened one and it wasn't a closet. It was a whole other giant room with two queens in it. We genuinely laughed until we cried while closing up the pullout.
You got upgraded to a suite - I can understand your confusion if they did not mention it
What a fun memory. 💓
I was also confused the first time I stayed in a suite, I had no idea that suites even existed, I was however 18 at the time and in retrospect my family grew up poor and never stayed in such a nice hotel before. And now that I am 34 I now know that the hotel we stayed in with the suite wasn't even that nice either.
@@NoBudjetFilms Yeah. I knew suites existed because I watched TV shows like Remington Steele and Charle's Angels as a kid, but I'd never seen one. The closest I've ever been are the couple times we stayed in a cabin. Once on a trip to Itasca and the other on a trip to Duluth. Even the one time I stayed at a *fancy* hotel for an anime convention was just a room. With marble tile, actual hardwood furniture, and *no cable.* The wi-fi sucked, too. And I had to *pay for breakfast!* I got better service in places that charged 90 bucks a night and hadn't changed their bedspreads in 30 years.
Upgraded to a suite...
How very sweet of them.
😆😆😆😆
Oh yes, that gives me flashbacks. - Also had to explain to a guest that he did in fact have a drinks fridge in his room, as I was refilling it for him, in front of him, in a Four Star Hotel !
Did you also explain that if he takes one it will cost 10X the retail price? 😺😺😺
@@HariSeldon913 Was explained with a detailed costed menu tapped to the front of the fridge. But most people don't read them. Was around six times the cost price from our supplier.
ok, one time we found the fridge after like a day or so , it was concealed in a fancy way
@@anniebe4992 I think designers call that unobtrusive. But yeah, some people have their entire kitchens like that. You have to search for the refrigerator.
@@swtlisait's hide and go seek with appliances. What's really crazy is these new induction stoves built into counter tops now. They need to be marked or something because kids do some crazy things.
I can't for the life of me understand how someone could be that stupid. Any time I get a hotel room, I give myself a brief tour of it, including checking the bathroom. Does everyone not...do this?
When I've visited hotels, the door to the bathroom is usually open, so how could he miss it?
Right! You do a quick run through. The last thing you want is to be sitting on the toilet and find out they forgot to replace the toilet roll. Or checking for extra blankets in cold weather areas. Making sure there's nothing weird left in drawers. Checking to see what amenities are in the room. Cool there's an iron and ironing board. I'm not going to use it but cool to know it's there if I need it.
@@elaexplorer You reminded me of the one time my mom used the ironing board when we stayed at a hotel. It was winter and we were flying back from my grandpa's funeral and we got stuck in Detroit because of severe fog in Illinois where we trying to get to, and we only had our carry on and so we had to wash our clothes. But the dryer stopped working so my mom was ironing our clothes to dry them. Not fun.
Aparently this one was entitled and needed mummy
I mean, I open every handle I come across in my hotel rooms...call me nosy, but it's good to know what lies behind those extra doors 😂
Just one little issue. Someone who can't find the bathroom in a standard hotel room may have difficulty finding the front desk so he can ask you. Just saying.
🤣🤣🤣
😆
😂
just with the difference that he already has successfully found the front desk before (i.e. when checking in)
Lol
He rented and AirBnB to take a shower, but still payed for the "bathroomless" hotel room to sleep in? What? This video makes me feel so much better about myself.
Yeah, me too. I'm like that before my first cup of coffee, but I've lived in my house 20 years, so I can usually find the bathroom. Usually.
@katymvt
You set yourself a very low bar
I've been a night auditor for more than 20 years, and I can totally believe that a guest would be this clueless.
(And hey, I love that new editing trick. I swear, I laughed out loud when Natalya leaned into frame at the 1 minute mark.)
How did he miss the bathroom? Did he just completely ignore the door in his room?!?! I am so confused lol
I'm horrible I look at every door and check if my room has an adjoining room that the door lock is engaged.
@@Emeraldwitch30 That's not horrible, that's normal.
I know I was once asked if the door to the bathroom was locked as the guest didn't want their neighbour to come in. They made an assumption that it was an adjoining room.
@@han-oq6bo
It is rare, but there do exist hotel rooms where the bathroom is shared with the guest room next door.
@@williamharris8367 no I'm not referring to a door within their bathroom or them thinking the bathroom was adjoining. They didn't think it was the door to the bathroom, they genuinely though it was an adjoining room door. This even when the hotel room was described as an ensuite, they still thought the door in their room was an adjoining door and not a door to the bathroom.
This would be funny if I hadn't spent nearly half my life dealing with guests exactly like this...
This just stirs up bitter memories best left forgotten in the backest pits of my brain.
Surprised he didn’t demand the hotel to pay for the Airbnb that he wasted money on😅
I work in customer service. I can tell you all right now that we get customers like this everyday. This is too freaking relatable. And annoying.
I think housekeeping leaves the bathroom door open at every hotel room I've ever stayed at. LOLS!
In the hotel I have worked housekeeping at it's standard procedure to leave the bathroom door open for a multitude of reasons one such reason is to reduce the risk of mold and mildew due to excess moisture
This is probably why
Both… I would think!
To reduce moisture and chance of mold…
and let the guest find it QUICKLY, since they may need to use it without having to search for it.
They’re usually right after you enter the room as well… unless it’s some kind of a major suite 🤔🫣🤭
There are certain cultures in which it is considered rude to leave the bathroom door wide open. They do not want to enter the house (or hotel room) to be greeted by the sight of the commode.
However, even there, they tend to leave the door half open, so that you know the room is not in use.
ROFL. The last few seconds keeping yourself together while you get out of customers’ view before you break down laughing is so relatable 😂
I always thought those over the top things with the bellboy showing you the closet, bathroom, light switches, and so on were for psychological obligation purposes. Meaning you owed him, and had to tip bigger.
Apparently some people do need the obvious pointed out.
That is so bizzarre. Whenever I go to a hotel, I always open all the doors and explore the room. Both to learn the layout, and because I am naturally curious
I was a an odd hotel years ago where I didn’t think I had a toilet. Turns out the shower and toilet were in separate “rooms”. What made it worse was when you open the door to the shower “room” it blocked the door to the toilet.
Europe, right?
I've stayed in a hotel like that. There was a shared door with the bathroom and toilet, so you could move the door to close the toilet or the bathroom but not both at once.
I prefer them to be separate. One person can shower while the other does... toiletty things. No smells or water going from one to the other. Of course, doors opening into each other isn't so nice.
@@YochevedDesignsthere’s no bathrooms like that here in Europe LOL
@@kazunechan Oh yes there are. I have stayed at them. In Germany it is quite common to have a water closet with only a toilet and a sink, and a larger "bath Room" separate.
Admittedly, there are hotels where the bathroom doors are inconspicuous, but most hotel guests would check all the doors in the room and find it anyway
There’s no way this ACTUALLY happened…right?
Edit 2 hrs later: Apparently this is real. People are WILD
I hope that it didn't actually happen.. you don't think it happened, actually either..right?
@@eliztl2394I honestly don’t know, but I really hope not cuz that’d be really embarrassing 😅
Sadly people really are this stupid.
As much as we would all LOVE to hear Jess say this is just a fun situation that she made up, she's made it clear that about 99.99% of her skits are verbatim what happened. Poetic license only given with names of staff and clients for privacy purposes; obviously. Its one of those crazy but true situations.
😅😅😅😅
Having worked in customer service… it may as well have. Some people are simply stupid, just like there a geniuses here and there, there are complete oddballs too! T-T
Odd. First thing I do is get nosy about EVERY door in the room I am in. Seriously.
I was convinced that he was going to reply : "it wasn't here yesterday!!!"
At the hotel I managed, we had a room on the third floor that we used as a meeting room. It did have a small bathroom with a toilet and sink, but no shower. Only twice, in 8 years did we rent it out as a guest room (during conventions, when checking in guests that begged for a room, any room) and we provided extra toiletries so the person staying in the room could take a "sponge bath." We also put a portable bed in the room. On one of those two occasions, the guest actually had us remove the portable bed, very early, so that he could have a meeting in the room (go figure). On the other occasion, it was two schoolgirls (a 747 had emergency landed at an airport and needed to overnight for repairs), so the hotel was filled to capacity (a rarity on a Friday night) with a plane load of English schoolgirls.
I refuse to believe an adult human has survived long enough to become an adult and somehow cannot understand there are bathrooms in hotel rooms.
Never worked in customer service, huh? 😂
They walk and talk among us. Worse, they manage to vote and reproduce. Probably surviving by sheer dumb luck.
Never had anything this extreme, but my heart sinks every time we get bad reviews based on problems that could have easily been solved if they had just talked to the front desk.
I am the house keeping supervisor of a hotel. This is so funny to me. We go threw this stuff all the time. My favorite is when the complain about back door not opening. We go up there and the door is locked. They get embarrassed and give us a bad score.😂
This video is so unbelievable!! Like those two ladies would have waited until they were back downstairs to lose it? We all know they lost it as soon as they hit the elevator!!!
I worked in a restaurant where a customer came up to me in front of my boss during the middle of dinner rush and whispered, "this is really embarrassing given the circumstances, but there's no toilet paper or power towels in the ladies bathroom." My boss gave me an evil look for not doing my job as I grabbed a roll of paper towels and toilet paper. I came right back and said "I understand why she was embarrassed because the toilet paper and paper towels were still full," and put it back on the shelf.
So wait, does that mean the lady lied to get you in trouble or what?
@@danielleking262Perhaps she went in the gents' toilet by mistake?
@@GeeEee75 ooh, good point!
@@GeeEee75Yeah, guys just wipe their hands on their pants to dry them.
Their reaction at the end was my reaction. Also, I want a telephone that looks like a shampoo bottle now
Its a prop for a phone. It’s not a real phone.
I also had the same reaction! They were being so quiet and then they just bursted out laughing!
Yep, I applaud their self control for keeping it together that long _😂_
@@Mathman2021 yes I know it's not a real phone. I just think it would be funny to have a phone like that.
@@insylem apparently they do sell phone cases made to look like a perfume bottle. Seen several when I googled it.
Isn't that a perfume bottle?
I swear...sometimes I'm convinced that there's a "world's stupidest person" contest and I'm in charge of auditions.
Actual question overhead at a football game "How many quarters are there in a game?"
They were absent that day fractions were covered in 5th Grade math! 🤣
Don't get me started... Work one shift cutting fabric and you'll realize no one knows how big a yard is or any measurement there in... Even TEACHERS lol
I mean… it would be quarters-
Oh I see what you mean 😂
I question the intelligence of anyone telling him to go to the desk. Common sense would be to just go up and show him his bathroom!
@@jalyc common sense would be to call the front desk for help soon as you couldn't find it, not call or email offsite guest relations or go to an airbnb.
I kept expecting it to end with "How was I supposed to know I could go in there, the door had a Do Not Disturb sign on it!"
omg. I would not be able to get me to stop laughing for like 5m if I was actuallyt here.
I'd probably end up throwing up from laughing too much
Not only did he not see or check the door literally inside his room, but more importantly - WHERE did he think the toilet and the shower/tub would be? IN THE MIDDLE OF THE ROOM?
I can’t! This guy never opened the door? What did he think it was for? Even if he didn’t think it led to a bathroom, he wasn’t even mildly curious to find out where it did lead? Too funny! 😂😂😂
He was afraid he'd end up in Narnia.
I can't believe that was a real situation. I've had some clueless situations at some hotels but the staff was always willing to help when asked.
you would think, that no way would this ever happen, but having worked in the hotel industry for 8 years it is so possible. i love your skits..
I've worked retail, gaming (casino), food service, tech support, and for the past several years a video security call-in line for government. The ability of people to misunderstand basic instructions and "common knowledge" has no limit.
And yet, unbelievable as this tale is, I can TOTALLY believe it - I've seen somebody complain that a cordless kettle did, in fact, have a power cord...
I don't work at a hotel but I do work in customer service. I 100% believe this could happen. I've seen things... stupid, stupid things
I'm terrorized at the fact that I will have to deal with such a customer at some point in my career...
I'm terrorized at the fact that people like this are on the loose. Imagine them out there driving on public highways.
@@phils3143 oh I'm already familiar with those, every drive I take is another prayer to the gods of Valhalla
Made me remember my last time on a cruise ship! Loving to see idiots I found a place near the customer service desk.
One of the highlights was when a lady came and asked when the midnight snacks would be served!
That character was portrayed to be much more sober than I would have imagined.
They don’t even be drunk most of the time with stuff like this 😩😩
I, unfortunately, have such guests in the hotel I work in and in such situations I keep asking: “How are these people still alive with that level of idiocy?”
at least he didn’t get angry and defensive once he realized his mistake, bc i was half expecting him to say “well how’s anyone supposed to find that it’s so hidden!” or smth (the bar is in hell)
This is a proper giggle. What normal person checks into their hotel room and doesnt instantly look through every door available to see where things are? 😂
we love to see Natalia’s character development 💅🏼
This guy should not be traveling without a keeper, in tow.
this is the person that those insane warning labels are for
That’s those are the times when you just love saying, “Happy to help,” and you almost have too big of a smile on your face when you say it 😂
The bathroom heist was a success! Stole it without any of the staff noticing and replace it with a copy. Nobody ever expected a thing
I'm terrified. This fictional man is likely more realistic than we would prefer and a member of the voting public.
Wow! Jessica and Natalia and Sir Guest all in the same shot! Love it!
Proud of nat for keeping her face straight till they were back at the desk. Good girl!
Maybe he was expecting the hotel room to be prison style in the way that you can see the toilet when you walk in and it's next to the bed for convenience.
I was in England and almost did this. The hotel had been a rooming house a few hundred years ago. And for some reason someone led me to believe they only had a bathroom on each hall. But when I open the closet, it turned out that it was a bathroom. And the room didn’t have a closet. 👍
But I can’t imagine this happening in a modern US hotel
I think in Europe that's both, they call it a Water Closet.
Perhaps they meant the rooms have showers and a wash basin but if you wanted to actually bathe in a bath tub then there was a only a communal one per floor. ?
@@robinkent8641
Me?
Somebody not from the hotel told me he thought they had a communal bathroom.
I didn’t ask at the desk.
It had a small but full bathroom.
The laughter made this skit complete
Some people have absolutely no curiosity. Every time im in a hotel room i open up every door, every cabinet, i touch every handle, i am SNOOPIN!
Like how do you not want to see whats in there..?
^cant find bathroom for some reason^
^does not go to front desk^
^books and AirBnB solely for shower use^
^calls guest relations^
Yep. This is perfectly logical. I genuinely want to know where he thought the bathroom would be.
At the place I used to work, it was a hotel that was changed to condos, so between the master bedroom and the rest of the unit, there was two doors (as the rooms used to be charged as two separate rooms). We had so many guests call upset about there not being a master bedroom and still did after we removed the second door. It was funny and annoying to go up to the room and show them where there room was...they never said sorry, no matter how rude they were.
They should have just asked the guy to open every door in the room he's in to see if there's a bathroom there.
HIlarious! It's nice to see a story that just has (both of) you bursting out laughing at the end. Great job on the elevator and room backgrounds.
100% this is what we do the moment you're gone or out of sight. I literally had a very similar situation but it was with a patio. The lady was upset because her room was supposed to come with a patio and she couldn't find it so I ended up having to go up there. She mockingly said see no patio. Only for me to open the large curtain to reveal a door out to the patio.
Had the same problem with a balcony. The balcony on my room was accessible only through the bathroom which I didn’t see. They offered me another room. I wasn’t the first guest not finding it.
I thought that all hotel rooms had a bathroom unless you stay at a hostel.
In the UK hotels used to have community baths at the end of the hall and not in the rooms, but that was 40 years ago.
I was absolutely waiting for the explosive giggle fit at the end. You did not disappoint!
Quite frankly I'm surprised he isn't demanding compensation for spending money on an airbnb because of his incompetence.
I've worked in a hotel for almost 22 years now and this is a new for me. 😂
I can see this happening! I manage a resort and all the doorknobs are the same on each cabin. Yet every guest who stays in one particular cabin calls me to tell me that the door doesn't lock. It locks, just not on the inside (fire safety). When I explain it to them, they test it and see it works correctly. None of the other guests in any of the other cabins has ever called about this. Makes me wonder sometimes.
I love how well scripted is the interactions of all your characters. I sometimes forgot if is all done by a single person 😅
I don't understand but apparently some hotels have a door that literally leads into the room next to the one that you're currently in. I heard once that because of the layout of the room the guest genuinely thought that the closet door was one of those doors.
First thing you do is check your room every spot you can, don't want to be locked in your room with someone not invited. If I am traveling alone or with others. For goodness sakes check your room open every door look behind them under beds. More now a days the bathroom door is open with the light on and there is no space under beds.
Love the skit! Oh my goodness! I work at the front desk at a hotel, and often find myself thinking how oddly some people process information. 🥴
Examing the bathroom is one of the first things I do when I get to my hotel room. Working for the airlines and having people ask me where the bathroom is with a sign clearly pointing the way right in front of them...like...what the heck?
To think that there are some adults like this. Fascinating
I blame the brownies. He clearly didn't leave the milk out by his shoes the last time he stayed at a hotel, and they hid the bathroom from him. ;)
I 100% expected the guest to be office center thinking it was his room
Not mine personally, but the customer care case was passed around, an elderly couple booked a family resort at a beach, asked as the front desk if there any nudist beaches in the area, were told none they were aware of within 50 miles, and proceeded to march buttass nekkid from their room in the hotel, through the lobby, resort facilities, to the beach, and had the gall to complain about being thrown out and refused further service.
I saw the photos the hotel provided as part of the case from security(censored of course) as they at first claimed they were told that hotel beach at the hotel was nudist friendly, then denied they were nekkid in the hotel/resort.
the couple was quite old, and quite heavy, it was not a sight I wished to have seen ever.
Please tell me this was just a bad April fools joke & not something that actually happened? 😂😂😂😂😂😂
I absolutely can imagine that this happened for real. If you work with people, it is causing physical and mental pain.
What's crazy is that he was expecting the bathroom to be just a part of his room like without walls and stuff?!
I've had guests tell me the TV in the kitchenette didn't work, it was a microwave. Ask for an extra couch. Ask if we could get rid of the connecting doors because they didn't feel safe. Ask for a bigger window. This guy made them all look like geniuses.
I’m sorry, who doesn’t explore their hotel room? Am I the weird one? I check every door in a new room I’m going to lay motionless in for 8hours in.
This skit was hilarious and I loved it! Keep up the good work! ❤
The most absurd part is that he actually rented an airBnb to shower before he even posted the complainant via email 😂😂
Am now beginning to understand why some hotels make the bathroom walls fully out of glass ...
Well, technically a bathroom is a room, and a bedroom is a room, so there is no bathroom inside his bedroom, it's a different room.
After 24 years in hospitality, I have actually seen similar
Alternative endings I expected might happen. 1) he was talking about a room with a bath tub and his room only had a shower 2) his swipe card just so happened to unlock a utility room and he had been sleeping in there.
LOL! The elevator scene was too funny. So glad in all my hotel stays over the years that I was always able to find the bathroom in my room, LOL! I think this may be my favorite hotel story so far @Jessica Vanel. 🙂
That's a new one 😂
The 1st thing I do when I go into the room is see what's in the room ready for my stay , hairdryer, coffee, what the bathrooms like , how many towels we have, iron and ironing board.
I go on business trips once every few months and some of the hotels don't have most of those things . So checking all doors and cupboards making sure anything isn't broken because it gets charged to your account . They think it's you .
You may seem like I'm crazy but I've had some really bad experiences so I have to be that way.
Considering how people whine and complain about the smallest thing, I can't believe this person never complained or demanded to be put in a different room when he found no bathroom in his room lol
Considering some of the people I spoke to when I was Wi-Fi support I believe this 1000%
That is so cute that he rented a room somewhere else to take a shower. He's not the sharpest tool in the shed but he solves his problems the best he can.
As Someone who owns an Airbnb I would not give him a refund 🤣🤣🤣
And you shouldn't. He's the one who made the mistakes. The hotel shouldn't either.
I work in hotels. This has happened to me. Luckily they didnt wait 24 hours and they called direct to the front desk, but they didnt believe me when I assured them there was a bathroom in their room and I had to go up and show them.
It’s so cool how you did the whole “multiple selves in one shot”!
...... I was prepared for the possibility that something accidentally got moved in front of the bathroom door thus blocking it from view. I was prepared to be simply the guy did not check every door in his room.
When I was young I had to stay at the Disney resort for work. I slept for five nights on a sofa looking thing with no sheets or blankets because I was too embarrassed to ask where the bed was. I still don’t know where it was
Had a guest, really old guy, mistake the hallway door for the bathroom door; he locked himself out of his room, and he was without clothes on. Got him a towel from the linen closet while night shift staff got him back in his room.
"The shocking reveal: IT WAS THE BATHROOM THE WHOLE TIME!"
this reminds me of the king of the kill episode where they are in japan and believe the room they stayed in for the trip was very small, only to be shown the door to the rest of the very large hotel room
The "phone" props get me every time. :D
Even if he thought it was just a closet, why didn't he open it to put his bags away?